怎样写英文邮件 PPT
邮件使用规范完整版PPT教学课件
例：
XXX 征图新视(江苏)科技有限公司 研发中心视觉系统部 地址：常州市武进经济开发区 锦华路258-6号 总机电话：0 传真：1
复杂事务的回复
• 如果事情复杂，你无法及时确切回复，那至少应该及时的回复说”收到了，我们正在处理， 一旦有结果就会及时回复”。不要让对方苦苦等待。
出差或休假时的邮 件回复
• 如果你正在出差或休假，应该设定自动回复功能，提示发件人，以免影响工作。
2、不要动不动使用 :) 之类的笑脸字符
在商务信函里面使用:) 之类的笑脸字符会显得比较轻佻，Business Email 不是情书，所以:)之类的 最好慎用。只用在某些你确实需要强调出一定轻松气氛的场合。
邮件使用规范
2020/12/11
1
目录
邮件使用规范
（一）需要发送邮件的情况 （二）邮件格式——标题、正文、结尾签名 （三）邮件的使用——收件、发件、回复 （四）使用邮箱的好习惯、坏习惯
2020/12/11
2
（一）需要发送邮件的情况
1、正式工作报告 2、部门之间事务往来 3、通知 4、知识推荐和信息传递 5、没有见面交流条件的其他交流内容 6、难以简单用口头表达说明清楚的事项
✓ 根据收件人与自己的等级关系，熟悉 程度等，选择恰当的语气陈述，多使 用请、谢谢等词语；
✓ 如果事情复杂，最好使用1、2、3、4 列几个段落分别说明；
✓ 合理利用图片，表格等形式来辅助陈 述；
✓ 对于重要信息可以通过大写、改变颜 色、加粗等合理提示；
✓ 如果写英文邮件，特别注意要区分大 小写
英文电子邮件的格式(课件PPT)
多个收信人地 址用半角的逗号 或者分号隔开。
6/64
商务英语电子邮件的格式(3/16)
Subject – 主题 (1/3)
1. 主题 (Subject) 框的内容应简明地概括信的内容 ，短的可以是一个单词，如 greetings；长的可以 是一个名词性短语，也可以是完整的句子，但长度 一般不超过35个字母。
NO： detailed calculation
9/64
商务英语电子邮件的格式(6/16)
Salutation -- 称呼 (1/4)
根据发信人的具体情况以及发信人与收信人之间 的关系而定。
1. 在同辈的亲朋好友或同事之间可以直呼其名，但
对长辈或上级最好使用头衔加上姓。
Tom Hanks
Dear/Hi Tom Dear Mr Hanks
12/64
商务英语电子邮件的格式(9/16)
Salutation -- 称呼 (4/4)
6. 如果没有名字，或者是很正规的邮件，则可用：
Dear Committee Member: Dear Meeting Planner:
Dear Colleagues: Dear Madam or Sir:
Dear Purchasing Agent:
Salutation -- 称呼 (3/4)
5. 老外的名字有时有Jr. 或 Sr., 罗马数字I，II等 Martin Luther King, Jr. George Bush Sr. John Parker, Sr. is the father of John Parker, Jr. George VI When George VI died, Elizabeth II succeeded to the throne.
怎样写英文邮件ppt课件
特点是所有段落的第一行都顶格写，段与段之间空一行，另外称呼、落款等也
都顶格写。
2. 段落之间应使用双倍行距。
5
3.0 主题
空白标 题...
标题太 长…
标题多个 主题…
标题表 意不明…
1.主题框内容太长？
YES: Supplier training NO: Professional trainees form sister company should abide by rule of local company
主题
Subject
称呼
Salutation
正文
Body
附件
Attachment
结束语与签名Complimentary Close &Signature
抄送和密送 CC & BCC
保密、免责、环保、安全提醒和其他公司文化
4
2.0 格式
称呼
正文
结束语
格式须知：
1. 齐头式结构在商务英语中比较流行，尤其普遍运用于电子邮件的交流中，其
怎样写英文邮件
仅供参考，欢迎指导！
1
商务英语电子邮件写作应遵循的5C原则：
Correctness Conciseness Completeness Clearness Courtesy
正确 简明 完整 清晰 谦恭
2
Samples of :-( Email
Hi,
① I'm sorry about this. ② Now,we have been clear about the problem about our system. ③ There is a new colleague joining our team,and he will arrange for checking the system. ④ Because he is busy with another requirement now,he will give us the optimal plan after finishing that one.
人教版高中英语感谢信写作技巧课件(共13张PPT)
人教版高中英语感谢信写作技巧课件 （共13 张PPT）
假如你是李华，在伦敦游玩期间你的英国朋友Anne招待了你。请你给她 写封信，表示感谢。要点如下： 1. 简述你的伦敦之行； 2. 感谢她的招待； 3. 邀请她来北京旅游。
人教版高中英语感谢信写作技巧课件 （共13 张PPT）
人教版高中英语感谢信写作技巧课语感谢信写作技巧课件 （共13 张PPT）
假设你是红星中学高三(1)班学生李华，请根据以下内容在校刊上发表一封感谢信， 表达你对因病耽误上学而得到老师和同学们帮助的感谢。 1. 上周你因发烧在家休息一周； 2. 休息期间老师、同学打电话、发短信问候你； 3. 本周上学后同学主动借笔记给你，老师利用休息时间给你补课； 4. 在刚进行的月考中你取得了满意的成绩； 5. 对老师和同学表示感谢。
Thanks again for your kind help and I will be more than pleased to have the opportunity to repay your kindness by showing you around Beijing.
Yours, Li Hua
support. 5. I’d like to convey in this letter my heartfelt thanks to you for your selfless help. 6. On behalf of..., I’d like to extend my sincere gratitude for your help.
miss you and are very grateful for what you did for us. We are busy as usual. We had an English speech contest the other day. I won the first prize!
英语电子邮件作文步骤课件
英语电子邮件作文步骤课件Steps for Writing an English Email.Introduction.Email is a fundamental tool for communication intoday's digital world. Whether it's for work, school, or personal use, being able to write clear, concise, and professional emails is crucial. This lesson will guide you through the steps of writing an English email, ensuring that your messages are effective and well-received.Step 1: Understanding the Purpose.Before you start writing, it's essential to identify the purpose of your email. Is it to inform, persuade, request information, or something else? Understanding the purpose will help you structure your message and ensure that it achieves its intended outcome.Step 2: Planning Your Message.Once you know the purpose, it's time to plan your message. Consider who you are writing to, their relationship to you, and the tone you should adopt. Is the email formal or informal? What information do you need to include? Planning ahead will ensure that your email is focused and coherent.Step 3: Crafting the Opening.The opening of your email is crucial. It should be friendly, polite, and immediately draw the reader's attention. Start with a greeting and introduce yourself if the recipient doesn't know you. Then, briefly state the purpose of your email.Step 4: Writing the Body.The body of your email should clearly communicate your message. Use clear language and avoid jargon or technical terms that may confuse the reader. Organize yourinformation into paragraphs, with each paragraph focusing on a single point. Use bullet points or numbered lists to make your message easier to read and understand.Step 5: Closing the Email.The closing is just as important as the opening. Thank the recipient for their time and attention, and if applicable, request a response or action. End with a polite closing greeting and your name.Step 6: Checking and Editing.Before sending your email, it's essential to proofread and edit for grammar, spelling, and punctuation errors. Read your email aloud to check for flow and clarity. Ensure that all attachments, if any, are included and relevant.Step 7: Sending the Email.Finally, it's time to send your email. Double-check the recipient's email address to avoid sending it to the wrongperson. If possible, send a test email to yourself to ensure that everything looks good before sending it to the intended recipient.Conclusion.Writing an effective English email requires careful planning and attention to detail. By following these steps, you can ensure that your emails are clear, concise, and well-received. Remember, email is a tool for communication, so always aim to convey your message effectively and professionally.Additional Tips.Use a professional email signature that includes your name, job title, and contact information.Avoid using all caps or excessive punctuation, as this can come off as aggressive or unprofessional.Be mindful of email etiquette, such as starting a newthread for each new topic or replying to emails promptly.Use appropriate subject lines to give the recipient a clear indication of what the email is about.Be mindful of cultural differences when writing to international recipients, as certain greetings or phrases may vary depending on the culture.By following these tips and steps, you can confidently write English emails that are effective and well-received by your recipients.。
商务英文邮件PPT.ppt
这封邮件有无不妥之处？
From: Harry.Lim@presto.co.my To: shirley@
Cc: Subject: HELLO!!!
hi Shirley
Hope things r well with u, its good 2 know that u will be back in malaysia again in nov to hold your seminar on effective biz writing. PLS LET ME HAVE SOME FREE DATE while u r over here. some bookstores r interested in a talk and singing event, I hope u will agree to take part.
abide by rule of local company.
1.1 主题 subject
主题框内容应简单明了，但切忌含糊不清。 例如： • pricing policy meeting（定价政策会议） • letter of application（申请信）
• 练习：判断下列表达是否准确 1. Meeting 2. News about the meeting 3. Tomorrow's meeting canceled 4. Greetings 5. Greetings from DDC Company 6. Please come to pick your card.
英文电子邮件写作规范
EMAIL的基本结构
Email基本结构
To: shirley@ Cc: Bcc: Subject: HELLO!!! Attachments:
高考英语写作技巧-邀请信课件13张PPT
Dear Lucy,
How are you doing? …
Recently, our class plan to visit the nursing home this Sunday
in order to help the old there and enrich our after school life.
6 of 18
练习
【例题】你的学校将举办音乐节，请写封邮件邀请你的英国朋友参加。
➢ A music festival will be held in our school.
活动名称
➢ A music festival will be held in our school，aimed at promoting cultural exchange and
Dear Lucy,
Do you know the Chinese traditional festival—— the Double Ninth Festival? It is a festival for the old people. So we decide to go to the nurse house to do something significant. We want you to go with us.
2022届高考英语写作技巧邀请信之“主语变换”
“主语变换”在邀请信中的应用
高中英语 冯思茗
作文评阅
【例题】第二节 书面表达 （满分25分）
假定你是李华，计划和同学 去敬老院（nursing home）陪老 人过重阳节（the Double Ninth Festival）。请给外教Lucy写封邮 件，邀请他一同前往。内容包括： 1. 出发及返回时间 2. 活动：包饺子、表演节目等。
外贸英文书信PPT课件
参考号:为便于存档与查阅,可以为信编写参考号,为避免混淆,最好标明Your ref: Our ref: 打印日期注意事项: A. 年份应完全写出,不能用(94)代替(1994) B. 月份要写英文名称,不能用数字来代替,但可以用缩写。 C. 日期最好用基数字。
Unit 1 Business Letter Writing 3 Form
3)Modified Block Form with Indented Style 混合式:封内地址及其他需要分行的部分,采用平头式,而第一段开始一行采用缩行式。两种格式的混合采用所以称之为混合式。 4) Simplified Form 简单式:与平头式相仿,但省略部分内容,如称呼、结尾礼词等。
Unit 1 Business Letter Writing 1 Structure/4)Attention Line
如需注明对方经办人,希望收信商号将信迅速交经办人办理,可以在封内地址下面加Attention 或Attention of 例1 Richard Thomas & Baldwins Ltd., 151 Gower Street London,SC7 6DY,England Attention Mr.Cave or Attention of Purchasing Manager
Unit 1 Business Letter Writing 1 Structure/5)The Salutation
这是写信人对受信人的一种称呼,其位置是在封内地址的下面空两行,目前外贸书信中一般通用的称呼语有: Dear sir , Dear Madam, Dear Sirs, Dear Mesdames, Gentlemen(不能用单数),Dear Mr.xxx 称呼后面的的标点,一般使用逗号或分号,美加来信中Gentlemen后用冒号
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
Short Words
• ASAP = As Soon As Possible 尽快
• FYI=For Your Information
你要的信息
• PLS=Please
请
• BTW=By The Way
顺便
• AMMOF =As a Matter of Fact 事实上
• IC = I see
我明白了
5.3正文常用表达
Raise question 提出问题 • I have some questions about the report XX-XXX • 我对XX-XXX报告有一些疑问。
• For the assignment ABC, I have the following questions:… • 就ABC协议,我有以下几个问题:……
• The current status is as following: 1……2…… • 目前数据如下: 1……2……
• Some items need your attention:1…….2……. • 以下方面需提请注意:1…….2…….
Samples of Email
如需陈述细节，则必须条理清晰, 按bullet point 来说明
5.0正文文法
1忌主客不分
• NO: Deciding to rescind the earlier estimate, our report was updated to include $40,000 for new equipment.”
2忌句子凌碎
• NO: He decided not to audit the last ten contracts. Because of our previous objections about compliance.
2.主题框内容含 NO: News about the meeting
主题要求： 简要概括e-mail内容，可以是一个单词，名词性短语，也可以是完整句。不超 过35个字母；忌空白！ 还可以开头加上URGENT或者FYI（For Your Information，供参考），如： URGENT：Submit your report today！（适度用）
5.2正文常用表达
Point listing 列表
• Today we would like to finish following tasks by the end of today:1…….2……. • 今天我们要完成的任务:1…….2…….
• Some known issues in this release:1…….2……. • 声明中涉及的一些问题:1…….2…….
Regards!
Dear Mr. XXX,
① 语句不完整，this指什么？
I‘m s②or同ry一a个b句ou子t 中th连e续pr出o现bl2e个maobfooutu，r 重sy复st。e后m一. I个si应nc该e为reolyf，ap表o示lo从gi属ze关f系or；it and we’ll try our ③be英st文to书s信ol中ve标t点he后p面ro必b须le空m一in格a；week. （此处可加上具体的解决方案）
主题
Subject
称呼
Salutation
正文
Body
附件
Attachment
结束语与签名Complimentary Close &Signature
抄送和密送 CC & BCC
保密、免责、环保、安全提醒和其他公司文化
2.0 格式
称呼
正文
结束语
格式须知： 1. 齐头式结构在商务英语中比较流行，尤其普遍运用于电子邮件的交流中，其 特点是所有段落的第一行都顶格写，段与段之间空一行，另外称呼、落款等也 都顶格写。 2. 段落之间应使用双倍行距。
实际上，国际上日常商务交往现已通用“Hi”，而不是Dear，哪怕是第一次联系。 Dear通常用在正式的通知邮件，比如银行账单、销售广告（Dear Customer，Dear Investor）
4.0 开场白
1. 主动写出
邮件开头澄清你的来意非常重要，这样才能更好的引出邮件的主要内容； ① I am writing to enquire about … ② I am writing in reference to …
4.0称呼
恰当地称呼收件者，拿捏尺度 邮件的开头要称呼收件人 在多个收件人的情况下可以称呼 Dear all
称呼原则： 如果对方有职务或者职称，应按职务或职称尊称，如：Doctor， Professor等
4.0称呼
一般从第一行的顶格写起，在称呼后面一般用逗号
1. Dear Sir,：「敬启者」，用在「只知其人不知其名」的状况下。 2. Dear Madam,：「亲爱的小姐」，表示对不分已婚或未婚也不知其名女 士的称呼。 3. Dear Mr.[Mrs.] Wang,：「亲爱的王先生[王太太]」，用在知道对方的姓氏。 4. Dear Miss Jones,：「亲爱的琼斯小姐」，表示对未婚女士的称呼。 5. Dear Ms. Jones,：「亲爱的琼斯小姐」，表示无法确定对方是否已婚或未婚的女士称呼。 6. Dear Doctor Wang,：「亲爱的王博士」，用在知道对方的职称。 7. To whom it may concern,：「贵宝号钧鉴」，用在不知道收件者是谁或写给公司、部门时使用。 8. Hi Chris, ：「嗨，克里斯」，用在与对方有一定的交情的情况。
• OTOH =On the Other Hand 另一方面
• NRN =No Response Necessary 无需回复
• IMO=In My Opinion
依我之见
• P.S.=Postscript
附言
应注意表达简洁清楚
1.尽量简单的词汇 — “soon” instead of “in the near future” — “Please” instead of “Will you be kind enough to...” — “now” instead of “at the present moment” etc. 2.尽量使用短句 —“We are pleased to...” for “It gives us much pleasure to...” 3.尽量避免在一个句子里使用相同的词汇 — “Please quote your lowest price for your best quality.”
怎样写英文邮件
商务英语电子邮件写作应遵循的5C原则：
Correctness Conciseness Completeness Clearness Courtesy
正确 简明 完整 清晰 谦恭
Samples of :-( Email
Hi,
① I'm sorry about this. ② Now,we have been clear about the problem about our system. ③ There is a new colleague joining our team,and he will arrange for checking the system. ④ Because he is busy with another requirement now,he will give us the optimal plan after finishing that one.
Proposal 提议 • For the next step of platform implementation, I am proposing… • 关于平台启动的下一步计划,我有一个提议……
• I suggest we can have a weekly project meeting over the phone call in the near future. • 我建议我们就一周项目开一个电话会议。
Samples of Email
如果是回复性的邮件，要客气的点一下题。比如如果咱们收到了 包裹或电子附件，就说“You documents/attachments are well received”.
• Our team suggest to adopt option A to solve outstanding issue…… • 我们团队建议应对突出问题采用A办法。
5.5正文常用表达
Thanks note 感谢信 • Thank you so much for the cooperation 感谢你的合作! • Thanks for the information 谢谢您提供的信息! • I really appreciate the effort you all made for this sudden and tight project. 对如
for “Please quote your best price for your best quality.”
提出要求要客气礼貌
I want to… 之类的词能避免则避免出现， I would like to… 显得更尊重对方； 又如“I am interested in… "是提出请求建议或寻求意见的好方法；
5.1正文文法
1. 动词主词要呼应 2. 时态和语气不要转变太多 3. 标点要准确，大小写要注意 4. 合理利用大写字母、粗体斜体、颜色字体、加大字号等手段对一些 信息进行提示。合理的提示是必要的，但过多的提示则会让人抓不住重 点，影响阅度。 5. 合理利用图片，表格等形式来辅助阐述。对于很多带有技术介绍或 讨论性质的邮件，单纯以文字形式很难描述清楚。如果配合图表加以阐 述，收件人会比较好理解； ...
• Our team here reviewed the newest SCM policy and has following concerns:1…….2……. • 我们阅读了最新的供应链管理政策,做出如下考虑:1…….2…….