商务英文邮件PPT幻灯片课件
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外贸函电完整ppt课件
完整版PPT课件
3
• 缩写：
– 除了少数国际商业界确认的缩写，如CIF、FOB等外， 应尽量避免使用缩写，尤其是机构或组织名称，最好写 出它的全部字母。
• 数字：
– 不同国家的人对某些数字的表达方式不一样，例如：英、 美两国对billion的理解不一样。所以最安全的办法是数字 和文字同时使用，例如：
– In the event that you speak to Mr. Wood in regard to production,ask him to give consideration to the delivery schedule.
– If you speak to Mr. Wood about production,ask him to consider the delivery schedule.
a门牌号码街路名c县州名及邮政编码d国名businessletterattentionline写信人有时希望所发信件能够迅速递交经办人或经办部门办理可在封内地址下一行和称呼上一行加上经办人姓名
unit 1 business letter writing
• Principles of good communication
完整版PPT课件
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Unit 2 establishing business relations
• Structure of a start letter
Source of information
We learned from the commercial counselor’s office of our embassy in your country that you are interested in Chinese handicraft.
英文商务邮件总结-Business-LettersPPT课件
please…. I look forward to…
hearing from you soon. meeting you next Tuesday
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POLITE CLOSING
Your sincerely Best regards, All the best, Best wishes, Cheers,
Time) with you and Brown. Please let me know if the time is okay for you and Ben.
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SEEKING FOR MORE INFORMATION/FEEDBACKS/SUGGESTIONS
Thank you and look forward to having your opinion on the estimation and schedule
May Concern:“ Dear all
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REFERENCE FOR BEGINNING
With reference to your released order post on the internet system,
Regarding your letter on May 10th, About your phone call today Thank you for your letter of April 5 Please kindly review the…
At your convenience, I would really appreciate you looking into this matter/issue.
It would be nice if you could provide a bit more information on the …
hearing from you soon. meeting you next Tuesday
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POLITE CLOSING
Your sincerely Best regards, All the best, Best wishes, Cheers,
Time) with you and Brown. Please let me know if the time is okay for you and Ben.
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SEEKING FOR MORE INFORMATION/FEEDBACKS/SUGGESTIONS
Thank you and look forward to having your opinion on the estimation and schedule
May Concern:“ Dear all
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REFERENCE FOR BEGINNING
With reference to your released order post on the internet system,
Regarding your letter on May 10th, About your phone call today Thank you for your letter of April 5 Please kindly review the…
At your convenience, I would really appreciate you looking into this matter/issue.
It would be nice if you could provide a bit more information on the …
外贸英语函电1PPT优秀课件
dissatisfaction. ▪ （肯定）：也许在下一次，即可向贵方邮寄所需货物。 ▪ Perhaps next time we can send you what you require. ▪ （否定）：非常抱歉，我方此次无法满足贵方要求。 ▪ We regret our inability to serve you at this time.
▪ Depositing money with us, our bank can pay you high dividends.
▪ Depositing money with us, you earn high dividends. (rewriting)
▪ 避免夸大其辞。比如：
▪ It is the lowest price available to you.
Francisco, we have bimonthly direct services. ▪ “bimonthly” 一词含有两个意思，即每月两次和每两个
月一次，这对于读信人 来说，就可能感到迷惑不解。
▪ 改写（rewriting）：
▪ a. We have two direct sailings every month from Hong Kong to San Francisco.
第三章 商务信函书写原则 Writing Principles of the Business Letter
1
▪ 1. 礼貌 （Courtesy）
▪ 礼貌绝不是简单的客套。它是一种真诚的对“收信人的态 度”。
▪ 试比较：
▪ We have received with many thanks your letter of Oct. 7, and
▪ Depositing money with us, our bank can pay you high dividends.
▪ Depositing money with us, you earn high dividends. (rewriting)
▪ 避免夸大其辞。比如：
▪ It is the lowest price available to you.
Francisco, we have bimonthly direct services. ▪ “bimonthly” 一词含有两个意思，即每月两次和每两个
月一次，这对于读信人 来说，就可能感到迷惑不解。
▪ 改写（rewriting）：
▪ a. We have two direct sailings every month from Hong Kong to San Francisco.
第三章 商务信函书写原则 Writing Principles of the Business Letter
1
▪ 1. 礼貌 （Courtesy）
▪ 礼貌绝不是简单的客套。它是一种真诚的对“收信人的态 度”。
▪ 试比较：
▪ We have received with many thanks your letter of Oct. 7, and
商务英语信函写作PPT课件
下方，中间空一行。标题一般要大写 • （4）抄送副本（Courtesy Copy，C.C.），信函的副本需抄
送给第三方“C.C. Ravi Gopal, General Manager” • （4）邮寄说明：航空By Air-Mail；挂号信Registered；快信
Express；Printed Matter 印刷品； Confidential 密件
• Thank you for your letter regarding shipment．
• We are glad to have got your business card and some of your samples．
• You kindly presented your business card and some
式
.
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.
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商务信函的格式
• 基本部分： • （1）信头 • （2）日期：英国12 July 2003；July 12,2003 • （3）信内地址 • （4）称呼语：Dear Sirs（写给某个机构而非具体某个人）；
Dear Sir or Madam（写给某个不知姓名的部门或机构负责人） • （5）正文 • （6）信尾客套语：置于信函正文空出2-4行处
称呼 Dear Sir (s) /Dear Madam Dear Sir or Madam Dear Miss Jones/ Dear Sam
结尾敬语 Yours faithfully
Yours sincerely
• （7）签名
.
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英文商务信函的组成部分
• 其他部分： • （1）附件（Enclosure，Enc.） • （2）档号（Ref.） • （3）标题（Subject）：信函内容的简要提示，置于称呼语
送给第三方“C.C. Ravi Gopal, General Manager” • （4）邮寄说明：航空By Air-Mail；挂号信Registered；快信
Express；Printed Matter 印刷品； Confidential 密件
• Thank you for your letter regarding shipment．
• We are glad to have got your business card and some of your samples．
• You kindly presented your business card and some
式
.
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.
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商务信函的格式
• 基本部分： • （1）信头 • （2）日期：英国12 July 2003；July 12,2003 • （3）信内地址 • （4）称呼语：Dear Sirs（写给某个机构而非具体某个人）；
Dear Sir or Madam（写给某个不知姓名的部门或机构负责人） • （5）正文 • （6）信尾客套语：置于信函正文空出2-4行处
称呼 Dear Sir (s) /Dear Madam Dear Sir or Madam Dear Miss Jones/ Dear Sam
结尾敬语 Yours faithfully
Yours sincerely
• （7）签名
.
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英文商务信函的组成部分
• 其他部分： • （1）附件（Enclosure，Enc.） • （2）档号（Ref.） • （3）标题（Subject）：信函内容的简要提示，置于称呼语
商务英语电子邮件ppt课件
商务英语电子邮件
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Contents
1 商务英语电子邮件的格式 2 商务英语电子邮件的写作要求 3 商务英语电子邮件写作注意事项 4 商务英语电子邮件常用句式
.
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1 格式
商务英语电子邮件由5部分组成
Address--收信人Email地址、抄送收信人Email地址、密送收信人 Email地址；
Subject--主题； Salutation--称呼、Opening--开头、Body--正文、Ending--结尾句； Complimentary Close--礼貌结束语； Writer`s Full Name--写信人全名、Writer Title and Department--写
多个收信人地址用半角的逗号或者分 号隔开。
.
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Subject--主题
1.主题框的内容应简明地概括信的内容，短的可以是一个单词，如greeting；长的 可以是一个名词性短语，也可以是完整的句子，但一般不超过35个字母。如 Supplier training
2.主题框内的内容切忌含糊不清。 YES:Tomorrow's meeting canceled NO:News about meeting 3.视信的内容是否重要，还可以开头加上URGENT或者FYI(For Your Information) 4.一般来说，只要将位于句首的单词和专有名词的首字母大写即可。另外一种较为
1. 在同辈的亲朋好友或同事之间可以直呼其名，但对长辈或上级最好使用头衔加 上姓。
Tom Hanks Dear/Hi Tom, Dear Mr Hanks
Jennifer Aniston Miss/Mrs/Ms Aniston
2.收件人的名字千万不要写错。
.
1
Contents
1 商务英语电子邮件的格式 2 商务英语电子邮件的写作要求 3 商务英语电子邮件写作注意事项 4 商务英语电子邮件常用句式
.
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1 格式
商务英语电子邮件由5部分组成
Address--收信人Email地址、抄送收信人Email地址、密送收信人 Email地址；
Subject--主题； Salutation--称呼、Opening--开头、Body--正文、Ending--结尾句； Complimentary Close--礼貌结束语； Writer`s Full Name--写信人全名、Writer Title and Department--写
多个收信人地址用半角的逗号或者分 号隔开。
.
4
Subject--主题
1.主题框的内容应简明地概括信的内容，短的可以是一个单词，如greeting；长的 可以是一个名词性短语，也可以是完整的句子，但一般不超过35个字母。如 Supplier training
2.主题框内的内容切忌含糊不清。 YES:Tomorrow's meeting canceled NO:News about meeting 3.视信的内容是否重要，还可以开头加上URGENT或者FYI(For Your Information) 4.一般来说，只要将位于句首的单词和专有名词的首字母大写即可。另外一种较为
1. 在同辈的亲朋好友或同事之间可以直呼其名，但对长辈或上级最好使用头衔加 上姓。
Tom Hanks Dear/Hi Tom, Dear Mr Hanks
Jennifer Aniston Miss/Mrs/Ms Aniston
2.收件人的名字千万不要写错。
国际商务函电课件(7个ppt)(英文版)2
Chasing prog Sirs,
We refer to the L/C No.xx covering 500 dozen track suits. We wish to remind you that we have had no news from you about shipment of the goods.
Please accept my apology for the delay which has been caused by the unavailability of shipping space from Bombay to London.
The matter was, however, in hand and your consignment was shipped yesterday on board s.s. Pandit which is sailing directly to London. I enclose one set of shipping documents comprising:
----Invoice No.xx in triplicate;
----Packing list No.xx in duplicate;
----Insurance certificate No. xx
While we are confident that the goods will meet your satisfaction, we nevertheless welcome any of your comments and suggestions as to their quality, appearance and market reception.
Business letter商务信函教学ppt
• 商务信函，是对外进行联络的最常见的业务通 讯方式。 • 在商务往来中，用以传递信息、处理商务事宜 以及联络和沟通关系的信函和电讯文书。
信函：
商洽函 询问函 答复函 请求函 告知函 联系函
电讯文书：
电传（telex） 电报（telegram） 传真（fax） 电子邮件（e-mail）
• Good command of English （精通英语） • Knowledge of business theory and practice （通晓外贸理论和实务） • Knowledge of technical terms （通晓术语） • Knowledge of psychology （通晓人的心理） • Skills in salesmanship （推销技巧）
English Business Letter
英语商务信函
rements
3. Writing Principles
4. Layout
• Letter： Business letter 商务信函 （信件） Private letter 私人信件
(2) Three major forms
• 1、Indented form 缩行式 • 2、Blocked form 齐头式 • 3、Modified blocked form 改良齐头式 （混合式）
Indented form 缩行式
Blocked form 齐头式
Modified blocked form 改良齐头式
• How to write a business letter well?
• Learn and imitate samples • Sum up phrases and sentences • A lot of practice and practice
信函：
商洽函 询问函 答复函 请求函 告知函 联系函
电讯文书：
电传（telex） 电报（telegram） 传真（fax） 电子邮件（e-mail）
• Good command of English （精通英语） • Knowledge of business theory and practice （通晓外贸理论和实务） • Knowledge of technical terms （通晓术语） • Knowledge of psychology （通晓人的心理） • Skills in salesmanship （推销技巧）
English Business Letter
英语商务信函
rements
3. Writing Principles
4. Layout
• Letter： Business letter 商务信函 （信件） Private letter 私人信件
(2) Three major forms
• 1、Indented form 缩行式 • 2、Blocked form 齐头式 • 3、Modified blocked form 改良齐头式 （混合式）
Indented form 缩行式
Blocked form 齐头式
Modified blocked form 改良齐头式
• How to write a business letter well?
• Learn and imitate samples • Sum up phrases and sentences • A lot of practice and practice
商务信函ppt
Product introduction
Our products are enjoying popularity in Asian market.
To give you a general idea of our products, we are enclosing our catalogue for your reference.
Letters to Establish Business Relations
Important point
How
to write a letter of establishing business relations?
Review Questions
What are the optional parts of a business letter?
Art. No. 76 is our newly launched one with superb quality, fashionable design, and competitive price.
Closing sentence
Your comments on our products or any information on your market demand will be really appreciated.
We are looking forward to your specific inquiries. Looking forward to your early reply.
Who will be your potential client?
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1、信头
收件人 To: Harry.Lim@presto.co.my 发件人 From: Shirley@
抄送 Cc: Fiona@presto.co.my 密送 Bcc: 主题 Subject Application for manager assistant 附件 Attachments <cv.pdf>
信头
hi Shirley 称谓 （问候语）
正文
Hope things r well with u. Its good 2 know that u will be back in malaysia
again in nov to hold your seminar on effective biz writing. PLS LET ME HAVE
商务英语BUSINESS ENGLISH
英文电子邮件写作规范
1
2018.09 Emma Xiao
你出现过以下情况吗？
有时你明知道打电话效果会更好，却用电子邮件发送了消息 你利用电子邮件发送过于私人或机密内容，过后又懊悔不已 有时候匆忙发送电子邮件，未添加问候语或结束语 常常未仔细检查语法、拼写及标点错误就发送电子邮件 有时候忘记在邮件中添加附件 发出邮件后希望能追回，可惜为时已晚 你已经很长时间没有整理或删除电子邮件 一听说需要写电子邮件就头疼，动不了笔
？
Dear XXX,
xxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxx.
xxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxx.
xxxxxxxxxx.
？
Dear XXX,
xxxxxxxxxxxxxxxxxx xxxxxxxxxxxxx.
tnks & rgs
Harry
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英文电子邮件写作规范
2. 案例分析 3. 练习点评
1. 理论讲解
4. Q&A
4
EMAIL的基本结构
1. 信头
2. 主体
3. 结尾敬语 4. 落款签名
5
EMAIL基本结构
To: shirley@ Cc: Bcc: Subject: HELLO!!! Attachments:
主
SOME FREE DATE while u r over here. some bookstores r interested in a talk
体
cum singing event.
I hope u will agree to take part. 结尾
tnks & r
结尾敬语
Harry
落款签名
大小写规则： 方法1：将位于句首的单词和专有名词的首字母大写即可 方法2：将实词（名词、动词、形容词、副词、代词等）每一个单词的首字母大写。 • 练习：判断下列表达是否准确 1. New E-mail Address Notification 2. Detailed calculation 3. detailed calculation
2
这封邮件有无不妥之处？
From: Harry.Lim@presto.cБайду номын сангаас.my To: shirley@
Cc: Subject: HELLO!!!
hi Shirley
Hope things r well with u, its good 2 know that u will be back in malaysia again in nov to hold your seminar on effective biz writing. PLS LET ME HAVE SOME FREE DATE while u r over here. some bookstores r interested in a talk and singing event, I hope u will agree to take part.
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2. 主体
签名档
称谓
(问候语）
敬语 落款
格式
开头
结尾
正文
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2.1 正文格式
？
Dear XXX,
xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxx.
xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxx xxxxxxx.
xxxxxxxxxxxxxxx.
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1.1 主题 SUBJECT
构成：单词/名词性短语/完整句（一般不超过35个字母) • 练习：判断下列表达是否准确 1. Greetings 2. Supplier training 3. Meetings on 22 July has been canceled. 4. go to hospital 5. professional trainees from sister company should abide by rule of local company.
xxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxx.
xxxxxxxxxxxx.
Sincerely yours, XXX
Sincerely yours, XXX
Sincerely yours, XXX
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2.1 正文格式
√
Dear XXX,
xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxx.
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1.1 主题 SUBJECT
主题框内容应简单明了，但切忌含糊不清。 例如： • pricing policy meeting（定价政策会议） • letter of application（申请信）
• 练习：判断下列表达是否准确 1. Meeting 2. News about the meeting 3. Tomorrow's meeting canceled 4. Greetings 5. Greetings from DDC Company 6. Please come to pick your card.