实用商务英语口语教程 全套课件
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国际商务英语口语实训ppt课件
(4) Yes. Having eye contact shows your respectfulness and confidence.
Test 1
Part Two Mini-presentation
Direction: In this part of the test, you are asked to make a short presentation on the topic for about a minute. You will have a minute to prepare this. Topic: What is important when preparing for an interview? ● Studying the job advertisement ● Finding out about the company ● Preparing yourself psychologically
(2) I suppose so. To see the candidate in person will to some extent help the interviewer to know the candidate's personality.
(3) Yes, indeed. If you learn the name and title of the person you'll be meeting with, you can be sure about the waest 1
Part Three: Collaborative task and discussion
Follow-up questions (1) Yes. Don't be afraid to disagree with your interviewer in an agreeable way. If you don't disagree at times, you become, in effect, a "yes" man or woman. (2) No. The interviewer might infer that you are only interested in your own needs and not those of their company. Wait until the interviewer raises the subject.
Test 1
Part Two Mini-presentation
Direction: In this part of the test, you are asked to make a short presentation on the topic for about a minute. You will have a minute to prepare this. Topic: What is important when preparing for an interview? ● Studying the job advertisement ● Finding out about the company ● Preparing yourself psychologically
(2) I suppose so. To see the candidate in person will to some extent help the interviewer to know the candidate's personality.
(3) Yes, indeed. If you learn the name and title of the person you'll be meeting with, you can be sure about the waest 1
Part Three: Collaborative task and discussion
Follow-up questions (1) Yes. Don't be afraid to disagree with your interviewer in an agreeable way. If you don't disagree at times, you become, in effect, a "yes" man or woman. (2) No. The interviewer might infer that you are only interested in your own needs and not those of their company. Wait until the interviewer raises the subject.
实用英语口语交流教程课件Unit3
9. Keep that in mind. 记住那件事儿。
10. That was a close call. 太危险了。/千钧一发。
General questions for job interview
What motivates you most in your job? 工作中最 能激励你的是什么？
Introduction: The Invasion of Work
Work can be good and it is necessary, but when work becomes all-consuming, we lose our freedom to manage our lives as we wish. Sometimes we need to reflect on the value of work and how it can affect the rest of our lives.
-- Real meaning: working long hours blurred boundaries between work and home a direct link between work and personal life working wherever and whenever we need to
The news spread like wildfire. Great minds think alike. /au/ get out, now, /auə/ power, flower, hour, There is no doubt about it. Read it out loud. There is out-and-out power politics.
10. That was a close call. 太危险了。/千钧一发。
General questions for job interview
What motivates you most in your job? 工作中最 能激励你的是什么？
Introduction: The Invasion of Work
Work can be good and it is necessary, but when work becomes all-consuming, we lose our freedom to manage our lives as we wish. Sometimes we need to reflect on the value of work and how it can affect the rest of our lives.
-- Real meaning: working long hours blurred boundaries between work and home a direct link between work and personal life working wherever and whenever we need to
The news spread like wildfire. Great minds think alike. /au/ get out, now, /auə/ power, flower, hour, There is no doubt about it. Read it out loud. There is out-and-out power politics.
实用商务英语口语教程 全套课件
(5) On behalf of my corporation, I shall propose a toast to you. (on behalf of)
(6) Thank you for your inquiry about our new products. (inquiry about)
Section III: Practice Out
★1. Terms Practice
(1) thoughtful (3) cuisine (5) comfortable (7) splendid (9) reception desk
(2) hospitality (4) check into (6) propose (8) look forward to (10) on behalf of sb
Scene of Project 3 :After several days’ business talks, Miss White has completed her business task and is leaving at 6:00 p.m.. She’d like to close her account, so she comes to Miss Li at the reception desk.
Role-play : Role-play the above-mentioned dialogue in pair
★Project Study 3
Dialogue: Check Out
Role-play: Role-play the above-
mentioned dialogue in pairs.
(10) We’d like one for your file and the other for the account. (file, account)
(6) Thank you for your inquiry about our new products. (inquiry about)
Section III: Practice Out
★1. Terms Practice
(1) thoughtful (3) cuisine (5) comfortable (7) splendid (9) reception desk
(2) hospitality (4) check into (6) propose (8) look forward to (10) on behalf of sb
Scene of Project 3 :After several days’ business talks, Miss White has completed her business task and is leaving at 6:00 p.m.. She’d like to close her account, so she comes to Miss Li at the reception desk.
Role-play : Role-play the above-mentioned dialogue in pair
★Project Study 3
Dialogue: Check Out
Role-play: Role-play the above-
mentioned dialogue in pairs.
(10) We’d like one for your file and the other for the account. (file, account)
《商务英语口语》教学课件09
Control your own emotion, don’t take it personally, stay calm and focus on solving the problem
3. What else can you do to help the situation?
If you can find something to agree with the customer. This shows your willi ngness to work with the customer to solve the problem.
Hello everyone. I’m Nemo, I’ll be here to support Michael through his first complaint call from a client.
Task 1 Task 2 Task 3
Part 1 Warm-up
Task 1 Look at the comics, describe it and then discuss it with your partners.
Task 1 Task 2 Task 3
Part 1Warm-up
Task 3 Listen to the dialogue and finish the questions
Thanks for your suggestions. Today I came across my manager Tony in the pantry. Pleaselisten to our dialogue.
Tip 2 Listen carefully to what the customer is saying. Listen for answers to these questions: a. _____W__h_a_t_h_a_p_p_e_n_e_d_t_o_m__a_k_e_t_h_e_m__u_p_s_et_?______________________________ b. _____W__h_a_t_d_o_t_h_e_y_w__a_n_t?____________________________________________ c. What can you do to help? Tip 3 __A_p_o_l_o_g_iz_e__si_n_c_e_re_l_y_a_n_d__o_ff_e_r_p_o_s_s_ib_l_e_s_o_l_u_ti_o_n_s:________________________ a. Apologize without blaming anyone (employees, customers, company’s policies). b. _____P_r_es_e_n_t_a_t_l_e_a_st_t_w_o__o_p_ti_o_n_s_. _____________________________________ Tip 4 __T_h_a_n_k_t_h_e_c_u_s_to_m__e_r_f_o_r_th_e_i_r_p_a_t_ie_n_c_e_a_n_d__u_n_d_e_rs_t_an_d_i_n_g_._________________
3. What else can you do to help the situation?
If you can find something to agree with the customer. This shows your willi ngness to work with the customer to solve the problem.
Hello everyone. I’m Nemo, I’ll be here to support Michael through his first complaint call from a client.
Task 1 Task 2 Task 3
Part 1 Warm-up
Task 1 Look at the comics, describe it and then discuss it with your partners.
Task 1 Task 2 Task 3
Part 1Warm-up
Task 3 Listen to the dialogue and finish the questions
Thanks for your suggestions. Today I came across my manager Tony in the pantry. Pleaselisten to our dialogue.
Tip 2 Listen carefully to what the customer is saying. Listen for answers to these questions: a. _____W__h_a_t_h_a_p_p_e_n_e_d_t_o_m__a_k_e_t_h_e_m__u_p_s_et_?______________________________ b. _____W__h_a_t_d_o_t_h_e_y_w__a_n_t?____________________________________________ c. What can you do to help? Tip 3 __A_p_o_l_o_g_iz_e__si_n_c_e_re_l_y_a_n_d__o_ff_e_r_p_o_s_s_ib_l_e_s_o_l_u_ti_o_n_s:________________________ a. Apologize without blaming anyone (employees, customers, company’s policies). b. _____P_r_es_e_n_t_a_t_l_e_a_st_t_w_o__o_p_ti_o_n_s_. _____________________________________ Tip 4 __T_h_a_n_k_t_h_e_c_u_s_to_m__e_r_f_o_r_th_e_i_r_p_a_t_ie_n_c_e_a_n_d__u_n_d_e_rs_t_an_d_i_n_g_._________________
商务英语口语unitppt
• 六 Why does Thompson Dongwan rely on Thompson Nanjing?
• 七 What kind of company is Nelson Office Outfitters?
Key points
• Direct agent
• General distributor • Direct distributor • Investor • Sales agent
Mistakes and sayings
• I’m satisfied with your introduce. • Our company thinks… • There are many people in China!!and they
are rich. • We are a professional .
总经销商 直销商 投资方 销售代理 直接代理
Dialogue 三 :key points
• I have an
vs. • I want to meet
appointment with
John Smith
John Smith
vs • I have a better
. • I know…
picture of…
Good usages
• Our company has a wide range of customers.
• Our products covers a more widely scope. • Our pricing is relatively low compared with
Watsons's/L’oreal product. • Our advantages are large costomers!!high
• 七 What kind of company is Nelson Office Outfitters?
Key points
• Direct agent
• General distributor • Direct distributor • Investor • Sales agent
Mistakes and sayings
• I’m satisfied with your introduce. • Our company thinks… • There are many people in China!!and they
are rich. • We are a professional .
总经销商 直销商 投资方 销售代理 直接代理
Dialogue 三 :key points
• I have an
vs. • I want to meet
appointment with
John Smith
John Smith
vs • I have a better
. • I know…
picture of…
Good usages
• Our company has a wide range of customers.
• Our products covers a more widely scope. • Our pricing is relatively low compared with
Watsons's/L’oreal product. • Our advantages are large costomers!!high
商务英语教程课件ppt
Use leverage and negotiate effectively
Identify and use leverage points, make rational offers, and be willing to compromise
Business English negotiation skills
The ability to read and understand text quickly and effectively
Understanding of Complex Sentencies
The ability to understand complex Sentencies with multiple and adjacent clauses
Wear professional attention to receive a sense of seriality and respect
Use formal meetings and introductions
Start with a formal meeting and introduction of your team members
Show graduation and recommendation
End the meeting with a thank you, expressing graduation for the other party's time and effort
04
Business English Contracts and Agreements
standardization, and cross-cultural communication, and is a universal language for global business communication.
Identify and use leverage points, make rational offers, and be willing to compromise
Business English negotiation skills
The ability to read and understand text quickly and effectively
Understanding of Complex Sentencies
The ability to understand complex Sentencies with multiple and adjacent clauses
Wear professional attention to receive a sense of seriality and respect
Use formal meetings and introductions
Start with a formal meeting and introduction of your team members
Show graduation and recommendation
End the meeting with a thank you, expressing graduation for the other party's time and effort
04
Business English Contracts and Agreements
standardization, and cross-cultural communication, and is a universal language for global business communication.
《商务英语口语》教学课件03
Senior payable accountant
Hello guys. I’ve been working in Hyper Foreign Trade Company for almost three weeks now. I got to know several nice colleagues and they’ve told me about our company’s structure.
Part 1 Warm-up
Task 3 Listen to the dialogue an finish the questions.
Mr. Wu: Morning, Michael, how have you been doing so far? Michael: Good morning, Mr. Wu. I’m fine, thank you. Mr. Wu: So you’ve been here for a month or so? Michael: Three weeks. Mr. Wu: Right. How are your teammates? Michael: They are really nice to me and I’ve learned a lot about my job responsibilities from them. Mr. Wu: Good, good. Getting on track now are you? Michael: I suppose so. Well, I had dinner with a couple of friends from college last night. They knew I got an offer and were asking me about my company. Mr. Wu: What did you say? Michael: I told them I worked in a trade company. And one of them seemed to be interested in the products and service we provide. I think he could be a potential client . Mr. Wu: Really? Are you going to set up a meeting with him? Michael: Probably. But I have to get prepared beforehand. Mr. Wu, could you please give me some tips for introducing our business to an interested client? Mr. Wu: Sure. Well, you need to bear in mind that a good company profile presents an opportunity for the prospective buyer to know about the company and enable direct interaction with the sales and marketing teams of the business. Michael: Yes, I know that. But what exactly should I do?
Hello guys. I’ve been working in Hyper Foreign Trade Company for almost three weeks now. I got to know several nice colleagues and they’ve told me about our company’s structure.
Part 1 Warm-up
Task 3 Listen to the dialogue an finish the questions.
Mr. Wu: Morning, Michael, how have you been doing so far? Michael: Good morning, Mr. Wu. I’m fine, thank you. Mr. Wu: So you’ve been here for a month or so? Michael: Three weeks. Mr. Wu: Right. How are your teammates? Michael: They are really nice to me and I’ve learned a lot about my job responsibilities from them. Mr. Wu: Good, good. Getting on track now are you? Michael: I suppose so. Well, I had dinner with a couple of friends from college last night. They knew I got an offer and were asking me about my company. Mr. Wu: What did you say? Michael: I told them I worked in a trade company. And one of them seemed to be interested in the products and service we provide. I think he could be a potential client . Mr. Wu: Really? Are you going to set up a meeting with him? Michael: Probably. But I have to get prepared beforehand. Mr. Wu, could you please give me some tips for introducing our business to an interested client? Mr. Wu: Sure. Well, you need to bear in mind that a good company profile presents an opportunity for the prospective buyer to know about the company and enable direct interaction with the sales and marketing teams of the business. Michael: Yes, I know that. But what exactly should I do?
商务英语口语教程共18页
❖ 5. You may notice that the price for this commodity has gone up since last year.
Your site here
1.Key sentences
❖ 6. The price for this commodity is US$25 per pound in the international market.
❖ 2. Your price is higher than those we got from elsewhere.
❖ 3. You should take quality into consideration.
❖ 4. It would be very difficult for us to push any sales if we buy it at this price.
Your site here
2.The main structure of doing business negotiation
Introduction and greetings----------bargaining-----make an agreement ----- appreciate
The 1st Period
Step1
Greetings and Revision
Your site here
1.Greetings How was your weekend?
Your site here
2.Revision Here I am going to check the homework, from which I will know how well the students did in the last classes.
Your site here
1.Key sentences
❖ 6. The price for this commodity is US$25 per pound in the international market.
❖ 2. Your price is higher than those we got from elsewhere.
❖ 3. You should take quality into consideration.
❖ 4. It would be very difficult for us to push any sales if we buy it at this price.
Your site here
2.The main structure of doing business negotiation
Introduction and greetings----------bargaining-----make an agreement ----- appreciate
The 1st Period
Step1
Greetings and Revision
Your site here
1.Greetings How was your weekend?
Your site here
2.Revision Here I am going to check the homework, from which I will know how well the students did in the last classes.
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bit tired. Miss Zhan: The flight was so long. 我们走吧,等到
饭店登记后好好休息一下吧。
Mr. Smith: OK.
Section IV: Speak Out
★1. Tongue Twisters
(1) Bill built a big brick building. (2) I bought a bit of baking powder and baked a batch of biscuits. (3) I have a black-backed bath brush. Do you have a black-backed bath brush? (4) One for sorrow, two for mirth, three for a wedding, four for a birth. (5) A big black bat flew past. A big brown bat flew past. Did the big black bat fly past faster than the big brown bat flew past?
(4) Mao Tai is really nice and it won’t go to your head, as most liquor does. (go to one’s head)
(5) On behalf of my corporation, I shall propose a toast to you. (on behalf of)
(6) Thank you for your inquiry about our new products. (inquiry about)
(7) Thanks again for an enjoyable evening. (enjoyable)
(8) I’m leaving at 6:00 p.m., so I’d like to settle my account now. (settle one’s account)
(9) That’s for the breakfast you ordered from the room service. (room service)
(10) We’d like one for your file and the other for the account. (file, account)
实用商务英语口语教程 全套课
2. Pictures and Questions for Discussion. 【Direction】 Look at the following pictures and discuss the following three questions.
In picture one, what are the woman and man doing?
How do you think of the dining room of the hotel? Does it leave a deep impression on you?
Section II: Act Out
★Preparations ★Project Study 1
Dialogue: Meeting a Client
★2. Pair Work
Situation I
You are asked to go to the airport to meet the foreign client on the behalf of your company. At the airport, you easily find your client and talk with him happily.
(2) Thank you very much for preparing such a splendid dinner espec) I hope to have a chance to repay your hospitality some day. (repay one’s hospitality)
★Project Study 3
Dialogue: Check Out
Role-play: Role-play the above-
mentioned dialogue in pairs.
Section III: Practice Out
★1. Terms Practice
(1) thoughtful (3) cuisine (5) comfortable (7) splendid (9) reception desk
★3. Dialogues Practice
Miss Zhan: Excuse me, are you Mr. Smith from Australia?
Mr. Smith: Yes, I’m John Smith. It’s my honor to meet you.
Miss Zhan: Me too. 您旅途还好吗？ Mr. Smith: The flight was good. But I was a little
Role-play：Role-play the above-mentioned dialogue in pairs.
★Project Study 2
Dialogue: Laying Dinner for a Client
Role-play : Role-play the above-mentioned dialogue in pair
(2) hospitality (4) check into (6) propose (8) look forward to (10) on behalf of sb
★2. Sentences Practice
(1) Let’s go and get you checked into the hotel and have a good rest. (check into)
饭店登记后好好休息一下吧。
Mr. Smith: OK.
Section IV: Speak Out
★1. Tongue Twisters
(1) Bill built a big brick building. (2) I bought a bit of baking powder and baked a batch of biscuits. (3) I have a black-backed bath brush. Do you have a black-backed bath brush? (4) One for sorrow, two for mirth, three for a wedding, four for a birth. (5) A big black bat flew past. A big brown bat flew past. Did the big black bat fly past faster than the big brown bat flew past?
(4) Mao Tai is really nice and it won’t go to your head, as most liquor does. (go to one’s head)
(5) On behalf of my corporation, I shall propose a toast to you. (on behalf of)
(6) Thank you for your inquiry about our new products. (inquiry about)
(7) Thanks again for an enjoyable evening. (enjoyable)
(8) I’m leaving at 6:00 p.m., so I’d like to settle my account now. (settle one’s account)
(9) That’s for the breakfast you ordered from the room service. (room service)
(10) We’d like one for your file and the other for the account. (file, account)
实用商务英语口语教程 全套课
2. Pictures and Questions for Discussion. 【Direction】 Look at the following pictures and discuss the following three questions.
In picture one, what are the woman and man doing?
How do you think of the dining room of the hotel? Does it leave a deep impression on you?
Section II: Act Out
★Preparations ★Project Study 1
Dialogue: Meeting a Client
★2. Pair Work
Situation I
You are asked to go to the airport to meet the foreign client on the behalf of your company. At the airport, you easily find your client and talk with him happily.
(2) Thank you very much for preparing such a splendid dinner espec) I hope to have a chance to repay your hospitality some day. (repay one’s hospitality)
★Project Study 3
Dialogue: Check Out
Role-play: Role-play the above-
mentioned dialogue in pairs.
Section III: Practice Out
★1. Terms Practice
(1) thoughtful (3) cuisine (5) comfortable (7) splendid (9) reception desk
★3. Dialogues Practice
Miss Zhan: Excuse me, are you Mr. Smith from Australia?
Mr. Smith: Yes, I’m John Smith. It’s my honor to meet you.
Miss Zhan: Me too. 您旅途还好吗？ Mr. Smith: The flight was good. But I was a little
Role-play：Role-play the above-mentioned dialogue in pairs.
★Project Study 2
Dialogue: Laying Dinner for a Client
Role-play : Role-play the above-mentioned dialogue in pair
(2) hospitality (4) check into (6) propose (8) look forward to (10) on behalf of sb
★2. Sentences Practice
(1) Let’s go and get you checked into the hotel and have a good rest. (check into)