新员工入职培训【英文】
新员工入职培训教材英文版
Overview of Core Frameworks
Local Training Module For First-year Associates Associate Handbook
FOREWORD AND OBJECTIVE
This Organization Practice(OP) document provides an overview for use in local training sessions for first-year associates. It is part of a “series on functional areas.” The objective of the series is to introduce McKinsey practitioners to the basics in each of our functional areas of expertise. All the documents in the series are comprehensive in nature and describe the current tools and frameworks in that functional area At the end of this document, you can find a section describing a selection of the core documents and handbooks that can give you further details on some of the frameworks descried here. All of these documents are now on PDNet; and hard copies of them can be requested from PDNet Express, which will deliver them in 24 hours The contents of this document have been adapted for local training sessions through “Switching Tracks” — OP’s first-year module videotape, which communicates the basic concepts in a concise and visual way using an actual client — The Scandinavian Railroad Company. It is 40 minutes long and should be presented in 3 short segments. Between these segments, the faculty member runs the attached exercises, adds any commentary he/she considers necessary to clarify the concepts, and provides personal experience on selected topics. A copy of the videotape and moderator’s guide with exercises can be requested from the Firm
餐饮新员工入职培训流程英文
餐饮新员工入职培训流程英文Title: Catering New Employee Onboarding Training Process IntroductionThe onboarding process for new employees in the catering industry is an essential step to ensure they have the necessary knowledge and skills to perform their job effectively. This training process is designed to familiarize new hires with the company's policies, procedures, andculture while providing them with the tools and resources they need to succeed in their role. This document outlines the onboarding training process for new employees in the catering industry.Pre-employment PreparationBefore the new employees begin their onboarding training, the human resources department will have already completed the necessary pre-employment tasks. This includes completingall necessary paperwork, issuing any required uniforms or equipment, and setting up the new employee in the payroll system.Welcome OrientationThe first step of the onboarding process is a welcome orientation for all new hires. This session is typically conducted by a member of the human resources team and covers an overview of the company’s h istory, mission, and core values. New employees will also receive an introduction to their key colleagues and an overview of the catering company’s organizational structure.Job-Specific TrainingFollowing the welcome orientation, new employees will undergo job-specific training to familiarize themselves with the duties and responsibilities of their role. This may include hands-on training in food preparation, customer service, or event coordination, depending on the specific jobrequirements. New employees will also receive training on any specialized equipment or software needed for their role.Food Safety and Hygiene TrainingIn the catering industry, food safety and hygiene are of utmost importance. New employees will receive comprehensive training on food handling best practices, proper hygiene protocols, and the importance of maintaining a clean and sanitary work environment. This training is crucial to ensure the catering company meets all health and safety standards.Customer Service TrainingCustomer service is a key aspect of the catering industry, as employees must interact with clients and guests on aregular basis. New employees will undergo customer service training to develop essential skills such as effective communication, problem-solving, and conflict resolution. They will also learn how to handle customer inquiries and feedback professionally.Sales and Upselling TechniquesFor catering employees who are involved in sales and client interactions, training on sales techniques and upselling may be included in the onboarding process. This training will equip employees with the skills and knowledge needed to promote additional products or services to clients, ultimately driving revenue for the company.Cultural ImmersionAs part of the onboarding process, new employees will have the opportunity to immerse themselves in the company’s culture. This may involve participating in team-building activities, attending staff meetings, or shadowing experienced employees to learn about the company’s values and work environment.Ongoing Support and DevelopmentThe onboarding process doesn’t end once the initial training is complete. Catering companies should provide ongoing support and development opportunities for new employees to help them grow in their role. This may include regular check-ins with managers, continuing education opportunities, and mentorship programs.ConclusionEffective onboarding training is crucial for new employees in the catering industry to succeed in their roles. By providing a comprehensive training process that covers all aspects of the job, catering companies can ensure that new hires are well-prepared to deliver high-quality service to clients and customers. This ultimately contributes to the overall success and reputation of the company in the competitive catering market.。
英语新员工的培训计划对话
英语新员工的培训计划对话Trainer: Good morning, welcome to the company. I’m glad to have you here. Let’s start with a brief introduction of the company and then we’ll go through the training program.New Employee: Sounds good, I’m excited to learn more about the company.Trainer: Great! So, our company is a leading provider of software solutions for businesses. We have a strong focus on innovation and customer satisfaction. Our mission is to help our clients streamline their operations and achieve their business goals.New Employee: That’s fantastic. I’m glad to be a part of such a forward-thinking company.Trainer: Now, let’s move on to the training program. We have a comprehensive program in place to help you get up to speed with our products, services, and processes. It includes both theoretical and practical training to ensure that you have a thorough understanding of your role and responsibilities.New Employee: That sounds like a well-rounded approach to training. I appreciate the effort the company has put into preparing this program.Trainer: We believe that investing in employee training is crucial for the success of the company as well as the professional growth of our employees. Now, let’s go through the details of the training program.The training program will be divided into several modules. The first module will focus on an overview of the company, its history, mission, vision, and values. It will also cover the organizational structure, key departments, and our target market.The second module will provide an in-depth understanding of our products and services. You will learn about their features, benefits, and how they meet the needs of our customers. The third module will focus on sales and customer service. You will learn about our sales processes, customer relationship management, and the importance of providing exceptional customer service.The fourth module will cover our internal systems and processes. This includes training on our CRM system, project management tools, and other software that you will be using on a daily basis.The fifth module will focus on professional development. You will have the opportunity to attend workshops and seminars to enhance your skills and knowledge in your field.The final module will be a practical training where you will work closely with your team and manager to apply what you have learned in real-life scenarios.New Employee: That all sounds very comprehensive. I’m impressed with the level of detail and thought that has gone into planning this training program.Trainer: We want to provide you with the best possible start in your new role. We understand that the first few weeks can be overwhelming, so we have designed the program to be as supportive and informative as possible.In addition to the modules, we will also assign you a mentor who will guide you through the training period and provide support as needed. You will also have regular check-ins with your manager to track your progress and address any concerns or questions you may have.New Employee: That’s great to hear. I feel more confident knowing that I’ll have someone to turn to for guidance and support.Trainer: We are here to help you succeed in your role and contribute to the success of the company. Feel free to ask questions, seek clarification, and take advantage of the resources available to you during the training period.New Employee: I definitely will. I’m excited to get started and learn more about the company and my role.Trainer: That’s the spirit! We are excited to have you on board and look f orward to seeing you grow and thrive in your new role.New Employee: Thank you for the warm welcome and for providing such a comprehensive training program. I’m eager to make the most of this opportunity and contribute to the company’s success.Trainer: Yo u’re welcome. We are confident that you will excel in your role and make valuable contributions to the company. Welcome aboard, and let’s get started with the training program.。
酒店入职指引培训教程(英文版)
Location 位置 White Plains, NY 纽约州白原市 Buenos Aires,
布宜诺斯艾利斯 Brussels, Belgium
布鲁塞尔，比利时 Singapore
新 加 坡..
ASIA PACIFIC
DIVISION 亚太地区分布
STARWOOD ASIA PACIFIC 喜达屋亚太地区
测试及团队活动
Wrap up 结束语…
HSK
Starwood Family 喜达屋大家庭
Objectives 目标
Describe the history of Starwood 描述喜达屋的历史
List the family of brands 列出喜达屋旗下的所有品牌
Know about Starwood Asia Pacific 了解喜达屋亚太分部…
Spread over 87 countries 遍布全球87个国家
Over 400 properties under Sheraton brand 有400多家产业为喜来登饭店
喜达屋大家庭今日的品牌
Starwood Family of Brands Today
VIDEO 录像
Six Brands of Starwood Family 喜达屋旗下之六大品牌
ORIENTATION PROGRAMME 入职培训内容
DAY Three 第三天
Teamwork Activity 团队活动 STAR Service Standards IV
STAR服务标准 （4）
Career Development 事业上升 Fire safety 防火 First-aid 急救常识 Safety & Security 安全防范 Test & Team Activity
新来的员工进行岗培训初中英语作文
新来的员工进行岗培训初中英语作文全文共3篇示例，供读者参考篇1The New Employee's Training: An Insider's PerspectiveI still remember the day Emily joined our team at the marketing agency. She walked in looking smart yet nervous in her pencil skirt and crisp button-down shirt. Her hair was pulled back in a tight ponytail, and she clutched her leather briefcase like a lifeline. This was Emily's first job after graduating from university, and the rest of us could sense her mix of excitement and trepidation.Emily had been hired as a junior copywriter, tasked with crafting compelling advertising copy to help our clients sell their products and services. While she had theoretical knowledge from her classes, the professional world operates quite differently from the academic realm. That's where the company's comprehensive training program came into play.The first week was an orientation of sorts, introducing Emily to the company culture, policies, expectations, and key personnel she would be working with. There were endless formsto fill out, non-disclosure agreements to sign, and an overstuffed binder of information to digest. Emily looked overwhelmed, her head spinning from meetings with the HR manager, IT coordinator, and various department heads.But things really kicked into high gear during the second week when Emily's copywriting training commenced. She was paired with Jessica, a seasoned senior copywriter who had been at the agency for nearly a decade. Jessica was to be Emily's mentor, offering guidance and feedback as the rookie learned the ropes.Their first session focused on the creative briefing process –how to extract the key details and objectives from the client's project outline. Emily watched intently as Jessica pored over a brief for a new anti-aging skincare line, jotting down notes and thoughts. Then it was Emily's turn to dissect a brief on her own as Jessica observed."Don't get too caught up in all the marketing jargon and fluff," Jessica advised. "Drill down to the core message and consumer pain points the client wants to address."Day by day, Emily was exposed to more aspects of the copywriting craft – developing persuasive hooks and attention-grabbing headlines, writing lean yet evocative productdescriptions, crafting natural dialogue for video scripts, and so much more. She spent hours poring over examples ofaward-winning campaigns, analyzing what made the copy so compelling.At first, Emily's attempts were rough around the edges. Her writing felt stiff and amateurish, weighing the merits of her learning curve. But Jessica was endlessly patient, marking up each draft with insightful comments in her neat cursive handwriting."Don't be afraid to get more creative with your word choices," she'd remind Emily. "Use vivid sensory details to help the reader imagine the product's benefits."With each new assignment and redraft, Emily's skills steadily improved. Her sentences became tighter and more impactful. She learned how to seamlessly blend promotional language with a casual, conversational tone that resonated with today's consumers. Little by little, she was developing a marketing writer's voice – one that could smoothly navigate the delicate balance between selling and storytelling.Beyond just copywriting mechanics, Jessica imparted other crucial lessons about client management, collaborating with designers and art directors, respecting tight deadlines, anddealing with constructive criticism. This was the true prepare for "the real world" that no classroom could fully simulate.By the end of her first month, Emily handled her first solo project – promotional copy for a new line of eco-friendly cleaning products. She spent days researching the target market, poring over the creative brief, and meticulously outlining the key selling points she wanted to emphasize. When she finally began writing, the words flowed from her pen with a newfound confidence and clarity.The final draft was a source of immense pride for Emily. She could vividly recall the stilted, meandering copy from her initial training exercises. Now her writing was crisp and compelling, with a few deft turns of phrase that Jessica was sure to call out as "nice touches."Of course, there were still areas for improvement that her mentor noted. But Emily could see her growth already, and she felt empowered knowing her training had properly equipped her with the tools for success as a professional copywriter.Those first few months were a whirlwind of learning and doing, of stumbling and self-correcting. With Jessica's steady guidance and her own dedication to improving, Emily went frominsecure newbie to proficient writer faster than she could have ever anticipated.As I watched Emily evolve through the training process, I was reminded of my own humble beginnings at the agency a few years prior. Back then, I was the one making rookie mistakes and drinking from the proverbial firehose of information. But the agency's comprehensive onboarding method was invaluable, allowing me to hit the ground running and ramp up my skills at an accelerated pace.For an ambitious self-starter like Emily, that training framework provided much-needed structure as she transitioned from academic to professional life. Having a mentor who had walked the same path and could impart hard-won wisdom was an indispensable resource. I'm confident that the foundation Emily built will continue propelling her forward as a copywriter and rising marketing star.篇2A New Face at Work: Mr. Johnson's First DaysLast week, a new guy started working at my dad's office. His name is Mr. Johnson and he just graduated from college. My dad says he seems like a smart young man, but doesn't have any realwork experience yet. That's why he has to go through training for the first few weeks to learn how everything is done at the company.On Monday morning, Mr. Johnson came in for his first day looking very nervous. My dad told me he was fidgeting with his tie and his face was all red. I don't blame him for being anxious though - starting a new job is always scary, especially when it's your first real job after school. My dad tried to make him feel welcome by introducing him around to everyone.First, Mr. Johnson got a tour of the whole office from the friendly receptionist, Ms. Martinez. She showed him where the bathrooms, kitchen, copy room, and supply closets were. She also gave him his own keycard to get into the building. After the tour, Mr. Johnson's supervisor Mr. Phillips went over the staff handbook with him. It's this huge binder filled with all the company's rules and procedures. Mr. Johnson looked a little overwhelmed trying to take it all in on day one.Over the next few days, Mr. Johnson did a lot of training modules on the computer. My dad said they were really boring videos about things like workplace safety, handling confidential documents, and avoiding discrimination and harassment. I'm sure Mr. Johnson was trying hard to pay attention, but thosetypes of videos can definitely put you to sleep! He probably couldn't wait for the more hands-on and engaging parts of training to start.Luckily on Wednesday, Mr. Johnson finally got to start learning how to actually do his new job. Mr. Phillips had him shadow one of the other employees, Jessica, who has worked at the company for 5 years already. She's one of the best at data entry and file management, which will be Mr. Johnson's main responsibilities too. Jessica showed Mr. Johnson how to navigate all the computer programs they use to keep track of client information. She walked him through entering fake data into the system as practice over and over again. My dad said Mr. Johnson asked a ton of great questions, really trying to understand everything correctly.By the end of the week, Mr. Johnson had moved on to working with real files and records, but Jessica or Mr. Phillips were always there to double check his work. On Friday towards the end of the day, Dad told me Mr. Johnson made his first tiny mistake - he accidentally pulled the wrong client's file and started entering information into the wrong profile. An honest mistake that's no big deal when you're still learning, but it really flustered poor Mr. Johnson. He turned bright red again andlooked so embarrassed. Jessica and Mr. Phillips assured him it was just a minor error and nothing to worry about. Mistakes happen all the time in training, that's how you improve. Mr. Johnson definitely learned his lesson though - now he triple checks every client name and number before starting a new file.This coming week, Mr. Johnson will keep practicing his data entry and file management duties under supervision. My dad said if he continues making good progress, Mr. Johnson might get to start handling some basic customer service calls or emails within a few weeks too. Of course, there are still many more skills he'll need to learn to do his job really well, like coding or spreadsheet programs. But Mr. Johnson is off to a solid start.I'm glad the company is taking the time to properly train their new employee instead of just throwing him into the deep end. It must be hard enough being fresh out of school and figuring out how to be a professional. Having supportiveco-workers like Jessica and Mr. Phillips to learn from makes the transition a lot smoother. I'm rooting for Mr. Johnson - my dad says he's a fast learner who really cares about doing good work. With more practice and experience under his belt, he's going to become a talented and valuable asset to the company. I'll haveto stop by the office sometime soon to welcome the new guy myself.篇3A New Employee's First Days of TrainingBy Claude, Middle School StudentIt was Aisha's first day at her new job at the big software company OmniTech Solutions. She had just graduated from university with a degree in computer science, and after months of sending out applications and going on interviews, she finally landed her dream job as a junior software developer. Aisha was extremely excited but also quite nervous as she entered the towering glass office building in downtown Singapore for her first day of employee training.When she arrived at orientation, Aisha saw that she was one of about twenty new hires that would be going through the two-week training program together. The group was pretty diverse, with people of all ages and backgrounds from countries all around the world like India, China, Australia, Brazil, and more. An enthusiastic trainer named Sandra welcomed them and kicked things off with some icebreaker activities to help everyone get to know each other."Okay everyone, I want you all to turn to the person next to you and take five minutes to introduce yourselves and share an interesting fact about your hometown!" Sandra said in a cheerful voice. Aisha turned to the young man sitting beside her, who had tan skin and a warm smile. "Hi, I'm Paulo from Rio de Janeiro in Brazil," he said while shaking her hand. They spent the next few minutes chatting and Aisha learned that Paulo's family owned a beach side restaurant that was famous for its Brazilian barbeque. Pretty cool!After the icebreakers, Sandra spent the rest of the morning going over some general information about the company like its history, core values, organizational structure, and employee benefits. Aisha was impressed to learn that OmniTech was considered one of the best places to work in Singapore thanks to its strong corporate culture, excellent compensation and benefits package, and opportunities for professional development. She couldn't wait to take advantage of the free language classes and gym membership!In the afternoon, they did a bunch of basic HR paperwork and HR stuff like filling out tax forms and enrolling in the company healthcare plan. It was a little dry, but Aisha knew it was necessary to get all those administrative details sorted out onthe first day. The most interesting part was when they covered OmniTech's big emphasis on data privacy and cybersecurity. As a software company handling lots of sensitive customer information, it was crucial for every employee to understand things like data protection regulations and best practices for things like password security. Aisha knew she would really need to be on top of those policies as a developer.The second day moved into more technical and role-specific training for the software developers and engineers in the group. They had an experienced senior developer named Martin lead them through the different programming languages, tools, and frameworks used at OmniTech. It was a total firehose of new information being thrown at them as Martin covered everything from Java and Python to Git, Docker, Kubernetes and more. Aisha furiously took notes, trying her best to absorb it all."Don't worry if you can't memorize everything right away," Martin reassured them with a caring smile. "The goal this week is just to give you a broad overview and familiarity with our core technologies. We'll have plenty of time to go deep duringon-the-job training once you get assigned to your project teams."In addition to the technical concepts, Martin also went over OmniTech's processes for things like coding standards, reviews, automated testing, and deployment practices. He stressed how important it was at the company to write clean,well-documented, and thoroughly tested code following agreed upon best practices. "Remember, code is a team effort here and many other developers will need to understand and maintain what you write," he told them. "Sloppy and careless coding causes major headaches down the road."Over the next few days, the training sessions continued to alternate between more general professional development content in the mornings and technical material in the afternoons. Some of the morning highlights included workshops on effective communication skills, giving presentations, working on diverse teams, and time management strategies. The technical afternoons meanwhile dove deeper into different areas like frontend development, cloud services, containerization, CI/CD pipelines and more.It was a total brain overload for Aisha by the end of each day. While she had learned a lot of these concepts in university, seeing how they were actually applied in a real production environment was an entirely different experience. She spentmost evenings reviewing her notes and doing practice exercises to try and solidify her understanding. Paulo and some of the other new developers she had gotten friendly with were also a big help, as they would often meet to discuss questions and study together.Finally, it was Friday of the first week and Sandra announced they would get to put their new knowledge to the test with a mini coding project. Aisha and four others were assigned to an application that tracked sales data for OmniTech's top product lines. Over the next two days, they had to pull the code from the repo, get the app running locally, deploy it to a staging environment, add a basic new analytics feature, and prepare a demo presentation.At first it was pretty chaotic as the five teammates struggled to organize themselves and figure out what aspects each person would work on. They ran into various hurdles installing dependencies, connecting to databases, and troubleshooting errors they hit along the way. Tensions flared a little as people got flustered and starting bickering with each other over whose fault issues were. But after hydrating with plenty of coffee, taking a few breaks to reset, and getting help from the trainers, they eventually got into a groove and made steady progress.On Monday morning, it was showtime as the new hires gathered to present their application demos. Some groups definitely struggled more than others, with a few barely having runnable code to show. But Aisha was proud as her team gave a slick demo of their sales analytics dashboard, highlighting the new reporting features they had implemented drawing data from multiple sources. The trainers seemed impressed and gave them high marks for their polished delivery and working software.With the project demos wrapped up, the training shifted gears on the final few days to get everyone prepared for their permanent team assignments. There were sessions on consultative skills for working directly with clients, presentations on the different business units and products, and even a discussion of OmniTech's community involvement and corporate social responsibility initiatives. Aisha felt like those last few days really helped bring everything together and gave broader context around the company's overall mission and how each employee contributed to it.Then it was already Friday, and Sandra congratulated everyone on completing the two-week training bootcamp. "You should all be extremely proud of how much you've learned andaccomplished these past couple weeks," she told them. "I know it wasn't easy juggling all that new information while working on your group projects too. But you all rose to the challenge and proved you have what it takes to be successful OmniTech developers!"One by one, each new hire was called up and handed their official employment documentation and team assignment details. Aisha could barely contain her excitement when her named was called and she got her crisp manila folder. She had been assigned to the Supply Chain Operations team, working on enterprise solutions to help modernize distribution and logistics for OmniTech's clients across Asia. It was exactly the type of project she was interested in and the manager leading that group had an excellent reputation.As Aisha walked out of the office that evening folder in hand, she felt a huge sense of relief but also tremendous anticipation for what lay ahead. The past two weeks of training had been a whirlwind for sure, getting bombarded with so much new information about the company and its technologies. There was still a mountain more for her to learn. But she also felt prepared and confident, like she finally had a solid foundation to build upon as her career at OmniTech began. Aisha couldn't wait tojump in and start creating amazing software that made a real impact. This was just the beginning of an awesome professional journey!。
通知新员工入职培训的英语作文
通知新员工入职培训的英语作文Hello, I am thrilled to inform you that you have been selected to join our company and participate in our new employee orientation training program. Your arrival is eagerly anticipated and we are excited to welcome you to our team. 你好，我很高兴地通知您，您已被选中加入我们公司，并参加我们新员工入职培训计划。
我们急切地期待您的到来，我们很高兴欢迎您加入我们的团队。
During the orientation training program, you will have the opportunity to learn about our company's history, values, and culture. You will also receive information about your specific role, responsibilities, and expectations. This training will help you integrate into our organization smoothly and effectively. 在入职培训计划中，您将有机会了解我们公司的历史、价值观和文化。
您还将收到有关您具体角色、责任和期望的信息。
这次培训将有助于您顺利、有效地融入我们的组织。
Our company places a strong emphasis on continuous learning and development. As a new employee, you will be encouraged to participate in various training programs and workshops to enhanceyour skills and knowledge. We believe in investing in our employees' growth and development to ensure their success within the organization. 我们公司非常重视持续学习和发展。
新入职员工英语单词培训资料
新入职员工英语单词培训资料一、酒店各部门及酒店设施名称：行政办公室：Executive [iɡ′zekjutiv] office 客房部：Rooms division [di′viʒən]前厅部：Front[frʌnt] office 餐饮部：Food & Beverage [′bevəridʒ] department[di'pɑ:tmənt]工程部：Technical [′teknikəl] department / Engineering[‚endʒi′niəriŋ] department人事部：Human['hju:mən] Resources[ri'sɔ:siz] department 保安部：Security [si′kjuəriti] department大堂副理：Assistant[ə'sistənt] Manager 管家部：Housekeeping ['hauski:piŋ] PA：Public Area公共卫生市场销售部：Sales Marketing department 预订部：Reservation[‚rezə′veiʃən]运输部：Transportation [‚trænspɔ∶′teiʃən] department 宴会厅：Banquet [′bæŋkwit] Hall(ballroom) 大堂酒吧：Lobby Bar 医务室：Clinic [′klinik] 健身房：Gymnasium [dʒim′neiziəm] /Gym[dʒim] room健身中心：Fitnee center 网球场：Tennis Court[kɔ:t] 室内/外游泳池：indoor/outdoor swimming pool [pu:l]外币兑换：Foreign['fɔrin] Exchange 邮局：Post Office 大堂公用电话：House Phone 付费电话：pay phone 洗手间：Toilet ['tɔilit] /Washroom /Lavatory ['lævə‚təri] 电梯：Lift/Elevator[′eliveitə]员工电梯：Service Elevator 自动扶梯：Escalator[′eskəleitə] 旅行社：travel agency[′eidʒənsi]夜总会：Night Club 停车场：park/parking lot[lɔt] 商店/杂货店：store二、前厅部：接待处：Reception [ri′sepʃən] 询问处：Information[‚infə′meiʃən] 商务中心：business[′biznis] center礼宾部：Concierge[‚kɔ:nsi′εəʒ] 机场代表：Airport Representative[‚repri′zentətiv]皇冠楼层：Club floor/Executive[iɡ′zekjutiv] Floor 总机：Operator[′ɔpəreitə]/Switchboard[′switʃ‚bɔ:d] 酒店人员用房：house use 散客：walk in 净房价：net rate 没有通知取消而又未到的预订：no show坏房：out of order 吉（空）房：vacant[′veikənt] 有人住的房间：occupied[′ɔkjup aid] 客满：full house入住登记：check in 退房：check out 提升：upgrade [′ʌpɡreid] 半日用房：day use留言条：message [′mesidʒ] 共计：total 价钱：price[prais] 基本费：basic[′beisik] charge[tʃɑ:dʒ] 附加费：surcharge[sə:′tʃɑ:dʒ]/ additional charge 手续费：commission[kə′miʃən] charge服务费：cover charge/ service charge 信用卡：credit[′kredit]card 值班经理：MOD(manager on duty)残疾人用房：handicap[′hændikæp] room 转房：room change[tʃeindʒ]三、礼宾部行李：luggage[′lʌɡidʒ] (英)/baggage[′bæɡidʒ] (美) 手提包：handbag[′hændbæɡ]手提箱/衣箱：suitcase[′sju:tkeis] 旅行袋：travel[′trævl] bag 背包：kitbag[′k i tbæɡ]贵重物品：valuable[′væljuəbl] 易碎物品：breakable [′br ei kəbəl] 笔记本电脑：laptop ['læptɔp]帆布：canvas ['kænvəs] 塑料：plastic ['plæstik, plɑ:stik] 银色：silver ['silvə] 粉红色：pink[piŋk] 深蓝色：navy ['neivi]blue/dark [dɑ:k]blue 紫色：purple 灰色：grey[ɡrei]/gray行李标签：label['leibl]/tab[tæb]/tag [tæɡ] 包裹：parcel['pɑ:sl] 告示牌：signboard['s ai nbɔ:d]护照：passport['pɑ:spɔ:t] 身份证：identity[ai'dentiti] card 小册子：brochure[brəu'ʃjuə]观光(n./vi.)：sightseeing['saitsi:iŋ]/sightsee ['saitsi:] 一天游：full day excursion半天游：half day excursion [iks'kə:ʃən] 旅行社：travel agency 导游：guide [ɡai d]领队：tour conductor [kən'dʌktə] 车费：fare[fεə] 免费：free[fri:] 单程车费：one way fare来回车接送：round[raund] trip [trip] transfer[træns'fə:] 轿车服务：limousine ['limu(:)zi:n] service航空公司：airline ['εəlain] company/airways ['εəweiz] 飞机班次：flight[flait] number机场快线：airport express [iks'pres] 粗绳：rope [rəu p] 登机牌：boarding['bɔ:diŋ] check/pass/card*号键: asterisk['æstərisk] (key) #号键：pound[paund] sign/pound key 电池：battery ['bætəri]移动电话：mobile['məubail](phone) 充值卡：recharge [' ri:'tʃɑ:dʒ] card 行李车：trolley['trɔl i]四、家具furniture['fə:nitʃə]：窗帘：curtain ['kə:tən] 婴儿床：crib[krib] 加床：extra ['ekstrə] bed 茶几：teatable衣柜：wardrobe['wɔ:drəu b] 行李架：baggage stand/rack [ræk] 床头柜：night table/bedstand椅子：chair 抽屉：drawer['drɔ:ə] 沙发：sofa['səu fə] 长沙发/长靠椅：settee[se'ti:]五、电器：开关：switch[switʃ] 台灯：desk lamp[læmp]/reading lamp 床头灯：bedlamp/bedlight/bedside lamp落地灯:standard lamp/floor lamp 灯罩：lampshade['læmpʃei d] 小酒吧：mini bar电热水壶：（electric[i'lekt ri k] ）kettle['ketl] 空气调节装置：air conditioner[kən'diʃənə]电冰箱：refrigerator[ri'fridʒəreitə]/fridge [fridʒ] 电视机：television['teliviʒən]多用途插座：adapter[ə'dæptə(r)] 熨斗：iron['aiən] 熨板：ironing board 充电器：charger磅秤：scale[skeil] 传真机：fax[fæks] machine[mə'ʃi:n] 吹风筒：hair dryer [' draiə]宽带：broad[brɔ:d] band[bænd] 宽带线：cable ['keibl] 无线的：wireless ['waiəlis]遥控器：remote[ri'məu t] control[kən'trol] 打印机：Printer六、客房用品：衣架：hanger['hæŋə] 烟灰缸：ashtray ['æʃtrei] 冰桶：ice barrel['bærəl] 糖：sugar['ʃuɡə]即溶咖啡：instant['instənt] coffee 废纸篓:wastebasket ['weist‚bɑ:skit] 圆珠笔：ball pen文具夹：stationery['steiʃ(ə)nəri] holder ['həu ldə] 信封：envelope['enviləu p] 回形针:clip[klip] 手电筒：flashlight['flæʃlait] 钉书机：staple['steipl] 雨伞：umbrella 衣柜：wardrobe['wɔ:drəu b] 送餐餐牌：door knob[nɔb] menu['menju:] 请勿打扰卡：do not disturb[dis'tə:b] (DND Card)拖鞋：slipper['slipə] 洗衣服务：laundry [' lɔ:ndri] service 洗衣单：laundry list[list]洗衣袋：laundry bag 叫早服务：morning call(service)/wake up call 鞋刷：shoe brush [brʌʃ]鞋油：shoe polish['pɔliʃ]/shoeshine ['ʃu:ʃain] 剪刀：scissors['sizəz] 针线包：sewing['səu iŋ] kit[kit]胶水：glue[ɡlu:] 玻璃胶纸:tape [teip] 开罐器：can opener ['əu pənə] 冰夹：ice tongs[tɔŋz]保险箱：safety [' seifti] box 开瓶塞钻子：corkscrew [' kɔ:kskru:] 牙签：toothpick ['tu:θpik]垃圾箱(英/美)：dustbin ['dʌstbin]/ ashcan['æʃkæn] 城市地图：city map 服务指南：service guide电视节目单：TV program['prəuɡræm] guide[ɡaid] 总经理名片：GM's card 床垫：mattress['mætris]地毯：carpet[' kɑ:pit] 全身镜：looking glass 床单：bedsheet [bedʃi:t] 毯子：blanket ['blæŋkit]枕头：pillow['piləu] 枕头套：pillowcase[′piləukeis] 羽绒被：duvet [du:′vei]鞋拔：shoehorn ['∫u:hɔ:n]七、浴室用品：浴室：bathroom ['bɑ:θru:m] 抽水马桶：lavatory 浴帽：shower['ʃauə] cap[kæp] 毛巾：towel['tauəl] 浴巾：bath towel 肥皂：soap[səu p] 洗发水：shampoo [ʃæm'pu:] 护发素：hair conditioner [kən'diʃənə] 沐浴露：foam [fəu m] bath 浴盐：bath salts [sɔ:ltz] 润肤露：body lotion['ləuʃən]棉签：cotton['kɔtn] bud[bʌd] 浴袍：bathrobe['bɑ:θrəu b] 牙膏：toothpaste['tu:θpeist]牙刷：toothbrush['tu:θbrʌʃ] 梳子：comb [kəu m] /hair brush 剃刀：shaver['ʃeivə] 须刨：razor ['reizə] 纸巾：tissue ['tisju:] 厕纸：toilet paper 女宾清洁袋：lady's sanitary ['sænitəri] bag空气清新剂：air freshener['freʃənə(r)] 花洒：rain[rein] shower八、餐饮：中国餐厅：chinese restaurant 海鲜餐厅：seafood restaurant 自助餐：buffet['bʌfit]早茶：tea breakfast 下午茶：high tea 点心：dim sum['dim'sʌm]/refreshment[ri'freʃmənt]面条：noodle['nu:dl] 稀饭/粥：conjee/congee['kɔndʒi:] 粤菜：Cantonese[‚kæntə'ni:z] style[stail]营业时间：business hours 欢乐时光：happy hour 茶壶：tea pot[pɔt] 筷子：chopsticks['tʃɔpstiks]汤匙：soup[su:p] spoon[spu:n] 餐叉：fork[fɔ:k] 水果盘：fruit[fru:t] plate[pleit]九、其它：老虎钳：plier['plaiə] 螺丝刀：screwdriver[' skru:draivə] 锤子：hammer['hæmə]计算机：calculator['kælkjuleitə] 翡翠：jade[dʒeid] 翻版：counterfeit ['kauntəfit]/fake[feik]皮革制品：leather ['leðə] 名牌：famous brand[brænd] 邮票：stamp[stæmp] 珍珠：pearl水果：fruit 药房：drugstore 打火机：lighter['laitə] 火柴：match 扑克牌：squeezer/playing card安全套：condom 卫生巾：sanitary towel 对讲机：walkie-talkie十、广州各主要酒店名字：白天鹅宾馆：White swan[swɔn] hotel 花园酒店：Garden hotel 中国大酒店：China hotel东方宾馆：Dongfang hotel 亚洲国际大酒店：Asia['eiʃə] international hotel天誉威斯汀酒店：The Westin GuangZhou 富力丽兹卡尔顿酒店：The Ritz[rits]-Carlton['kɑ:ltən] GuangZhou富力君悦酒店：Grand Hyatt GuangZhou 艾葳格兰花园酒店：Evergrande garden hotel长隆酒店：ChimeLong[tʃaim,lɔŋ] hotel 远洋宾馆：Ocean['əuʃən] hotel 胜利宾馆：Victory['viktəri] hotel 广东迎宾馆：Guangdong guest house 华夏大酒店：Landmark ['lændmɑ:k] Canton[' kæn'tɔn] hotel广州大厦：Hotel Canton 景星酒店：Star hotel 中央酒店：Central[sen'trɑ:l] hotel江湾大酒店：Riverside [' rivəsaid] hotel 爱群大酒店：Aiqun hotel 白云宾馆：BaiYun hotel国泰宾馆：Cathay[kæ'θei] Pacific[pə'sifik] hotel 招商宾馆：China merchants['mə:tʃəntz] hotel外商活动中心：Foreign['fɔrin] businessmen club 广州建国酒店：JIANGUO hotel 假日酒店：Holiday inn广州国际金融大厦：Guangzhou international financial[fai'nænʃəl] building 华美达酒店：Ramada pearl[pə:l]广州十甫假日酒店：Holiday inn SHIFU GuangZhou丽柏广场：La[lɑ:] Perle [pЗ:l] 天河城：Tee mall中信广场：CITIC Plaza 正佳广场：Grandview mall 陶陶居：TAOTAOJU restaurant莲香楼：LIANXIANGLOU 太平洋电脑城：Pacific PC center 凯悦酒家：The deluxe restaurant十一、房间类型补充：高级吸烟双床房(TTWS)：superior [sju:'piəriə] twin smoking高级非吸烟双床房(TTWN)：superior twin non smoking高级吸烟大床房(KNGS)：superior king smoking高级非吸烟大床房(KNGN)：superior king non smoking豪华吸烟双床房(TFTS)：deluxe [di'lʌks, di'luks] twin smoking豪华非吸烟双床房(TFTN)：deluxe twin non smoking豪华吸烟大床房(KFTS): deluxe king smoking豪华非吸烟大床房(KFTN): deluxe king non smoking豪华吸烟大床套房(XFTS):deluxe suite king smoking豪华非吸烟大床套房(XFTN):deluxe suite king non smoking行政楼层吸烟大床房(KEXS):club floor king smoking行政楼层非吸烟大床房(KEXN):club floor king non smoking行政楼层吸烟双床房(TEXS):club floor twin smoking行政楼层非吸烟双床房:(TEXN)club floor twin non smoking行政楼层吸烟大床套房(XEXS):club floor suite king smoking行政楼层非吸烟大床套房(XEXN):club floor suite king non smoking行政楼层吸烟三房套房(XOTS):club floor three bays suite smoking (include one king bed room & one twin beds room)行政楼层非吸烟三房套房(XOTN):club floor three bays suite non smoking (include one king bed room & one twin beds room) 双床残疾人用房(TWCS):disable room twin smoking总统套房(XSTS): presidential[‚prezi'denʃəl] suite (six bays)。
新员工入职培训英语
新员工入职培训英语New Employee Onboarding Training in EnglishWelcome to the company! We are excited to have you on board, and we want to ensure that you have a smooth transition into your new role. As part of your onboarding process, we have designed an English training program for new employees. This program will help you develop the necessary language skills to communicate effectively in an English-speaking work environment.During this training, you will learn and practice various aspects of English, including:1. Basic English Vocabulary: You will learn essential vocabulary related to your specific job role and industry. This will enable you to understand and use terminology accurately.2. Business English Communication: You will develop your English speaking and listening skills by engaging in various workplace scenarios, such as meetings, presentations, and phone conversations. You will also learn how to write professional emails and reports.3. Grammar and Sentence Structure: You will review English grammar rules and sentence structures to ensure that your written and spoken English is grammatically correct.4. Effective Communication Skills: You will learn techniques to improve your communication skills, such as active listening, asking questions, and providing feedback. These skills will helpyou collaborate effectively with colleagues and superiors.5. Cultural Awareness: In addition to language skills, you will also gain insights into English-speaking cultures and workplace customs. This will help you navigate cultural differences and develop cross-cultural communication skills.Throughout the training program, you will participate in interactive exercises, role-plays, and group discussions to apply your newfound skills in practical situations. You will also have access to language learning resources, such as online courses and language apps, to support your learning journey.We understand that learning a new language can be challenging, but we are here to support you every step of the way. Our team of trainers is experienced in teaching English to non-native speakers, and we are confident that this training program will help you succeed in your new role.If you have any questions or need additional assistance, please feel free to reach out to your manager or the HR department. We are committed to your success and are excited to be a part of your professional development. Good luck with your training, and welcome once again to the team!。
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Purpose of Orientation
Introduce employee to the work environment Gain feeling of belonging Create a positive impression Prevent uncomfortable feelings of isolation and frustration Make new employees feel part of a group
Faculty and Academic Staff - Post Offer Hiring & Orientation Process
On or around first day of employment, HR sends e-mail to supervisor and employee with important information for completion (orientation checklist, new employee online orientation, and employee information card) Supervisor prepares for arrival of new employee and reviews Orientation Checklist, ensuring work area is equipped and ready
Classified Staff – Post Offer Hiring and Orientation Process
After verbal acceptance of job offer, HR coordinates benefits appointment, generates appointment letter and mails to candidate with W-4, I-9 and Direct Deposit forms HR generates a PA form and enters employee into system Network and e-mail access is granted
Classified Staff – Post Offer Hiring and Orientation Process
On or around first day of employment, HR sends e-mail to supervisor and employee with important information for completion (orientation checklist, new employee online orientation, and employee information card, name of Campus Resource Person) Supervisor prepares for arrival of new employee and reviews Orientation Checklist, ensuring work area is equipped and ready
Faculty and Academic Staff - Post Offer Hiring & Orientation Process
After candidate accepts verbal offer, offer letter is sent to candidate with W-4 & I-9 forms Signed offer letter is returned, PA form drafted (by Provost’s area, HR or Athletics) once written acceptance received, paperwork generated and distributed to SOFAS & HR Benefits Specialist sends an e-mail to new employee containing benefits information and instructs new employee to set up personalized benefits appointment Network and e-mail access is granted
Critical Components
Active participation Spread out over period of time Avoid “information overload” Opportunity for mentors to assist in acclimating employees – simple and rather inexpensive Use of available online resources
NEW EMPLOYEE ORIENTATION
Office of Human Resources Information Session
Overview of Presentation
Purpose of orientation Online resources and tools Orientation procedure Role of Human Resources Supervisor responsibilities New employee responsibilities Conclusion
Results of Positive, Effective Orientation
Excited employee, who quickly becomes well adjusted to the organizational culture Employee who understands the University goals and how he/she fits into them More productive employee Employees have positive impression