商务英语写作课后参考答案(2-8)
商务英语函电 参考答案
Reference KeysUnit 2 Establishing Business Relations学学练练I.1. d2. c3. a4. b5. h6. f7. e8. gII.1.供你方参考2. 期望，盼望3. 供应中4. in the hope of/that5. establish business relations6. fall within the scope ofIII.1. desirous to2. in the line of3.give you a general idea4. covering5. in the market6.refer to7.be informedIV.1. appreciate2. in, for3.upon4. to5. informed6. with7.enclosed8. in9. desire 10. for实操练习I.1.Through the courtesy of ABC company, we have your name and address.2. We would like to inform you that we could supply various types of men’s leather shoes.3. We have established business relations with more than 50 countries in the world, on the basis of equality, mutual benefit and exchange of needed goods。
4. Specializing in the export of Chinese bicycles, we express our desire to trade with you in this line.5. In order to promote business between us, we shall airmail you some samples for your reference.6. We enclose a copy of catalog and a sampl e and are sure that you will be satisfiedwith the fine quality of our product.II.1.a. We enclose a photograph with this letter in order to give you a general idea of ourproducts.b. We are obliged for your quotation and enclose our official order for item No. A35.2.a. Please inform us as soon as the new supplies come in.b. We will inform you of the name of the vessel and date of shipment immediately.3.a. We shall appreciate it if you can quote us a favorable price.b. We shall appreciate it if you will establish business relations with us.III.A.Dear Sirs,We know your name and address in (from)the website of and note with pleasure the items of your demand are just fall within our business line. We take this opportunity to introduce our company.Our firm is a Chinese exporter of various Canned Foodstuffs. We are sending a catalogue and a pricelist under separate cover for your reference. We can give you a good price after receipt of your concrete enquiry.We are looking forward to your early reply.Yours sincerely译文：敬启者：我方从阿里巴巴网站得知贵公司名址，并很高兴得知你方需要的商品正好属于我们的经营范围。
商务英语课后题答案
商务英语课后题答案-CAL-FENGHAI.-(YICAI)-Company One1UNIT ONE Ⅰ. 1. 世界贸易组织 2.国际商会3. 联合国贸易和发展会议4. 世界银行5.国际货币基金组织6. 中华人民共和国商务部7. 中国国际贸易促进委员会8. 中华人民共和国海关总署9. 国家质量监督检验检疫总局Ⅱ.（F）（T）（T）（F）（F）Ⅱ. .（F）（F）（T）（F）（T）Ⅲ. ( 4 ) A. Gree air conditioner( 6 ) B. Dengcun Green Tea( 3 ) C. soy bean( 2 ) D. mineral ore ( 5 ) E. paintings( 7 ) F. construction equipment( 8 ) G. medicine( 1 ) H. T-shirt Ⅳ. 1．AC2009 is our newly developed product, it is of superior quality, fashionable design and reasonable price. 2. 500 metric tons is the biggest amount we can supply at present. 3. We have received the sample which you sent to us last Friday and we are satisfied with the sample quality. 4. If the quality of the first consignment is satisfactory，we will place a repeat order in large quantity. 5. The landed quantity instead of the shipping quantity shall govern.Ⅱ. 1.用铁桶装，每桶净重190公斤。
商务英语写作作业 2-答案
Key商务英语写作作业 2I.Multiple Choice. Choose the best answer to complete each of thefollowing sentence.1-5 BCACA 6-10 BDBCA 11-15 CABAB16-20 CCACC 21-25 ACCBD 26-30 CCBDCII.Put the following into Chinese.1. 促销，推销2. 一套产品说明书3. 工艺精湛4. 质量上乘，价格合理5. 特惠条款6. 享有盛誉7. 珍惜与贵方的业务8. 新高科产品展览会9. 免费试用10. 迎合市场需求11.凭样订购12.第一次订购13.决定成交14.履行交货15.将定货增加一倍16.恭候你方来函订货，我们将予以迅速办理。
17.根据你方的报盘，我方准备以单价四十美元购买五百张学生课桌。
18.请按上季订单，再订购教材400套。
19.我们愿意购买五十箱陶瓷茶具，如果单价不超过100元人民币。
20.请尽力妥善安排此定货，并以快递寄出。
21. 现金支付22. 即期汇票23. 电汇24. 交货付现25. 占压资金26. 几乎没有影响/作用27. 坚持惯常做法28. 优先考虑我们的要求29. 向你方开具远期汇票30. 按60天付款交单方式支付Ⅲ. Blank filling. Supply the missing words in the blanks to make the letter complete.Passage Onepleasure for superior trial quotedmarket grant beyond advantage immediatePassage Twoacknowledge, dated, have, signature, dispatched/forwarded/ shippedPassage Threefor inform/ say request it acceptableeach/ a in required exception lightⅣ. Translate the following sentences into English.1.We are a large-sized company specializing in manufacturing mechanicalequipment and export 75% of our product all over the world.2.We can assure you of the advanced workmanship, stable performance, andreasonable price of our products.3.Enclosed are a set of sales literature and a price list of our products. We shallappreciate your efforts to promote the sales of our products in your country.4.We advise you to take the opportunity and place an order promptly.5.We like to recommend you our new Fax Machine Mode 355E, which is ofsuperb quality. Its price is much lower than the other products on the market.6. We shall be pleased to receive your kind orders.7. Your order of any time shall have our best and immediate attention.8.If you should place us your order, we shall do our best to execute them to yoursatisfaction.9.Please forward us 600 bed sheets in accordance with your sample.10.I take much pleasure in placing an order with you as follows:11. In view of the small amount of this transaction, we are prepared to acceptpayment by D/P at sight for the value of the goods shipped.12.We have to make a request for an easier payment terms, for our funds arebeing tied up in numerous commitments.13.All items included in your order can be supplied from stock and will bepacked and shipped immediately upon receipt of your remittance.14.We have drawn on you for this amount of $1000 at sight through the Bank ofChina.15.The importer from Holland requests us to ship them a trial order on D/A terms. Ⅴ. Write a letter with the following given particulars.Letter OneDear Sirs,Thank you for you enquiry of May 10 for our carpets.We have the pleasure to inform you that we are the largest company in China, specializing in manufacturing hand-woven carpets for over 40 years. Our annual production exceeds 200,000 pieces.Our carpets have been exported to many countries like Germany, Australia, Japan, and enjoy a high fame. They are made of quality wool and silk, and well acknowledged for its exquisite workmanship, beautiful design, and natural comfort and warmth.Enclosed is our illustrated catalogue and pricelist for your reference.Your are warmly welcome to attend our exhibition held in Beijing on May 30.Your order will be given our immediate attention.Faithfully,Letter TwoDear Sirs,Subject: women’s cardigansFrom the samples you sent to us on May 10th, we have made selections. We take pleasure of placing you the following order, which we commend to your immediate and best attention:100 women’s c ardigans large-sized100 women’s cardigans middle-sized100 women’s cardigan small-sizedKindly forward these as early as possible. Enclosed please find a draft as the prices you offered us.Yours trulyLetter ThreeDear Sirs,Thank you for your letter of 20 June. We are pleased to acknowledge your order No.426 for colored candles.The modified terms of payment you propose are quite acceptable. A fax has been sent to you to this effect this morning.All the items in your order can be supplied from stock and will be packed and shipped immediately when your remittance by telegraphic transfer (T/T) is received.The relevant documents will be airmailed to you right after shipment is made. We will, of course, notify you by fax as soon as your order is shipped.You can rely on us to give prompt attention to this and any future orders you may place with us.Yours sincerely,。
商务英语3形考2-8
— What is it in particular you're interested in— .A. Your kitchenware, I suppose.B. We have placed the order.C. The kitchenware will be exported to the UK.— We would like to place an order for some of your C&Z desk units.— __________________A. Thank you very much. We keep a large supply in stock.B. Certainly, delivery dates depend on your location.C. We recommend payment by letter of credit.After having seen the _________ and samples, Jenny makes the specific inquiry.A. categoryB. catalogC. calculationOur terms of payment are normally 30-day bill of exchange, documents_______ payment.A. againstB. forC. inThe payment is made by an irrevocable _______ letter of credit in our favor.A. lightB. brightC. sight1. International trade exchanges goods and services between different countries and regions. T2. Every kind of goods and services can be found on the global market. F3. A product that is bought from the global market is an export.4. International trade may easily affect world economy.5. Political change in one country has nothing to do with international trade.—— It includes merchandise, packaging and shipping, duty if required, any taxes and insurance.A. Could I get an estimate before placing an orderB. What does the estimate includeC. How many would you like to order— What about the commission—A. It’s a general practice everywhere else.B. Of course, I’d give you our lowest quotation.C. I’m afraid you have to tell me, first, how large your order is going to be.Of course, I’d give you our lowest ________.A. quotaB. quantityC. quotationWe are a large chain of retailers and are looking for a manufacturer ______ could supply us with a large quantity of smart phones for the teenager market.A. whoseB. whichC. whoImporting and exporting is transferring goods from one country to anotherwhile _______ attention to the laws and requirements of bringing goods out or into that country.A. to payB. payingC. being paid1. International trade refers to both import and export.2. Only after the local customs department agrees, could you start your own business in the fieldof import and export.3. Foreign embassies do nothing to help promote exporting.4. If you are exporting, you can turn to no one for help.5. Some countries do not allow their goods to go to a certain country.—What does CIF refer to—A. It refers to cost, investment and freightB. It refers to cost, insurance and flightC. It refers to cost, insurance and freightA letter of ________ is a document issued by a financial institution.A. creditB. complaintC. inquiryInternational trade gives consumers and countries the opportunity to ________ goods and services not available in their own countries.A. expose toB. be exposing toC. be exposed toAll the prices on the list are subject ________ to our final confirmation.A. toB. atC. onInternational trade is the _________ of goods and services between countries.A. changeB. exchangeC. expression—— They refer to the royalties, including patent right, copy right, trademark right, and so on.A. What are intangible assetsB. What about the tax baseC. How about the tax rate— What is the criminal limit—A. The amount exceeds 10% of the amount that he should declare.B. My company has been fined.C. It depends on different taxes.Does that include the turnover_________ in advanceA. to receiveB. receivedC. receivingAssets appear on your balance ________.A. sheetB. flowC. statementIt does in the ________ of transfer of intangible assets or immovable property.A. circumstancesB. operationC. case1. Which of the following is NOT physical assetA. Filing cabinets.B. Accounts receivable.C. Delivery vans.2. According to the passage, where do the assets appearA. The balance sheetB. The income statementC. The cash flow3. What do you think an accountant is responsible forA. An accountant is responsible for hair design.B. An accountant is responsible for computer repair.C. An accountant is responsible for bookkeeping.4. According to the passage, which of the following is INCORRECTA. Every business has assetsB. Assets can be in different forms.C. Every businesscan bring in sales without assets.5. What is the passage discussing aboutA. Every business has assets.B. Assets can be in different forms.C. Assets appear on the balance sheet.—— For individual income tax, it is within the first 7 days.A. What do you mean by taxable servicesB. What is the deadline for tax declarationC. What do you think of the deadline for tax declaration— __________________— Alright, I will try my best.A. Do you know about business taxB. What do you think about business taxC. Can you give me a brief introduction about business taxIt means you can ________ online with us.A. transactB. transportC. translateWe are engaged in the development of real ________.A. establishmentB. stateC. estateThat can lead _______ a bigger personal income-tax bill.A. toB. onC. in1. Accounting mistakes cannot be avoided.2. With a lot of credit sales, your company may have no cash at hand.3. It is recommended not to pay bills too soon.4. Business money and personal money can be mixed up.5. Try your best to know your costs before you set product or service prices.—— According to law, they refer to transportation, construction, finance, insurance and the like.A. Do you know taxable servicesB. How do you like taxable servicesC. What do you mean by taxable services________ you have said is very important to us.A. WhatB. ThatC. WhoseAccording to law, taxable services refer to transportation, ________, finance, insurance and the like.A. instructionB. constructionC. introductionGenerally _________, business tax is based on taxable services, the transfer of intangible assets and sale of immovable property within China.A. speakB. to speakC. speakingIf the case reaches the criminal limit, the taxpayer my be accused _______criminal responsibilities.A. atB. onC. of—Don't hesitate to click on our website when you need us.— . Thank you.A. Yeah, I canB. Sure, I willC. Of course, I know—Hello, this is Steven Smith. Nice to hear your voice again.—Hi, Mr. Smith.A. Do you know the coverage of your freight forwarding businessB. Please tell me the coverage of your freight forwarding business.C. I would like to know about the coverage of your freight forwarding business.You can get the goods to your door so quickly nowadays.A. deliverB. deliveringC. deliveredThe total cost in logistics in China is still higher than in many other industrialized countries.A. itB. thatC. thoseThe manager asked me I could finish my work before the weekend.A. whatB. whetherC. whichis so important that .A. it provides the facts that supply chain managers use to make decisionsB. managers can only make decisions blindly without itC. managers will know nothing without ittechnology.A. could be used to gather and deliver information to make decisionsB. can be used to determine whether to order more chipsC. is necessary to make a good decisioncan.A. help customers to know many things but not product availability.B. not be used to reduce human resource requirementsC. help to refine channel relationshipsyou are a manager, you will use information to .A. order more chipsB. help improve customer serviceC. know which staff is not on duty and should be laid offmain point of this passage is about.A. how to use informationB. the importance of informationC. where to gather information——We offer special services such as personal belongings, express, holiday pick-up and delivery services and so on.A. What kind of special services do you offerB. How would you offer your special servicesC. Why do you offer your special services—Does modern logistics mean transportation and delivery— . Modern logistics is more about effective and efficient flow of materials and information.A. Yes, you're rightB. No, it's not the whole storyC. No, you're wrongThat is the reason we've lost so many customers.A. whyB. thatC. whichWe work closely every large airline like Air China, Air France and American Airlines.A. withB. toC. in1. After a commercial transaction is done, logistics will carry out the transfer of goods from theseller to the buyer for the lowest cost and in the most effective manner.A. 在完成商业交易后，物流将执行商品从卖方到买方的转移，为了最低成本和最高效率。
商务英语写作课后答案
商务英语写作课后答案课后练习参考答案Chapter One Parts and Formats of Business Letters1. Use the following information to type a letter:Human Resources, Global SecuritiesWorld Financial Center, North Tower - 250 Vesey StreetNew York, NY 10281-1332July 20, 2007Professor Lyndon KentonBusiness Department, University of TennesseeKronxwille, Tennessee 37916Dear Professor Lyndon Kenton,We are considering Joanne Tucker for our Analyst Training Program at Global Securities. She is a promising candidate, and we need more detailed information about her education and your opinion of her ability to handle the rigors of training. Ms. Tucker submitted your name not only as her professor but also as her faculty advisor.In addition to the long hours involved in training, candidates must have a sound, logical approach to problem solving. We are looking for people who are not afraid to express their ideas and who exude confidence in their manner and deed. The job of financial analyst requires not only technical knowledge of the market but also extensive people skills, and we appreciate any information about Joanne Tucker that will help guide our decision.We need your letter of recommendation no later than May 30, but would appreciate it earlier, if convenient. Your evaluation will be kept strictly confidential in accordance with our governing by-laws. Thank you for your time on Ms. Tucker's behalf. Sincerely yours,Sandra Blackmon2. Read the following passage, list the main points and then discuss about it.（答案略）Chapter two Sales Letters1.Translate the following sales letter into Chinese:尊敬的顾客：我们P&S系统有限公司向您介绍即将为您提供的新系列产品，可确保您的办公室更加安全。
商务英语口译教程Unite1-Unite4课后习题答案(可打印修改) (2)
1.我们认为你方的格力空调在这里会很畅销，希望很快收到你们的样品。
2．贵方若能报优惠价并保证收到订单后四周内交货，我方将定期订购。
3.如能报到岸价，折扣以及发货日期等详细情况，将不胜感激。
4.随函附上我方最新的产品目录及CIF 纽约报价单。
5.关于贵方9月29日的询价信，我方就如下产品报价，以我方最后确认为准。
6. 此盘5天内不接受就作撤销论。
7. 很遗憾，我们的价格和你方还盘之间差距太大，所以恐怕我方不能接受你方还盘。
8. 考虑到我们长期以来的贸易关系和友好合作，我方建议你方能接受保兑，不可撤销即期信用证。
9. 石油价格将在未来一段时间内继续下降。
10. 我们还想指出我们主要以承兑交单方式结账。
Unit1 P91.（我们正打算订购）We are thinking of placing an order for your Flying Pigeon Brand bicycles. We would be very grateful if you could make us an offer for 200 ones with details.2. （上述询价已于）The above inquiry was forwarded to you on Oct. 10, but we haven’t received your reply yet. Your early offer will be highly appreciated.3. （我方的冷冻食品）Our frozen foods have been shipped to many countries where they are received favorably. It would be to your advantage to try out a shipment.4. （很抱歉，贵方）We are sorry to say that the goods required by you are out of stock for the time being. Therefore we are unable to make you an offer at present.5. （我方于两个月前）We sent you our Quotation No. 44 two months ago, but we haven’t received any news from you. It would be advisable if you could make an early decision on this matter.6. （所有报盘都以）All quotations, except firm offers, are subject to our final confirmation. Unless otherwise stated or agreed upon, all prices are without any discount.7.（许多外国电讯）Many foreign telecommunications companies wish to come into the Chinese market such as AT &T, etc. the competition is very keen. I understand some companies are lowering their prices and offering technical assistance and after-sale services.8.（很高兴我们）I’m glad that we have settled the price.9. （我们至多只能再减）The best we can do will be a reduction of another 30 pounds. That’ll be definitely rock-bottom.10. （我们正在仔细研究）We’re now studying your offer carefully, so we hope that you can keep it open till the end of this month.1、我们的还盘与国际市场上的价格一致。
高级商务英语课后习题及答案
一.判断1.We operated at break-even point for most of 1 999.→2.Prices really began to take off early this year.↑3.The over-supply of shares depressed the markets. ↓4.Performance of the shares exceeded all expectations. ↑5.The markets showed investors' lack of confidence.↓6 None of the analysts predicted the collapse.↓7 Merger rumours caused share prices to shoot up. ↑8 Prices fluctuated but remained fairly steady overall.→9. He's been overtaxing himself a bit lately.↓10.Our new line manager's realty created a team spirit. ↑11.Some members of staff are struggling to cope with some of the new technology.↓12.We have noticed that old courtesies have tended to disappear since we've been using e-mail.↓13.My new workstation makes it a bit more convenient for doing any confidential work.↑14.Flexible working means there's less of a conflict between my work and home life.↑二.选词填空1.The telecoms sector was rocked when Vodafone launched a hostile takeover bid for Mannesmann.2 After merging with an Italian company, we had to re-assess our language training needs.3 The chairman told shareholders that accepting the offer would lead tolong-term growth in sales.4 The merger will help us to secure a competitive advantage over our biggest rivals.5 There is no doubt that the merger will deliver substantial cost benefits6 To fight a hostile bid, the company announced plans to streamline the workforce by cutting 2000 jobs.7 The move led to a major restructuring programme,especially in duplicated areas such as administration.8 After a period of major expansion through acquisition, we began to lose focus of our core activities.P39-40I Organizers can promote an exhibition by placing an advertisement in a newspaper or magazine.2 Exhibition organizers often respond to esquires with a standard letter of reply3 Companies interested in exhibiting have to complete an application_ form and send samples.4 The design of the stand and publicity material needs to fit in with our corporate image.5 Earls Court hosts many top international events throughout the year.6 One of the main benefits_ for exhibitors is the chance to meet customers face to face.7 Exhibition organizers often reserve a number of stands for first time exhibitors.8 Buyers come from independent retailers as well as large department stores.9 At an exhibition, visitors can see the actual goods rather than just photos in brochures.1. Organisers can promote an exhibition by placing an advertisement in a newspaper or magazine.2 Exhibition organisers often respond to enquiries with a standard letter of reply3 Companies interested in exhibiting have to complete an application _ form and send samples.4 The design _ of the stand and publicity material needs to fit in with our corporate image.5 Earls Court hosts many top international events throughout the year.6 One of the main benefits for exhibitors is the chance to meet customers face to face.7 Exhibition organisers often reserve a number of stands for first time exhibitors.8 Buyers come from independent retailers as well as large department stores.9 At an exhibition, visitors can see the actual goods rather than just photos in brochures1. Many UK financial service companies are particularly keen to _invest in China.2 Ensure that you warn your hosts in advance if you intend to use audio-visual equipment.3 This year direct UK exports to amount to China are estimated to well over £ I bn.4 Having entered China, many UK companies are now looking to _buil to their success.5 When entering the Chinese market, a company has to allow for _ regional differences.6 Another tip for companies is to participate in as many local trade fairs and exhibitions as possible.7 Mailshots are not advisable as the Chinese rarely respond to them.8 Visitors should _enquire about the host's children as the family counts above all else in China.P52e-business is using internet __ technology to transform basic business processes.Most large companies now have a website _ where customers can access product information.The Internet is very flexible and allows companies to update their news bulletins _ very quickly.Many people worry about using credit cards to make financial transactions over the Internet.More and more people are getting connected to the Internet and then buying goods onlineMany large companies have a secure company-wide computer network called an intranetThe challenge is to integrate _ Internet technologies into the company's business processes.In order to access the World Wide Web, you need to use a web browser Companies have to remember that e-business is about customers and not technology.5aP85I We pay competitive salaries because we don't want our people to feel_unappreciated and undervalued.2 Some managers are _incapable of understanding that an employee's goals might not be the company's.3 You can motivate workers by ensuring that they always have interesting and varied work.4 I find it a lot easier when I'm working towards specific objectives and goals.5 Progress meetings tend to be spontaneous and held at pretty _irregular intervals.6 Any motivational technique will be ineffective if the employees are determined not to enjoy their work.7 All the way through the negotiations both sides remained _inflexible _ on the issue of longer hours.8 Management dismissed the union's behaviour as irresponsible and unreasonable.三.介词填空I The company is separated into several different business units.2 People come together fora specific purpose and then go on to join new teams,3 Some managers worry that staff can only work if they're under direct supervision.4 I spend most of my day working on the company network.5 Some people find it hard to cope with working from home.6 Management should encourage staff to use information on behalf of the organization.P511.There's a connection betweenlifestyle and performance in the workplace.2 The use of e-mail has a definite impact on things like formality in the office environment.3 We're very dependent on_ the intranet, so if it goes down our operations are badly affected,4 Some jobs, such as marketing, are more suited to flexible working than others.5 I bumped into_ Sarah at the cafe this morning.6 The company I'm working for now has even got a gym and a cafe on site.5aP87I I prefer working on big projects because I like to have something to get my teeth into2 A lot of the problem stems from a personality clash between Helen and her iMe manager.3 Attitudes _to motivational techniques vary substantially within the workforce.4 In terms of pay and conditions, I don't think we are falling _behind our competitors.5 There's a lack _of promotion opportunities.6 Not working overtime is often seen _as a failure to show commitment to the company.5bP861.Headhunting is on the increase as advertising becomes less and lesscost-effective.2 Headhunters are able to target people who are not actually _on the job market.3 A headhunter will always make a careful note of names _for future reference.4 Recruitment in the UK is divided into agency recruitment, advertising or executive search.5 Headhunters can offer companies access to commercially sensitive information.6 Executive search firms monitor Internet forums, noting any interesting names they come across_7 The headhunter assists _in the offer process.8 You don't need to be fed up _with_ your job to be susceptible to an approach from a headhunter,9 A brilliant contribution to___ an Internet forum could possibly attract the attention of a headhunter.四.阅读1bP14Research has shown that in today's dynamic working environment the traditional job description is no longer doing its job. Today's jobs are not (I) static_ - they are constantly changing. This leads to (2) ambiguity_ , with employees uncertain of their precise work roles. This can be illustrated by the following quotation from a job description: 'Meet or exceed customer (3) expectations The initial reaction may be that this (4) statement_ is perfectly clear but on closer examination it poses a number of questions. For example, is it (5) authoring employees to do whatever they feel is necessary to (6) achieve_ this end without restrictions? Or is it saying (7) _ follow our procedures and this will be the outcome? Who knows? Perhaps the manager, but the description certainly does not (8) clarify_ things sufficiently from the employee's point of view.1.Many firms now offer home-based working opportunities√2.to their staff as those demands for more flexible3.arrangements grow. Companies such like the BBC, for4.example, are running pilot schemes where managers, √5.journalists, producers and accountants all have work from6.home. The manager of one project said, 'It is popular with √7.all staff. They are lot happier, use their time more8. productively and are less stressed. They are saving money √9.by not commuting and can spend themselves more time10.with their families.' He also mentioned the need for √11.home-based staff and to be able to cope with technology.12.'Good information technology support is the absolutelycrucial to the success of an一home-working scheme.3aP391 With a reference to your letter dated 13 November, in2 which you requested information about our forthcoming √3 exhibition 'Management in Action', please do find4 enclosed details about this and future events in the region. √5 'Management in Action' which is the showcase event for6 the region's major business training organizations. This √7 year's exhibition it includes thirty free taster workshops,8 covering these areas such as motivation, health and safety,9 team-building, presentation skills and e-commerce. If you√10 require any further information, and please do not11 hesitate to contact either myself or Elizabeth Wellington √12 on 01952 345642. We are look forward to hearing from you in the near future.5aP85I The findings are being based on interviews with ten senior2 managers and two directors which as well as a3 questionnaire sent to more than fifty employees at the √4 leisurewear manufacturer's main production facility in √5 Suffolk. It was found that such levels of staff motivation6 were extremely low throughout of the organization. In7 particular, staff expressed any dissatisfaction with their8 current salary levels and said they felt undervalued by the√9 company. It was also found that those inflexible working10 hours are a certain major grievance among staff at all √11 levels. Other reasons given for job dissatisfaction included √12 uncooperative colleagues, lack of the clear objectives and too much responsibility.P25The first time I ever bought (I) shares _was in I 988. It was during the(2)_flotation of British Telecom. I didn't really know anything about the stock market but a friend of mine is a (3) _broker and he told me BT would be a safe(4) investment _. Since then, he's also taught me all about how to read the(5)listings _ in the financial press. Of course, I pay him some (6) _commission but I think he gives me a lot more help than he would a normal client. He'll phone me, for example, if he hears a rumour about a (7) merger _ or a takeover. He also gives me good information about companies, such as who pays their shareholders the biggest (8) dividends _ and things like that. His advice doesn't guarantee success, of course, but it's certainly a great help.P52Many companies have recently been taking their first tentative steps in the world of electronic business. Initially. they expected the Internet to be (I) _no/litte more than an 'add on' to (2) their _ current business procedures. However, companies are now discovering (3)that/how electronic business will not just prove to be an efficient or cheaper sales channel (4) _but willfundamentally change the way they do business. Companies in sectors (5) _ such as retailing or financial services are already realising substantial savings by using the Internet to encourage (6)the _ growth of 'self-service' activities for customers and suppliers. Corporate intranets now allow staff to access training at (7) _any_ time and make travel arrangements and file expenses on-line, reducing the costs (8) _which/what . are common to such processes.Advanced Technologies plc, the automobile components manufacturer, yesterday agreed (I) _to_ consider an offer from the French-based Avignon Group of 68p a share. This latest bid, which (2)is _ an increase of13 p on their original offer, beats (3) _that of German rival Hellman AG, who last week offered 60p a share. The bid values Advanced at £ 19m, almost twice (4) its market capitalization when it was floated in 1996. It is not yet clear (5) whether_ Hellman will return with a counter-bid. Advanced Chairman Tom McGillis said the company would (6) _ not contact any other parties for two weeks (7)while _ it considered Avignon's newest offer An Avignon spokesman said that the merger would deliver immediate benefits to the company (8) _such as cost savings andlong-term sustainable shareholder value.Well. I've been here for a few months now and l<m really enjoying it. It's quite different from my last job. for one thing. the working (I) environment is definitely very different from the old company. The managers have (2) pushed flexible working up the agenda and (3) identified areas where it would make more (4) sense to work from home. After all, if we are all (5) Iogged onto the same network, then the (6) location of your workstation doesn't really matter, does it? It's just as easy to (7) contribute to a team using e-mail and the telephone. Working from home is a win-win situation because it increases efficiency and cuts the time it (8) takes traveling to the office.P98increased exposed to international business means that Japanese companies are not always as traditional as in the past. (2) However there are still a number of important cultural factors which need to be considered when doing business in Japan.•During negotiations, it is common for there to be long periods of silence (3) while your Japanese colleagues formulate their response.•The Japanese will still usually avoid saying 'no'. You may (4) therefore leave a meeting with the wrong impression.•Japanese meetings tend to be more formal than those in the USA, with people being addressed by their title and surname (5) as opposed to their first names.•Dress is a very important issue for the Japanese, with a smart suit and tie, the expected dress code in all business situations.•Business remains still very much a male domain and(6) although inroads have been made by Japanese women, it is still unusual to find them in high level positions. (7) Similarly works in senior position' tend to be older than their counterparts in the USA.。
商务英语写作课后习题答案
Keys ( 参考答案)Unit One An Overview of Business Letter Writing(Omitted)Unit Two Application LettersI. T ranslation1.I am responsible for receiving telephone calls and visitors, scheduling all of the appointments,and organizing the paperwork and correspondence.2.My work experience, together with my educational preparation would qualify me for theposition.3.Should you wish to have more information, I would be happy to come and see you at amutually convenient time.4.I think you will agree that I am, at least, a strong candidate for the position you are offering.5.I feel that I am competent to meet the requirements which you have specified.II. Decide whether the following sentences are suitable or not in an application letter and try to explain which part is wrong.1. 提出不合理要求2. 不宜提以前被解雇的原因3. 拼写错误4. 年代写错5. 不宜在这样的正式文书中使用俚语及口语化词汇III. Write application letters according to requirements.1. Gentlemen,I am writing to request admission into the Department of English Language and Literature at your University for the fall semester of 2010. It is my long-cherished desire to pursue comparative study of Chinese and Western Literature at a university in the United States.I graduated from the Dept. of Foreign Language and Literature at Nanjing Normal University. I am currently a teacher of English for English major students at SoutheastUniversity.I shall appreciate it if you would forward the necessary application forms for admission with information about financial aid to the Department of English Language and Literature at your University for a Master’s degree of Arts.I am looking forward to your response at your earliest convenience.Sincerely yours,***2. Gentlemen,I learned from this morning’s paper that there is a vacancy for a stenographer in your company. I wish to be considered as an applicant for the position and beg to state my qualifications as follow:I am 22 years of age, a high school graduate and a graduate of Jinlin Night School where I studied stenography as well as typing.Enclosed you will find testimonials from principal Zhu Changrong of Nanjing No. 3 High School, and from President Li Dangfeng of Jinglin Night School.Please check my references. They will tell you I am conscientious and that I have an agreeable personality and good appearance and that I get along exceedingly well with people.I shall be glad to call at your office if you desire a personal interview. If I am successful in my application, I shall discharge my duties to the best of my ability.Respectful yours,***3. Dear Sirs,I am graduating from the Jiangsu Institute of Foreign Trade this summer. As a student of English for Business, I hope to work for a foreign company after graduation.In the past three academic years, I have proved myself to be a straight A student, awarded a succession of scholarships. My English is particularly good and German happens to be my second foreign language, which will live up to the requirements set by a wholly-owned foreigncompany like yours.I apply for the position of assistant to your marketing project manager. Y ou will find me a good team player, self-motivated and eager to learn. I believe I can be of value to your company.I should be very happy if you would arrange an interview with me.Y ours sincerely,(signature)Y u Lihong4. Director of Consulting CenterJiangsu Foreign Service Co., Ltd.406 Maoming Mansion, 580 maoming RoadLuwan District, shanghai 200021Dear Mr. Director:I am currently working on Master Degree in International Commercial law at Nanjin University. My supervisor Mr. Liu Mingyu, a well-known professor of law, tells me that SFSC specializes in recommending qualified personnel to muti-national companies and suggeststhat I contact you for recommendation.During the two years of studies at Fu Dan University, I have not only acquired a lot of knowledge of international commercial law, but learned two foreign languages as well --- English and Japanese. Moreover, I have published two papers in the university journal on problems that may arise after China's entry to WTO. And they have been favorably accepted.I am enclosing a resume, copies of my published papers, and Professor Liu's letter of recommendation.I sincerely hope you will introduce me to a famous multi-national company, to which I will dedicate myself.Truly yours,(signature)Fu JialinUnit Three ResumeI.The style of a resume must be direct and simple. T o omit pronouns and otherstechniques are very effective. Rewrite the following sentences in Resume.1.Developed new territory.2.Developed computer programs to monitor accounting systems including carefully writtendocumentation manuals that enabled users to operate these sophisticated systems effectively. 3.Managed operations of store with sales volume of $1,000,000 and supervised eightemployees.4.Earned average of $35,000--$55,000 a year in commissioned earnings. Received serviceaward for exceeding sales quota of three years employed.5.Developed effective interpersonal skills through involvement in student organizations such asthe Student Council…II.Fill in the blanks with your information and improve your own resume. (Omitted)III.Write a resume according the following information.1. Wang MinClass 97081Computer Science and Engineering CollegeSoutheast UniversityNanjin, Jiangsu, 210002(025) 3847-9238EDUCA TIONSoutheast University Nanjin, JiangsuBachelor of Science in Computer 1997-2001·GPA: 90/100·V ice President of the Southeast University Student Council responsible for academic research·Active member of the University Society of Electronics·Director of the University Association of Computer Science·Winner of the University Scholarship in every academic year·Winner of the Panda Prize for Excellent Students in 1998·MCSE Certificate in 1999·Author or tow research papers on the programming in the Southeast University JournalExperienceZHONGJI DEVELOPMENT COMPANY Nanjin, JiangsuIntern Engineer 1/2001 – Present·Install hardware and software for customers·Wrote programs in the Traffic Computerization Project of Nanjin·Received the Internship A ward from the Southeast UniversityJINDIAN COMPANY Nanjin, JiangsuPart-time Salesperson and Engineer Summer, 1998·Sold computers·Repaired computersENGLISH PROFICIENCY·Scored 630 on TOEFL in January 1999·Good at English listening, speaking, reading, and writing·Excellent technical communication skills in EnglishREFERENCESProf. Y ang Huan, Computer Science and Engineering College, Southeast University, Nanjin, Jiangsu 210042 (025) 8736-2673President Kong Lin, Zhongji Development Company, 12 South Section, Ring Road One, Nanjin, Jiangsu, 210005 (025) 3364-2564Mr. Han Fei, CEO, Jindian Company, 73 People’s Road, Nanjin, Jiangsu 210013 (025) 5574-7364Wang MinUnit Four CertificateI. Decide whether the following sentences are suitable or not in a recommendation letter. If not, try to rewrite it.1.He put all his efforts and time into reading books.2.He often comes to me to discuss any questions he meets in his study.3.I think it is my real pleasure to recommend Mr. Smith to you, who, in my opinion, a very ableyoung man with a strong sense of responsibility and great enthusiasm for helping others.4.I know Mr. Li personally from lectures and exercises in Mathematics.5.He takes actively part in Student Union activity.II. T ranslate the following certificate letters from Chinese into English according to the given information.1. CERTIFICA TETo Whom It May Concern:This is to certify that the bearer, Mr. Wang Yingjing is an acquaintance of mine, a man whom I know to be thoroughly trustworthy.General Manager of C. T. U. Co.2. CERTIFICA TEThis is to certify that Mr. Cai Minghuihas passed the Business English Test (Intermediate Level).Shanghai Business English Test CenterIssuing Date: September, 20023. CERTIFICA TEThis is to certify that Miss Song Weijia has been awarded the title ofModel Studentin the Social Work of College Students sponsored by the Jiangsu Institute of Foreign Trade. December 2004 JIFT Y outh League Committee4. TRAINING CERTIFICA TEOF INTERMEDIA TE COMPUTERThis is to certify that Tang Fanghui, female, aged 27, has completed the four-month training in intermediate computer at the Suzhou Y i Jin College of Continuing Education and passed the qualifying examination.STAMPSuzhou Y i Jin Collegeof Continuing EducationDate: May 20, 20035. Gentlemen:I beg to certify that Mr. David Brown has been a salesman in this firm for four years and has shown diligence and ability in the discharge of his duties. He has gained the esteem of his colleagues and superiors alike.V ery truly,ⅩⅩⅩUnit Five Meeting MinutesI. Look at the minutes below and change it into a verbatim.Suggested rewritten versionII. Draft meeting minutes according to the hints given. Suggested version:Unit Six Notice &AnnouncementI.Judge the subject of each notice1. Broadcast notice2. Birth notice3.Engagement notice4. Obituary5. Business noticeII. Draft notices according to the given information1.2.3．4．5.Unit Seven Itineraries & AgendasI.Discuss the following questions(Omitted)II.Draft an itinerary according to the given information1.Post-Conference Tour: Beijing-Nanjing-Wuxi-Suzhou-Shanghai(May 23-May 29, 2010)May 23 — Fly to Nanjing.May 24—Sightseeing in Nanjing: Dr. Sun Y at-Sen Mausoleum, Zhonghuamen, and the Qinhuai River Scenery.May 25 —T ake train to Wuxi.Sightseeing in Wuxi: Cruise on the Taihu Lake and Jichang Garden.May 26 — Take train to Suzhou.Sightseeing in Suzhou: Zhuo Zheng Y uan, Huqiu, and Hanshan (Old Hill)Temple.May 27 — Take train to Shanghai.May 28 — Sightseeing in Shanghai: Jade Buddha Temple, Y uyuan Garden, Shanghai Museum, Children's Palace, and the Bund.May 29 — After breakfast at the hotel, the tour will terminate.2．Security CouncilMeeting AgendaUnit Eight E-mail I.Discuss the following questions（Omitted）II.Write E-mails according to the given information 1.Unit Nine NotesI. Suggested Subjects1) Request for Repairing Something2) Note for saying Good-bye3）Asking for Sick LeaveII. Suggested V ersion1.Unit T en Business Letters1. Establishing Business RelationsI. T ranslate the following phrases from Chinese to English, or from English to Chinese.1. 国有 6. specialize in…2. 独家代理7. on the basis of quality and mutual benefits3. 稳定的货源8. specific enquiry4. 在……行业中9. wholesalers and retailers5. 试订货10. financial standingII. Write a letter to a foreign company for establishing business relations covering the following contents:Dear Sir,In the latest issue of the China Foreign Trade, we saw the name of your company listed as being interested in making certain purchases in China.We take this oppourtunity to place our name before you as being a buying, shipping and selling agent. If you do not have anyone here to look after your interested in that capacity, we should be glad if you give us your kind consideration.We inform you that we have been engaged in this business for the past 10 years. We, therefore, feel that because of our experience, we are well qualified to take care of your interests at this end. Further, as for references, we can give you the names of some concerns in your country and also our bankers are Bank of China.Looking forward to hearing from you!2. Making InquiriesⅠ. T ranslate the following sentences from Chinese to English or English to Chinese.1.Specializing in the export of Chinese Cotton Piece Goods, we express our desire to tradewith you in this line.2.Being closely connected with reliable wholesalers here, we shall be able to do considerableimport business with you.3.Please furnish us with your own sample of rayon handkerchiefs closest in designs andquality to those we enclose here.4.我们对你方的羊毛地毯很感兴趣，请将最新的CFR 报价和支付方式告知我方，并说明最快的交货日期。
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Unit 21．(1) c (2) d (3) b (4) b (5) b(6) b (7) d (8) c (9) b (10)b2．(1) regards, say (2) specialized, with(3) with, by (4) If, interesting, enquiry(5) available (6)popularity(7) finances, to (8)compliance3．(1) We are one of the leading importers dealing in electronic products in the area, andtake this opportunity to approach you in the hope of establishing business relations.(2) We have been engaged in handling importing and exporting of machinery and equipment for many years, and our products have enjoyed great popularity in many countries.(3) We owe your name and address to the Commercial Counselor’s office of our Embassy in Beijing.(4) We are given to understand that you are a manufacturer of daily chemicals. One of our clients is in the market for cosmetics from your country. We will appreciate it highly if you airmail the catalogue and price list of the goods available at present. (5) For our credit standing please refer to the Bank of China, Shanghai Branch.Unit 31．(1) b (2) b (3) b (4) b (5) a(6) d (7) d (8) c (9) b (10)a2．(1) Please quote us your best price CIF Shanghai, inclusive of our 3% commission.(2) Should your price be found competitive, we intend to place with an order you for 300,000 yards of Cotton Cloth.(3) One of our customers is now interested in the Qingdao Haier Refrigerator made in your country. Please offer CIF London for 400 sets to be delivered in April.(4) To enable you to have a better understanding of our products, we are sending you by air 2 sample books.(5) In reply to your enquiry dated April 28, we are now sending you our latest price list for your reference.3．Dear Sirs,We learn from a friend in Shenzhen that you are exporting light industrial products, especially electric appliances. There is a steady demand here for the above-mentioncommodities of high quality at moderate prices.Will you please send us a copy of your catalogue, with details of your prices and terms of payment. We should find it most helpful if you could also supply samples of these goods.Faithfully yours,4．Dear Sirs,Re: Electric SawWe are in the market for electric saws. Please send us your latest catalogue and details of your specifications, informing us of your price CIF Xi’an, please also state your earliest possible delivery date, your terms of payment, and discount for regular purchase. If your prices prove reasonable and satisfactory ,we shall soon place a large order with you.Faithfully yours5．Dear Sirs,We welcome you for your enquiry of Oct. 10 and thank you for your interest in our products. We are enclosing some copies of our illustrated catalogue and a price list giving the details you ask for. Also under separate cover, we are sending you some samples.Please note that payment should be made by irrevocable L/C payable at sight against presentation of shipping documents. We allow a proper discount in view of this first business between us.We await your acceptance by fax.Faithfully yours,Unit 41．(1) on, to (2) to, of, to (3) until(4) to, of (5) to, for (6) by, in, in, for(7) from, within (8) in (9) of, on(10) for, of, on, of (11) offer, at, on, for (12) of, at, per, on(13) to, reply, reaching, at (14) by, for, in, of, at (15) for, offer/give, of2．(1) We are studying the offer and hope that it will keep open till the end of the month.(2) We believe that you will place a large order with us owing to the high quality and reasonable price of our products.(3) We will allow you 10% discount if you purchase 5000 dozen or more.(4) As to terms of payment, we often require a confirmed, irrevocable letter of credit payable by draft at sight.(5) You are cordially invited to take advantage of this attractive offer. We are anticipating a large order from the United States, and that will cause a sharp rise in price.(6) We will send you an offer with shipment available in the early May if your order reaches us before March, 10.(7) Because there is a brisk demand for the goods, the offer will be open only for 5 days.(8) We are sending you an offer, subject to your reply here by 5 p.m. our time, Tuesday, July 7.3．Dear Sirs,In reply to your letter of May 5, we are sending you an offer, subject to your reply here by 5 p.m. our time, Thursday, July 27, as follows:Commodity: Boots for ladiesSpecifications: more than 20 assortments with new designs of brown or red colors (detailed in catalogue)Quality: the leader used is of superior qualityPrice: CIF Tianjin US $ 95 to 300.00 according to various designsPayment: Confirmed, irrevocable letter of credit payable by draft at sight to be opened 30 days before the time of shipmentPacking: at the buyer’s optionShipment: September4．(略)Unit 51．(1) on, fulfill/execute, with, to, without(2) to, with, on(3) of, from, for, on, terms(4) with, in, in, to, on, of(5) in, for, of2．(1) c (2) a (3) c (4) a (5) c(6) c (7) c (8) d (9) b (10)a3．(1) We shall place a trial order with you for 500 sets provided you will give us a 5%commission.(2) We are working on your Order No. 678 at present and please believe that we will effect the shipment within your stipulated time(3) Owing to heavy commitments, many orders haven’t been made, we can only accept orders for(4) Our stock is exhausted and we are not in a position to accept fresh orders. However, we will contract you by cable as soon as new suppliers are available.(5) Shipment should be made during August to October in three lots, with 100 tons each.四、Dear Sirs,We are pleased by your prompt reply to our inquiry of July 10, 2005 and now wish to order from you as our Order No.987 enclosed.Yours faithfully,六、Dear Sirs,We are pleased to have received your Order by fax dated March 3 for 500 sets of cashmere knitting machinery. Thanks.We have immediately contacted the manufacturers. But they refused our request because the machine sells well and there is a great shortage of raw materials and still a large number of orders. After our repeated negotiations, they finally promised to accept the order and to make delivery of 100 sets each month, beginning from next January .We are aware that you are in urgent need of the products, but uncertain whether you will agree on the above delivery date. We are making contact with manufacturers elsewhere andwill let you know as soon as there is any favorable news.Meanwhile, we are enclosing our catalogue covering all the articles available at present and price list for your reference. If you are interested in any of the items, please inform us. Wewill surely give prompt attention to your requirement.Yours faithfully,Unit 71、（1）凡根据本信用证的条件开出并提示的汇票，本行保证对出票人、背书人及善意持有人履行付款义务。