《酒店服务英语》课程单元教学设计第3章project 4Beverage Service

《酒店服务英语》课程单元教学设计
一、基本信息(basic information)
1. 本次课项目：Project 4 Beverage Service
2.核心能力目标：
Make students be able to introduce and recommend different drinks to guests.
Make students be able to communicate with guests in the bar.
Make students be able to serve drinks to guests.
3. 知识目标：
Make students’ master some words and phrases related to various drinks.
Make students master some useful patterns of introducing and recommending drinks. Make students learn the usual ways of payments
4. 情感目标：
Help student to be more confident and positive in study and work.
5. 素质目标:
Train students’ ability of communication and cooperation.
Make students more qualified and professional in their field through learning and practice.
6. 能力训练任务（Capability training task）：
Introducing drinks to guests in the bar
Help guests to check out.
7.教学场地：Training room
8．物品准备：Related teaching staff and PPT
9. 授课说明（teaching introduction）：This course aims to improve students’ practical abilities in receiving guests and offering related foods and drinks as well as helping guests to check out through imitating and practicing. Teacher plays a role of guiding and organizing the activities on class to train the professional operation ability of students. There are various teaching methods applied in the class to make this teaching process more effective.
二、能力训练设计（capability training design）
Step 1：Warming-up（3 minus）
让学生说出一些常见的流行的酒水名称。

目的：了解相关的饮料知识。

Step 2：Leading-in the project（2 minus）
教师布置本节课任务：（为客人提供酒水服务）
情境：向客人推荐餐厅的酒水。

Step 3: Practice --Students’trying to work out a dialogue by themselves (8 minus)
学生以小组为单位展开活动，然后教师挑出两名同学当调酒师和外宾进行对话，让其他同学仔细听发现问题和不足。

目的：通过学生的试做过程让其联系实际工作经验，丰富英语表达能力，体现了建构主义学习观。

Step 4：Teachers’ demonstrating and explaining（10 minus）
1.引导学生讨论归纳为客人进行酒水服务的程序。

2.教师模拟接服务员向客人介绍酒水的全过程。

3.学生认真听、认真观察。

4.讲解关键句子，使学生掌握多种表达方式。

点酒——Here is the wine list.
What do you want to drink?
When would you like the wine to be served, with the main
dish or with the first course?
品酒———Would you please taste the wine?
介绍——We have a good selection of…
I would like to recommend… you.
It’s a mixture o f real Chinese ingredients
Step 5：Students’ mocking practice in groups with the teachers’ guide（5minus）目的：体会角色，进一步巩固酒水服务的程序，训练张口能力和应变能力。

任务一：练习掌握关键句子
学生两人一组，互换角色进行会话练习，掌握关键句子。

任务二：程序训练
利用真实场景，分角色与外宾模拟对话，
教师巡回点拨、指导；教师根据发现的问题集中讲解，学生再对话练习。

Step 6：Class demonstration and feedback control（10 minus）
目的：学生体验成果，进一步发现问题，明确努力方向。

分别请几位学生到餐桌前，外教扮演客人模拟点酒水，学生向其特色酒水；师生共同观察；
师生共同点评，指出存在问题，尤其是表情、眼神、动作等具体细节
语表达方式，力争使学生会用规范的服务，并注意语气的运用，进一明确目标。

Homework（5 minus）
同学课后继续练习办理离店手续的对话，熟练掌握点餐服务程序和关键语句。

自行补充关于餐厅用餐服务的其它相关内容，如（结账、离店、道别等）。