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商务英语课程课件Unit 12 Complaints Adjustments-PPT课件

商务英语课程课件Unit 12 Complaints  Adjustments-PPT课件
If a claim has to be made by the buyer, the matter should be investigated in detail and these details should be laid before the party charged. We must handle claims with the principle of "on the first grounds, to our advantage and with restraint" and settle them amicably to the satisfaction of all parties concerned.
1.Read the following tips for making complaints.
Tips for Complaints
1) Complain as soon as possible. 2) Find out about your legal rights. Are there any laws or regulations that can help you? 3) Pay attention to all printed information you have about the case, such as ads, brochure,
documents — and use them to ask for what you want. 6) Be polite. You'll get better, and maybe quicker, results if you explain the problem and ask
for a resolution without resorting to anger or threats. 7) Be prepared to negotiate realistically. 8) Keep good records. Note the names of people you talk to, as well as the dates, times and

英语基础模块下册unit 12《dedicated people》ppt课件(1)

英语基础模块下册unit 12《dedicated people》ppt课件(1)

How old are you? I’m seven years old.
How old are you? I’m five years old.
How old are you? I’m six years old.
How old are you? I’m four years old.
How old are you? I’m three years old.
南丁格尔拿出自己的3万英镑为医院添置药物和 医疗设备并重新组织医院,改善伤员的生活环境 和营养条件,整顿手术室、食堂和化验室,很快 改变了战地医院的面貌,只能收容1700名伤员的 战地医院经她安排竟收到3000~4000名伤员。
她建立了护士巡视制度,每天夜晚她总是提着风灯 巡视病房,每天往往工作20 多个小时。夜幕降临时 ,她提着一盏小小的油灯,沿着崎岖的小路,在4 英里之遥的营区里,逐床查看伤病员。士兵们亲切 地称她为“提灯女士”、“克里米亚的天使”。
奖章持有者的姓名和颁奖日期,由红白相间的 绶带将奖章与中央饰有红十字的荣誉牌连接在 一起。同奖章一道颁发的还有一张羊皮纸印制 的证书。
What’s your number
012345
zero
one
two
three
four
five
–Good morning , class !
With loyalty will I endeavor to aid the physician in his work, and devote myself to the welfare of those committed to my care.
—— The Florence Nightingale Pledge

unit12 课件

unit12 课件

What are they doing now ?
He is listening to music in class .
Jim
Peter Jim is looking at his watch . He is late for school . Nick
Selina
They’re fighting .
He is running in the hallway .
• What are the rules? • We can’t run in the hallways.
• What are the rules? • We can’t eat in the classrooms.
• What are the rules? • We can’t listen to music in the classrooms.
Summary 1:通过这节课的学习大家都有哪些收获和疑问?如 :通过这节课的学习大家都有哪些收获和疑问? 单词、短语、句型、语法等? 单词、短语、句型、语法等? 2.In this class we’ve mainly learned to talk about school rules. As students, we must obey school ru les. Homework: : Write down the rules in activity 1a without lookin g at books.
Section A


知识目标
这一单元主要话题是“ 谈论规则” 这一单元主要话题是“Talk about rules谈论规则”, 谈论规则 其中主要涉及内容如下: 其中主要涉及内容如下:
A、Vocabulary词汇: 、 词汇: 词汇 rule、classroom、hallway、fight、have to等。 、 、 、 、 等 B、Phrases短语: arrive/be late for、practice doing sth 短语: for、 、Phrases短语 C、Target Language日常交际用语: 日常交际用语: 、 日常交际用语 Don’t eat in class! ! Can we wear hats?No,we can’t. ? , We don’t have to wear a school uniform等。 等 D、Structures语法结构: 语法结构: 、 语法结构 ①祈使句 ; 情态动词Can与have to的用法。 的用法。 ② 情态动词 与 的用法

Unit 12 The Spring Festival课件

Unit 12 The Spring Festival课件

During the Spring Festival we usually ________________ _w_e_a_r__n_e_w__cl_o_t_h_e_s,_g_e_t__re_d__p_a_c_k_e_t_s _fr_o_m__p__a_re_n_t_s_a_n__d_____ _r_e_la_t_i_v_es_._W__e_a_l_w_a_y_s__h_a_v_e_a__fa_m__i_ly__re_u_n__io_n__d_in_n__er_.______ _________________________________________________
团聚
enjoy
喜爱;享受
packet
小包
firecracker
爆竹;鞭炮
lion dance
舞狮
great
巨大的;强烈的
fun
乐趣
Let’s Listen and Say
The Spring Festival is an important festival in China. People go home to join their families. Mrs Zhang is very busy. She’s cooking for her family and relatives. All of her relatives meet at her house for dinner on the eve of the Spring Festival. They have a big and delicious meal together. This is the reunion dinner.
F
4. children get red packets.

人教版九年级英语课件:Unit12(共49张PPT)

人教版九年级英语课件:Unit12(共49张PPT)
down from the top of the building. (7)I _h_e_a_rd__a_b_o_u_t the missing Malaysia flight MH370 a few
2. As I was waiting in line with other office workers, I
heard a loud sound. 当我正在和其他办公室职员排队时,我听到了一声巨响。 as意为“当……的时候”,as可表示主句和从句的动作 同时发生或同时持续,引导时间状语从句。 如:As years go by, China is getting richer and stronger. 随着时间一年一年地过去,中国变得越来越富强了。
A. begins B. begin C. beginning D. have begun ( C)(2)I ____ do my homework when my father came in.
A. am going to B. was going C. was about to D. am about to
课堂同步
一、阅读课本第90页2d,回答问题。 1. Why was Kevin late for class? _B__e_ca_u_s_e_h_i_s_a_l_a_rm__c_l_o_c_k_d_i_d_n_’t_g_o__o_ff_._________ 2. Did he eat breakfast? _N__o_, _h_e_d_i_d_n_’t_.____________________________ 二、阅读课本第90页2d,选择正确答案。 (C )1. What time did Kevin wake up?
课文导学

《Unit 12 What did you do last weekend?》公开课课件

《Unit 12 What did you do last weekend?》公开课课件

Listen and write the day, morning, afternoon or night below each picture.(1b)
night Sunday_____
Saturday _________ afternoon
Saturday ________ morning
Saturday _______ night
Listen and underline the words you hear.(2a)
B I visited my (aunt/grandma). 1. ___ 2. ___ B I did my (homework/sports). C I studied for the (English/math) 3. ___ test. J I went to a (farm/beach). 4. ___ 5. ___ J I fed some (sheep/cows) Listen again. Write C for Carol, J for Jack or B for Becky next to the statements in 2a. (2b)
played soccer
What did you do last weekend?
go to the beach went cleaned the room
surfed the Internet
What does she often do on weekends?
do some reading
Pair work
Student A asks questions with who, what or where and Student B answers. Then change roles. Becky did.

人教版九年级英语全册Unit 12 Life is full of unexpected全单元课件

人教版九年级英语全册Unit 12 Life is full of unexpected全单元课件
2. 到六点钟为止他们已经工作八小时了。 By six o’clock they _h_a_d__w_o_r_k_e_d____(work) for eight hours.
用法:
2. 过去完成时词可以表示过去某一时 刻之前发生的动作或呈现的状态,这 一动作一直持续 或将继续下去。
1. 到了六点钟为止,他们已经工作了八小时了。
1. 她到家之前她的孩子已经睡着了。 When she got home her children, _h_a_d__s_le_p_t____(sleep). 2. 在他们到达之前电影已经开始了。 Before they arrived here, the film ___h_a_d____ already ___s_ta_r_t_e_d___ (start). 3. 到昨晚上,他已写完那封信。 By yesterday evening he _h_a_d__w_r_i_t_te_n_ (write) that letter.
3.到上个月中旬我们在北京住了有五年时间了。
By the middle of last month we ____h_a_d__l_iv_e_d___(live) in Beijing for five years.
The Past Perfect Tense 过去完成时
常用于: (1)含介词by到…为止, before 等时间短语的句中.
2a Listen to Mary continue her story. Number the pictures [1-4] in the correct order.
3
1
4 2
2b Fill in the blanks with the correct

人教版九年级英语全一册第十二单元Unit12 Section A (3a-3c)教学PPT课件

人教版九年级英语全一册第十二单元Unit12 Section A (3a-3c)教学PPT课件

新课讲解
Before I could join the others outside to see what was going on, the first plane had already hit my office building. We stared ❻ in disbelief at the black smoke rising above the burning building. I felt lucky to be alive❼.
Useful expressions: feel like,call in,be worried about,for no reason,prime minister,take one’s position
Sentences: ① A long time ago, in a rich and beautiful country, there lived an
新课讲解
辨析stare与look
单词
辨析
v.“凝视,盯着”,指由于好奇、惊讶、赞叹等
stare 原因而瞪大眼睛长时间地、直接地注视,有时
含有粗鲁无礼的意思。
v.“看”,指集中注意力地看,是有意的,强调“ look 看”的动作。通常和介词at连用。单独使用时,
用来引起对方的注意。
新课讲解
eg: I told my son to stop staring at that fat woman; it wasn’t polite. 我告诉儿子不要再盯着那个胖女人看,那样不礼貌。 Look at the map, and you can find where Shanghai is. 看这张地图,你就能够找到上海在哪儿。 Look! There is a white car over there. 看!那边有一辆白色的汽车。
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