quality improvement tools
专业术语
五金：抛光品外观不良现象气泡：由于产品内部存在气体面造成表面降起之现象碰伤：工件表面因碰撞面产生的凹状痕迹划伤：工件表面被尖锐物体划出的线状痕迹擦伤：工件表面被较粗糙物体擦拭而显现出细微线状痕迹砂眼：压铸或铸造品表面不可抛除的较大凹洞水纹：金属液流迅速冷却或产生涡流面导致金属填充不足，引发致密度够变形：受外力作用导致产品失去原有形状缩水：由于产品在冷却过程中，中心收缩时造成的凹陷砂印：抛光后或电镀后留下未抛掉之打砂痕迹缺料：产品表面或边缘与正常产品相比有缺损现象过度抛光：指抛光时用力过大或打砂过多而导致产品失去原有形状或把原来致密层打掉露出产品内层缺陷氧化：产品表面受潮或其它因素导致表面腐蚀或发黑吐酸现象裂纹：因锻造或压铸原因造成产品有较深裂痕，抛光不能处理麻轮印：用粗糙麻轮抛光导产品有殘留麻轮打麻之严重痕迹烧焦：因局部抛光停滞时间过长，同时用腊量不够导致产品表面温度过高而变形发黑抛光流痕：抛光时(特别是较大平面)因用腊量少或腊型号不对，抛光时用力过大，产品表面发热导致产品表面有液体流动状痕迹.电镀品不良现象起泡：镀层与基层这间附着性不良，而造成的镀层降起现象剥离：镀层与底层或基材之间剥落起皮之现象烧焦：镀层表面发白，目视表面粗糙发黄：镀层表面露出黄色镍层发白：镀件表面有白色雾状痕迹碰伤：工件表面因碰撞面产生的凹状痕迹划伤：工件表面被尖锐物体划出的线状痕迹擦伤：工件表面被较粗糙物体擦拭而显现出细微线状痕迹砂眼：机加、铸造、焊接、压铸件抛光后，表面留有较大这凹坑针孔：机加、抛光或电镀后看到的部件表面上的小孔，它是由材质不良焊接不良而引起的缺陷麻点：镀件表面细微小点带有群体现象杂质：镀件表面较明显凸状附着物，手感粗糙露底材：镀件表面未镀上铬、镍之现象毛坯件外观不良现象殘留飞边：产品在去飞边后乘余的毛边多肉少肉：铸件局部壁厚尺寸偏大或多出一块称为多肉，产品在成型过程中出现填充不完整的部位，称为少肉又称缺料冷隔：充型中金属相遇处未互相融合而留下的缝隙，有隔层裂皮现象裂纹：是由于收缩或铸件顶出不平衡时造成产品开裂，或有裂迹呈现流痕：又称水纹，铸件表面上有纹络或金属流动痕迹起泡：铸件表面皮下气孔鼓起所形成的泡状缺陷气孔：产品在成型时模具内气体没排出所致，形状呈圆孔或不规则孔错型：由于模具或型芯错位引起产品形状的改变，常有水平、垂直基准线偏移不良现象变形：由于铸件本身变形而造成铸件形状不良碰伤：工件表面因碰撞面产生的凹状痕迹杂质：毛坯件含铁量或其它有害成分偏高，抛光后又凸起现象塑料:橡胶件外观常见缺陷：点(含杂质)：具有点的形状，测量时以其最大直径为其尺寸毛边：在塑料零件的边缘或结合线处线性凸起(通常为成型不良所致)银丝：在成型中形成的气体使塑料零件表面退色(通常为白色)。
外贸业务中常用的术语
外贸业务中常用的术语中国是出口大国，从事贸易工作的人才比例也是非常大的。
因此，相关的专业术语很多，英语词汇就更不用说了。
下面是的外贸业务中常用的术语，希望对您有所帮助!Time to volume 及时大量生产Time to money 及时大量交货FOUR CONTROL YSTEM 四大管制系统Engineering control system 工程管制系统Quality control system质量管理系统Manufacturing control system生产管制系统Management control system经营管制系统Classification(sorting, organization)-seiriRegulation整顿(arrangement, tidiness)-seitonCleanliness清扫(sweeping, purity)-seisoConservation清洁(cleaning, cleanliness)-seiktsuCulture教养(discipline)-shitsukeSave 节约Safety安全QC quality control 品质管理人员FQC final quality control 终点质量管理人员IC in process quality control 制程中的质量管理人员OQC output quality control 最终出货质量管理人员IQC ining quality control 进料质量管理人员TQC total quality control 全面质量管理POC passage quality control 段检人员QA quality assurance 质量保证人员OQA output quality assurance 出货质量保证人员QE quality engineering 质量工程人员FAI first article inspection 新品首件检查FAA first article assurance 首件确认CP capability index 能力指数CPK capability process index 模具制程能力参数SSQA standardized supplier quality audit 合格供货商质量评估FMEA failure model effectiveness analysis 失效模式分析 AQL Aeptable Quality Level 运作类允收质量水平S/S Sample size 抽样检验样本大小ACC Aept 允收REE Reject 拒收CR Critical 极严重的MAJ Major 主要的MIN Minor 轻微的Q/R/S Quality/Reliability/Service 质量/可靠度/服务P/N Part Number 料号L/N Lot Number 批号AOD Aept On Deviation 特采UAI Use As It 特采FPIR First Piece Inspection Report 首件检查报告PPM Percent Per Million 百万分之一SPC Statistical Process Control 统计制程管制SQC Statistical Quality Control 统计质量管理GRR Gauge Reproductiveness & Repeatability 量具之再制性及重测性判断量可靠与否DIM Dimension 尺寸DIA Diameter 直径N Number 样品数QIT Quality Improvement Team 质量改善小组ZD Zero Defect 零缺点QI Quality Improvement 质量改善QP Quality Policy 目标方针TQM Total Quality Management 全面质量管理RMA Return Material Audit 退料认可7QCTools 7 Quality Control Tools 品管七大手法E Engineering Change Notice 工程变更通知(供货商)ECO Engineering Change Order 工程改动要求(客户)P Process Change Notice 工序改动通知PMP Product Management Plan 生产管制计划SIP Standard Inspection Procedure 制程检验标准程序SOP Standard Operation Procedure 制造作业规范IS Inspection Specification 成品检验规范BOM Bill Of Material 物料清单PS Package Specification 包装规范SPEC Specification 规格DWG Drawing 图面ES Engineering Standard 工程标准CGOO China General PCE龙华厂文件IWS International Workman Standard 工艺标准ISO International Standard Organization 国际标准化组织 GS General Specification 一般规格PMC Production & Material Control 生产和物料控制PCC Product control center 生产管制中心PPC Production Plan Control 生产计划控制MC Material Control 物料控制DC Document Center 资料中心QE Quality Engineering 质量工程(部)QA Quality Assurance 质量保证(处)QC Quality Control 质量管理(课)PD Product Department 生产部LAB Laboratory 实验室IE Industrial Engineering 工业工程 R&D Research & Design 设计开发部内容仅供参考。
品质管理名词(中英文对照)
常用的品质管理名词（中英文对照）TQC：total quality control-全面质量控制-现在一般是TQM（management）全面质量管理FAC：Final Quality Control-终品质量控制OQC：Outgoing Quality Control-出货品质检验PE ：指制程工程师IE ：指文件工程师QE：品质工程师（Quality Engineer）MSA: Measurement System Analysis 量测系统分析LCL: Lower Control limit 管制下限Control plan 管制计划LSL: Lower Size Limit 规格下限Correction 纠正Cost down 降低成本CS: customer Sevice 客户中心Data 数据Data Collection 数据收集Do执行DOE: Design of Experiments 实验设计Environmental 环境Equipment 设备FQC: Final Quality control 最终品质控制FMEA: Failure Mode and Effect analysis 失效模式与效果分析Gauge system 量测系统Grade 等级Improvement 改善Inspection 检验ISO: International Organization for Standardization 国际标准组织Rework 返工LQC: Line Quality Control 生产线品质控制Parameter 参数Quality 质量Materials 物料Occurrence 发生率Procedure 流程Operation Instruction 作业指导书Product 产品Production 生产Program 方案Projects 项目Quality manual 品质手册Quality policy 品质政策Record 记录Reject 拒收Repair 返修Repeatability 再现性Requirement 要求Residual 误差Responsibilities 职责Review 评审Rolled yield 直通率sample 抽样,样本Scrap 报废Specification 规格Traceability 追溯SOP: Standard Operation Procedure 标准作业书QC :quality control 品质管理人员SPC: Statistical Process Control 统计制程管制SQA: Source(Supplier) Quality Assurance 供应商品质保证TQC: Total Quality Control 全面品质控制TQM: Total Quality Management 全面品质管理UCL: Upper Control Limit 管制上限USL: Upper Size Limit 规格上限Validation 确认Verification 验证Variable 计量值Version 版本Core value （核心价值）QCC Quality Control Circle 品质圈/QC小组FAA :first article assurance 首件确认PDCA Plan Do Check Action 计划执行检查总结FQC :final quality control 终点品质管制人员IPQC: in process quality control 制程中的品质管制人员OQC :output quality control 最终出货品质管制人员IQC :incoming quality control 进料品质管制人员TQC: total quality control 全面质量管理POC: passage quality control 段检人员QA: quality assurance 质量保证人员CP :capability index 能力指数OQA: output quality assurance 出货质量保证人员QE :quality engineering 品质工程人员FAI :first article inspection 新品首件检查SSQA: standardized supplier quality audit 合格供应商品质评估FMEA: failure model effectiveness analysis 失效模式分析AQL Acceptable Quality Level 运作类允收品质水准S/S: Sample size 抽样检验样本大小ACC Accept 允收MIN Minor 轻微的CR Critical 极严重的MAJ Major 主要的ZD :Zero Defect 零缺点Q/R/S: Quality/Reliability/Service 品质/可靠度/服务QP :Quality Policy 目标方针P/N: Part Number 料号L/N: Lot Number 批号SWR:特殊作业要求 PPM：百万分之一AOD :Accept On Deviation 特采UAI: Use As It 特采SQC :Statistical Quality Control 统计品质管制FPIR: First Piece Inspection Report 首件检查报告PPM: Percent Per Million 百万分之一SPC: Statistical Process Control 统计制程管制GRR :Gauge Reproducibility & Repeatability 量具之再制性及重测性判断量可靠与否DIM; Dimension尺寸DIA: Diameter直径ECN: Engineering Change Notice 工程变更通知(供应商) QIT: Quality Improvement Team 品质改善小组QI: Quality Improvement 品质改善TQM :Total Quality Management 全面品质管理RMA: Return Material Audit 退料认可7QCTools: 7 Quality Control Tools 品管七大手法通用之件类ECO: Engineering Change Order 工程改动要求(客户) PCN :Process Change Notice 工序改动通知PMP: Product Management Plan 生产管制计划PCC ：Product control center 生产管制中心SIP: Standard Inspection Procedure 制程检验标准程序SOP: Standard Operation Procedure 制造作业规范IS: Inspection Specification 成品检验规范BOM Bill Of Material 物料清单PS Package Specification 包装规范SPEC :Specification 规格DWG: Drawing 图面系统文件类ES :Engineering Standard 工程标准IWS: International Workman Standard 工艺标准ISO: International Standardization Organization 国际标准化组织GS: General Specification 一般规格部类PD：Product Department 生产部PMC：Production & Material Control 生产和物料控制MC ：Material Control 物料控制PPC：Production Plan Control 生产计划控制DCC ：Document Control Center 资料控制中心QE：Quality Engineering 品质工程(部) R&D ： Research & Design 设计开发部QC：Quality Control 品质管制(课)QA：Quality Assurance 品质保证处LAB ：Laboratory 实验室IE：Industrial Engineering 工业工程ZD:零缺点 FIFO：先进先出 NG:不良，不合格 MIR:提案改善。
Lab management
Methods:
Quality improvement occurs when problems are eliminated permanently. Problems arise primarily form imperfect processes, not from imperfect individuals. Thus quality problems are primarily management problem because only management has the power to change work processes.
Control of pre-analytical variables:cont.
• • • • • Transcription errors Patient preparation Specimen collection Specimen transport specimen separation and aliquoting
Outlines that should be included in such document include: •Procedure name •Clinical significance •Principle of method •Specimen •Reagents & equipment •Procedure •Reference values •Comments •References
To solve a problem you need:
1- Careful definition of the problem. 2- Establishment of baseline measure of process performance. 3- Identification of root causes of the problem
制造业中常用的英文缩写(QC等)
制造业中常用的英文缩写品质人员名称类QC quality control 品质管理人员FQC final quality control 终点质量管理人员IPQC in process quality control 制程中的质量管理人员OQC output quality control 最终出货质量管理人员TQC total quality control 全面质量管理POC passage quality control 段检人员QA quality assurance 质量保证人员OQA output quality assurance 出货质量保证人员QE quality engineering 品质工程人员品质保证类FAI first article inspection 新品首件检查FAA first article assurance 首件确认CP capability index 能力指数媵CPK capability process index 模具制程能力参数SSQA standardized supplier quality audit 合格供货商品质评估FMEA failure model effectiveness analysis 失效模式分析FQC运作类AQL Acceptable Quality Level 运作类允收品质水准S/S Sample size 抽样检验样本大小ACC Accept 允收REE Reject 拒收CR Critical 极严重的MAJ Major 主要的MIN Minor 轻微的Q/R/S Quality/Reliability/Service 品质/可靠度/服务P/N Part Number 料号藊L/N Lot Number 批号AOD Accept On Deviation 特采UAI Use As It 特采FPIR First Piece Inspection Report 首件检查报告PPM Percent Per Million 百万分之一制程统计品管专类SPC Statistical Process Control 统计制程管制SQC Statistical Quality Control 统计质量管理GRR Gauge Reproductiveness & Repeatability 量具之再制性及重测性判断量可靠与否DIM Dimension 尺寸DIA Diameter 直径N Number 样品数其它品质术语类QIT Quality Improvement Team 品质改善小组ZD Zero Defect 零缺点QI Quality Improvement 品质改善QP Quality Policy 目标方针TQM Total Quality Management 全面品质管理RMA Return Material Audit 退料认可7QCTools7 Quality Control Tools品管七大手法通用之件类ECN Engineering Change Notice 工程变更通知(供货商) ECO Engineering Change Order 工程改动要求(客户) PCN Process Change Notice 工序改动通知PMP Product Management Plan 生产管制计划SIP Standard Inspection Procedure 制程检验标准程序SOP Standard Operation Procedure 制造作业规范IS Inspection Specification 成品检验规范BOM Bill Of Material 物料清单PS Package Specification 包装规范SPEC Specification 规格DWG Drawing 图面系统文件类ES Engineering Standard 工程标准IWS International Workman Standard 工艺标准ISO International Standard Organization 国际标准化组织GS General Specification 一般规格部类PMC Production & Material Control 生产和物料控制PCC Product control center 生产管制中心PPC Production Plan Control 生产计划控制MC Material Control 物料控制DC Document Center 资料中心QE Quality Engineering 品质工程(部)QA Quality Assurance 品质保证(处)QC Quality Control 质量管理(课)PD Product Department 生产部LAB Laboratory 实验室IE Industrial Engineering 工业工程R&D Research & Design 设计开发部生产类PCs Pieces 个(根,块等)PRS Pairs 双(对等)CTN Carton 卡通箱PAL Pallet/skid 栈板PO Purchasing Order 采购订单MO Manufacture Order 生产单D/C Date Code 生产日期码ID/C Identification Code (供货商)识别码]SWR Special Work Request 特殊工作需求L/N Lot Number 批号P/N Part Number 料号OEM Original Equipment Manufacture 原设备制造PC Personal Computer 个人计算机CPU Central Processing Unit 中央处理器A.S.A.P As Soon As Possible 尽可能快的E-MAIL Electrical-Mail 电子邮件N/A Not Applicable 不适用QTY Quantity 数量I/O input/output 输入/输出NG Not Good 不行,不合格C=0Critical=0极严重不允许APP Approve 核准,认可,承认CHK Check 确认ASS''Y Assembly 装配,组装T/P True Position 真位度5WIHWhen, Where, Who, What, Why, How to6MMan, Machine, Material, Method, Measurement, Message4MTHMan, Material, Money, Method, Time, How 人力,物力,财务,技术,时间(资源)SQA Strategy Quality Assurance 策略品质保证DQA Design Quality Assurance 设计品质保证MQA Manufacture Quality Assurance 制造品质保证SSQA Sales and service Quality Assurance 销售及服务品质保证LRR Lot Reject Rate 批退率DVD Digital Video DiskVCD Video Compact DiskLCD Liquid Crystal DisplayCAD Computer Aided DesignCAM Computer Aided ManufacturingCAE Computer Aided EngineeringPCB Printed Circuit Board 印刷电路板CAR Correction Action Report 改善报告NG Not Good 不良WDR Weekly Delivery Requirement 周出货要求PPM Percent Per Million 百万分之一TPM Total Production Maintenance 全面生产保养MRP Material Requirement Planning 物料需计划OS Operation System 操作系统TBA To Be Assured 待定,定缺D/C Drawing ChangeP/P Plans & ProcedureEMI Electrical-Music Industry 电子音乐工业RFI Read Frequency Input 读频输入MMC Maximum Material ConditionMMS Maximum Material Size XsLMC Least Material ConditionLMS Least Material Size UmLED lighting-emitting diode 发光二极管QBR Quarter Business RecordCIP Continuous improvement processFGI Forecasted Goal InventoryCNC Computerized numeral controllerB2C Business to customerB2B Business to businessAVL Approved vendor listPOP Procedure of packagingEOL End of lifeVDCS Vender defect correcting sheet PDCS Process defect correcting sheetGRN Goods receiving note A/R Accounting receivable A/P Accounting payable。
质量中长期改善计划
质量中长期改善计划英文回答：Mass and Long-Term Quality Improvement Plan.Introduction.The Mass and Long-Term Quality Improvement Plan (MLTQIP) is a comprehensive framework for improving the quality of healthcare while also reducing costs. The plan is based on the premise that quality and cost are not mutuallyexclusive goals. In fact, the MLTQIP posits that improving quality can actually lead to lower costs in the long term.Key Principles.The MLTQIP is based on five key principles:1. Patient-centered care: The plan emphasizes the importance of putting patients at the center of allhealthcare decisions. This means involving patients intheir own care, listening to their feedback, and addressing their needs.2. Quality improvement as a continuous process: The plan recognizes that quality improvement is not a one-time event. It is an ongoing process that requires constant attention and effort.3. Collaboration and teamwork: The plan emphasizes the importance of collaboration and teamwork among all stakeholders in the healthcare system. This includes patients, providers, payers, and policymakers.4. Data-driven decision-making: The plan highlights the importance of using data to inform quality improvement decisions. This data can be used to identify areas for improvement, track progress, and measure outcomes.5. Innovation and technology: The plan encourages the use of innovation and technology to improve quality and reduce costs. This includes the use of new medicaltechnologies, electronic health records, and telemedicine.Five Pillars.The MLTQIP is built on five pillars:1. Measurement and reporting: The plan requires the measurement and reporting of quality data. This data will be used to track progress and identify areas for improvement.2. Improvement initiatives: The plan provides funding for quality improvement initiatives. These initiatives may include process redesign, staff training, and the implementation of new technologies.3. Payment reform: The plan encourages the use of payment reform to incentivize quality improvement. This may include pay-for-performance programs and value-based purchasing.4. Regulatory reform: The plan calls for regulatoryreform to reduce barriers to quality improvement. This may include streamlining regulations and providing flexibility for innovative approaches to care delivery.5. Capacity building: The plan invests in capacity building to support quality improvement efforts. This may include training for providers and staff, the development of new quality improvement tools, and the creation of learning collaboratives.Benefits.The MLTQIP is expected to have several benefits, including:Improved patient outcomes.Reduced costs.Increased patient satisfaction.Greater provider satisfaction.A more efficient and effective healthcare system.Conclusion.The MLTQIP is a comprehensive framework for improving the quality of healthcare while also reducing costs. The plan is based on five key principles and five pillars. The plan is expected to have several benefits, including improved patient outcomes, reduced costs, increased patient satisfaction, greater provider satisfaction, and a more efficient and effective healthcare system.中文回答：质量中长期改善计划。
基本七-质量工具英文
Basics Seven - Quality Tools (English)IntroductionQuality tools play a crucial role in ensuring product or service quality and continuous improvement. These tools help organizations identify and analyze problems, make informed decisions, and implement effective solutions. In this document, we will discuss the seven basic quality tools commonly used in quality management and improvement processes.1. Check SheetA check sheet is a simple tool used for data collection and analysis. It is a form or a spreadsheet where information is systematically recorded. Check sheets help identify patterns, trends, or abnormalities in data, enabling organizations to take appropriate actions. For example, amanufacturing firm can use a check sheet to record defects in a specific product and analyze the root causes.2. Control ChartControl charts are statistical tools used to monitor and control processes over time. They provide a visual representation of process variation and help determine if a process is in control or out of control. Control charts are commonly used in manufacturing, healthcare, and other industries to track key process parameters and identify any deviations from the mean or established control limits.3. HistogramA histogram is a graphical representation of data distribution. It provides a visual summary of data and helps identify patterns or trends. Histograms are particularly useful in understanding the shape, central tendency, and variability of data. Organizations can use histograms toanalyze process performance, identify process improvement opportunities, and evaluate the effectiveness of implemented changes.4. Pareto ChartA Pareto chart is a bar chart that displays the frequency or occurrence of different categories or issues. It follows the 80/20 rule, which states that 80% of the problems are typically caused by 20% of the issues. By prioritizing the most significant factors, organizations can focus their efforts on addressing the most critical issues for improvement. Pareto charts are widely used in problem-solving and decision-making processes.5. Scatter DiagramA scatter diagram, also known as a scatter plot, is a graph used to explore the relationship between two variables. It helps visualize the correlation between variables and identify any patterns or trends. Scatter diagrams are commonly used in quality improvement projects,such as identifying potential causes and effects or analyzing the relationship between process inputs and outputs.6. FlowchartA flowchart is a visual representation of a process or workflow. It helps understand the sequence of steps, decision points, and interactions within a process. Flowcharts are valuable tools for documenting, analyzing, and improving processes. They enable organizations to identify bottlenecks, redundancies, and opportunities for streamlining or optimizing workflows.7. Cause-and-Effect DiagramA cause-and-effect diagram, also called a fishbone diagram or Ishikawa diagram, is a tool used to identify potential causes of a problem or issue. It helps organize and visualize the different factors contributing to a specific outcome. By systematically analyzing potential causes, organizations can identify root causes and develop effectivesolutions. Cause-and-effect diagrams are commonly used in problem-solving and root cause analysis activities.ConclusionThe seven basic quality tools discussed in this document are essential for organizations striving for continuous improvement and quality excellence. These tools provide structured approaches for data collection, analysis, and problem-solving, enabling organizations to make informed decisions and implement effective solutions. By leveraging these tools, organizations can enhance product or service quality, reduce defects, and achieve higher levels of customer satisfaction.。
质量管理计划目录英文范文
质量管理计划目录英文范文## Quality Management Plan Outline.1. Introduction.Purpose of the plan.Scope of the plan.Definitions.2. Quality Policy.Statement of the organization's commitment to quality.Principles that guide the organization's quality efforts.3. Quality Objectives.Specific, measurable, achievable, relevant, and time-bound (SMART) quality objectives.Alignment with the organization's strategic goals.4. Responsibilities.Roles and responsibilities for quality management.Accountability for meeting quality objectives.5. Processes.Description of the key quality processes.Inputs, outputs, and process controls.Performance indicators.6. Resources.Human resources, equipment, and other resourcesnecessary for quality management.Allocation of resources to support quality initiatives.7. Training.Training requirements for personnel involved inquality management.Training plans and schedules.8. Quality Assurance.Activities to ensure that quality requirements are met. Inspections, audits, and other verification methods.Corrective and preventive actions.9. Quality Control.Activities to control the quality of products andservices.Statistical process control, sampling, and other inspection methods.Acceptance criteria.10. Continuous Improvement.Methods for identifying and addressing areas for improvement.Use of quality improvement tools and techniques.Performance evaluation and feedback mechanisms.11. Quality Reporting.Frequency and format of quality reporting.Distribution of quality reports to relevant stakeholders.12. Management Review.Frequency and purpose of management reviews.Agenda for management reviews.Review of quality performance, objectives, and plans.13. Appendices.Forms, documentation, and other relevant materials.Additional Considerations.Alignment with relevant industry standards (e.g., ISO 9001)。