高铁乘务英语考试试题
《高铁服务英语》试卷

________________________________________ ________________________________________ __8. Can I take the subway there?________________________________________ ________________________________________ __9. May I help you?________________________________________ ________________________________________ __10. How’s the weather in Hefei in summer?________________________________________ ________________________________________ __三、Translate the following Chinese into English.(20 Points)1、出了什么事?________________________________________ ________________________________________ __2、时装秀________________________________________ ________________________________________ __3、长城________________________________________ ________________________________________ __4、看下天空________________________________________________________________________________ __5、我明白了________________________________________ ________________________________________ 6、这是什么颜色?________________________________________ ________________________________________ 7、你还好吗?________________________________________ ________________________________________ 8、您说对了!________________________________________ ________________________________________ 9、祝玩得愉快!________________________________________ ________________________________________ 10、真不敢相信!________________________________________ ________________________________________ 四、Match the nouns with the verbs.(6 points)GowaterTakelunchGo to the subwayVisitschoolHavea museumDrinkshopping五、Complete the dialogues according to the Chinese given(18 Points)Rose: How’s the weather in your hometown? Mary: Oh, It’s very nice. It’s usually ________(温暖的) and _______(晴朗的) in sping and autumn.Rose: Dose it often _________(下雨)Mary: Yes, it does, especially in summer, but not so often in autumn and winter.Rose: Is it very cold in winter?Mary: No, not at all. As a matter of fact, it’s fairly _________(潮湿的) in winter. Itseldom ________(下雪), but sometimesit’s a bit __________(有风的).Rose: Sounds like you have very agreeable weather. I’m thinking of visiting yourhometown this autumn.Mary: That would be nice.六、Making sentences(20 Points)1. I can句型________________________________________ __________________________________________2. I don’t know how/what/where…________________________________________ ________________________________________ __3. I’m afraid I have to 恐怕我得…..________________________________________ ________________________________________ __4. I feel....我觉得….________________________________________ ________________________________________ __5. Please… 请…..________________________________________ ________________________________________ __七、Comprehensive questions.(6 Points)Please write different colors in English at least six.请用英语写出至少6种不同的颜色。
高铁乘务英语试题及答案

高铁乘务英语试题及答案一、单选题(每题2分,共20分)1. What is the most common way to greet passengers on a high-speed train?A. HelloB. Good morning/afternoon/eveningC. Welcome aboardD. Have a nice trip答案:C2. Which of the following is not a safety announcement on a high-speed train?A. Fasten your seatbeltB. No smokingC. Keep your luggage within reachD. Use the emergency exit in case of fire答案:A3. What should you do if a passenger asks for a blanket?A. Ignore the requestB. Politely inform them there are no blankets availableC. Provide a blanket if availableD. Ask them to purchase one答案:C4. Which of the following is not a common service provided by high-speed train staff?A. Food and beverage serviceB. Ticket checkingC. Entertainment system operationD. Luggage assistance答案:C5. What is the appropriate response when a passenger asks for directions to the restroom?A. Point in the general directionB. Give detailed directionsC. Say you don't knowD. Ignore the question答案:B6. What should you do if a passenger complains about the temperature on the train?A. Ignore the complaintB. Adjust the temperature if possibleC. Tell them to wear appropriate clothingD. Offer a refund答案:B7. Which of the following is not a valid reason for a train delay?A. Bad weatherB. Track maintenanceC. OverbookingD. Signal failure答案:C8. What should you do if a passenger is feeling unwell?A. Offer to call a doctorB. Provide a first aid kitC. Ask them to leave the trainD. Ignore their condition答案:A9. What is the correct way to inform passengers about an upcoming station stop?A. Announce the station name onlyB. Announce the station name and expected stop timeC. Announce the station name and departure timeD. Announce the station name and the next destination答案:B10. Which of the following is not a typical duty of a high-speed train conductor?A. Ensuring passenger safetyB. Assisting with ticket inspectionsC. Serving meals to passengersD. Managing train operations答案:C二、填空题(每题2分,共20分)1. When a passenger is disembarking, it is polite to say"_______" to wish them a good journey.答案:Have a nice day2. In case of an emergency, passengers should follow the instructions of the "_______".答案:train staff3. The "_______" is the area designated for passengers with reduced mobility.答案:priority seating area4. It is important to keep "_______" on the train to maintaina comfortable environment for all passengers.答案:quiet5. Passengers are advised to "_______" their belongings to prevent theft.答案:keep an eye on6. The "_______" is the designated area for smoking on ahigh-speed train.答案:smoking area (Note: Some trains may be entirely smoke-free.)7. If a passenger loses their ticket, they should contact the "_______" for assistance.答案:customer service desk8. The "_______" is responsible for ensuring the train runson schedule.答案:train driver9. Passengers are reminded to "_______" their electronic devices to avoid disturbing others.答案:use headphones10. The "_______" is the area where passengers can store their large luggage.答案:luggage rack三、阅读理解(每题2分,共20分)阅读以下短文,回答问题。
乘务英语考试题及答案

乘务英语考试题及答案一、选择题(每题2分,共20分)1. What is the most common way to greet someone in English?A. HelloB. GoodbyeC. PleaseD. Thank you2. Which of the following is NOT a type of beverage?A. CoffeeB. TeaC. JuiceD. Salad3. When would you say "May I help you?" to a passenger?A. When they are boarding the planeB. When they are looking for their seatC. When they are asking for a blanketD. All of the above4. What does "ETA" stand for in aviation?A. Estimated Time of ArrivalB. Every Time AgainC. European Travel AgencyD. Extra Time Available5. Which of the following is a polite way to ask for a passenger's attention?A. Attention, please!B. Listen up!C. Excuse me, everyone!D. Shut up and listen!6. What is the correct way to say "Please fasten your seatbelt"?A. Fasten your seatbelt, please.B. Seatbelt, fasten please.C. Please seatbelt fasten.D. Seatbelt on, please.7. When would you use the phrase "I apologize for the inconvenience"?A. When a passenger's luggage is lostB. When a passenger is late for their flightC. When a passenger is feeling sickD. When a passenger is happy8. What does "PD" stand for in the context of a flight?A. Personal DelayB. Passenger DelayC. Personal DocumentD. Passport9. Which of the following is the correct way to say "Please follow me to your seat"?A. Follow me, please to your seat.B. Please to follow me to your seat.C. Please follow me to your seat.D. Me follow, please to your seat.10. What does "OD" stand for in the context of a flight?A. OverdueB. On DemandC. Out of DateD. Origin and Destination二、填空题(每题1分,共10分)11. Please put your _______ in the overhead compartment.(Answer: luggage)12. The flight attendant will _______ the safety demonstration.(Answer: demonstrate)13. In case of an emergency, please use the _______ slide to evacuate.(Answer: emergency)14. The _______ light is on, indicating that you should not smoke.(Answer: no smoking)15. Passengers are requested to _______ their mobile phones during takeoff and landing.(Answer: switch off)16. The flight attendant will _______ the meal service.(Answer: serve)17. Please _______ your seat during the flight.(Answer: keep upright)18. The captain will _______ the flight information.(Answer: announce)19. If you need assistance, please press the _______ button. (Answer: call)20. The _______ is the area where passengers can walk around during the flight.(Answer: aisle)三、简答题(每题5分,共30分)21. What is the purpose of the pre-flight safety briefing?(Answer: The purpose of the pre-flight safety briefing is to inform passengers about the safety procedures and equipment on the aircraft, ensuring they know what to do in case of an emergency.)22. Why is it important for passengers to follow the instructions of the flight attendants?(Answer: It is important for passengers to follow the instructions of the flight attendants to ensure their own safety and the safety of others on board, as well as to maintain order and efficiency during the flight.)23. What should a passenger do if they feel unwell during the flight?(Answer: If a passenger feels unwell during the flight, they should inform a flight attendant immediately so that appropriate medical assistance can be provided if necessary.)24. How can passengers request special assistance if needed?(Answer: Passengers can request special assistance by informing the airline at the time of booking or by contacting the flight attendant once on board.)25. What is the significance of the seatbelt sign?(Answer: The seatbelt sign indicates that passengers should fasten their seatbelts due to potential turbulence or other safety concerns, ensuring they remain securely in their seats.)四、翻译题(每题5分,共20分)26. 请将以下句子翻译成英文:“为了确保您的安全,请在起飞和降落期间保持安全带扣好。
高铁客运英语试题及答案

高铁客运英语试题及答案一、选择题(每题2分,共20分)1. What is the meaning of "high-speed rail"?A. A type of fast foodB. A fast train serviceC. A high-speed internet serviceD. A quick courier service2. When was the first high-speed rail line in China opened to traffic?A. 2008B. 1995C. 2003D. 20103. What is the abbreviation for "China Railway High-speed"?A. CRHB. CRC. HSRD. TGV4. Which of the following is NOT a benefit of high-speed rail?A. Environmentally friendlyB. Time-savingC. CostlyD. Comfortable5. What should you do if you want to book a ticket for high-speed rail?A. Go to the railway stationB. Call the booking hotlineC. Use a mobile appD. All of the above二、填空题(每题1分,共10分)6. The ________ (缩写) for China Railway High-speed is CRH.7. High-speed rail is known for its ________, ________, and ________.8. The first high-speed rail line in China was the ________ line.9. You can purchase high-speed rail tickets through ________ or ________.10. If you miss your train, you can ________ your ticket.三、阅读理解(每题2分,共20分)Read the following passage and answer the questions that follow.High-speed rail in China has revolutionized the way people travel within the country. With a network that spans thousands of kilometers, it provides a fast, convenient, and comfortable mode of transportation. The first high-speed rail line, the Beijing-Shanghai line, was opened in 2008. Since then, the network has expanded rapidly. Travelers can book tickets through various channels, including railway stations, booking hotlines, and mobile apps. The abbreviation CRH stands for China Railway High-speed, which is a symbol of China's advanced rail technology.11. What does the passage mainly talk about?A. The history of high-speed railB. The benefits of high-speed railC. How to book high-speed rail ticketsD. High-speed rail in China12. When was the Beijing-Shanghai line opened?A. 1995B. 2003C. 2008D. 201013. What is the abbreviation CRH?A. China Railway High-speedB. China Road High-speedC. China Rail High-speedD. Chinese Railway High-speed14. How can travelers book high-speed rail tickets according to the passage?A. Only at railway stationsB. Only through booking hotlinesC. Only via mobile appsD. Through various channels15. What is the symbol of China's advanced rail technology?A. The Beijing-Shanghai lineB. The network of high-speed railC. The abbreviation CRHD. The booking hotline四、翻译题(每题5分,共10分)16. 请将下列句子翻译成英文。
《高铁乘务英语》Task -1-2

In which waiting room shall I wait? ✓ 我应该在第几候车室候车?
Your ticket is for the next train, please wait in the waiting room. ✓ 您的车票是下趟列车的,请在候车室等候。
Useful Expressions
seat is required, it can be purchased at half the full fare; whereas that of a
hard/soft sleeper is the fill price minus ha3lf8o%f the hard/soft seat fare (about 75%
at
your destination 点击请替换文字内容 Please replace text, click add
station.
relevant headlinmodify the text
✓ 这趟特快列车不在您的目的地停靠。 content, also can copy your content to this directly.
01 任务一
Task
At Inquiry Office 在询问处3
Words and Expressions
1.Mainland n.大陆;本土 2.Permit vt.许可,准许 3.Resident n.居民;住宿者 4.Version n.版本;译文;译本 5.Applicable adj.适当的;可应用的 6.Merchant n.商人;批发商 adj.商人的,商业的;v.经商,买卖 7.Stipulate vt.规定;约定 8.Relevant adj.有关的,切题的 9.Deliver vt.递送;交付;传送
高铁英语专业期末考试

高铁乘务英语期末试题一、单词词汇认读抽签回答。
(10×4’=40分)二.Announcement广播词展示(10分)课本P25 P94三.情景对话抽签展示(4×10’=40分)四.随机问答四到五分钟(10分)1.what skill do you want to learn most ?2.Please talk about the importance of time.3.“The thinner, the better?”You are free to exchange your views on beauty.一.单词认读抽签回答。
(10×4’=40分)根据所抽取的词条认读单词词组,每个2分,共计20个,满分40分,答对加分不对不得分。
二.广播词朗读。
(20分)一档发音清晰准确,文章断句合理,基本没有生词,表情自然生动。
二档发音较为清晰准确,有个别生词,表情较为自然生动。
三档发音不够准确,有部分生词,但断句基本合理。
四档发音不准确,错误较多,有较多生词,断句错误多,表情不够生动。
五档发音不清楚,无法完整读出文章,断句错误多,表情生硬。
三.情景对话抽签。
(2×20’=40分)抽签选取2段,满分20分。
四.随机问答(10分)一档思路清楚,发音清晰准确,没有语法错误,语言表达流畅自然,表情生动。
二档较为思路清楚,发音较准确,有少量语法错误,语言表达较为流畅自然。
三档思路不够清楚,发音不够准确,有较多语法错误,语言表达基本流畅自然。
四档思路混乱,发音不准确,有大量语法错误,语言表达不够流畅自然。
五档无法清楚地表达自己,语言组织差,发音差,对题目理解不清。
高铁乘务英语考试试题

陕西**技术学校2015--2016学年第二学期 专业 班 《 15级高铁乘务英语 》期末考试(查)试题A 卷考试说明:本课程为闭卷考试,可携带 文具。
Part Ⅰ.单词拼写。
(5×2) 1.购买. v_____________2.护照. n____________________3.旅行社. n_____________4.部分. n _______________5.大陆. a________________Part Ⅱ. 完成下列的对话。
(5×4)DialogueA : Excuse me,I can^t find myfriend ._____________________?B :Don ’t worry,_____________________________________.Pleasewrite down the nationality and name of your friend.__________________________________________.A : Ok.B : Attention ,please ,Lady Lucy from America please go to the reception deskof the station master on duty on the first floor._______________ ____________________________.A : Thanks.Par t Ⅲ.完形填空。
(10×2)When I began to study English, I didn ’t like it at all. I thinkit was__1_to learn. But last year a new teacher from the United States came to teach___2__English.We__3__him. Mr James He often__4__us that English was very useful. And he also told us that English was quite__5__to learn if we decided to learn it well. In order to make us_6_learning English, he always asked us to recite(背诵)the text and played games___7__us in class. He also liked___8__us jokes in English. At first I could hardly understand a word and I was__9_to say anything in English. Mr James often smiled at me and said,“Don ’t be_10_.You are a clever boy. If you think you can, you can.” Soon I found English was interesting. I began to see English films and listen to English songs. Now I can talk with my classmates in English.( ) 1.A.easy B .fun C. Different D. difficult. ( ) 2.A.we B.I C. Us D. mine ( ) 3.A.called B. calls C. said D. say ( ) 4.A.speak B. tell C. says D. told( ) 5.A.easy B. difficult C. hard D. easily. ( ) 6.A.like B. to like C. likes D. liked ( ) 7.A.at B. for C. with D. and( ) 8.A.tell B. telling C. speaking D. speak ( ) 9.A.happy B. afraid C. angry D. bored ( ) 10.A.shy B. happy C. proud D. HungryPart Ⅳ.阅读理解。
高铁英语试题及答案

高铁英语试题及答案一、选择题(每题2分,共20分)1. What is the abbreviation for "High-Speed Rail"?A. HSRB. HSTC. HRSD. HRT2. The maximum speed of a high-speed train can reach up to______.A. 200 km/hB. 300 km/hC. 400 km/hD. 500 km/h3. Which of the following is not a feature of high-speed rail?A. High speedB. High safetyB. High costD. High comfort4. The first high-speed rail line in China was opened in______.A. 2008B. 2009C. 2010D. 20115. The high-speed rail system has greatly improved ______.A. the speed of travelB. the cost of travelC. the quality of travelD. All of the above二、填空题(每题1分,共10分)6. The ______ (缩写) of "China High-Speed Rail" is CRH.7. High-speed rail is often referred to as the ______ of the 21st century.8. The Beijing-Shanghai high-speed rail line is one of the ______ (长) in the world.9. High-speed rail can ______ (减少) traffic congestion and air pollution.10. The development of high-speed rail has ______ (促进) regional economic integration.三、简答题(每题5分,共20分)11. 简述高速铁路的主要优点。
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陕西**技术学校2015--2016学年第二学期 专业 班 《 15级高铁乘务英语 》期末考试(查)试题A 卷考试说明:本课程为闭卷考试,可携带 文具。
Part Ⅰ.单词拼写。
(5×2) 1.购买. v_____________2.护照. n____________________3.旅行社. n_____________4.部分. n _______________5.大陆. a________________Part Ⅱ. 完成下列的对话。
(5×4)DialogueA : Excuse me,I can^t find myfriend ._____________________?B :Don ’t worry,_____________________________________.Pleasewrite down the nationality and name of your friend.__________________________________________.A : Ok.B : Attention ,please ,Lady Lucy from America please go to the reception deskof the station master on duty on the first floor._______________ ____________________________.A : Thanks.Par t Ⅲ.完形填空。
(10×2)When I began to study English, I didn ’t like it at all. I thinkit was__1_to learn. But last year a new teacher from the United States came to teach___2__English.We__3__him. Mr James He often__4__us that English was very useful. And he also told us that English was quite__5__to learn if we decided to learn it well. In order to make us_6_learning English, he always asked us to recite(背诵)the text and played games___7__us in class. He also liked___8__us jokes in English. At first I could hardly understand a word and I was__9_to say anything in English. Mr James often smiled at me and said,“Don ’t be_10_.You are a clever boy. If you think you can, you can.” Soon I found English was interesting. I began to see English films and listen to English songs. Now I can talk with my classmates in English.( ) 1.A.easy B .fun C. Different D. difficult. ( ) 2.A.we B.I C. Us D. mine ( ) 3.A.called B. calls C. said D. say ( ) 4.A.speak B. tell C. says D. told( ) 5.A.easy B. difficult C. hard D. easily. ( ) 6.A.like B. to like C. likes D. liked ( ) 7.A.at B. for C. with D. and( ) 8.A.tell B. telling C. speaking D. speak ( ) 9.A.happy B. afraid C. angry D. bored ( ) 10.A.shy B. happy C. proud D. HungryPart Ⅳ.阅读理解。
(10×2) Passage 1There are stories about two U .S . presidents ,Andrew Jackson andMartin Van Buren ,which attempt to explain the American English term OK .We don ’t know if either story is true ,but they are both interesting .The first explanation is based on the fact that President Jackson had very little education .In fact ,he had difficulty reading and writing .When important papers came to Jackson ,he tried to readthem and then had his assistants explain what they said.If heapproved of a paper.he would write“all correct”on it.The problemwas that he didn’t know how to spell.So what he really wrote was“ol korekt”.After a while,he shortened that term to“OK”.The second explanation is based on the place where PresidentVan Buren was born,Kinderhook,New York.Van Bnren’s friendsorganized a club to help him become President They caned the clubthe Old Kinderhook Club,and anyone who supported Van Buren wascalled“OK”.1.The authorA. believes both of the stories B.doesn’t believe a wordof the storiesC.is not sure whether the stories are true D. is tellingthe stories just for fun2. According to the passage,President JacksonA.couldn’t draw up any documents at all B. didn’t liketo read important papers by himselfC.often had his assistants sign documents for him D .wasn’tgood at reading,writing or spelling3.According to the first story, the term “OK” A.was approved of by President Jackson B.was the title of someOfficial documentsC.was first used by President Jackson D.was an old way to spell“all correct’’4. According to the second story,the term‘‘OK”A.was the short way to say‘‘old Kinderhook Club”B.meant the place where President Van Buren was bornC.was the name of Van Buren’s club D.wasused to call Van Buren’s supporters in the election5. According to the second story.the term“OK”was first used __A.by Van Buren B.in a presidential electionC to organize the Old Kinderhook ClubD.by the members of the‘‘Old Kinderhook Club”Passage 2. Although the United States covers so much land and the land produces far more food than the present population needs,its people are by now almost entirely an urban society Less than a tenth of the people are engaged in agriculture and forestry(林业),and most of the rest live in or around towns,small and large.Here the traditional picture is changing:every small town may still be very like other small towns,and the typical small town may represent a widely accepted view of the country,but most Americans do not live in small towns any more.Half the population now lives in some thirty metropolitan areas(1arge cities with their suburbs、of more than a million people each—a larger proportion than in Germany or England,let alone France.The statistics(统计)of urban and rural population should be treated with caution because so many people who live in areas classified as rural travel by car to work in a nearby town each day.As the rush to live out of town continues.rural areas within reach of towns are gradually filled with houses,so that it is hard to say at what moment a piece of country becomes a suburb But more and more the typical American lives in a metropolitan rather than a small town environment.6.If now America has 250 million people.how many of them are engaged in agriculture and forestry?A.About 25 million. B.More than 25 million.C.Less than 25 million. D. Less than 225 million7.Which of the following four countries has the smallest proportion of people living in metropolitan areas?A.United States. B.Germany. C.France.D.England.8.What’s the meaning of the word“metropolitan”in the middle of the passage?A .Of a large city with its suburbs. B.Of small and large towns.C.Of urban areas. D.Of rural areas.9 According to the passage,what can we learn about small towns in the United States?A Most small towns become gradually crowded B.Smalltowns are still similar to each other.C.As the traditional picture is changing,towns are different. D .Small towns are turning into large cities10.Why is it hard to say when a piece of country becomes a suburb? A.Because they are the same. B.Because the rush takes place too quicklyC.Because the process is gradual. D.Because more and more Americans live in metropolitan areas.words)(1×30)。