收到客人的询盘邮件回复范文如何更好的回复客户的询盘邮件
有关询盘回复的范文（精选3篇）
有关询盘回复的范文（精选3篇）有关询盘回复的范文篇1未付款询盘回复：Dear ,we have got your order of......The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.When the payment is finish, I can stock up the item and get it ready for shipping.If any further questions, please feel free to contact with us.ThanksBest Regards已付款订单的回复：Dear ,I am very glad to hear from you. The biggest size we have is39. And this shoes is little bigger in size. So I think 39 will fit.If you have any other questions, Please feel free let me know.We are looking forward to getting your early reply.Best Regards客户投诉产品质量有问题Dear customer,I received the boots but I can't sell them because the Gucci box was ripped up if you can't secure the packages better than that then you will not be hearing from me again!Dear friend,I am very sorry to hear that. The damage must happened during transportation. I usually make sure everything is in good condition before shipping products out. I make sure giving youmore discounts to make up when you buy from me next time. Thanks for your understanding.Best Regards订单完成Dear customer,I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.ThanksBest Regards有关询盘回复的范文篇2可以针对首次来信没有明确需求，联系信息不全的客户Dear Mr. Amir,Many thanks for your inquiry dated(of) from .In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of .Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year's sales turnover if possible. More details better price.Waiting for your early reply.Best RegardsAmy可以针对首次询盘比较明确，且联系信息较全的客户。
如何回复客户询盘邮件
如何回复客户询盘邮件在外贸业务中，我们每天都在回复客人的询盘，那么你的回复是否规范，是否表达得明确而具体呢？这是我收集到的回复报价的英文样函，和大伙儿一起分享吧。
说明涨价缘故:. . , , . , ., . . , , ..,说服买家涨价之前下单:, (小机具) ., . . , , .,对价格作出让步:. . ., . , ., , ..,答复在日有效期的信用状付款的建议:.. ; , , .. .. .,答复直截了当付款的要求:.. , , , $ . , . .,同意修改付款条件:. ...:.. ,., , ..就要求以承兑交单付款作答复:., ., , , . . . , .,要求开立信用状:. . .. , ..,修改信用状:., ., . , ., 〝〞..延长信用状期限:., , . .. ...,请示提供信用资料:. .. . ? , . , , ..,拒绝赊销:. .. , ..要求按现金提货方式装运订货:. . , . ? , . ..,延迟付款:. ’ .$ . ., , . ..,确认供货:, ..:. ::::. . ,。
询盘回复范文
询盘回复范文
尊敬的客户，。
非常感谢您对我们公司的关注，并且对我们的产品表现出了浓
厚的兴趣。
我们很高兴收到您的询盘，并且希望能够为您提供更多
关于我们产品的详细信息。
首先，我们了解到您对我们的新产品系列感兴趣，我们可以向
您介绍我们最新推出的产品。
我们的新产品采用了最先进的技术，
设计精美，质量可靠，价格合理。
我们相信这些产品将能够满足您
的需求，并且为您的业务带来更多的价值。
另外，我们也非常乐意为您提供更多关于价格、付款方式、运
输方式等方面的信息。
我们的销售团队将会在第一时间内与您联系，为您提供最详细的信息和最专业的建议。
除此之外，我们也欢迎您前来参观我们的生产基地和展示厅，
让您更加直观地了解我们的产品和生产工艺。
我们相信这将有助于
您更好地了解我们的公司和产品，从而做出更明智的决定。
最后，我们希望能够建立长期稳定的合作关系，共同发展，共同进步。
我们将竭诚为您提供最优质的产品和服务，希望能够成为您最可信赖的合作伙伴。
再次感谢您的询盘，期待能够与您进一步合作。
祝好！
此致。
敬礼。
[您的名字]。
询盘回复报价范文
询盘回复报价范文主题：关于您对[皮包名称]询盘的回复。
尊敬的[客户名字]：您好！看到您对我们家的[皮包名称]感兴趣，我就像中了头彩一样兴奋呢！您可真有眼光，这款皮包就像我们店里的“超级明星”。
这个皮包可是纯手工制作的哦，用的是顶级的牛皮，质感柔软又超级耐磨，就像给您的物品穿上了一层铠甲，而且每一针每一线都是我们的工匠精心缝制的，满满的都是诚意。
现在来说说您最关心的价格啦。
这款皮包的价格是[X]元。
我知道您可能会觉得这个价格有点小贵，但是您想想，这就像是投资一件艺术品，它不仅能陪伴您走过很多美好的时光，还能让您在任何场合都成为焦点。
而且和那些批量生产的皮包比起来，咱们这个独特性可是没法比的。
如果您一次购买两个的话，我还可以给您打个九折呢，就像我们给您的一个小惊喜。
要是您还有其他的疑问，比如颜色选择（我们有经典的黑色、时尚的棕色和个性的酒红色哦），或者尺寸方面的问题，都可以随时告诉我。
我的电话是[电话号码]，您也可以发邮件继续跟我聊。
[你的名字][公司名称][日期]又比如一个销售电子产品（智能手环）的回复：主题：[智能手环名称]报价回复。
嗨，[客户称呼]！哇塞，您询问我们的[智能手环名称]啦，感觉您就像一个很会发现宝藏的探险家呢！咱们这个智能手环啊，那功能可强大了。
它能精准地监测您的运动数据，不管您是跑步、健身还是散步，就像您身边有个私人小教练一样。
而且睡眠监测功能也超厉害，能告诉您睡得香不香，就像一个贴心的小管家。
这款超酷的智能手环，价格是[X]元。
这个价格真的是性价比超高的啦，就好比您花很少的钱，却请了个多功能的健康助手回家。
如果您现在下单的话，我们还会赠送您一个超可爱的手环表带，您可以根据心情随时更换，让您的手环每天都有新面貌。
要是您想知道更多关于这个手环的操作、保修之类的事儿，别犹豫，马上给我发消息或者打电话[电话号码]。
盼着您成为我们智能手环家族的一员哦！[你的名字][公司名称][日期]。
外贸回邮件作文万能模板
外贸回邮件作文万能模板
尊敬的XXX，。
非常感谢您的来信。
我们对您的询盘表示衷心的感谢，并且非
常高兴能够与您建立业务合作关系。
我们一直以来都致力于为客户
提供最优质的产品和最专业的服务，希望能够与您合作共赢，共同
发展。
首先，我们对您的询盘表示感谢。
在收到您的询盘后，我们立
即进行了详细的了解和分析，并且我们的专业团队已经开始着手处
理您的需求。
我们将会尽快给您一个详细的报价和产品信息，以满
足您的需求。
其次，我们非常愿意与您建立长期的合作关系。
我们深知合作
伙伴关系的重要性，我们愿意与您共同努力，共同发展。
我们相信，通过双方的努力和合作，我们一定能够取得共同的成功。
再次，我们将会尽最大的努力来满足您的需求。
我们拥有一支
经验丰富、专业素质过硬的团队，他们将会竭诚为您服务，以确保
您得到最满意的产品和服务。
最后，我们真诚期待能够与您建立业务合作关系。
无论是在产品质量、价格还是服务方面，我们都将会做到最好。
我们相信，通过双方的努力和合作，我们一定能够取得共同的成功。
再次感谢您的来信，期待与您的合作！
祝商祺！
此致。
敬礼。
XXX公司。
敬上。
询盘回复模板
询盘回复最全版收到询盘后1.收到HPL询盘Dear friend,Thanks for your enquiry about our products.Now could you tell me your more information you need？then I quota you soon base on your details .1.Do you need laminate compact board or chemical board? As you know, laminate board don't have chemical-resistant speciality.2. Which size and the thickness is?Looking forward to hearing from you.Best regards with thanks.Sammul2.收到Locker询盘Hi friend,How are you?Thanks very much for your inquiry of our HPL fireproof locker. This is Sammul from Shenzhen Fumeihua Decorative Materials Co.,Ltd, which is a professional manufacturer of HPL fireproof locker.The price is according to open area computation, so I have some questions need to confirm with you, please help, thanks in advance. 1). What color do you want?2).Please advise me the detail size of the locker, such as length ,width ,height, thickness, thanks.3). How many units do you want?We will quote the best price to you after received your further information.If it's convenient for you can send a modality picture to my E-mail. The next is a model figure.Looking forward to receiving your favorable reply!Y ours faithfullySammul3.收到户外板询盘Hi May,Nice day!Glad to receive your enquiry about the wall cladding.Now attach our wall cladding catalogue ,please check!If you have the draft for the wall project,please show me,then quota you s oon base on the detailsLooking forward to hearing from you.Best regards with thanks.Sammul4.收到柜子询盘Dear Alisa,We are so pleased to receive your inquiry about our locker. Enclosed is our quotation, please kindly check the attachment. If you need further information, please contact us. We will try our best to meet your requirements.Thank you.Sammul5.收到台面询盘Dear Heidi,Nice day! Thanks for your inquiry.Do you like indoor table top or for outdoor use? Could you tell me the size you need or your own design?After you confirmed with the size and quantity. the best price will send you soon.Waiting for your reply.Best regardsSammul第一次不回1.Hi Kevin,Hope you are fine, my friend.It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you.Sammul2.Dear Jason,How are you recently?My name is Sammul from Shenzhen Fumeihua Decorative Materials Co.,Ltd, which is a professional manufacturer of Fire-Resistant board, High Pressure Laminates, Chemical resistant boards, Toilet Cubicles and Lockers .Before, I have received your inquiry about cabinet locker and toilet cubicle. Excuse me, your company in first you need cabinet locker or toilet cubicle, please contact me if you require, we will quote the best price to you after received your further information. Thanks.Looking forward to receiving your favorable reply!Y ours faithfullySammul3.Hi Mike,Wish you have a nice day!May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us.I am waiting for your reply ASAP.Best regardsSammul第二次不回1.Hi Abbort,Glad to contact you again!Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, service. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon!Sammul2.Hi Jane,Hope you are fine, my friend.It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you.Sammul很久没回复跟进Hi friend,How are you recently? It is a long time to haven't heard from you .Can you tell me how the product you need is going? If you have other questions, please contact me .Wait for your good news.Have a nice day!Sammul1.柜子很久没回复跟进Dear Tom,How are you? Hope everything is ok with you all long. I am writing forkeeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive price.By the way, how about your order with items of locker? If still pending, we would like to offer our latest price to promote an opportunity to cooperate with each other. If there is anything we can help to you, we shall be much than pleased to do so. Looking forward to your prompt response.Best wishesSammul2.HPL跟进Dear friend,How are you? Hope everything is ok with you all long. I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive price.By the way, how about your order with items of hpl sheet? If still pending, we would like to promote an opportunity to cooperate with each other. If there is anything we can help to you, we shall be much than pleased to do so. Looking forward to your prompt response.Best wishesSammul3.隔断跟进Dear friend,How are you? Hope everything is ok with you all long.I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive price.By the way, how about your order with items of toilet partition? If still pending, we would like to promote an opportunity to cooperate with each other. If there is anything we can help to you, we shall be much than pleased to do so. Looking forward to your prompt response.Best wishesSammul4.Dear Sandy,How are you.We are writing for keep in touch with you for long term business. If you have any new inquiry for locker or hpl furniture, welcome contact us. Your any email will get our prompt attention.Your SincerelySammul5.新年祝福Dear Client,The Chinese New Year is coming. We will have a long time holiday since 10th Feb to 26th Feb 2015.If you have any order before that, please contact us soon. We will arrange production in short time.Your SincerelySammulDear Froilan,Thank you so much for all of your business support. Wish you Happy Family and Merry Christmas.Best regardsSammul6.端午节祝福Dear friend,Happy Dragon Boat Festival!Wish you everything goes well, healthy body, a happy family. Sincerely,Sammul。
笼统回复的询盘邮件
对询盘客户最有吸引力的回复本帖最后由marcheng 于2011-3-29 10:57 编辑快速回复，仅是第一方面，更重要的是要吸引客户能回复你。
举例说明下：像下面这种很常见的群发邮件，询价内容也很笼统。
Hello,I’m an importer of various kinds of products in Brazil. I’m interested in your whole product li you send me a catalogue and price list, thank you.ABC回复1、首先要给出肯定的答复。
如：Glad to receive your enquiry.According to your enquiry I do not know which style you need because we have so many typ the internet, can you please let me know the detailed model according our website.或者可以推荐下主打产品:Regarding to your enquiry on mobile handsets, and no details about the interested model giv introduce our main models，Such as:fuel pump,clutch,turbocharger,tensioner pulley,filter,e according for your reference…2、简单介绍，每个公司都有自己的优势，介绍要突出差异化优势，吸引客人的注意力Our company is one of the leading mobile phone manufacturers in China, being in this field f years, we have suc cessfully exported to … we can specially offer …compared with our compe3、认知对方，知已知彼，才能取得更多成功的机会。
外贸询盘回复范文
外贸询盘回复范文一、产品询问询盘回复。
主题：关于[产品名称]的回复。
尊敬的[客户姓名]：您好！哇，看到您对我们的[产品名称]感兴趣，简直就像在沉闷的外贸世界里看到了一道亮光呢！您想了解的这个[产品名称]啊，它可是我们的明星产品。
我们有好几种不同的规格来满足各种需求。
比如说，最小规格的[具体最小规格]适合一些小型项目或者空间有限的地方使用，就像给精致的小盒子配上一把合适的小锁一样；而最大规格的[具体最大规格]呢，那就是为大型工程或者对量需求很大的客户准备的，就像是为宏伟的城堡打造一扇巨大而坚固的门。
在质量方面，您大可放心。
我们的产品是通过[质量认证名称]认证的，这个认证可严格啦，就像一个超级严厉的考官，只有最优秀的产品才能通过。
生产过程中，我们有一套超级严谨的质量控制体系，从原材料的选择开始就像挑钻石一样精心，到最后的成品检验，就像是给公主选礼服一样细致，绝对不会让有瑕疵的产品溜出去。
至于价格嘛，这得根据您具体的需求量和所选的规格来定。
如果您的订单量比较大，那我们肯定能给您一个非常优惠的价格，就像批发水果一样，买得多就更划算啦。
您大概的需求量是多少呢？期待您的进一步消息，希望我们能达成一笔超棒的交易！祝您生活愉快！[您的名字][公司名称][日期]二、价格询盘回复。
主题：关于[产品名称]价格的回复。
嗨，[客户姓名]！您的询盘就像一阵及时雨落在我面前呢！咱们先来说说这个[产品名称]的价格。
您知道吗，这价格就像一个神秘的宝藏，有很多因素在影响它。
像原材料价格的波动啊，就像海上的风浪一样不稳定，有时候涨得让人心惊肉跳，有时候又降得让人惊喜万分。
而且不同的配置、不同的数量，都会让这个价格宝藏的地图发生变化。
如果您要的是基本配置的[产品名称]，而且数量在[最小起订量]左右，那价格大概是[X]美元/件。
不过呢，如果您能把订单量提高到[较大数量]，那我就可以像魔术师一样，把价格变到[X 折扣金额]美元/件，这个折扣就像是我们给您的特别奖励，感谢您对我们产品的厚爱。
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收到客人的询盘邮件回复范文如何更好的回复客户的询盘邮件做外贸从业人员可能都有这样的经历：及时回复了买家询盘，但似乎总是“石沉大海”，这是为什么呢？是邮件内容太多无针对性？内容太少买家没兴趣？还是我们的英语水平需要再提高？我们可以想象，买家通过Made-in-China.寻找感兴趣的中国供应商时，往往不会只针对一位会员发送询盘，如何才能让买家继续回复我们？跟进买家，把握询盘实战技巧非常重要！以“Plush Toy毛绒玩具”为例，我们列举了一些询盘跟进实例，供会员朋友们参考！一、买家询盘为泛问所有产品询盘格式通常如下：We are interested in all your products, could you please send us more information and samples about your products and price list?可参考如下模板回复：Dear Sir/ Madam,Thanks for your inquiry at Made-in-China..We are professional supplier for plush toys at petitive price, located in Nan ___g City, Jiangsu Province. Here is the attachment with some pictures of our products that may suit your requirements, for more, please check our website, and select the products that you’re interested in.We have great interest in developing business with you, should you have any inquiries or ments, we would be glad to talk in details through ___：XXX \ mails or any way you like.(附件内容可挑选一些公司主打产品)客户泛泛咨询时，往往真实购买意图一般，除非其正好需要/感兴趣您现在的产品或您挑选出的主打产品。
对能给予继续回复的客户应继续重点追踪，没有回复的客户则可以考虑不必花费大量时间追踪。
二、买家询盘为针对公司具体产品发的询价此类询价目标性较强，真实有效性较高，需重点跟进。
已经根据买家询盘内容做出了具体回复，并同时报了价格，但买家没有再发邮件过来。
建议可发以下类似邮件提醒买家：Dear Sir/ Madam,Good morning!For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of XXX dated XXX aording to your relative inquiry at Made-in-China.. Have you got (or checked) the prices or not? Any ments by return will be much appreciated. （可根据客户要求的产品加上自己产品的特色）It will be our big pleasure if we have opportunities to be on service of you in nearfuture.Looking forward to your prompt response.（可将第一次发给客户的邮件内容附在邮件下方以提醒买家第一次邮件回复内容。
）若过段时间，买家还是没有回复邮件，建议可再发如下类似邮件再次追踪：Dear Sir/ Madam,How are you? Hope everything is ok with you all along.Now I am writing for keeping in touch with you for further business. If any new inquiry, wele here and I will try my best to satisfy you well with petitive prices as per your request.By the way, how aboutyour order (or business) with item XXX? If still pending, I would like to offer our latest prices to promote an opportunity to cooperate with each other. 如果连续三封邮件发出去之后买家仍然无动于衷，基本证明买家可能对您产品/价格不感兴趣或者由于其他原因暂时不需要您的产品，我们应暂时搁置，将时间用在继续寻找新的目标客户上。
当然也有很多非常好的买家会被您的毅力感动，回复告诉您一些关于产品进展的情况，我们千万不可急于求成，而应按照客户的提示有针对性得去保持追踪。
以下为几种经常收到的买家回复：1.客户收到跟进邮件后，如果觉得还没有对我们产品有需求的话，他/她一般都会说以后联系，不管怎样，能让客户回复已经不错了，说明以后还是有机会的：Dear，I’m doing fine, thanks for your information.I’m still in the planning of building my new house, due to the work constrain I decided to delay it first.Anyway I will contact you once I decided. Thanks!2.收邮件的人不是公司决策者Dear，Thank you! I received your email and I sent it to my boss. He didn't ___ me anything just now.I will contact you soon once got any news.3.告诉您不及时回复邮件的原因Dear，I receive more than 10 offers every day and it will take me some times to look into each and every offers. I will contact you in the future if you are in our selection of panies.Many thanks for your co-operation.跟进技巧：这类客户建议可通过发新产品介绍或者新报价的方式来保持联系，相信时间久了成为您客户的可能性还是比较大的。
至少让买家对您留有印象，即使暂时不需要您的产品，日后有需要的时候也会首先想到您。
4.可能暂时不需要您的产品，但会问其他产品或者详细咨询一些与产品相关的问题，如：Dear，Please excuse the delay in my reply.I have been so busy searching through all the mails, concerning the plush toys project.May I ask you, where you purchase your soft fabric for the toys? We have a customer who is interested in this subject.In the ing days, I will reply concerning some samples.跟进技巧：这样的客户就要根据公司的实际情况来回复了，建议不管能否帮得上忙都能给些回复和建议，暂时不能成为客户也可以先做朋友嘛，至少他问的是与您产品相关的问题，中国有句俗话“多个朋友多条财路”，特别是生意上的朋友！5.想借机刺探军情的Dear，Sorry for the late reply. I will get back with you later.I am very busy at the moment. If you have US customer as reference, that would help a lot.I am not here to steal information. We use reference in US to generate trust, just like you have "connections" (friends) among Chinese.跟进技巧：应对这样的买家，如果公司在US地区有关系较好，规模较大的老客户，不妨挑选两个介绍给他/她，这样很能显示您的实力。
但回复之前还是应根据公司具体产品在这个地区的推广情况来做妥当回复，站在买家立场多思考其询问的真正目的，一般简单告知公司名称即可，谨慎透露对方 ___。
如果在US地区没有客户，可以多介绍一些其他国家的客户来显示公司实力，同时向买家暗示我们在US地区还没有合作伙伴，如果您和我合作，将会帮助您开发整个US市场。
6.讨价还价Dear，Thanks for your reply, I have received your quote and I am currently looking through all of the quotations that I have received. Currently your prices aren't the best but your products are very good. If you could make your prices more petitive I am sure we would be putting an order in with you very soon.跟进技巧：可根据具体价格情况回复客户，或通过询问客户订单量大小来做可能范围内的让步。
总结：对于有效询盘，我们一定要保持跟进。
买家每天都会收到很多Offer，市场竞争很激烈，如果我们不跟进，买家很有可能会忽略我们。
跟进过程中，更重要的是细细体会各种可能的原因，积极采取相应措施，激发、把握买家购买意图，达成合作。