跨文化交际期末复习
跨文化交际期末考试复习题

跨文化交际期末考试复习题Define the following items:1.Culture:On the surface: customs and behaviorMore deeply:what the behavior and customs mean to the people whoare following themIn a word: Culture is all about meaningsHall: Culture is everything and everywheremunication:Communication is our ability to share our ideas and feelings. (thebasis of all human contact)3.intercultural communication:Intercultural communication is communication betweenpeople whose cultural perceptions and symbol systems are distinct enough to alter the communication event。
intercultural communication refers to any communication between two members of any cultural communities.4.high-context culture:In high-context messages,meaning is not necessarily containedin words。
Information is provided through gestures,the use of space, and even silence.Meaning is also conveyed through status (age, sex,education, family background,title,and affiliation).5.low-context culture:In low—context messages,the majority of the information isvested in the explicit code。
跨文化交际期末复习

跨文化交际期末复习判断1the iceberg model of culture implies that it is very difficult to understand a culture thoroughly文化的冰山模式意味着要彻底理解文化是非常困难的。
(T )2culture is inn ate as soon as a pers on is born一个人出生就有文化(F)3people may sometimes get con fused about his or her cultural ide ntity人们有时会对他或她的文化身份感到困惑。
(T)4scholars prefer the term subculture toco-culture in describing a culture which exists wit nin a domi nant culture在描述一种存在显性文化的文化时,学者们倾向于亚文化到共同文化5 a person could be a member of severaldifferent subgroups at the same time一个人可以同时成为几个不同的子组的成员。
(T )6 Intracultural communication occurs when the sender and the receiver from different races exchang messages文化的交流是发生在不同种族交换消息的发送 者和接收者 (F )7 communication and culture are inseparable and strougly connected沟通与文化密不可分,紧密相连。
(T )message ・ this activityis 发送者必须选择言语或非言语的发出故意这活 动被称为解码8 The sender must choose certain words or nonverbal to sendan intentional called decoding9 The process of communication has ninecomp onents :se nder,e ncodi ng,message,cha nnel, no ise,decodi ng,feedback,a nd con text通信过程由九部分组成:发送方、编码、消息、信道、噪声、解码、反馈和上下文。
跨文化交际期末复习

跨文化交际期末复习1.To lie in :the beauty of this plan lies in its simplicity.2.To jump to conclusions: until we know more about the situation,we shouldn't jump to conclusions.3.Invite (someone) home :mom, i want to invite a friend home tonight.4.Find (something) odd : most westerners like Chinese food ,although they sometimes find it a little odd.5.To feel an obligation to : many people don't feel an obligation to help strangers6.To interpret :since i don't know him very well, sometimes it is hard to interpret what he mean.7.To view(something) as :Chinese people usually view modesty as a virtue.8.Form (a) perspective:of course we don't agree about this problem-----we are looking at it from completely different perspectives9.To have a basis in fact:most of this story is fiction, but it also a little basis in face.10.To treat (someone) to (a meal ,a movie):thanks for helping me with my homework.can i treat you to lunch.11.To take advantage of (somebody):asking your friends for help is one thing,but taking advantage of them is another.12.High social rank: some people strive for wealth;other strive for high social rank.13.To violate expectations:the company's decision about our salaries violated all of our expectations; it was much less generous than we thought it would be.14.In a bad mood :s he was in a bad mood this morning ,but she seems more cheerful now.15.To give weight to:when chooseing a university president,we should probably give as much weight to candidates' administrative experience as to their academic achievements.16.To assume that :her parents are Chinese,but she grew up in Canada , so we shouldn't assume that she can speak Chinese.17.To have (something) in common: i don't know why they got married---they don't seem to have anything in common.18.To range from(A) to (B):the question on this test range from very easy to very difficult.19.To conform to:if you want to work for our company,you will have to conform to our dress code rules.20.To deviate from:his behavior never deviates from the norm----he always does what everyone else dose.21.To distinguish (someone/somebody) from (someone/something else ):experts can distinguish good tea from bad tea just by smelling it .22.Prone to :when he gets tired,he is prone to headaches.23.To identify with :Westerners who grow up in Chinese communities may identify more with Chinese people than with other westerners.24.Criticism from :criticism from friends is sometimes easier to accept than criticism from stanger25.To portray(something) as (something):some history books portray WU ZETIAN as a cruel empress ,but other historians feel she was actually not too bad.26.To have a impact on : watching lots of violent movies can havea negative impact on children.27.To assign weight to : when i give final grades ,it's hard to decide how much weight to assign to students' attendance.28.Tolerance for (something):i don't mind when student prepare together before teats ,but i have absolutely no tolerance for cheatingduring tests.29.Suspicious of : we are often suspicious of strangers.30.Get an understanding of :you have to study for a long time to get a good understanding of another culture。
跨文化交际-期末复习资料-重点笔记

Culture: Culture is the total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned and passed down through the generations in an identifiable group of people.Objective Culture: history, religion, literature, language, food, etiquette, law, and customs.Subjective Culture: feelings and attitudes about how things are and how they should be –the concept of time, spaces, friendship, love, family, communication pattern, etc.Characteristics:Learned, transmitted from generation to generation, based on symbols, dynamic, ethnocentric.Doing Culture: It is meant to be a contrast to learning “about” culture underscores the idea that communicating across cultures is a process of making meaning, of people understanding one another so they can get to know one another, build relationships, and solve problems together. It should not be words on paper, but ideas in practice.Communication: Human communication is the process through which individuals –in relationships, groups, organizations and societies –respond to and create messages to adapt to the environment and one another.Characteristics: Dynamic and interactiveIntercultural Communication: Generally speaking, it refers to interaction between people from different cultural backgrounds, such as interactions between people from America and China, between whites and African Americans, between Hispanic and Japanese AmericansThe form of Intercultural Communicationa. Interracial communication –people from different racesb. Interethnic communications –the parties are of the same race but of different ethnic origins.c. Intercultural communication –communication between members of the sameculture, in which one or both of the participants hold dual or multiple memberships.(gay, disabled, Mexican American, African American, or female)Communication Competence (ICC competence)The cognitive component –how much one know about communication.The affective component –one’s motivation to approach or avoid communication The behavior component –the skills one has to interact competently. Perception: Perception is a cognitive process in which we attach meaning to objects, symbols, people and behavior in order to make sense of them.Pattern of Thought: The way people in a culture think influences the way they interpret strangers’ messages.World views: The grid (decentralized. This pattern does not have a fixed center) The radiating star (highly centralized. In this pattern important things are at the center and everything else radiates out from the center)The inside/ outside pattern (圈子)female maleprivate publichome market, mosque, coffee housethe outside is plain, not welcoming, even forbidding. The walls are thick to protect what is inside.highly centralized pattern: important people sit in the front middle;decentralized pattern: people sit equally.Stereotyping: People generalize to make sense of his experience. The result of the process of over generalizing based on limited or inaccurate information.The classification of stereotypes1. Negative stereotype of other cultures: Prejudice (severe prejudice)2. Positive stereotype of one’s own culture: Cultural superiority Characteristics: universal, unavoidable, stable, variable, ethnocentrismHigh context communication & Low context communicationHC culture (察言观色): Relies mainly on the physical context or the relationship for information, with little explicitly encoded.LC culture: provide most of the information in the explicit code itself.Perception: Perception is a cognitive process in which we attach meaning to objects, symbols, people and behavior in order to make sense of them.High contact and low contact culture:In high contact cultures people want to get close enough to one another and to objects to sense them in these ways.People in these countries stand closer, touch more, engage in more eye contact and speak more loudly than people do in lower-contact cultures.In a low contact cultures, people rely more on sight, and especially sight at a far distance. People are most likely to stand a certain distance away to get the whole picture, without actually feeling or sensing the other person’s body heat or subtle smell.So in low contact culture as America, one is taught not to breathe on people.However, this visual space seems unfriendly and indifferent to those from high contact cultures, which favor tactile space.When a person from a high contact culture goes to a low contact culture, he or she is likely to feel that people are cold, lack human warmth, and are indifferent and pay no attention to them.low-contact: Asia ; moderate-contact: Australia, Northern Europe, United States high-contact: South America, Mediterranean, the Arab worldLarge and smell Power Distancespower distance is an attempt to measure cultural attitudes about inequality insocial relationships.In high power distance cultures, position in a hierarchy is considered to benatural and important. People are expected to show only positive emotions toothers with high status and to display negative emotions to those with low status;tend to decrease gaze in the presence of powerful people.Low Power Distance Culture: Minimize and eliminate the differences in power and status; more emotional display, increase the amount of gaze. People believe that the differences in power between boss and workers should be reduced and not mphasized.Individualism VS CollectivismThe individualism index measures the extent to which the interests of the individual are considered to be more important than the interests of the group. People from individualist cultures are more likely to act on principles that apply to everyone, principles that are universal and apply to associates and strangers alike. Collectivists are not unprincipled, but when making decisions they tend to give a higher priority to relationships than individualists do. They expect people who are involved in a group relationship to have duties and obligations to one another. Masculinity (Toughness) VS Femininity (Tenderness)Masculinity means everyone in society embraces values that have traditionally been associated with men, that is assertiveness, competitiveness and toughness. On the feminine side of the scale we find societies in which people generally embrace values that have traditionally been labeled as feminine, that is modesty, cooperation and tenderness.Strong and weak Uncertainty AvoidanceThe Uncertainty Avoidance Index seeks to measure the extent to which people in a particular society are able to tolerate the unknowns of life. In high uncertainty avoidance countries people experience more stress and a sense of urgency as they go through their daily routines. Relationships are guided by strict rules. People from low uncertainly avoidance countries do not have a strong need to control things, people, and events by clearly defining and categorizing them. Relationships are guided by strict rules.Intercultural CommunicationIntercultural CommunicationGenerally speaking, it refers to interaction between people from different cultural backgrounds, such as interactions between people from America and China, between whites and African Americans, between Hispanic and Japanese Americans The form of Intercultural Communicationa. Interracial communication –people from different racesb. Interethnic communications –the parties are of the same race but of different ethnic origins.c. Intracultural communication –communication between members of the sameculture, in which one or both of the participants hold dual or multiple memberships.(gay, disabled, Mexican American, African American, or female)Language&CulturePeople pay attention to basic language in cross-culture communication because of the essential role these codes play in communication and they are part of object culture. The same word may stir up different associations in people under different cultural background, e.g. the word “dog”. In eastern culture, dogs are dirty, brutal and stupid. But in western culture, dogs are lovely, loyal and obedient. They are faithful friends and compassionate animals.Language reflects culture. Language expresses cultural reality, reflects the people’s attitudes, beliefs, world outlooks, etc. For example, American businessmen often encode their meanings in metaphors and images from these sports.Chinese traditional sport culture emphasizes the harmony between human beings and oneness between man and nature. It is morality, benevolence, entertainment and longevity. But western sports culture is competition and sportsmanship.Culture shock: Troublesome feelings such as depression, loneliness, confusion, inadequacy, hostility, frustration, and tension, caused by the loss of familiar cues from the home culture.U-Curuemodel:Excitement→Confusion→Frustration→Effectiveness→Appreciation。
跨文化交际期末考试复习题

跨文化交际期末考试复习题Define the following items:1.intercultural communication: is simply defined as interpersonal communication between people from different cultural background。
2.interethnic communication:refers to communication between people of the same race but different ethnic backgrounds.3。
verbal communication:communication done both orally and in written language.4。
nonverbal communication:involves all nonverbal stimuli i n a communication setting that is generated by both the source and his or her use of the environment and that has potential message value for the source or receiver。
4. Monochronic time一元时间观念:means paying attention to and doing only one thing at a time。
5。
Polychronic time多元时间观念: means being involved with many things at once.6。
ethnocentrism :the view of things in which one’s own group is the center of everything, and all others are scaled and rated with reference to it。
跨文化交际期末复习资料知识点总结详细

Intercultural communication in English1. Globalization (what & why)1)Dictionary: to organize or establish worldwide2)Wiki: Globalization refers to the increasingly global relationships of culture, people andeconomic activity.3)Globalization refers to the establishment of a world economy, in which national borders arebecoming less and less important as transnational corporations, existing everywhere and nowhere, do business in a global market.4)Globalization refers to “time-spaces compression”. That is, the way in which the worldappears to be getting smaller. (Reasons: the increasing global mobility of people; the impact of new electronic media on human communications)5)At the same time, people all over the world are faced with the same environmental issuesthat affect all cultures.6)Global instability stems from clashes between cultures as humankind createscatastrophes(灾难) that are far worse than natural disasters.7)Culture interdependence: people from different cultures attempt to get along with eachother and try to decrease conflicts.Driving force: technology, particularly telecommunications, computers2. Culture1)People who are raised or live in a particular place probably speak the same language, holdmany of the same values, and communicate in similar ways.2)the group of people who share the same ancestry3)commodities or products that are internationally exported and imported4) a particular way to satisfy our human needs. Maslow: physiological, safety, belongingness,esteem, self-actualization5)The coherent learned, shared view of a group of people about life’s concerns that rankswhat is important, furnishes attitudes about what things are appropriate and dictates behavior.6)Culture is coherent, learned, the view of a group of people, ranks what is important,furnishes attitudes2.1 elements of communication1)Context: the interrelated conditions of communication(aspects: physical settings, historical,psychological, culture)2)Participants: the participants in communication play the roles of sender and receiver,sometimes of the messages simultaneously.3)Messages: elements: meanings, symbols, encoding and decoding.4)Channels: a channel is both the route traveled by the message and the means oftransportation.5)Noise: noise is any stimulus, external or internal to the participants, that interferes with thesharing of meaning. They include: external noise, internal noise, semantic noise6)Feedback: some kind of verbal or nonverbal response3. Different lands, different friendships1)European: friendship is quite sharply distinguished from other, more casual relations, and isdifferently related to family life.2)American: a friendship may be superficial, casual, situational or deep and enduring.3)French: F is one to one relationship that demands a keen awareness of the other person’sintellect, temperament and particular interests; friends generally are of the same sex;disagreement and argument are the breath of live; compartmentalized (a man play chess with a friend for years without knowing his political opinion)4)Germany: F is much more articulately a matter of feeling; friends are brought to the family;disagreement on any subject that matters to both is a tragedy.5)English: F is based on shared activity, and are formed outside the family circle.4. Comparing and contrasting culturesFrederick:Human nature orientation; man-nature orientation; time orientation; activity orientation; social orientationKluckhohns and Strodtbeck:Human nature; relationship of man to nature; sense of time; activity; social relationships4.1Cultural dimensions (Geert Hofstede)Individualism versus collectivismUncertainty avoidancePower distanceMasculinity versus femininityLong-term versus short-term orientation5. High & low context culturesAdding: from wikipediaLow context culture and the contrasting "high context culture" are terms presented by the anthropologist Edward T. Hall in his book Beyond Culture. Low context culture refers to a culture’s tendency not to cater towards in-groups. An "in-group" is defined by the authors as being a discrete group having similar experiences and expectations, from which, in turn, inferences are drawn. Low context cultures, such as Germany or the United States make much less extensive use of such similar experiences and expectations to communicate. Much more is explained through words or verbalization, instead of the context.High context culture and the contrasting "low context culture" are terms presented by the anthropologist Edward T. Hall in his 1976 book Beyond Culture. It refers to a culture's tendency to use high context messages over low context messages in routine communication. This choice of communication styles translates into a culture that will cater to in-groups, an in-group being a group that has similar experiences and expectations, from which inferences are drawn. In a high context culture, many things are left unsaid, letting the culture explain. Words and word choice become very important in higher context communication, since a few words can communicate a complex message very effectively to an in-group (but less effectively outside that group), while in a lower context culture, the communicator needs to be much more explicit and the value of a single word is less important.6. How is language related to culture?1)Culture and language are intertwined and shape each other.2)Culture influences language by way of symbols and rules for using those symbols, as well asour perceptions of the universe.3)All languages have social questions and information questions. The meaning comes out ofthe context, the cultural usage.4)Language reflects cultural values.5)Sometimes different cultures use identical words that have rather different meanings. Theresults can be humorous, annoying, or costly, depending on the circumstances.6)Even if two people from different cultures can speak a common language, they maymisinterpret the cultural signals.7)To summarize, in the culture itself, language-and-culture is embedded in cultural products,practices, perspectives, communities, and persons. One reflects the other, and they are best seem as joined. Language , as a product of culture, is infused with culture.7. The sapir-whort hypothesis8. Nonverbal communication (what)Nonverbal communication is usually understood as the process of communication through sending and receiving wordless,(mostly visual) messages between people. Messages can be communicated through gestures and touch, by body language or posture, by facial expression and eye contact. Nonverbal messages could also be communicated through material exponential; meaning, objects or artifacts (such as clothing, hairstyles or architecture). Speech contains nonverbal elements known as paralanguage, including voice quality, rate, pitch, volume, and speaking style, as well prosodic features such as rhythm, intonation, and stress. Likewise, written texts have nonverbal elements such as handwriting style, spatial arrangement of words, or the physical layout of a page. However, much of the study of nonverbal communication has focused on face-to-face interaction, where it can be classified into three principal areas: environmental conditions where communication takes place, physical characteristics of the communicators, and behaviors of communicators during interaction.I.e. voices, handshakes, hand gestures, eyes movement, face expressions (smile, laugh),touching behaviorIt is governed by culture.Functions: repeating, complementing, substituting, regulating, and contradicting.9. Social timethe peculiarities of the Past-Present-Future in social processes, and their unbreakable connection.10. Improving intercultural communication1)To begin with your own culture, regardless of what that culture might be.2)To identify those attitudes, prejudices, and opinions that we all carry around and that biasthe way the world appears to us.3)To learn to recognize your communication style.Advices:1)Both parties involved in intercultural communication should seek a common language andattempt to understand cultural differences in using the language.2)To develop empathy - be able to see things from the point of view of others so that we canbetter know and adjust to the other people.3)To be flexible when deciding on how to present yourself to another person.。
跨文化交际期末考试复习题

跨文化交际期末考试复习题Define the following items:1.Culture: On the surface: customs and behaviorMore deeply: what the behavior and customs mean to the people whoare following themIn a word: Culture is all about meaningsHall: Culture is everything and everywheremunication:Communication is our ability to share our ideas and feelings. (thebasis of all human contact)3.intercultural communication:Intercultural communication is communication betweenpeople whose cultural perceptions and symbol systems are distinct enough to alter the communication event.intercultural communication refers to any communication between two members of any cultural communities。
4.high-context culture: In high-context messages, meaning is not necessarily contained inwords。
Information is provided through gestures,the use of space, and even silence。
跨文化交际期末复习

跨文化交际期末复习判断1 the iceberg model of culture implies that it is very difficult to understand a culture thoroughly文化的冰山模式意味着要彻底理解文化是非常困难的。
( T )2 culture is innate as soon as a person is born一个人出生就有文化( F )3 people may sometimes get confused about his or her cultural identity人们有时会对他或她的文化身份感到困惑。
( T )4 scholars prefer the term subculture to co-culture in describing a culture which exists witnin a dominant culture在描述一种存在显性文化的文化时,学者们倾向于亚文化到共同文化。
( F )components :sender,encoding,message,chann el,noise,decoding,feedback,and context通信过程由九部分组成:发送方、编码、消息、信道、噪声、解码、反馈和上下文。
( T )10 No two of us can assume that our sensations are the same我们谁也不能假定我们的感觉是一样的。
( T )11 people may possess different sensing of the same smell人们可能对同一气味有不同的感觉。
( T )12 Our perception are influenced by who we are,includeing the accumulation of our experience我们的感觉被我们是谁的影响,包括我们的经验的积累( T )13 we give meaning to or decode the information that we have selected andorganized during the selection stage 我们在选择阶段对我们选择和组织的信息给予意义或解码。
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判断1 the iceberg model of culture implies that it is very difficult to understand a culture thoroughly 文化的冰山模式意味着要彻底理解文化是非常困难的。
(T )2 culture is innate as soon as a person is born一个人出生就有文化(F )3 people may sometimes get confused about his or her cultural identity人们有时会对他或她的文化身份感到困惑。
(T )4 scholars prefer the term subculture to co-culture in describing a culture which exists witnin a dominant culture在描述一种存在显性文化的文化时,学者们倾向于亚文化到共同文化。
(F )5 a person could be a member of several different subgroups at the same time一个人可以同时成为几个不同的子组的成员。
(T )6 Intracultural communication occurs when the sender and the receiver from different races exchang messages文化的交流是发生在不同种族交换消息的发送者和接收者(F )7 communication and culture are inseparable and strongly connected沟通与文化密不可分,紧密相连。
(T )8 The sender must choose certain words or nonverbal to send an intentional message.this activity is called decoding发送者必须选择言语或非言语的发出故意这活动被称为解码(F )9 The process of communication has nine components :sender,encoding,message,channel,noise,decoding,feedback,and context通信过程由九部分组成:发送方、编码、消息、信道、噪声、解码、反馈和上下文。
(T )10 No two of us can assume that our sensations are the same我们谁也不能假定我们的感觉是一样的。
(T )11 people may possess different sensing of the same smell人们可能对同一气味有不同的感觉。
(T )12 Our perception are influenced by who we are,includeing the accumulation of our experience我们的感觉被我们是谁的影响,包括我们的经验的积累(T )13 we give meaning to or decode the information that we have selected and organized during the selection stage我们在选择阶段对我们选择和组织的信息给予意义或解码。
(F )14 the psychological filters refer to the psychological factors,including the attitudes,beliefs,and dispositions of the individual心理过滤指的是心理因素,包括个人的态度、信念和性格。
(T )15 ethnocentrism,stereotyping,prejudice and racism are learned民族中心主义、刻板印象、偏见和种族主义被学习(T )16 although stereotypes are considered as being negative judgements,they can also be positive虽然刻板印象被认为是消极的判断,但也可以是积极的。
(T )17 when communicating with people from other cultures,an individual sometimes is likely to treat them as his people and to assume there is only one way of doing things:that is his way当与来自其他文化的人交流时,一个人有时可能会把他们当作他的人看待,并假设只有一种做事方式:那就是他的方式。
(T )18 assumption of superiority may lead to asuming similarity instead of difference假设的优势可能会导致假设相似性而不是差异(F )19 economy is not the reason for the persistence of ethnocentrism,stereotyping,prejudice and racism经济不是种族中心主义,坚持理性的成见,偏见和种族(F )20 an exacting style of communication can be found in Japan,china,and some Native American cultures一个严格的沟通方式,可以发现在日本,中国,和美国本土文化(F )21 The self-effacement verbal style emphasizes the importance of boasting about one's accomplishments and abilities自谦的言语风格强调夸耀一个人的成就和能力的重要性(F )22 the elaborate,exacting,or succint communication style deals with the quantity and/or volume of talk that is preferred across cultural groups精心设计的,严格的,或简洁的沟通方式处理的数量和/或说是首选的跨文化群体体积(T )23 dialect refers to geographic variation,while sociolect refers to variation in terms of social group 方言是指地理变异,而方言是指在社会群体方面的变化(T )24 an elaborate style of communication can be seen in Arab cultures在阿拉伯文化中可以看到一种复杂的交流方式。
(T )25 speaking is the only mode of effective communication口语是有效沟通的唯一方式。
(F )26 the Thais liketo touch babies or small children,especially they like others to pat their children's head泰国人喜欢触摸婴儿或小孩,尤其是他们喜欢别人拍拍孩子的头(F )27 Saudi Arabs belong to touch cultures沙特阿拉伯人属于接触文化。
(T )28 the appropriateness of eye contact varies with different cultures眼睛接触的适当性因文化的不同而不同。
(T )29 Paralanguage may imply the connotation of the actual differences它可能意味着实际差异的内涵(T )30 In industrialized societies like the United States,the mastery-over-nature view tends to predominate在像美国这样的工业化社会,对自然景观的掌控往往占主导地位。
(T )31 The harmony-with-nature orientation draws clear distinctions among human life,nature,and the supernatural与自然取向的和谐在人的生命、自然和超自然之间产生了明显的区别。
(F )32 Both American and British show respect for tradition美国人和英国人都尊重传统。
(F )33 A doing orientation involves a focus on those types of activities which have outcomes that can be measured by someone else做定向工作需要关注那些能被别人衡量的结果。
(T )34 In Being cultures,social status and position are more important than what a person does作为一种文化,社会身份和地位比一个人所做的更重要。
(T )名词解释1 焦虑Anxiety:occurs because of not knowing what one is expected to do, and focusing on that feeling and not be totally present in the communication transaction.在新环境下人们不知如何应对,过多关注自己的情绪,不能全身心投入到交际中。
2 假设相似性而不是差异性Assuming similarity instead of difference:refers to the assumption that people are more similar to you than they actually are or that another person's situation is more similar to you own situation than it in fact is.是指人们比你实际情况更接近你的假设,或者另一个人的情况更像你自己的情况而不是事实。