商务英语中级2010092.2

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10年BEC中级考试报告

Business English Certificate VantageExamination Report2010CONTENTSPageIntroduction 1Paper 1 – Reading 3Paper 2 – Writing 8Paper 3 – Listening 14Paper 4 – Speaking 19Form 23FeedbackWEBSITE REFERENCEThis report can be accessed through the Cambridge ESOL website at: © UCLES 2010 0352INTRODUCTIONThis report provides a general view of how candidates performed on each paper in the 2010 past paper pack, and offers guidance on the preparation of candidates.∙GradingThe four BEC Vantage papers total 120 marks, after weighting. Each paper (Reading, Writing, Listening, Speaking) represents 25% of the total marks available. It is important to note that candidates do not ‘pass’ or ‘fail’ in a particular paper or component, but rather in the examination as a whole. A candidate’s overall BEC Vantage grade is based on the aggregate score gained by the candidate across all four papers.The overall grades are set using the following information:∙statistics on the candidature∙statistics on the overall candidate performance∙statistics on individual questions, for those parts of the examination for which this is appropriate (Papers 1 and 3)∙the advice of the Principal Examiners based on the performance of candidates, and on the recommendation of examiners where this is relevant (Papers 2 and 4)∙comparison with statistics from previous years’ examination performance and candidature. BEC Vantage has three passing grades: A, B and C, and two failing grades: D (Narrow fail) and E.Statements of Results contain a graphical display of a candidate’s performance in each paper. These are shown against a scale of Exceptional – Good – Borderline – Weak and indicate the candidate’s relative performance on each paper.∙Special ConsiderationSpecial Consideration can be given to candidates affected by adverse circumstances immediately before or during an examination. Examples of acceptable reasons for giving Special Consideration include illness and bereavement. All applications for Special Consideration must be made through the local Centre as soon as possible after the examination affected.∙Irregular ConductThe cases of candidates who are suspected of copying, collusion or breaking the examination regulations in some other way will be considered by the Cambridge ESOL Malpractice Committee. Results may be withheld because further investigation is needed or because of infringement of the regulations. Read more…∙Notification of ResultsCandidates’ Statements of Results are issued through their local Centre approximately two months after the examination has been taken. Certificates are issued about six weeks after the issue of Statements of Results. Requests for a check on results may be made through the local Centre, within one month of the issue of Statements of Results. Read more…∙Useful documentationCambridge ESOL produces the following documents which may be of use to teachers or institutions preparing candidates for BEC Vantage:∙Regulations (produced annually, for information on dates, etc.)∙BEC Handbook (for detailed information on the examination and sample materials)© UCLES 2010 03521∙Past Paper Pack (including Examination Papers 1–3, CD and recording script for Paper 3, keys, sample Speaking test material and Paper 2 mark schemes and sample scripts)∙BEC Speaking Test Preparation Pack (for information on the Speaking test including Teachers’ notes, Student worksheets, visuals and DVD)In addition, online teaching resources for BEC Vantage are now available. Included are sample tasks, tips for teachers and students, and a range of familiarisation and practice activities.Users of this Examination Report may find it useful to refer simultaneously to the relevant Past Paper Pack. This, together with further copies of this report, is available from the Centre through which candidates entered, or can be purchased using the order form online at If you do not have access to the internet, you can obtain an order form from:Cambridge ESOL Information1 Hills RoadCambridgeCB1 2EUUnited KingdomTel: +44 1223 553355Fax: +44 1223 553078Email: ESOLinfo@Website: Feedback on this report is very welcome and should be sent to the Reports Co-ordinator, Cambridge ESOL, at the above address. Please use the feedback form at the end of this report.© UCLES 2010 03522BEC VANTAGE READINGPART Main Skill Focus Input Response Number of questions1 Reading – scanning and gist One longer or four shorterinformational texts(approx. 250 – 350 words in total)Matching 72 Reading – understanding textstructure Single text: article, report, etc.with sentence level gaps (textplus 7 option sentences approx.450 – 550 words in total)Matching 53 Reading for gist and specificinformation Single text (approx. 450 – 550words)4-option multiplechoice64 Reading – vocabulary and structure Single informational text withlexical gaps (text includinggapped words approx. 200 – 300words) 4-option multiplechoice cloze155 Reading – understanding sentencestructure / error identification Short text (identification ofadditional unnecessary words intext of approx. 150 – 200 words)Proof-reading 12The BEC Vantage Reading Paper is based on five texts, with 45 questions of varied types (multiple choice, multiple matching and proof-reading). One mark is awarded for each correct answer, and the total out of 45 is then weighted to 25% of the candidate's overall mark. Candidates are required to transfer their answers onto an answer sheet, as instructed on the question paper, with no extra time being allowed for this purpose. Once received at Cambridge ESOL, candidates’ answer sheets are computer-scanned.Part 1 of this paper is a matching task containing a text divided into four sections (or four short texts on a related theme). Although the context of each text or section is similar, there will be information that is particular to each. Candidates are presented with seven statements and are expected to match each statement to the relevant section.Part 2 is a matching task, comprising a text that has had six sentences removed from it and a set of seven sentences labelled A–G. Candidates are required to fill each gap with the sentence which they think fits in terms of meaning and structure. There is one example at the beginning. This part tests understanding of text structure as well as meaning and candidates are tested on a variety of cohesive features with both a backward and a forward reference, sometimes going beyond sentence level.Part 3 consists of a text accompanied by six, four-option multiple-choice items, the stems of which may be in the form of a question or incomplete sentence.Part 4 is a multiple-choice cloze test with fifteen gaps, most of which test lexical items, and may focus on correct word choice, lexical collocations and fixed phrases.In Part 5, candidates are presented with a text of 12 numbered lines. They have to identify words (no more than one in any line) which have been incorrectly inserted into the text. However, some lines are correct.© UCLES 2010 03523Comments on candidate performancePart 1Candidates performed very well on this matching task and it presented few difficulties for the majority of candidates. Strong candidates coped particularly well with Question 3, correctly matching it with the reference in section A to it pushed forward even more aggressively by opening networks in four new countries.Question 1 proved more challenging, with weaker candidates incorrectly matching it with section A or D. The correct answer to Question 1 is C. It targets both the first and second sentences of C and requires candidates to process a relatively large piece of text. The key point in this part of the text is that specialists are doubtful of PTG’s claims for its cutting-edge product, which matches with the reference in the question to considered to be over-confident in the innovative nature of its product.It is possible that the candidates who incorrectly chose section A were attracted to the first two sentences; in particular to he didn’t cut corner s and laid out $16 billion on new technology. However, although A mentions PTG’s owner’s strong investment in technology, it does not refer to the belief that the company was over-confident or describe PTG’s technology as cutting-edge.The weaker candidates who chose section D as their answer to Question 1 may have been drawn to the reference to cash-rich PTG remained confident it would survive its initial problems. However, this is not the same as being considered over-confident, which is the focus of the question. It is important that candidates are not unduly attracted to sections that contain individual words that appear in the question. They need to consider the complete meaning of the question and the text.Part 2This was the most challenging part of the paper with Questions 10 and 11 proving difficult for some candidates.The correct answer to Question 10 is C. The text before the gap describes how changes to company structure and developments in communication technologies enable supervisors to manage more effectively. C refers to an increase in the number of tasks allocated to autonomous teams, which exemplifies the move towards effective management. The focus on teams and how they are best managed is continued after the gap by the reference to weaving networks together.Some weaker candidates chose A or D as their answer to Question 10. Extract A is a distractor and does not fit anywhere in the text. Extract A states that certain factors have shown that the prospects for some companies are good. It does not develop the point that certain changes will improve management. The time reference in extract D, which refers to events in the first half of the 20th century means that this extract is not located in this part of the text.The correct answer to Question 11 is F. The text before the gap describes further changes that are taking place in the modern company. The writer argues that economic value is not primarily a matter of assets and F develops this point further by stating that economic value results primarily from customers’ trust. Stronger candidates recognised this line of development and were able to link the pronoun at the beginning of F to ‘real economic value’ in the text.Some weaker candidates chose E as their answer to Question 11. Extract E, which is the correct answer to Question 9, does not develop the idea that value is dependent on factors other than assets. In addition, it does not fit grammatically in this part of the text.© UCLES 2010 03524Part 3Candidates coped very well with this task and for most it presented relatively few problems. For example, a large percentage of candidates handled Question 16 well, correctly identifying D as the answer. Option D targets the second sentence of the fourth paragraph, which states that recent school and college leavers regard training as a permanent aspect of their working lives. Despite candidates coping well overall with the task, Questions 14 and 17 caused a few problems for weaker candidates. The correct answer to Question 14 is C. It targets the end of the second paragraph, specifically the reference to directors … actively encouraging better staff training. Some candidates incorrectly identified B as the answer. They may have been attracted to there are……more and more human resources managers. However, this is not the same as an improvement in the status of managers responsible for training.The correct answer to Question 17 is A. It targets the last sentence of the fifth paragraph, which describes how employees want to gain “portable” skills. In option A, portable skills are equated with knowledge that employees expect to benefit from. Some weaker candidates incorrectly chose D. Although the fifth paragraph refers to the acquisition of skills that can be transferred to another company, it does not refer to which skills other companies require.Part 4For some candidates this was a relatively challenging part of the paper with Questions 28 and 31 in particular being challenging for candidates. The text that Question 28 targets describes the need for smaller companies to manage their supply chains, by monitoring orders and stock. The correct answer is A, levels. When selecting an answer, candidates need to look at the words that surround a gap and consider factors such as collocation, as well as taking into account the meaning of the four options. The same applies to Question 31, where the phrase ’perform a task’ is being targeted.Question 23 also caused problems for some candidates. The correct answer is A but quite a few weaker candidates chose option B or C. This question focuses on lexical precision and collocation. While it is appropriate in this context to describe a trend as particularly evident, that is not the case with strongly or considerably.Question 32 caused fewer problems for candidates. A high percentage of the stronger candidates correctly identified B as the answer, although some weaker candidates chose C. Candidates should remember to consider the grammatical context when selecting one of the 4 options. Although B and C are similar in meaning, C needs to be followed by the preposition ‘of’ and can therefore be ruled out of the gap.Part 5Most candidates handled this task well and for some it was a relatively straightforward task. Most candidates recognised the duplication of determiners in Question 43 and correctly identified one as the extra word.However, a more challenging part of the task for some candidates was Question 40. The grammatically incorrect word in this line is them but some weaker candidates identified however as the extra word. It is important than candidates distinguish between words that are incorrect and words that are superfluous. Although however is superfluous and could be removed, it is not, unlike them, grammatically incorrect. Another word that some weaker candidates identified as the extra word was has. Candidates need to consider the whole text and not just the line that the extra word appears in. The text refers to a point in the future when the sale of discounted items has finished. The removal of has would change the tense to past simple, which is not appropriate in this context.Question 41 also caused problems for some candidates. Although this is a correct line, a lot of weaker candidates incorrectly identified much as the extra word. As with Question 40, candidates need to remember the difference between words that are superfluous and can be removed and those that make the line grammatically incorrect.© UCLES 2010 03525Recommendations for candidate preparationIn addition to specific examination practice, students should be encouraged to read as widely as possible. The texts that appear in the test are drawn from magazines, newspapers and books, and it is important that students are familiar with these text types. Whenever possible, students should be given a range of reading purposes (retrieving information, getting the ‘gist’, understanding detail, etc.) since this will prepare them for the different task types that occur on the paper.Part Two was the part of the paper candidates found most challenging and it may be a task type that candidates need additional practice in. With gapped texts, candidates need to read the text before and after the gap carefully. It is also important when choosing an option that candidates process the whole text rather than trying to match individual words.Part Four was also a challenging part of the paper. In order to improve their performance on this part of the paper, it may be useful for candidates to increase their range of business vocabulary, particularly in the area of collocations, fixed phrases and phrasal verbs. They also need to consider how the grammatical environment limits their choice.Part Five was another challenging task. It has a grammatical focus and candidates may need to do more tasks that focus on accuracy. Candidates should also remember that the extra word has to be wrong and not simply superfluous.Although candidates did not perform badly in Part 3, they may benefit from practice in identifying and locating main ideas in a paragraph or section. It is also important for candidates to read the questions carefully. The task is testing detailed understanding and three of the options A – D may say something similar, but not exactly the same as the text; or the options may occur in the text but only one is correct with a particular stem or question.© UCLES 2010 03526∙Preparing for BEC Vantage Reading (a summary)Candidates should∙pay attention to the complete meaning of the sentences in Part 1∙read the whole text in Part 2 and try to predict what kind of information is missing from each of the gaps, as working on the extracts before reading the base text is potentially confusing∙look very carefully at the pronouns that occur in the extracts in Part 2. They must refer correctly to the nouns that precede and/or follow the gap in the base text.∙regularly review their choices in Part 2. As they work through the task, a difficulty in findinga particular extract may indicate that they have already used it incorrectly for an earliergap. Always leave enough time to double check answers against the text.∙pay attention to the general theme of the paragraphs in Part 3∙read the text and questions very carefully in Part 3. Remember that the options A – D in the question may say something very similar, but not the same, in meaning as the text.∙read the question or stem very carefully in Part 3. It may be that all of the options occur in the text but only one of them is correct with a particular stem or question.∙keep vocabulary lists and try to make use of words that are new. This will be particularly useful for Part 4.∙look carefully at the sentences in Part 5. Is the word chosen followed by a certain preposition or grammatical structure? Does it collocate with the surrounding words?∙remember that the extra word in Part 5 has to be grammatically wrong and not just superfluous∙write the whole word in Part 5 in capital letters and not a mixture of lower and upper case. Candidates shouldn’t∙match words alone in Part 1. There are usually some similarities between sections and candidates need to make sure that their choice matches the complete meaning of thequestion.∙ignore the introductory adverbs or phrases which link with ideas that go before the gap in Part 2. For example, ‘however’ or ‘but’ must be preceded by a contrasting idea.∙forget the need for tenses in the Part 2 extracts to fit logically with those already present in the base text∙choose more than one letter for any of the answers in Parts 1 – 4∙write more than one word for the answers in Part 5.© UCLES 2010 03527BEC VANTAGE WRITINGPART Functions/Communicative Task Input Response Register1 e.g. giving instructions, explaininga development, asking forcomments, requesting information,agreeing to requests Rubric only (plus layout of outputtext type)Internal communication(medium may be note,message, memo oremail) (40–50 words)Neutral/informal2 Correspondence: e.g. explaining,apologising, reassuring,complainingReport: describing, summarisingProposal: describing, summarising,recommending, persuading One or more pieces of input from:business correspondence(medium may be letter, fax oremail), internal communication(medium may be note, memo oremail), notice, advert, graphs,charts, etc. (plus layout if outputis fax or email)Businesscorrespondence(medium may be letter,fax or email) or shortreport or proposal(medium may be memoor email) (120–140words)Neutral/formalFor BEC Vantage, candidates are required to produce two pieces of business writing. The questions supply candidates with sufficient information to enable them to identify the target reader, use an appropriate style and register, and address all the content points.Both Part 1 and Part 2 tasks are compulsory. Part 1 requires candidates to produce a concise piece of internal company communication of between 40 and 50 words. This means writing to a colleague or colleagues within a company on a business-related matter. Candidates are given the layout of memos and emails (e.g. to/from/date/subject) on the question paper and need not copy this out as part of their answer. In Part 2, candidates are asked to produce an extended piece of business correspondence of between 120 and 140 words. This task involves the processing of one or two short input texts, which may contain visual or graphic material, and which have ‘handwritten’ notes on them.Each Writing task is marked by a trained examiner. Examiners mark in teams, monitored by Team Leaders. Each marking session is led by a Principal Examiner. Examiners refer to a General Impression Mark Scheme which provides detailed descriptions of performance at each of five levels of proficiency, with scores converted to provide a mark out of 10 for Part 1 and out of 20 for Part 2 (a total of 30 marks, i.e. 25% of the candidate's overall score). In addition to this, a Task-specific Mark Scheme for each question gives guidance on the features an answer should contain.In Part 1, the assessment focus is on content, effective organisation of input, appropriacy to the intended audience, accuracy and conciseness. In Part 2, the focus is mainly on content, style/register and, because the task is longer than Part 1, candidates have more scope to demonstrate a range of structure and vocabulary.© UCLES 2010 03528Comments on candidate performancePart 1This part of the paper was an email informing the company’s Human Resources managers about the annual HR conference. The majority of candidates understood the scenario and dealt with it well. However, some candidates failed to deal with the third point appropriately, partly as a result of misunderstanding the phrase ‘make a presentation’. Most addressed the three points in the order given, although some addressed points one and two in reverse order; stating why it was important for HR managers to attend before giving the date of the conference. This was acceptable as candidates are not required to deal with the points in a particular order.On the whole, responses showed a good understanding of the scenario and who the target reader was. Although a majority reformulated the input and addressed the points concisely, a few wrote over-length answers. Candidates should remember they are required to write 40 – 50 words in Part 1. Where the task is to write an email, candidates do not need to include to / from / date / subject details. Also, since twice as many marks are available for the Part 2 task as for the Part 1 task, it is important that candidates allocate their time appropriately and do not spend too much time on Part 1.Point 1For this point, candidates were required to inform HR managers of the date of the conference. Most dealt with it well, either providing a date or a day of the week for the conference. Either response was acceptable. Appropriate answers included:The annual conference for HR mangers is going to be on 5 June.The company is holding its annual conference for HR managers next Monday.A few candidates failed to address the point fully. Although they stated there was going to be a conference, they did not specify when. Candidates must remember to read the task carefully and address each point appropriately.Point 2This point required candidates to indicate why it was important for HR managers to attend the conference. Better candidates had relatively few problems providing an explanation. Responses included:we would like to review the staff performance in recent monthssubjects include future goals for our companyto decide the training courses for staffAlthough most candidates gave good answers, some failed to develop the point fully. Candidates must remember that where expansion is required, for example an explanation or a recommendation, they should ensure they provide this.Point 3For this point, candidates had to say what HR managers needed to do if they wanted to make a presentation. Most dealt with this well and responses from strong candidates included:Please email me if you would like to make a presentation.Could you send the PowerPoint to me as early as possible if you would like to make a presentation?© UCLES 2010 03529However, some candidates misinterpreted this point. Some appeared to think that ‘a presentation’ meant ‘being present’,while others regarded it as ‘personal presentation’ or ‘personal appearance’. Examples of these misinterpretations included:please make sure you would all be presentunless [you] clarify the reasons for me, everyone should not be absentwear the company cloth[es] and have a tieyou’d better [be] dressed in formal clothesIn addition, there were some candidates who did not refer to making a presentation but stated instead how HR managers should prepare for the conference. Examples of this misinterpretation were:Please prepare your comments and feedback when you attend it.Please prepare a report about staff in your area and make a plan for training.Prepare ideas about new recruitment and take notes.Part 2This part of the paper required candidates to write a proposal regarding the future of the company’s New York store. The majority of candidates coped well with the task and seemed well prepared. They understood the scenario and were able to produce proposals in an appropriate format and in a formal or neutral tone. Candidates also demonstrated good lexical range and an awareness of collocation and business terminology. Examples from strong candidates included:enhance their commitmentpromote a harmonious working atmosphereexpand our target marketattract more repeat customersPoint 1This point required candidates to recommend keeping the New York store open. On the whole, it was dealt with well. Typical responses included:I think we should keep the store open and I reckon the company will thrive if we make a good performance.In a number of responses, the recommendation to keep the store open was implied rather than made explicit. The essential point for the target reader was that the company had potential and that its performance would improve. Therefore, references to the strength of the company’s situation were considered acceptable. Examples of this were:the store’s future is brightour store will be better in the following yearsPoint 2This point required candidates to suggest ways in which the running costs of the store could be reduced. There were relatively few misinterpretations of ‘running costs’ and most candidates took the opportunity to expand the point and demonstrate some resource of vocabulary and structures. Examples of strong candidates’ responses included:suggest we reduce the stores overheadswe should save [on] electricity and waterwe need to find new cheaper supplierswe should close the store when it is not busy© UCLES 2010 035210Point 3For this point, candidates had to recommend a way to motivate staff. It was another opportunity for candidates to demonstrate range and on the whole, it was handled imaginatively and accurately. Examples of good responses were:organize some activities and encourage staff to participate actively in improving the staff’s performancewe should provide better training for staff to help improve moraleSome stronger candidates successfully linked their suggestions with Point 4. Where possible, candidates should aim to link appropriate elements of a task as this helps to improve overall cohesion. One example of this was:a bonus scheme linked to sales volume could be introduced since this would enhance staff morale as well as boosting salesPoint 4This point required candidates to suggest a way of dealing with falling sales. On the whole, it was handled well. Typical responses included:we need to improve the environment for customerswe should discount our products to attract more customersit is a good idea to offer some free samples and prepare some giftsPoint 5For this point, candidates had to recommend introducing a new store design. The point did not require expansion, but many candidates chose to develop it. Although candidates are expected to keep broadly within the word count for Part 2, some expansion of content points helps to produce a good response. Examples of good responses were:the layout remains exactly the same as 5 years ago and needs to be improvedour store looks like a warehouse and it needs to look a lot better than thiswe should improve store’s image by providing good after sales service.Recommendations for candidate preparationPart 1The writing task in Part 1 tests whether candidates can write concisely and convey specific information to a named target reader. Being able to write concisely means first gaining a clear understanding of the purpose of the message and what it seeks to achieve. Students need to practise reading tasks very carefully and identifying the key content points.Sometimes in Part 1 candidates are tempted to copy the explanatory information provided as part of their answers. Although it is expected that they will use certain key words from the task, they should, wherever possible, consider how they can rephrase to show expansion and range of language.However, there is a fine balance between expansion and range on the one hand and irrelevance on the other, and students need to develop skills in expressing important information in a few words. Students can be aided in this by learning and using precise business-related vocabulary, which will also help them to produce a more authentic response. The most frequent reason for penalising answers is omission and candidates need to check that they have covered each of the bulleted points adequately.Candidates should also remember that they do not have to tackle the points one by one, but should think of the whole message, understand what the points mean, express them in their © UCLES 2010 035211。

BEC中级口语：2010商务英语(BEC)考试中级口语精选讲义(2)

BEC 中级口语：2010 商务英语(BEC)考试中级口语精选讲义(2)ⅳ、 BEC2 ContentBEC2 考试主要是考学生的语言能力，包括听、说、读、写四个方面。

试卷所设计的语言文字基本山都与商务有关。

另外，还考学生的英语语法、结构等内容。

BEC2 考试分笔试和口试两大部分。

笔试包括阅读、写作和听力。

PreliminaryVantageAdvancedReading1 hr 30 mins ﹡1 hr1 hrWriting45 mins1 hr 10 minsListening40 mins40 mins40 minsSpeaking( 2 candidates)12 mins ﹡﹡14 mins ﹡﹡16 mins ﹡﹡ⅵ 、 BEC2 Grades* one overall grade* each skill counts for 25%*candidates also receive profile of performance* Preliminary: two pass grades* Vantage and Advance: three pass gradesⅶ、 Introduction to BP Preparation Resource* vocabulary* textbook《 Pass Cambridge Vantage 》Teamwork, Entertaining a client, Brand power, New premises, Health and safety,Business travel,Marketing disasters,Going global 是 BV 常考的商务专题。

下面以 Brand power 举例说明：1 . 掌握商务词汇短语E.g. to buy/develop/launch/sell/test/own/stretch/damage a brandE.g.brand image/leader/loyalty/name/power/stretching2 . 掌握相关商务知识E.g. Explain why you brought one of the products.strong sense of brand loyaltyreasonable pricegood after-sales servicereliability of the productgood and consistent qualityuser-friendly designgood value for moneyin style3 . 掌握相关背景知识Tesco, J Sainsbury, Asda《 Working in English 》* mock exam papers: 9 setsⅷ 、 Register for BVⅸ 、 Business ResearchAnswering business studies questionBusiness Studies is a skills based subject which tests students' ability to use their knowledge.There are four basic skills:Level One Description/IdentificationLevel Two ExplanationLevel Three AnalysisLevel Four EvaluationTo gain the highest grades,candidates must show evidence of the higher skillsKey types of questions Responses should:Identify/state/describe.. make a pointExplain/outline… make a point and develop itDiscuss…present two sides of the debateExamine/assess/analyse.. make a point and develop fully with some question of itCritically assess/to what extent…explain both sides and evaluate。

商务英语综合教程(中级) Unit 2-《商务英语综合教程》(中级)

• 4. You can change the details of the plan to the patients’ needs.
• 5. My agent persuaded me to accept the idea after the meeting.
• 6. The leader will give a speech in public about education.
• 3. Do you know any presentation skills?
Reading Text How to Improve Your Presentation Skills
Questions for Fast Reading
• 1. In which ways can the presenter know the needs of the audience?
The following phrases are commonly used to describe a product. Please choose one of them to make a sentence.
...is/may (can) be used for/to/in/as... ...is/may (can) be of value of... ...is/may (can) be effective in (for, against)... ...is/may (can) be recommended for... ...is/may (can) be applicable for (to)...
Pre-reading Questions
• 1. Why is it important to give a successful product presentation to customers?

新编剑桥商务英语(BEC-中级-第三版)Module-2

Module 2 第二单元2.1ﻩBusiｎessＴoｐｉcﻩｐanｙＢeneｆｉtsﻩ商务话题篇ﻩ公司福利三、Vocabuｌaｒy: Bｅｎｅfiｔｓand ｉnｃeｎtivesbeｎeｆits ｎ、福利inｃentｉve n、ﻩ奖励job tｉｔlｅﻩ职衔,职位, 头衔tｒaininｇand staff dｅｖｅlopmentﻩ培训与员工发展gｏoｄsａlaryﻩ可观得收入ｐenｓｉon n、ﻩ养老金ｆｌexｉble workｉng hｏurｓﻩ弹性工作时间,灵活得工作时间opｐoｒtuｎities to travｅｌﻩ旅游机会opｐｏrtｕnitieｓforｐｒomｏtｉｏnﻩ升职提拔机会days ofｆﻩ几天短假pａny ｃarﻩ公司配（给得汽）车ｔoo gooｄtｏbe truｅﻩ好得令人难以置信ｃlient serｖｉcｅｅxeｃuｔiveﻩ客户服务主管takｅ…wiｔh ａｐiｎch/ｇrain ｏf salt 对…将信将疑, 对…不完全相信olｄａnｄestａblｉshed 历史悠久resｏurｃeｓdiｒector(hｕｍan resoｕrces direｃｔor得简称）人力资源部经理ﻩqｕａlｉｆicａtion n、资格teｍpﻩn、(ｔemｐoraｒy/temｐorａry ｗoｒkｅr得缩略语)临时员工incumbent prｏgramme 在职员工培训课程,岗位培训课程humａｎresources 人力资源promｏte ｆroｍｗiｔｈｉｎﻩ提拔内部员工take on 接受, 招聘intake ｎ、从外部吸纳招收得员工prｏｊect maｎaｇer项目经理gｒｏｗaｎd maintain ｃustｏmｅr relａtionsｈip发展与维持客户关系cａｎteeｎn、食堂, 餐厅heａd office ｎ、ﻩ总部,总公司brainsｔoｒmｉng ｎ、自由讨论,头脑风暴, 集思广益bｒeaｋouｔn、突破ｅnpaｓs vt、ﻩ包括, 包含saｌes ａnd markｅtingﻩ销售与市场营销reｓｅarcｈand ｄeveｌｏpment aｎｄmanuｆactuｒinｇ研发与生产peｒk ｎ、好处, 额外津贴, 外快finａl salａry peｎsiｏｎschｅme 按最终薪水给付得养老金计划budget n、ﻩ预算ｎon－cash reward 非现金形式得奖赏onｃe－in-a－lifｅtiｍe ａdj、千载难逢得, 令人难忘得ｃareer ｇoal职业目标senioｒmanaｇeｍent 高层管理人员longevity n、长寿,长命;寿命fｏr the long haul 长远地Xerｏx 施乐公司（财富50０强公司之一, 总部所在地美国, 主要经营办公设备）, 施乐（商标名,美国办公设备制造公司）；影印,静电印刷品Ｇlobａl Ｓerｖｉcｅs环球服务公司Uxｂｒiｄｇeﻩ欧克斯桥镇(位于伦敦西郊得一个小镇)Ｂenｅfits and incentiｖｅsﻩ福利与奖励Ｅmｐloyｅe Ｂenefiｔs员工福利1. LegａlｌｙRequiｒeｄBeneｆits 法律保障得权利Social Seｃｕｒitｙ社会保障ﻩUnemploｙmｅnｔｐensａtion失业补偿Worｋｅr s’ peｎｓation 工伤赔偿2.Retirｅｍeｎt—ｒｅlatｅd Benefｉts与退休相关福利Penｓion Plａｎsﻩ退休金计划３、Iｎsurａnce Rｅlated Beｎeｆiｔｓ与保险有关得福利Healｔh Insurance健康保险ﻩLife Iｎsurａnce 人寿保险Acｃidｅntａｎd Ｄｉｓabilｉｔy Inｓｕrａnceﻩ意外事故与伤残保险4. Ｐaid Hｏlidａys aｎｄPａiｄVaｃａｔiｏｎs带薪公假与带薪休假５、Oｔherｓ其她福利Ｌoｃal Ｃonvｅyaｎce Alloｗanｃe交通补贴ﻩHousinｇAｌlowanｃe 住房补贴ＭeａｌAllowance伙食补贴HolidayＢonｕs旅游津贴Ｉｎcentivｅｓﻩ奖励措施二、2、11、●ａn iｍprｅsｓiveｊob tｉtｌe显要得职衔●training and stａff develoｐmenｔ培训与员工发展●a goｏd sａｌary可观得收入●aｐeｎｓion养老金●fｌexible ｗorkiｎg hｏurｓ灵活得工作时间●ｏｐpｏrｔuｎｉtiｅs to tｒaｖel旅游机会●opportunities ｆor ｐromｏｔｉon升值提拔机会●pareｎｔａl lｅave育儿假●ｄaｙｓoff ａｎｄlonｇｈｏｌidａys短假与长假● a pany car公司配车2、参考词语与表达:new-hire ｔrａininｇ新员工培训ｏrｉeｎtａtion新员工培训,迎新会ｖoｃatioｎal trａｉnｉng／pｒofessionａl trａｉning职业培训managｅmｅnｔtrａining管理培训develop a gｏod trainｉng prograｍｍe ｔo kｅeｐthｅstaｆf motivateｄ通过开发良好得培训计划来提高员工得工作热情Many entreprｅneurs sｅem to vｉｅw emｐｌoyｅe trainｉng and dｅvｅｌopｍent as m ｏｒe optiｏnａｌｔhaｎｅsseｎtial…ａvｉewpｏiｎt tｈat can bｅcostly to both sh ｏrt-tｅrm ｐroｆits and lonｇ—tｅrm pｒogresｓ、许多企业家认为员工得培训与发展可有可无, 而非至关重要, 认为这对公司得短期利益与长远发展来说代价太高。

剑桥商务英语中级unit_2资料

场营销
research and development and manufacturing 研发和生产
perk n. 好处，额外津贴，外快 final salary pension scheme 按
最终薪水给付的养老金计划
budget n. 预算 non-cash reward 非现金形式的
Discuss: What is most important to you when choosing a job?
an impressive job title training and staff development a good salary a pension flexible working hours opportunities to travel opportunities for promotion parental leave days off and long holidays a company car
qualification 资格
temp n. 临时员工
incumbent program 在职员工培训课程
human resources 人力资源
promote from within 提拔内部员工
take on 接受，招聘 intake n. 从外部吸纳招收的员
工 project manager 项目经理
Unit Two
Company Benefits
An Overview of Unit Two
2.1 Business Topic (Company Benefits)
Vocabulary (Benefits ＆ Incentives)
Reading
Speaking

剑桥商务英语中级习题集(2010年春季)参考答案

目录BEC中级参考答案 (2)TEST 1 (11)TEST 2 (12)TEST 3 (14)TEST 4 (15)TEST 5 (2)TEST 6 (3)TEST 7 (4)TEST 8 (5)TEST 9 (7)TEST 10 (8)TEST 11 (9)TEST 12 (10)商务英语中级习题集2010版TEST 1WRITINGAll content points are covered, using natural sounding language and a consistently appropriate tone.Band 4There is a satisfactory range of structures, with some errors, but these do not impede understanding. The content points are adequately covered, and the register is appropriate. The information is generally well organized, using headings and other discourse markers.LISTENINGPART ONE1 JAYE2 CUSTOMER SERVICES3 OFFICE ASSISTANNT4 457.605 EUROPE HOLIDAYS6 BUSINESS CARDS7 MARKETING EXECUTIVES 8(THE) (COMPANY) LOGO9 INFORMATION PACK 10 PARK HOTEL11 FRONT HOTEL 12 NEW DESIGNSTEST 2WRITINGBand 4All points are adequately covered and developed. There is an adequate range of language, though with some repetition.Band 4All the content points are covered and are well organized. The range of language is good, and though some errors occur, these do not obscure the message. The register is appropriate.LISTENINGPART ONE1 TAKING MINUTES2 13(TH) OCTOBER3 CERTIFICATE4 CUSTOMER SERVICE5 WORLDNET/WORLD NET6 OUTSIDE LINES7 TRANSFER CALLS 8 (THE) EQUIPMENT9 TRADE FAIR 10 AFTER LUNCH11 REVISED BUDGETS 12 HEAD OFFICETEST 3WRITINGBand 5All the content points are successfully addressed, with a controlled, natural use of language, and evidence of a wide range of vocabulary and structure.All the content points are adequately covered and satisfactorily organized. As well as achieving an appropriate register, the candidate demonstrates a good range of vocabulary, e.g. ‘key findings’. There are, however, a number of spelling error.LISTENINGPART ONE1 CUSTOMER DATABASE2 COMMUNICTIONS DIRECTOR3 PRODUCT DEMONSTRATION4 MEDIUM5 RACING WEAR/RACING CLOTHES6 SPECIFICATIONS7 PRICE LISTS8 SPARE PARTS 9 RETAIL PARK 10 LOADING AREA 11 RECEIPT12 (OLD) PHOTOCOPIERTEST 4All the content points are covered, with controlled, natural use of language.Band 4The content points are more than adequately addressed. A range of discourse markers and linking devices is used. Both the register and format are appropriate to the task, and the language is generally accurate.PART ONE1 DATABASE2 SUPPLIER3 HOW ARTH4 IT CO-ORDINATOR5 (QUALITY) DESIGN6 EUROPE7 ADVERTISING CAMPAIGN 8 DISCOUNTS\9 COMMERCIAL HALL 10 380 (SHAREHOLDERS)11 MICROPHONES 12 AMENDED FIGURESTEST 5WRITINGPART ONE Sample ABand 5All the content points are clearly addressed, and the language is well controlled and concise, making use of a range of suitable expressions.PART TWO Sample CBand 4All the content points have been addressed with reasonable attempts at development. The report is generally well organised and it is cohesive and concise. Overall, the language used is accurate and includes a good range of grammar and vocabulary.LISTENIINGPART ONE1 PLANT MANAGERS2 PACKING AREA3 SHOP FLOOR4 DELIVERY5 ELECTRICAL ENGINEER6 DESIGN (SECTION)7 LANGUAGE ABILITY8 (A) DIPLOMA 9 IT CONSULTANT 10 PRODUCTS11 ONLINE SELLING / ON(-)LINE SELLING 12 COST(-)EFFECTIVETEST 6WRITINGPART ONE Sample ABand 3All the content points have been addressed relatively clearly, and an attempt has been made to expand upon the prompts and avoid lifting language from the question paper. Some language errors occur, but these are relatively minor and do not obscure the message.PART TWO Sample CAll the content points are clearly covered and the report is easy to read, making use of a good range of expression, including linking devices and phrases. The use of language is ambitious for the level, and although there are some errors, these tend to be relatively minor and do not detract from the clear communication of the message.LISTENIINGPART ONE1 SERVICE(S)2 PACKING3 DAMAGED4 (AN) ENGINEER5 SECTOR BRIEFING6 INVESTMENT NEWS7 ECONOMIC DEVELOPMENT 8 CORPORATE REGISTER9 MANAGEMENT SCHOOL 10 INDUSTRIAL RELATIONS11 7.45 / 19.45 12 BOOK SIGNINGTEST 7WRITINGPART ONE Sample ABand 4All the content points are clearly addressed, and the email is concise and clear, showing evidence of a good range of vocabulary. There are some errors, but these do not impede communication or detract from the overall positive effect on the reader.Band 5All the content points have been addressed and the target reader would be fully informed. The report is effectively organised, making use of headings and discourse markers. The range of vocabulary and grammar is good, and where errors occur they are minor. The register and format are consistently appropriate.LISTENIINGPART ONE1 (A) (NEW) TRAINEE2 (OUR) (PROFIT) MARGIN(S)3 PRODUCT LAUNCH4 (FINAL) AGENDA5 STATISTICS6 (THE) ANNUAL REPORT7 NEW CONTRACTS8 OVERSEAS9 OVERTIME 10 DOUBLE (RATE)11 (THEIR) LINE MANAGER(S) 12 SHIFT(S)TEST 8WRITINGBand 5All the content points are covered and there is evidence of a wide range of vocabulary and good language control. The email is clear and concise and the register is appropriate.Band 4The letter addresses all the content points and these are expanded upon appropriately. The register and format are consistently appropriate and the content is well organised. Good language control is demonstrated, and a wide range of vocabulary and grammar structures is used.LISTENIINGPART ONE1 PLASTIC COMPONENENTS2 COMPETITORS3 (THE) FOCUS4 (SKILLED) OPERATORS5 TRAINING STAFF6 TRIAL PERIOD7 HOLIDAY PAY 8 DISTRIBUTOR 9 PRODUCTIVITY BONUS(ES)10 (THE) TRADE FAIR 11 TAKEOVER 12 REDUNDANCIESTEST 9WRITINGPART ONE Sample AThe answer contains all the necessary information, yet is concise, and the language used is generally accurate. Overall, the impression on the reader is positive.PART TWO Sample CThe candidate’s answer is effectively organised, covers all the important information clearly and contains a wide range of vocabulary and structures. There are few errors, and language is well controlled and natural sounding. The overall effect on the reader is very positive.LISTENIINGPART ONE1 PACKAGING2 PENALTY CLAUSE3 INSTALLATION4 INSURANCE5 (NEW) OUTLETS6 BRAND EXECUTIVE7 PURCHASING8 LOYALTY CARD/SCHEME 9 UPGRADE10 OVERHEADS 11 PROPERTY 12 PEAK MONTHSTEST 10WRITINGAll points are addressed, and the register and format are on the whole appropriate. The range and accuracy of language are generally good, and the reader would be clearly and fully informed.PART TWO Sample CAll content points are clearly covered, and the report is well organised with good cohesion. Both the register and format are consistently appropriate. Generally, the language used is accurate, and a good range of structures and vocabulary is demonstrated.LISTENINGPART ONE1 (THE) LAST QUARTER2 (THE) LONG(-)TERM3 CURRENT4 LOSSES5 SECOND STAGE6 (A) PENALTY (CLAUSE)7 UNSKILLED8 (ANOTHER)/(A)/(THE) CONTRACT 9 (SOFTWARE) ENGINEER10 (THE) TIMING 11 (THE) HARDW ARE 12 OBJECTIVE(S)TEST 11WRITINGThe candidate has fully addressed all the content points. The language is natural and well controlled in its usage. The overall effect on the reader is very positive.PART TWO Sample CBand 4The candidate has addressed all the content points, using a good range of appropriate vocabulary and structures. The report is well organised and generally accurate. The overall effect on the reader is positive.LISTENINGPART ONE1 JOBSPLAN2 CURRENT REPORTS3 (THE) APPENDIX4 (THE) HEAD OFFICE5 (THE) DISCOUNT SHOP6 DELIVERIES7 SURVEY8 TAX BENEFITS9 SHAREHOLDERS(‘) 10 VIP LOUNGE11 SOUND SYSTEM 12 EVENTSTEST 12WRITINGPART ONE Sample AAll points are covered, and language is controlled and concise, and demonstrates a wide lexical range. The register is consistently appropriate, as is the format.PART TWO Sample CBand 4All content points are covered, and the report is well within the recommended word limit. Language is generally accurate, and good range is demonstrated. Both register and format are appropriate and the report is well organised.LISTENINGPART ONE1 INTERNA TIONAL COMMUNICATION2 BOARDROOM3 FEEDBACK FORM(S)4 GLOBAL PARTNERSHIPS5 HEADED6 TRAINING SESSION7 CHANGE SUPPLIER8 INSTALMENTS 9 INNOV A TIONS 10 HUMAN RESOURCES/HR11 TEAMWORK 12 MOTIV ATION。

全国外经贸从业人员认证考试国际商务英语等级考试(中级)

个人收集了温度哦精品文档供大家学习==============================专业收集精品文档====================================================================================================================================================================全国外经贸从业人员认证考试国际商务英语等级考试（中级）试卷2009年5月dialogue. This section totals 10 points.Steve: I’m glad to see that you have （1） some new products.They are very （2） . I hope we can do （3）together as your products are （4） in our country.Li: Thank you! I’m so glad to hear that. And would you tell me which （5）of the refrigerators you are interested in?Steve: Sure. Here is our（6） . You’ll find the required items, specifications and （7） all there. Now, I’d like to have your lowest quotations,CIF New York.Li: Thank you for your inquiry, Mr. Steve. Here is our latest FOB price list. All the prices in the list are subject to our final（8） .Steve: Good. I will look into the price list and （9） it with my colleagues. We can have further （10） later.Section BDirections: Listen to the short statements, read the answer choices and decide which one is closest in meaning to the statement you have heard. This section totals 10 points.==============================专业收集精品文档=============================个人收集了温度哦精品文档供大家学习==============================专业收集精品文档====================================================================================================================================================================（）1. A. Why are there so many people at the cinema?B. Have you been to this cinema before?C. This movie is really very popular.D. I was glad to see you at the cinema.（）2. A. Jessica has only been here for a year.B. Jessica has been here the longest.C. Jessica has been alone for a year.D. Jessica felt homesick as she has been here for a year.（）3. A. I’ll feel disappointed if you can’t come.B. I thought you would came.C. Anyway you came.D. I didn’t know what to expect.（）4. A. He is probably a part-time student.B. He never goes to the English class at night.C. The English course is only available at night.D. He always goes to school alone.（） 5. A. His apartment is not far from the subway station.B. The subway station is made up of stone.C. His apartment is quite far from the subway station.D. He threw a stone at the subway station.==============================专业收集精品文档=============================个人收集了温度哦精品文档供大家学习==============================专业收集精品文档====================================================================================================================================================================Directions: There are ten incomplete sentences in this section. For each sentence there are four choices marked A, B, C and D. Choose the ONE that best completes the sentence. Then write down the right answer in the brackets for each sentence. This section totals 10 points, one point for each sentence.（）1 Customers have become less loyal to brands and are more willing to to lower-priced coffee products.A. trade inB. trade forC. trade upD. trade down（）2 Toyworld is a profitable toy retailer in Seattle, US, with subsidiaries in over30 countries.A. basingB. baseC. basisD. based（）3 We have Julian Montero, the Argentine supplier of the wine we are importing.A. touchedB. contactedC. linkedD. contacted with（）4 Bob and Tony are business and have arranged to meet at the sales conference.A.delegatesB.customersC. associatesD.officers（）5 Telecommunication companies belong to the tertiary of industry.A.sectionB.sectorC.areaD.part（）6 Our products are of better quality than from other countries.A. thisB. thatC. thoseD. it（）7 The price of the catalogue is against your first order.A.removableB.replaceableC. rechargeableD.refundable（）8 An L/C should be established in our favor by documentary draft at sixty days’ sight.A. availableB. honorableC. payingD. paid（）9 We would like to take this opportunity to write to you the hope of establishing business relations with you.A. atB. forC. withD. in（）10 The goods are packed in cartons innerlined with material.==============================专业收集精品文档=============================个人收集了温度哦精品文档供大家学习==============================专业收集精品文档====================================================================================================================================================================A. water-provedB. water-protectedC. water-proofD. water-tightSection BDirections: There are ten blanks in the following passage. You are required to choose the best onefrom the given four choices marked A, B, C, and D. Then write down the correct answer in the brackets.This section totals 10 points, one point for each blank.Before marketing yourself globally, it is important to 1 your business is ready to dealwith challenges presented by the international environment 2language and cultural barriers, foreign laws, order fulfillment, and pre/post sales support.Language and Culture- Neither technical accuracy 3 perfect translation is sufficient when considering the language you will communicate through. It is important to really understand howa language is used by the people in your 4 market.Regional Laws - All phases of product 5 are affected by regulations. The product itself, such as its physical and chemical aspects, is subject to laws 6to protect consumers with respect to purity, safety or performance. Product features such as packagingand warranties, advertising, sales promotion techniques are also subject to local regulations.Order Fulfillment - How will you deliver your products? What business partners will you need to ensure smooth logistics of your product? Can you handle your shipment costs? If you cannot 7 demand or ensure smooth delivery of your product, you are at risk of negatively affecting your businessand its image. It is important to find and qualify 8distributors, and pay particular attention to contract negotiation and distribution management.Pre and Post Sales Support - 9 with your customers as well as your business partnersis an important consideration when marketing and selling internationally. Many businesses are ableto meet customer expectations through strategic alliances or foreign distributors who deal with thelocal customer base on their 10 .（）1 A. ensure B. assure C. reassure D. sure（）2 A. excluding B. excluded C. including D. included（）3 A. so B. nor C. and D. or（）4 A. local B. own C. target D. home（）5 A. sales B. exhibition C. promotion D. development==============================专业收集精品文档=============================个人收集了温度哦精品文档供大家学习==============================专业收集精品文档====================================================================================================================================================================（）6 A. planned B. proposed C. supposed D. designed（）7 A. meet B. run into C. encounter D. face（）8 A. potent B. polite C. ethical D. potential（）9 A. Connection B. Communication C. Link D. Contact（）10 A. account B. part C. behalf D. marketSection CDirections: There are two passages in this section. Each passage is followed by some questions or unfinished statements. For each of them there are four choices marked A, B, C and D. You should decide on the best choice. Then write down the correct answer in the brackets for each question or statement. This section totals 20 points, two points for each question.Passage OneInvesting thousands of pounds in the recruitment and training of each new graduate recruit may be just the beginning. Choosing the wrong candidate may leave an organisation paying for years to come.Few companies will have escaped all of the following failures: people who panic at the first sight of stress; those with long impressive qualifications who seem incapable of learning; hypochondriacs whose absentee record becomes astonishing; and the unstable person later discovered to be a thief or worse.Less dramatic, but just as much a problem, is the person who simply does not come up to expectations, who does not quite deliver; who never becomes a high-flier or even a steady performer; the employee with a fine future behind them.The first point to bear in mind at the recruitment stage is that people don’t change. Intelligence levels decline modestly, but change little over their working life. The same is true of abilities, such as learning languages and handling numbers.Most people like to think that personality can change, particularly the more negative features such as anxiety, low esteem, impulsiveness or a lack of emotional warmth. But data collected over 50 years gives a clear message: still stable after all these years. Extroverts become slightly less extroverted; the acutely shy appear a little less so, but the fundamentals remain much the same. Personal crises can affect the way we cope with things: we might take up or drop drink, drugs, religion or relaxation techniques, which can be have pretty dramatic effects. Skills can be improved, and new ones==============================专业收集精品文档=============================个人收集了温度哦精品文档供大家学习==============================专业收集精品文档====================================================================================================================================================================introduced, but at rather different rates. People can be groomed for a job. Just as politicians are carefully repackaged through dress, hairstyle and speech specialists, so people can be sent on training courses, diplomas or experimental weekends. But there is a cost to all this which may be more than the price of the course. Better to select for what you actually see rather than attempt to change it. （）1. The purpose of this passage is to give managers the advice that .A. Employers should select candidates for their potential.B. Employers should select candidates for what they are rather than for their potential.C. Employers should select the newly graduated and send them on training courses, diplomasor experimental weekends.D. Employers should select experienced candidates to avoid spending thousands of pounds intraining.（）2. According to the passage, which of the following statements is true？ .A. Absolutely, People don’t change during their working lives.B. Generally, people change to a large extent during their working lives.C. Fundamentally, people stay the same during their working lives.D. Normally, people don’t change at all during their working lives.（）3. What does a fine future behind them (line 3 of paragraph 3) means? .A. Some people will certainly have a promising future though they are not very competent intheir present work.B. Some people don’t have any potential for their work though they are employed.C. Some people can have a bright future though they can’t do their work well.D. Some people have potential when they are employed, but never realize that potential. （）4. According to the passage, people’s basic abilities like language learning and numeracy .A. change little over their working life.B. never change over their working life.C. change fundamentally over their working life.D. change profoundly over their working life.（）5. The word deliver (line 2 of paragraph 3) means .==============================专业收集精品文档=============================个人收集了温度哦精品文档供大家学习==============================专业收集精品文档====================================================================================================================================================================A. to take goods to the places or people they are addressed toB. to give a speechC. to do what you promised to doD. to help a woman to give birth to a baby.Passage TwoAsian economies will continue to expand rapidly in the next two years on the back of foreign investments, exports and domestic demand, but will not be free of worries, according to a recent securities company economic report. Massive infrastructure spending, the benefits of past investments and deregulation and growing regional trade will push along regional growth.The report tipped China’s gross domestic product to grow by 9.5 per cent in 1996 and 10.5 per cent in 1997, and Hong Kong’s to grow by 4.3 and 5.0 per cent. Singapore’s real GDP was forecast to grow by 7.6 and 7.4 per cent, Malaysia’s by 8.6 and 8.1 per cent, Thailand’s by 8.8 and 8.4 per cent, Indonesia’s by 7.3 and 7.1 per cent and Philippines’ by 5.6 and 5.8 per cent.“However, all is not rosy,” cautioned the report, which listed overheating as the region’s biggest challenge in the short term and skilled-labor shortages in the long run.It cited strains from rapid growth that had begun to stretch current account deficits and spur inflation in some regional economies, which could prevent their central banks from lowering interest rates.“This implies that economic vulnerability to unexpected shocks will remain high,” the report said, forecasting a further tightening of monetary policy in countries such as the Philippines and Malaysia, and no significant easing in Thailand, Indonesia and China.Crosby Securities also cited massive new investment programs generated by demands on infrastructure such as power, telecommunications and transport which had fuelled over-heating.It said Asia would also face a bigger challenge from newly deregulating economies in Eastern Europe which offered lower costs and better-educated workers to foreign investors.Asia’s main foreign investors should, however, continue to expand their presence in the region, the securities house said, noting new trends of intra-Asian investment.Singapore is shifting its lower value-added disc drive and electronics industry to Malaysia, which in turn is moving some of its garment-making and consumer electronics manufacturing to Indonesia and==============================专业收集精品文档=============================个人收集了温度哦精品文档供大家学习==============================专业收集精品文档======================================================================================================== ==========================================================================================专业收集精品文档=============================Thailand. Thailand, Malaysia and Singapore are increasingly investing in Viet Nam, Myanmar and Laos.“Asia will benefit from this trend in several ways,” the report said.（）6 Asia economy will continue to grow because of _____________.A. foreign investmentB. demands in Asian countries.C. exportD. all of the above（）7 In the next 2 years, the highest economic growth will appear in ____________.A. SingaporeB. ThailandC. Hong KongD. China（）8 Years later, the problem in Asian economy may be _________________.A. too little investmentB. too much investmentC. not enough qualified laborsD. monetary instability（）9 According to this report, economic changes in East Europe are ___________.A. harmfulB. challengingC. helpfulD. useless（）10 The report is about the prospect of Asian economy.A. optimisticB. pessimisticC. more optimistic than pessimisticD. more pessimistic than optimisticIII ．Business Translation: 20%（商务翻译，20分）Section ADirections : There are ten terms in this section. Translate the English termsor phrases into Chinese and the Chinese terms or phrases into English. Then write down the translation on the paper. This section totals 10 points, one point for each term.1 particular average2 gunny bag3 Through B/L4 profit margin5 days of grace6 行业刊物7 预定金 8 空白背书9 往来行 10 不可抗力Section BDirections : Translate the following five Chinese sentences into English. Then write down the个人收集了温度哦精品文档供大家学习==============================专业收集精品文档======================================================================================================== ==========================================================================================专业收集精品文档=============================translation on the paper. This part totals 10 points, two points for each sentence.1我方将与银行作出安排开立保兑的、不可撤销的信用证。

剑桥商务英语中级真题 2-4辑听力文本

剑桥商务英语中级真题集听力原文目录BEC中级真题集听力原文(2010版) (1)TEST 1 (1)TEST 2 (6)TEST 3 (12)TEST 4 (18)TEST 5 (23)TEST 6 (29)TEST 7 (34)TEST 8 (40)TEST 9 (45)TEST 10 (50)TEST 11 (55)TEST 12 (61)BEC中级真题集听力原文(2010版)TEST 1Part One. Questions 1 to 12You will hear three telephone conversations or messages.Write one or two words or a number in the numbered spaces on the notes or forms below.After you have listened once, replay each recording.Conversation One.Questions 1 to 4Look at the form below.You will hear a man asking a colleague for information about a former employee.You have 15 seconds to read through the form.[Pause]Now listen, and fill in the spaces.Woman: Personnel…Man: Hello, it's Tim here, from Finance.Woman: Hi, Tim.Man: I've had a letter from the tax office about a student who worked here last summer – I wonder if you could look him up in your records.Woman: Sure, what's the name?Man: The surname's Jaye. First name Stephen.Woman: How does he spell his surname?Man: J-A-Y-E. Got that?Woman: Oh yes, here we are… lives at a hundred and eighty-three School Road, Barnfield…Man: Yes, that's the one.Woman: And you say he was working in Finance?Man: Uhm, Customer Services, actually.Woman: Aah - they had lots of students working for them last summer.Man: Well, the tax people want to know his exact job title - I'm not sure why. Woman: Mm, let me see... He was an office assistant.Man: Right, got that. They also want to know about his monthly earnings. Woman: Let's have a look... five hundred and thirty-eight pounds seventy a month... Oh,sorry, hewas a scale one, so that's four hundred and fifty-seven pounds sixty. Anything else?Man: That's fine, thanks. I'll send them the information today...[Pause]Now listen to the recording again.[Pause]Conversation Two.Questions 5 to 8.Look at the note below.You will hear a man describing a problem with an order.You have 15 seconds to read through the note.[Pause]Now listen, and fill in the spaces.Woman: Hello, Blackwell Printers. Julie Davidson speaking. How may I help you?Man: Hello. This is Mark Jones from Europe Holidays. I was hoping to speak to StevenKirby about the stationery you're printing for us.Woman: I'm afraid Steven's away until Friday.Man: Oh - you see I'm not very happy with the business cards and I wanted to see if I could make a couple of changes to the paper too.Woman: Would you like me to pass on a message?Man: Yes, please. The thing is, I've just received your proofs - the cards themselves are fine, but you seem to have misunderstood the quantities. I'm sure I asked for five hundredfor each of the marketing executives and seven hundred and fifty for me but you'veput everyone down for seven hundred and fifty.Woman: Right, I've made a note of that. Is there anything else?Man: Yes, well this is my mistake really. Could you ask Steven to move the company logo further to the left? It's too close to the address at the moment. I think that's all for now.Thanks.[Pause]Now listen to the recording again.[Pause]Conversation Three.Questions 9 to 12.Look at the notes below.You will hear a woman making the arrangements for a delegation who are going to visit her company.You have 15 seconds to read through the notes.[Pause]Now listen, and fill in the spaces.Woman: Geoff?Man: Yes?Woman: I just want to finalise the preparations for the delegation next week.Man: Certainly. It's Thursday, isn't it?Woman: Yes. Now, can you make sure that each of them gets a name badge and an information pack. The badges are done, but you'll need to prepare the packs with all the relevantinformation.Man: Ok, that shouldn't take too long. What about catering?Woman: Coffee's organised for eleven and three, but lunch - it's at one - we need to reserve it for twelve people... The office restaurant is closed next week... can you ring the ParkHotel? The Grand Hotel was a bit disappointing last time.Man: I'll get onto that.Woman: Now, they'll be coming straight from the station, and their taxi will bring them to the front gate, so make sure you're there to greet them. That'll be about ten.Man: Ten. And then...Woman: Into Reception, I think. Make sure the new designs are on display, I want them to see those first.Man: OK.Woman: Let me know when it's all finalised. Bye.[Pause]Now listen to the recording again.[Pause]That is the end of Part One. You now have 20 seconds to check your answers.[Pause]Part Two. Questions 13 to 22.Section One.Questions 13 to 17.You will hear five short recordings .For each recording, decide which type of document the speaker is talking about.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[Pause]Now listen, and decide which type of document each speaker is talking about.[Pause]ThirteenWoman: Well no wonder the bank's returned it unpaid. Look, the figures don't match the amount in words. I expect someone was filling it in in too much of a hurry. Let's see,we'd better issue another one straight away to pay Mrs Burton, because it'll be anotherthree weeks if we wait for the next cycle of payments. Her expenses on that sales tripwere pretty high, and it wouldn't be fair to keep her waiting much longer. [Pause]FourteenMan: Some of the suppliers are already asking about the increases. I'll check, but I seem to remember from last week's meeting that in the end we agreed on three per cent. Sowhat I'll do is go down each column and calculate the new amounts, and then it can beprinted in time to be inserted into the new brochures. Can you check the figures forme, though, before it goes to the printers?[Pause]FifteenWoman: We've just received the paperwork from you about cleaning our premises, and I have to say that it doesn't reflect what we agreed in our conversation last week. Forone thing, it says that we have to supply our security code, and for another it specifiesmonthly payment in advance, and I told you both of those were out of the question.I'm afraid I really can't sign this. Could you send me a revised one?[Pause]SixteenMan: Of course, this only gives a very general picture. But as you can see, cash is a particularly healthy area. That's even when we take into account regular outgoings onloans and leasing equipment, which are included in the final totals. And even moresignificantly, unpaid orders are actually excluded from the final calculation. Theserepresent a sum of approximately thirty thousand pounds. With that in mind, we cansay that the company's overall position is still strong.[Pause]SeventeenWoman: I've just asked the Arden Conference Centre about availability for our next training seminar, and they said they still haven't been paid for the one before last, whichshould have been dealt with six months ago. I've had to ask them to send a duplicate!We really must be careful. Arden give us very favourable prices, but we haven't got acontract with them - Can you deal with it straight away so we stay in their goodbooks?[Pause]Now listen to the recordings again.[Pause]Section Two.Questions 18 to 22.You will bear another five recordings.For each recording, decide what the speaker's purpose is.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[Pause]Now listen, and decide what each speaker's purpose is.[Pause]EighteenMan: Hello. This is Guy Cooper from Centron Electronics here. I believe you rang for some advice about your alarm system, which isn't functioning properly. The message I gotsaid you weren't sure if you needed someone to come and sort it out, or if we couldadvise you over the phone. Well perhaps you'd like to get back to me as soon as it'sconvenient and tell me exactly what the problem is, and I'll see what I can do. [Pause]NineteenWoman: Well, as you say, Redlon has been supplying us for years but, quite honestly, two-thirds of the complaints we receive about our products are actually due to faultsin components we've had from Redlon. So I talked to the Production Manager and heagreed that I should look at some alternatives. Future World's range is fine for us, andone of their customers who I spoke to recommended them highly, so that's why we'vechanged to using them.[Pause]TwentyWoman: The competition's getting tougher, and you know we're facing serious problems. We need to see more benefit from the undeniably hard work we're putting in, and thismeans saying no to jobs which aren't profitable. It would be much more beneficial toput all our efforts into winning higher-margin contracts. So the way I feel you canhelp most is by identifying the types of contacts which will bring in the income weneed in order to ensure our future.[Pause]Twenty-oneMan: John Woods here, phoning about the project we discussed earlier. Could you give mea ring so that we can talk about it a bit more? I've done a few calculations and I'mbeginning to wonder whether it's really a practical proposition. I still think theproject's got potential, but there are significant additional costs which we hadn't takeninto account. So could you get back to me as soon as you can, please?[Pause]Twenty-twoWoman: Hello, Sally here, from Pagwell Paints, returning your call. I'm very sorry you aren't happy with the latest consignment you've had from us. It's rather strange, becausefollowing your complaint about the last delivery, we did in fact take action to changethe specifications in the way you suggested. So it isn't quite fair to say that we ignoredyour advice. I know it's important to achieve the consistency that you require, butperhaps your recommendation wasn't exactly what's needed.[Pause]Now listen to the recordings again.[Pause]That is the end of Part Two.[Pause]Part Three. Questions 23 to 30.You will hear the chairman of a business institute making a speech about new business awards that his institute has sponsored.For each question 23-30, mark one letter (A, B or C) for the correct answer.After you have listened once, replay the recording.You have 45 seconds to read through the questions.[Pause]Now listen, and mark A, B or C.[Pause]Man: Who are the managers of the best innovation developments in British industry? That was the question which the first Business Today Innovation Awards set out to answer.This project is all about rewarding good practice and performance. So, rather thansimply recognising excellence in the design of specific products, or analysing theirfinancial impact on profits, the awards set out to take an objective look at exactly howcompanies manage the development process itself. Over three hundred and fiftyorganisations entered the competition and were initially reduced to about forty. Then,after further careful checking, a short list of just fourteen of them was arrived at.These finalists, all manufacturers, were then visited by the competition judges, a panelof four chief executives from leading companies. The panel toured the finalists'facilities, received presentations on the companies and their projects, and interviewedthe key development team members. The products varied enormously in their scale,function and degree of technology - from bread for a supermarket chain to a printerinside an automatic cash dispenser. Initially the organisers were concerned that thisrange could create difficulties in the assessment process. But this fear proved baseless,as most elements in the innovation process are shared b; all manufacturers.Interestingly, the finalists broke down into two distinct and equal groups: large firmswith one thousand employees or more and small firms with two hundred and fiftyemployees or fewer. With both groups the judges decided to concentrate on two of theclearest indicators of a successful innovation process, which are: how well the newproduct is combined with the company's existing business, and secondly, how well theinnovation methods are recorded and understood. Small firms naturally tend to dowell in the first category since they have fewer layers of management and thus muchshorter communication lines. But they seem to put less emphasis on creating formaldevelopment methods which would be repeatable in future innovations. Large firms,on the other hand, have difficulty integrating the new development within theirexisting business for reasons of scale. But they tend to succeed in achievingwell-documented and repeatable development methods. This is because largercompanies, with their clear emphasis on training, fixed management structure andadministrative systems, require more formal, daily recordkeeping from their staff. Sowhat were the key questions the judges had in mind when assessing the finalists? Oneof the most important areas concerned how thoroughly a company checks what ishappening in other fields in order to incorporat new ideas into the developmentprocess. Many of the finalists impressed in the area. Natura, for example, haddemonstrated genuine energy in searching for new ways of producing their range ofspeciality breads. They had looked at styles of home cooking in different countries, a:well as the possibility of exploiting new production technologies in order to achieveequally good results but on a high-volume production line. What then occupied muchof the judges' thoughts was the quality of the links which the development teamestablished with senior management, suppliers, the market and manufacturing. Thebest examples of the first category were found in small firms, where the individualentrepreneur at the top was clearly driving the innovation forward. Links withsuppliers were also seen as an important factor, but not all supplier experiences werepositive. Occasionally serious problems had to be solved where suppliers wereworking hard to meet specifications, but the companies that the suppliers were usingto adapt their machinery were not so efficient. This, led to disappointing faults orfluctuations in quality. But in conclusion the awards demonstrate that innovation isn'tjust for high-tech internet companies. You can also be successful in mature marketswith determination and skill.[Pause]Now listen to the recording again.[Pause]That is the end of Part Three.You now have ten minutes to transfer your answers to your Answer Sheet.Note: Teacher, stop the recording here and time ten minutes. Remind students when there is one minute remaining.[Pause]That is the end of the test.TEST 2Part One. Questions 1 to 12.You will hear three telephone conversations or messages.Write one or two words or a number in the numbered spaces on the notes or forms below.After you have listened once, replay each recording.Conversation One.Questions 1 to 4.Look at the form below.You will hear a woman calling about training courses.You have 15 seconds to read through the form.[Pause]Now listen, and fill in the spaces.Man: Good morning, Oakleaf Business Training. How can I help you?Woman: Hello, my name's Enid Stevens, of Appleyard Smith. I've booked two one-day courses, but now I need to change one of them.Man: Let me get your details up on the screen. Right, you've booked Report Writing next month...Woman: Yes, that one's OK. It's Taking Minutes that I can't manage, on the eighth of July. Do you know when it's running again?Man: Let me see. Not until the eighteenth of September, I'm afraid.Woman: That sounds fine. Oh, I think I'll be abroad then.Man: Then there's the first and the thirteenth of October.Woman: I'd like the later date, please.Man: Fine, I'll change your booking.Woman: Another thing; it says in your brochure, everyone attending a course gets a certificate, but I haven't received one from a course I took last January.Man: I'm sorry about that. Which course was it?Woman: Something to do with dealing with the public ?Man: That must have been Customer Service.Woman: Sounds familiar.Man: OK, I'll put it in the post today.Woman: Thank you very much. Goodbye.Man: Goodbye.[Pause]Now listen to the recording again.[Pause]Conversation Two.Questions 5 to 8.Look at the note below.You will hear a woman ringing about problems with a new telephone system.You have 15 seconds to read through the note.[Pause]Now listen, and fill in the spaces.Man: Hello, Swinburn Telecoms.Woman: I'd like to speak to Tony Wilson, please.Man: I'm afraid Tony isn't available. Can I take a message?Woman: Yes please. I'm Sheila Dallas, from Worldnet.Man: Right.Woman: I'm ringing about the telephone system your firm installed here yesterday. We're not happy with it.Man: Oh dear. What seems to be the problem?Woman: First of all, your engineer said that with the number of extensions we've got, six outside lines would be enough, but we asked for eight, and anyway you've charged usfor the larger system.Man: Right, we'll look into that.Woman: Then, whenever we try to transfer calls from one extension to another we lose them.We're following the instructions, but it just doesn't work.Man: I see.Woman: And finally, could you ask Tony to check the invoice, please? He promised us a discount on installation, which is shown, and one on the equipment, but that isn'tthere.Man: Right. I'm sorry about all that. I'll get Tony to contact you as soon as he's free.Woman: Thank you. Goodbye. Man: Goodbye.[Pause]Now listen to the recording again.[Pause]Conversation Three.Questions 9 to 12.Look at the note below.You will hear a woman calling about the arrangements for a meeting.You have 15 seconds to read through the note.[Pause]Now listen, and fill in the spaces.Man: Good morning. Marketing Department. Peter Menzies speaking.Woman: Hello. Could I speak to John Fitzgerald, please?Man: I'm afraid he's not in the office at the moment.Woman: Well, this is Elizabeth Parnell calling. I wanted to talk to John about the meeting next week. You see, I only get back on Tuesday night from a trade fair in the States. Man: So, would you like me to give him a message?Woman: Yes, could you ask him if we can postpone Wednesday's meeting? Till after lunch.That would be easier. It was originally going to be at ten a.m.Man: OK. I'll ask him to change it. I'll get back to you with a time.Woman: Thanks. And could you also ask him to add another item for discussion at the meeting?I thought we were going to talk about the revised budgets - but I can't see this on theagenda.Man: OK. I'd better ask him to call you...Woman: Yes, please. I'm at Head Office at the moment. Can he phone me here today - I won't be back at my own desk until tomorrow afternoon.Man: Right, I'll give him the message.Woman: Thanks.Man: Bye.Woman: Goodbye.[Pause]Now listen to the recording again.[Pause]That is the end of Part One. You now have 20 seconds to check your answers.[Pause]Part Two. Questions 13 to 22.Section One.Questions 13 to 17.You will hear five short recordings. Five people are talking about different business books they have read.For each recording, decide which book the speaker is talking about.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[Pause]Now listen, and decide which book each speaker is talking about.[Pause]ThirteenWoman: Yes, it was interesting... some of it was rather obvious, of course, like dressing smartly, making sure you arrive on time, that sort of thing... but there was also quite alot I'd never really considered... like ways to interpret what the advertisement is reallyasking for, reading between the lines... and a section which lists some of the harderquestions they tend to ask you, with effective answers you can give.[Pause]FourteenMan: Invaluable, I'd say... certainly helps prevent you making some of the more embarrassing mistakes. It gives you a kind of timescale to follow through. Forexample, they stress that you need to get publicity up and running a good six monthsbefore you want to stage the event. And get your main speakers booked earlier thanthat. They say you must make sure you've got a good assistant to support you, checkthe details.[Pause]FifteenWoman: Actually, although it was a bit long, it was definitely useful. The trouble often is, when the management take on new staff, they don't necessarily really know whatskills or qualities are needed. I want someone who's more than just a secretary typingout letters every day... I'm looking for a right hand, someone to do everything... andthis book spells out what that means... it's helped me to draw up a job description. [Pause]SixteenMan: Well, I wish I'd read it years ago! That would have saved me from some of my worst inefficiencies. I'd recommend it to anyone. It shows you how to produce a perfectschedule for getting through your workload... Once you've got yourself organised,made lists of tasks and priorities, you can make best use of each and every day...otherwise you're just constantly confusing your PA with endless requests, all terriblyurgent. . .[Pause]SeventeenWoman: Certainly, a lot of the book was very specialised... but it did give me an idea of how the agencies do the job. Of course, they're the people with the creative ideas, theexpertise, so I'm happy to trust the image development work to them... but I read thebook so I could talk to them on equal terms about what we're trying to do, and how itfits in with our overall business strategy.[Pause]Now listen to the recordings again.Section Two.Questions 18 to 22.You will hear another five recordings. Five people are talking about why they decided to use a particular company to supply their office equipment.For each recording, decide what reason each person gives.Write one letter (A—H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[Pause]Now listen, and decide what reason each person gives.[Pause]EighteenMan: We were having problems with the company we normally use so we looked at a number of other companies and decided to give this one a try. They're just new in thebusiness and we were impressed as they promised they would deliver the goods wewanted within two days and they did. We had to pay more than we would have likedbut the results were worth it. Since then, I've told a lot of other people about them. [Pause]NineteenWoman: Apparently they're an established company in Scotland with an excellent reputation, but I didn't know that at the time. I found them through the internet. I was justbrowsing through the list of suppliers one day and I noticed their name. I looked themup and found that they had this fantastic discount available that particular month. Weordered various things and the quality was so good we've continued using them. [Pause]TwentyMan: We like to try out different suppliers to make sure we're always getting the best deal.This particular company was running a big publicity campaign. I'd seen the ads on TVand they really put me off. I just couldn't see the appeal. But then someone I met at atraining day told me we should use them. His company had used their service foryears with no complaints so we followed his advice.[Pause]Twenty-oneWoman: We'd looked round the market to find the cheapest deal possible but to be honest there wasn't much to choose, in terms of cost, between any of the local suppliers. However,we had a visit from a sales representative from one company and we asked him tomake up some complimentary printed letterheads for us. They were exactly what wewanted so that was the deciding factor. I think that personal touch gives a companyfar better results than advertising ever can.[Pause]Twenty-twoMan: Obviously there are many different factors to consider when you choose a new supplier. We always used a local company because they were relatively near and wecould even pick things up ourselves if necessary. But unfortunately they just becametoo expensive. Now that express delivery services are widely available, distance is nolonger a consideration and we've been able to choose someone who can give us thebest package for the lowest cost.[Pause]Now listen to the recordings again.[Pause]That is the end of Part Two.[Pause]Part Three. Questions 23 to 30.You will hear a radio report about the London stock market.For each question 23-30, mark one letter (A, B or C) for the correct answer.After you have listened once, replay the recording.You have 45 seconds to read through the questions.[Pause]Now listen, and mark A, B or C.[Pause]Woman: Hello. I'm Jane Bowen with our regular Friday look at the week just finished on the London stock market. The general picture is pretty mixed. Shares in the major banksare trading down, while mining companies have surprised analysts with a small rise.Overall, it's been a week of considerable movement, with the highest level reached atthe close two days ago and a sharp fall yesterday. A strong recovery saw most ofthose losses being made up today, but the closing figure still fell short of Wednesday's.Now here's Charles Wrighton with some company news.Man: Thanks Jane. And first, clothing retailer, Brownlow. Having finally found a buyer for their loss-making sports footwear subsidiary, Hi-form, they've rejected a take-over bidfrom a leading French retail chain which has been looking to buy into the Britishmarket for some time. This activity has moved Brownlow's shares up by twenty percent to ninety-six pence. There's a lot of interest in the Lek energy group, whichrecently bought Westwales Electricity. To the relief of Westwales managers, Lekhaven't brought in their own people to run the company. Despite predicted job cuts ofsomething like a third of the engineering staff, no announcement has been made, andindeed, Lek's comprehensive training scheme has been opened to all grades of staff inWestwales. Back to you, Jane.Woman: We've had a number of emails from investors asking what to do with their shares in gas and electricity companies after their consistently poor performance recently.Many of you might be thinking of getting rid of yours as quickly as possible. Butfinancial experts are fairly optimistic about the outlook for the power sector, andinvestors may do better to see what happens over the next few months. With so manyother investors deciding to cut their losses and sell now, interest in this sector mayincrease, and that, of course, would push share prices up. Pharmaceutical companieshave done well today. Recently we've seen several periods of rapid expansion in thissector, only for it to be overtaken a short time later by the strong financial institutions.But I actually think the recent performances of pharmaceuticals companies has hiddena steep drop in the share prices of many other companies. All other sectors have lostconsiderable amounts, but this simply has not been reflected in the overall value ofthe market, because pharmaceuticals companies are keeping the value high. Lookingnext at the sectors whose troubles have been in the news recently: supermarkets,having suffered a downturn in business for over a year, at last have some reason foroptimism. The leisure industry, which has suffered even more than supermarkets, isalso showing signs of a turnaround. The same cannot be said of the building sector,though, which expects little relief for at least another six months. Charles...Man: One company in the news is Freewaves, which owns a chain in internet cafes. Like other new companies, Freewaves has tended to pay low dividends to investors,preferring to re-invest profits in research and development. Although Freewaves wasable to turn in a healthy profit in the first quarter, taking everyone by surprise, thecompany has now declared operating losses close to a million pounds. This, of course,will make shareholders think about whether to keep their shares. And news fromSimpson's, the big retail group. For years Simpson's have been acquiring other chains,。

09年12月国际商务英语等级考试(中级)试卷及答案免费版

阅读使人充实，会谈使人敏捷，写作使人精确。

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——培根学问是异常珍贵的东西，从任何源泉吸收都不可耻。

——阿卜·日·法拉兹全国外经贸从业人员考试国际商务英语等级考试（中级）试卷2009年12月题目序号Ⅰ Ⅱ Ⅲ Ⅳ 总分核分人应得分数20 40 20 20 100 实际得分Ⅰ．Listening: 20%（听力，20分）Section ADirections: “ alike ” and “different ”Listen to the descriptions, and then listen to each question. Circle around “yes ” or “no ”. Thissection totals five points.1. yes no2. yes no3. yes no4. yes no5. yes noSection BDirections: Here is part of the dialogue between Mr. Charles Wright and Tom Yang, listen to the tape and fill in the blanks with the words you have just heard. This section totals 10points.得分评卷人复核人阅读使人充实，会谈使人敏捷，写作使人精确。

——培根Wright: Well, Mr. Tom, what do you think of our （1）? Yang:Quite （2）, Charley. I enjoyed having a look. Yang:Good. Tom, what do you think? Do you have an idea of what（3）youwant to order?Yang:Charley, if the （4）is right, we’re prepared to order （5）of each model. Wright: I know you’ll be （6）that you came to Quality Machine Tools. Like our name sys, our machine tools are of the highest（7）. Tom, l think if you look into the（8）, you’ll find that our prices compare（9）.Yang: I’m afraid that l can’t agree with you, Charley. l have looked into the market.Although your machines are of high quality, your prices are much too high. Like that I said, a 5% （10）in price would make it moreacceptable.Section C:Directions:Listen to the tape and translate the sentences into Chinese. This section totals fivepoints.1. .2. .3. .学问是异常珍贵的东西，从任何源泉吸收都不可耻。

剑桥商务英语中级真题 2-4辑听力文本

剑桥商务英语中级真题集听力原文目录BEC中级真题集听力原文(2010版) (1)TEST 1 (1)TEST 2 (12)TEST 3 (22)TEST 4 (34)TEST 5 (45)TEST 6 (55)TEST 7 (66)TEST 8 (77)TEST 9 (87)TEST 10 (97)TEST 11 (108)TEST 12 (118)BEC中级真题集听力原文(2010版)TEST 1Part One. Questions 1 to 12You will hear three telephone conversations or messages. Write one or two words or a number in the numbered spaces on the notes or forms below.After you have listened once, replay each recording.Conversation One.Questions 1 to 4Look at the form below.You will hear a man asking a colleague for information about a former employee.You have 15 seconds to read through the form.[Pause]Now listen, and fill in the spaces.Woman: Personnel…Man: Hello, it's Tim here, from Finance.Woman: Hi, Tim.Man: I've had a letter from the tax office about a student who worked here last summer – I wonder if you couldlook him up in your records.Woman: Sure, what's the name?Man: The surname's Jaye. First name Stephen.Woman: How does he spell his surname?Man: J-A-Y-E. Got that?Woman: Oh yes, here we are…lives at a hundred and eighty-three School Road, Barnfield…Man: Yes, that's the one.Woman: And you say he was working in Finance?Man: Uhm, Customer Services, actually.Woman: Aah - they had lots of students working for them last summer.Man: Well, the tax people want to know his exact job title - I'm not sure why. Woman: Mm, let me see... He wasan office assistant.Man: Right, got that. They also want to know about his monthly earnings. Woman: Let's have a look (iv)hundred and thirty-eight pounds seventy a month...Oh,sorry, he was a scale one, so that's four hundredand fifty-seven pounds sixty. Anything else? Man:That's fine, thanks. I'll send them the informationtoday...[Pause]Now listen to the recording again.[Pause]Conversation Two.Questions 5 to 8.Look at the note below.You will hear a man describing a problem with an order. You have 15 seconds to read through the note.[Pause]Now listen, and fill in the spaces.Woman: Hello, Blackwell Printers. Julie Davidson speaking.How may I help you?Man: Hello. This is Mark Jones from Europe Holidays. I was hoping to speak to Steven Kirby about the stationeryyou're printing for us.Woman: I'm afraid Steven's away until Friday.Man: Oh - you see I'm not very happy with the business cards and I wanted to see if I could make a couple of changesto the paper too.Woman: Would you like me to pass on a message?Man: Yes, please. The thing is, I've just received your proofs - the cards themselves are fine, but you seemto have misunderstood the quantities. I'm sure Iasked for five hundred for each of the marketingexecutives and seven hundred and fifty for me butyou've put everyone down for seven hundred and fifty. Woman: Right, I've made a note of that. Is there anything else? Man: Yes, well this is my mistake really. Could you ask Steven to move the company logo further to the left?It's too close to the address at the moment. I thinkthat's all for now. Thanks.[Pause]Now listen to the recording again.[Pause]Conversation Three.Questions 9 to 12.Look at the notes below.You will hear a woman making the arrangements for a delegation who are going to visit her company.You have 15 seconds to read through the notes.[Pause]Now listen, and fill in the spaces.Woman: Geoff?Man: Yes?Woman: I just want to finalise the preparations for the delegation next week.Man: Certainly. It's Thursday, isn't it?Woman: Yes. Now, can you make sure that each of them gets a name badge and an information pack. The badges aredone, but you'll need to prepare the packs with allthe relevant information.Man: Ok, that shouldn't take too long. What about catering? Woman: Coffee's organised for eleven and three, but lunch - it's at one - we need to reserve it for twelve people...The office restaurant is closed next week... can youring the Park Hotel? The Grand Hotel was a bitdisappointing last time.Man: I'll get onto that.Woman: Now, they'll be coming straight from the station, and their taxi will bring them to the front gate, so makesure you're there to greet them. That'll be about ten. Man: Ten. And then...Woman: Into Reception, I think. Make sure the new designs are on display, I want them to see those first.Man: OK.Woman: Let me know when it's all finalised. Bye.[Pause]Now listen to the recording again.[Pause]That is the end of Part One. You now have 20 seconds to check your answers.[Pause]Part Two. Questions 13 to 22.Section One.Questions 13 to 17.You will hear five short recordings .For each recording, decide which type of document the speaker is talking about. Write one letter (A-H) next to the number of the recording. Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[Pause]Now listen, and decide which type of document each speaker is talking about.[Pause]ThirteenWoman: Well no wonder the bank's returned it unpaid. Look, the figures don't match the amount in words. I expectsomeone was filling it in in too much of a hurry. Let'ssee, we'd better issue another one straight away topay Mrs Burton, because it'll be another three weeksif we wait for the next cycle of payments. Herexpenses on that sales trip were pretty high, and itwouldn't be fair to keep her waiting much longer. [Pause]FourteenMan: Some of the suppliers are already asking about the increases. I'll check, but I seem to remember fromlast week's meeting that in the end we agreed on threeper cent. So what I'll do is go down each column andcalculate the new amounts, and then it can be printedin time to be inserted into the new brochures. Canyou check the figures for me, though, before it goesto the printers?[Pause]FifteenWoman: We've just received the paperwork from you about cleaning our premises, and I have to say that itdoesn't reflect what we agreed in our conversationlast week. For one thing, it says that we have tosupply our security code, and for another itspecifies monthly payment in advance, and I told youboth of those were out of the question. I'm afraidI really can't sign this. Could you send me a revisedone?[Pause]SixteenMan: Of course, this only gives a very general picture. Butas you can see, cash is a particularly healthy area.That's even when we take into account regularoutgoings on loans and leasing equipment, which areincluded in the final totals. And even moresignificantly, unpaid orders are actually excludedfrom the final calculation. These represent a sum ofapproximately thirty thousand pounds. With that inmind, we can say that the company's overall positionis still strong.[Pause]SeventeenWoman: I've just asked the Arden Conference Centre about availability for our next training seminar, and theysaid they still haven't been paid for the one beforelast, which should have been dealt with six monthsago. I've had to ask them to send a duplicate! Wereally must be careful. Arden give us very favourableprices, but we haven't got a contract with them - Canyou deal with it straight away so we stay in theirgood books?[Pause]Now listen to the recordings again.[Pause]Section Two.Questions 18 to 22.You will bear another five recordings.For each recording, decide what the speaker's purpose is. Write one letter (A-H) next to the number of the recording. Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[Pause]Now listen, and decide what each speaker's purpose is. [Pause]EighteenMan: Hello. This is Guy Cooper from Centron Electronics here.I believe you rang for some advice about your alarmsystem, which isn't functioning properly. Themessage I got said you weren't sure if you neededsomeone to come and sort it out, or if we could adviseyou over the phone. Well perhaps you'd like to getback to me as soon as it's convenient and tell meexactly what the problem is, and I'll see what I cando.[Pause]NineteenWoman: Well, as you say, Redlon has been supplying us for years but, quite honestly, two-thirds of the complaints wereceive about our products are actually due to faultsin components we've had from Redlon. So I talked tothe Production Manager and he agreed that I shouldlook at some alternatives. Future World's range isfine for us, and one of their customers who I spoketo recommended them highly, so that's why we'vechanged to using them.[Pause]TwentyWoman: The competition's getting tougher, and you know we're facing serious problems. We need to see more benefitfrom the undeniably hard work we're putting in, andthis means saying no to jobs which aren't profitable.It would be much more beneficial to put all ourefforts into winning higher-margin contracts. So theway I feel you can help most is by identifying thetypes of contacts which will bring in the income weneed in order to ensure our future.[Pause]Twenty-oneMan: John Woods here, phoning about the project we discussed earlier. Could you give me a ring so that we can talkabout it a bit more? I've done a few calculations andI'm beginning to wonder whether it's really apractical proposition. I still think the project'sgot potential, but there are significant additionalcosts which we hadn't taken into account. So couldyou get back to me as soon as you can, please? [Pause]Twenty-twoWoman: Hello, Sally here, from Pagwell Paints, returning your call. I'm very sorry you aren't happy with the latestconsignment you've had from us. It's rather strange,because following your complaint about the lastdelivery, we did in fact take action to change thespecifications in the way you suggested. So it isn'tquite fair to say that we ignored your advice. I knowit's important to achieve the consistency that yourequire, but perhaps your recommendation wasn'texactly what's needed.[Pause]Now listen to the recordings again.[Pause]That is the end of Part Two.[Pause]Part Three. Questions 23 to 30.You will hear the chairman of a business institute making a speech about new business awards that his institute hassponsored.For each question 23-30, mark one letter (A, B or C) for the correct answer.After you have listened once, replay the recording.You have 45 seconds to read through the questions. [Pause]Now listen, and mark A, B or C.[Pause]Man: Who are the managers of the best innovation developments in British industry? That was thequestion which the first Business Today InnovationAwards set out to answer. This project is all aboutrewarding good practice and performance. So, ratherthan simply recognising excellence in the design ofspecific products, or analysing their financialimpact on profits, the awards set out to take anobjective look at exactly how companies manage thedevelopment process itself. Over three hundred andfifty organisations entered the competition and wereinitially reduced to about forty. Then, after furthercareful checking, a short list of just fourteen ofthem was arrived at. These finalists, allmanufacturers, were then visited by the competitionjudges, a panel of four chief executives from leadingcompanies. The panel toured the finalists'facilities, received presentations on the companiesand their projects, and interviewed the keydevelopment team members. The products variedenormously in their scale, function and degree oftechnology - from bread for a supermarket chain toa printer inside an automatic cash dispenser.Initially the organisers were concerned that thisrange could create difficulties in the assessmentprocess. But this fear proved baseless, as most elements in the innovation process are shared b; all manufacturers. Interestingly, the finalists broke down into two distinct and equal groups: large firms with one thousand employees or more and small firms with two hundred and fifty employees or fewer. With both groups the judges decided to concentrate on two of the clearest indicators of a successful innovation process, which are: how well the new product is combined with the company's existing business, and secondly, how well the innovation methods are recorded and understood. Small firms naturally tend to do well in the first category since they have fewer layers of management and thus much shorter communication lines. But they seem to put less emphasis on creating formal development methods which would be repeatable in future innovations. Large firms, on the other hand, have difficulty integrating the new development within their existing business for reasons of scale. But they tend to succeed in achieving well-documented and repeatable development methods. This is because larger companies, with their clear emphasis on training, fixed management structure and administrative systems, require more formal, daily recordkeeping from their staff. So what were the key questions the judges had in mind when assessing the finalists? One of the most important areas concerned how thoroughly a company checks what is happening in other fields in order to incorporat new ideas into the development process. Many of the finalists impressed in the area. Natura, for example, had demonstrated genuine energy in searching for new ways of producing their range of speciality breads. Theyhad looked at styles of home cooking in differentcountries, a: well as the possibility of exploitingnew production technologies in order to achieveequally good results but on a high-volume productionline. What then occupied much of the judges' thoughtswas the quality of the links which the developmentteam established with senior management, suppliers,the market and manufacturing. The best examples ofthe first category were found in small firms, wherethe individual entrepreneur at the top was clearlydriving the innovation forward. Links with supplierswere also seen as an important factor, but not allsupplier experiences were positive. Occasionallyserious problems had to be solved where supplierswere working hard to meet specifications, but thecompanies that the suppliers were using to adapttheir machinery were not so efficient. This, led todisappointing faults or fluctuations in quality. Butin conclusion the awards demonstrate that innovationisn't just for high-tech internet companies. You canalso be successful in mature markets withdetermination and skill.[Pause]Now listen to the recording again.[Pause]That is the end of Part Three.You now have ten minutes to transfer your answers to your Answer Sheet.Note: Teacher, stop the recording here and time ten minutes. Remind students when there is one minute remaining. [Pause]That is the end of the test.TEST 2Part One. Questions 1 to 12.You will hear three telephone conversations or messages. Write one or two words or a number in the numbered spaces on the notes or forms below.After you have listened once, replay each recording.Conversation One.Questions 1 to 4.Look at the form below.You will hear a woman calling about training courses.You have 15 seconds to read through the form.[Pause]Now listen, and fill in the spaces.Man: Good morning, Oakleaf Business Training. How can I help you?Woman: Hello, my name's Enid Stevens, of Appleyard Smith. I've booked two one-day courses, but now I need to changeone of them.Man: Let me get your details up on the screen. Right, you've booked Report Writing next month...Woman: Yes, that one's OK. It's Taking Minutes that I can't manage, on the eighth of July. Do you know when it'srunning again?Man: Let me see. Not until the eighteenth of September, I'm afraid.Woman: That sounds fine. Oh, I think I'll be abroad then. Man: Then there's the first and the thirteenth of October. Woman: I'd like the later date, please.Man: Fine, I'll change your booking.Woman: Another thing; it says in your brochure, everyone attending a course gets a certificate, but I haven'treceived one from a course I took last January.Man: I'm sorry about that. Which course was it?Woman: Something to do with dealing with the public ?Man: That must have been Customer Service.Woman: Sounds familiar.Man: OK, I'll put it in the post today.Woman: Thank you very much. Goodbye.Man: Goodbye.[Pause]Now listen to the recording again.[Pause]Conversation Two.Questions 5 to 8.Look at the note below.You will hear a woman ringing about problems with a new telephone system.You have 15 seconds to read through the note.[Pause]Now listen, and fill in the spaces.Man: Hello, Swinburn Telecoms.Woman: I'd like to speak to Tony Wilson, please.Man: I'm afraid Tony isn't available. Can I take a message? Woman: Yes please. I'm Sheila Dallas, from Worldnet.Man: Right.Woman: I'm ringing about the telephone system your firm installed here yesterday. We're nothappy with it.Man: Oh dear. What seems to be the problem?Woman: First of all, your engineer said that with the number of extensions we've got, six outside lines would beenough, but we asked for eight, and anyway you'vecharged us for the larger system.Man: Right, we'll look into that.Woman: Then, whenever we try to transfer calls from one extension to another we lose them. We're followingthe instructions, but it just doesn't work.Man: I see.Woman: And finally, could you ask Tony to check the invoice, please? He promised us a discount on installation,which is shown, and one on the equipment, but thatisn't there.Man: Right. I'm sorry about all that. I'll get Tony to contact you as soon as he's free. Woman: Thank you.Goodbye. Man: Goodbye.[Pause]Now listen to the recording again.[Pause]Conversation Three.Questions 9 to 12.Look at the note below.You will hear a woman calling about the arrangements for a meeting.You have 15 seconds to read through the note.[Pause]Now listen, and fill in the spaces.Man: Good morning. Marketing Department. Peter Menzies speaking.Woman: Hello. Could I speak to John Fitzgerald, please? Man: I'm afraid he's not in the office at the moment. Woman: Well, this is Elizabeth Parnell calling. I wanted to talk to John about the meeting next week. You see,I only get back on Tuesday night from a trade fairin the States.Man: So, would you like me to give him a message? Woman: Yes, could you ask him if we can postpone Wednesday'smeeting? Till after lunch. That would be easier. Itwas originally going to be at ten a.m.Man: OK. I'll ask him to change it. I'll get back to you witha time.Woman: Thanks. And could you also ask him to add another item for discussion at the meeting? I thought we were goingto talk about the revised budgets - but I can't seethis on the agenda.Man: OK. I'd better ask him to call you...Woman: Yes, please. I'm at Head Office at the moment. Can he phone me here today - I won't be back at my own deskuntil tomorrow afternoon.Man: Right, I'll give him the message.Woman: Thanks.Man: Bye.Woman: Goodbye.[Pause]Now listen to the recording again.[Pause]That is the end of Part One. You now have 20 seconds to check your answers.[Pause]Part Two. Questions 13 to 22.Section One.Questions 13 to 17.You will hear five short recordings. Five people are talking about different business books they have read.For each recording, decide which book the speaker is talking about.Write one letter (A-H) next to the number of the recording. Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[Pause]Now listen, and decide which book each speaker is talking about.[Pause]ThirteenWoman:Yes, it was interesting... some of it was rather obvious, of course, like dressing smartly, making sure youarrive on time, that sort of thing... but there wasalso quite a lot I'd never really considered... likeways to interpret what the advertisement is reallyasking for, reading between the lines... and asection which lists some of the harder questions theytend to ask you, with effective answers you can give. [Pause]FourteenMan: Invaluable, I'd say... certainly helps prevent you making some of the more embarrassing mistakes. Itgives you a kind of timescale to follow through. Forexample, they stress that you need to get publicityup and running a good six months before you want tostage the event. And get your main speakers bookedearlier than that. They say you must make sure you'vegot a good assistant to support you, check thedetails.[Pause]FifteenWoman: Actually, although it was a bit long, it was definitely useful. The trouble often is, when the managementtake on new staff, they don't necessarily really knowwhat skills or qualities are needed. I want someonewho's more than just a secretary typing out lettersevery day... I'm looking for a right hand, someoneto do everything... and this book spells out what thatmeans... it's helped me to draw up a job description. [Pause]SixteenMan: Well, I wish I'd read it years ago! That would have saved me from some of my worst inefficiencies. I'drecommend it to anyone. It shows you how to producea perfect schedule for getting through yourworkload... Once you've got yourself organised, madelists of tasks and priorities, you can make best useof each and every day... otherwise you're justconstantly confusing your PA with endless requests,all terribly urgent. . .[Pause]SeventeenWoman: Certainly, a lot of the book was very specialised...but it did give me an idea of how the agencies do thejob. Of course, they're the people with the creativeideas, the expertise, so I'm happy to trust the imagedevelopment work to them... but I read the book soI could talk to them on equal terms about what we'retrying to do, and how it fits in with our overallbusiness strategy.[Pause]Now listen to the recordings again.Section Two.Questions 18 to 22.You will hear another five recordings. Five people are talking about why they decided to use a particular company to supply their office equipment.For each recording, decide what reason each person gives. Write one letter (A—H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[Pause]Now listen, and decide what reason each person gives. [Pause]EighteenMan: We were having problems with the company we normally use so we looked at a number of other companies anddecided to give this one a try. They're just new inthe business and we were impressed as they promisedthey would deliver the goods we wanted within two daysand they did. We had to pay more than we would haveliked but the results were worth it. Since then, I'vetold a lot of other people about them.[Pause]NineteenWoman: Apparently they're an established company in Scotland with an excellent reputation, but I didn't know thatat the time. I found them through the internet. I wasjust browsing through the list of suppliers one dayand I noticed their name. I looked them up and foundthat they had this fantastic discount available thatparticular month. We ordered various things and thequality was so good we've continued using them. [Pause]TwentyMan: We like to try out different suppliers to make sure we're always getting the best deal. This particularcompany was running a big publicity campaign. I'dseen the ads on TV and they really put me off. I justcouldn't see the appeal. But then someone I met ata training day told me we should use them. His companyhad used their service for years with no complaintsso we followed his advice.[Pause]Twenty-oneWoman: We'd looked round the market to find the cheapest deal possible but to be honest there wasn't much to choose,in terms of cost, between any of the local suppliers.However, we had a visit from a sales representativefrom one company and we asked him to make up somecomplimentary printed letterheads for us. They wereexactly what we wanted so that was the deciding factor.I think that personal touch gives a company far betterresults than advertising ever can.[Pause]Twenty-twoMan: Obviously there are many different factors to consider when you choose a new supplier. We always used a localcompany because they were relatively near and wecould even pick things up ourselves if necessary. Butunfortunately they just became too expensive. Nowthat express delivery services are widely available,distance is no longer a consideration and we've beenable to choose someone who can give us the bestpackage for the lowest cost.[Pause]Now listen to the recordings again.[Pause]That is the end of Part Two.[Pause]Part Three. Questions 23 to 30.You will hear a radio report about the London stock market.For each question 23-30, mark one letter (A, B or C) for the correct answer.After you have listened once, replay the recording.You have 45 seconds to read through the questions. [Pause]Now listen, and mark A, B or C.[Pause]Woman: Hello. I'm Jane Bowen with our regular Friday look at the week just finished on the London stock market.The general picture is pretty mixed. Shares in themajor banks are trading down, while mining companieshave surprised analysts with a small rise. Overall,it's been a week of considerable movement, with thehighest level reached at the close two days ago anda sharp fall yesterday. A strong recovery saw mostof those losses being made up today, but the closingfigure still fell short of Wednesday's. Now here'sCharles Wrighton with some company news.Man: Thanks Jane. And first, clothing retailer, Brownlow.Having finally found a buyer for their loss-makingsports footwear subsidiary, Hi-form, they'verejected a take-over bid from a leading French retailchain which has been looking to buy into the Britishmarket for some time. This activity has movedBrownlow's shares up by twenty per cent to ninety-sixpence. There's a lot of interest in the Lek energygroup, which recently bought Westwales Electricity.To the relief of Westwales managers, Lek haven'tbrought in their own people to run the company.Despite predicted job cuts of something like a thirdof the engineering staff, no announcement has beenmade, and indeed, Lek's comprehensive trainingscheme has been opened to all grades of staff in。

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Learn to write the Subject line
• Study the Subject line of the memo. The writer has taken the four key words from the main message. Underline those words in the body of the memo. • • • • Presentation Changes Pension Scheme
Listening
Presentations
Listen out for the words
• Headquarters • Corporation • Divisions
Say the figures
• • • • • • • • • • • Sixteen billion Nine hundred and seventy-eight million One hundred and sixty Fifty-five thousand Half Four Six Five billion Two billion Nineteen oh six One hundred and twelve billion
• 介绍公司的艺术
Learn the words 1. Place where goods are sent out to be sold 2. Place where goods are stored 3. Company which controls others with the largest stake (over 51%) 4. Place where employees give information to customers by telephone 5. Factory with industrial machinery
Writing
A memo
Questions about the memo 1. All staff. 2. Any staff with a company-based pension scheme. 3. There have been changes in the government pension laws. 4. This will affect the current companybased pension scheme. 5. A presentation will be given by the Head of Finance on the changes and any effects.
2.2 Business Skills
Presenting your company
Learning objectives
• • • •
熟悉相关词汇学习掌握介绍公司的相关技能练习在听力过程中寻找相关信息掌握备忘录的写法
Vocabulary
Company terms
Background knowledge
Structure for a presentation
• Expressions used in each part: • A, F, F, D, A • C, B, B, B, D • D, A, B, C, F
Pronunciation
Listen and repeat
Speaking
Learn the words
1. The head office of a company 2. Company owned by a holding company 3. Office of group that forms part of a larger company 4. An organisation formed by a group of companies 5. A separate part of a large company
Practice writing a memo
To: All Staff From: [NAME] Date: 1st September Subject: Presentation of new insurance policy To offer staff a better health insurance scheme, we are now working with a new insurance company. Please note therefore that a representative from this company will present the new staff policy on 19th September at 2pm in the conference room. All staff are welcome to attend.
What does each figure refer to?
• • • • • • • • • • • Turnover Final income Countries Employees Half of 55,000 in the USA Divisions 6% of revenue dedicated to R & D … dollars revenue in Europe … dollars rest ofபைடு நூலகம்world revenue company founded Total market
Practice writing the Subject line • Memo 1: Display of new factory plans • Memo 2: Presentation on flextime and home-working • Memo 3: Spanish classes
Giving a presentation
Step 1
• P22: • Create your dream company
Step 2
• Prepare a short three-part presentation for your partner.
Assignment
For your next lesson, prepare a full-length presentation about a company you know well.

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