商务函电期末考试复习资料
佣金commission
一式三份in triplicate
一式两份in duplicate
一式两份，请签回一份供我方存档:in duplicate ,of which please counter sign and return one copy for our file
允许你放分批装运:you will allow partial shipment
如你想按发票金额的13%投保:if you hope to cover insurance at/for 13$ of the value
业务范围：business scope
试销订单：trail order
付款交单：D/P
承兑交单：D/A
记名提单：straight B/L
标题货物：subject/caption goods
销售确认书：sales confirmation
国际惯例：international practice
如蒙寄来贵公司的产品目录和价格单以货物未经售出为准：if you will send us your catalogues price list subject to the goods are being unsold
分批装运：partial shipment
比如说5%就能达成交易:by say 5% , the deal will be closed concluded
价格太高，跟现在的市场不一致:price too high and out of line with present market
下月的仓位已经没有了:the shipping space next month is not available
我方愿在平等互利的基础上与你公司建立贸易关系:we are willing to enter into business relationship with you on the basis of equality mutual
商务函电复习资料
Lesson 1
1.learn from从某人/某处得知某事
2.be in the market for想要购买
3.avail oneself of 利用
4.approach sb for与某人联系
5.enter into开始，缔结
6.look forward to期待
1我们从贵国商会获悉你方想要购买中国茶具。
We have learnt from your chamber of commerce that you are in the market for Chinese tea set.
2我们希望你方能够利用这一良机扩大出口。
We are desirous to you can avail yourselves of this good opportunity to expand the export.
3这家公司与我们联系羊毛出口一事。
This firms approach us for wool expert.
4现另航寄送我公司最新的价目表和目录。
Now the latest price form and the catalogues are sent to you by air under separate cover.
5.中国的出口商品在欧洲市场上很受欢迎。
Chinese products are very popular in Europe Market.
6.我们公司是中国罐头食品的主要出口商之一。
Our company is one of the main exporters of canned food in China.
Lesson 2
1.import from从…进口/输入
2.business concern企业、商行
3.trade journal行业杂志/刊物4a steady demand稳定的需求
5.on display 展览
6.chamber of commerce商会
7.equality and mutual benefit平等互利
1根据你方要求，现寄去有关我方产品的圈套目录。
At your request ,a full set of catalogues covering our products are being seat to you.
2从贵国驻我国大使馆商务参赞处获悉，你们是一家信誉良好的纺织品进口商。
We have learnt from the commercial counsellor’s office of your Embassy in our country that you are a well established importer of textiles.
3我们专营工艺品出口业务，愿与贵公司简历业务关系。
We specialized in handling export of arts and crafts and are willing to establish business relations with your firm.
4我们已另航邮寄小册子和价目单给你方。若对所列的商品感兴趣，请告知具体需要。The latest price form and the catalogues are sent to you by air. Please inform your specific requires if you are interested in the articles listed.
5我们有意从你方进口化工产品。
We are intending to import chemicals from you.
6在我国对优质食糖有大量需求。
There is a strong demand for sugar of excellent quality in our country.
Lesson 4
1.financial position财务状况
2.inquire about询问
3.on one’s part就某人而言/在贵方
4.credit standing信誉/资信状况
5.reference引用，参考，证明
6.trade reputation贸易名声
1若能提供有关上述公司的资信状况，我们当不胜感激。
2据我们所知，他们的财务状况良好。
3你们询问的那家商号多年来声誉良好。
4对你方提供的任何资料，我们都予以保密。
5抱歉，对于该公司的情况我们无法提供令你满意的答复。
6有关我们公司的资信情况，请向中国银行北京分行查询。
Lesson 6
1. first enquiry首次询盘
2.supply sb with sth向某人提供某物
2. 3.be well connected with建立良好关系 4. find a good market畅销
5.for one’s reference供某人参考
6.trade terms贸易条件/用语
1感谢你四月二十日对我“海鸥”牌篮球的询盘。
Thank you for your enquiry of /dated April 20th for our“haiou”basketball.
2欣告近来你“熊猫”牌彩色电视机在我方市场很畅销。
We are pleased to inform you that your “panda” color TV sets.
3请告知能否向我供应三万只水表。
Please inform us if/whether 30000water meters can be supplied to us.
4如能寄来最新价目单和样本供我方参考，不胜感激。
It will be appreciated that/if the last price list and samples could be sent to us for our reference.
5我们想了解你方的交易条款。
We hope/wish to learn about your trade terms.
6只有质优价廉的产品才能吸引我方客户。
Only the products of fine/excellent quality and low price can interest our customers.
Lesson 7
1.quote sb a price报价
2.quotation sheet报价单
2.3.for one’s information顺告、供某人参考 4.see to it that务必，确保
5.current market当前行情
6. be in line with与…相等，一致
Lesson 8
1.firm offer实盘
2.the captioned goods标题货物
3.as requested根据要求
4.make sb an offer给某人报盘
5.subject to以…为条件/以…为准
6.under separate cover另寄
1现在你方两万台“灵通”牌电脑，每台成本加运费迪拜价259美元。
We are now offering you 20 thousand sets of “lingtong”comput ers at US $ 259 per set CFR Dubai. 2本报盘为实盘，以你方的确认于三月五日前到达我方为条件。
The offer is firm, subject to your confirmation reading us by/before March.5
3根据你方要求，先报盘如下。
At your request ,the offer as follows.
4现报价格均为不含佣金的净价。
The prices offered are allnet prices without commission.
5有关样品及报价已于昨日另航你方。
Some relevant samples and quotation were air-mailed to you yesterday under separate cover.
6鉴于你是我们的老客户，我们同意按你方的价格供货。
In view that you are our old customer we agree to supply the goods at your price/bid.
Lesson 9
1.non-firm offer虚盘
2.in compliance with依照
3.bid出价
4.equally assorted平均搭配
5.a 3% discount 3%的折扣
6.without delay立即
1我们期待贵方报价给有关上述商品的实盘。
We are expecting that you offer us firm goods.
2有关该货的规格与包装详情，请参阅另函邮寄的小册子。
For the specification and the details of packing of the goods. Please refer to the pamphlet under mail.
3关于标题商品，我们县报无约束力的发盘如下：
Regarding the captioned goods, we are making an offer as follows without engagement..
4为了促进我们彼此间业务的发展，我们决定按上海交货价向你报盘。
In order to promote the development of business between us.
5收到样品后，如无异议，请尽快确认以便我们安排生产。
If there are no disputes on receipt of sample, please make a prompt confirmation so as for us to arrange for production.
6八月十日报给我方两万吨玉米的传真收悉，此谢。
The fax of August 10 offering us 20.000 tons of corn has been received with appreciation.
Lesson 11
1.out of line with与…不相符，与…脱节
2. meet sb half way各让一半
3.make a reduction让价
4.see one’s way to设法
5.have no choice but不得不
6.cover one’s requirements掩盖一个要求
7.on the high side偏高8.at an early date不久前
1价格上的合理减让将会吸引更多的客户订购。
A reasonable reduction of price will attract/interest more customers to place orders.
2歉告你方，你方C-316型相机报价太高无法接受.
We regret to inform you that your offer for/on camera Design/Pattern/Article No.C-316 is too expensive to be acceptable.
3兹复你方11月2日有关童装的报盘，我们现在还盘每打成本加运费、保险费悉尼价20美元。
In reply to your offer/quotation of Nov.2 for the covering relevant children wears we are making a counter-offer USD28 per dozen CIF Sydney.
4需求的减少势必导致价格的下跌。
Fall in demand will undoubtedly lead to in drop in price.
5由于你方价格过高，我们不得不取消这笔交易。
Owing to your price being too high price, we have no choice but cancel this deal.
6望设法按老价格接受我方订单，因为现价将使我们无利可图。
Y ou are expected to accept our order at the previous price because the present price.
Lesson 12
1.in line协调
2.draw one’s attention to提醒某人注意/使着眼于
3.go up增长
4.in one’s interest为了最大利益
5.with the least possible毫不延迟地，立即
6.take sth into consideration考虑某事
1抱歉不能接受你们的还盘，因我方纽扣的报价与当前市场行情相符。
Since our offer for the buttons is in line with the present.
2由于原料价格不断上涨，歉难满足你方再次降价的要求。
As the price of raw materials are going up/Due to the growing increase in the price of raw materials, we are regretful for being hard to meet your request for a further reduction.
3如能增加订货量，我们也许会考虑你们的还盘。
We may entertain your counter-offer if your order is enlarged/you can increase your quantity to be ordered.
4大量的订单证明我们的产品价廉物美。
Large quantity of orders have proved our products are low in price but high in quality.
5种种迹象表明近期行情将会下跌，望重新考虑我方还盘。
There is every indication that the market will fall/drop recently ,so you are excepted to reconsider. 6严重的经济危机导致对此货的需求大幅下降。
Serious crisis in economy has resulted in a considerable drop in demand for the goods.
Lesson 14
1.initial order首次订单
2.find sth acceptable认为…可以接受
3.unit price单价
4.reserve the right保留权利
5.execute an order执行订单
6.in order状况良好，符合要求
Lesson 15
1.repeat order续订的订单
2.badly in need of急需
3.supply sth from stock提供现货
4.book one’s order接受订单5
.keep sth before sb记住…的报价 6.be in a position to能够
1如果产品符合我方客户的要求，我们相信你们会从他们那里获得许多的修订单。
2目前我们暂不能向你们供货，但将记住你方的询价。
We are not in the position/unable to make supply for you/supply you with the goods at present/for the time being, but we will keep your enquiry before us.
3歉告由于大量承约我们暂不能接受你一千台电脑的订单。
We regret to inform you that we are at present not in a position to accept/book your order for 1000sets of computers owing to heavy commitments.
4所询商品急需，请速报盘。
The goods enquired for are needed badly and please make an immediate offer/rush your quotation. 5我们希望在不久的将来能够向你方大量订购。
We wish that we will be able to place substantial orders with you in the near future.
6欣告你方，标题订单向下的货物有现货可供。
We are pleased to inform you that the goods under the captioned order are available from stock.
Lesson 16
1.mutual efforts共同努力
2.on…terms and conditions按…条件
3.be inclusive of包含
4.upon receipt of收到…后
5.conform to符合
6.rest assured放心，确信无疑
1我们很高兴地确认已从你方购进500箱玩具。
2我们相信这首笔交易将促进双方互利贸易的进一步发展。
3务请按合同规定履行我方订购两万台彩色电视机的订单。
4请放心我们一定会在规定的期限内完成你方订货。
5一收到你们的形式发片，我们会立即申请进口许可证。
6如果你方能在价格上减少百分之三，我们将乐于再定500打。
Lesson 17
1.substitute for替代
2.push the sale of推销
3.take the opportunity利用机会，抓住机会
4.recommend sb sth想某人推荐某物
5.as good as 和…几乎一样，实际上等于…
6.sell fast畅销
Lesson 18
1.sales confirmation销售确认书
2.for one’s file供某人存档
3.as contracted按合同规定
4.conclude business达成交易
5.lead to导致；通向
6.open up打开；开发；开始；展示，揭露
1兹寄第456号销售确认书一式两份，请签退一份以便存档。
2欣告，我方已接受你方订购六千码货号为第89号印花细布的订单。
3经过长时间有好的讨论，现已达成了一笔三万条床单的交易。
4兹确认你方八月四日报盘并随附订单一份。
5如果你报价合理，我们会设法说服客户成交。
6兹决定按你九月一日来信中所报价格及条款向你订购五万条手绢。
Lesson 20
1.payment terms支付条款
2.telegraphic transfer电汇
3.make payment支付
4.cause sb inconvenience造成某人不便
5.amount to相当于，总计
6.be conducive to有助于
1由于英镑不断贬值，从谈判业务一开始我们就坚持以人民币信用证付款。
As GBP is devaluing, we insist on the payment by L/C in RMB as the negotiation started.
2对于这笔业务，我方建议以九十天的迟期信用证付款。
…that payment is to be made by L/C at 90 days after sight.
3请你们仍和过去一样同意按“付款交单”的条件成交。
Y ou are expected/required to close the deal on D/P as usual previous.
4只是鉴于我们之间长期友好的业务关系，我们才能接受元气付款交单。
It is in view of our long friendly business relationship that we …
5一半货款以电汇方式支付，另一半货到后凭单付款。
Payment of …is to be made by and the balance is to be pai d against documents.
6上述合同项下货物已经备妥，请按合同规定付款。
The goods under/covered by the contract in question/mentioned above are ready, please make payment as contracted.
Lesson 21
1.documents against payment付款交单
2.sight draft即期汇票
3.draw on sb向某人开出
4.make concession让步
5.in no case绝不，无论如何不
6.set a precedent开创先例
1兹授权你方就我们所订的化肥向我们开立金额为十二万美元的即期汇票。
Y ou are herein authorized to draw a sight draft for USD120,000 on us for the fertilize we have ordered.
2为促进今后业务的发展，我们破例接受期付款交单。
3很抱歉，对于首次订单我们不能接受承兑交单的支付方式。
…accept payment by D/A for the first order.
4我们的惯例是金额超过两万英镑的订单，必须以即期信用证付款。
Payment must be made by sight L/C for the orders exceeding 20,000 pounds as our usual practice. 5我们正在考虑你方要求以付款交单方式支付一事，不日即可告知我们的决定。
We are taking into consideration that you ask for payment by D/P and we will inform you of our decision sononest.
6如果你们同意接受付款交单，别的方面我们可以做些让步。
We can make concession in other aspects…
Lesson 22
1.subject order主题排序
2.give up放弃，交出
3.honor a draft承兑汇票
4.insist on坚持
5.put sb. to trouble使某人陷入麻烦
6.favor sb. with sth.给予某人某物，赐予某人某物
1现随函附寄银行汇票一张，金额记(amounting to)三千五百美元。
Enclosed is
2意大利的一位进口商要求货到后凭单付款。
An importer from Italy ask for payment by CAD against documents.
3该单据将在你方承兑汇票时，又标准渣打银行递交你方。
The documents will be delivered to you by XXX on your acceptance of the draft.
4对于这次交易，你方能否考虑接受承兑交单或付款交单？
…you are excepted/hoped to entertain…
5对于你方213号订单，我们可以以凭单付款方式交货。
6我们将按托收办法向你方开具即期跟单汇票。
We shall draw a documentary draft at sight on you on collection basis.
Lesson 23
1.letter of credit信用证
2.up to now到目前为止
3.urge sb. for催促某
4.in agreement with同意；与…一致
5.go through参加；经受；仔细检查；被通过
6.in one’s favor对某人有好处
1我们已通知我方银行开出以你方为受益人的，金额为一万美元的，保兑的、不可撤销的信用证，该证于十二月三十一日到期。
We have instructed our bank to issue an irrevocable, confirmed L/C in your favor amounting to 10,000 to valid until Dec.31.
2由于信用证有效期到八月底止，务必请在合同规定的时间内履行我订单。
As the L/C is valid still the end of August, please do execute our order within the date prescribed in the contract.
3他们已向当局申请进口许可证，以你方为受益人的信用证很快就会开出。
4有关信用证已通过伦敦中国银行开出，收到后请立即告知。
The relevant L/V have been opened with Bank of China, London and please inform us on receipt of it.
5交货期日益临近，信用证的迟到将会给我们带来极大的不便。
…delay of the L/C will bring us no little inconvenience
6按我方第355号销售确认书规定，有关信用证应在十月十五日前开立并抵达我方。
As stipulated in S/C No.355, the relevant L/C should have been opened and have reached us by Oct.15.
Lesson 24
1.make an amendment更改
2.for an amount金额的数目
3.on perusal经详阅
4.prohibit from禁止做某事
5.few and far between稀少
6.be compelled to不得不
1由于我们的疏忽，开立信用证有错误，很抱歉。
We are sorry for the faults in opening L/C owing to our negligence.
2信用证第398号修改书尚未收到，请即电改。
Because your amendment to L/C has not been received, you are requested to amend it by fax immediately.
3由于承约过多，如同意将信用证改为允许分装则不胜感激。
As heavily committed it will be appreciated if you will agree to amend the L/C to allow…
4有关第284号合同的信用证应凭即期汇票支付，请修改。
As to the L/C covering S/C No.284 payment shall be made by…
5请将你信用证中的单价改为每打…CIF New Y ork，并将总金额相应增至…
…and increase the total amount to …accordingly.
6信用证第4904号应于2002年6月15日前在中国议付有效，而不是日本。
…should be negotiated in …instead of/rather than in Japan.
Lesson 25
1.check with与…协商；与…相符合
2.amend an L/C更改信用证
3.instead of代替，不是而是
4.delete删除
5.facilitate sth方便…
6.prompt execution即时执行
1请在第6889号信用证装运期前加“在…或左右”字样。
Please insert the wording“…on or about…”before the shipment in L/C No.6889.
2有关第123号售货确认书的第SJ784号信用证，经审核发现单价为3.25美元，而合约单价为3.52美元，请予修改。
As to L/C No.SJ784 under S/C No.123
3你方第682号信用证金额短开500美元，请按合同增加。
Y ou L/C No.682 has been opened in short of USD 500, please add it as contracted.
4信用证第6523号，请通知银行将佣金改为5%，不胜感激。
5为避免日后该证，请注意信用证规定应与售货确认书条款完全相符。
In order to avoid subsequent amendments.
6请删除你信用证中“禁止在香港转船”的条款。
Please delete the term “transshipment is not allowed at Hong Kong” in your L/C.
Lesson 26
1.try one’s best尽全力
2.as stipulated按原则
3.make up拼凑成，配齐
4.extend an L/C信用证展期
5.respectively分别得
6.provide sb. with sth. 给某人提供
1由于进口许可证的缘故，信用证展期是不可能的。
Due to the reason of the import licence , it is impossible to extend the date.
2由于你方信用证装运期与有效期相同，请按惯例将信用证有效期展十五天。
…please extend validity of the L/C for 15days as usual practice.
3信用证第9857好，请展装运期至六月底并准许分装和转船。
4由于港口拥挤，请将第341号信用证的装运期展至六月一日，议付有效期展至六月十五日。5请将你方第234号信用证的船期和有效期分别展至十月十五日及十月三十日为感。
6盼电展上述信用证以便我们履行合同。
Lesson 28
1.neutral packing三无包装，中性包装
2.packing list装箱单
3.shipping mark运输标志，唛头
4.seaworthy packing适与海运的包装
5.bar code条形码
6.in transit在运输忠
7.rough handing粗鲁搬运8.equal assortment平均搭配
1现在越来越多的客户宁愿要纸箱包装而不要木箱包装。
2这批货物我方建议改用中心包装，请告知可否接受。
We suggest to change the packing with neutral packing for the shipment, and you are required to inform if it is acceptable.
3为了适应远洋运输，这种货物的包装必须改进。
The packing for the goods of this sort must be improved to suit for ocean transport.
4请按提供的图样在箱子上刷唛。
5请用纸盒包装我们的订货，一打装一盒，三十盒装一纸板箱。
6务必请注意货物的包装，因运输途中的任何损坏都会给我们造成很大损失。
Please do pay your attention to the packing for the goods for any damage in transit will bring us heavy loss.
Lesson 29
1我们的印花棉布用布包包装，内衬牛皮纸和防潮纸，每箱20匹，一花无色平均搭配。Our cotton printed fabrics are packed in bales lined with craft paper and waterproof paper of 20 pieces each with solid.
2我们建议今后将该货物改为小包装，如半镑或一磅，以便销售。
We recommend that packing for the goods be changed into smaller say half pounds or one pounds per package so as to facilitate sales.
3为了适应远洋运输，这种货物的包装必须改进。
4附上我们货物包装所用唛头和标号。请在刷唛时做到清楚正确。
5货物每打装一纸箱，每十纸箱装一木箱，箱厚半英寸。
10 cartons to a wooden case half inches thick.
6如果报价中不含有包装费用，在合同中应加入“买方负担出口包装”的词语。
When packing charges are not included in the quotation/when the quotation does not contain the packing charges, the wording“export packing charges are for buyer’s account”.
Lesson 31
1.identified information确认信息
2.hear from收到…的信；受…的批评
3.for shipment in/during在装运
4.delay in sth拖延某事
5.make delivery交货
6.under these circumstances在这种情况下，因为这种情况
1货物急需，请速发运。
2从你方九月十四日函得知你方要求早日交付你方的订货。
We are informed in your letter of Sep.14th that you are requesting us to deliver your order at an early date.
3因承约过多，歉告不能满足你提前装运的要求。
4由于你方信用证迟到，我方最早只能在三月初装运。
…the best we can do it to make shipment early in March.
5望采取一切必要措施按时装运我方订货。
6装运方面的任何延误都会引起我方客户的不满。
Any delay in shipment…
Lesson 32
1.on board在船上
2.ETD预计离开时间
3.on arrival达到，抵达时
4.shipping documents 船运单据
5.non-negotiable B/L不可转让提单
6.in good order状况良好，符合要求
1请速告装船须知，以便我们备货装船。
2顺告，五百公吨花生油将由下个月开往你港的第一班轮船运出。
3货物自2002年十月开始分四批等量装运，每批五百包。
4惠请传真确切的船名、船期，以便我们做好接货的准备。
5尽管我们已尽全力加速装运，但恐怕货物仍无法按时抵达你港。
6有关装船样品已在维多利亚轮离港前空邮你方。
Lesson 33
1.transshipment转船
2.direct steamer直达船
3.book shipping space预订舱位
https://www.360docs.net/doc/502840856.html,plete deliver完成交付
5.ship via装船经由
6.at one’s earliest convenience在其方便的时候
1因舱位不够，请告知是否同意四月份装两万码，其余一万码五月份装。
As the shipping space capacity is insufficiently available. Please inform us if you agree to shio 20,000 yards in April and the rest of 10,000yards in May.
2我们最多只能将交货期有八月提前到七月。
3因无直达轮，请将你信用证第SNS1832号改为允许转船。
As no direct steamers are available…
4若能同意分批装运你方第1737号订单项下的货物，则不胜感激。
5合同规定因转船而产生的一切费用将由出口商负担。
It is stipulated in the contract all charges arising from transshipment are borne by exporters.
6鉴于每月只有一班直达轮停靠我方港口，抱歉我们无法在半个月内发货。
In view that only one direct steam call at our port per month,…
Lesson 35
1.be in receipt of已收到
2.cover insurance投保，办理保险
3.All Risks一切险
4.insurance policy保险单，保单
5.open an account开立帐户
6.in due course及时，在适当的时候
Lesson 36
1.excessive insurance过度保险
2.invoice value发票价值
3.in addition to除…外
4.FPA外国报业协会（Foreign Press Association）；（美国）外交政策协会（Foreign Policy Association）；（英国）家庭计划协会（Family Planning Association）
5.extra premium额外保险费；额外奖励
6.for one’s account由某人支付，为…缘故
1请注意保费随保险范围的不同而变化。
Please note that the premium differs from the different insurance coverage.
2欣告已安排将上述货物投保至内陆城市。
We are pleased to inform that the above goods have been covered up to the island city.
3可以满意你方要求按发票金额的150%投保，但额外保费应由你方负担。
Y our request can be met for covering insurance…
4我们的惯例是按发票的110%为这类货物投保一切险。
It is our usual practice covering All Risks on this sort on goods for 110% of the invoice value.
5除基本险外，我们还可以安排投保附加险，但保费稍高。
Besides/Addition to the basic coverage, we can also arrange addition risks at a higher cost.
6如能告知贵公司承保范围及详情，当不胜感激。
…inform us of your coverage to be insured as well as other details.
Lesson 38
1.be up to符合，达到，比得上
https://www.360docs.net/doc/502840856.html,pare…with…与…相比较
3.be of no use无效
4.lodge a claim提出索赔
5.be unfit for不适用于……
https://www.360docs.net/doc/502840856.html,pensate sb. for sth给赔偿
7.on the strength of基于；凭借…；依赖…8.survey report检验报告
9.rough handing粗鲁搬运，野蛮操作10.make up弥补；组成；化妆；整理
1我们就受损的货物向你方提出如下索赔。
2有些产品有包装不良严重受损。
3我们要求用双层的纸盒，送达时却是单层纸盒。
4货物因严重损坏而使我们不得不降价销售。
5经检验发现包装破例是因野蛮装卸而造成的。
6根据改检验报告，你们应当赔偿我方因此而遭受的一切损失。
Lesson 39
1.settle a claim清算债务，解决索赔
2.put in提出，提交；放入；种植；使就职
3.pay attention to注意；重视
4.to the full完全地，充分地
5.take steps采取措施；采取步骤
6.prevent…from…阻止…做…
1请告知受损商品是退还你方还是由我们就地处理。
2我们将用下一班轮运去正确的地方。
3如果货物不是你们所期望的，我们很乐意更换。
4我们承认货物的损坏是由于我方的过失造成。
5我们会考虑你方的索赔并予以适当的赔偿。
6我们同意放弃索赔检验费用，以示让步。
Lesson 40
1.entertain a claim受理索赔
2.in perfect condition状况良好
3.hold sb. responsible for负责保持…
4.take up提出
5.at one’s end在某人一方的，在某人处得
6.bring sth. to one’s attention提醒某人注意某事
1抱歉由于我们的疏忽造成了交错货。
2这件事情似乎很难由我们双方来解决。
3对因撤销合同而给你方造成的任何不便深表歉意。
4为解决该索赔，我们只能拒绝你方客户向我方提出的索赔要求。
5由于缺乏证据，我们只能拒绝你方客户向我方提出的索赔要求。
6通过双方的共同努力，我们已友好解决这一争端。
Lesson 42
1.appoint sb. for为指定…
2.sole agent独家经理；唯一代理
3.promising market发展潜力大的市场；有销路的市场
4.arrangement办法，计划，准备（复数）
1很高兴有你们担任我方产品在中国的独家销售代理。
2代理问题仍在考虑中。
3考虑到你们在这一业务范围的丰富经验，我们愿意指定你们为我们代理。
4我们有诸多优势成为你们的独家代理。
5在香港设立分公司或者指定一位代理是必要的。
Lesson 43
1.expiration终止，期满
2.be familiar with熟悉
3.annual turnover年营业额，年成交量，年总生产量
4.sales channel销售渠道
5.act as充当，担任
6.unless otherwise stated除非另有说明
1我们想同你谈谈代理你们台布的有关事宜。
2如果你方能成功推销我方产品，我们可以委托你方做总代理。
3抱歉，我方产品在你的确地区售已有人代理。
4对这类产品你们通常给代理商多少佣金？
5作为我方的独家代理，你们不得经营来自其他供货商的同样货类似商品。
6待你们的销售成绩足以表明我们可以委托你方为独家代理时，我们再考虑此事。
Lesson 44
1.annual turnover年营业额，年成交量，年总生产量
2.sales channel销售渠道
3.in collaboration with与…勾结；与…合作
4.robust economy健全的经济
1抱歉，我方产品在你的确地区售已有人代理。
2我们认为讨论代理问题的实际还未成熟。
3待你们的销售成绩足以表明我们可以委托你方为独家代理时，我们再考虑此事. 4我们所有做这类商品的代理都只拿5%的佣金。
5在产品的广告方面我们尽了很大努力，营业额仍不能令人满意。
6如果你方能成功推销我方产品，我们可以委托你方做总代理。
外贸函电期末试题
1.We have established an irrevocable letter of credit (in) your favor with Bank of China, Guangdong. 2.We are glad to enter (into) business relations with your corporation． 3.We are awaiting your revised draft (with) keen interest． 4.Our foreign trade policy is based (on) equality and mutual benefit． 5.We shall book a trial order with you, if goods are competitive (in) price and good (in) quality． 6.As we are heavily committed, we are sorry that we are not in a (position) to accept new orders. 7.We prefer payment by D/P (at) sight to D/P at 60 days． 8.Your quotation happens to be exactly the same (as) we have received from Australia． 9.We hereby register a claim (with) you for shortage． 10.Since we are well connected (with) the department stores here, we can obtain a number of orders for you. 11. You know this is a popular brand, which will sell (well) in your market. 12.We hope that you will look (into) the cause of the defective goods． 13.There is no question (about) getting the necessary import license from our authorities． 14.Please take the necessary steps (without) delay． 15.Your immediate reply should reach us not later (than) the end of this month． 16.If the first shipment is satisfactory, we can (place) with you some repeat orders． 17. We hope this unfortunate incident will not affect the friendly relations (with) us. 18.Please cable us as soon as (possible) , giving us all necessary information． 19.We acknowledge receipt of your letter of March 15, (which) reached us yesterday． 20. (In) view of the long-standing business relations with you, we wish to settle this dispute amicably． 21.We can cover All Risks and War Risk can be covered if the extra premium is borne (by) the buyer． 22.Please do everything necessary (so) as to enable us to send you the relevant documents at an early date． 23.We trust the above-mentioned shipment will reach you (in) sound condition． 24.As to chemical products we are well connected (with) the major producers in America．
跨文化商务沟通整理
跨文化商务沟通期末考试的复习内容 一、单选题（10题×2分=20分） 1、__A____ i s called interracial communication。 A.The communication between African Americans and European Americans. B.The communication between two people‘ https://www.360docs.net/doc/502840856.html,munication we have with ourselves D.Interactions among people from different nations. 2、The nail that sticks up gets hammered down is a proverb revealing____. A. individualism B. collectivism C. self-centered D. independence 3、The colour red means prosperity(繁荣、兴旺）in___D_____ . A. American B. England C. Spain D. China 4、“Yellow dog” refers to ___C___ in England. A.someone who is happy B. Someone who is brave C. Someone who is coward（卑鄙的） D. Someone who is sad. 5、A：Thank you so much for what you have done for me and I really appreciate your kindness. B:___C_____ (If you were B, which of the following you would choose as a polite and proper answer) A. It’s my duty to do so. B. No, it’s nothing. C. It’s my pleasure. D. It’s what I Should do.
外贸函电期末试题
12-1、improper packing 不良包装 2、lodge claims against(with) you 向你提出索赔 We now lodge claims with you for shortweight and inferior quality. 现向你方就短重及低劣提出索赔。 3、long-standing business relations 长期业务关系 4、accept a claim 接受索赔 entertain a claim 受理索赔 reject a claim 拒绝索赔 dismiss a claim 驳回索赔 settle a claim 理赔 withdraw a claim 撤回索赔 英译汉 1、The evidence you have provided is inadequate,therefore,we cannot consider your claim as requested. 你方所提供的证明是不充分的，因此我方不能考虑你方索赔要求。 3-1敬启者： 东方贸易有限公司向我们推荐了贵公司。我们了解到贵公司三十多年来一直以质量最佳的青岛牌瓶装啤酒供应给许多国家和地区。 我公司是本国最大的食品贸易公司，在各主要城镇均设有办事处或代理处。我们确信本国对各类外国啤酒有极大的需求量，因此，请贵公司回信告知是否有意与我们建立直接的贸易关系，我方将不胜感激。 我们预料贵公司产品在我方市场有着关阔的前景。我们保证随时给予你方密切合作。盼早复。 Dear Sirs, Your firm has been recommended to us by the Oriental Trading understand that you have been supplying”Qingdao”brand bottled beer of the best quality to a lot of countries and regions for over 30 years. We are the largest food trading corporation in this country,and have offices or representatives in almost all major cities and are sure that there is a large demand for various foreign beers in our ,we shall appreciate it very much if you will advise
商务函电练习题1套
The Writing Practice(needs to be printed) I.Choose the best Opening or Closing. 1. a. This is to enquire at what address can we reach you. b. P1ease tell us your address. c. We should be pleased if you would let us know your address. 2. a. We are writing to answer your questions. b. We sent to you this morning Our latest catalogue you requested in your letter of yesterday. c. We beg to state that your letter of October 2 has been given careful consideration. 3. a. We received your 1etter Of May 5. Here is a copy of our price list you asked for. b. Here is our price list you asked for in your letter of May 5. c. We enclose herewith a copy of our price list for which you aske d. 4. a. We write in answer to your favour of February 10. b. We are plcased to say that we can accept your conditions in your letter of February 10. c. We acknowledge receipt of your letter of February l0 and wish to comment on your condit1ons. 5. a. You will soon hear from this headoffice which has wide connections with 1arge groups of the wold, that your application for the job of a sales representative is being considered. b. We are pleased to tell you that your application for the position of a sales representative is accepted. c. We write with pleasure to inform you that we have considered your application favorabIy. 6. a. Thanking you once again, we remain b. We wil1 consider your suggestions favourably. c. Assuring you of our favourable consideration, we remain 7. a. Please be assured of our best attention. b. Thank you again. c. Once again, may we express our appreciation to you. 8. a. Finally, may we thank you once again for your cooperation. b. Thank you again for your cooperation. c. I wish to express my heartfelt gratitude for your kind cooperation.
商务沟通方法与技能复习资料
商务沟通方法与技能知识点汇总 第二章商务沟通的重要性 沟通：通过语言、符号和行为传递或者交换信息、想法和情感。 沟通的重要性或用途：1、作出有效的决策，需要获得最准确和最新的可用信息。 2、向员工发出指令，以便他们根据要求完成任务。 3、使组织内同一级别的同事能相互交流。 4、和外部联系。 5、通知员工正在发生的事。 6、提供给员工关于薪酬、养老金、休假、其他福利和总体工作条件等方面的必要信息。沟通障碍 发送者想要经接收和理解的形式发送信息，而这个沟通过程中却存在很多的阻碍因素。叫沟通障碍。 造成沟通障碍的因素： 一、物理障碍：包括：干扰、距离、不良设备、员工短缺、不良的工作环境。 二、内部系统：距离、无效的沟通系统、不清晰的组织结构、缺乏培训、监管不足、角色不明、缺乏积极性。 三、员工：个人背景（宗教、所接受的教育、家庭、法律系统、经济系统、政治系统、口头语言和非语言、文化）语言障碍、行业术语的使用、受教育的差异、个人观点、超负荷、误解、意外或故意歪曲、。 克服沟通障碍（应对策略）： （1）考虑接收者的需要和理解能力。 （2）确保清晰的报告 （3）简明扼要地表达信息 （4）避免使用行业术语 （5）使用不只一个沟通系统 （6）鼓励对话 （7）缩短沟通链 （8）确保反馈 第三章沟通的方法和路径 一、名词理解 单向沟通：信息向一个方向流动，而且不要求接收者的回应。 双向沟通：信息在发送者和接收者之间双向流动，包括反馈以及对话中持续进行过程的某部分。 正式沟通：它与组织的正式结构相联系，包括发送与组织经营相关的信息。 非正式沟通：它可以和组织的经营相关，但是也可以和工作绩效无关。 二、简答题内容： 1、下行沟通：是与雇员进行沟通的传统方式，是正式沟通系统中的主要构成部分，其目的是给出明确的指令，提供程序和实践信息。 潜在的不足是：（1）命令链太长，沟通的速度变慢。（2）命令链中有人不在，系统将停止运 行。（3）容易在命令链中产生错误和误解，而且没有检查系统。（4）沟通只能由上而下，
商务英语函电复习题
《外贸函电写作》复习题I: Key terms : 1. credit standing 资信情况 2.counter-signature 会签 3. commercial Invoice 商业发票 4. confined L/C 保兑信用证 5. effect shipment 实行装运 6. confirming bank 保兑行 7. accepting bank 承兑行 8. issuing bank 开立行 9. discount 折扣 10. commission 佣金 11. under separate cover 另函寄出 12. remittance 汇付 13. premium 保险费 14. irrevocable L/C 不可撤销的信用证 15. deposit 定金16. collection 托收 17. terms of payment 支付方式 18. insurance Policy 保险单 19.Sales Confirmation 销售确认书 20. clean B/L 提单 21. firm offer 实盘 22.shipping documents 运输单据 23. amend the L/C 修改信用证 24. extend the L/C 展延信用证 25. exporter 出口商 26. importer 进口商 27.on Board B/L 已装船提单 28.More or Less Clause 溢短装条款 29. documentary bill 跟单汇票 30.time draft 远期汇票 II: Multiple choice: 1. We have lodged a claim______ ABC & Co._______ the quality of the goods shipped_______ S.S “ Peace”. A. against; for; by B. with; for; under C. on; against; as per D. to; for; per 2. It is important that your client______ the relevant L/C not later than April 12,1999. A, must open B. has to open C. open D. opens 3. We hope that the relevant L/C_____ as early as possible. A. establish B. will be established C. established D. establishing 4.We have made______ clear that the goods should be packed in cartons. A. it B. them C. this D. Which 5.We sincerely hope the goods under your Order No.245 will reach you_______. A. in good conditions B. in the good conditions C. in a condition D. in good condition 6.We are sorry to hear that the goods you received are not_______ the quality expected. A. but B. only C. of D. for 7.We shall remit to you an amount of $ 200 in_____ for the loss you suffered. A. reply B. compensation C. return D. interest 8. ____ you____ send us samples of your own products? A. Do...wish to B. Will...like to C. Do...hope to D. Would...please 9. Please don’t hesitate to write to us any proposals______ marketing chestnut. A. to concern B. concerning C. concerned D. concern 10. We wish to _______ as an agent the goods you are exporting now, because we are
商务沟通复习资料
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外贸函电复习资料
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2018年秋《外贸函电》期末考试复习题
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商务沟通与礼仪试题《含答案》
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