酒店各部门、各岗位名称英汉对照
酒店各部门及职位英文翻译
酒店各部门及职位英文翻译酒店是一个庞大的体系，包含着各种部门及职位。
这些部门和职位各自拥有不同的职责和工作内容。
下面是对酒店各部门及职位英文翻译的介绍。
一、前台部门1. Front Office Manager（前台经理）Front Office Manager is responsible for managing the front desk, including reception area, planning and coordinating the activities of the front office department, and ensuring the highest level of guest satisfaction.2. Receptionist（前台接待员）Receptionist is responsible for greeting guests, checking them in and out, and answering any questions they may have.3. Concierge（礼宾员）Concierge is responsible for providing guests with information about the hotel and its surrounding area, booking transportation services, and arranging tours and activities for guests.4. Bellman（行李员）Bellman is responsible for carrying guests’ luggage and escorting them to th eir rooms.二、客房部门1. Housekeeping Manager（客房部经理）Housekeeping Manager is responsible for managing the housekeepingdepartment, which is responsible for cleaning and maintaining the hotel’s guest rooms.2. Housekeeper（客房服务员）Housekeeper is responsible for cleaning and restocking guest rooms, ensuring that they meet the highest standards of cleanliness and comfort.3. Laundry Attendant（洗衣员）Laundry Attendant is responsible for washing and pressing the hotel’s linens and guest laundry.三、餐饮部门1. Food and Beverage Manager（餐饮部经理）Food and Beverage Manager is responsible for overseeing the hotel’s restaurant and bar, and ensuring that guests receive the highest quality dining experience.2. Server（餐厅服务员）Server is responsible for taking guests’ orders, serving food and beverages, and providing a high level of customer service.3. Bartender（调酒师）Bartender is responsible for preparing and serving drinks at the hotel’s bar.四、市场营销部1. Marketing Manager（市场营销经理）Marketing Manager is responsible for creating and implementing marketing strategies to promote the hotel and its services, and attracting new customers.2. Sales Manager（销售经理）Sales Manager is responsible for developing and maintaining relationships with corporate clients, booking group events and conventions, and maximizing hotel revenue.五、财务部门1. Finance Manager（财务经理）Finance Manager is responsible for managing the hotel’s financial operations, including budgeting, forecasting, and accounting.2. Accounts Receivable Clerk（应收账款会计）Accounts Receivable Clerk is responsible for maintaining accurate records of the hotel’s accounts receivable, including billing and collection of payments.3. Accounts Payable Clerk（应付账款会计）Accounts Payable Clerk is responsible for maintaining accurate records of the hotel’s accounts payable, including ordering and paying for supplies and services.酒店各部门及职位英文翻译，是了解酒店运营的关键。
酒店职位中英文翻译
酒店岗位职位原则中英文阐明General Manager 总经理Deputy General Manager 副总经理Asst. to General Manager 总经理助理Financial Controller 财务总监Deputy Financial Controller 财务副总监Director of Rooms Division 房务总监Director of Sales & Marketing 市场营销总监Director of F&B 餐饮总监Director of Engineering 工程总监Chief Accountant 总账会计Food & Beverage Manager 餐饮部经理Executive Chef 行政总厨IT Manager IT 经理Purchasing Manager 采购经理Human Resources Manager 人力资源经理Training Manager 培训经理Front Office Manager 前厅部经理Executive Housekeeper 行政管家Security Manager 保安部经理Administration Assistant 行政助理Cost Controller 成本控制经理Sales Manager 销售经理PR Manager 公关经理F&B Outlet Manager (Beverage Manager, Café Manager, Chinese Restaurant Manager, Banquet Manager)餐饮部营业部门经理（酒吧经理，西餐厅经理，中餐厅经理，宴会经理），F& B Manager 餐饮经理Chief Steward 管事部经理Kitchen Chef (Western Chef, Sous Chef, Pastry Chef, Chinese Chef)营业部门厨师（西厨房厨师长，副厨师长，饼房厨师长，中厨房厨师长），Guest Service Manager 来宾服务经理Laundry Manager 洗衣房经理Engineering Duty Manager 工程部值班经理Western Sous Chef 西厨房副厨师长HR Officer 人事专人Training Officer 培训专人GSM-Service Center 来宾服务经理－服务中心Pastry Chef 饼房厨师长Staff Canteen Supervisor 员工餐厅主管(Accountable for the quality of all work performed within their area of responsibility, including management Shift Leader,)（责任所在区域旳所有工作体现及质量，包括管理领班）Translator 翻译员Account Payable 应付Account Receivable Supervisor 应收主管Purchasing Officer 采购员Income Audit Supervisor 收益审计Cashier Supervisor 收银主管Engineering Section Supervisor, 工程部区域主管Staff Canteen Chef 员工餐厅厨师长Sales Executive 销售助理Reservation Supervisor 预订部主管F&B Secretary 餐饮部秘书F&B Outlet Supervisor 餐饮部各餐厅主管Stewarding Supervisor 管事部主管Chef De Partie 厨房主管Front Desk Supervisor 前台主管GSO Supervisor 来宾服务主管Executive Floor Supervisor 行政楼层主管Bell Supervisor 行李房主管Housekeeping Supervisor (Floor Supervisor, PA Supervisor, Laundry Supervisor, U&L Supervisor)客房部主管（楼层主管，公共区域主管，洗衣房主管，布草制服房主管）Security Supervisor, General Cashier 保安部主管，总出纳(Possess specialized skills staff)拥有专业技能和行业认证Purchasing Assistant 采购助理Engineering Senior Skilled Worker 工程部高级技工Storekeeper 库管员Artist 美工Reservation Clerk 预定员F&B Outlet Captain 餐饮部各营业部门领班F&B Hostess 餐饮部领位GSO-Reception 前台接待Operator 总机接线员Driver 司机Bell Captain 行李房领班(Basic manual duties across all work areas)所有工作区域旳基本工作职责Clerk 文员Cashier 收银员Engineering Staff 工程部一般技工Staff Canteen Cook 员工餐厅厨师F&B Service Staff 餐饮部服务员Bartender 吧员Baker 面点师F&B Kitchen Cook 餐饮部厨师Bellman 行李生Room Attendant 楼层服务员Security Guard 保安Kitchen Helper 餐饮部厨房帮工PA Attendant 公区服务员Steward 管事员Cafeteria Attendant 员工餐厅服务员Laundry Attendant (Washer, Presser, etc.) 洗衣房服务员Linen Room Attendant 布草房服务员。
酒店各岗位中英文对照
宴会部实习生、宴会部销售经理、宴会部销售主任
宴会部销售代表
酒水部
FNB-BVG
酒水部经理、酒水服务主管、酒水服务领班、
酒水服务调酒员、酒水服务实习生
大堂吧
FNB-BAR
大堂吧主管、大堂吧领班、大堂吧服务员、大堂吧实习生
管事部
FNB-STD
管事部总管事、管事部主管、管事部洗碗领班
送餐部
FNB-WRR
送餐主管、送餐领班、送餐员/实习生、听单员
餐饮部
西厨房
FNB-WRK
西厨总厨、西厨热厨总厨、西厨热厨师、西厨热厨厨工
西厨热厨实习生、西厨冻厨主厨、西厨冻厨厨师
西厨冻厨厨工、西厨冻厨实习生、西厨饼房主饼师
西厨饼房饼师、西厨饼房饼工、西厨饼房实习生
宴会部
ENT-FDP
宴会部经理、宴会部文员、宴会部服务经理
餐饮部：FNB Food & Beverage Department
娱乐部：ENT Entertainment Department
康体部：SNR Sports & Recreation Department
注：分部参考下表。
部门
分部
英文简写
包含职位
总经办
总经理办公室
GMO-GMG
总经理
GMO-RMG
洗衣房
HKP-HLA
洗衣房经理、洗衣及布草主管、洗衣领班
布草制服领班、洗衣员、布草制服员
公共区域
HKP-HPA
公共区域助理管家、公共区域主管、公共区域领班
园艺师领班、公共区域服务员、园艺师
康体部
康体部
SNR-GAB
酒店各职位英语名称
酒店各职位英语名称董事长:Director 收银主管：Cashier Officer总经理：General Manager 信贷主管: Loan Officer总经办：Executive Office 应付主管：Payable Officer总经办主任：Director of Executive Office 应收主管：Receivable Officer车队长：Chief Driver 会计主管: Accounting Officer行政干事:Executive Affairs 成本主管:Cost Control Officer医生：Doctor 仓库主管:Storeroom Officer司机：Driver 收货主管：Receiver Officer文员：Clerk 采购主管：Purchasing Officer护士：Nurse 电脑工程师：Computer Engineer查核员：Auditor财务部：Financial Division 收货员：Receiver财务部总监：Financial Controller 收银员：Cashier财务部经理:Chief Accountant 信贷员：Creditor电脑部经理：EDP Manager 应付员;Payable Clerk查核部经理：Auditing Manager 会计：Accouter会计部经理: Accounting Manager 出纳员：Teller成本部经理:Cost Controller 工资员：Payroll Control采购部经理：Purchasing Manager 成本员：Cost Control查核主管：Auditing Officer 仓管员：Storeman电脑操作员：Computer Operator 采购员：Purchaser人事培训部Human Resources ＆Training Division人事培训部总监：Human Resources Director 市场营销部；Sales ＆Marketing Division 人事部:Personnel Department 市场营销部总监：Director of Sales and Marketing培训部：Training Department 销售部经理; Sales Manager人事部经理：Personnel Manager 销售部副经理:Asst. Sales Manager培训部经理:Training Manager 高级客户经理：Senior Clients Manager人事助理兼后勤总务: Personnel Officer 策划经理：Planning Manager培训部主任（人事干事)：Training Officer 公关部经理; Public Relations Manager人事文员:Clerk 销售主任：Sales Officer翻译兼英语教师：English Translator & Teacher 公关主任：Public Relations Officer文员：Clerk员工餐厅主管：Staff Canteen Supervisor员工餐厅领班: Staff Canteen Captain 房务总监：Rooms Division Director厨师：Cook 前厅部：Front Office Department厨师助理:Cook Assistant 管家部：Housekeeping Department员工宿舍领班：Staff Dormitory Captain 前厅部经理：Front Office Manager宿舍管理员：Staff Dormitory Keeper 接待处经理：Reception Manager更衣室管理员：Staff Lockers Rooms Keeper 大堂副理：Assistant Manager各部门、岗位名称英汉对照总机主管：Operators Supervisor 楼面经理：Service Manager礼宾部主管:Chief Concierge DJ部高级工程师：DJ Senior Engineer接待处主管：Chief Receptionist 康乐主管：Recreation Center Supervisor接待处领班：Receptionist Captain DJ部主管:DJ Supervisor预定部领班：Reservation Captain 舞台主任：Stage Performance Supervisor 总机领班：Operators Captain 康乐领班（楼面部长):Captain礼宾部领班: Concierge Captain DJ部长：DJ Captain接待员：Receptionist 舞厅服务员:Waiter/Waitress预定员：Reservationist 健身房服务员：Gymnasium Attendant行李员：Bellboy 桌球服务员：Billiard Attendant门僮：Doorman 主持：Preside管家部经理:Executive Housekeeper 演员：Actor＆Actress管家总管：Asst. Executive Housekeeper 服务员：Waiter ＆Waitress洗衣房经理：Laundry Manager DJ员:DJ楼层高级主管：Senior Floor Supervisor 咨客：Hostess楼层主管：Floor Supervisor公卫主管：PA Supervisor洗衣房主管：Laundry Supervisor 工程部：Engineering Department布草主管:Uniforms Supervisor 总工程师：General Engineer服务中心领班：Service Center Captain 工程部经理：Chief Engineer楼层领班:Floor Captain 高级工程师:Senior Engineer公卫领班：PA Captain 值班工程师：Duty Engineer水洗领班：Laundry Captain 主管工程师：Supervisor Engineer干洗领班：Dry Clean Captain 强电维修高级技工：Senior Electrician布草领班:Uniforms Captain 电梯高级技工：Lift Senior Technical服务中心文员：Service Center Clerk 空调高级技工：Air-conditioning Technical 仓管员：Storeman 锅炉高级技工：Senior Boilerman清洁工：P.A。
酒店各部门人员中英文对照
总经办：Executive Office董事长：Director总经理：Ge neral Man ager总经办主任：Director of Executive Office 行政干事：Executive Affairs 车队长：Chief Driver司机：Driver医生：Doctor护士：Nurse财务部：Financial Division 财务部总监：Finan cial C on troller 财务部经理：Chief Accou nta nt 会计部经理：Accou nting Manage 会计主管：Acco un ti ng Officer 会计：Accouter工资员：Payroll Control 应付主管：Payable Officer 应付员；Payable Clerk 应收主管：Receivable Officer 成本部经理：Cost Con troller 成本主管：Cost Control Officer 成本员：Cost Control 出纳员：Teller 收银主管：Cashier Officer 收银员：Cashier 信贷主管：Loan Officer 信贷员：Creditor 查核部经理：Audit ing Ma nager 查核主管：Audit ing Officer 查核员：Auditor 电脑部经理：EDP Ma nager 电脑工程师：Computer Engin eer 电脑操作员：Computer Operator 采购部经理：Purchasi ng Man ager 采购主管：Purchasi ng Officer 采购员：Purchaser 仓库主管：Storeroom Officer 仓管员：Storeman 收货主管：Receiver Officer 收货员：Receiver 文员：Clerk 人事培训咅E Human Resources & Training Division人事培训部总监：Huma n Resources Director 人事部：Personnel Department 人事部经理：Pers onnel Ma nager 培训部：Training Department 培训部经理：Trai ning Man ager 培训部主任（人事干事）：Training Officer 人事助理兼后勤总务：Perso nnel Officer 人事文员：Clerk 翻译兼英语教师：En glish Tran slator & Teacher 员工餐厅主管：Staff Can teen Supervisor 员工餐厅领班：Staff Ca nteen Capta in 厨师：Cook 厨师助理：Cook Assista nt 员工宿舍领班：Staff Dormitory Capta in 宿舍管理员：Staff Dormitory Keeper 市场营销部：Sales & Marketi ng Divisio n 市场营销部总监：Director of Sales and Market ing 销售部经理：Sales Man ager 销售部副经理：Asst. Sales Man ager 高级客户经理：Se nior Clie nts Man ager 策划经理：Pla nning Man ager 公关部经理：Public Relatio ns Ma nager 销售主任：Sales Officer 公关主任：Public Relatio ns Officer 文员：Clerk 房务总监：Rooms Divisio n Director 前厅部：Front Office Department 前厅部经理：Front Office Man ager 接待处经理：Reception Man ager 接待处主管：Chief Receptio nist 接待处领班：Receptio nist Capta in 接待员：Receptionist 预定部领班：Reservati on Capta in 预定员：Reservationist 大堂副理：Assista nt Man ager 礼宾部主管：Chief Con cierge 礼宾部领班：Con cierge Capta in 行李员：Bellboy 门僮：Doorman 总机主管：Operators Supervisor 总机领班：Operators Captai n 管家部：Housekeeping Department 管家部经理：Executive Housekeeper管家总管：Asst. Executive Housekeeper 服务中心领班：Service Cen ter Capta in 服务中心文员：Service Cen ter Clerk 楼层高级主管：Senior Floor Supervisor 楼层主管：Floor Supervisor 楼层领班：Floor Capta in 客房服务员：Room Atte ndant 健身房服务员：Gymn asium Atte ndant 桌球服务员：Billiard Atte ndant 公卫主管：PA Supervisor 公卫领班：PA Captai n 清洁工：PA Man 洗衣房经理：Lau ndry Man ager 布草主管：Un iforms Supervisor 布草领班：Un iforms Capta in 洗衣房主管：Laundry Supervisor 缝纫工：Seamstress 熨烫工：Presser 水洗领班：Laun dry Captain 干洗领班：Dry Clea n Captai n 洗涤工：Washer 更衣室管理员：Staff Lockers Rooms Keeper娱乐部：Recreation Department 娱乐总监；Recreati on Director 楼面经理：Service Ma nager 康乐主管：Recreati on Cen ter Supervisor 康乐领班（楼面部长）：Captain DJ 部高级工程师：DJ Se nior Engin eer DJ 部主管：DJ Supervisor DJ 部长：DJ Captain DJ 员：DJ 咨客：Hostess 舞台总监：Stage Performa nee Director 舞台主任：Stage Performa nee Supervisor 舞厅服务员：Waiter/Waitress 高级主管：Security Senior Supervisor 艺术总监：Arts Director 主持：Preside 演员：Actor& Actress 拓展部经理：Market ing Man ager 服务员：Waiter & Waitress工程部：Engineering Department 工程部经理：Chief Engin eer总工程师：Gen eral Engin eer 高级工程师：SeniorEngin eer 主管工程师：Supervisor Engin eer 值班工程师：Duty En gi neer 电梯高级技工：Lift Senior Technical 电梯技工:Lift Man 空调高级技工：Air-c on diti oning Tech ni cal 锅炉高级技工：Senior Boilerma n 强电维修高级技工：Se niorElectricia n 强电值班技工：Duty Electricia n 强电维修技工：Electricia n 弱电值班维修技工：Duty Electrician 机修技工：Mach in ation 木工油漆高级技工：Carpenter & pai nter 仓管员：Storeman保安部：Security Department 保安部经理：SecurityMan ager 保安部主管：Security Supervisor 保安部领班：Security Capta in 保安员：Security Guard 消防主任：Fire Cen ter Officer 消防员：Fireman餐饮部：Food & Beverage Department 中餐厅：Chinese Restaura nt 西餐厅：Wester n Restaura nt 餐饮总监；F & B Director 餐饮部经理：F & B Ma nager 中餐部经理：Chi nese Restaura nt Man ager 西餐部经理：Wester n Restaura nt Ma nager 营业部经理：Sales Man ager 宴会销售部经理：Ba nquet SalesMan ager 宴会销售主任：Ba nquet Sales Officer 高级主管；Senior Supervisor 领班：Captain 高级服务员：Senior Waiter & Waitress 服务员：Waiter & Waitress咨客：Hostess 传菜员：Pantryman 实习生：Trainee行政总厨：Executive Chef 助理行政总厨：Asst.Executive chef 中厨总厨：Master Chef Chi neseFood 中厨主厨：Sous Chef (Chi nese Kitche n)西厨总厨；Master Chef .Western Food 西厨主厨：Sous Chef(Western Kitche n) 西饼主厨：Chief Baker 点心工：Pastry Cook 烧味厨师：Grill Chef 厨工：Cook Assistant 管事部：Steward Department 总管事：Chef Steward 管事主管：Steward Supervisor 碗工：Dishwasher 管事清洁工：Clea ner 酒水部经理：Beverage Ma nager 调酒师：Bartender 酒吧服务员：Barman 咖啡厅主管：Coffee Shop Supervisor欢迎您的下载，资料仅供参考!致力为企业和个人提供合同协议，策划案计划书，学习资料等等打造全网一站式需求。
酒店各部门职位及其英语名称
酒店各部门职位及其英语名称酒店是一个多功能的机构，拥有许多不同的部门和职位。
以下是酒店各部门及其英语名称的详细列表：1.前厅部门 (Front Office Department):o酒店总经理 (General Manager)o行政助理 (Executive Assistant)o前厅经理 (Front Office Manager)o前厅助理经理 (Assistant Front Office Manager)o前台接待员 (Front Desk Clerk)o客户服务主管 (Guest Service Supervisor)o预订员 (Reservationist)o门童 (Bellman)o行李员 (Bellhop)o电话员 (Telephone Operator)o行政楼层主管 (Executive Floor Supervisor)o行政楼层服务员 (Executive Floor Attendant)o客户关系主管 (Guest Relations Supervisor)o客户关系员 (Guest Relations Officer)2.餐饮部门 (Food and Beverage Department):o餐饮总经理 (Food and Beverage Manager)o餐厅经理 (Restaurant Manager)o厨师长 (Executive Chef)o厨师 (Chef)o厨房助理 (Kitchen Assistant)o餐饮服务员 (Waiter/Waitress)o酒吧经理 (Bar Manager)o酒保 (Bartender)o咖啡师 (Barista)o自助餐厅主管 (Buffet Supervisor)o自助餐厅服务员 (Buffet Attendant)o宴会经理 (Banquet Manager)o宴会服务员 (Banquet Server)3.客房部门 (Housekeeping Department):o客房部经理 (Housekeeping Manager)o客房服务员 (Room Attendant)o楼层服务员 (Floor Attendant)o洗衣房经理 (Laundry Manager)o洗衣房服务员 (Laundry Attendant)o花艺师 (Florist)o公共区域主管 (Public Area Supervisor)o公共区域清洁员 (Public Area Cleaner)o酒店保安 (Security Officer)o园丁 (Gardener)4.销售和市场部门 (Sales and Marketing Department):o销售总监 (Director of Sales)o销售经理 (Sales Manager)o销售主管 (Sales Supervisor)o销售代表 (Sales Representative)o市场总监 (Director of Marketing)o市场经理 (Marketing Manager)o市场助理 (Marketing Assistant)o市场分析师 (Market Analyst)o客户关系经理 (Customer Relationship Manager)5.财务部门 (Finance Department):o财务总监 (Director of Finance)o财务经理 (Finance Manager)o会计师 (Accountant)o出纳员 (Cashier)o成本控制员 (Cost Controller)o预算分析员 (Budget Analyst)o财务分析员 (Financial Analyst)o财务助理 (Finance Assistant)o采购主管 (Purchasing Supervisor)o采购员 (Purchasing Officer)6.人力资源部门 (Human Resources Department):o人力资源总监 (Director of Human Resources)o人力资源经理 (Human Resources Manager)o人力资源主管 (Human Resources Supervisor)o人力资源助理 (Human Resources Assistant)o培训经理 (Training Manager)o培训主管 (Training Supervisor)o招聘主管 (Recruitment Supervisor)o员工关系主管 (Employee Relations Supervisor)o员工关系助理 (Employee Relations Assistant)o薪酬福利经理 (Compensation and Benefits Manager)o薪酬福利主管 (Compensation and Benefits Supervisor) 以上仅是酒店各部门及其职位的一些例子，不同的酒店可能会有不同的职位名称和部门设置。
酒店各部门工作岗位名称英语（中英文对照）
销售代表Sales Executive客房服务员Room Attendant会议服务员Meeting Attendant庭院清扫养护员Garden Keeper公共洗手间保洁员Toilet Attendant洗涤工Washing Worker夜间清洁工Night Sweeper日夜保洁员Mobile Cleaner服装保管员Uniform Keeper干湿洗工Washer手烫工Presser大烫工Flat Work Ironer服务中心接线生Room Center Coordinator 接待员Reception商务中心文员Business Center Clerk商场营业员Market Attendant迎宾门僮Bell man机场代表Air Representative文员兼仓管Secretary & Storeroom Keeper 康乐部经理Recreation & Health Manager 娱乐经理Recreation Manager康体经理Health Manager桑拿领班Sauna CaptainKTV领班Karaoke Captain桑拿服务员Sauna AttendantKTV服务员Karaoke Attendant网球服务员Tennis Attendant棋牌服务员Chess & Cards Attendant乒乓服务员Table Tennis Attendant台球服务员Billiards Attendant射箭服务员Toxophily Attendant酒吧服务员Bar Attendant美容服务员Beauty Attendant餐饮部经理Food & Beverage Manager中餐经理Chinese Food Manager西餐经理Western Food Manager行政总厨Executive Chef冷菜房厨师长Cold Food Chef西点厨师长Western Food Chef加工间厨师长Primary Processing Chef食街领班Restaurant Captain宴会厅领班Banquet Captain传菜间领班Pass Food Captain西餐厅领班Western Restaurant Captain咖啡厅领班Cafe Captain餐务组领班Stewarding Captain服务员Waiter / Waitress咖啡厅服务员Cafe Waiter / Waitress花店员工Flower Shop Attendant工艺品店员工Handicrafts Shop Attendant 书店员工Book Shop Attendant吧员Bar Attendant仓管员Warehouseman洗碗工Dishwasher花王Adorn Cook烧腊厨师Grill Cook冷菜厨师Cold Food Cook切配厨师Chopper炉灶厨师Stove Cook打荷厨师Kitchen Apprentice Cook上扎厨师Braise Cook炖台厨师Thumb Cook点心厨师Pastry Cook切配Chopper炉灶厨师Stove Cook加工员Processing。
酒店各部门及职位英文翻译汇总
酒店各职位英语称呼酒店各职位英语名称董事长：Director 收银主管：Cashier Officer总经理：General Manager 信贷主管： Loan Officer总经办：Executive Office 应付主管：Payable Officer总经办主任：Director of Executive Office 应收主管：Receivable Officer车队长：Chief Driver 会计主管： Accounting Officer行政干事：Executive Affairs 成本主管：Cost Control Officer医生：Doctor 仓库主管：Storeroom Officer司机：Driver 收货主管：Receiver Officer文员：Clerk 采购主管：Purchasing Officer护士：Nurse 电脑工程师：Computer Engineer查核员：Auditor财务部：Financial Division 收货员：Receiver财务部总监：Financial Controller 收银员： Cashier财务部经理：Chief Accountant 信贷员：Creditor电脑部经理：EDP Manager 应付员；Payable Clerk查核部经理： Auditing Manager 会计：Accouter会计部经理： Accounting Manager 出纳员：Teller成本部经理：Cost Controller 工资员：Payroll Control采购部经理：Purchasing Manager 成本员：Cost Control查核主管：Auditing Officer 仓管员：Storeman电脑操作员：Computer Operator 采购员：Purchaser人事培训部Human Resources & Training Division人事培训部总监:Human Resources Director 市场营销部;Sales & Marketing Division 人事部：Personnel Department 市场营销部总监：Director of Sales and Marketing 培训部：Training Department 销售部经理; Sales Manager人事部经理：Personnel Manager 销售部副经理：Asst. Sales Manager培训部经理：Training Manager 高级客户经理：Senior Clients Manager人事助理兼后勤总务: Personnel Officer 策划经理：Planning Manager培训部主任(人事干事)： Training Officer 公关部经理; Public Relations Manager人事文员：Clerk 销售主任： Sales Officer翻译兼英语教师：English Translator & Teacher 公关主任： Public Relations Officer文员：Clerk员工餐厅主管： Staff Canteen Supervisor员工餐厅领班： Staff Canteen Captain 房务总监：Rooms Division Director厨师：Cook 前厅部：Front Office Department厨师助理：Cook Assistant 管家部：Housekeeping Department员工宿舍领班： Staff Dormitory Captain 前厅部经理：Front Office Manager宿舍管理员： Staff Dormitory Keeper 接待处经理：Reception Manager更衣室管理员：Staff Lockers Rooms Keeper 大堂副理：Assistant Manager各部门、岗位名称英汉对照总机主管：Operators Supervisor 楼面经理：Service Manager礼宾部主管：Chief Concierge DJ部高级工程师：DJ Senior Engineer接待处主管：Chief Receptionist 康乐主管：Recreation Center Supervisor接待处领班： Receptionist Captain DJ部主管：DJ Supervisor预定部领班： Reservation Captain 舞台主任：Stage Performance Supervisor总机领班： Operators Captain 康乐领班(楼面部长)：Captain礼宾部领班： Concierge Captain DJ部长：DJ Captain接待员：Receptionist 舞厅服务员：Waiter/Waitress预定员：Reservationist 健身房服务员：Gymnasium Attendant行李员：Bellboy 桌球服务员：Billiard Attendant门僮：Doorman 主持：Preside管家部经理：Executive Housekeeper 演员：Actor& Actress管家总管：Asst. Executive Housekeeper 服务员：Waiter & Waitress洗衣房经理：Laundry Manager DJ员：DJ楼层高级主管：Senior Floor Supervisor 咨客：Hostess楼层主管：Floor Supervisor公卫主管：PA Supervisor洗衣房主管：Laundry Supervisor 工程部：Engineering Department布草主管：Uniforms Supervisor 总工程师：General Engineer服务中心领班：Service Center Captain 工程部经理：Chief Engineer楼层领班：Floor Captain 高级工程师：Senior Engineer公卫领班：PA Captain 值班工程师：Duty Engineer水洗领班：Laundry Captain 主管工程师：Supervisor Engineer干洗领班：Dry Clean Captain 强电维修高级技工：Senior Electrician布草领班：Uniforms Captain 电梯高级技工：Lift Senior Technical服务中心文员： Service Center Clerk 空调高级技工：Air-conditioning Technical 仓管员：Storeman 锅炉高级技工：Senior Boilerman清洁工：P.A. Man 强电值班技工：Duty Electrician客房服务员：Room Attendant 强电维修技工：Electrician缝纫工：Seamstress 电梯技工：Lift Man熨烫工：Presser 机修技工：Machination洗涤工：Washer 木工油漆高级技工：Carpenter &painter弱电值班维修技工：Duty Electrician娱乐部：Recreation Department 保安部：Security Department娱乐总监；Recreation Director 保安部经理：Security Manager舞台总监：Stage Performance Director 高级主管：Security Senior Supervisor艺术总监：Arts Director消防员：Fireman 主管： Security Supervisor拓展部经理：Marketing Manager 消防主任： Fire Center Officer各部门、岗位名称英汉对照保安员： Security Guard 领班：Security Captain服务员：Waiter & Waitress 咨客：Hostess餐饮部：Food & Beverage Department 传菜员：Pantryman 中餐厅：Chinese Restaurant 实习生：Trainee西餐厅：Western Restaurant餐饮总监；F & B Director餐饮部经理：F & B Manager行政总厨：Executive Chef助理行政总厨：Asst. Executive chef中厨总厨：Master Chef Chinese Food中厨主厨：Sous Chef (Chinese Kitchen)西厨总厨；Master Chef .Western Food西厨主厨：Sous Chef(Western Kitchen)西饼主厨：Chief Baker点心工：Pastry Cook烧味厨师：Grill Chef厨工：Cook Assistant管事部：Steward Department总管事：Chef Steward主管：Steward Supervisor碗工：Dishwasher管事清洁工：Cleaner宴会销售部经理：Banquet Sales Manager宴会销售主任：Banquet Sales Officer中餐部经理：Chinese Restaurant Manager西餐部经理：Western Restaurant Manager营业部经理：Sales Manager酒水部经理：Beverage Manager调酒师：Bartender酒吧服务员：Barman咖啡厅主管：Coffee Shop Supervisor高级主管；Senior Supervisor领班：Captain高级服务员：Senior Waiter & Waitress酒店部门英语名称1．Executive Officet行政办公室2．Human Resources Dept.人力资源部3．Front Office前厅部4．Housekeeping Dept.管家部5．Food & Beverage Dept.餐饮部6．Recreational Dept.康乐部7．Financial Dept.财务部8．Sales Dept.市场营销部9．Security Dept.保安部10．Engineering Dept.工程部11．Waiting list等候名单12．Average room rate平均房价13．DND=Do Not Disturb请勿打扰14．VIP=Very Important Person贵宾15．Package包价服务16．No-show订房不到17．Message留言18．Cancellation取消19．Walk-in无预订散客20．Morning call叫醒服务21．Complain投诉22．Over booking超额预订23．OOO=Out of Order维修房24．Lost and found 失物招领25．Room status 房间状态26．Check in 登记入住27．Check out 结帐离店28．Reservation预订29．Reception接待30．Operator总机话务员31．Business centre商务中心32．DDD=Domestic Direct Dial国内直拨33．IDD=International Direct Dial国际直拨34．LDD=Local Direct Dial市话35．Suite套房36．Standard room标准间37．Double room大床间38．Mini-bar小酒吧39．Laundry service洗衣服务40．Room service送餐服务41．Menu菜单42．PA=Public Area公共区域43．DJ=Disk Jockey音控员44．Tips=To Insure Prompt Service小费45．AM=Assistant Manager大堂副理总经理general manager外方总经理Expatriate General Manager副总经理deputy general manager财务总监Finance Controller销售总监Director of Sales市场总监Director of Marketing客务总监Director of Rooms Divsion行政总厨Executive Chef部门经理department manager;division manager;section manager 经理助理assistant manager主管supervisor领班captain酒店设备、用品escalator 自动楼梯bookshelf 书架ground floor (英)底，层，一楼cabinet 橱柜switch 开关venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor (英)二楼，(美)一楼folding screen 屏风hanger 挂钩plug 插头wall_plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor (英)三楼，(美)二楼spring 弹簧cushion 靠垫，垫子socket 插座，插口sitting_room 起居室voltage 电压floor 楼层，地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器服务台常用词汇management 经营、管理market price 市价cashier's desk 兑换处coin 硬币accounting desk 帐务处check_out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房…per thousand 千分之…spare (形)多余的postpone (动)延期cancel (动)取消traveller's cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表电讯服务operator 电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话can't put somebody through 接不通ordinary telegram 普通电话receiver 听筒city phone 城市电话telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线。
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酒店各部门、各岗位名称英汉对照前厅部日常接待语（英汉对照）●Welcome to our hotel!欢迎光临我们酒店。
●How many nights will you stay?住几个晚上？●For which dates do you want to book the room?你想预订哪几天的？●What kinds of rooms do you want?你想订哪种房间？●I hope you will have a pleasant stay.祝您住店愉快。
●It was nice meeting you.很高兴见到您。
●I’m sorry to disturb you.很抱歉打扰您了。
●May I have you luggage, sir?先生，可以帮您拿行李吗？●I will show you to the front desk.我带您去前台。
●This way, please.请这边走。
●A bellboy will show you to your room and your luggage.行李员会帮您拿行李并带您去房间。
●Our hotel is a four –star hotel.我们酒店式四星级酒店。
●Our hotel overlooks a fine lake.我们酒店毗邻一个美丽的湖泊。
●I want to have a single room facing the sea.我想要一间面对大海的单人间。
●What kinds of amusement do you offer?你们提供哪些娱乐设施？●Our hotel has a nightclub, Finnish sauna, a swimming pool, tennis courts, billiards, ect.我们酒店有夜总会、芬兰浴、游泳池、网球场、台球等等。
●What sort of room do you want?您想要哪种房间？●The rooms are spacious, airy, and they command very nice view.客房特别宽大，空气新鲜，窗口风景优美。
●Do you have a reservation? What name was it, please?您有预订吗？是以谁的名字预订的？●Would you please fill in this registration form?请您填写一下住宿登记表好吗？●Please sign your signature on the bottom line.请在最后一行签名。
●Show me your passport, sir.先生，可以看一下您的护照吗？●How long do you intend to stay?您准备住多长时间？●Sorry, we don’t have a vacant room. But I can recommend you to the Orient Hotel.对不起，我们没有空房了，不过，我可以介绍您去东方宾馆。
●Do you agree to share the room with others?您愿意与他人合住一间房吗？●You should pay a deposit of US＄ 1,000 beforehand.您得预付1,000美元的订金。
●After you, sir.您先走，先生。
●Here is your baggage, please check and see if it is the right one.这是您的行李，请检查一下是否有误。
●May I speak to Mrs. Smith?我想找斯密斯夫人。
●I’ll put you through to Mr. Li’s room.我跟您接通李先生的房间。
●The line is busy, please wait.占线，请稍等。
●You’re through, sir. Go ahead please!电话通了，先生，请讲。
●The extension number is just the same as your room number.房间的分机号码与房号刚好相同。
●Can you tell me the way to the restaurant?能告诉我到餐厅怎么走吗？●Where can I send a fax?请问在哪儿发传真？●There are two flights for Hong Kong. How do you want to fly: first class or coach?到香港游两个航班。
您要头等舱还是普通舱？●Wait a while, I’ll check for you.请稍等，我给您看一下。
●Mr. Stone asked you to go up. The lift is over there.斯通先生请您上取。
电梯在那边。
●You can do some shopping in Beijing Road. That’s the most famous commercial street inGuangzhou.您可以在北京路逛逛商店。
北京路是广州最著名的商业街。
●Is it your first trip to China, sir?您是第一次来中国吗？●Are you here for a holiday or on business?您是来度假还是出差？●I want to check out. Could I have my bill, please?我要结帐离店，请把帐单给我！●Are you going to pay in cash or by credit card?您是用现金支付还是用信用卡支付？●Have you used any hotel services this morning or had breakfast at the hotel dining room?今天早上您是否用过酒店服务设施，或在酒店餐厅用过早餐？●Here is your receipt. Thank you for your stay in our hotel.这是您的收据。
感谢您下榻我们酒店。
●I’d like to be woken up tomorrow morning.明天早上请叫醒我。
●You will have to pay extra.您还得再付。
●I’ll find out today’s rates of exchange.我查一下今天的汇率。
●What fitness facilities do you have here?你们这儿有哪些健身设施？●Sorry for the inconvenience.抱歉，给您添麻烦了。
●Separate bills or one for all?分开付还是一起付？前厅部常用术语英汉对照表AAdjoining room 相邻房advanced deposit 预付定金all-purpose cleaner 多功能清洁剂arrival time 抵达时间average room rate 平均房价air conditioner 空调ash tray 烟灰缸Bbath tub 浴缸bath mat 脚巾bath robe 浴袍bath room 卫生间basin 洗脸盆booking lead time 预订提前期bed board 床头板bed pad 床褥bedstead 床架bedspread 床罩bed-side table 床头柜bell boy 行李员black tea 红茶blanket 毛毯brochure 小册子bulb 灯泡business center 商务中心Ccancellation 取消预订carpet 地毯car sickness 晕车cashier 收银员check-in 入住登记check-out 结帐离店cleaning bucket 清洁桶cloak room 衣帽间clothes hangers 衣架comb 梳子confirmed reservation 确认类预订cross-training 交叉培训complain 投诉commercial rate 商务房价connecting room 连通房coupon 票证cut-off date 留房截止日期Dday use 非全天用房DDD (Domestic direct Dial) 国内直拨电话departure time 离店时间dining room 餐厅DND (Do Not Disturb) 请勿打扰double occupancy 双开率double room 双人房double-double room 两张双人床的房间deluxe suite 豪华套房double locked (DL) 双锁房desk lamp 台灯Eexecutive floor 行政（商务）楼层eiderdown 鸭绒被FFadeless 不褪色的FTT 散客Front Office 前厅部Front Desk 总台full house 房间客满Ggroup 团队guaranteed reservation 保证类预订guest history record 客史档案Hhair dryer 吹风机handkerchief 手绢house credit limit 赊账限额house use 酒店内部用房IIDD (International Direct Dial) 国际直拨电话iron 熨斗ironing board 熨衣板Jjasmine tea 茉莉花茶job description 工作说明书Llamp shade 灯罩laundry service 洗衣服务late check-out 逾时离店lobby 大堂log book 工作日记lounge 休息室Mmaid’s cart 客房清扫工作车MUR (make up room) 请速打扫房master folio 团队帐单message 留言mop 拖把mattress 床垫NNight audit 夜间稽核no show 没有预先取消又无预期抵店的订房Ooccupied (Occ.) 住客房Out of Order 待维修房over-booking 超额预订Ppacking 包价服务pick up service 接车服务pillow case 枕套presidential suite 总统间pressing 熨烫Qquilt 被子Rregistration 住店登记rack rate 客房牌价room forecast 订房预测rooming list 团体分房名单rollaway bed 折叠床room attendant 客房服务员room status 房间状态room change 换房rotary floor scrubber 洗地机rubber glovers 防护手套Ssewing kit 针线包service directory 服务指南sheer curtain 纱窗帘sheet 床单shoe shine paper 擦鞋纸shower curtain 淋浴帘shower head 淋浴喷头shrinkable 缩水的silk fabrics 丝绸织品skipper 逃帐者skirts 裙子sleep out 外宿客人single room 单人间socks 袜子socket 插座soiled linen 脏布草sprinkler 花洒stain 污迹stationery folder 文具夹suit 西服sweater 毛衣switch 开关Ttap 水龙头tariff 房价单towel rail 毛巾架twin room 双张单人床的双人房triple room 三人房Uunshrinkable 不缩水的underpants 内裤up-selling 试图将高质高价客房出租给客人Vvacant dirty 未清扫之空房vacuums 吸尘器VIP (very important person) 贵宾Wwaiting list 等候名单wake-up call 叫醒电话walk-in 未经预订而直接抵店的客人wall lamp 壁灯wet vacuums 吸水机woolen fabrics 毛料织品“SERVICE”（服务）的含义服务微笑服务效率高，诚恳接待精神好；敬业乐业有干劲，一视同仁齐高兴。