最新版创新高职英语基础教程综合1册精品电子教案Unit7单元三级指标 Speaking

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中职英语高教版2021英语基础模块1Part03 Unit7 The Internet教案

2.Read and complete.
Let students read the passage carefully and finish the mind map
3.Read and decide.
First of all, ask students to read the sentences and understand them, then read through the passage and judge true or false.
Ability objective:
To be able to read and understand a passage about Internet and finish the mind map.
Emotional objective:
To view the advantages and disadvantages of the Internet from both sides.
3.Read the sentences and then read the passage and judge true or false.
4.Understand the important points and take notes.
本环节通过思维导图、判断正误等阅读活动，训练学生快速提炼移动互联网和智能手机的关键信息，学习移动互联网活动的相关表达，培养学生解读文本类型、梳理文章内容和提取关键信息的阅读能力。
教学方法
小组讨论法、任务教学法、情境教学法
课前准备
ppt课件，语音素材，视频与图片
教学媒体
PPT课件、多媒体设备、语音素材、拓展资源包等
教学过程
教学环节
教师活动设计

职高英语第一册unit-7教案

A toothache a cough a stomachache
A sore throat
Activity 2. Suppose you have one of the above health problems. Role-play a conversation with your partner.
Example: A. Are you sick?
B. Atishoo, I've got a cold.
Other structures:
What's wrong with you?
What's the matter with you?
Activity 3. Doing exercises
1.Match the sentences with the pictures.
Skill: A concluding sentence is usually the last sentence in a paragraph. A good concluding sentence often repeats the paragraph's main idea in different words.
E.Maybe you should see a doctor.
F.Yeah, I'll go to hospital this afternoon.
Homework:
Master the names of these health problems.
Learn how to care about others.
教具：
Multi-media
难点
Listen and make dialogue

新职业英语职业综合英语1unit7CustomerService电子教案

新职业英语职业综合英语1unit7CustomerService电子教案Unit 7Specific Procedures :Step One 1. Ask the students to recall the layout of a letter2. Summarize some useful expressions of servicing customers.Step Two student satisfaction survey (task 1 )complete the following survey form about campus canteens.(work in groups)Step Three Reading A I really want to know (the most important part)1 words & expressions2 Ss read the text by themselves and then ask someone read out and translate.3 read again and try to finish task 1&2.4 teacher read and explain some language points.Language point:Friday night I went off my diet. I dare say I deserved a good meal after losing the twenty pounds I gained from too many trips to Manhattan restaurants last year. My wife and I went to one of our favorite Houston restaurants to celebrate the successful conclusion of my diet.go off: to stope.g. He went off driving after the accident.deserve: v. to have earned something by good or bad actions or behaviore.g. You’ve been working all the mo rning—I think you deserve a rest.gain: v. to increase in weight, speed, height or valuee.g. Last week I gained another five pounds.It is admirable for an organization to want to measure customer satisfaction. However, to do so correctly, the entire measurement process must be properly designed and implemented from start to finish. Proper questionnaire design is just the first step in the process. Equally as important is establishing a process of gathering data which will obtain a representative sample of customers, and which keeps bias to a minimum. This is where many organizations fail. This is where thisparticular restaurant failed.admirable: a. having many good qualities that people respect and admiree.g. This essay is admirable in all respects.measure:v. to judge the importance or value of somethinge.g. Education shouldn’t be measure only by examination results.entire: a. whole; completee.g. It was the worst day in my entire life.implement:v. to take action or put into practicee.g. W e have decided to implement the president’s suggestion in full.establish:v. to start; to set upe.g. 1. My grandfather established the family business in 1938.2. The relationships between the two companies were established two years ago. obtain:v. to get something especially by means of efforte.g. We wish to obtain first-hand information.particular: a.unusual, single and different from otherse.g.They have conducted a research in this particular field.After we had finished our coffee, the waiter brought over the check. With the check was a brief customer satisfaction survey. One side of the questionnaire contained a note from the owner, beginning with the words “I really want to know”. The other side of the questionnaire contained a few standard measurement items and room for comments. What was a little different about this survey was that the questionnaire had already been filled out by the waiter. On a scale of “excellent”, “good”, and “needs improvement”, the waiter had drawn aline through all the “excellent” boxes. Survey:n. a general examination or study (of conditions, opinions, etc.), especially carried out by asking people questionse.g. A recent survey shows that many teenagers spend three hours a day playing computer games.comments:n. opinion given briefly in speech or writing about something or someonee.g. Do you have any comments to make upon my story?filled out :to complete (a form) by answering the questions in the spaces providede.g. Could you fill out this application form quickly?As much as I enjoyed the service, I was not about to deposit a questionnaire that somebody else had completed into a ballot box. However, many people would return such a questionnaire without thinking twice.deposit: v. to put something down in a particular place; to put money or something valuable in a bank or other places where it will be safee.g. 1. She deposited her case in the corner.2. You are advised to deposit your valuables in the hotel safe.thinking twice:to think very carefully about somethinge.g. The teacher advised him to think twice before deciding to quit school.The owner of the restaurant is only fooling himself by keeping the current customer satisfaction measurement program in place. If he “really wants to know”,he would be better off asking someone to hand out postage-paid questionnaires to people as they left the restaurant.in place:in existence and ready to be usede.g. The new regulations are now in place.hand out:to give something to each member of a groupe.g. Could you start handing these books out, please?If you have a customer satisfaction measurement program in place, or if you are thinking of implementing one, we urge you to give as much attention to the distribution and collection process as you do to the questionnaire design.urgedistribution: n. the act of sharing things among a large group of people in a planned waye.g. The distribution of the food supplies in the earthquake area began two days ago. Step four Business Know-how Conducting a surveyEstablish the goal of the project----What to learn;●Determine what people are targeted and how many are to be interviewed;●Choose how to interview(face to face, telephone, etc.);●Design the questionnaire;●Pretest the questionnaire, if practical;●Conduct interviews and collect data;●Analyze the data-----produce the findings.Step five reading B Motorola Limited WarrantyStudents do it by themselvesStep six Listening & speakingWarm-up1. Ask the students to recall the words in readingA&B2. Read aloud the text3 preview some new words in listening.listeningTask 1 --------listen for details (missing words)Task 2 --------listen for details (choose the best answer)Task 3 --------listen and judge (true or false)Task 4 --------listen for details (numbers)Task 5 --------listen and fill in blanks with short sentencesspeakingWork in pairs. practice making and handling a complaint with the given information Role B Role AGreet the customer. Greet and say you have a complaint to make.Ask what happened. State the problem in detail.Express your regret. Refuse to accept the suggested solution Offer a solution and propose yours..Express your regret again. Accept a satisfactory solution.Offer other solutions.Work AssignmentsReview words and text of unit sevenFinish workbookStep seven Letter of Adjustment IntroductionReplies to letters of complaint, often called “letters of adjustment”, must be handled carefully. Here are some suggestions that may help you write letters of adjustment:1 Refer to the letter of complaint by date.2 Identify the item or problem that the customer has encountered.3 If your company is at fault, apologize.4 Explain how the error occurred.5 State exactly how you intend to solve the problem.6 If you cannot solve the problem as they wish, try to makea slight adjustment.Step Eight writingTask 1 Complete the following letter of adjustment with thegiven expressions.Task 2 suppose you are the customer service manager of your company . write a letter of adjustment to the letter of complaint in task 1 on page 90.Step Nine Mini-ProjectCustomer Satisfaction QuestionnaireGender: male / female1 what is the brand of your mobile phone?2 how long have you had the phone?3 how do you like the overall performance of the phone?4 which function of the phine do you like most?5 have you ever used the phone’s after-sales service?Work in groups. Each group asks several Ss to fill in the questionnaire about their use of mobile phones and then draft a summary of the survey results.Step ten language labTask 1 vocabulary(meaning)Task 2 vocabulary(using)Task 3 sentence(structure)Task 4 choose the best answer (words & phrases)Task 5 translateStep eleven Work AssignmentsReview Unit seven thoroughly and carefully。

最新版创新高职英语基础教程综合1册精品电子教案Unit3-单元三级指标LSW-S

in writing good ads.
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Flow chart for recommendation to buy a specialty
Greet and express your depression.
Greet; ask what happened. Show your willingness to offer help.
Advise on where your friend can place her ad. Show your good wishes.
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A: Hey, Julie. Do have a minute? I am so bothered. B: Sure. Maggie. What’s up? A: You know it is really hard to find a nice part-time. And I need to pay my bills. So I want to rent my spare room. B: Have you advertised it for rent? A: Yes, I tried the campus newspaper, but it didn’t work. I have waited for a week, but no one contacted me to rend it. I just called the students newspaper and let them advertise it. B: Why not write a room for rent ad by yourself and place it？ A: Actually that’s exactly what I am thinking about. And I need your advice. I know you have experience in writing such kind of stuff. B：I am glad to help. Listen. In order to find a high-quality tenant, you will need to write an effective room for rent ad. First, you should make a list of the terms of your rental. How much rent will you charge? How long of a

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Company manager:
Website representative:
You want: 1. A one-year contract You want to see how well the company does the job and if they are reliable before giving them a long contract. 2. To have the website tested every quarter You want the maintenance cost to be as low as possible. However, you would like to have weekly checks on security of the website. 3. Response time—five hours You want to contact them at any hour by phone if there is an emergency. You want the maintenance company to solve any problems within 5 hours.
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Greet. Give the answer. Offer another suggestion. Move to the frequency of testing. Show disagreement and state the demand . Try to bargain again. Show satisfaction and move on. Stick to the offer and inform the other of other website companies’ offer. Focus the discussion and close.
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Reply. Start with the length of contract. Show disagreement and state the demand. Reluctantly accept. Give the answer. Stick to the first offer and give reasons on a professional stand. Make a little concession. Reject the suggestion. Accept the offer and try to raise more demands. Close the conversation and show expectation.
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Exercise 2 Make an oral report according to the following situation. Situation: You and your partner have come to an agreement. Now, you need to chair a meeting in your company or department to report the result of the negotiation and announce the cooperation with the other part. • The content in your speech should be based on the results of Speaking activity 1. • The following words and expressions can be of help. • You and your partner can check and assess the performance for each other.
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Sole-play a conversation according to the following situation. After the practice, change roles. Situation: A representative of a website maintenance company meets a company manager to negotiate a maintenance contract.
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You want: A four-year contract This allows you to offer the best service to customers and it will be profitable for you. 2. To test the website twice in a month This will give the best level of service to the client and increase your earnings. 3. Response time—24 hours You want the company to contact you by e-mail if there is an emergency. You want up to 24 hours to solve any problems.
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Suggested Key Words and Expressions
Stating aims: We’d like to have it in a month’s time. We must have delivery by the end of next week. Making concessions: If I have to finish in one month, I’ll need to have an extra designer. That could be all right—as long as I get some money in advance. Rejecting suggestions: We’d prefer to pay you a fixed amount. Bargaining: How about paying me half when I start the work? Focusing the discussion: Let’s talk about the time for setting up the website.

最新版创新高职英语基础教程综合1册精品电子教案Unit7单元三级指标 Speaking

最新版创新高职英语基础教程综合1册精品电子教案Unit6单元三级指标 Listening

最新版创新高职英语基础教程综合1册精品电子教案Unit1-单元三级指标UT-P

中职英语高教版2021英语基础模块1Part03 Unit7 The Internet教案

职高英语第一册unit-7教案

最新版创新高职英语基础教程综合1册精品电子教案Unit6单元三级指标 Reading-G

最新版创新高职英语基础教程综合1册精品电子教案Unit6单元三级指标 Reading-R

新职业英语职业综合英语1unit7CustomerService电子教案

最新版创新高职英语基础教程综合1册精品电子教案Unit3-单元三级指标Reading-R

最新版创新高职英语基础教程综合1册精品电子教案Unit7单元三级指标Reading-N

最新版创新高职英语基础教程综合1册精品电子教案Unit3-单元三级指标LSW-S