初级商务英语听说 unit 13 Business Trips
2020年智慧树知道网课《剑桥商务英语》课后章节测试满分答案
第一章测试1【单选题】(10分)IhavebeenworkingatDellComputerfortwoyears.I______inexaminginternationalcontracts tomakesurethattheyarecomplywiththelaw.A.amspecialisedB.manageC.specialiseD.amresponsible2【单选题】(10分)Remployisacompanythatemploysdisabledpeople.I______withthemediaandtrytogetusas muchgoodpublicityaspossible.A.workB.handleC.dealD.cope3【判断题】(10分) Shiftworkmeansyoudoyourjobforpartoftheweekandanotherpersondoesitfortheotherpart. ()A.对B.错4【判断题】(10分) Teleworkingissuitabletothepersonwhohasyoungchildrentotakecareof.()A.对B.错5【判断题】(10分)Thejobofsecretaryinofficerequireshot-deskinginordertosaveofficespace.（）A.对B.6【单选题】(10分)regular,fixedhours:______hoursA.flexibleB.workingC.shiftingD.informal7【单选题】(10分) atemporaryjob:a______jobA.permanentB.parttimeC.shiftD.consulting8【单选题】(10分)toworkpart-time:towork______A.irregularlyB.full-timeC.equarllyD.together9【单选题】(10分) anemployer:an______A.bossB.staffC.colleagueD.employee10【单选题】(10分)astaff(salaried)photographer:a______photographerA.qualifiedB.freelanceC.inexperiencedD.professional第二章测试1【单选题】(10分)Don'tworry.Andrewisanexcellenthost.Hewilltake______ofyou.A.responsibilityB.pictureC.careD.good2【单选题】(10分)Wehavetaken______atemporarysecretaryforthreemonthstohelpusgetthroughthework.A.upB.inC.asD.on3【单选题】(10分)Ithinkweshouldtakea______.We'vebeendiscussingthisfortwohoursnow.A.timeB.restC.intervalD.break4【单选题】(10分)Youshouldtakewhatshesayswitha______ofsalt.A.pinchB.lotC.pieceD.part5【单选题】(10分)Theconferencewilltake______inNewYorkinOctobernextyear.A.upB.outC.placeD.happen6【单选题】(10分) Thesefileshavebeenzippedupto____lessdiskspace.A.takeoffB.takeinC.takeupD.takeon7【单选题】(10分)Mypersonallifehashadto____mycareer.A.takedownB.takeaplaceC.takeupD.takesecondplaceto8【单选题】(10分)Therewasnooneelseto____theirchildren.A.takecareofB.takeinC.takeonD.takeafter9【单选题】(10分)Remember,sticktotheissuesanddon't____itpersonally.A.lookB.dealC.considerD.take10【单选题】(10分)____ahundredandtwentyvaluesandcalculatethemean.A.giveB.addC.getD.take第三章测试1【单选题】(5分) Themostdynamicsocietiesintheworldaretheonesthathavethemostentrepreneurs.Thesep eoplearethesparkinaneconomy'sengine,activatingandstimulatingeconomicgrowth.Thee ntrepreneurlooksforopportunitiestomakea(1)______bysatisfyingunsatistiedneeds,tofillt hegapbetweenwhatconsumerswantandtheproductsandservicesthatarecurrentlyavailabl e.A.successB.progressC.profitD.promise2【单选题】(5分)·Entrepreneursarecreative,(2)______andfutureoriented.A.stressedB.cooperativeC.sensitiveD.enthusiastic3【单选题】(5分)·Theyareinnovatorswhodon'tneedtofollowthetriedand(3)______route.A.smoothB.plannedC.totallynewD.tested4【单选题】(15分)·Theyhaveanaturalbusiness(4)_____.A.touchB.feelingC.smellD.sense5【单选题】(10分)·Theyarenotafraidof(5)______workforafraidtofail.A.hardB.creativeC.easyD.tiring6【单选题】(10分)·Theyarewillingtotakeriskswiththeirown(6)______andresources.A.courageB.devotionC.energyD.capital7【单选题】(10分)·Theyareexcellentproblemsolversandnegotiatethelegalrequirementstolaunchand(7)___ ___abusiness.Theyfocusonsales,pletethesephrase sbychoosingaproperword.A.controlB.manageC.runD.go8【单选题】(10分) Sachikoistryingtoget______yourcall.A.toB.upC.onD.hold9【单选题】(10分)I'mjust______yourcall.A.returningB.takingC.pickingD.getting10【单选题】(5分)Letme______thatbacktoyou.A.putB.readC.turnD.hold11【单选题】(5分)I'llcallyou______inanhour.A.backB.downC.upD.on12【单选题】(5分)Youcan______meonthisnumberanytime.A.tellB.takeC.getD.reach13【单选题】(5分)The______I'mcallingisthat....A.causeB.reasonC.resultD.person第四章测试1【单选题】(10分)Putthemostappropriatemodalverbintoeachgap.Advertisersofalcoholicdrinks______mak eadvertisementswhichcouldappealtochildren.A.mustn'tB.don'thavetoC.needn'tD.shouldn't2【单选题】(10分)Whenadvertisingaproduct,you______mentiontheprice.A.don'thavetoB.shouldn'tC.needn'tD.3【单选题】(10分)Whenadvertisingaproduct,you______makefalsestatementsaboutcompetitors'products.A.don'thavetoB.shouldn'tC.mustn'tD.needn't4【单选题】(10分)Ifyouadvertiseaservice,you______explainthefulltermsandconditions,exceptinthesmallpr int.A.shouldB.don'thavetoC.needn'tD.5【单选题】(10分)Advertisersofmedicines______betruthfulabouttheirbenefits.A.shouldB.needC.havetoD.must6【单选题】(10分)Advertisersofcosmeticsproducts______trytobeastruthfulaspossibleabouttheirbenefits.A.needB.shouldC.havetoD.must7【判断题】(10分)1.Whendelegating,youshouldcheckuponyourstaffallthetime.Becausetheymayforgetwha tyouhavetoldthem.A.错B.对8【判断题】(15分)2.Whendelegating,youneedn'texplainwhattherewardsarebecausethestaffwillnottakeallt heireffortstofinishthejobiftheydontsatisywiththem.A.对B.错9【判断题】(15分)3.Inordertoavoidmisunderstanding,you'dbetteraskyourstafftoexplainbackwhattheyarego ingtodo.A.错B.对第五章测试1【单选题】(10分)Ifyougivea_____inrecommendationletter,yougiveawayapieceofyourreputation.A.adviceB.rentC.referralD.commission2【单选题】(10分) Ourcompanyintendstorecruitsomenewemployeeswithspecialist______inthisfield.A.expertB.C.expertiseD.scope3【单选题】(10分)Thiscompanyisspecializedinmanybusinesses,_______fromproductiontotravelling.A.rangesB.rangeC.rangingD.ranged4【单选题】(10分)Ihopeyoucansparesometimetovisitourcompany,inspectourproductsanddiscussyourparti cular______withus.A.insureB.C.regenerationD.requirements5【单选题】(10分)Almosteverythingisa_______business,andifyouaretreatedbadlybysomeone,youwillneve rpurchasefromthemagain,andyouwillalsotellyourfriendsnottogothere.A.recognitionB.rentalC.replyD.repeat6【单选题】(10分)TheteachtoldusthatChristmas______onDecember25th.A.isB.wasC.willbeD.wouldbe7【单选题】(10分)CanIaskyouto_____minutesonthismeeting?A.reachB.takeC.seeD.hold8【单选题】(10分)Asthechairperson,Mikewill_____themeeting.A.takeB.runC.giveD.set9【单选题】(10分)Thereisanothermemofromthebosstellingmeto____anotherofhismeetings.A.setB.giveC.holdD.attend10【单选题】(10分)Tomsaidhefellaleepwhenhe______thenovel.A.readB.wasreadingC.D.wasread第六章测试1【单选题】(10分)_______isatypeofgamblinggameinwhichpeoplebuynumberedtickets.Severalnumbersar ethenchosen,andthepeoplewhohavethosenumbersontheirticketswinaprize.A.beepB.winningsC.mortgageD.lottery2【单选题】(10分)Ifanemployeeisnot______therequirementoftheboss,heorshewouldusuallybefired.A.upinB.C.upforD.upat3【单选题】(10分)Inordertoreducethecostofthecompany,theboarddecidedtomakesome employeesinsever alsectors_____.A.retiredB.redundantC.availableD.voluntary4【单选题】(10分)Ifyouarenotattheoffice,somecallerscanleavetheirmessagein______.A.voicemailB.C.secretaryD.mailbox5【单选题】(10分) Whichofthefollowingwordsdoesnothavethesimilarmeaningas“dismiss”?A.layoffB.resignC.makeredundantD.sack6【单选题】(10分)Ifyou_____yourhouseorland,youuseitasaguaranteetoacompanyinordertoborrowmoneyf romthem.A.commissionB.mortgageC.resignD.source7【单选题】(10分)Ifwecatchanemployeestealing,they______averbalwarning.A.willgiveB.aregivenC.weregivenD.give8【单选题】(10分)Iamnotsurewhathappenedexactly.Theincidentneeds______atquitecarefully.A.lookedB.lookC.belookedD.looking9【单选题】(10分)_______yourrequirementsinthememoaboutthemeeting,Ihavealreadymadesomenecess arypreparations.A.WithregardB.WithregardforC.WithregardofD.Withregardto10【单选题】(10分)Theaimofthereportisto_______whetherMs.Chuhovawasunfairlydismissedandiftheproce durewasfollowed.A.beaccessedB.assessC.beassessedD.access第七章测试1【单选题】(10分)Accordingtothepassageonpage67,onereasonRossSnowdonlikessalesmorethanmarketi ngisbecause_____.A.youmeetmorepeopleB.it’sbetterpaidC.youseerealresultsD.youcanworkonyourown2【单选题】(10分)It’sdifficulttoattractgraduatesintosalesbecause_____.A.manyarenotsuitedtoitB.theydon’thavetherightqualificationsC.theyarenotpassionateD.ofafalseperception3【单选题】(10分)______meansmakingaspeechtoconvincepeopletobuysomething.A.buzzB.salespitchC.door-to-doorsellingD.coldcalling4【单选题】(10分)_____isakindofsalesofmakinganunexpectedphonecallorvisittosellsomething.A.coldcallingB.door-to-doorsellingC.buzzD.wordofmouth5【单选题】(10分) Thebusinesstripswithlotsoffreeentertainmentareusuallycalled_____.A.jolliesB.airofglamourC.buzzD.myths6【单选题】(10分)Sellingisoneofthosethingsthatcanhappentoanyone,no_____whattheirjobdescriptionis.A.howB.moreC.wayD.matter7【单选题】(10分)Differentfrommarketing,saleshassomedirecteffectsoncompanyandcancreatesome____ _results.A.tangibleB.professionC.mobileD.glamour8【单选题】(10分)Itisimportantforthesalespersonto______thatthebenefitsoftheirproductsorservicesmatcht heconsumers’requirements.A.demonstrateB.performC.believeD.compare9【单选题】(10分)Itismore_____forsalespersontothinkthroughwhatthecustomers’needsarethantodirectlya sk“whatdoyouneed?”A.effectiveB.efficientC.clearD.better10【单选题】(10分)It_____withoutsayingthatwordofmouthisthebestadvertisement.A.makesB.doesC.goesD.comes第八章测试1【单选题】(10分)Thegoalofstafftrainingistoenhanceemployeequality,improveproductivityand meetfuturen eedsofthe______.A.m anagerB.e mployeeC.i ndividualD.o rganization2【单选题】(10分)Afterthestafftraining,thecompanyneedsome______systemtotesttheeffectsoftraining.A.v alidB.t rainingC.e valuationD.s upporting3【单选题】(10分)Genrallyspeaking,therearetwowaysofstafftraining:thetraditionalface-to-facetrainingand ______training.A.o nlineB.i ndividualC.p ilotD.g roup4【单选题】(10分)Whenwritingacomplaintletter,wehadbetteruse_____voicetomakethestatementseemobj ective.A.p assiveB.o ptimisticC.a ctiveD.p essimistic5【单选题】(10分)Ipreferlearningbymyselfto______thestafftrainingofthecompany.A.a ttendedB.a ttendC.a ttendanceD.a ttending6【单选题】(10分)IfIamworkingatmydesk,Ialwaysstop_____thephone.A.toreceiveB.toanswerC.answeringD.receiving7【单选题】(10分)_____havingwrittentothemforalongtime,shehasreceivednoreply.A.DespiteB.InspiteC.DuetoD.Becauseof8【单选题】(10分)_____furtherincreasesinyourprices,wearechangingsupplier.A.BecauseB.FollowingC.HoweverD.Despite9【单选题】(10分)Ihavecomplainedabouttheproblemtwicebefore._____,youhavetakennoactiontoresolveth eissue.A.NeverthelessB.ThereforeC.FurthermoreD.Moreover10【单选题】(10分)T hewholeprocessofstafftrainingincludesneedsanalysis,instructiondesign,______,imple mentationandevaluation.A.applicationB.validationC.performanceD.testing第九章测试1【单选题】(10分)Chooseawordfromthepassageinpage87,andfillintheblankinitsrightform.Thisyearturnove rhas_______(increasefourfold)asmoremarketersusescentstodistinguishtheirbrands.A.s ingleB.t ripledC.q uadrupledD.d oubled2【单选题】(10分) Somecompanieswanttomakeshopperswaitaroundlongerinthehopetheywillspotsomethin gtobuy.A.s othatB.i nthehopeC.i norderthatD.i ntheway3【单选题】(10分)Weoftenusephrasalverbsonthetelephone.–Canyouwaitformeforasecond?Wecanalsosa y“Please________.”A.h oldtoB.h oldinC.h oldonD.h oldoff4【单选题】(10分)Thenewproduct_______goesonsalenextmonthisn’treadyyet.A.w hichB.w hyC.whenD.w here5【单选题】(10分)Theturnoverwasjustunderhalfamillion______itwasfirstfoundedin1985.Nowit’sahundred million.A.w hoseB.w henC.w hoD.w here6【单选题】(10分)He______apaperstripinsideandwavesitunderhisnose,breathingindeeply.A.d ipsB.w etsC.i mmersesD.s oaks7【判断题】(10分) Ajingleisashorttuneusedinadvertisingandforothercommercialuses.Thejinglecontainsone ormorehooksandmeaningthatexplicitlypromotetheproductbeingadvertised,usuallythrou ghtheuseofoneormoreadvertisingslogans.A.对B.错8【判断题】(10分)Thebrandidentityistherepresentationofthecompany'sreputationthroughtheconveyanceof attributes,values,purpose,strengths,andpassions.A.错B.对9【单选题】(10分)Theexplorertookonlysuchmenandthings_______hereallyneededintothejungle.A.a sB.t hatC.w asD.w hich10【单选题】(10分)你能否帮我转接销售部？Canyou____me_______totheSalesDepartment?A.p utonB.p utinC.p utoffD.p utthrough第十章测试1【判断题】(10分) Managementmeanstheorganizationandcoordinationoftheactivitiesofabusinessinorderto achievedefinedobjectives.A.对B.错2【判断题】(10分)Thebasictaskofmanagementincludesonlymarketing.A.对B.错3【判断题】(10分)Theactivitiesassociatedwithrunningacompany,suchascontrolling,leading,monitoring,org anizing,andplanning.A.对B.错4【多选题】(10分)Madonna’sfivedimensionsofhersuccessfulstrategyare_________andtoexploityourcomp etences,addressyourweaknesses.A.t ounderstandtheindustryB.V isionC.c ontinuousrenewalD.c onsistentimplementation5【单选题】(10分)Similarly,managerswhodon’tsetcareergoalswill_______opportunities.A.m issB.s etC.t akeD.g et6【单选题】(10分)Ifonlyyoudoyourverybest,youwill_________successineverything.A.m akeB.d evelopC.a chieveD.m iss7【单选题】(10分)Youmust________yourweaknessandthenyoumayovercomeandmakeuseofit.A.l earnB.s etC.r ecognizeD.a pproach8【单选题】(10分)I don't know if it ______tomorrow. If it ______,we won’t go on a picnic.A.rains;willrainB.rains;rainsC.willrain;rainsD.willrain;willrain9【单选题】(10分) Susanwillnotarriveattheairportontime_______shehurriesup.A.learnB.onceC.ifD.unless10【单选题】(10分)________yourefforts,eachofyouhasgreatwealth.A.InthatB.DuetoC.ThereforeD.Because。
全方位商务英语口语(第三版)Unit (13)
students (or business associates, government officials, etc.) come to visit your university or your hometown or your corporation. As their host, you’ll prepare a welcome speech to them. Think about what information you will include in the speech and then deliver the speech.
Develop a talk with your partner. Take turns to
be the client and the hotel clerk. In the talk you’ll check in / check out the hotel.
Task 1 A Speech of Welcome
Task 4 An Impromptu Speech
Keep those guidelines in mind and practice
more if possible before you go to the class. You will be assigned 10 speech topics in class. Go through them as quickly as possible and take some notes if necessary. You are supposed to deliver an impromptu speech within required time limit. Ask for your teacher’s help when needed. Your performance will be evaluated.
职场商务英语口语(十分全面)
1.闲谈（small talk），并不是漫无目的地聊天，而是为了正式会谈而打破僵局（break the ice）的一种谈话方式。
Hey, it’s such a lovely day isn’t it今天天气不错哦。
How do you like Beijing so far你觉得北京怎么样Let’s get down to business, shall we让我们开始谈正事吧。
2. 如果上班迟到了，怎么办呢首先要端正态度，向主管或者老板诚恳地道歉。
之后再解释迟到的原因。
I’m awfully sorry.我真的非常抱歉。
May I offer my profoundest apologies向您表达我最诚恳的歉意。
I got stuck in traffic.我路上堵车了。
I was tied up with some urgent business.我刚才有点急事。
房间预订3.很多时候为了保成工作，人们出差前都是要打电话预订宾馆房间的，本期节目就让大家了解一下如何进行房间预订（room reservation）。
·I’d like to reserve a single room for three nights from March 5.我想在三月五日订一个单人房间，住三天。
·I want to take the one with a front view.我想要一个朝阳的房间。
·I’d like a quiet room away from the street.我想要个不临街的安静房间。
·Ok, I’ll take it.好吧，我就订这个房间了。
饭店入住出差期间，如果已经进行房间预订（room reservation）了，就可以入住你的饭店了（hotel check in）。
这里需要注意很多细节词汇，和习惯礼节。
Key cards房门卡Breakfast included含早餐The porter will take your bag up to room.工作人员会帮你把行李放到房间里。
BEC-初级-module-6 (2)精选全文
Writing P60 exercise 4
Dear Mr Roger, We are looking for a hotel to host our marketing
Types of Hotels 宾馆的种类
(5、4、3、2、1） star hotel/ luxurious hotel 星级/ 豪华宾馆
business hotel 商务酒店 inn 小旅馆 motel 汽车旅馆 hostel 招待所，学生公寓
Types of hotel room 宾馆房间的种类
Writing P63 exercise 8
We have just heard that there is going to be a strike by air traffic controllers in Paris next week, so all flights to Paris will be diverted to Lyons. The strike could last only a short time, but there is no guarantee oh this.
aircraft, check-in, delay, journey, land, luggage, passenger, passport, pilot, take off, travel, trip, air traffic controller, baggage handler, check-in baggage, carry-on bag, boarding pass, board, business/ economy/ first class, flight attendant/ stewardship/air-hostess/ stewardess, identity card, return/ single ticket, crew, security/ safety inspection
商务英语听说PPT 参考答案 Unit 1 Business Travel
Unit 1 Business TravelStarting-up1.D2. F3. A4. I5. E6. G7. B8. H9. J 10. C Initial ListeningT T a a s s k k111.Rotterdam2. Singapore3.Hong Kong4. Antwerp5.Houston6.Kaohsiung7.Marseilles 8.New York9.New Orleans 10. HamburgT T a a s s k k221.I’d like to make a reservation for a flight to Amsterdam on May 5th.2.I’ll need an economy ticket with an open return.3.Flight CF401 to Beijing is now boarding at Gate 20.4.Do you have a twin room available tomorrow night?5.This is the final call for Flight BT803 to London.T T a a s s k k331. A. TianjinB. GuangzhouC. ShenzhenD. Shanghai2. A. He is willing to meet her on Friday morning.B. He can’t meet her on Friday morning because he has to buy some books.C. He doesn’t want to meet her at all.D. He can’t meet her on Friday morning because he has other appointments.3. A. 10:45B. 9:15C. 10:30D. 10:154. A. At ten o’clockB. At eleven o’clockC. At two o’clockD. At nine o’clock5. A. Manager and secretaryB. Receptionist and visitorC. Hotel staff and guestD. Shop assistant and customerTape script1.M: Will you attend the Fair in Guangzhou in three days?W: No, I’m leaving Chongqing for Shanghai tomorrow morning for a 4-day conference, and will visit Haikou afterwards.Q: Where is the man going tomorrow?2.W: Are you free on Friday morning?M: I’m afraid I’m pretty booked up on Friday. What about next Monday?Q: What does the man mean?3.M: Your flight will be departing from Gate 20. Boarding time is 10:15 and your flight leavesat 10:45. Have a nice journey!W: Thank you so much!Q: What time does the woman’s flight depart?4.M: I need to call Mr. Black in the London office at nine their time. Do you know the timedifference?W: It’s two hours earlier in London.Q: What time should the man place the call?5.M:Room Reservation. Good morning.W: I’d like to book a single room for Wednesday next week.Q: What is the probable relationship between the two speakers?Intensive ListeningD D i i a a l l o o g g u u e e11..1.Listen to the dialogue and decide whether the following statementsare true or false.1.Mr. Smith will set off on May 5th. ( F )2.There is a flight leaving Los Angeles International Airport at 9:30 in the morning, arriving atGuangzhou at 15:00 local time. ( T )3.Mr. Smith wants to fly first class. ( F )4.Mr. Smith’s full name is John Smith. ( F )5.Mr. Smith prefers to choose a flight which takes off before 11:00. ( F )2.Listen to the dialogue and complete sentences according to thecontents in the dialogue.1. I’m afraid that flight is fully booked. I’ll just check to see if there have been anycancellations .2. There is a flight leaving 12:30, arriving at Guangzhou Baiyun International Airport18:00 local time.3. Could you check other fights leaving Los Angeles for Guangzhou on the late morning on thesame day ?4. How do you want to fly, economy or first class ?5. Please arrive at the airport at least one hour before departure time to check in.3.Make a memo about the reservation mentioned in the dialogue.Passenger’s Name: Shawn SmithDeparture Time: 12:30, April 15thArrival Time: 18:00, April 16thDeparture Place: Los Angeles International AirportArrival Place: Guangzhou Baiyun International AirportFlight Number: American Airlines, AC5290Tape Script:Dialogue 1Book an Air TicketShawn Smith : from Long Beach Trading Co., Ltd. in USAReceptionist: from American AirlinesR: American Airlines, good afternoon. May I help you?S: I’ like to book a seat on a flight from Los Angeles to Guangzhou, China.R: When do you plan to leave?S: I’ll set off on the 15th of next month.R: Do you want a morning or an afternoon flight?S: I find there is a flight leaving Los Angeles International Airport 8:30 in the morning. That would be the most convenient.R: I’m sorry, sir. I’m afraid that flight is fully booked. I’ll just check to see if there have been any cancellations. Sorry, Sir, it’s fully booked at the moment.S: Could you check other fights leaving Los Angeles for Guangzhou on the late morning on the same day?R: Let me check again. Sir, there are seats available on a flight departing Los Angeles International Airport at 9:30 in the morning, arriving at Guangzhou at 15:00 local time.S: Is there a flight after 11:00?R: There is a flight leaving 12:30, arriving at Guangzhou Baiyun International Airport 18:00 local time. There are plenty of seats available on that.S: I think the 12:30 flight is more suitable. Can I book a seat on that, please?R: All right, sir. How do you want to fly, economy or first class?S: I’d like to fly economy.R: Single or return fare?S: Single, please.R: May I have your name, Sir?S: My name is Shawn Smith.R: Ok, sir. I’ve booked you on American Airlines Flight Number AC 5290 leaving at 12:30, April 15th and arriving in Guangzhou at 18:00 the next day. Please arrive at the airport at least one hour before departure time to check in.S: All right. I will. Thank you very much.R: You’re welcome. Goodbye.S: Goodbye.D D i i a a l l o o g g u u e e22..Choose the best answer to each of the following questions.1. B2. C3. B4. A5.CTape Script:Dialogue 2Book a Single RoomR: Good afternoon, Grand Hyatt Guangzhou, Room Reservation. How may I help you?S: I’d like to reserve a room from A pril 16th to April 23rd.R: Please wait a moment. I’ll check our available rooms for these days.S: OK.R: Sir, we still have some rooms available. What type of room would you like?S: A single room with a private bath overlooking the park, preferably.R: I’m sorry, Sir. All the single rooms overlooking the park have been booked up. How about a room with a side view? It overlooks a quiet street.S: That would be fine. What’s the room rate per night?R: 199 US dollars.S: What services come with that?R: That includes breakfast and there is a color television, an IDD telephone and a computer with Internet access.S: That sounds fine. Ok, thank you. I’ll take it.R: With pleasure! May I have your name and telephone number?S: Sure. My name is Shawn Smith and my telephone number is 00-1-213-8433839.R: Thank you, Mr. Smith. You’ve booked a single room from April 16th to April 23rd, and your telephone number is 00-1-213-8433839.S: Yes, that’s right. Thank you.R: I’m glad to serve you. We look forward to your arrival.。
Unit13 Travelling on business
itinerary activities
differences
social
means
airport--flight--- by air passport ship--- by boat reservation ---hotel ID cardliner--- by road registration ---guest house credit ferry--- by car check in ---youth hostel card- harbor dock--- by bus check out ---motel ATM card- underground--- by coach single room ---inn double room ---check book-express bus(直达公交车)--- by bike standard rate ---- driver’licensecoach--- by motorbike debit card- subway--- by train train--station--stop---
德国法兰克福国际机场
Frankfurt International Airport (Rhein-Main-Flughafen )
法兰克福国际机场位于德国美因河畔法兰克 福。按客流标准，法兰克福机场为欧洲第二、 全球第七大机场；按货运量计算，法兰克福 机场位居欧洲首位，全球十大机场之列。它 是全球各国际航班重要的集散中心。直到 2005年底，机场的南部一直都是自1947年以 来美国重要的空运基地---莱茵-美因空军基地。
• •
Business trip
departure--arrival--stay--meeting--visiting--appointment--tour--jetlag--trip--time zone--route--currency--exchange rate--language--culture----- cocktail party club--- evening party cinema--- dancing party concert--- banquet theater--- dinner camping--- luncheon body building--- bar gym--- sightseeing excursion--- golf beach--- bowling tennis--- swimming
business 13 商务英语
Unit 1313.1redundancies new initiative on the dole recession recruit flight slots jump at the chancefrom scratchA responsibility being part of a team being able to learn new things being able to tell other people what to do Pleasant working environment goods prospects for promotion long holidays13.2CV resume career history scratch a living incident-packed single-strand career structure criminology sliding pay-scale ageism culprit creed Alleviate13.3C●make sure you know in advance exactly where the interviewis to take place●take a pen●take your school and college certificates with you, and anytestimonials you may have, and samples of your work●show you best side: don’t str ess your shortcomings, like howyou hate getting up early in the morning.●Give a clear answer to each question –avoid answering yes orno●If you don’t know the answer to a question, don’t try to bluffyou way out of it.Resume (Curriculum Vitae) Open section1.Heading: information in the headingtells the reader where you canbe contacted.Name: Sex: Date of birth: Marital Status:Current address: Tel:2.job or career objectivebased on your self-assessment and a analysis of the job market, you should try for a single-sentence statement of your goal. Such a statement may be general or specific.●a n entry-level sales position●a n assistant in a brand management area ●a n entry-level position in institutional landingEducation ( Academic Qualifications)1 include school names, locations, dates attended, and degrees of certificate earned.2 insert abbreviation for your degrees.3 determine whether to include specific courses completed.4 note honors and scholar ships. (or this section can be put in the 4th section) Example: Nanjing University of technologyCollege of economics and managementInternational trade B.A. June 20032009-2013 coursework in Finance, -------,------,2010 specific coursework in -----2009 received scholarship for outstanding award. The first prize of ----Work experience (employment)Here you include information that helps employers evaluate whether you have the necessary background for a current position.Keep in mind the following points:1 give the name, location, and dates of employment of each company.2 insert your position and title, if any, beside each company.3 use verbs that show your major accomplishments while working for each company.Arrange the facts for each job in the “best selli ng order”. Put the most important fact first following your opening verb. Example:June 2010 SanBao computer companyserved as a programmer August 2011 Star Advertising companystaff/partnerGained experience in salespromotion, public relations,media placement, clientrelations,------August 2009 research assistant for------Member in / participant in-------Achievement, Awards, Service Activities 2010 passed exam in Band 4 and Band 6 2009received outstanding scholarship award2011athletic accomplishments, speaking awards, student union, community services Skills (interests)Fluency in foreign language ( English, Japanese)Proficient in VB,C-----Golden rules:1.present your information under headings in phrases instead of full sentences. Focus on your job-related achievements. Push the positive, but be honest.2.try to limit your resume to one page in English, not more than two pages. More brief, more better.The job application letter1.purpose to attract the interest of your prospective employer to give you a job interview.A resume could be called the shortgun approach: it covers much materialA letter could be called the rifle approach: it focuses on precise points.2.one-page job application letterA opening: for favorable attentionFour possible opening styles:1)s ummary (work experience)2)n ame3)q uestion: are you in need of atranslator? Who answers the question of your foreign guests at your company? English is one of my foreign languages.4)N ews items openings: the headlines inthe Star newspaper,------B middle paragraphs1)avoid repetition of facts in the resume2)ask yourself: which two pointseffectively show a potential employer that I have the necessary qualifications.3)Include brief and valid facts in supportof your job qualifications: education, work experience, your ability to work with people, your attitude towards employment, your personal qualification.C For easy actionBe precise as to times you can be reached by phone。
Unit 13 Traveling on business
What is Kate’s situation?
In the last part, we learn that Kate has arrived at Tower hotel in Atlanta already. And she has asked the hotel receptionist to help send a fax to London. Follow up the drama and answer this question.
1、Be clear about your objectives of this trip. 2、Get things well prepared, including contact information of the people to visit. 3、Research the local cuisines. 4、Learn the proper etiquette. 5、Teach yourself some phrases in the local language. Not just “hello”、“Goodbye”, but try more comprehensive phrases such as “let’s seal the deal”, “when do we eat?”etc.
Review & Predict
The plan has been mapped out, and the war is about to explode. After a day-long meeting, minds of Bibury Systems have reached an agreement on what actions to be taken to fight back against JK Toys with Dealer Dan. They lower the price, advance the launch date and weight up the advertising budget. It’s time to get people do things. In this unit, Clive will send Kate and Edward, respectively, to US, Europe. Things are getting more serious.
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3.1At the airport
A Listen to the conversation between Lucy and a bus driver after Lucy arrives at London Airport and fill in the blanks.
B Listen to the two conversations and answer the following questions.
□ Read a guidebook. □ Reserve tickets. □ Book hotel rooms. □ Buy some food. □ Talk with people who have been to the place
where you will go. □ Practice the language of the country if it is a
C Work in pairs and role-play the following dialogue.
You work in the administration department of a company, and there is a guest coming to visit your company next Wednesday and Thursday. Please book a table for him in a restaurant and help him order food..
3 After Arriving at the Target Places
After arriving at your target place, you may make a start on your business by asking directions (to get to your hotel because you are most probably a stranger), handling some expected or unexpected things, registering at a conference, attending business events and so on.
1. Starting-up 2. Booking Rooms 3. After at the Target Places 4. Inviting Your Client to Dinner/Parties/Karaoke
1Starting up
Now, imagine, if you are taking a business trip, what will you do for preparation? Discuss in pairs and decide which of the following you’d like to do and tick (√) those you will most probably do. You may add more things if you want.
Unit 13
Business Trips
In this unit we will talk about
make reservations for business trips handle various things during business trips talk about experiences on business trips
Conversation 1 1) What does the waiter say to encourage Lucy
to order? 2) What food has Lucy ordered? 3) What drinks has Lucy ordered?
Conversation 2 4) Why does Lucy go to the shop? 5) What has Lucy bought? 6) How much has Lucy paid?
foreign country.
...
2 Booking Rooms
2.1 Lucy is going to have an overseas business trip. She is booking a room.
Listen to the dialogue and fill in the form.
B Listen to the conversation again and answer the following questions.
C Work in pairs and role-play according to the given situation.
Suppose you work in the administration department of a company, and there is a guest coming to visit your company next Wednesday and Thursday. Please book a room for him.
2.2Kevin, a business hotel manager, is interviewed to share his experience on preparing hotel rooms for business travelers.
A Listen to the conversation and decide whether the following statements are true or false by putting a tick (√) in the correct box.
3.2 Hotel Check-in and Check-out