跨文化交际期末汇总
英语跨文化交际期末总结

英语跨文化交际期末总结Introduction:Intercultural communication is the process of exchanging information and ideas between individuals from different cultural backgrounds. It involves understanding and respecting different cultural norms, beliefs, and values. As our final reflection, this paper aims to provide a comprehensive summary of the key concepts, lessons learned, and personal experiences gained during the course of studying intercultural communication.I. Overview of Intercultural Communication:1. Definition and Importance2. Challenges and Barriers3. Strategies for Effective Intercultural CommunicationII. Understanding Cultural Dimensions and Differences:1. Hofstede's Cultural Dimensions2. Individualism vs. Collectivism3. High-Context vs. Low-Context Cultures4. Verbal and Nonverbal CommunicationIII. Stereotypes, Prejudice, and Discrimination:1. Types of Stereotypes2. Ethnocentrism and its Impact on Communication3. Overcoming Stereotypes and Promoting Cultural SensitivityIV. Effective Communication in Diverse Contexts:1. Intercultural Communication in Business2. Intercultural Communication in Healthcare3. Intercultural Communication in EducationV. Case Studies:1. Miscommunication During a Business Negotiation2. Cultural Sensitivity in Multicultural Teams3. Communication Challenges in a Healthcare SettingVI. Personal Reflection:1. Cultural Identity and Self-Awareness2. Lessons Learned and Skills Developed3. Personal Growth and Future DirectionsConclusion:Intercultural communication is a complex and dynamic process that requires continuous learning and adaptation. Through this course, I have gained a deeper understanding of different cultural dimensions, communication styles, and the impact of stereotypes. I have also developed strategies for effective communication in various contexts, such as business, healthcare, and education. This knowledge has broadened my cultural sensitivity and self-awareness, allowing me to navigate intercultural interactions with more confidence and respect. Going forward, I intend to apply these learnings in my personal and professional life, fostering inclusivity and understanding in all my interactions.。
跨文化交际期末考试题【新】

跨文化交际期末考试题【新】第一部分:选择题(共20题,每题1分,共20分)1. 当出现语言障碍时,以下哪个是最好的应对策略?A. 用手势和肢体动作来表达自己的意思B. 大声说出自己的观点C. 重复使用相同的单词和短语来帮助理解D. 简化语言使用的复杂度,使用简单易懂的语言2. 对于跨文化交流来说,以下哪种观念是最关键的?A. 遵循自己国家的行为准则B. 尊重不同文化之间的差异C. 强制对方接受自己的文化D. 批判对方的文化习惯3. 在跨文化交际中,以下哪种沟通方式是最常用的?A. 肢体语言B. 非语言信息C. 语言信息D. 交流方式4. 在跨文化交际中,以下哪种观点是最重要的?A. 接受自己的文化习惯B. 批判他人的文化习惯C. 理解他人的文化习惯D. 拒绝他人的文化习惯5. 在一个跨文化交际的场合中,以下哪个应该是最高的优先级?A. 活跃的参与B. 语言水平的熟练程度C. 适应当地的礼仪和行为准则D. 强调自己的文化背景6. 以下哪个是一个跨文化交际中最常见的问题?A. 礼貌和礼仪的不同B. 文化差异造成的文化霸权C. 认知差异的沟通问题D. 语言障碍7. 以下哪种服务最适合在跨文化交际中使用?A. 机器翻译服务B. 优先选择专业的口译和翻译服务C. 通过朋友或熟人的介绍寻找帮助D. 利用在线社交媒体解决问题8. 在跨文化交际中,以下哪种事情应该避免?A. 尊重并遵循当地的礼仪和行为准则B. 试图改变或批判当地的文化习俗C. 沿用自己的文化行为准则D. 关注当地的文化和语言细节9. 在跨文化交际中,以下哪种技巧是最有用的?A. 避免使用简单易懂的语言B. 直截了当地表达自己的观点C. 关注当地的非语言行为和信号D. 尝试使用当地的单词和短语10. 当尝试与跨文化背景的人交流时,以下哪种能力是最重要的?A. 语言能力B. 理解当地文化的背景C. 思考和行动的方式D. 批判思维11. 在跨文化交际中,以下哪个语言问题最常见?A. 不同的拼写和拼音B. 不同的语法结构和单词含义C. 方言和口音D. 礼仪和交际方式12. 在跨文化交际中,以下哪个观念是最必要的?A. 尊重当地的文化背景B. 认为自己的文化优越C. 轻视当地的命令和指示D. 批判当地文化的错误13. 在跨文化交际中,以下哪个事情是至关重要的?A. 去熟悉当地的文化和语言背景B. 寻找机会批判当地的文化习惯C. 坚持自己的文化行为准则D. 放松身心,自然而然的融入当地环境14. 在跨文化交际中,以下哪种行为应该被避免?A. 尊重他人的文化背景B. 没有认真倾听对方的观点C. 关注当地的语言和文化细节D. 对对方的文化行为进行批评和评价15. 在跨文化交际中,以下哪种观念是最重要的?A. “我们的文化最好”B. “我们的文化最好,但我们也能接受其他文化”C. “所有文化都有其独特之处,值得尊重和理解”D. “其他文化与我们的文化无关”16. 在跨文化交际中,以下哪种行为应该被避免?A. 关注和遵守当地的礼仪和行为准则B. 尝试使用当地的语言和单词C. 尊重和理解当地的文化习俗D. 批判和否定当地的文化习俗17. 在一个跨文化交际的场合中,以下哪个应该是最高的优先级?A. 展示自己的文化背景B. 关注当地的语言和文化细节C. 认真倾听对方的观点D. 强调自己优越的文化背景18. 在跨文化交际中,以下哪种事情应该被避免?A. 尊重所有人的文化背景B. 批判当地的文化行为C. 关注当地的非语言信号D. 使用当地的语言和单词19. 在跨文化交际中,以下哪种技巧是最有用的?A. 尊重当地的文化背景B. 试图改变当地的文化行为准则C. 使用自己的语言和单词D. 关注当地的微妙而又微小的语言和非语言信号20. 在跨文化交际中,以下哪种行为应该被避免?A. 关注当地的礼仪和行为准则B. 忽略当地的迷信和传统信仰C. 尊重当地的宗教和文化背景D. 沿用自己的文化行为准则第二部分:简答题(共5道题,每题4分,共20分)1. 解释什么是文化差异,并列举至少三个文化差异的例子?2. 解释为什么认知差异在跨文化交际中是一个重要的问题,并提供至少三个示例说明不同的认知差异会如何影响跨文化交流?3. 解释什么是非语言沟通,并列举至少三个非语言沟通的例子?4. 解释为什么跨文化交际中的措辞和用词是非常重要的,并提供至少三个示例说明,不同的词语和措辞可能导致文化差异。
跨文化交际期末复习

跨文化交际期末复习判断1the iceberg model of culture implies that it is very difficult to understand a culture thoroughly文化的冰山模式意味着要彻底理解文化是非常困难的。
(T )2culture is inn ate as soon as a pers on is born一个人出生就有文化(F)3people may sometimes get con fused about his or her cultural ide ntity人们有时会对他或她的文化身份感到困惑。
(T)4scholars prefer the term subculture toco-culture in describing a culture which exists wit nin a domi nant culture在描述一种存在显性文化的文化时,学者们倾向于亚文化到共同文化5 a person could be a member of severaldifferent subgroups at the same time一个人可以同时成为几个不同的子组的成员。
(T )6 Intracultural communication occurs when the sender and the receiver from different races exchang messages文化的交流是发生在不同种族交换消息的发送 者和接收者 (F )7 communication and culture are inseparable and strougly connected沟通与文化密不可分,紧密相连。
(T )message ・ this activityis 发送者必须选择言语或非言语的发出故意这活 动被称为解码8 The sender must choose certain words or nonverbal to sendan intentional called decoding9 The process of communication has ninecomp onents :se nder,e ncodi ng,message,cha nnel, no ise,decodi ng,feedback,a nd con text通信过程由九部分组成:发送方、编码、消息、信道、噪声、解码、反馈和上下文。
(完整版)大学跨文化交际期末总结word打印版

Chapter 1 CultureDefinitions:1 Culture is the deposit of knowledge, experience, beliefs, values, actions, attitudes, hierarchies, religions, notions of time, roles, spatial relations, concepts of the universe, and artifacts acquired by a group of people in the course of generations through individual and group striving. 文化是个人和群体在种族发展过程中所获得的知识、经验、信仰、价值观、行为、态度、阶级、宗教、时间观、角色、空间观、宇宙观和艺术品的集合。
(P12/P29)2 Cultural Identity refers to one’s sense of belonging to a particular culture or ethnic group.文化身份:认为自己归属于某一文化或民族群体的感觉。
(P19/29)3 Subculture exist within dominant cultures and are often based on economic or social class, ethnicity, race, or geographic region.指存在于主流文化中的文化,其划分通常基于经济地位、社会阶层、民族、种族或地理区域.(P23/29)4 Subgroups usually do not involve the same large number of people and are not necessarily thought of as accumulating values and patterns of behavior over generations in the same way as culture do.相对于亚文化和共文化群体,亚群体通常规模不大,也不一定有文化群体世代相传积累的价值观念和行为模式。
跨文化交际期末总结

跨文化交际期末总结一、引言跨文化交际是指涉及不同文化背景的个人或团体之间的交流与互动。
随着全球化的发展,跨文化交际的重要性日益凸显。
在这门课程中,我们学习了跨文化交际的理论知识,积累了跨文化交际的实践技巧,并且还进行了一系列的实践活动和案例分析。
在期末总结中,我将总结我在这门课程中的收获和体会,并思考如何更好地运用这些知识和技巧。
二、理论知识的学习在本门课程中,我们学习了很多有关跨文化交际的理论知识,其中包括文化的定义、文化差异的特点、文化冲突的原因以及跨文化交际的策略等。
通过学习这些理论知识,我对跨文化交际的本质和挑战有了更清晰的认识。
我意识到不同文化之间的差异是不可避免的,我们需要用包容和尊重的态度去面对这些差异,并且学会通过有效的沟通和互动来解决文化冲突。
同时,我也认识到了跨文化交际的复杂性和多样性,每个文化都有其独特的价值观和世界观,我们需要具备开放的心态去理解和倾听他人。
三、实践技巧的积累除了理论知识的学习,我们还进行了一系列的实践活动和案例分析,通过这些活动,我积累了一些跨文化交际的实践技巧。
首先,我学会了如何观察和分析文化差异。
比如,通过比较不同文化的价值观和行为规范,我能够更好地理解他人的行为和思维方式,从而减少文化冲突的发生。
其次,我学会了如何适应和融入不同文化的环境。
在和其他文化背景的人交流时,我会尽量避免采用自己的文化习惯和形式,而是尊重和接纳对方的行为方式和习惯。
最后,我还学会了如何提高跨文化交际的能力。
通过参与跨文化交际的讨论和角色扮演等活动,我提高了自己的沟通和表达能力,增强了自信心和自觉性。
四、实践活动的反思在这门课程中,我们还进行了一些实践活动。
其中最让我印象深刻的是与来自不同国家的学生进行合作的项目。
在与这些同学共同完成项目的过程中,我面临了文化差异所带来的沟通困难和理解障碍。
但通过不断的交流和协商,我学会了如何与他人合作,如何处理文化冲突,并最终取得了很好的合作成果。
跨文化交际期末复习资料知识点总结详细

Intercultural communication in English1. Globalization (what & why)1)Dictionary: to organize or establish worldwide2)Wiki: Globalization refers to the increasingly global relationships of culture, people andeconomic activity.3)Globalization refers to the establishment of a world economy, in which national borders arebecoming less and less important as transnational corporations, existing everywhere and nowhere, do business in a global market.4)Globalization refers to “time-spaces compression”. That is, the way in which the worldappears to be getting smaller. (Reasons: the increasing global mobility of people; the impact of new electronic media on human communications)5)At the same time, people all over the world are faced with the same environmental issuesthat affect all cultures.6)Global instability stems from clashes between cultures as humankind createscatastrophes(灾难) that are far worse than natural disasters.7)Culture interdependence: people from different cultures attempt to get along with eachother and try to decrease conflicts.Driving force: technology, particularly telecommunications, computers2. Culture1)People who are raised or live in a particular place probably speak the same language, holdmany of the same values, and communicate in similar ways.2)the group of people who share the same ancestry3)commodities or products that are internationally exported and imported4) a particular way to satisfy our human needs. Maslow: physiological, safety, belongingness,esteem, self-actualization5)The coherent learned, shared view of a group of people about life’s concerns that rankswhat is important, furnishes attitudes about what things are appropriate and dictates behavior.6)Culture is coherent, learned, the view of a group of people, ranks what is important,furnishes attitudes2.1 elements of communication1)Context: the interrelated conditions of communication(aspects: physical settings, historical,psychological, culture)2)Participants: the participants in communication play the roles of sender and receiver,sometimes of the messages simultaneously.3)Messages: elements: meanings, symbols, encoding and decoding.4)Channels: a channel is both the route traveled by the message and the means oftransportation.5)Noise: noise is any stimulus, external or internal to the participants, that interferes with thesharing of meaning. They include: external noise, internal noise, semantic noise6)Feedback: some kind of verbal or nonverbal response3. Different lands, different friendships1)European: friendship is quite sharply distinguished from other, more casual relations, and isdifferently related to family life.2)American: a friendship may be superficial, casual, situational or deep and enduring.3)French: F is one to one relationship that demands a keen awareness of the other person’sintellect, temperament and particular interests; friends generally are of the same sex;disagreement and argument are the breath of live; compartmentalized (a man play chess with a friend for years without knowing his political opinion)4)Germany: F is much more articulately a matter of feeling; friends are brought to the family;disagreement on any subject that matters to both is a tragedy.5)English: F is based on shared activity, and are formed outside the family circle.4. Comparing and contrasting culturesFrederick:Human nature orientation; man-nature orientation; time orientation; activity orientation; social orientationKluckhohns and Strodtbeck:Human nature; relationship of man to nature; sense of time; activity; social relationships4.1Cultural dimensions (Geert Hofstede)Individualism versus collectivismUncertainty avoidancePower distanceMasculinity versus femininityLong-term versus short-term orientation5. High & low context culturesAdding: from wikipediaLow context culture and the contrasting "high context culture" are terms presented by the anthropologist Edward T. Hall in his book Beyond Culture. Low context culture refers to a culture’s tendency not to cater towards in-groups. An "in-group" is defined by the authors as being a discrete group having similar experiences and expectations, from which, in turn, inferences are drawn. Low context cultures, such as Germany or the United States make much less extensive use of such similar experiences and expectations to communicate. Much more is explained through words or verbalization, instead of the context.High context culture and the contrasting "low context culture" are terms presented by the anthropologist Edward T. Hall in his 1976 book Beyond Culture. It refers to a culture's tendency to use high context messages over low context messages in routine communication. This choice of communication styles translates into a culture that will cater to in-groups, an in-group being a group that has similar experiences and expectations, from which inferences are drawn. In a high context culture, many things are left unsaid, letting the culture explain. Words and word choice become very important in higher context communication, since a few words can communicate a complex message very effectively to an in-group (but less effectively outside that group), while in a lower context culture, the communicator needs to be much more explicit and the value of a single word is less important.6. How is language related to culture?1)Culture and language are intertwined and shape each other.2)Culture influences language by way of symbols and rules for using those symbols, as well asour perceptions of the universe.3)All languages have social questions and information questions. The meaning comes out ofthe context, the cultural usage.4)Language reflects cultural values.5)Sometimes different cultures use identical words that have rather different meanings. Theresults can be humorous, annoying, or costly, depending on the circumstances.6)Even if two people from different cultures can speak a common language, they maymisinterpret the cultural signals.7)To summarize, in the culture itself, language-and-culture is embedded in cultural products,practices, perspectives, communities, and persons. One reflects the other, and they are best seem as joined. Language , as a product of culture, is infused with culture.7. The sapir-whort hypothesis8. Nonverbal communication (what)Nonverbal communication is usually understood as the process of communication through sending and receiving wordless,(mostly visual) messages between people. Messages can be communicated through gestures and touch, by body language or posture, by facial expression and eye contact. Nonverbal messages could also be communicated through material exponential; meaning, objects or artifacts (such as clothing, hairstyles or architecture). Speech contains nonverbal elements known as paralanguage, including voice quality, rate, pitch, volume, and speaking style, as well prosodic features such as rhythm, intonation, and stress. Likewise, written texts have nonverbal elements such as handwriting style, spatial arrangement of words, or the physical layout of a page. However, much of the study of nonverbal communication has focused on face-to-face interaction, where it can be classified into three principal areas: environmental conditions where communication takes place, physical characteristics of the communicators, and behaviors of communicators during interaction.I.e. voices, handshakes, hand gestures, eyes movement, face expressions (smile, laugh),touching behaviorIt is governed by culture.Functions: repeating, complementing, substituting, regulating, and contradicting.9. Social timethe peculiarities of the Past-Present-Future in social processes, and their unbreakable connection.10. Improving intercultural communication1)To begin with your own culture, regardless of what that culture might be.2)To identify those attitudes, prejudices, and opinions that we all carry around and that biasthe way the world appears to us.3)To learn to recognize your communication style.Advices:1)Both parties involved in intercultural communication should seek a common language andattempt to understand cultural differences in using the language.2)To develop empathy - be able to see things from the point of view of others so that we canbetter know and adjust to the other people.3)To be flexible when deciding on how to present yourself to another person.。
跨文化交际期末复习

跨文化交际期末复习1.To lie in :the beauty of this plan lies in its simplicity.2.To jump to conclusions: until we know more about the situation,we shouldn't jump to conclusions.3.Invite (someone) home :mom, i want to invite a friend home tonight.4.Find (something) odd : most westerners like Chinese food ,although they sometimes find it a little odd.5.To feel an obligation to : many people don't feel an obligation to help strangers6.To interpret :since i don't know him very well, sometimes it is hard to interpret what he mean.7.To view(something) as :Chinese people usually view modesty as a virtue.8.Form (a) perspective:of course we don't agree about this problem-----we are looking at it from completely different perspectives9.To have a basis in fact:most of this story is fiction, but it also a little basis in face.10.To treat (someone) to (a meal ,a movie):thanks for helping me with my homework.can i treat you to lunch.11.To take advantage of (somebody):asking your friends for help is one thing,but taking advantage of them is another.12.High social rank: some people strive for wealth;other strive for high social rank.13.To violate expectations:the company's decision about our salaries violated all of our expectations; it was much less generous than we thought it would be.14.In a bad mood :s he was in a bad mood this morning ,but she seems more cheerful now.15.To give weight to:when chooseing a university president,we should probably give as much weight to candidates' administrative experience as to their academic achievements.16.To assume that :her parents are Chinese,but she grew up in Canada , so we shouldn't assume that she can speak Chinese.17.To have (something) in common: i don't know why they got married---they don't seem to have anything in common.18.To range from(A) to (B):the question on this test range from very easy to very difficult.19.To conform to:if you want to work for our company,you will have to conform to our dress code rules.20.To deviate from:his behavior never deviates from the norm----he always does what everyone else dose.21.To distinguish (someone/somebody) from (someone/something else ):experts can distinguish good tea from bad tea just by smelling it .22.Prone to :when he gets tired,he is prone to headaches.23.To identify with :Westerners who grow up in Chinese communities may identify more with Chinese people than with other westerners.24.Criticism from :criticism from friends is sometimes easier to accept than criticism from stanger25.To portray(something) as (something):some history books portray WU ZETIAN as a cruel empress ,but other historians feel she was actually not too bad.26.To have a impact on : watching lots of violent movies can havea negative impact on children.27.To assign weight to : when i give final grades ,it's hard to decide how much weight to assign to students' attendance.28.Tolerance for (something):i don't mind when student prepare together before teats ,but i have absolutely no tolerance for cheatingduring tests.29.Suspicious of : we are often suspicious of strangers.30.Get an understanding of :you have to study for a long time to get a good understanding of another culture。
跨文化交际英文期末总结

跨文化交际英文期末总结Introduction:Cross-cultural communication refers to the process of exchanging information, ideas, and beliefs between individuals from different cultural backgrounds. With globalization becoming a dominant force, cross-cultural communication has gained utmost significance in various spheres of life, including business, education, and diplomacy. This comprehensive summary aims to provide an overview of key concepts, challenges, and strategies for effective cross-cultural communication.I. Key Concepts:1. Culture:Culture encompasses the shared beliefs, values, norms, customs, behaviors, and artifacts of a specific group of people. It influences communication styles, attitudes towards time, decision-making approaches, and perceptions of verbal and non-verbal cues.2. Cultural Sensitivity:Cultural sensitivity entails being aware of, acknowledging, and respecting the cultural diversities one encounters. It recognizes that people from different cultures have varying communication styles, perspectives, and expectations.3. Ethnocentrism:Ethnocentrism refers to the belief that one's own culture is superior to others. It often leads to misunderstandings and conflicts in cross-cultural communication, hindering effective interaction.4. Stereotypes:Stereotypes are oversimplified, generalized perceptions or beliefs about a particular group of people based on their cultural background. Stereotypes are harmful as they lead to biases and discrimination, making effective communication difficult.II. Challenges in Cross-cultural Communication:1. Language Barriers:Language differences create a significant hurdle in effective cross-cultural communication. Misinterpretations, misunderstandings, and miscommunications frequently occur due to language proficiency gaps.2. Non-verbal and Cultural Differences:Non-verbal communication cues, such as body language, facial expressions, and gestures, can be interpreted differently in diverse cultures. This can lead to unintended messages and misunderstandings.3. Different Communication Styles:Different cultures have distinct communication styles, varying in directness, formality, and expression of emotions. Understanding and adapting to these diverse styles is crucial for effective cross-cultural communication.4. High-context vs. Low-context Cultures:Cultures can be categorized as high-context or low-context based on their emphasis on direct vs. indirect communication. High-context cultures rely on shared knowledge, non-verbal cues, and contextual understanding, while low-context cultures emphasize explicit, direct communication.III. Strategies for Effective Cross-cultural Communication:1. Cultural Awareness:Developing cultural awareness involves learning about different cultural norms, customs, and values. It enables individuals to understand and empathize with individuals from other cultures, improving communication effectiveness.2. Active Listening:Active listening involves giving one's full attention to the speaker, understanding both verbal and non-verbal cues, and asking clarifying questions. This practice enhances understanding and helps in avoiding misinterpretations.3. Adapting Communication Styles:Adapting one's communication style to match the expectations of the other culture is crucial for effective cross-cultural communication. Flexibility in tone, use of language, and non-verbal cues can reduce misunderstandings and build more meaningful connections.4. Avoiding Stereotypes:Consciously avoiding stereotypes and preconceived notions about other cultures promotes unbiased communication. Treating each individual as unique and understanding their perspective enhances cross-cultural understanding.5. Building Relationships:Investing time in building interpersonal relationships with individuals from diverse cultural backgrounds fosters trust, mutual respect, and appreciation. Understanding the values, interests, and concerns of others facilitates smoother communication.Conclusion:Cross-cultural communication plays a pivotal role in today's interconnected world. The key to effective cross-cultural communication lies in cultural sensitivity, awareness, and the ability to adapt communication styles. Overcoming language barriers, understanding non-verbal cues, and avoiding stereotypes are essential skills for successful cross-cultural communication. By embracing diversity and striving for mutual understanding, individuals and societies can bridge the cultural divide and foster harmonious relationships on a global scale.。
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Unit 1 An IntroductionTerms/questions:1.Economic globalization 经济全球化: the integration of national economies into the international economy through trade, foreign direct investment, capital flows, migration, and the spread of technology. 2.Global village 地球村: All the different parts of the world form one community linked together by electronic communications, especially the Internet.3.Melting-pot 大熔炉: a socio-cultural assimilation of people of different backgrounds and nationalities. 4.Cultural Diversity文化多样性: the mix of people from various backgrounds with a full mix of cultures and sub-cultures to which members belong.5.What are the four trends that lead to the development of the global village? (p8~9)全球化因素:1) Convenient transportation systems 便捷的交通系统2) Innovative communication systems 先进的通信系统3) Economic globalization 经济全球化4) Widespread migration 大规模移民6.The concept of cultureCulture: a learned set of shared interpretations about beliefs, values, and norms, which affect the behavior of a relatively large group of people.7.What are the three ingredients of culture?1) Artifacts: the material and spiritual products people produce.2) Behavior: what they do3) Concepts: what they think (belief, values, world views……)8.Culture iceberg文化冰山(p7)Like an iceberg what we can see about culture is just the tip of the iceberg; the majority of it is intangible, beyond sight. and the part of culture that is visible is only a small part of a much bigger who le. It is said nine-tenth of culture is below the surface.Just as an iceberg which has a visible section above the waterline and a larger invisible section below the waterline, culture has some aspects that are observable and others that can only be s uspected and imagined. Also like an iceberg, the part of culture that is visible is only a small part of a much bigger whole. It is said nine-tenth of culture is below the surface.水面上: the aspect of culture that are explicit (明确的) , visible taught (可数的)水面下: intangible (无形的) , not taught directly9.Characteristics of culture1) Culture is shared: All communications take place by means of symbols.2) Culture is learned: Culture is learned, not inherited. It derives from one’s social environment, not fromone’s genes.•Enculturation文化习得: All the activities of learning one’s culture are called enculturation.3)Culture is dynamic: culture is subject to change. It’s dynamic rather than static constantly changingand evolving and develops an increased similarity between the two cultures.•Acculturation文化适应: the process which adopts the changes brought about by another culture and develops an increased similarity between the two cultures.4) Culture is ethnocentric: the belief that your own cultural background is superior.※Ethnocentrism文化中心主义: the belief that your own cultural background is superior. 10.Communication: mean to share with or to make common, as in giving to another a part or share of your thoughts, hopes, and knowledge.11.Intercultural communication: communication between people whose cultural perception and symbol systems are distinct enough to alter their communication event.12.Components of communication1) Source交际邀请The source is the person with an idea he or she desires to communicate.2) Encoding编码Encoding is the process of putting an idea into a symbol.3) Message编码信息The term message identifies the encoded thought. Encoding is the process, the verb; the messa ge is the resulting object.4) Channel交际渠道The term channel is used technically to refer to the means by which the encoded message is transmitted.5) Noise干扰The term noise technically refers to anything that distorts the message the source encodes.6) Receiver交际接受The receiver is the person who attends to the message.7) Decoding解码Decoding is the opposite process of encoding and just as much an active process. The receiver isactively involved in the communication process by assigning meaning to the symbols received.8)Receiver response接受反应Receiver response refers to anything the receiver does after having attended to and decoded the message.9) Feedback反馈Feedback refers to that portion of the receiver response of which the source has knowledge and to which the source attends and assigns meaning.10) Context场景The final component of communication is context. Generally, context can be defined as the environment in which the communication takes place and which helps define the communication. 13.Process of communication14.Characteristics of communication1) Communication is dynamic.2) Communication is irreversible.不可逆的3) Communication is symbolic.符号性的4) Communication is systematic. 系统的5) Communication is transactional. 交互式的6) Communication is contextual. 上下文的,受语境影响的15.相关案例与题目Case 1 (p1) Case2 (p2) Exercises A B2 C E (P12~13)Unit 2~4 Verbal CommunicationTerms/questions:1. Pragmatics语用学: the study of the effect that language has on human perceptions and behavior.2. Semantics语义学: a system that associates words to meaning. It is the study of the meaning of words.3. Denotation 字面意思: the literal meaning or definition of a word --- the explicit, particular, defined meaning.4. Connotation弦外之音: the suggestive meaning of a word --- all the values, judgment, and beliefs implied by a word the historical and associative accretion of the unspoken significance behind the literal meaning.5. Taboo 禁忌语: refers to some objects, words or actions that are avoided by a particular group of people, or in certain culture for religious or social reasons.6. Euphemism委婉语: means the act of substituting a mild, indirect, or vague term for one considered harsh, blunt, or offensive.7.How is Chinese addressing different from American addressing? Form of Address (p22~23)In Chinese the surname comes first and is followed by the given name/ but in English this order is reversed. Addressing by names:In China seniority is paid respect to. Juniors are supposed to address seniors in a proper way. The use of given names is limited to husband and wife, very close friends, juniors by elders or superiors/ Nowadays, more and more English-speaking people address others by using the first name, even when people meet for the first time. (Intimacy and equality)Addressing by relationship:Chinese often extend kinship terms to people not related by blood or marriage. These terms are used after the surname to show politeness and respect/ The English equivalents of the above kinship terms are not so used. Even with relatives, Americans tend to use just the first name and leave out the term of relationship. Addressing by title, office, profession:a nother common Chinese form of address is the use of a person’s title, office, profession to indicate the person’s influe ntial status. In English, only a few occupations or titles could be used. (P24) Americans tend to regard titles as trivial unless they have a clear idea of what kind of work a person does and what his responsibilities are.8.Social Functions of Compliments (p50)Compliments have a series of social functions: creating or reinforcing solidarity, greeting people, expressing thanks or congratulations, encouraging people, softening criticism, starting a conversation, or evenovercoming embarrassment.9.相关案例与题目Unit 2 Case 1 (p17) Case2 (p17~18) Case 4 (p19) Exercises A B2 C (P32~33)Unit 3 Case 3 (p45) Exercises A B1 C (P59~60)Unit 4 Case 1 (p67) Case2 (p69) Case 4 (p19) Exercises A C (P80~81)Unit 5 Nonverbal CommunicationTerms/questions:1.Chronemics 时间学:The study of how people perceive and use time.2.Monochronic time 一元时间观念: means paying attention to and doing only one thing at a time. 3.Polychronic time 多元时间观念: means being involved with many things at once4.Proxemics 空间学: refers to the perception and use of space.5.Kinesics 肢体语言:the study of body language .6.Paralanguage 副语言: involving sounds but not word and lying between verbal and nonverbal communication.7.Nonverbal Communication, Its Study Areas (p95)1) Time language ; 2) Space language ; 3) Body language ; 4) Paralanguage8.Monochronic time VS Polychronic time (P97)Monochronic time is structured and often rigid everything is scheduled down to the minute and precautions are taken to guard against interruptions.People and cultures who run on Polychronic time multitask well. These people focus on maintainingpersonal relationships more than completing tasks.9.相关案例与题目Unit 5 Case 1 (p85) Case3 (p87) Case 6 (p90) Case 7 (p91) Exercises A B2 D E(P111~114)Unit 6 Cross-gender CommunicationTerms/questions:1.What has influenced the gender socialization? (p121)1) Family communicationParticularly between mothers and children, and recreational interaction among children2) Recreational interaction2.Gender and Sex are not synonymous. (p120)3.Differences between feminine and masculine communication cultures (p123)P123 Table 6.34.Understanding Cross-gender Communication. (p123~126)1)What counts as support?2)Tricky feedback.3)Expressing care.4)I’d rather do it myself.5.相关案例与题目Exercises A B2 (P129)Unit 7 Cultural Variations in Negotiation StylesTerms/questions:1.High-context cultures VS Low-context cultures•High-context cultures assign meaning to many of the stimuli surrounding an explicit message. Inhigh-context cultures, verbal messages have little meaning without the surrounding context, which includes the overall relationship between all the people engaged in communication.•Low-context cultures exclude many of those stimuli and focus more intensely on the objective communication event, whether it be a word, a sentence, or a physical gesture. In low-context cultures, the message itself means everything.2.相关案例与题目Case 1 (p137) Exercises A B3 (P152~153)Unit 9 Intercultural Personhood:An Integration Of Eastern and Western PerspectivesTerms/questions:1.Planetary culture 行星文化: is explored, which integrates Eastern mysticism with Western science and rationalism.2.Intercultural personhood 跨文化人格: Represents someone whose cognitive, affective, and behavioral characteristics are not limited but open to growth beyond the psychological parameters of his or her own culture.3.Theories of cultural values.Cultural values affect people’s attitudes about the form of behavior considered more appropriate and effective in a given condition.Over the years, a number of cross-cultural dimensions were developed by scholars.•Kluckhohn and S trodtbeck’s theory of value orientation.•Hofsted’s cultural dimensions4. What are the American/Chinese cultural values like in terms of cultural orientation put forward by Kluckhohn and Strodtbeck?Looking at the phenomenon of culture. They came up with five basic questions at root of any culture’s value system.1) What is the character of innate human nature?2) What is the relation of man to nature?3) What is the temporal focus of human life?4) What is the mode of human activity?5) What is the mode of human relationships?5.Hofsted’s cultural dimensions文化取向Hofsted’s work was one of the earliest attempts to use extensive statistical data to examine cultural values. He identified four dimensions that he labeled.•Individualism versus collectivism 个人/集体主义•Power distance 权利距离•Uncertainty avoidance 不确定性规避•Masculinity versus femininity 男性/女性主义6.American cultural valuesAs far as the human culture is concerned, America culture holds that it is evil but perfectible though hard work. As to the relation of human to nature, they think mankind can conquer nature. They also have a linear time concept and therefore they are future-oriented. They focus on doing and think that only actions can solve the problem. They are quite individualistic and therefore they focus less on the benefits of the group. 7.Chinese culture valuesAs far as the human culture is concerned, Chinese culture holds that it is good but corruptible without proper education. As to the relation of human to nature, they think mankind can live in harmony with nature. They also have a cyclical time concept and therefore they are past-oriented. They have a being-and-becoming attitude towards activity and think that man should keep an inner peace as nothing is eternal. They are quite collective and therefore they focus more on the benefits of the group.8.相关案例与题目Case 3 (p186) Exercises A (P198)。