酒店服务基本英语单词
LI ZHOU HOTEL
INTRODUCTION
LI ZHOU HOTEL is a three-star standard transformation in decoration, Sichuan HongHeng industrial limited company subordinates enterprise. Set guest room, dining Hall, teahouse, KTV, recreation and meeting, is a comprehensive hotel. Located in downtown commercial trade gold zone – ZhengFU street 109. Shopping conveniently and transportation is convenient .
The guest rooms have luxurious single rooms, deluxe standard rooms, deluxe suites, business suites and common suites. T otaling over 150 rooms.
The dining hall have luxury private rooms, all kinds of size total 15 banquet hall can accommodate 300 people dining at the same time.
The teahouse has deluxe chess and card private rooms, business private rooms,Recreational hall. The best place for your leisure entertainment and business talks. is an excellent recreation and leisure premises,
Hotel has large, medium and small-scale conference rooms,c omplete facilities. The large conference room can accommodate 170 people.
There have other facilities, sauna, health care, KTV and the large car park.
The hotel staff warmly welcome your presence.
酒店常用英语词汇
. . Hotel English Words: make a reservation:预定 register：登记、注册 Room Reservation: 客房预订处 Book : 预订 book a room/ book a ticket Confirm : 确认 Counter : 柜台 Double room: 双人房 Single room: 单人间 Triple room:三人间 Standard room : 标准间 Family suite: 家庭套房 Deluxe suite : 豪华套房Presidential suite : 总统套房 Double room with tiwn beds:有两张单人床的双人间 Double bed:双人床 Room change : 房价 Special rate : 优惠价 Service change: 服务费
Discount : 折扣 a 10 percent discount/off suites: 套房 How would you like to pay ? credit card or cash ?(您想怎么付款？) ---Credit card: 信用卡 ---Cash : 现金 Name tag : 标签，行李牌 Luggage/baggage: 行李 Suitcase : 箱子 Handbag : 手提包 Valuables: 贵重物品 Breakable : 易碎的 Full name/complete name: 全名 Fill in : 填写 Nationality : 国籍 Departure date : 离开日期Signature : 签名 Passport :护照 Receipt : 收据 Fine : 罚金 Sundry fee : 杂费
饭店服务员常用英语口语
饭店服务员常用英语口语 1、What?kind?of?rooms(foods)?would?you?like?to?have?您需要什么样的房间（吃什么样的菜）？ 2、 Here?is?a?brochure?of?our?hotel?and?t ariff. 这是介绍我们饭店的小册子和价目表。3、 We'll?give?you?a?10%(ten?percent?)?di scount.? 我们给您九折优惠。 4、 We'll?offer?tour?guides?complimentary ?breakfasts.? 我们给陪同提供免费早餐。 5、We?accept?your?terms.? 我们接受您的条件。 6、May?I?introduce?myself?? 让我介绍我自己。 7、 May?I?present?you?a?litter?souvenir??请接受我们的一点小纪念品。 8、Let's?drink?to?our?friendship!? 为我们的友谊干杯！ 9、 Let?me?propose?a?toast?to?the?health ?of?our?guests!? 建议为在座客人的健康干杯！ 10、Cheers!(Bottoms!)? 干杯！ 11、How?do?you?like?Chinese?food??您喜欢中国菜吗？ 12、 What?do?you?think?of?our?service??您对我们的服务有什么意见？
13、 Thank?you?for?your?comments(compli ment,?suggestions).? 谢谢您给我们提的意见（赞扬、建议）14、 I'm?afraid?it's?against?the?hotel's?regul ations.? 这是违反饭店规章制度的。 15、 In?our?hotel?we?don't?accept?tips.? 我们饭店是不收小费的。 16、 It's?our?pleasure?to?serve?our?guests? well.? 我们为能为客人服务好而感到高兴。 17、Thank?you?all?the?same.? 然而，还是要谢谢您。 16、 I'm?afraid?you'll?have?to?pay?for?the? damage.? 您必须赔偿。 17、 Thank?you?for?telling?us?about?it.? 谢谢您告诉我们 18、 I'll?look?into?the?mater?right?away.?我马上去处理这件事情。 19、 I?assure?you?it?wont?happen?again.?我保证此类事情不会再发生。 20、Please?don't?worry,?sir?(madam)?先生（夫人），请不必担心。 21、 I?will?send?someone?up?to?your?room? right?away.?
宾馆酒店英语词汇常用语
(一) 宾馆酒店英语-门口〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃2 (二) 宾馆酒店英语-应接服务〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃3 (三) 宾馆酒店英语-问候语〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃5 (四) 宾馆酒店英语-问讯处〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃5 (五) 宾馆酒店英语-入住〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃7 (六) 宾馆酒店英语-客房服务〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃10 (七) 宾馆酒店英语-结账〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃12 (八) 宾馆酒店英语-销售〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃13 (九) 宾馆酒店英语-预定〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃16 (十) 宾馆酒店英语-简明常用语〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃17 (十一) 宾馆酒店英语-餐厅用语〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃26 (十二) 宾馆酒店英语-部门名称〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃29 (十三) 宾馆酒店英语-常用词汇〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃30 (十四) 宾馆酒店英语-服务台词汇〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃32 (十五) 中国小吃英文表达〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃35 The basic English for hotel service
英语国家最常用英语单词5000_打印版
1 the 60 some 120 after 180 against 240 right 300 five 2 be 61 me 121 should 181 place 241 study 301 once 3 and 62 people 122 call 182 over 242 book 302 white 4 of 63 take 123 world 183 such 243 eye 303 least 5 a 64 out 124 over 184 again 244 job 304 president 6 in 65 into 125 school 185 few 245 word 305 learn 7 to 66 just 126 still 186 case 246 though 306 real 8 have 67 see 127 try 187 most 247 business 307 change 9 to 68 him 128 in 188 week 248 issue 308 team10 it 69 your 129 as 189 company 249 side 309 minute11 I 70 come 130 last 190 where 250 kind 310 best12 that 71 could 131 ask 191 system 251 four 311 several13 for 72 now 132 need 192 each 252 head 312 idea14 you 73 than 133 too 193 right 253 far 313 kid15 he 74 like 134 feel 194 program 254 black 314 body16 with 75 other 135 three 195 hear 255 long 315 information17 on 76 how 136 when 196 so 256 both 316 nothing18 do 77 then 137 state 197 question 257 little 317 ago19 say 78 its 138 never 198 during 258 house 318 right20 this 79 our 139 become 199 work 259 yes 319 lead21 they 80 two 140 between 200 play 260 after 320 social22 at 81 more 141 high 201 government 261 since 321 understand23 but 82 these 142 really 202 run 262 long 322 whether24 we 83 want 143 something 203 small 263 provide 323 back25 his 84 way 144 most 204 number 264 service 324
酒店餐饮日常英语会话
酒店餐饮日常英语会话 1、可口可乐Coca cola 2、矿泉水Mineral water 3、橘子汁orange Squash 4、啤酒Beer 5、香槟酒Champagne 6、葡萄酒Port 7、威士忌Whisky 8、白兰地Brandy 9、伏特加Vodka 10、味美思Vermouth 11、冰淇淋Ice cream 12、苹果Apple 13、梨Pear 14、桃Peach 15、香蕉Banana 16、橘子Oragne 17、西瓜Watermelon 18、哈密瓜Harmi Melon 19、白兰瓜Lanchou melon 20、葡萄Grape 21、荔枝Lichee 22、菠萝Pineapple 23、面包Bread 24、巧克力Chocolate 25、蛋糕Cake 26、咖啡Coffee 27、红茶Black tea 28、口布A mouth Cloth 29、香烟Cigarette 30、火柴Match 31、手纸Toilet paper 32、盘子Plate 33、叉子Fork 34、勺子Spoon 35、汤勺Soup Spoon 36、牙签Toothpick 37、筷子Chopsticks 38、茶杯Cup 39、开水Hot water 40、凉开水Cold water 41、甜Sweet 42、酸Sour 43、咸Salty 44、辣Hot
45、苦Bitter 46、糖Sugar 47、味精Monosodium Glutamate 48、咖喱粉Curry Powder 49、辣椒粉Chilli powder 50、胡椒粉Black Pepper 52、砂糖Powdered sugar 53、香肠Sausage 54、服务员（男性）Waiter 55、您好Hi! 56、您好！Hello！ 57、您好吗？How do you do? 58、先生（女士），早上好。Good morning, Sir(Ladies) 59、先生们（女士们），下午好！Good afternoon,Ladies and Gentlemen 60、先生们（女士们），晚上好！Good evening, Ladies and Gentlemen. 61、您好，欢迎你们（女士们、先生们）到我们俱乐部Hello!Wolcome to our club. 62、这里是接待处，可以为您效劳吗？Here’s the reception. What can I do for you? 63、您早！How do you do! 64、早上好！Good morning! 65、下午好！Good afternoon! 66、明天见！See you tommorow! 67、欢迎您！You are welcome 68、见到您很高兴！I’m very glad to meet you 69、请这边走！This way, please 70、请里边坐！Come in and sit down please 71、请您休息一下！Take a rest, please 72、请饮用一杯茶。Have a cup of tea, please 73、请饮用咖啡。Have some coffee, please 74、对不起。I’m sorry. 75、没关系。Doesn’t matter. 76、请原谅。Excuse me, please 77、好的（好吧）。That’s all right. 78、您需要点什么？What would you like to have? 79、还要别的吗？Anything else? 80、您还有别的要求吗？Any more requests?
酒店常用词汇
服务台常用词汇 management 经营、管理 market price 市价 cashier's desk 兑换处 coin 硬币 accounting desk 帐务处 check_out time 退房时间 voucher 证件 price list 价目表 check, cheque 支票 sign (动)签字 interest 利息 form 表格reservation 预订 reception desk 接待处 tip 小费 reservation desk 预订处 luggage office 行李房 …per thousand 千分之… spare (形)多余的 postpone (动)延期 cancel (动)取消 trxdyeller's cheque 旅行支票 pay (动)付款 fill (动)填写administration 管理、经营note 纸币
registration desk 入宿登记处 lobby 前厅 luggage rack 行李架 visit card 名片 identification card 身份证 rate of exchange 兑换率 conversion rate 换算率 charge (动)收费 bill 帐单 change money 换钱procedure 手续、程序 information desk 问询处 luggage label 行李标签 overbooking 超额订房 …per cent 百分之… reasonable (形)合理的 cash (动)兑换 keep (动)保留、保存 bank draft 汇票 accept (动)接受 procedure fee 手续费 fill in the form 填表 酒店服务常用英语口语 1. Good morning/evening. Reservation. May I help you?
一些常见常用的英语词汇(归纳)
一、一个星期七天 Sunday Monday Tuesday Wednesday Thursday Friday Saturday 二、一年十二个月 January February March April May June July August September October November December 三、一年四季 1. spring 2. summer 3. autumn 4. winter 四、容易拼写错的数字 1. eighth第八 2. ninth第九 3. forty四十 4. twelfth第十二 5. twentieth第二十 四、亲属称呼 1. daughter (女儿) 2. niece (女性晚辈) 3. nephew (男性晚辈) 4. cousin (同辈兄弟姐妹) 5. aunt (女性长辈) 6. uncle (男性长辈) 五、以下动词加-ed或-ing要双写最后一个字母 1. regret (regretted, regretting) 后悔 2. control (controlled, controlling) 控制 3. admit (admitted, admitting) 承认 4. occur (occurred, occurring) 出现 5. prefer (preferred, preferring) 宁愿 6. refer (referred, referring) 提到 7. forget (forgetting ) 忘记 8. permit (permitted, permitting)允许 9. equip (equipped, equipping) 装备 注意：quarrel, signal, travel中的l可双写（英国英语）也可不双写（美国英语） 六、部分过去式和过去分词不规则变化的动词 1. broadcast (broadcast, broadcast) 广播 2. flee (fled, fled) 逃跑 3. forbid (forbade, forbidden) 禁止 4. forgive (forgave, forgiven) 原谅 5. freeze (froze, frozen) 结冰 6. hang (作“绞死”讲，是规则的；作“悬挂”讲，其过去式过去分词都是hung) 7. lie –lied –lied 说谎; lie—lay---lain躺下 lay-laid- laid 放 置 8. seek (sought, sought) 寻求 9. shake (shook, shaken) 发 抖 10. sing (sang, sung) 唱歌 11. sink (sank, sunk/sunken) 下沉 12. spread (spread, spread) 传播 13. swim (swam, swum) 游泳14. tear (tore, torn) 撕碎 16.wear( wore; worn) 穿/戴17.hold (held, held ) 18.make (made, made) 19. keep (kept, kept) 七、意思相近的词 1. check （核对）/ examine(检查)/ test（测试） 2. receive（收到） / accept（接受）
4 酒店餐饮常用英语40句
PART FOUR 第四部分 FOR FOOD & BEVERAGE DEPARTMENT 餐饮部用 Reserving a table 订座 1.I want to reserve a room for two hundred people to hold a dinner party. 我想预定一间能容纳二百人的宴会厅举行晚宴。 2.I’m sorry we are booked out for this evening. 抱歉，今晚订满了。 3.When do you start to serve dinner in the evening? （When is the restaurant open for breakfast?） 你们什么时候供应晚餐？（几点供应早餐？） 4.When are the restaurant opening hour / operating hour? 餐厅营业时间几点到几点? 5.But I prefer a table by the window. My wife loves the night view of Jinji Lake. 但是我想要一个靠近窗户的桌子。我爱人喜欢看金鸡湖的夜景。 6.I’m sorry. The tables by the window are all occupied. 对不起，靠近窗户的桌子全都有人了。 7.Good morning, Aurora Café / O’S Café , this is ××speaking, how may I help you? 早上好，畅园咖啡厅/欧式咖啡 厅，我是××，能为您效劳吗？ 8.We have received many bookings and I cannot guarantee a table by the window. 我们已接到许多预定，因而无法向您保证能有一个靠窗的桌子。 9.Y ou can be sure that we’ll try our best. 请相信我们会尽最大努力的。 10.Thank you for calling, sir. We look forward to your visit. 谢谢您的电话，我们盼望着您的光临。 Receiving a guest 引座 11.Have you got a reservation? 您预订座位了吗？ 12.Just a moment. I’ll take a look at out reservation book. Y es, Mr. Dewey, a table for two, 8 o’clock. Would you come this way, please? 请稍候，我查一下我们的预定簿。对了，Dewey先生，二人桌，8点到。请这边走。 13.Oh, yes, Mr. Smith. We’ve been expecting you. Would you please come with me? 史密斯先生我们正等您呢，请跟我走。 14.Good morning, madam / sir, welcome to our restaurant. 早上好，女士/先生，欢迎光临我们餐厅。 15.Sorry, sir, all the tables are taken. Would you mind waiting until one is free? 对不起先生，没有空位了，等一会儿好吗？ 16.The buffet is over there. Please help yourself. 自助餐在那边，请自己享用。 17.I haven’t got a reservation. Can I get a seat anyway? 没有预约，有位子吗？ 18.How long is the wait? 要等多久才有位子？
酒店英语词汇-参考模板
Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以 B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订(不是预定) Doorman 门房门童 Housekeeping staff 客房清洁人员 Room service 客房服务，有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务(指的是傍晚的时候再次整理房间，使客人晚上睡的舒服) Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 Porter门房 Hotel Concierge酒店礼宾部 Procurement Manager; Purchasing Manager采购部经理 Food & Beverage Manager; Catering Manager餐饮部经理 Table Hostess餐桌女服务员 Kitchen Hand; Kitchen Help;
酒店常用英语词汇
Hotel English Words: make a reservation:预定 register：登记、注册 Room Reservation: 客房预订处 Book : 预订 book a room/ book a ticket Confirm : 确认 Counter : 柜台 Double room: 双人房 Single room: 单人间 Triple room:三人间 Standard room : 标准间 Family suite: 家庭套房 Deluxe suite : 豪华套房 Presidential suite : 总统套房 Double room with tiwn beds:有两张单人床的双人间 Double bed:双人床 Room change : 房价 Special rate : 优惠价 Service change: 服务费
Discount : 折扣 a 10 percent discount/off suites: 套房 How would you like to pay credit card or cash (您想怎么付款) ---Credit card: 信用卡 ---Cash : 现金 Name tag : 标签，行李牌 Luggage/baggage: 行李 Suitcase : 箱子 Handbag : 手提包 Valuables: 贵重物品 Breakable : 易碎的 Full name/complete name: 全名 Fill in : 填写 Nationality : 国籍 Departure date : 离开日期 Signature : 签名 Passport :护照 Receipt : 收据 Fine : 罚金 Sundry fee : 杂费
《饭店服务英语》 B 级(客房)试卷(一)
《饭店服务英语》B 级（客房）试卷（一） 一、选择题：以下各题的选项中，只有一项是正确的，请将正确答案前的英文字母分别在信息卡相应栏目内涂黑。评分以信息卡为准。（每题1 分，共20 分） 1. Would you please tell us __________ ? A. what is your room number B. what your room number is C. your room number is what D. what your room number 2. The hotel is __________ to make the guests stay comfortable and pleasing. A. request B. required C. regarded D. remarking 3. There is __________ noise than before. A. less B. least C. fewer D. little 4 , He is said __________ de-spotting. A. to have wide experience in B. to look after C. to make way for D. to be used to 5. __________ to clean the room now. A. I’m possible B. It’s possible for me C. What is possible D. That is possible for me 6. The suite faces __________. A. South B. Southern C. at the South D , the southern
一生最常用的英文单词
a able about above action add advance afraid after again against age agree air airplane all almost along already also although always am amount and anger angry animal another answer any appear apple April are army around arrive art article as ask at attempt August aunt away baby back bad bag ball bank banker basket battle bay be bear beauty because become bed been before began begin behind being believe bell belong below beside best better between beyond bicycle big bird black blood blow blue board boat body bone book born borrow both bottle box boy branch brand bread break bridge bright bring broke broken brought brown bug build building built burn bus business busy but butter buy by cake call came can can't captain car care carry case catch caught cause cent century chair chance change character charge chief child childhood children choose church cigarette circle city class classroom clean clear clock close cloth clothes cloud coat cold college color come command company complete condition consider considerab le contain continue control cook corn cost could count country course cover cross crowd cry cup cut daily dance dark date daughter day dead deal dear December decide deep degree delight demand desire destroy device did die difference different difficult dig dinner direct discount dish distance distant dive divide do doctor does dog doll dollar done don't door double doubt down dream dress dried drink drive drop dry duck during dust duty each ear early earth east easy eat edge effort egg eight either electric electricity else embrace end enemy
五星级酒店英语大全!
company 陪伴，同伴 single room 单人房 double room 双人房 intend 想要，打算 party （参加共同活动的）一批，一组，一组人date 日期，日子 kind 种，类 bath 浴室 shower 淋浴 suite （一套）房间 deluxe 豪华的 presidential 总统的，总统职务的 available 可用的，合用的，可得到的，可到达的fully 完全地，彻底地 name 名字，姓，姓名，名称 address 地址 the phone number 电话号码 be able to 能，会 guarantee 保证，担保，包，管 occupancy 占有，占用 peak 最高的，高峰的 arrival 到来，到达 departure 启程，离开，出发 book 预定，定 hotel 旅馆 offer 提出，提供 discount 折扣 vacancy 空，空房间 solid 全部地 be full up 全满 include 包括，包含 major 较大范围的，主要的 international 国际的，世界的 provide with 提供 mini-bar 小冰柜 sort 种类，类别 price 价格，价钱 dollar 美元 service 服务，服侍 of course 当然 rate 价格，费用 tax extra 另加税金 look forward to 期待，希望 receive 接待，接见，欢迎 guest 旅客，宿客 welcome to 欢迎到来 bellboy 行李员，旅客服务员 madam 夫人，女士，太太 trip 旅行，旅程 take care of管理，照看 baggage 行李， carry 运送，手提 suitcase 手提箱，衣箱lead 带领，引领，领路 give sb.a hand帮...的忙 allow 允许，准许 wish 愿，希望 pleasant 令人愉快的，舒适的 enjoy 享受 a good time 快乐时光 pleasure 快乐，愉快，高兴 not at all 不用谢，没关系 mention 提及，提到 registration登记，注册 at one's service 为...服务 behind 在后面，在...背后 remember 记住，记得 return 送还，还归 firmly 稳固地 go to bed 上床睡觉 check 检查，核对 list 名单，一览表 fill to 填写 form 表格 have a look 看一看 passport 护照 mind 介意，反对 fill out 填写 prepare 准备，预备 key card 出入证 seat 座位 file 档案 identification身分的证明 straight 马上，立刻 separately 单独地 opposite 在...的对面 gift 礼品，礼物 elevator [美]电梯 directly 直接地 straight 笔直的 traffic 交通 distance 直接地 intersection 交叉点，十字路口 suggest 建议，提出（意见，计划）等popular 受欢迎的，大众（或某种人）喜爱的tourist 旅行者，游览者，观光者 famous 著名的，出名的 tourist attraction 旅游胜地 history 历史 direction 方向，方位 well-known 出名的，众所周知的 scene 景色，景象 attractive 有吸引人的，引起兴趣的interest 兴趣 dynasty 王朝，朝代 classical 古典的
餐厅服务常用英语
餐厅服务常用语 1.G ood morning, Mr. / Ms. 早上好，先生/女士。 2.W elcome to our Hotel. 欢迎来到酒店。 3.H ow are you? 你好吗？ 4.N ice to meet you. 很高兴见到你。 5.H ave some tea please. 请用茶。 6.P lease take a seat. 请坐。 7.T hank you. 谢谢。 8.H appy New Year. 新年快乐。 9.Y ou are welcome. 不用客气。 10.How many people in your group? 请问你几位？ 11.This way, please. 这边请。 12.Please come with me. 请随我来。 13.Please wait a minute. 请稍等。 14.Excuse me. 打扰一下。 15.Enjoy your meal. 请慢用。 16.May I come in? 我可以进来吗？ 17.Is there anything wrong, sir/madam? 先生/女士，有事吗？(指不好的事情) 18.I am very sorry. 很对不起。 19.Can I help you. 我能帮到你吗？
20.I will call my manager. 我去叫我们的经理过来。 21.I will bring it right away. 我马上给你送过来。 22.I will check it for you. 我帮你查一下。 23.It is my pleasure. 这是我的荣幸。 24.Glad to be of service. 很高兴为你服务。 25.Please sign here. 请签名。 26.Have a nice stay. 祝你入住愉快。 27.Have a nice trip. 祝你旅途愉快。 28.Thank you for coming. 多谢光临。 29.Hope to see you again. 希望再见你。 30.Good-bye. 再见。 前厅部日常接待用语 1.W elcome to our hotel. 欢迎光临我们酒店。 2.H ow many nights will you stay? 你要住几个晚上？ 3.For which dates do you want to book the room? 你想预定哪几天的？ 4.W hat kinds of rooms do you want? 你想订哪种房间？
常用酒店英语词汇大
常用酒店英语词汇大全 基本常用口语 一、礼貌用语： 1. Please 请Sir Madam/Miss 2. Excuse me 对不起 3. Pardon? 对不起，请您再说一遍好吗？ 4. I’m very sorry. 非常抱歉。 5. Thank you . 谢谢。 二、单词及例句： 1. 对客人表示欢迎： Welcome 欢迎International 国际hotel 酒店 －Welcome to Planet International Hotel! 欢迎光临星球国际大酒店！2.见到客人寻问是否需要帮助： Help What can I do for you? May I help you? 3.离开客人时: Nice 美好的pleasant 愉快的evening 晚上weekend 周末 －Have a nice day. 祝您今天过得愉快. －Have a pleasant evening.祝您今晚过得愉快. －Have a good weekend. 祝您周末过得好. 4. 给客人让路时: After 在……后面madam女士first 首先sir 先生 －After you, madam. 夫人,请. －You first, sir. 先生,您先请. 5. 领路的时候: Follow －Please follow me, sir. 先生,请跟我来. 当领客人到达目的地时: －Here we are , room 2208. 第2208号房间到啦.
6. 当客人要什么东西时: －Yes, sir. It’s no problem. 好的先生.这不成问题. 酒店基本词汇 Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以 B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订(不是预定) Doorman 门房门童 Housekeeping staff 客房清洁人员 Room service 客房服务，有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务(指的是傍晚的时候再次整理房间，使客人晚上睡的舒服) Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 Porter门房 Hotel Concierge酒店礼宾部 Procurement Manager; Purchasing Manager采购部经理 Food & Beverage Manager; Catering Manager餐饮部经理
生活中最常用的英语单词库
生活中最常用的英语单词库
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日常生活中的英语单词 一、学习用品(sｃｈool ｔhｉnｇｓ) ?pen钢笔peｎcil铅笔ｐeｎcil-cａse铅笔盒rｕler尺子bｏok书bag包 ｃomｉc ｂook漫画书poｓt caｒd明信片newsｐａper报纸 schoolbag书包eｒaｓｅr橡皮ｃraｙｏn蜡笔sharpener卷笔刀 ｓtory-ｂook故事书noteboｏk笔记本?Chineｓｅbook语文书Enｇｌｉｓｈbook英语书matｈbｏok数学书?magazine杂志ｄicｔionary词典? 二、人体(boｄy） ?fｏot脚head头fａce脸ｈair头发ｎose鼻子?mouth嘴eye眼睛eａr 耳朵arｍ手臂ｈand手fingｅr手指 leg腿taiｌ尾巴 三、颜色（coｌoｕrｓ） red红bluｅ蓝yelloｗ黄ｇｒeen绿wｈiｔe白 blaｃk黑pink粉红purple紫orange橙ｂroｗn棕 ?四、动物（animａls) ｃaｔ猫dog狗pig猪ducｋ鸭raｂbit兔horse马 elｅｐｈanｔ大象ant蚂蚁fｉsh鱼biｒd鸟eaglｅ鹰beavｅｒ海狸 snａke蛇moｕsｅ老鼠squiｒrｅl松鼠kａｎgａroo袋鼠monｋｅy猴pandａ熊猫?ｂear熊liｏn狮子tigｅr老虎fｏｘ狐狸ｚebra斑马ｄeｅr
鹿girａfｆe长颈鹿goose鹅?ｈｅn母鸡tuｒkey火鸡lamｂ小羊sｈeep 绵羊ｇoat山羊cｏw奶牛donkeｙ驴squｉd鱿鱼?lobster龙虾shark鲨鱼seaｌ海豹sperm whａlｅ抹香鲸kiｌler ｗhaｌe虎鲸 五、人物（peoｐｌｅ） ?friend朋友bｏy男孩girl女孩mｏtｈer母亲fatheｒ父亲 sister姐妹ｂroｔheｒ兄弟uncｌｅ叔叔; ?舅舅man男人womａｎ女人M r.先生Miss小姐lady女士； 小姐mom妈妈ｄａd爸爸paｒents父母?grａndpａrｅｎts祖父母grandma/graｎｄｍotｈer（外)祖母?granｄpａ/grandｆather(外）祖父 aｕnt姑姑coｕsin堂(表）兄弟; 堂(表)姐妹son儿子daｕghter女儿baby婴儿ｋid小孩?classmaｔe同学queen女王vｉｓitor参观者neｉghbour邻居 prｉnｃipal校长uｎiveｒsiｔｙsｔudeｎt大学生 pｅn pal笔友ｔourｉsｔ旅行者 people人物 ｒｏbｏｔ机器人? 六、职业（jobs） ?teacher教师sｔｕdｅnt学生ｄoctor医生nｕｒsｅ护士driｖer司机farm ｅr农民 ｓｉnger歌唱家wriｔer作家aｃｔor男演员actｒess女演员artist画家?T Ｖｒｅpｏｒter电视台记者engｉｎeeｒ工程师ａcｃountａnt会计 policeｍａｎ(男)警察?ｓａlespersｏn销售员clｅaner清洁工