英语情景对话_出国学习护照与签证等

英语情景对话_出国学习护照与签证等
英语情景对话_出国学习护照与签证等

Study ing Abroad

Words

visa passport applicati on form in terview prestige advisor room and board dorm Host family culture shock embassy desti nati on in sura nee applica nt

admissi on recomme ndati on

tran script

resume accepta nee finan cial aid

scholarship

A: excuse me, do you know where the visa office is? B: yes, I do. I ' ll walk you there.

A: tha nks!

B: are you appl ying to study or work abroad? A: I want to study abroad. B: what do you want to study? A: I hope to study En glish literature. B: have you got your visa yet?

A: not yet. I have an in terview with the visa official today. B: I see. Is it your first in terview?

A: No, I ' ve already bee n here for three in terviews. B: Why?

A: I was denied a visa? B: why?

A: like most students. I want to work in America after graduation. B: I see. Well, good luck!

Get a copy of one s tran scripts Register for class Fill in the application form aid

Defer en rollme nt

Be accepted/ admitted to a school stude nt visa

Apply to a school Choose elective Apply for financial

Apply for a

In termediate

A: guess what came in the mail today? B: what?

A: my accepta nee letter to Yale!

B: wow! Con gratulati on! When do classes start?

A: freshma n orie ntatio n is the last week of August, but I want to go two weeks before that to get settled in.

B: you ' re so lucky! Do you have to do many thi ngs before you leave?

A: yes. I ' ll be very busy! I have to get a visa, buy a plae ticket, and pack my thi ngs. But first, I want to register for classes. B: whe n can you do that?

A: well, they sent me their prospectus, so I can start look ing now. do you want to help me decide which classes to take? B: sure. What can you choose from?

A: well, I have to take all the fun dame ntal courses, plus a few from my major. B: what is your major?

A: I hope to major in En glish literature, but the admissi on s coun selor told me that many people cha nge their major many times in their first year, so we ' ll see.

B: what are the fun dame ntal courses?

A: in order to graduate, every stude nt must take a certa in amount of classes in history, math, En glish, philosophy, scie nee and art.

' s very different from the Ctiuneatioe system. s also very differe nt from the British educati on system.

B: really?

A: oh, sure. In Britain , students don ' t have to take the foundation couss e

B: why n ot?

A: maybe because they think they know everyth ing already! ha ha.

B: in teresti ng. That A: yes, it is . It

tourist visa bus in ess visa

settleme nt visa

Process an applicati on Request a visa Approve an applicati on

Fill in a form

Hand in an applicatio n

Show your ide ntity card

Reject an application Get a visa

Fill out an applicati on Prese nt docume nts

A: have you applied for your visa to go to study in the Un ited States yet? B: yes, I have. I han ded in my applicati on form two weeks ago and I in terview n ext week. A: good luck! I

' ve heard it ' s very difficult to get a visa to go to the United States.

B: the application forms are quite complicated. It took me a few hours to fill it out.

The hardest thi ng was gett ing all the n ecessary docume nts. That took almost two weeks. A: what kind of docume nts did you n eed to prese nt?

B: I had to show documents relating to my financial status and of course my educatio n, because I want a stude nt visa.

A: why do you think so many people have their applicatio ns rejected? B: I think that they don

' t complete the forms correctly or they don

required documents. The embassy is very strict about it. You have to be quite careful. A: why are they stricter with Chinese people than with other nationalities? B: that ' s simple. Many people break the rules regarding their visa conditions.

Passports and Visas Embassy applicati on form immigrati on officer in terview

process immigra nt iden tity card birth certificate

In termediate

A: good morning. I ' d just like to ask you a few questions about your visa application.

Can you just check that the in formati on here is correct?

B: sure. …yes, that ' s all correct.

A: tha nk you. For your stude nt visa, we n eed evide nee of your finan cial status for the

last five years. In your application, you only included it for four years.

B: really? Let me check if I have the document here …yes, here is the docume n eed. I ' m s o rryust have forgotte n to make a copy of it for you.

A: thank you. That ' s finecuim e nlo relating to your education are fine. The

offer from the university is conditional on your English Ianguage proficiency test result. Do you have that yet?

B: not yet. I took the test last weekend. The results will not be available for another

two or three weeks.

A: ok. Everythi ng else is in order. I ' ll be happy to give you a stude nt visa, valid fo duration of your course, when you bring me a certificate showing the result of your

Ian guage test.

B: thank you very much. You don ' t needdanumtens from me to process

my applicati on?

A: none. Make an applicatio n to see me whe n you receive your results. Whe n you

bring the certificate to me, bring you passport too. Then I can give you the visa.

B: tha nk you very much.

A: glad to help.

过海关

Officer: May I see your passport please?

海关人员:我可以看一下您的护照吗?

Henry: Sure, Here you are. And this is the declarati on form.

亨利:当然,给您。这是入境申请表。

Officer: What's the purpose of your visit?

海关人员:请问您此行的目的是什么?

Henry: rm here on bus in ess.

亨利:我来这儿履行公务。

Officer: This visa is good for two weeks. How long will you be staying?

海关人员:您的签证期限是两个星期,你打算待多长时间?

Henry: For ten days.

亨利:10天以后就回去了。

Officer: And you will do some traveling while you are here?

海关人员:这期间您会去旅行吗?

Henry: Yes, I want to spend a couple days for traveling. I have friends there I will visit. 亨利:是的,我要去拜访朋友。

Officer: What do you have in the bag, sir?

海关人员:先生,请问您的包里有些什么?Henry: Just camera, clothes, and some books.

亨利:只是照相机、衣服和一些书籍。

Officer: Would you mind ope ning the bag for me? 海关人员:请您把包打开让我看看行吗? Henry: Alright. 亨利:好的。

Officer: OK. Enjoy your trip, sir.

海关人员:可以了。祝您旅途愉快,先生。 Henry: Thank you. 亨利:谢谢。

Hotels

facilities swimmi ng pool receptio n(ist) waiter/waitress

internet access

bus in ess centre beauty parlor

A: good morning! The Highla nd Hotel. How may I help you?

B: good morni ng. I ' d like to book a room for Friday night and Saturday night. A: certai nly. What ki nd of room would you like? B: a sin gle room please. I hope you ' re not fully booked.

A: a single room? That

' s fine. In whose name shall I make the booking?

B: Jon es. Accordi ng to your website, the ni ghtly rate is $50, in clud ing breakfast.

A: we offer a 20% discount for guests staying of Friday and Saturday. The total cost will be $80, in cludi ng breakfast.

tip mini bar maid

wake-up call

luggage/baggage

book a room

make a reservati on check into a hotel check out of a hotel order

room service use the facilities book in advanee pay the bill turn down service

酒店英语情景对话精编版

日常用语(句子): 酒店常用英语 Restaurant 酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以 B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订(不是预定) Doorman 门房门童 Housekeeping staff 客房清洁人员 Room service 客房服务,有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务(指的是傍晚的时候再次整理房间,使客人晚上睡的舒服) Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 基本信息 23.May I have your name, please? 请问您贵姓? 10.Which dates would you like to book? When will you check in and check out? 请问您需要订哪一天?什么时候入住及退房? 59.What time do you expect to arrive, Sir? 请问大概什么时候到酒店,先生? 46.What time will the guest be arriving? 客人大概什么到达酒店? 11.How long will you stay in our hotel? 请问您打算逗留多长时间? 36.Could you h old the line, please? I’ll check our room availabilities for those days. 麻烦请您稍等,我们查询那段时间的房态。 37.Just a minute, please I’ll check our booking situation. 麻烦请您稍等,我需要查询我们的房态。 73.Just a moment, please. I’ll check the availability for you. 麻烦请您稍等,我查询能否可以提供给您。 41.Could you hold on for a moment please? I’ll check our reservation record. 麻烦请您稍等,让我查询我们的预订纪录。 72.How many people are there in your party? 与您同行有多少人? 50.I’ll arrive one day early. Is that OK? 我那天早点到,可以吗?

酒店前厅服务英语口语情景对话

Dialogue A Individual clients check in(散客入住) G=客人R:=接待员 R:Good afternoon. Madam.Welcome to Grand Park Kunming .May I help you? 下午好,欢迎光临昆明君乐酒店,请问有什么可以帮到您? G:Yes, I’d like to check-in .please. 我要登记住宿。 R:Certainly, Madam. May I have you name, please? 好的,小姐。能告诉我您的姓名吗? G:I’m Christine.Nolan 我叫克莉丝汀?诺兰 R:Do you have a reservation, Ms. Nolan? 诺兰小姐,请问您预定了房间吗? G:Yes, form today. 是的,预定了。从今晚开始。 R:OK, Ms .Nolan, please show me your passport. 好的,诺兰小姐,麻烦您出示一下您的护照。 R:(双手接客人证件) R:(扫描客人证件后双手归还客人) R:Just a moment, please. I’ll check our reservation record. (After a while)Thank you for waiting. Ms. Nolan. Your reservation is for a business single room for one night, the room rate is ¥800 that including two breakfasts. Is that all right? 请稍等,我查一下预定记录。(过了一会)让你久等了,诺兰小姐,您预定了一个晚上的商务单间,房价¥800(房价用手指给客人不要说出报价),含两份早餐是吗? G:Yes. 是的 R:Print out the registration form? 打印住宿登记表。 (再次与客人确认姓名,来店离店日期,房号,房价和早餐数等信息并礼貌的让客人在登记单上签名) R:You stay here one day, the deposit is ¥1500,you want pay for credit card or cash? 您住一天,押金是¥1500,请问您是刷卡还是付现金呢? G:By Credit Card. 刷卡。 R:OK, Ms. Nolan, please show me your credit card, I’ll brush ¥1500 of per-authorization(预授权)as your deposit. Do you have a password of your card? 好的,诺兰小姐请您出示一下您的信用卡,给您刷¥500的预授权做您的押金,请问您的卡有密码吗?(刷卡前先核实是否为有效的信用卡,有无客人签名) G:Yes. 有密码 R:OK, please input the password. 好的,请您输一下密码。 R:(刷卡后双手将卡还给客人,礼貌的让客人在POS单上签名并再次告知刷卡的金额)R:This is for you to brush a ¥1500 per-authorization, please sign in POS list to confirm.

酒店英语情景对话

酒店英语情景对话;唤醒服务 句型: 1.I'm going to Tianjln early tomorrow morning. 我明天一大早要去天津。 2.So I would like to request an early morning call. 因此我想让你们明天早上叫醒我。 3.At what time would you like us to call you tomorrow morning? 您想让我们明天早上什么时候叫醒您? 4.But I have to be at the conference room of the Garden Hotel in Tianjin by 10 o'clock.但我是10点钟必须赶到天津花园宾馆会议室。 5.That means that I'll have to be on the road by 7 o'clock at the latest. 就是说我明天早晨最迟也要7点钟上路。 6.In that case,I would like you to call me at 5∶45? 那样的话,你们明早5点45分叫醒我好吗? 7.OK.So we will wake you up at 5∶45 tomorrow morning. 好,那么我们明早5点45分叫醒您。 8.Will you do me a favour,Miss? 小姐,能帮个忙吗? 9.I wonder if your hotel has the morning call service. 不知道你们饭店是否有叫早服务。 10.Would you like a morning call? 您要叫醒服务吗? 11.I want to go to the Bund to enjoy the morning scenery there. 我想到外滩去欣赏那儿的景色。

英文对话:导游与游客

Sense 1 机场接机 A:hello,i am jemmy.white,the tour leader of holiday tour group .thank you for coming to meet us B: hello ,mr.white,nice to meet you .i am zhangmei ,the guide from China Youth Travel Service Guangzhou branch ; A:nice to meet you ,this is the first trip to south china agricultural university .i am afraid we will put you through a lot of trouble ; B:nothrouble at all ,we are so glad you could come,mr.white,how was you trip? A:very nice,we had a very pleasant trip B:we have a group 30,right? A:yes; B:do we need to wait for any of your baggage? A:no,each of us has only one piece of carryon baggage. B:well,isevery bodyherenow?our coach is outside the airport. A:oh,let me see,ye everybody is here . B:shall we go now? A:yesi think so B:Attention please ,everyone .now please follow me to the coach . Sense 2 华农观光 Tour Guide; GOOD MORNING ,today we are visiting south china agricultural university.do you have heard the name before. Tom : Yes, ihave heard from some of my friend, who had been visited

酒店常用的英语情景对话

酒店常用的英语情景对话 现在国人出去外面的多了,那么外面去到外面要住酒店时,怎么跟人家表达呢?下面,小编在这给大家带来酒店常用的英语情景对话,欢迎大家借鉴参考! 入住 (F: Frontdesk G: Guest) F: Welcome to the Beachside Inn. How may I help you? 欢迎来到海边酒店。能为您做点什么吗? G: Id like a room, please. 我要住店。 F: Would you prefer a single or a double? 你是要单人间还是双人间呢? G: A double, please. How much is that? 双人间,价格是多少? F: Its $145.00 a night. How many nights will you be staying? 145美元每晚,你要住几晚呢? G: Just tonight. 就今晚。 F: OK. One night comes to $145.00 plus tax. May I have your name please? 一晚含税总共145美元。您的名字是?

G: Its Davies. Robertson Davies. 我是达维斯。 F: And how do you spell that, sir? 怎么拼写呢? G: Its D-A-V-I-E-S. 是D-A-V-I-E-S。 F: So thats D-A-V-I-E-S. How would you like to pay for the room? 好的,你想要如何付款? G: Do you take VISA? 能用VISA卡吗? F: Yes, we do. We take VISA,Mastercard, and American Express. 可以,我们接受VISA卡,万事达卡,美国运通。 G: Great. Ill pay with VISA then.What time is checkout? 我用VISA付款,退房时间是? F: Checkout is at 10 oclock. Your room number is 505. Is there anything else you would like to know? 10点退房。您的房间号是505。您还有其他疑问吗? G: And is there a restaurant? 有餐厅吗? F: There are restaurants on the 3rd floor and theres a caf

酒店情景对话(英语·前台·入住)

English Drama of Hotel Management English英语话剧酒店管理英语 Service Counter (A:Receptionist/the waitress B:Guest) A: Good afternoon. Welcome to Qingdao Sea-view Garden Hotel. Can I help you, sir? B: Well, I’m~~~ from `````. I’d like to check in, please. A: All right. Do you have a reservation with us, sir? B: Sorry, I didn’t book any room before. I would like to know which standard room do you have ? A: Wait a moment, please。 We have triple room, standard double room, and standard single room. What kind of room do you need? B :what’s the price for standard double room? A:oh,sir。the price for standard double room is 288 Yuan。 B: What! Why is so expensive? A:yes,sir。Our hotel is an international 5-star chain hotel,and adopts international standard price。triple room is 476 yuan, is 288 yuan, and standard single room is 136 yuan. all the room has TV, AC (air conditioner), free internet access and breakfast. Oh, excuse me ,the dinning room locates at 6th floor, between 7am to 9am. B:OK, I know now。i’d like to check in a standard double room. A: All right. how many days are you planning to stay? B: oh, I want to stay here for 3 days. A: one moment, please. Sir,please show your ID ,just like driver's license, passport or ID card。 B:here you are。 A:wait a moment ,please。 Could you please fill in the registration card? B: Sure. Here it is. Is it all right? A: Yes, thanks. Your room number is 202. Here is your key. The room bellman will show you to your room. I hope you will enjoy your stay. the check-out time is 1pm of forth day later。 B: Thank you. A:you’re welcome。Good luck。

酒店电话订房英语对话

酒店电话订房英语对话 如何用英语打电话订房情景对话篇一 C:Good morning, this is the Front Desk.May i help you,sir?早上好,这是前台。需要我帮忙吗,先生? G:yes,i'dlike to reserve a room. 是的,我想要订个房间 C:Thank you,Sir.For which date? 谢谢,先生。订哪一点的? G:From November 9th 11月9日起 C:For how many nights? 住几晚? G:For two nights. 两晚 C:How many guests will there be in your party? 有多少人和你一起? G:Just my wife and i 仅仅和我的妻子 C:Which kind of room would you prefer,a double or a twin?

你想订哪种类型的房间,一张双人床还是两张单人床的? G:A twin,please 两张单人的吧 C:Could you hold the line,please?i'll check our room availability for those days,thank you for waiting,sir.we have a twin at RMB 1000 Yuan and atRMB 1500 Yuan,which would you prefer? 能稍等下吗?我将帮你查一下这几天我们的客房供应情况,让你久等了,我们这有一间1000元和1500的,你喜欢哪一种? G:We'll take the one at RMB15OO Yuan. 我们要1500的那间吧 C:Certainly,sir.Could you give me your name,please? 好的,先生,请你告诉我你们的姓名吗? G: Yes,it's John Davis,D-a-v-i-s. 是的,约翰戴维斯,D-a-v-i-s. C:Mr.Davis.May I have your phone number,please? 戴维斯先生,你能告诉我你的电话号码吗? G:Yes,the number is 01-5639-1875. 电话是01-5639-1875 C:What time do you expect to arrive,sir? 什么时候到呢,先生?

酒店常用英语对话

酒店常用英语对话 1、Good morning/afternoon/evening, sir/madam. 早上/下午/晚上好,先生/女士。 2、Good night. 晚安。 3、Have a good time! 祝您过得愉快! 4、Wish you a most pleasant stay in our hotel. 愿您在我们酒店过得愉快! 5、I’m sorry. 对不起,很抱歉。 6、Excuse me. 打扰一下,对不起。 7、Sorry to have kept you waiting. 对不起,让您久等了。 8、Just a moment, please. 请稍等一下。 9、I apologize for this. 我为此道歉。 10、Can I help you. 我能帮您吗? 11、It’s very kind of you. 您真客气。 12、Thank you. 谢谢您。 13、You are welcome. 不用谢。 14、I am at your service. 乐意为您效劳。 15、Turn left/right. 往左/右转。 16、 This way, please. 请这边走。 17、 It’s on the second floor. 在二楼。 18、 Happy birthday! 生日快乐! Happy New Year! 新年快乐! Merry Christmas! 圣诞快乐! 19、 May I come in? 我可以进来吗?

20、 May I know your room number and name? 我能知道您的房间号码和姓名吗? 总台 基本句型 一、预订服务 Good morning. This is Room reservation. May I help you? 早上好,客房预订处,我能为您做什么? What kind of room would you like to reserve ? 您想订哪种类型的房间? A single room or a double room ? 要单人间还是双人房间? For which dates do you want to book the rooms ? 您想订哪几天的房间呢? What time will you be arriving? 您将在何时到达? May I know your name ? 您能告诉我您的名字吗? How long will you be staying? 您将要住多久? I’d like to confirm your reservation. 我要确认一下您的预订。 I’ll check the room availability. 我查查客房预订情况。

酒店前台接待情景对话

前台接待日常用语 Part 1 Greetings 第一部分问候 1. Welcome to haiyatt garden Hotel . I’m ***, what should I call you, please? 欢迎光临海悦酒店。我是***,请问我该怎么称呼你呢? 2. Good morning/afternoon/evening, Sir/Madame. What can I do for you? 先生/女士,你好!请问我能为您做点什么? 3. My name is ***, is there anything else I can do for you, just let me know. 我叫***,如果需要我为您做些什么,请告诉我。 4.If you have any problems, please feel free to contact us . 如果你有任何需要,请随时联系我们。 Part 2 Helping to Check-in 第二部分帮助入住 1. Please have a seat for a w hile I’ll help you with the check-in procedure. 请在那边稍坐一会儿,我将会为您办理入住手续。 2. Would you please give me your passport and credit card ?, I’ll return them to you ri ght away after the check-in procedure. 请把您的护照和信用卡交给我。办完入住手续后,我会马上归还给您。 3. How many nights will you stay this time? 这次入住您会住多少天? 4. Which room would you like, smoking room or non-smoking room? 您是要吸烟房间还是不吸烟房间?

酒店情景英语对话LIST

Remark n.陈述、言语Nerve n.神经 Realization n.实现Operation n.经营 Ruin υ.崩溃、毁灭Reservation n.预订Register υ.登记、注册Assign υ.分配、指定Baggage n.行李Distribute υ.分发 Deliver υ.投递、递交Occupancy n.居住、占用Currency n.货币efficiency n.效率personality n.个性 smart α.活泼的、精明的appearance n.外表 good manners 彬彬有礼adaptability n.适应性figure n.数字 settle υ.解决、安定complaint n.投诉、抱怨soothe υ.安抚 financial α.财政的、财经的satisfaction n.满意

Reservation n.保留、预定 Suite n.套房 Roman α.罗马的 Presidential α.总统的 Confirm υ.进一步确定、证实Discount n.折扣 Program n.议程、节目Reception n.接待,欢迎Expense n.花费、经费、费用charge υ.收费 reservationist n.预订处值班员deluxe n.豪华 list n.表、目录、名单 rate n.价格等级 flight n.飞行、航班conference n.会议 guarantee υ.保证 check n.支票 Doorman. 门卫人员 Tag n.标签 registration n.登记、注册receptionist n.接待员 bellman n.应接员 prefer v.喜欢 recommend v.推荐、介绍、建议tiring a.使疲劳的

2021年酒店英语情景对话

酒店英语情景对话 1.Have you used any hotel services this morning or had breakfast at the hotel dining room,Mr.Green?格林先生,今天早晨您是否用过旅馆服务设施,或在旅馆餐厅用过早餐? 2.Yes,my friend and I just had breakfast at the dining room,but we didn't use any services.是的,我的朋友与我在餐厅刚用过早餐,但是我们没有使用过任何服务设施。 3.The total for the eight days is five hundred sixty yuan and eighty fen.8天来总计是560元8角。 4.I think I'll take the one with a front view then.我想我还是要阳面的吧。 5.How long will you be staying?您打算住多久? 6.We'll be leaving Sunday morning.我们将在星期天上午离开。 7.And we look forward to seeing you next Tuesday.我们盼望下周二见到您。

8.I'd like to book a single room with bath from the after-noon of October 4 to the morning of October 10.我想订一个带洗澡间的单人房间,10月4日下午 到10月10日上午用。 9.We do have a single room available for those dates.我们确实有一个单间,在这段时间可以用。 10. What is the rate, please?请问房费多少? 11.The current rate is$ 50 per night.现行房费是50美元一天。 12. What services e with that?这个价格包括哪些服务项目呢? 13.That sounds not bad at all. I'll take it.听起来还不 错。这个房间我要了。

客房常用英语情景对话

客房常用英语情景对话(必备)·客房——修理用语 ·客房——洗衣服务 ·客房——赔偿事宜 ·客房——打扫房间 ·客房——突发事件 ·客房——修理用语1.There seems to be something wrong with the toilet.我房间里的抽水马桶好像出了点毛病。 2.We'll send someone to repair it immediately. 我们会马上派人来修的。 3.What's the trouble? 哪儿坏啦? 4.The toilet doesn't flush. 抽水马桶不放水了。 5.Let me see.Oh,it's clogged. 让我看看。噢,堵住了。 6.The water tap drips all night long. 水龙头一整夜滴水。 7.Some part needs to be replaced.I will be back soon.有个零件要换了。我片刻就来。 8.Ah,I'm afraid there's something wrong with the TV.噢,电视机好像有些毛病。 9.The picture is wobbly. 图像不稳定。

10.I'm sorry.May I have a look at it? 很遗憾,我可以看看吗? 11.I'll send for an electrician from the maintenance department. 我去请维修部的电工来。 12.We can have it repaired. 我们能找人修理。 13.Please wait just a few minutes. 请稍等几分钟。 14.The TV set is not working well. 电视机有毛病了。 Dialogue A A:Housekeeping.Can I help you? B:Yes,there seems to be something wrong with the toilet. A:We'll send someone to repair it immediately.What's your room number,please?B:1287. A:May I come in? B:Come in. A:What's the trouble? B:The toilet doesn't flush. A:Let me see.Oh,it's clogged…It's all right now.You may try it. B:Yes, it's working now.Thank you. A:You're welcome.Anything else?

《酒店英语》情景对话

情景: 1. 客人打电话到希尔顿酒店预订房间。预订员详细询问客人对房型的偏好并记录基本的预订信息(如:入住的时间和天数,人数,姓名及联系方式)。注意沟通技巧。 2. 客人想要预订一个豪华双人间,但无法在入住当天的18:00前赶到酒店,因此预订员推荐担保预订,客人在预订员的帮助下顺利完成保证性预订的手续,确保房间一直被保留。 3. 客人在预订完房间后接受了预订员推荐的接机服务。预订员详细告知此项服务的收费情况,并记录好客人的航班号以及准确到达时间。 4. 由于行程的变更,客人向酒店提出取消客房的预订。预订员详细询问后做好记录并表示希望下次有机会为其服务。 5. 客人打电话到酒店进行客房预订的更改,将普通标准间升级为山景套房。预订员详细询问后做好更改记录。 6. 客人在抵店前致电酒店确认所预订的房间,确保能顺利入住。 7. 在酒店礼宾部工作的小王(receptionist)作为酒店代表去机场迎接客人并护送其回到酒店。客人给小费,小王开心地接受了。 8. 客人抵达酒店,行李员立刻热情为客人提供行李服务,确认行李的件数以及是否有贵重或易碎的物品并将行李送至房间。 9. 礼宾员(bellman)在带客人去房间的路上为客人介绍酒店的设施服务以及当地的一些的著名景点。 10.礼宾员(bellman)把客人送到房间,告知客人房卡使用时的注意事项并详细介绍客房送餐服务。 11. 客人来到酒店寄存处想要寄存一个手提袋。寄存处工作人员(Bellman of Cloakroom)细心检查后发现一块贵重手表并建议客人随身携带,同时详细告知其营业时间并将取物牌交给客人。 12.客人想要搭车去三亚明珠广场(Mingzhu Mall),礼宾员请客人在大厅(lobby)等候,并亲自为客人叫出租车,还撑伞护送客人上车(当时在下雨) 13. 客人于明早7点前往位于三亚经济开发区的一家工厂进行参观,计划包车一天。礼宾员详细询问信息,并告知客人包车的收费情况。 14. 客人想要去免税店(duty-free shop),与酒店班车司机交谈起来。大巴司机告诉客人酒店分别安排一辆大巴免费接送住店客人到免税店,15分钟一班。 15.EMS快递公司给住店客人沙利文先生送来一个包裹。礼宾员将包裹送到客房让客人签收。客人给小费,礼宾员欣然接受并表示感谢。 16.客人于三天前在酒店预订了商务套房,现在前台进行入住登记。接待员在详细询问信息和检查身份证明后,帮助客人填写入住登记表以及定金的支付。 17. 没有预订的客人(walk-in guest)到酒店前台入住登记。接待员详细询问信息,客人想要一间带阳台的豪华大床房,接待员核查空房间情况,查看客人身份证明后帮助其完成入住登记的手续。 18. 客人想去离酒店最近的第一市场(The First Market)吃海鲜,感受三亚当地的生活气息。问询处的职员为其指路并建议直接搭车前往。 19. 住在三亚大东海银泰酒店(Intime)的大卫先生想去参观在鹿回头广场(Deer Looking-back Square)举办的国际兰花展(International Orchid Exhibition),于是来到酒店问询处咨询。请详细告诉客人如何乘车到达目的地。 20.客人第一次来三亚想去旅游景点游玩,于是来到酒店问询处咨询,咨询员为客人介绍三亚的著名旅游景点。 21.客人抵达酒店时发现客房价格和旅行社提供的价格不符,请为他解释现在是旺季,价格

酒店情景对话(双语版)

第一组酒店情景对话 A Hello,this is wanjiali hotel,is there anything I can help you,madam? 你好,这里是万家丽国际大酒店,请问您需要什么服务 B Yes, I'd like to book a room. 我需要预订一间房 A Sure,we have different type of rooms,which would you like to choose? 我们酒店有不同类型的房间,您需要哪种房间呢? B I'm not very certain,could you give me a brief introduction,please? 我不是很确定,你能不能给我做一下简单的介绍? A Ok,our hotel provides standard single room and double room,accordingly,we also have special treatment for VIP. 好的,我们酒店提供标准单人间和标准双人间,除此之外还有对贵宾的特殊套房 B Thank you,I want to reserve a single room which is better located between 4th floor to 7 floor.Well,I need the personnal in your hotel to open the window and clean the room before I arrive there.Is that ok? 谢谢,我想预定一间单人标准间,最好是介于4楼到7楼之间的。嗯,我需要你们的工作人员在我到达九点前打开窗户并打扫房间,可以吗? A Ok,sir,I already taken some notes about your requirements.Now let me check the room on my computer.Well,one standard single room in 6th floor and the number is 0603,need clean and open the window,anything else? 好的,先生,我已经记下了你的要求。我先在电脑上查询一下。嗯,6楼的603房间,需要打扫并打开窗户,还有什么要求吗? B Thanks,how much does it cost? 谢谢,房间费用是多少钱 A That is 580 RMB 房费是580元 B Don't your hotel have discount? 你们没有折扣吗? A I'm terribly sorry,sir.If you need a discount,you should be our VIP and stay here for at least 3 days. 非常抱歉,先生。如果你想打折必须是我们酒店的协议客户,并且至少住三天 B OK,that's alright!

商务英语情景对话 订酒店房间

Booking Hotel Rooms (Tina and Minnie arrive at Garden Hotel. Minnie i s now asking something in the reception desk.) Receptionist:Good afternoon. Welcome to Garden Hotel. Can I help you, madam Minnie:Well, I’m Minnie from ABC Company. I’d like to check i n, please. Receptionist:All right. Do you have a reservation with us, madam Minnie:Sorry, I didn’t book any room before. I would like to know which standard room do you have Receptionist:Wait a moment, please. We have standard double room, and standard single room. What kind of room do you need Minnie:W hat’s the price for standard single room Receptionist:oh,sir. The price for standard single room is 200 Yuan。 Minnie:OK. I’d like to check in a standard single room. Receptionist:All right. How many days are you planning to stay Minnie:I want to stay here for 3 days. Receptionist:Wait a moment, please. Madam,please show your passport or ID card. Minnie:Here you are. Receptionist:Wait a moment ,please. Could you please fill in the registration card Minnie:Sure. Here it is. Is it all right Receptionist:Yes, thanks. Your room number is 202. Here is your key. The room bellman will show you to your room. I hope you will enjoy your stay. The check-out time is . of forth day later。 Minnie:Thank you. Receptionist:Y ou’re welcome. Good luck。

酒店中常用英语情景对话.

Guest: Hello, I’d like to check in please. 你好,我想入住贵酒店。 Hotel staff: Certainly. Can I have the name please? 当然可以,能把姓名给我吗? Guest: Mr Harold Smith. Harold Smith先生。 Hotel staff: Ok, Are you checking out tomorrow?好的,您是明天退房吗?Guest: Yes, I am. That’s right. 是的没错,是明天退房。 Hotel staff: Will you need a wake up call, sir? 先生您需要唤醒服务吗? Guest: Yes please. At 6.30am. 是的,请在早上6.30唤醒我。 Hotel staff: Ok then, your room is 502 on the fifth floor. Breakfast is served between 6.30am and 9am. Enjoy your stay.好的。您的房间号码是五层的502房间。早餐是早晨6.30到9点。祝您入住愉快。Guest: Thank you.谢谢你。酒店英语情景对话-【对话2】: Guest: Good evening, I have a reservation under the name of Tomlinson.晚上好,我有预定,名字是Tomlinson. Hotel staff: Ok I’ve found it. Checking out on the 27th? 好,我找到了。是27日退房吗? Guest: That’s right. 没错。 Hotel staff: Can I take a credit card for the deposit? 我能用您的信用卡划账押金吗?Guest: Yes, sure. Also, I’d like a non-smoking room please. 当然可以。另外,请给我一间无烟房间。 Hotel staff: Certainly madam. Here’s your key. Your room is on the 7th floor and on the left. Room 781. Check out is at 12 noon. 当然可以,女士。这是您的房间钥匙。您的房间在7层左侧,房 间号码781。退房需要在中午12点之前。请问尊姓大名 May I have your check-out time, please? 请问您什么时候结帐离开? May I see your passport, please? 请让我看 一下您的护照好吗? May I know your nationality, please? 请问您的国籍是什么?2.麻烦客人时,可使用Could you ~ Could you fill out the form, please? 请您填写这张表格好吗? Could you write that down, please? 请您写下来好吗? Could you draft the fax, please? 请您写下传真的草稿好吗? Could you hold the line, please? 请不要挂电话好吗? 3.询问客人的喜好或是做什么时,可使用Would you ~ Would you like tea or coffee? 请问您要喝茶还是咖啡? Would you like to take a taxi? 请问您要搭计 程车吗? Would you mind sitting here? 请问您介意坐在这里吗? ** 只要在疑问词后加“Would you ~”,就可以提出大部分的询问。 When would you like to visit Kunshan? 请问您想要何时参观昆山? When would you like to have lunch? 请问您想在哪里用餐? What time would you like to eat? 请问您想何时用餐? Who would you like to

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