rma退货申请单英文模板
RMA(客户退货流程处理)
RMARMA是Return Material Authorization的英文缩写，即退料审查。
是处理用户不良产品退货、换货的主要流程。
当用户所使用某产品或部件不能正常工作时，将发起一个RMA流程，首先用户必须填写RMA申请单，然后RMA 的处理人员将对该RMA申请进行审查，例如是否在保修期内等，然后分配一个RMA号给该申请单。
并有3种处理方式，一种是换货，通知用户寄回RMA件，确认收到后寄出新的产品或部件（有时，也可能先寄出新货品），同时寄出发票（有金额或无金额，红字发票冲账，新开发票按再销售处理），新品发货走正常订单处理流程，退回的RMA件做入库处理；第二种方式是退货，退回货物后付钱或增加信用余额，同时走红字发票冲账。
第三种方式是维修，收到RMA件入库后，开出维修通知单或服务通知单，在维修完成、服务确认后，发货或用户取货时，再做收款和财务处理。
RMA从财务的角度过程清晰，计算简单。
从品质管理的角度，处理速度块，客户满意度高。
在企业中，有时还要走对供应商的RMA处理，只是过程刚好相反。
一组RMA 代表一组资讯，其中包括识别编号(ID)、状态、和一些与退回者、退回主旨等相关的说明资讯。
就成本管理层面，系统提供完备的整合与稽核。
当维修和替换业所衍生的供应料品，使得成本议题更形复杂，特别是当您考虑到原来的客户订单资讯不存在或是不能与配销模组直接连结时，或者原先的料品维修是委外作业而配销模组并不能与外包管理模组直接连结时。
RMA是出货产品经过客户使用后发现问题（软件硬件功能，外观等质量）而退回给生产商的产品工序，这个工序包括产品维修，产品的升级，产品的维修报告和记录，还有当前状态指示和整体流程。
RMA：在一些知名大公司是起到举足轻重的作用，特别是一些EMS公司，RMA的存在是必然的也是重要的，对生产商来说是可以起到一个减少生产工艺问题，对客户的负责，自身的商业价值提高。
第二对客户来说起到一个对销售产品质量保证，改善以后的改进和升级，自身商业利益所在，对自己客户的负责。
英语作文请求退款信息
英语作文请求退款信息下载温馨提示:该文档是我店铺精心编制而成，希望大家下载以后，能够帮助大家解决实际的问题。
文档下载后可定制随意修改，请根据实际需要进行相应的调整和使用，谢谢!并且，本店铺为大家提供各种各样类型的实用资料，如教育随笔、日记赏析、句子摘抄、古诗大全、经典美文、话题作文、工作总结、词语解析、文案摘录、其他资料等等，如想了解不同资料格式和写法，敬请关注!Download tips: This document is carefully compiled by theeditor. I hope that after you download them,they can help yousolve practical problems. The document can be customized andmodified after downloading,please adjust and use it according toactual needs, thank you!In addition, our shop provides you with various types ofpractical materials,such as educational essays, diaryappreciation,sentence excerpts,ancient poems,classic articles,topic composition,work summary,word parsing,copyexcerpts,other materials and so on,want to know different data formats andwriting methods,please pay attention!I am writing to request information about the refund process. I recently purchased a product from your company, but I am not satisfied with it and would like to return it for a refund. Could you please provide me with the necessary details regarding the refund procedure?I would like to know how long it usually takes for a refund to be processed. Is there a specific timeframewithin which I can expect to receive my money back? It would be helpful to have an estimated timeline so that I can plan accordingly.Additionally, I would appreciate it if you couldclarify the method through which the refund will be issued. Will it be credited back to my original form of payment, or will it be provided in the form of store credit? Knowing this information will help me understand how the refundwill be processed and how I can expect to receive it.Furthermore, I would like to inquire about anypotential fees or deductions that may be applicable during the refund process. Are there any charges that I should be aware of? It would be helpful to have a clear understanding of any deductions that may be made so that I can accurately calculate the amount I will receive as a refund.Lastly, I would like to request information on how to initiate the refund process. Are there any specific forms or documents that I need to fill out? Is there a designated department or contact person whom I should reach out to in order to initiate the refund? Having clear instructions on how to proceed will ensure a smooth and efficient refund process.Thank you for your attention to this matter. I look forward to receiving the requested information as soon as possible so that I can proceed with the refund process accordingly.。
退货协议英文版范本
退货协议英文版范本Return AgreementThis Return Agreement ("Agreement") is entered into by and between [Seller's Name and Address] ("Seller") and [Buyer's Name and Address] ("Buyer") on [Agreement Date], with reference to the [Order Number] (the "Order").WHEREAS, the Buyer is purchasing products (the "Products") from the Seller as outlined in the Order; andWHEREAS, the Buyer desires to have a return policy for any Products purchased pursuant to the Order;NOW, THEREFORE, the Parties hereby agree as follows:1. Return Policy. The Buyer, upon receipt of the Products, shall have a period of [number of days] days to inspect and accept or reject the Products. If the Products are not acceptable, the Buyer shall provide the Seller with written notice of rejection within the specified period. The notice shall include a detailed description of the reasons for rejection.2. Return Process. If the Buyer rejects the Products within the specified period, the Seller will issue a Return Merchandise Authorization ("RMA") to the Buyer. The Buyer must return the Products to the Seller immediately upon receipt of the RMA. TheBuyer shall bear all costs associated with the return of the Products.3. Refunds. Upon receipt of the returned Products, and upon validation by Seller that the Products are in its original condition, free from any defects, and accompanied by all parts, accessories, and instructions, the Seller shall issue a refund to the Buyer within [number of days] days.4. Product Warranty. The Products are subject to the standard warranty offered by the Seller. The warranty covers all defects and malfunctions in accordance with the manufacturer's warranty policy.5. Governing Law. The Agreement shall be governed and construed in accordance with the laws of the People's Republic of China.6. Legal Effect and Enforcement. The Agreement shall be binding upon and inure to the benefit of each Party's successors and permitted assigns. The Agreement represents the entire agreement between the Parties with respect to the subject matter and supersedes all prior negotiations, representations, understandings, and agreements. This Agreement shall be legally binding, and any dispute arising out of or in connection with the Agreement can be submitted to the competent court of the People's Republic of China.7. Amendments. This Agreement may not be amended except in writing signed by both Parties.IN WITNESS WHEREOF, this Agreement has been executed by the respective authorized representatives of the Parties on the date first above written.Seller:[Name][Title][Company]Buyer:[Name][Title][Company]。
申请退货退款的英语作文
申请退货退款的英语作文英文：I recently purchased a pair of shoes from your online store, but unfortunately, they don't fit me well. I would like to request a refund for this purchase. The shoesarrived last week, and I tried them on immediately. However, they were too tight and uncomfortable, which was disappointing because I was really looking forward to wearing them.I understand that your store has a return and refund policy, so I would like to take advantage of that. I have already packed the shoes back into their original box and they are ready to be shipped back to you. I hope that the return process will be smooth and that I will receive my refund in a timely manner.I have always been a loyal customer of your store and have never encountered any issues with the products before.I hope that this return and refund process will be as seamless as my previous shopping experiences with your store.Thank you for your attention to this matter, and I look forward to receiving my refund soon.中文：最近我从你们的网店购买了一双鞋子，但不幸的是，它们不合适我。
英语四级退款申请书模板
尊敬的退款部门：
您好！我是某某公司的客户，我在贵公司购买了一款产品，订单号为【订单号】。
然而，在收到产品后，我发现该产品存在一些问题，无法满足我的需求。
因此，我希望能够申请退款。
首先，我想说明一下我购买该产品的初衷。
我购买该产品的目的是为了满足我的某种需求，但是我发现该产品并不能够达到我的预期效果。
我尝试了多次使用该产品，但是仍然无法解决问题。
因此，我认为该产品不符合我的需求，我希望能够申请退款。
其次，我想强调一下该产品存在的问题。
我在使用该产品的过程中，发现了一些问题。
这些问题导致我无法正常使用该产品，也无法达到我的预期效果。
具体问题如下：（在此列出具体问题，例如：产品质量问题、功能不符合描述、产品损坏等）
最后，我希望贵公司能够尽快处理我的退款申请。
我购买该产品的初衷是为了解决问题，但是由于该产品的问题，我不得不申请退款。
我希望贵公司能够理解我的情况，尽快处理我的申请，退还我购买该产品的款项。
我会保持电话和电子邮件的畅通，以便贵公司能够及时与我联系。
再次感谢贵公司的服务和支持，期待贵公司能够尽快处理我的退款申请。
此致
敬礼
某某
【日期】。
退款申请书 英文
Mr. Henry LowellSales RepresentativeHappy Hearts Cards, Inc.726 John Hopkins RoadBaltimore, MD 28839Dear Mr. Lowell,Thank you for arranging for us to receive our Valentine's Day card displays a bit early this year. We installed them as soon as they arrived on Monday, and we've already sold out three lines!The three weeks between now and Valentine's seem destined to be busy, and I suspect you'll be hearing from us again soon.Best wishes,Dear Mr. Peterson,We are sorry that the model 78c handsaws you purchased have not lived up to your expectations. Frankly, we are surprised that they have proved so fragile and appreciate your returning them to us. Our lab people are already at work trying to discover the source of the problem.We are glad to assume the shipping costs you incurred. But may we suggest that, instead of a refund, you apply the price of these saws to the cost of an order of model 68c saws. Your own experience will bear out their reliability, and we are sure your customers will be pleased with an Forever-Sharp Product.If you will drop us a line accepting the shipment, your 68c handsaws will be on their way within the week.Sincerely yoursDear Sir or Madam,On August 2, we ordered and subsequently received one case of handsaws, model 78c. We paid for the order with our check no. 2832.When we decided to order these saws instead of model 68c, it was at the urging of your sales representative, Jim Thomas. He assured us that the new saws were more durable and efficient than the older model.However, we have now had the saws on our selling floor for three weeks and already extremely dissatisfied customers have returned seven with broken teeth. We are therefore returning the entire order of 78c saws and would like to be refunded for their full purchase price plus shipping expenses.。
英语作文请求退款信息
英语作文请求退款信息Title: Requesting Refund Information for English Composition。
Dear Sir/Madam,。
I hope this letter finds you well. I am writing to inquire about the refund process for a recent purchase I made. Unfortunately, I encountered some issues with the product/service, and I would like to explore the possibility of obtaining a refund according to your company's policies.To provide some context, I purchased [product/service name] from your company on [date of purchase]. However, upon receiving the [product/service], I discovered [describe the problem or issue encountered]. This was not in line with my expectations based on the product description or the promises made regarding the service.In accordance with consumer rights and fair business practices, I kindly request information regarding your company's refund policy. Specifically, I would appreciate details on the following points:1. Eligibility Criteria: Could you please clarify the conditions under which customers are eligible for a refund? Are there any specific requirements or limitations I should be aware of?2. Refund Procedure: What is the procedure forinitiating a refund request? Do I need to fill out a form, provide any documentation, or contact a specific department within your company?3. Timeline: How long does it typically take for a refund to be processed once a request has been submitted? Are there any factors that might affect the processing time?4. Refund Method: What are the available methods for receiving the refund? Can it be issued back to the original form of payment, or are there alternative options?5. Communication Channels: In case I have further questions or require assistance during the refund process, what are the best channels to reach out to your customer support team?Additionally, if there are any other details or requirements that I need to be aware of regarding the refund process, I would be grateful if you could provide them.I would like to emphasize that I appreciate the products/services offered by your company and hope to continue doing business with you in the future. However, resolving this issue satisfactorily is important to me as a customer.Thank you for your attention to this matter. I look forward to receiving your prompt response and resolvingthis issue amicably.Yours sincerely,。
如何写退货的英文作文模板
如何写退货的英文作文模板英文：Returning a product is never a fun experience. Whether it's because the item didn't fit, was the wrong color, or simply wasn't what you expected, it can be a hassle to go through the process of returning it. However, it's important to know how to write a proper return letter or email to ensure that the process goes as smoothly as possible.First and foremost, it's important to be polite and professional in your correspondence. Start by addressing the recipient with a simple "Dear Sir/Madam" or "To whom it may concern." Then, clearly state the reason for yourreturn and provide any necessary details such as the order number, product name, and purchase date. For example, "I am writing to request a return for the blue sweater I purchased on October 15th, 2021. The sweater is the wrong size and does not fit me properly."Next, express your disappointment or dissatisfactionwith the product in a respectful manner. For instance, "I was disappointed to find that the color of the sweater did not match the photo on the website, and the fit was not as described." It's important to be honest about your experience with the product, but remember to remain courteous throughout your letter.After explaining the reason for your return, clearly state your desired outcome. Whether you're seeking a refund, exchange, or store credit, make sure to clearly communicate your expectations. For example, "I would like to request a full refund for the sweater to be credited back to my original form of payment."Finally, thank the recipient for their attention toyour matter and provide any additional information or instructions for the return process. End your letter with a polite closing such as "Sincerely" or "Thank you for your prompt attention to this matter."中文：退货是一件让人不太愉快的经历。
退款申请英文作文
退款申请英文作文
英文：
Refund Request。
I understand that you are requesting a refund for your recent purchase. I apologize for any inconvenience this may have caused you.
In order to proceed with your refund request, I would need some information from you. Please provide me with your order number, the reason for your refund request, and any additional details that may help us better understand the issue.
Once I receive this information, I will review your request and get back to you as soon as possible with the next steps.
Thank you for your patience and understanding.
中文：
退款申请。
我知道您正在申请退款。
对此给您带来的任何不便，我深表歉意。
为了处理您的退款申请，我需要您提供一些信息。
请提供您的订单号，退款申请的原因以及任何其他细节，以帮助我们更好地了解问题。
一旦我收到这些信息，我将审核您的申请，并尽快回复您下一步的步骤。
感谢您的耐心和理解。
Harris 产品 RMA 退货说明书
U.S. DOMESTIC (CONUS) SHIPPING INSTRUCTIONS FORRMA RETURNSIF SHIPPING FROM AN APO/FPO address please contact Harris Product Service Department and request our International Shipping instructions. (p) 585-242-3561 Option 2 (e) ***************************. Failure to follow the International Shipping Instructions from your These instructions are subject to change at any time and should be requested for every shipment.INTERNAL USA:Preferred Method: If necessary:Via FedEx Ground or 2nd Day Air Via U.S. Post Office Registered Mail to: Harris Global Communications HARRIS CORP/RF COMM. DIV.1350 Jefferson Rd., Dock F P.O. Box 22784Rochester, NY 14623 Rochester, NY 14692ATTN:871581 ATTN: 871581Phone: 585-242-4494 Fax: 585-453-8864Email: *******************If shipping CCI Material from non-U.S. facilities, outside CONUS, special arrangements must be made by the Shipping Country in accordance to their Security guidelines.COMSEC Custodian: PRODUCT SERVICE:COMSEC Account No: 871581 Phone: 1-866-264-8040 Option 2Phone: 585-242-4494 Fax: 585-242-4483Fax: 585-453-8864 or 321-674-2761Email: ******************* Email: ***************************Product Service Material Packaging GuideTHIS INFORMATION IS ITAR CONTROLLEDTHIS INFORMATION IS CONTROLLED BY THE U.S. DEPARTMENT OF STATE INTERNATIONAL TRAFFIC IN ARMS REGULATIONS (ITAR), 22CFR 120-130, AND CANNOT BE EXPORTED FROM THE UNITED STATES OR SHARED WITH A FOREIGN PERSON WITHOUT PRIOR APPROVAL FROM THE UNITED STATES GOVERNMENT. Definitions:Static shielding packaging will prevent an electrostatic discharge from passing through the package and into the assembly causing damage.Antistatic (low charging) packaging materials are used to provide inexpensive cushioning and intermediate packaging for ESDS items. Antistatic materials do not generate charges when motion is applied. However, if an electrostatic discharge occurs, it could pass through the packaging and into the part or assembly, causing EOS/ESD damage to ESDS components.Material Packing1.Determine and obtain large enough and strong enough shipping container (Fig.1)2.Basic materials needed:a)Anti-static bubble / foam material (Fig.2)b)Strong tape (Fig.3)c)Corrugated sheets or flattened boxesd)Static shielded bubble bags (Fig.4)Fig.1Fig.2Anti-static bubble wrapFig.3Packaging tape shall not be useon any static sensitive itemFig.4Static shielded bubble bagAcceptable Material Packing for sealed / completed units: (If not sealed, wrap w/anti-static bubble / foam)Not AcceptableFig.5AcceptableFig.6NOTE: Do Not put boards and bulky sub assemblies or chassis in the same boxPWB Packing:•Each PC Board must be packaged at an ESD safe workstation•Each PC Board must be placed in an individual ESD bag (Fig.7), labeled, and sealed, then ESD safe bubble wrap, or foam, around bag (see methods 1, 2, & 3)•Fill empty spaces, within box, with Anti-static bubble wrap / foam•Sealed PWB ESD bags shall be packaged in separate boxes• A sealed box of boards can be placed in a larger shipping container, as long as the boards have been properly packed in the box, as stated above (avoid stacking on top of boards) Chassis, sub-assemblies,batteries, ect., shall not be packed on top of PC boardsP/N 469-379P/N’s431-516, 427-934, 431-543P/N’s 479-845 LabelTapeP/N 424-832Fig.7Heatsink and Bulk Assemblies1. Obtain units to be packed (Fig.9)2. Packaging of any ESD sensitive boards / devices / exposed product shall be processed at an ESD safe workstation with proper operator grounding. Cut sheets of packing material large enough to completely cover units and secure with ant-static tape (Figs 10 & 11)3. Line the bottom of shipping container with packing material (Fig.12)Fig.10Fig.9Fig.11Fig.124. Set completed / sealed units in container neatly and securely (Fig.13)5. When this row is complete, lay a sheet of corrugated cardboard down. Completely covering layer (Fig. 14)6. Start new row and continue until container is full (Fig. 15)7. Fill empty spaces in container with anti-static bubble wrap to prevent movement and damage. 8. Secure container with tape.CABLE REQUIREMENTS•Cables are to be made and inspected in accordance with 10052-9000.•Cables with metal backshells (does not include coax) shall have connectors wrapped to protect against surface scratching or chipping of paint.•All cables shall be looped neatly prior to placing them inside the bag.Not Acceptable AcceptableList the RMA numbers on the outside of the box (Fig. 16)Fig.16Guidelines for Returning Material to Harris1.Tools, Equipment and Test Fixtures must be packed separate from Stock being returned.2.Damaged or scrap material must be separated from Stock Material and must be marked as “damaged or scrap” andpackaged separately.3.Stock being returned must be packaged properly3.1.PC Boards3.1.1.E ach PC Board must be place in an individual ESD bag and sealed. If you do not have ESD bags, PC Boardsshall be placed in an ESD static shielded bag, then wrapped in Anti-static foam / bubble wrap. (referencepage 3 of this process)3.1.2.T he part number needs to be on the outside of each bag.3.1.3.B oards with the same part number can be placed in a box or larger bag (as long as boards are in individualESD bags first). The part number and quantity should be on the outside of the box / bag. If the box is toobig for the quantity of boards, use antistatic foam to fill empty space.3.2.Metalwork must be wrapped to prevent damage. No metal on metal. For more detail on how to pack heatsinks and bulky assemblies, reference page 4 of this process.3.3.Flex assemblies and delicate cables shall be shipped in anti-static plastic/foam trays if available4.All parts need to be clearly marked with the part number and quantity on the outside of the box or bag. Smallerboxes or bags will be placed in larger boxes for shipment5.All ESD sensitive materials shall be properly labeled6.Items of the same or similar weight and structure can be shipped in the same box.7.When preparing to send material back to Harris, care must be taken to pack items so they are protected fromdamage during shipment.Rev E 9Oct19。