PMI道德和专业规范
项目管理职业道德规范(英文版)(2021修订版)

工程管理职业道德标准(英文版)PMI MEMBER ETHICAL STANDARDSMEMBER CODE OF ETHICSThe Project Management Institute (PMI) is a professional organization dedicated to the development and promotion of the field of project management. The purpose of the P MI Member Code of Ethics is to define and clarify the ethical responsibilities for pres ent and future PMI members.Preamble:In the pursuit of the project management profession, it is vital that PMI members cond uct their work in an ethical manner in order to earn and maintain the confidence of te am members, colleagues, employees, employers, customers/clients, the public, and the gl obal community.Member Code of Ethics:As a professional in the field of project management, PMI members pledge to uphold and abide by the following:• I will maintain high standards of integrity and professional conduct• I will accept responsibility for my actions• I will continually seek to enhance my professional capabilities• I will practice with fairness and honesty• I will encourage others in the profession to act in an ethical and professional manne r.PMI MEMBER ETHICAL STANDARDSMEMBER STANDARDS OF CONDUCTThe following PMI Member Standards of Conduct describes the obligations and expecta tions associated with membership in the Project Management Institute. All PMI Membe rs must conduct their activities consistent with the Member Standards of Conduct.I. Professional Obligations.A. Professional Behavior.1. PMI Members will fully and accurately disclose any professional or business-related conflicts or potential conflicts of interest in a timely manner.2. PMI Members will refrain from offering or accepting payments, or other forms of c ompensation or tangible benefits, which: (a) do not conform with applicable laws; and (b) may provide unfair advantage for themselves, their business or others they may rep resent.3. PMI Members who conduct research or similar professional activities will do so ina manner that is fair, honest, accurate, unbiased, and otherwise appropriate, and will m aintain appropriate, accurate, and complete records with respect to such research and pr ofessional activities.4. PMI Members will respect and protect the intellectual property rights of others, and will properly disclose and recognize the professional, intellectual, and research contributi ons of others.5. PMI Members will strive to enhance their professional capabilities, skills and knowle dge; and will accurately and truthfully represent and advertise their professional services and qualifications.B. Relationship With Customers, Clients, and Employers.1. PMI Members will provide customers, clients, and employers with fair, honest, comp lete and accurate information concerning: (a) their qualifications; (b) their professional s ervices; and (c) the preparation of estimates concerning costs, services, and expected re sults.2. PMI Members will honor and maintain the confidentiality and privacy of customer, client, employer, and similar work information, including the confidentiality of customer or client identities, assignments undertaken, and other information obtained throughout the course of a professional relationship, unless: (a) granted permission by the customer, client, or employer; or (b) the maintenance of the confidentiality is otherwise unethical or unlawful.3. PMI Members will not take personal, business, or financial advantage of confidential or private information acquired during the course of their professional relationships, no r will they provide such information to others.C. Relationship With the Public and the Global Community.1. PMI Members will honor and meet all applicable legal and ethical obligations, inclu ding the laws, rules, and customs of the community and nation in which they function, work, or conduct professional activities.2. PMI Members will perform their work consistent and in conformance with professio nal standards to ensure that the public is protected from harm.II. Obligations to PMI.A. Responsibilities of PMI Membership.1. PMI Members will abide by the bylaws, policies, rules, requirements, and procedures of the Project Management Institute, and will not knowingly engage or assist in any a ctivities intended to compromise the integrity, reputation, property, and/or legal rights of the Institute.2. PMI Members will abide by the laws, regulations, and other requirements of their respective communities and nations, and will not knowingly engage in, or assist in, any activities intended to have negative implications, including criminal conduct, professional misconduct, or malfeasance.3. PMI Members will cooperate with the Institute concerning the review of possible eth ics violations, and other PMI matters, completely, consistent with applicable policies and requirements.4. PMI Members will accurately, completely, and truthfully represent information to PMI.PMI MEMBER ETHICAL STANDARDSMEMBER ETHICS CASE PROCEDURESThe following ethics case procedures are the only rules for processing possible violatio ns of these ethical standards. These procedures are applicable to members of the Projec t Management Institute (hereinafter referred to as PMI or the Institute), and those who are seeking Institute membership. PMI members and individuals seeking PMI membersh ip understand and agree that these procedures are a fair process for resolving all ethics matters duly adopted by PMI; and they will be bound by decisions made, and require ments issued, pursuant to these procedures.A. General Provisions1. Nature of the Process. PMI has the only authority to resolve and end any ethics ma tter, regardless of circumstances. By applying for membership in the Institute, PMI me mbers and applicants agree that they will accept the authority of the Institute to apply the Member Code of Ethics, Member Standards of Conduct, and the Member Ethics C ase Procedures, and other relevant policies to resolve ethics matters.These ethics procedures are not a formal legal process; therefore, many legal rules and practices are not observed, and the procedures are designed to operate without the assistance of attorneys. Any party, of course, may be represented by an attorney with resp ect to an ethics matter. If a party has retained an attorney, that attorney may be direct ed to communicate with the Institute through the PMI Legal Counsel. The parties are e ncouraged to communicate directly with the Institute. The Institute may use the services of PMI Legal Counsel without limitation.2. Participants. Ethics cases may be decided by the PMI Ethics Review Committee, the Ethics Appeals Committee, and/or any authorized designee. A PMI member or applica nt who is the subject of an ethics complaint or investigation will be identified as the Respondent. The person(s) initiating an ethics complaint will be identified as the Compl ainant(s).3. Time Requirements. The Institute will make every reasonable effort to follow the ti me requirements noted in these procedures. However, the Institute’s failure to meet a ti me requirement will not prohibit the final resolution of any ethics matter, or otherwise prevent PMI from acting under these procedures. Complainants and Respondents are req uired to comply with all time requirements specified in these procedures. Time extensio ns or postponements may be granted by the Institute if a timely written request explain s a reasonable cause.4. Relaxation of Requirements/Global Accommodations. In light of the global nature of the international project management community, including differences related to the la nguage, custom, geographic location, and other characteristics of PMI members and app licants, the Institute recognizes that PMI members and applicants may have difficulty m eeting certain time or other requirements in these procedures. Accordingly, a PMI mem ber or applicant may submit to the Executive Director a written request for an extensio n of one or more of the time requirements; or, a reasonable accommodation related to matters of language, custom, geographic location, or the like. The Executive Director w ill forward such requests to the Chair of the Ethics Review Committee or the Chair of the Ethics Appeal Committee, as applicable. Generally, requests for such time extensions that seek to increase a deadline and other reasonable accommodations will be granted.5. Litigation/Other Proceedings. The Institute may accept and resolve ethics complaints when civil or criminal litigation, or other proceedings related to the complaint, are also before a court, regulatory agency or professional body. The Institute may also continue or delay the resolution of any ethics complaints in such cases.6. Improper Disclosure. The Institute may issue any appropriate directive(s) and require ment(s) where a PMI member or applicant provides a misleading disclosure, or fails to disclose requested information related to: PMI membership; an ethics complaint; an et hics case; or similar matter. Where a discipline, order, directive, or other requirement i s issued by the Institute under this Section, the member or applicant involved may see k review and appeal pursuant to these procedures.7. Confidentiality. In order to protect the privacy of the parties involved in an ethics c ase, all material prepared by, or submitted to, the Institute will be confidential, unless otherwise authorized by these procedures. Among other information, the Institute will n ot consider the following materials to be confidential: materials which are disclosed as the result of a legal requirement; materials which are disclosed upon the written reques t of the member or applicant who is the subject of an ethics complaint or investigation, any information relating to the member or applicant which he/she would like released to other professional organizations or third parties, and which is not otherwise confide ntial; and, all final published rulings, decisions, requirements, orders, and/or reports of t he Ethics Review Committee or the Ethics Appeals Committee.8. Failure to Cooperate. If any party refuses to fully cooperate with the Institute concer ning matters arising under these procedures without good cause, the Institute may: term inate the ethics complaint of an uncooperative Complainant; or, impose any sanction or requirement included within these rules if a Respondent is uncooperative. Where a dis cipline, order, requirement, or other directive is issued by the Institute under this Section, the member or applicant involved may seek review and appeal pursuant to these pro cedures.9. Resignation from the Institute. Should a Respondent attempt to relinquish PMI mem bership or withdraw an application during the course of any ethics case, the Institute re serves the right to continue the matter to a final and binding resolution according to th ese procedures.B. Submission of Ethics Complaints/Acceptance or Rejection.1. Executive Director. Any person, group, organization, or, in appropriate cases, the Ins titute (Complainant) may initiate an ethics complaint. Each Complainant must submit to the ¬Executive Director a detailed written description of the factual allegations support ing the ethics complaint, including the specific provisions of the Member Code of Ethi cs or Member Standards of Conduct relevant to the allegations set forth in the complai nt. The Executive Director will forward the complaint to the Ethics Review Committee Chair for review, consideration, and assignment.2. Ethics Review Committee. The Ethics Review Committee will be responsible for the investigation and resolution of each ethics complaint. Upon receipt of a complaint, the Review Committee will determine whether sufficient detail is presented to constitute a formal ethics complaint, based upon the specific Member Code of Ethics or Member Standards of Conduct provisions identified by the complaint, and to permit the Review Committee to conduct an appropriate review.3. Complaint Acceptance/Rejection Criteria. In order to determine if an ethics complaint is accepted or rejected, the Ethics Review Committee will consider whether: a proven complaint would constitute a violation of the specific Member Code of Ethics or Me mber Standards of Conduct provisions identified by the Complainant in the original sub mission; the passage of time since the alleged violation requires that the complaint be rejected; relevant, reliable information or proof concerning the charge is available; the Complainant is willing to provide testimony or other evidence concerning the complaint;and, there is reasonable cause to believe that the charge appears to be justified, consi dering the proof available.3.a. Complaint Acceptance. Upon a determination that an ethics complaint is appropriat e, the Ethics Review Committee will issue a formal Ethics Complaint Notice identifyin g each Member Code of Ethics and Member Standards of Conduct violation alleged, a nd the supporting factual basis for each complaint. This Notice will be delivered to the Respondent, and will be marked Confidential. The Review Committee may request ad ditional information to supplement or explain an allegation.3.b. Complaint Rejection. If the Ethics Review Committee determines that an allegation or complaint change should not be a formal ethics complaint, the Review Committee will return all information submitted and notify Complainant of the rejection and its ba sis by correspondence.3.b.1. Appeal of Complaint Rejection Determination. Within forty-five (45) days of the mailing date of complaint rejection correspondence, the Complainant may appeal to the Ethics Appeals Committee by stating in writing the procedural errors he/she believes were made by the Ethics Review Committee with respect to the charge rejection, if an y; the specific provisions of the Member Code of Ethics and Member Standards of Co nduct believed violated; and, the specific information he/she believes supports the accep tance of a complaint. The Ethics Appeals Committee will review the Complainant’s app eal and issue a decision based upon the record. The Appeals Committee may accept th e Review Committee decision and reject the complaint, or any part thereof; or, reverse the Review Committee decision and direct that a complaint be issued and the case res olved under these procedures.4. Ethics Complaint Response. Within forty-five (45) days of the mailing date of an Et hics Complaint Notice, the Respondent must submit a response to the Ethics Review C ommittee. The Ethics Complaint Response must include a full response to each complai nt, and a copy of each document relevant to the resolution of the ethics complaint. The Review Committee may request additional information to supplement a response.5. Complaint Referral. If the Ethics Review Committee determines that the factual alleg ations presented by a Complainant, or the information revealed by an investigation, ma y constitute a violation of Member Code of Ethics or Member Standards of Conduct p rovisions not directly related to those presented by the Complainant, the Review Comm ittee may take any of the following actions: notify the Respondent of possible, unrelate d Code or Standards violations, and any recommended corrective actions; refer the matt er to the Complainant for review and possible re-submission of a revised or new comp laint; refer the matter to other Institute, government, or professional bodies for review; or, other appropriate actions/referrals.C. Preliminary Actions and Orders.Preliminary and Temporary Orders. The Ethics Review Committee, or the Ethics Appea ls Committee, may require the Respondent to do, or to refrain from doing, certain acts by Preliminary and Temporary Order reasonably related to the complaint under consid eration pending the final resolution of the case or investigation. Such orders may inclu de, but are not limited to, a requirement that the Respondent voluntarily and immediate ly cease from representing himself or herself as a PMI member or applicant, or as oth erwise associated with the Institute until further notice; or, a restriction that the Respon dent may not pursue a PMI position or office pending the final resolution of the ethics matter under review. The Ethics Review Committee or the Ethics Appeals Committee may discipline a Respondent who fails to comply with a Temporary or Preliminary Or der. Preliminary and Temporary Orders are not subject to appeal, but may be reconside red by the Committees upon written request of the Respondent presenting substantial re asons that the order is no longer necessary.D. Ethics Review Committee Hearings.1. Ethics Review Committee. The PMI Board of Directors will appoint at least seven (7) PMI members to serve as the Ethics Review Committee to investigate and resolveethics complaint matters. The PMI Chair, with Board of Directors approval, will appoin t a Committee Chair from the seven members, who will supervise the work of the Co mmittee. The Chair may appoint one or more Vice-Chairs to assist him/her, and to als o preside over each Ethics Hearing. As directed by the Committee Chair, three (3) disi nterested members of the Ethics Review Committee will be assigned to each case, and will conduct an informal Ethics Hearing designed to collect and weigh all of the avail able information and proof, and will have full authority to convene, preside over, conti nue, decide, and conclude an Ethics Hearing.2. Hearing Schedule, Notice, and Attendance. The hearing date, time, and location for each ethics case will be scheduled by the Ethics Review Committee in consultation wit h the parties, and both parties will be notified in writing. Each party may attend the h earing in person or via telephone conference, where all participants will be able to co mmunicate with each other.3. Participation of Legal Representatives/Conduct of the Hearing. Upon request by the Ethics Review Committee, the PMI Chair, or the PMI Board of Directors, the PMI Le gal Counsel shall be available to assist the Committee at an Ethics Hearing, with privil ege of the floor, and may conduct the hearing in consultation with the Ethics Review Committee. Legal or other representatives of the parties do not have such privilege and are bound by the determinations and rulings of the Ethics Review Committee and PM I Legal Counsel. No formal legal rules of evidence, cross-examination, oath, and other procedures will apply to hearings. The PMI member or applicant, or a legal representat ive, will be permitted to ask questions of witnesses at the discretion of the Ethics Revi ew Committee. Objections relating to relevance of information and other procedural issu es will be decided by the Ethics Review Committee and these decisions are not subject to appeal.4. Hearing Record. A taped, written, or other record of the Ethics Hearing will be ma de by the Ethics Review Committee, another PMI representative, or a stenographer/recorder, as determined by the Review Committee.5. Hearing Expenses. Parties will be responsible for their expenses associated with an e thics investigation or case, including the costs associated with any witnesses or legal co unsel. The Institute will bear other general costs of conducting the Ethics Hearing, incl uding costs associated with the activities of PMI representatives.6. Closing of the Hearing Record. Any Ethics Hearing may proceed to a conclusion and decision, whether or not the parties are present, based on the appropriate written rec ord, as determined by the Ethics Review Committee. The Review Committee will revie w the hearing record, as well as any submissions presented by the parties and other rel evant information, and thereafter, will determine the outcome of the ethics case by maj ority vote in a closed session. The hearing record will be closed following the conclusi on of the hearing, unless otherwise directed by the Ethics Review Committee Chair ora Vice-Chair.7. Ethics Review Committee Decision and Order. A Decision and Order will be prepar ed by the Ethics Review Committee after the closing of the record, which will include a summary of the case, including the positions of the parties; a summary of relevant factual findings based on the record of the hearing; a final ruling on the Member Cod e of Ethics and Member Standards of Conduct violations charged; and, a statement of any corrective or disciplinary action(s), and other directives issued by the Review Com mittee. Copies of the Ethics Review Committee Decision and Order shall be sent to th e parties. The parties will also be notified that the final decision may be published con sistent with the requirements of these procedures.8. Disciplinary Actions Available. When a Respondent is found to have violated one or more provisions of the Member Code of Ethics or Member Standards of Conduct, the Institute may issue and order one or more of the following disciplinary or remedial a ctions:8.a. The denial and rejection of any PMI membership application;8.b Private reprimand and censure, including any appropriate conditions or directives;8.c. Public reprimand and censure, including any appropriate conditions or directives; 8.d. Membership probation for any period up to three (3) years, including any appropri ate restrictions or conditions concerning membership rights and any other conditions or directives;8.e. Suspension of membership status for a period of no less than six (6) months and no more than three (3) years, including any appropriate conditions or directives;8.f. Termination of membership and expulsion from the Institute.E. Ethics Appeals Committee/Appeals.1. Time Period for Submitting Appeal. Within forty-five (45) days of the mailing date of an adverse Ethics Review Committee Decision and Order, the Respondent or the Co mplainant may submit to the PMI Executive Director a written appeal of all or a porti on of the Decision and Order consistent with the requirements of these procedures. The Executive Director will forward the appeal to the Ethics Appeals Committee Chair for review, consideration, and assignment.2. Grounds for Appeal. An adverse Ethics Review Committee Decision and Order may be reversed or otherwise modified by the Ethics Appeals Committee. However, the gr ounds for appeal of an adverse decision are strictly limited to the following:2.a. Procedural Error. The Ethics Review Committee misapplied a procedure contained i n these rules, and the misapplication prejudiced the appealing party.2.b. New or Previously Undiscovered Information. Following the closing of the Hearing Record, the appealing party has located relevant proof that was not previously in his/h er possession; was not reasonably available prior to closure of the record; and, could h ave affected the Ethics Review Committee decision.2.c. Misapplication of the Code of Ethics or Standards of Conduct. The Ethics Review Committee misapplied the provisions of the Member Code of Ethics or Member Stand ards of Conduct, and the misapplication prejudiced the appealing party.2.d. Contrary to the Information Presented. The Ethics Review Committee decision is c ontrary to the most substantial information provided in the record.2.e With respect to Subsections 2.a. and 2.c. above, the Ethics Appeals Committee will consider only arguments that were presented to the Ethics Review Committee prior to the closing of the Hearing Record.3. Contents of Appeal Letter. The appealing party must submit to the PMI Executive Director a letter or other written document directed to the Ethics Appeals Committee a nd to the other party, which contains the following information and material: the ethics case name; the docket number and date of the Ethics Review Committee Decision; a statement and complete explanation of the reasons for the appeal under Section E.2, in cluding an explanation and basis for any request concerning a reduction in the disciplin e issued by the Ethics Review Committee; and, copies of any material supporting the a ppeal.F. Ethics Appeals Committee/Appeal Hearings.1. Ethics Appeals Committee. The PMI Board of Directors will appoint at least seven (7) PMI members to serve as the Ethics Appeals Committee to resolve ethics appeals. The PMI Chair, with Board of Directors approval, will appoint a Committee Chair fro m the seven members, who will supervise the work of the Appeals Committee. The C hair may appoint one or more Vice-Chairs to assist him/her, and to also preside over e ach Appeal Hearing. As directed by the Committee Chair, three (3) disinterested memb ers of the Appeals Committee will be assigned to each case, and will have full authori ty to convene, preside over, continue, decide, and conclude an ethics appeal.2. Appeal Hearings. Following receipt of a complete and proper written appeal, the Eth ics Appeals Committee will schedule a date on which to conduct an Appeal Hearing, a nd the parties will be notified in writing at least forty-five (45) days in advance of the scheduled date. The Appeals Committee will review the hearing record, as well as an y appeal submissions presented by the parties and other relevant information, and thereafter will determine and resolve the appeal by majority vote in a closed session.3. Request to Appear Before Ethics Appeals Committee. Either party may request the o pportunity to appear before the Ethics Appeals Committee in writing at least forty-five (45) days prior to the date scheduled for the Appeal Hearing. In the event that a reque st to appear before the Ethics Appeals Committee is approved, the Appeals Committee may limit the appearance in any manner. Denials of requests to appear before the App eals Committee are not subject to appeal.4. Ethics Appeals Committee Decision and Order. Following the conclusion of an Appe al Hearing, the Ethics Appeals Committee will issue an Appeal Decision and Order stat ing: the outcome and resolution of the appeal, including a summary of relevant portion s of the Ethics Review Committee Decision and Order; a summary of any relevant pro cedural or factual findings made by the Appeals Committee; the Ethics Appeals Commi ttee’s ruling(s) and decision(s) with resp ect to the matters under appeal; and, the Appea ls Committee’s final Decision and Order accepting, affirming, reversing, amending, or o therwise modifying any portion of the Ethics Review Committee Decision and Order, i ncluding any final disciplinary action or sanction issued by the Appeals Committee. Co pies of the Ethics Appeals Committee Decision and Order shall be sent to the parties. The parties will also be notified that the final decision may be published, consistent wi th the requirements of these procedures.G. Finalizing Ethics Cases.1. Events Which Will Cause Closure of an Ethics Case. An ethics case will be closed when any of the following occur: the ethics complaint has been rejected pursuant to t hese procedures; a final decision has been issued by the Ethics Review Committee wit hout appeal pursuant to these procedures; a final decision has been issued by the Ethic s Appeals Committee pursuant to these procedures; or, an ethics complaint has been ter minated or withdrawn by the Complainant(s).2. Events Which Will Cause an Ethics Case Decision and Order to Become Final. TheEthics Case Decision and Order issued by the Ethics Review Committee that is not a ppealed within the prescribed time requirements will be considered final. The Ethics Ca se Decision and Order issued by the Ethics Appeals Committee will be considered fina l.3. Referral and Notification Actions. PMI may notify appropriate governmental, professi onal, or similar bodies of any actions taken concerning a Respondent by sending a cop y of the final Ethics Case Decision and Order issued by the Ethics Review Committee and/or the Ethics Appeals Committee, or by sending another appropriate notice. This n otification may be done at any point after the time period for the Respondent to appea l an adverse decision has elapsed. During the appeal period, the Institute may respond to inquiries regarding the existence of ethics cases and indicate the existence of such p roceedings.4. Publication of Final Disciplinary Action. PMI may publish a notification of a final Ethics Case Decision and Order following the issuance of an Ethics Review Committee or Ethics Appeals Committee decision or ruling. This notification may be published fo llowing the conclusion of any appeals available to the Respondent. Any party may requ est publication of any final decision.H. Probation and Suspension Orders/Reinstatement Procedures.1. Probation Orders/Reinstatement or Referral. Following the expiration of a final decisi on/order which includes a probation requirement under these procedures, the Ethics Rev iew Committee will determine whether the Respondent has satisfied the terms of the pr obation order, and will do the following: if the Respondent has satisfied the terms of p robation in full, the Review Committee will immediately verify that the probation has been completed and reinstate the individual to full membership status following the acc eptance of a complete membership application and full payment of all membership due s; or, if the Respondent has not satisfied the terms of probation in full, the Review Co mmittee will issue any appropriate action consistent with these procedures, including, b。
PMI对项目经理职业道德、技能方面的要求-赢在路上

PMP 是什么一、PMP的定义PMP(Project Management Professional)指项目管理专业人员资格认证。
它是由PMI发起的,严格评估项目管理人员知识技能是否具有高品质的资格认证考试。
其目的是为了给项目管理人员提供统一的行业标准。
1999年,PMP 考试在所有认证考试中第一个获得ISO9001国际质量认证。
要想获得PMP专业认证,考生须达到美国项目管理协会(PMI)规定的对项目管理专业知识的掌握程度及其相应的工作经验和要求;另一方面,获得PMP证书的专业人员应继续从事项目工作,以不断适应项目管理发展的要求。
PMP作为项目管理资格认证考试,已在国际上树立了其权威性:1、PMP为美国培养了一大批项目管理专业人才,项目管理职业已成为美国的"黄金职业"。
在我国许多媒体已把PMP 称为继MBA,MPA之后的三大金字招牌之一;2、PMP认证已成为了一个国际性的认证标准,现在同时用英语、德语、法语、日语、朝语、西班牙语、葡萄亚语和中文等九种语言进行认证考试;3、到目前为止,获得"PMP"头衔的已有三万多人,以后将逐年增长;4、各国纷纷效仿美国的项目管理认证制度,推动了世界项目管理的发展。
要想获得PMP专业认证,考生须达到美国项目管理协会(PMI)规定的对项目管理专业知识的掌握程度及其相应的工作经验和要求;另一方面,获得PMP证书的专业人员应继续从事项目工作,以不断适应项目管理发展的要求。
二、PMP与PMI的关系PMI(Project Management Institute),即美国项目管理学会,成立于1969年。
它是一个有着近5万名会员的国际性学会,是项目管理专业领域中最大的由研究人员、学者、顾问和经理组成的全球性专业组织。
PMI一直致力于项目管理领域的研究工作,全球PMI成员都在为探索科学的项目管理体系而努力。
今天,PMI制定出的项目管理方法已经得到全球公认,PMI也已经成为全球项目管理的权威机构,其组织的项目管理资格认证考试(PMP)也已经成为项目管理领域的权威认证。
PMI道德规范和职业行为准则

PMI道德规范和职业行为准则第一章愿景和适用性1.1愿景及目的作为项目管理的执业者,我们将以正确和体面地方式行事。
我们设立高标准并在我们生活的各个方面努力达到这些标准。
本道德规范和职业行为准则描述了全球项目管理领域执业人员的期望。
清楚地表达了执业人员和志愿人员追求的理想和必须遵循的行为规范。
本规范的目的是在项目管理专业领域灌输信心并帮助个人成为更好的专业执业人员。
我们正在通过建立合理行为的职业化规范体系来达到以上目的。
我们相信综合每一个执业者的具体行为,将形成项目管理职业的信誉和声誉。
无论集体和个人,通过遵守本道德规范和职业行为准则,都将推进项目管理专业领域的发展。
同时,本道德规范和职业行为准则将有助于我们做出明智的决策,特别是当我们面临需要对诚信原则和价值观妥协的困难局面时。
我们希望本道德规范和职业行为准则能成为其他主体学习、研讨、撰写道德规范和价值观的触发因素。
进一步而言,我们希望本道德规范和职业行为最终为项目管理专业领域的进展所用。
1.2规范应用人群本道德规范和职业行为准则应用于:1.2.1所有的PMI会员1.2.2所有非PMI会员但符合以下标准的个人1.拥有PMI证书的非会员2.进入PMI证书申请流程的非会员3.作为PMI志愿者的非会员评述:(意译)原来的PMP和CAPM道德规范和职业行为准则现在统一在PMI的标准下。
考点:准则只有一个(PMI道德规范和职业行为准则)1.3本规范的结构1.以四大价值观为基础的道德规范和职业行为准则2.评述3.词汇表1.4本规范的价值观1.责任2.尊重3.公平4.诚实1.5共识性准则和强制性准则本道德规范和职业行为准则的每一部份都包括共识性准则和强制性准则。
共识性准则描述作为一个执业人士所努力支持的行为。
虽然符合共识性准则不太容易测量,但职业行为符合这些准则并不是可选择的,而是作为专业人士所被期望遵循的。
强制性准则建立起了严格的要求,在某些情况下,执业人士的行为受到限制和禁止。
pmi项目管理标准

PMI项目管理标准主要包括以下几个方面:
1.项目组合管理标准:帮助组织评估、选择、优先排序和管理多个项目或项目集,以确保与组织战略和目标的一致性。
2.项目集管理标准:指导项目集经理如何协调、整合和管理相互关联的项目,以实现项目集的整体目标和效益。
3.项目管理知识体系指南(PMBOK):为单个项目的管理提供了一套完整的、经过实践检验的标准和方法论。
4.敏捷实践指南:为采用敏捷方法的项目提供了一套实用的、灵活的指导原则和实践。
5.职业道德规范:强调了项目管理专业人士应具备的职业道德和价值观,包括责任、尊重、公平和诚实。
PMI项目管理标准的主要目的是帮助组织和个人提高项目成功率、实现项目目标、提升项目价值。
这些标准通过提供清晰的指导原则、最佳实践和实用工具,帮助项目管理团队有效地管理项目、降低风险、优化资源利用,从而提高项目的质量和效益。
请注意,具体的PMI项目管理标准可能会随着时间和实践的发展而不断更新和修订。
因此,建议在使用这些标准时查阅最新的版本,并参加相关的培训和认证,以确保对标准的理解和应用保持最新和准确。
PMI道德与职业行为准则-Vic精简版

PMI道德与职业行为准则:责任、尊重、公正、诚实责任的定义:责任是指有义务对自己的决策、行为,及相应的后果,承担责任。
2.2.1 我们基于社会、公共安全和环境的最佳利益来制定决策并采取行动。
2.2.2 我们只接受与自身背景、经验、技能和资格相符的任务。
在承接业务时,要给利益相关者提供关于我们自身资质差距的信息,由他们决定我们是否适合承担这项业务。
我们只对自己有资格实施的工作进行投标,只安排有资格的个人从事相关的工作。
2.2.3 我们履行自己做出的承诺,说到做到。
2.2.4 当出现错误或疏漏时,我们勇于承担责任并及时纠正。
当发现别人导致的错误时,要尽快向有关机构报告。
我们对错误或疏漏带来的问题及其后果承担责任。
2.2.5 我们有责任保护委托给我们的专有或机密信息。
2.2.6 我们维护PMI道德与职业行为准则。
关于法律法规:2.3.1 我们了解并遵守与自己有关的所有法律、法规和相关政策规定。
2.3.2 我们向管理机构报告不道德或违法行为。
必要时,也向受害者进行报告。
我们不参与任何违法行为,包括偷窃、欺诈、腐败、贪污或贿赂。
我们不侵犯或滥用他人的产权和知识产权;不参与诽谤或侮辱。
我们不纵容或协助他人从事违法行为,并举报任何违法或不道德行为。
关于道德投诉:2.3.3我们把违反本准则的行为报告给有关机构来解决。
2.3.4我们只在有事实证明的前提下才提出道德投诉。
我们与PMI 合作来处理违反道德的问题以及收集相关信息。
如果没有足够的事实根据,我们不对他人进行道德不端行为指控。
而且,要对故意诬告别人者采取纪律行动。
2.3.5 我们对那些报复举报者的人采取纪律行动。
尊重的定义尊重是指我们有义务对自己、他人和委托给我们的资源表现出高度重视。
委托给我们的资源可能包括人员、资金、声望、他人安全、以及自然和环境资源。
一个充满尊重的氛围,可以促进相互合作,从而导致信任、自信和卓越绩效。
在这种氛围中,各种不同观点和意见都能得到鼓励和重视。
PMI职业道德行为规范

PMI职业道德行为规范
全球项目管理群体定义的价值观中最重要的是:责任、尊重、公平和诚实。
【专有名词】
滥用方式:导致物理伤害或给他人带来恐惧、羞辱、操纵或剥削的强烈感受的行为。
利益冲突:当项目管理实践者面临制订决定或进行一些行为将使其本人或实践者负有忠实义务的其他人或组织受益。
同时,它将伤害实践者负有类似忠实义务的他人或组织。
实践者解决冲突职责的唯一方式是将冲突告知给受影响的各方,让他们做出实践者是否应继续进行下去的决策。
忠实义务:个人的法律或道德责任来促进有关联的组织或其他人的最佳利益。
PMI职业行为守则

项目管理协会项目管理专业人员职业行为守则作为一名PMI项目管理专业人员(PMP),我同意支持和遵守PMP 行为守则中描述的责任。
1.对职业的责任1.1遵守所有组织规则和政策(1)P MP有责任向他人提供与PMI认证考试有直接或间接关系的、准确的和真实的信息资料。
包括但不仅仅局限于以下内容:考试申请程序、试题库、考试过程、答题纸、报名资格和发展课程报告表。
(2)如果发现有人违反了PMP职业行为守则,PMP有责任向有关部门检举这些错误做法,但必须保证所提供的信息完整、准确且符合事实。
(3)P MP如发现他人有时,有责任与PMI合作并收集其有关的信息资料。
(4)P MP有责任向顾客、客户、业主或承包人披露可以被解释为利益冲突或明显不恰当的重大情况。
1.2 候选人/证书持有人的职业习惯(1)P MP有责任(向有关人员)提供有关资格、经验和服务效果的准确且真实的资料。
(2)P MP在提供项目管理服务时,要遵守其所在国家、洲或省的相关法律和道德标准。
1.3 职业发展(1)P MP不仅要承认和尊重别人获得或拥有的知识产权,而且在从事项目管理和研究中,要准确、诚实和全面地(向客户)提供服务。
(2)P MP有责任支持并向其他准备参加PMI认证考试的人员宣传PMP职业行为守则。
2.对客户和公众的责任2.1专业服务的资格、经验和表现(1)在准备做广告、公开陈述、以及准备进行成本、服务和预期的估计时,有责任向公众提供准确和真实的信息。
(2)除非客户另有说明,否则有坚持和满足专业服务的范围和目标的责任。
(3)在从事专业服务或其他存在明确责任的活动中,有保守已获得的敏感信息之机密的责任。
2.2利益冲突情况和其他被禁止的职业行为(1)有确保利益冲突不损害顾客或客户合法利益,影响或妨碍职业判断的责任。
(2)在提供项目管理服务过程中,除非符合所在国家的适用法律或习惯,否则有禁止提供或接受不适当的付款、礼品或个人收益的其他形式补偿的责任。
项目管理职业道德

利益冲突
利益冲突的处理
规避:如拒绝厂商的礼物 退出:不持有供应商的股票 辞职:在一个公共机构评估委员会内任职,如
果经常涉及自己公司的投标,则辞去该职务 避嫌:不参与,如果一个亲戚是分包商候选人
之一,自己则不参与对备选分包商的评估 汇报:有可能涉及利益冲突,已经处于利益冲
突,或无法回避利益冲突时,向有关方面报告 实际情况
尊重与理解原则
不同文化 不同信仰 不同习俗
职业操守
学习与发展原则
自我评估,制定个人能力发展计划 不断学习,参加培训以提高个人能力 吸取教训,并鼓励他人学习和提高 名副其实,承担能力之内的工作职责
社会与公众利益
保护公众的安全、健康和福利 对不符合社会大众利益的行为伸张正义 保护团队成员的安全和健康 保护环境
目录
职业操守 利益冲突 抵制腐败 PMP的贡献 P》
在国外从事商业活动,为谋取商业利益而贿赂 外国官员是非法的
对于某些例常的政府行为,在有的国家是允许 收费的。这些政府行为包括:
签发必要的许可、执照等 签发所需的工作证、签证等 提供警察保护服务,用户邮递服务等 对某些材料/产品的必要检验或运输 提供必要的水、电、气设备,货物装卸、安全储存等
目录
职业操守 利益冲突 抵制腐败 PMP的贡献 PMP守则
PMP守则
PMP必须保持高度的个人和专业操守
承担责任 只接受合格的、能胜任的职责,不合格的部分
要汇报 保持一流的专业技能,并持续学习和发展 保持专业的尊严和声誉 鼓励同事遵守本道德规范 积极参与并鼓励同事参与专业协会 遵守国家法律
职业操守
道德层次
保护和发展团队成员 保持和满足项目目标 维持公司与客户利益 符合社会与公众道德 尊重和理解不同文化
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PMI道德和专业行为规范注:中文规范仅供参考,请以英文规范为准。
第一章 愿景和适用范围1.1 愿景和目的作为项目管理实践者,我们承诺以正确和正直的方式行事。
我们对自己建立高标准。
我们追求在生活的所有方面—工作、家庭和职业服务中,满足这些标准。
道德与专业行为规范描述了我们对自己和全球项目管理群体中同样的实践者的期望。
它明确地说明了我们的追求,以及在专业和志愿者角色中必须履行的行为。
规范的目的是为项目管理专业逐步注入自信,并帮助个人成为更好的实践者。
我们通过建立对适当行为的专业理解来这样做。
我们相信项目管理专业的可信度和声望是由单个实践者的集体行为形成的。
通过遵守道德和专业行为规范,我们相信我们可以从个人和集体层面促进专业的发展。
我们也相信规范将帮助我们做出聪明的决策,尤其是当面临我们可能被要求在正直或价值观方面做出让步的困境时。
我们希望道德和专业行为规范将作为其他人学习、商讨和撰写道德和价值观时的催化剂。
而且,我们希望这一规范将最终用于建立并发展我们的专业。
1.2规范适用的人士道德与专业行为规范适用于:1.2.1所有PMI会员1.2.2非PMI会员但满足以下一个或多个标准的人士:1.拥有PMI认证的非会员2.申请遵守PMI认证流程的非会员3.以志愿者方式服务于PMI的非会员说明:拥有PMI®(项目管理协会)认证(不论是会员或是非会员)还需要遵守PMP®(项目管理专业人士)或CAPM®(助理项目管理专业人士)的职业行为规范,并继续遵守PMI 的道德与专业行为规范。
在过去,PMI还对会员和认证人士分别设有道德标准。
对制订规范做出贡献的利害关系者的结论是有多个规范是不合需要的。
每个人必须遵守一个高标准。
所以,本规范适用于PMI会员和申请或获得PMI认证的人士。
不论其是否是PMI会员。
1.3 规范体系道德和专业行为规范被分为几部分。
包括符合被视为对项目管理群体最为重要的四个价值观的行为标准。
规范的一些部分包括了说明。
说明不是规范的强制要求,而是提供了例子和其他的澄清。
最后,在标准结束时有词汇表。
词汇表定义了规范中使用的词汇和习语。
为便于使用,词汇表中定义的术语在规范中加上下划线。
1.4支持规范的价值观全球项目管理群体的实践者被要求确定形成决策制订和行为引导基础的价值观。
全球项目管理群体定义的价值观中最重要的是:责任、尊重、公平和诚实。
本规范确认这四个价值观为其基石。
1.5期望和强制的规范道德和专业行为规范的每个部分包括期望和强制的标准。
期望的标准描述了我们努力支持的实践者规范。
尽管遵守期望的标准不容易衡量,但行为应遵守作为专业人士的期望—这不是可选的。
强制标准建立了严格的要求。
在一些情况下,限制或禁止了实践者的行为。
行为不遵守这些标准的实践者将服从PMI道德审查委员会的纪律程序。
说明:期望标准包括的行为和强制标准包括的行为并非互斥的。
即一个特定的行动或忽略可能同时违反期望和强制标准。
第二章 责任2.1责任描述责任是我们的对制定或未能制定的决策、我们采取或未能采取的行动及由此产生的后果所承担的职责。
2.2责任:期望标准作为全球项目管理群体的实践者:2.2.1我们基于社会、公共安全和环境的最佳利益来制定决策并采取行动。
2.2.2我们只接受符合我们背景、经验、技能和资格的任务。
说明:在考虑发展或延伸的任务时,我们确保重要的利害关系者获得关于我们资质差距的及时而完整的信息。
以让他们可以对我们与特定任务的适合度做出基于可靠信息的决策。
在合同安排的情况下,我们只对组织有资格来执行的工作进行投标。
我们只分配有资格的人士来执行工作。
2.2.3我们完成我们保证的承诺—我们做我们说过要做的事。
2.2.4在我们出现错误或遗漏时,我们承担责任并尽快做出纠正。
当我们发现错误或遗漏是由他人导致时,我们在发现后将尽快向适当的机构沟通情况。
我们对由我们的错误或遗漏产生的任何事宜及导致的后果承担责任。
2.2.5我们保护委托给我们的专有或机密信息。
2.2.6我们遵守这一规范并彼此负有责任。
2.3 责任:强制标准作为全球项目管理群体的实践者,我们对自己和同样的实践者有下列要求:规定和法律要求2.3.1我们了解并遵守管理我们工作、职业和志愿者服务的政策、规定、规章和法律。
2.3.2我们向适当的管理机构报告不道德或非法的行为。
如有必要,也向受行为影响的人士报告。
说明:这些规定有几个意义。
具体而言,我们不参与任何非法行为,包括但不限于:偷窃、欺骗、腐败、挪用或贿赂。
而且,我们不使用或滥用他人的产权,包括知识产权。
我们不参与诽谤和侮辱。
在与全球实践者进行的专门讨论会中,提到这些类型的非法行为的问题。
作为专业的实践者和代表,我们不宽恕或帮助他人参与非法行为。
我们报告任何非法或不道德行为。
报告并不容易。
我们认识到它可能会带来消极后果。
自从最近的公司丑闻以来,许多组织采取了政策来保护揭示非法或不道德行为的员工。
一些政府也采纳立法来保护说出真相的员工。
道德投诉2.3.3我们将违反规范的行为报告给适当的机构来解决。
2.3.4我们只当有事实证明时提出道德投诉。
说明:这些规范有几个意义。
不论我们是投诉者或是回答者,在违反首先和相关信息收集时,我们与PMI合作。
当没有所有的事实时,我们放弃对他人的不正当道德行为的指控。
而且,我们对已经对其他人做出错误指控行为的人采取纪律行动。
2.3.5我们对就提出道德事宜的人士进行报复的人士采取纪律行动。
第三章尊重3.1尊重描述尊重是我们的责任来对自己、他人和委托给我们的资源表现高度的重视。
委托给我们的资源可能包括人、资金、声望、他人安全和自然或环境资源。
尊重的环境通过促进共同合作,产生信任、自信和卓越绩效—不同的观点和意见都受到鼓励和珍视的环境。
3.2尊重:期望的标准作为全球项目管理群体的实践者:3.2.1我们了解他人的标准和习俗,并避免参与他们可能会认为失礼的行为。
3.2.2我们倾听他人的观点,寻求理解他们。
3.2.3我们直接接近与我们有着冲突或不同意见的人们。
3.2.4我们以专业的方式行事,即使得不到回报。
说明:这些规定的一个意义是我们避免传播谣言,避免做出消极评估,损害他人声望。
在规范下我们还有责任与参与这些类型行为的人进行对抗。
3.3尊重:强制标准作为全球项目管理群体的实践者,我们对自己和同样的实践者有下列要求:3.3.1我们以良好的信念谈判。
3.3.2我们不使用我们的专业权力或地位来影响他人的决定或行为,以牺牲他们的代价使个人受益。
3.3.3我们不会以滥用方式对待他人。
3.3.4我们尊重他人的产权。
第三章 公平4.1对公平的描述公平是我们无偏见和客观地做出决策。
我们的行为必须远离利益冲突、偏见和偏好。
4.2公平:期望的标准作为全球项目管理群体的实践者:4.2.1我们在决策制订过程中体现透明度。
4.2.2我们不断地重新检查我们的公平和客观,适当时采取纠正措施。
说明:对实践者的研究表明利益冲突的主题是我们专业面临的最有挑战性的一点。
实践者报告的最重大的问题之一是未发现我们有相互冲突的公平,和发现我们无意中将自己或他人置于利益冲突的情况中。
我们作为实践者必须主动寻找可能的冲突,并通过强调彼此的可能利益冲突来互相帮助,并坚持解决。
4.2.3我们对授权获得信息的人提供同等的访问权。
4.2.4我们对合格的候选人提供平等的机会。
说明:这些规定的一个意义,在合同安排的情况下,我们在投标过程中对信息提供同等的访问权。
4.3公平:强制标准作为全球项目管理群体的实践者,我们对自己和同样的实践者有下列要求:利益冲突的情况4.3.1我们向适当的利害关系者主动并完全披露任何真正或潜在的利益冲突。
4.3.2当我们意识到我们有真正或潜在的利益冲突时,我们不会参与决策制订过程或试图影响结果。
除非或直到:我们已经对受影响的利害关系者完全披露了信息;我们拥有批准的缓解计划;我们已获得利害关系者的同意来继续进行。
说明:利益冲突的情况是当我们代表一方处于影响决策或其他结果的位置,而这样的决策或结果可能会影响一方或多方,在其中我们有相互冲突的忠诚时。
例如,当我们作为员工,我们对雇主有忠诚义务。
当我们作为PMI志愿者行事时,我们对PMI有忠诚义务。
我们必须认识到多种利益,并避免在利益冲突时影响决策。
而且,即使我们相信可以将忠诚分开,并无偏见地制订决策,我们将利益冲突的出现视为利益冲突,并遵守规范中描述的规定。
偏好和歧视4.3.3我们不基于个人考虑,包括但不限于偏好、裙带关系或贿赂,来雇用或解雇员工,奖励或惩罚员工,授予或拒绝合同。
4.3.4我们不基于,但不限于性别、种族、年纪、宗教、残疾、国籍或性取向来歧视他人。
4.3.5我们在应用组织(雇主、PMI、或其他机构)规定时不带有偏好或偏见。
第五章诚实5.1对诚实的描述诚实是我们的责任来了解实情,并在沟通和行为中以诚实的方式行事。
5.2诚实:期望的标准作为全球项目管理群体的实践者:5.2.1我们认真寻求了解实情。
5.2.2我们在沟通和行为中保持诚实。
5.2.3我们及时提供准确信息。
说明:这些规定的一个意义是我们采取适当的步骤来确保我们的决策所基于的信息或提供给他人的信息是准确、可靠和及时的。
这包括有勇气分享坏消息,甚至当获得坏消息的人士会感觉不适时。
还有,当结果是消极时,我们避免隐藏信息或将过失转移给其他人。
当结果是积极时,我们避免因他人的成就而居功。
这些规定增强了我们对诚实和负责的承诺。
5.2.4我们以明示或暗示的良好信念来做出承诺。
5.2.5我们努力建立这样的环境,让他人感到说出实情是安全的。
5.3诚实:强制标准作为全球项目管理群体的实践者,我们对自己和同样的实践者有下列要求:5.3.1我们不参与或宽恕设计用来欺骗他人的行为,包括但不限于,做出误导或错误的说明、说明部分实情、提供脱离前后关系的信息、或保留会使我们的说明形成误导或不完整的信息。
5.3.2我们不参与意图获得个人利益,或牺牲他人代价的不诚实行为。
说明:期望的标准劝诫我们要诚实。
打算只提供部分实情和不披露信息会误导利害关系者。
这是不专业的行为,也肯定会进行误传。
我们通过提供完整而准确的信息来发展可信度。
附录AA.1标准的历史PMI对项目管理作为独立专业的愿景驱动了我们在道德方面的早期工作。
在1981年,PMI董事会组建了道德、标准和鉴定团队。
这个团队要做的一个任务是商讨专业道德规范的需要。
团队的报告包括了第一次记录的PMI关于项目管理专业道德的讨论。
这一报告在1982年8月被提交给PMI董事会,并被出版为1983年项目管理季刊的附刊。
在1980年晚期,这一标准发展为项目管理专业人士(PMP®)的道德标准。
在1997年,PMI董事会决定了对会员道德规范的需要。