新媒体环境下创新高校学生管理工作的思考

一、新媒体带来的变化（一）改变了传统师生信息交流模式新媒体传播方式灵活多样，传播的信息量也非常惊人，已经大大改变了传统的师生信息交流模式。

在传统师生交互模式中，往往以单向交流为主，教师方占据主动地位，存在信息传播不平衡的现象。

新媒体环境下，信息的获取变得相对简单，学生群体可以利用电脑、手机、数码相机等设备便捷的完成信息的采集和制作，而且网络的普及和使用成本的降低又为他们提供了廉价的传播渠道，这就使任何拥有联网信息终端的个人可以是信息的接收者也可以是发送者，真正实现了信息的双向交流。

（二）消解了传统时空观除了对传统师生信息交流模式的改变，以数字技术为主的新媒体也彻底消解了传统时空观。

可以说，新媒体技术创造了一个超越性别、年龄、区域的巨大虚拟空间，在这个空间中，信息交互可以穿越时间、空间和区域，交往双方可以任意选择自己中意的身份，就像有人说的：“你永远都不知道和你聊天的是不是一条狗”。

时空的穿越、身份的虚拟，都极大地改变着传统社会的人际关系模式，消解了现实社会中许多难以逾越的界限。

（三）增加了信息管理困难新媒体的便捷和使用成本的低廉，使得每个人都能共享信息盛宴，参与信息发布与传播。

年轻学生捕捉时尚潮流最为敏锐，热衷于利用媒介来对外展示自我、发表自己的观点和想法。

一方面而言，这对于提升他们的自主性和开拓其视野是有利的，但从另外一方面来讲，也大大增加了信息管理的困难。

特别是在以年轻大学生为主的高校，新媒体时代对学生管理工作者提出了更高的要求。

二、新媒体环境对高校学生工作人员提出的新要求大学生是使用新媒体最普遍的人群之一，因此，在新媒体流行的背景下，高校教辅人员也要不断改进工作方式，提升工作艺术，促进学生工作更高效展开。

（一）要求学生管理工作者掌握新的媒体技术。

主要是指电脑、手机、QQ、微博、微信等通信软件的使用传统的思政工作以课堂说教为主，而QQ、微信等已然成为了当代大学生接收信息，联络感情，表露情感的重要途径。

为了及时了解学生思想动态，学生管理人员也应该适应新常态，善于运用学生常用的通信工具。

（二）要求学生管理工作者重新定位角色。

传统的大学生管理工作中，教师毫无疑问占据“神坛”高位，占据信息主导角色。

但在新媒体环境下，教师的这一角色受到了削弱和挑战。

一方面因为信息接收渠道的多样化使得课堂教育内容地位下降；另一方面因为信息的广博也使得大学生开始质疑甚至推翻教师传递的信息。

（三）要求学生工作者灵活管理办法新媒体是所有人对所有人的传播，这种传播速度极快。

海量的传播信息，既能够给大学生带来新的视野，却也隐含诸多风险，使得高校学生管理状况更加复杂。

90后大学生年轻不谙世事，缺乏成熟和理性，缺乏社会经验和分辨能力，在鱼目混杂的庞大信息淹没下，很多人容易被各种思想文化、意识形态潜移默化地影响，其中一些负面的倾向，如道德观念淡薄、政治意识冷漠，为人处世功利等这对思想政治教育工作是一个新的难题。

更有一些不法分子利用交友、求职等进行诈骗，一些网络谣言，虚假信息等也在高校中迅速传播，让大学生深受其害，这也极大增加了高校学生工作者的难度。

这要求教师改变传统的管理方式，要通过在学生群体中盛行的新媒体技术及时了解大学生思想动态，利用新媒体技术抓好大学生工作。

三、解决学生管理困境的根本途径（一）构建学生工作一体化平台。

目前高校学生工作平台主要包括课堂、网络、学生公寓和学生实践点。

传统学生工作中，主要以课堂为主，公寓管理、社会实践点抓得不够。

应有机整合现有各类工作平台，使课堂、网络、学生公寓、社会实践基地等实现平台一体化，课堂教育中要融入学生思想管理、社会实践中要融入专业知识传递，多方位融合交互，构建一体化平台。

（二）打造一支精干的学生工作队伍。

当今大学生个性差异大，情绪发散的手段也很多，因此管理难度也极大。

应围绕学生管理核心工作，打造一支工作效率高，学生管理经验丰富的队伍。

传统学生管理工作，多由辅导员独自承担，而新媒体环境下复杂的社会环境，需要课任教师、辅导员、班主任共同发挥合力，确保大学生管理工作不出纰漏。

（三）积极构建学生管理教育新阵地。

高校应转变观念、主动介入，运用新媒体技术、发挥大学生最乐于接受的网络新势力，积极拓展新媒体语境下的教育方式，发挥新媒体的正面优势，掌握舆论引导的主动权，通过打造好品牌、传递好声音、掌握好方法、组织好队伍等方面推进各项学生管理工作。

A, the new changes in the media(a) changed the traditional model of information exchange between teachers and studentsThe spread of new media, flexibility, variety is very amazing amount of information, has greatly changed the traditional pattern of information communication between teachers and students. In traditional modes of interaction between teachers and students, often with a one-way communication is given priority to, teacher occupying the initiative position, the existence of unbalanced information dissemination phenomenon. Under the new media environment, the information acquisition becomes relatively simple, students can use computers, mobile phones, digital cameras and other equipment and convenient to complete the information collection and production, and the popularity of the network and the use of lower cost and provide them with the cheap transmission channel, which makes anyone with a personal networking information terminal can be receivers of information also can be the sender, realize the two-way flow of information.(2) breaks the traditional conceptIn addition to the traditional mode of information communication between teachers and students to change, give priority to with digital technology of new media also breaks thetraditional concept completely. It can be said that the new media technology created an area beyond the gender, age, huge virtual space, in this space, information interaction can across time, space and area, exchanges between both sides can choose his favorite identity, as someone said: "you never know and you chat is a dog". Through, as to the identity of the virtual, space and time are greatly changed the traditional social relationship model, the social reality in many insurmountable boundaries.(3) the increased information management difficultNew media is convenient and the cost is low, makes everyone can share information, to participate in the information release and communication. Young students capture fashion is most acute, keen to use the media to show ego, published their own views and ideas. On the one hand, it to boost their autonomy and widen their view is good, but on the other hand, also greatly increased the difficulty of information management. Particularly in the predominantly young college students in colleges and universities, and the new media era put forward higher request to the student management workers.Second, the new media environment of college students staff put forward new requirements College students is the use of new media is one of the most common people, therefore, under the background of popular new media, university staff members also want to improve your work style, improve work of art, promote the students to work more efficiently.(a) students are required to manage workers learn new media technologies. Is mainly refers to the computer, mobile phone, QQ, weibo, WeChat communication software using the traditional ideological work is given priority to with classroom lectures, and QQ, WeChat has become the contemporary college students receive information, contact feelings, express emotion important way. In order to understand the student thought dynamic in time, the student management should also adapt to the new normal, is good at using the student common communication tools.(2) roles require student management workers. Traditional college student management work, the teacher there is no doubt that occupy "shrines" high, occupy the dominant role of information. But in the new media environment, the role of teachers has been weakened and challenges. On the one hand, because of the diversification of channels of receiving information makes the classroom education content decline; On the other hand because the wide range of information is also college students to question and even overturn teacher's message.(3) flexible management approach requires students to workersThe spread of new media is all for all, the transmission speed. The transmission of huge amounts of information, both can bring new horizons for college students, but also implied a lot of risks, make university students' management situation more complicated. After 90, the inexperienced young college students lack of mature and rational, lack of social experience and the resolving power, under the jumbly a huge information, a lot of people vulnerable to all sorts of ideological culture, ideology exerts a subtle influence, some negative tendencies, such as the weakening of moral, political consciousness indifference, and conduct utility, such as the work of ideological and political education is a new problem. More some criminals use dating, to apply for a job to fraud, such as some Internet rumors, such as false information is spread quickly in the colleges and universities, college students suffer, which greatly increased the difficulty of the workers of university students. This requires teachers to change the traditional managementmode, to pass in the student group in a timely manner to understand prevalence of new media technology in the ideological dynamic, pays special attention to the college students to work with the new media technology.Third, the basic way to solve the student management dilemma(a) student work integration platform. The student work in colleges and universities platform mainly includes classroom, network, student apartments and students' practical points. Traditional student work, mainly in classroom, apartment management, and social practice to grasp enough. Should be the organic integration of the existing various types of work platform, make the classroom, network, student apartments, the social practice base implementation platform integration, such as classroom education in students' management ideology and social practice to integrate professional knowledge transfer, many-sided fusion interaction, building integration platform.(2) build a capable team of student work. Today's college students' individual differences, mood also many divergent, so the management difficulty also greatly. Should be centered around the nucleus of the student management work, build a high efficiency, student management experienced team. Traditional students management work, shall be borne by the tutors alone, more complex social environment and the new media environment, need to class teachers, counselors and teachers play together together, college students management work is not guarantee that the careless mistake.(3) the positive construction of student management education new positions. Colleges and universities should change ideas, active intervention, using new media technology, the most receptive to new power network of college students, actively expand the context of the new media mode of education, giving full play to the advantages of the front of the new media, to gain the initiative in public opinion guide, delivering good voice, build good brand and grasp the methods and organize team in the student management work.。