航空运输企业核心竞争力各组成要素及其价值作用的分析研究

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航空公司竞争力评估与提升研究

航空公司竞争力评估与提升研究

航空公司竞争力评估与提升研究随着全球化和市场化的浪潮涌动,航空公司之间的竞争也愈发激烈。

在市场萎缩和航空安全等因素的影响下,如何提升企业竞争力已成为了当前航空公司的急切需求。

本文将从竞争力提升的角度进行研究,并对如何评估航空公司竞争力与提升方面进行分析,以寻找有效的营销策略。

一、竞争力提升的意义(一)市场份额企业的市场份额代表着企业在市场上的竞争程度。

提升竞争力不仅能够获取更多的市场来源,还能够抢占竞争对手的市场份额,从而提高企业的市场占有率和盈利。

(二)品牌影响力航空公司是以服务为主要特色的企业,因此品牌的形象在客户心中占据了很重要的地位。

通过提高品牌影响力,可以增加消费者对企业的忠诚度和信任度,形成良好的口碑和品牌效应。

(三)提高盈利空间通过提高竞争力,企业除了能够获得更多的市场份额外,还可以通过优秀的服务水平和良好的品牌效应提高客户的满意度和忠诚度,从而减少客户流失带来的损失。

同时,在服务成本的有效控制下,可以提高盈利空间。

(四)扩大业务覆盖面当企业的竞争力得到提升,其业务范围可以进一步拓展,同时,由于品牌的影响力得到增强,企业的业务拓展也会更加便利和自然。

二、航空公司竞争力评估提升竞争力是一个长期而艰巨的过程,首先需要对企业的现有竞争力进行评估,及时发现存在的优点和薄弱点,制定相应的提升计划和策略。

以下是航空公司竞争力评估的主要方面:(一)服务水平航空公司以服务为主要特色,因此服务水平在竞争力评估中占据非常重要的地位。

通过对服务质量、流程和态度进行评估,可以发现是否有不足或瑕疵。

值得注意的是,服务水平的提高需要从企业内部文化、业务流程和员工素质等多个方面进行协调和推动。

(二)机队规模和配置航空业存在较高的行业门槛,因此机队规模和配置对提升企业竞争力也非常重要。

大型机和新型机的配置能够提升航空公司的整体形象和客户满意度,从而提高市场占有率。

(三)票务销售渠道票务销售渠道是航空公司获取客户和市场份额的重要途径,主要涉及到旅游公司合作、网络销售、旅行社代理等多个渠道。

航空物流业的关键成功因素

航空物流业的关键成功因素

航空物流业的关键成功因素航空物流业是指将货物通过飞机运送到目的地的物流业务。

随着全球经济的发展和跨境贸易的增加,航空物流业在全球范围内迅猛发展。

在这个竞争激烈的行业中,要想取得成功,关键成功因素起着至关重要的作用。

本文将探讨航空物流业的关键成功因素。

一、高效的网络体系航空物流业的关键成功因素之一是具备高效的网络体系。

建立并维护强大的网络能够确保物流运输的高速、准时和可靠性。

这需要航空物流公司在全球范围内建立起各个关键节点的航线与货运网络,包括航班频率的安排、航线的连接性和准时性的保障。

同时,完善的物流信息系统也是高效网络体系的关键组成部分,它能够实时监控货物的状态、位置和运输进度,确保信息的流动和准确性。

二、优质的客户服务在航空物流业中,客户服务是取得成功的重要因素。

优质的客户服务能够提升客户的满意度和忠诚度,使航空物流公司在激烈的市场竞争中脱颖而出。

为客户提供个性化的物流解决方案、高效的操作流程以及专业的售后服务是提升客户服务质量的关键手段。

此外,积极主动的沟通和反馈机制也是确保客户满意度的重要环节。

三、卓越的质量管理质量管理是航空物流业中不可或缺的关键成功因素之一。

航空物流公司必须致力于确保货物的安全、完整和准确性。

实施严格的质量管理体系,包括合规性要求、保障飞行安全、拥有高素质的员工和先进的设备,能够有效地减少货物丢失或损坏的风险。

此外,为了确保操作的准确性和可靠性,监察和评估机制也是不可或缺的一部分。

四、合理的成本控制成本控制是航空物流业中取得成功的关键因素之一。

高昂的运营成本对于航空物流公司来说是一大挑战。

因此,航空物流公司需要通过不断优化运营流程、提高能效和降低运营成本来保持竞争优势。

采用先进的技术和仪器、有效的能源管理、合理的人员配置以及优化供应链管理等措施都能够有效控制成本,提高企业盈利能力。

五、灵活的应变能力在快速变化的市场环境中,航空物流业需要具备灵活的应变能力。

能够及时调整运力、航班频率和航线安排以应对市场需求的变化是取得成功的关键要素。

航空运输行业分析报告

航空运输行业分析报告

航空运输行业分析报告航空运输行业分析报告一、定义航空运输行业是指通过飞机进行人员和物品运输的行业,包括民用航空运输、军用航空运输等各类航空运输。

二、分类特点航空运输行业可分为民用航空运输和军用航空运输两大类。

民用航空运输又可分为客运航空和货运航空两种。

客运航空主要服务于人民群众的出行需求,而货运航空则主要服务于企业和个人的货物运输需求。

航空运输行业的特点是运输速度快、安全性高、能够迅速实现物流配送和人员迅速到达目的地等。

三、产业链航空运输行业的产业链主要包括飞机制造、飞机运营、机场建设和维护等环节。

其中,飞机制造是产业链的核心环节,以波音、空客等为代表的飞机制造商是整个产业链的关键企业。

飞机运营则是支撑产业链的重要环节,它涵盖了航空公司、航空货运公司等。

机场建设和维护则是产业链的外围环节,它包括了机场的建设、运行管理等。

四、发展历程航空运输行业的历史可以追溯到20世纪初的飞机发明以来。

但是,真正发展起来的时间是在第二次世界大战以后。

20世纪50年代,随着新一代民用喷气式飞机的出现,航空运输行业迎来了快速发展的新阶段。

随着经济全球化和国际化程度的不断提高,航空运输行业在21世纪依靠科技的进步和市场需求的推动,不断地发展壮大。

近年来,互联网、大数据、人工智能等新技术也被广泛应用于航空运输行业。

五、行业政策文件国家出台了多项相关政策文件,如《民用航空法》、《关于促进空中货运业发展的意见》、《中长期航空运输规划》等,为行业发展指明了方向。

六、经济环境近年来,随着中国经济的发展,航空运输业也得到了快速发展。

航空公司数量增长迅速,城市间的机场数量逐年增加,国际和国内航线的数量不断增加。

七、社会环境随着旅游业的快速发展,人们旅游需求不断提高,航空运输行业逐渐成为人们出行的首选。

此外,随着经济的发展,人民收入的提高也进一步增加了对高速、高品质航空运输的需求。

八、技术环境航空运输行业的科技水平得到了快速提升,飞机制造工艺、航空控制系统、信息技术等都得到了大力发展和应用。

深航核心价值观

深航核心价值观

深航核心价值观深航作为中国领先的航空公司之一,始终秉持着一系列的核心价值观,这些价值观在公司的运营和发展过程中起到了重要的指导作用。

本文将对深航的核心价值观进行详细的介绍和解读。

一、安全第一深航一直将“安全第一”作为公司的首要价值观和原则。

无论是飞行安全还是地面安全,深航都始终把乘客和员工的生命安全和身体健康放在首位,坚持从源头抓好安全风险的管控,严格执行飞行操作规程和安全管理制度,确保飞行过程中的安全可靠。

二、客户至上“客户至上”是深航的核心价值观之一。

深航始终以满足客户需求和提供优质服务为己任,不断提升客户满意度。

无论是航班安排、服务质量还是售后支持,深航都以客户需求为中心,不断改进和创新,为客户提供更加舒适和便捷的旅行体验。

三、团队合作深航非常注重团队合作,将“团队合作”视为实现公司目标的重要手段。

深航鼓励员工之间的相互合作和协作,倡导开放和互信的工作氛围,鼓励员工积极参与团队活动和项目合作,共同努力实现公司的发展目标。

四、诚信守法深航坚持诚信守法,将“诚信守法”作为公司的基本准则。

深航坚决抵制任何形式的腐败和违法行为,建立健全的内部监督机制和合规体系,确保公司的运营和管理始终遵循法律法规和行业规范。

五、追求卓越深航一直追求卓越,在航空运输领域不断创新和超越。

深航鼓励员工勇于挑战自我,追求卓越的工作表现和个人成长。

深航致力于提供高品质的服务和产品,不断提升企业的核心竞争力,为乘客提供更好的飞行体验。

六、责任担当深航强调责任担当,将“责任担当”作为公司文化的重要组成部分。

深航要求员工勇于承担责任,积极履行岗位职责,保障航空运输的安全和顺畅。

同时,深航也积极履行社会责任,关注环境保护、社会公益等方面的问题,为可持续发展做出贡献。

七、创新进取深航鼓励创新进取,将创新视为推动公司发展的重要动力。

深航鼓励员工提出新想法和创新方案,倡导开放的创新文化,推动科技和管理的不断进步。

深航积极引进先进技术和管理经验,不断提升自身的核心竞争力。

浅析如何提高航空公司的核心竞争力毕业论文

浅析如何提高航空公司的核心竞争力毕业论文

目录摘要 (3)1前言 (3)2民航业发展现状 (3)2.1阐述民航业发展现状 (3)2.2描述我国航空公司的运营现状 (4)3民航核心竞争力的概述 (4)3.1什么是核心竞争力 (4)3.2 提高核心竞争力的重要性 (4)3.2.1提高核心竞争力对航空公司运营的重要意义 (4)3.2.2借鉴国外航空公司经验,不断完善,打造品牌 (5)4 如何提高核心竞争力 (5)4.1完善基础设施 (5)4.2提高工作人员的基本素养 (5)4.3打造特色增加个性化服务 (6)4.4建立企业文化加强管理 (6)5.总结 (6)参考文献 (7)致谢 (7)浅析如何提高航空公司的核心竞争力摘要:我国民用航空在过去的20多年得到迅速的发展,行业规模和服务能力有了大幅度的提高。

另一方面,由于近年来宏观经济形势剧烈变化,各种不确定的因素增多,行业内竞争不断加剧。

现阶段,我国各大航空公司想要在此形势下依旧保持优势,力争上游,适应未来市场竞争的需要,并在激烈的市场竞争中生存与发展,关键取决于企业的竞争力。

提高企业竞争力成为当前摆在各家航空公司面前的一个亟待解决的问题。

关键词:核心竞争力;企业文化;加强管理;提高服务质量1 前言中国的航空企业正面临着机遇和挑战,如何利用当前的时机,尽早提高自身的实力,做好迎接挑战的准备,是我国各大航空公司的当务之急。

随着政府的支持和民航市场的逐渐规范,中国的民航业前景一定会更加光明。

2 民航发展现状2.1阐述民航发展现状世界各国对民航业都十分重视,虽然都懂明白是一个高风险的行业,但是依旧对其加以扶持。

民用航空业已经深刻的改变了人们的时空观念,航空运输是21世纪国家经济发展的驱动力、“发动机”。

通过民航业所聚集的人流、物流、资金流、技术流、信息流等优秀资源,对区域经济社会发展正在产生着强大的辐射效应,“临空经济区”、“航空大都市”已成为现代化国经济中心城市迅速崛起的重要依托。

以航空运输业为核心所形成的航空经济,已成为一种重要的新兴的重要形态。

航空运输业行业分析

航空运输业行业分析

航空运输业行业分析航空运输业是现代物流产业中的一个重要组成部分,具有较高的市场竞争力和经济价值。

本文将从市场规模、行业结构、发展趋势等方面对航空运输业进行分析。

首先,航空运输业具有较大的市场规模。

随着人民生活水平的提高和国际贸易的不断发展,航空运输业的市场需求不断增加。

根据统计数据显示,我国每年的航空客运量和货运量呈持续增长的趋势。

而且航空运输业的市场竞争较为激烈,除了传统的航空公司外,还出现了一大批低成本航空公司,进一步促使市场的发展。

其次,航空运输业的行业结构较为复杂。

航空运输业由多个环节组成,涵盖了航空运输公司、机场、航空器制造商、航空维修企业等多个子行业。

各子行业之间相互关联,相互依存。

航空输送过程中需要完成航线规划、飞行、地面保障、货运等一系列环节,所以,航空运输业的行业链条非常长。

再次,航空运输业的发展趋势是多元化和国际化。

航空运输企业积极拓展境内外市场,加强与国际航空公司的合作,发展直飞航线和中转航线,提升运输网络的完善性和覆盖面。

同时,航空运输企业还在继续进行技术创新,提升服务水平,开发新的航空运输产品,以满足消费者不断变化的需求。

最后,航空运输业还面临一些挑战和问题。

首先是成本问题,航空运输业的运营成本相对较高,包括航空器投入、燃油成本、地面设施的维护等。

其次是安全问题,航空运输业对航空器和航空器制造商的安全要求较高,对于事故的处理和应对也存在较高的压力。

再次是环境问题,航空运输业对环境的污染较大,包括航空器排放的废气和噪音等,如何减少对环境的影响是一个亟待解决的问题。

综上所述,航空运输业作为现代物流产业的一个重要组成部分,具有较大的市场规模和市场竞争力。

在面临挑战和问题的同时,航空运输业也在不断发展和创新,通过技术创新和市场拓展,提高自身的竞争力和服务水平。

航空运输业的发展前景较好,然而需要针对行业内的问题和挑战进行进一步深入的探讨和研究。

南方航空公司核心竞争力战略研究

南方航空公司核心竞争力战略研究
其次,核心竞争力是航空公司制定战略的基础[2"11,它不仅为战略管理的理论研究开 拓了新的领域,而且引导不少企业在日益激烈的竞争中取得了成功,世界500强企业中, 几乎无一不在技术诀窍、产品创新、管理模式、市场网络、品牌形象、顾客服务等方面 具有独特专长[71。可以说,这些公司的成功之路,就是它培育和发展其核心竞争力的一 个过程,是企业战略管理的成功经验。
中国民航大学 硕士学位论文 南方航空公司核心竞争力战略研究 姓名:贺亮 申请学位级别:硕士 专业:管理科学与工程 指导教师:谢泗薪
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中国民航大学硕士论文
摘要
自从1990年普拉哈拉德和哈默尔提出“核心竞争力”的新理念以来,战略管理理 论界与企业界日益热衷于把企业拥有的核心竞争力,作为影响企业长期竞争优势的关键 因素。特别是随着经济全球化趋势的增强和知识经济的到来,各个企业之间的竞争无疑 已演变成为企业核心竞争力的竞争。在此背景下,公司经营战略的关键就在于以最快的 速度培育和发展自身的核心竞争力。
核心竞争力理论是战略管理理论发展的新阶段。战略管理理论经过40年左右的研 究与实践有了很大的发展,先后经历了传统企业战略理论阶段、现代企业战略理论阶段 和核心竞争力战略理论新阶段。传统企业战略理论阶段侧重于环境和市场分析,如波士 顿咨询公司的BCG矩阵、通用电气的GE九方图、SWOT分析、PEST分析法等[261;现 代企业战略理论阶段侧重于产业结构和竞争优势的分析,代表理论有迈克尔·波特的五 种力量分析法、三大基本战略理论等;核心竞争力战略理论则更注重对企业内部本质的 分析。企业若把竞争战略制定的立足点过分偏向外部分析,极有可能导致决策的波动性 和战略的不连贯性,随环境的波动也只会越来越大。而核心竞争力理论把分析的注意力 集中到企业自身上来,以培育企业核心性的竞争能力为主方向,以创造企业可持续性的 竞争优势为战略目标,通过不断提高企业自身素质来应对外部激烈的竞争,更具稳定性 和长久性。

顺丰速运核心竞争力和swot分析

顺丰速运核心竞争力和swot分析

5 学习创新,专注培养企业未来的核心竞争力
争优势,避免劣势
3、 民营快递企业受到国有企业和国外的双面夹击
4、吸取和引进先进的服务和管理理念
4、 多样化、个性化、差异化服务
3、差异化策略,不断发现市场的新需求,提供更加全面、细致而特色的快递服务
Opportunity
制定公司战略 1、 加深与生产、商贸企业合作,拓宽业务,促进企业核心竞争力提升 2、 根据客户的需求,不断拓展自己的业务范围


以快于过去的增长速度来求得成长与发展



横向扩展来扩大规模或纵向发展即进入目前业务的供应环节

或使用环节实现在同一产品链上的延长




企业在现有基础上分理出新的或者与原有业务特性存在根本
化 战
差异的业务活动种类

总结
1
加强内部管理,完善直营模式
2
完善公司规章制度
3
实施目标管理
4
注重企业文化建设,扩大品牌影响力
多年以来公司本着积极创新务实活力的品牌理念积极探索客户需求和推出新的服务项目以客户的需求为核心高起点高标准公司总部直接投资经营管理swot分析优势机会威胁劣势strengthweaknessopportunitythreats外部因素优势1珠三角地区的市场优势2成熟庞大的运输服务网络3运送速度快4多样化个性化差异化服务5采用直营模式易于管理6网络覆盖范围广国内网点较多7品牌优势明显在国内有一定的知名度8设施设备的利用领先于业内平均水平劣势1网点相对ems少覆盖范围较窄在二线城市或县乡发展程度不够2价格相对偏高3民营快递企业受到国有企业和国外的双面夹击4与国外大型快递企业相比服务相对单一机会1国家对服务业和现代物流业的重视2经济发展迅速为快递服务业提供了巨大的市场空间3交通运输网络的发展特别是航空和高速公路4电子商务的兴起幵蓬勃发展5ems价格贵经营成本大降价空间小6政府将物流业作为十大振兴产业之一威胁1邮政法修定2国内快递服务公司服务趋于同质化3国外快递巨头经验丰富人才资金管理等优势巨4行业管理体制不完善发展型策略so1加深与生产商贸企业合作拓宽业务促进企业核心竞争力提升2根据客户的需求不断拓展自己的业务范围3利用其成熟的运输网络将服务逐步辐射至全国4加强品牌营销进一步扩大品牌影响力5构建企业先进的信息系统提高信息化服务水平6投资购置相关自劢化的业设备提高作业效率7积极开拓国际业务开辟国际市场扭转型策略wo1提升融资水平增加资金来源拓展企业规模2加大资金投入完善企业的运输设配3提高资源整合能力对公司资源统筹安排资源共享4综合协调各部门各分部之间的关系营造良好发展氛围5重视人力资源管理吸纳丏业技术人才多种经营策略st1充分利用自身现有市场优势和客户资源优势2突出自己的核心业务集中力量增强自身核心竞争力3差异化策略不断发现市场的新需求提供更加全面细致而特色的快递服务4吸取和引进先进的服务和管理理念5开发增值业务寻求多方利润源防御性策略wt1避免同对手的优势进行竞争远离优势企业的优势区域2尽全力保持企业的生存能力3摈弃非增值业务顺丰速运发展战略分析制定公司战略三个条件制定公司战略三个条件利用核心丏长和竞争优势避免劣势企业所处环境与外部一致幵能提供机会与企业使命相符合企业在原有的生产范围内充分利用产品和市场方面的潜力以快于过去的增长速度来求得成长与发展横向扩展来扩大规模或纵向发展即进入目前业务的供应环节或使用环节实现在同
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Market competition in the market continue to promote resource allocation at the same time, also make competitors through restructuring, allocation and integration of internal resources to the market resource allocation has reasonable share and effective advantage. Air transport of fierce competition in the market in a certain social positive effect at the same time, also to the air transport enterprises and puts forward the most serious challenge.Face the competitive pressure of the market, a number of aviation transportation enterprises begin to adjust business strategy. For example, in the flight application, product promotion, the introduction of large models, develop new markets and other aspects, hoping that through the adjustment of strategy to attract and stabilize tourist market. In fact, these strategy adjustment or redistribution of resources around the aviation transportation enterprises should possess and the core competitive power to begin.Competitiveness is aviation transportation enterprises in market competition for resources allocation of basic survival skills, and aviation transportation enterprises operating on the basis of ability. The competitiveness of a variety of factors, but not every kind of factors are able to become competitive advantage. Advantage competitiveness depends on the air transport enterprises in market competition the effectiveness and aviation transportation enterprises can in the competition from competitors and enables companies to enter benign development of multiple function embodiment. In a certain sense, competitiveness and competitive advantage is the relative market development and competition changes in specific period reflected a kind of advantage or ability, along with changes in external factors and internal factors of the interference, even if the competitive advantage will be the environment changes in only a kind of ability to survive, for aviation transportation enterprise's long-term strategic development, these abilities can only play a role in a short period of time, are not enough to maintain air transport enterprises sustainable development strategy. How to maintain the sustainable development of aviation transportation enterprises, in order to determine the dominant position in the market competition? Construction of core competitiveness is aviation transportation enterprises in production and operation management process to face an important task. Core competitiveness is more concerned about the long-term development of enterprises, competition in the market in essence different from competitors and the market resources of motive power.One, the concept of core competence and characterCore competence is the enterprise organization capital and social capital of the collection, organization capital refers to the organization to assume the task of the coordination of the assets, and social capital refers to the resources available to people used to obtain the income that part of the value of social structure, it acts through the people of mutual relations between the change of organizational capital; " reflects the coordination and organization of production technology, social capital has shown the importance of social environment ", which can be embodied in the organizational structure, the latter can reflect enterprise culture.For air transport enterprises core competitiveness, aviation transportation enterprises core competitiveness should be based on the value chain of the industry as the basis, is one of the internal core resource ( technical ability, organization coordinated ability, market ability of meeting an emergency and innovation etc) recombination and assigned to maintaining and enhancing continuous profits as the goal, to external resources coordination and with each associated party to meet the interest distributive complete operating system, and through the effective operation of the system to their own unique competitive advantage in stability and expansion of the market gains to achieve air transport for the long-term development strategy.Two, to build the core competence in the action in practiceAir transport enterprise development in the presence of multiple sources of competition, the scale ranging from aviation company in the market competition to construct and establish different development way.Air transport enterprise presents these features, not a single factor can be generated, around the construction of core competitiveness among many factors, due to different factors combined to produce a different management strategy and tactics, but also bring different air transport enterprises of different management efficiency and market positioning. Air transport enterprises around the market operation, but not every air transport enterprises to construct and build its own brand core competitiveness. Construction of core competitiveness and not accomplish at one stroke, it is related to the internal scientific, effective management, relationship to the enterprise culture correctly, is related to the external social environment on which it made the effect evaluation and so on many aspects. But the establishment of core competitiveness will no doubt make enterprise take the last scientific, healthy development track, in the operation of the market will take it leisurely and unoppressively, winning a thousand miles.Three, to build the core competence of the key elements of the value analysisAs mentioned, there are a lot of factors consisting of the competitiveness of enterprises, but in a lot of factors only a few of the key factors in combination, can realize the enterprise 's overall efficiency and effectiveness. This article tries from the internal and external environmental factors, based on the enterprise value chain perspective of aviation transportation enterprises core competitiveness factor analysis.The internal factors in the development and change of enterprises is the survival and competitive power. From Michael Potter's value chain theory we can see in the value chain of enterprise system, is divided into two parts the behavior, whereby the auxiliary and main behavior behavior. The auxiliary acts constitute a basic enterprise production operation, carry out the market activity security. Adjunctive behavior established mainly around can bring more benefit and social value of the main behavior of. That is to say, the enterprise supplementary behavior and main complement each other, can play the efficacy, adjunctive behavior is the basis, main behaviour is benefit. Only based on the auxiliary acts on the main behavior can enterprises survival value, but also to create more business value and social value.Based on the enterprise value chain theory, combined with air transport enterprises external environment characteristics, composition of aviation transportation enterprises core competitiveness factors mainly include:( a ) the human resources especially the development and application of human resourcesEnterprise's development is inseparable from the cultivation and development of talents. As a result of air transport enterprises unique profession characteristic and the demand, the demand for talent is mainly concentrated in the flight, aircraft maintenance, flight dispatching and other fields, the field of personnel training and absorption of air transport is essential for the normal operation of enterprises is the key link, the aviation transportation enterprise safety in production and development of the cornerstone. On the value chain theory, this kind of talented person belongs to the auxiliary behavior unit talented persons. With the modern enterprise management mechanism and development, aviation transportation enterprises begins talent focus from adjunctive behavior unit turned to the operation and development of enterprises to bring lasting benefits, enterprise value chain in the main unit of the marketing department.In the management of human resources, the human resources department of enterprise development is the baron. Human resources department functions have been infiltrated into the company's strategic planning and development, into the managemant decision of the enterprise, for the enterprise development training, screening, and selected a variety of talents, and the appropriate personnel transport into the right job.In the talent screening and post deployment, have a scientific, strict management process, namely, establish and perfect the system of employee occupation career design. Talents have classes and functions of points, as the human resources department of the company as a designer, different materials used in different places. In the personnel division should have a key distinction, namely human resources, human resources and labor resources in. Different positions have different demand for talents, the most easy to let the human resources department to ignore is the resource development and application. Along with the development of aviation transportation enterprises market competition intensifies, the world different Airlines began to focus on the marketing department of human resources development, so as to realize the enterprise in the marketing strategic development goals and to create more value. Harntha airlines, British Airways, Singapore Airlines airlines and other well-known in the cultivation of talents is not only the recruitment of flight, aircraft repair and other fields have experienced talents, pay more attention to the marketing of human resources development, absorb and cultivate a group of professional, business and strong in high even the doctor, in the marketing strategy of the company of the development put forward many constructive solutions.( two) information technology development and application abilityWith the development and popularization of the information technology industry, the aviation transport enterprise informatization demand is more and more high. The development of information technology and application already became the airtransport enterprises to enter the market of china. Information technology has not only confined to the internal exchange of information and statistics, it has become the air transport enterprises to enter the International Air Transport Association beachhead global market important carrier.Aviation industry the development of information technology trends and characteristics for:1, broadly speaking, refers to the aviation transportation enterprises to use modern information technology, the establishment of a set of applicable to the enterprise infrastructure operation and network. The enterprise through the network and each subsidiary body and external organization for information exchange and communication, and according to the feedback information to take corresponding actions and measures. In this sense the aviation industry information technology, including the navigation system, dispatch release system, marketing system, human resources management system, financial accounting system and many more related to air transport enterprise operates the information network; in a narrow sense, refers to the air transport enterprises by using information technology, to establish a set of improve the marketing and operation of the network system. Through the network system to collect and transmit some of market behavior of enterprises related information, and the information analysis and processing, make the enterprise in the market operation of decision-making.2, air transport enterprises in the development of the market potential, comprehensive application of aviation equipment, human resources and other aspects, the information technology and network dependence on more bonus. Information technology on air transport enterprises mature development plays an irreplaceable role, while the information network to enable the expansion of aviation transportation enterprises route layout from a limited area expansion and extension to another with a potential of the region, in the market development, operation and other aspects of route layout, cost, perfect information the network to air transport enterprises to provide an intuitive, efficient operation data. Through scientific analysis and assessment information often become aviation transportation enterprises dominate the market a main decision-making basis. United Airlines, Singapore Airlines and Lufthansa Airlines will become the main representative.3, information technology development and application promotion of aviation transportation enterprises market resources to rational use. Air transport enterprise should be directed to the industry operating characteristics, human organizations market information network development, establishing a set of scientific, reasonable market information network system. The information network system should include the customer to airline information, airlines or between other organizations for cooperation between the operation of the project information, to track the effectiveness, assessment and calculation and internal resource sharing and other basic content. System should focus on the inter-regional development to become a network of air transport market.In 4, along with the aviation market development, the integration of the global aviation market is growing, the major airlines to join to form some larger airline alliance. Thealliance between airlines to expand the regional market development and sales network, the development of information technology has become the key factor of the alliance benefit. The development and design of new information network platform, between airline alliance in information sharing, equipment sharing, shared, airline cooperation gambling public house long, effective use of the company's capacity, to avoid the operation activities into the waste caused by, thus saving the company's operating costs. Air transport association is the trend of globalization, it is the cornerstone of airline brand effect.( three) fleet planning and network scaleFleet planning and the introduction of aviation transportation enterprises the main investment, is the main consideration factor cost budget. To a certain extent, models and the introduction of operation is directly related to the survival and development of aviation transportation enterprises, scientific and reasonable fleet planning is aviation transportation enterprises to enter the market competition, expand the regional and global market key factors.Fleet planning is not only one kind of introduction and investment, but the company 's strategic development play a decisive role, fleet planning become the cost of aviation transportation enterprises strategy and marketing strategy is the key link, mainly has the following several aspects of the characteristics of:1, the market value and the choice of location decision model type, influence of marketing strategy company hardware support;2, the market environment of multiple variables determine the type of input and transportation arrangement;3, marketing strategy for the regional market and global market decision supporting a variety of models in the partition of market operation, the company marketing strategy development and formulation for models of planning a complete implementation plan and programme;4, fleet planning focused on cost leadership strategy, in aviation material supply, fleet maintenance, personnel training and so on more prominent its cost advantage;5, dimensions changes development highlight the fleet introduction and market demand closely, is the introduction of the latest hardware facilities and market demand closely and become the source of competitive advantage;In 6, the updated models, rent, retired should fully consider the market economy environment requirements, continuously updated models become some strength of aviation transportation enterprises competitive a magic weapon.Network planning and design involves a variety of factors, including the boat authority control, route geography environment decides to apply the models, and the competitor's competitive strategy, and strategy alliance network and so on many kinds of factors, route network planning to become air transport enterprise marketing strategy the important component, is the important resources of revenue management.The route network structure design and adjustment should fully consider the marketing effectiveness. As the models of the growth and the expansion of the market, the route network structure began to show a variety of changes. From the linearstructure into an annular structure, from the sector structure into spoke structure, from its route structure into a shared route structure. Route network structure and air transport enterprise resource structure. Gauge model network structure has become the competitive advantage important link.( four) enterprise management and capital operation capacity;Modern enterprise management and operation of an enterprise to have scientific definition. Organizational structure design, personnel allocation, process design and re-engineering, process monitoring and feedback, the leadership function of transformation and so on to establish a well-functioning business critical.Enterprise management in the formulation of policies and the marketing strategy at the same time, attention should also be paid to capital operation ability.Enterprise policy change in the listing Corporation's financing, investment will bring certain influence. The traditional mode of operation of the capital is aviation transportation enterprises how to expanded reproduction ability, in fixed asset investment, appreciation and value has done a number of follow-up development efforts.But with the rapid development of economy, the capital operation is also expanding. In addition to the main business to expand within the production investment at the same time, a number of aviation transportation enterprises is gradually expanding in the main business of the capital investment and operation, so that the air transport, tourism, catering, entertainment and other com., thereby reducing the cost of loss and bring the whole value chain benefit received a total of. With the aggravation of the market competition and the aviation business right restriction, by route control caused by capital market in the new field of flow and expansion. The competition of aviation enterprises, investment shares, holdings and so on, to a great extent broke through the air rights restrictions, the change of the regional air transportation market competition pattern.Capital penetration has also been expanded to the Union transport enterprise cooperation, through equipment sharing, personnel sharing, network sharing, information sharing, resource sharing, to strengthen the alliance competition ability, in the worldwide scale ranging from capital operation body form. In a certain sense, an air transport enterprise capital operation ability reflects a business decision of enterprise and market income level, is the senior management of the major test.( five) marketing development and innovation abilityMarketing and sales are the main activities of an important link, to the enterprise cash flow and return water。

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