售后服务管理系统 合院何浩

#include <iostream>#include <iomanip>#include <string>#include <fstream>//输入/输出文件流类using namespace std;const int Maxr=100;//最多的被服务人员（有公司的服务人员数决定）const int Maxb=100;//最多的项目const int Maxbor=5;//每位被服务人员每次进行的最多服务项目//被服务人员类,实现对被服务人员的信息的描述class Service{private:int tag; //删除标记1:已删0:未删int no; //被服务人员编号char name[10]; //被服务人员姓名int borProject[Maxbor];//所服务项目public:Service() {}char *getname() {return name;} //获取姓名int gettag() {return tag;} //获取删除标记int getno() {return no;} //获取被服务人员编号void setname(char na[]) //设置姓名{strcpy(name,na);}void delProject(){ tag=1; }//设置删除标记1:已删0:未删void addService(int n,char *na)//增加被服务人员{tag=0;no=n;strcpy(name,na);for(int i=0;i<Maxbor;i++)borProject[i]=0;}void borrowProject(int Projectid)//服务操作{for(int i=0;i<Maxbor;i++){if (borProject[i]==0){borProject[i]=Projectid;return;}}}int retProject(int Projectid)//已经服务对象{for(int i=0;i<Maxbor;i++){if(borProject[i]==Projectid){borProject[i]=0;return 1;}}return 0;}void disp()//读出被服务人员信息{cout << setw(5) << no <<setw(10) << name<<"服务编号：[";for(int i=0;i<Maxbor;i++)if(borProject[i]!=0)cout << borProject[i] << "|";cout << "]"<<endl;}};//被服务人员类库，实现建立被服务人员的个人资料class RDatabase{private:int top; //被服务人员记录指针Service read[Maxr];//被服务人员记录public:RDatabase() //构造函数，将Service.txt读到read[]中{Service s;top=-1;fstream file("Service.txt",ios::in);//打开一个输入文件while (1){file.read((char *)&s,sizeof(s));if (!file)break;top++;read[top]=s;}file.close(); //关闭Service.txt}void clear()//删除所有被服务人员信息{top=-1;}int addService(int n,char *na)//添加被服务人员时先查找是否存在{Service *p=query(n);if (p==NULL){top++;read[top].addService(n,na);return 1;}return 0;}Service *query(int Serviceid)//按编号查找{for (int i=0;i<=top;i++)if (read[i].getno()==Serviceid &&read[i].gettag()==0){return &read[i];}return NULL;}void disp() //输出所有被服务人员信息{for (int i=0;i<=top;i++)read[i].disp();}void Servicedata();//被服务人员库维护~RDatabase() //析构函数，将read[]写到Service.txt文件中{fstream file("Service.txt",ios::out);for (int i=0;i<=top;i++)if (read[i].gettag()==0)file.write((char *)&read[i],sizeof(read[i]));file.close();}};void RDatabase::Servicedata(){char choice;char rname[20];int Serviceid;Service *r;while (choice!='0'){cout <<"\n\n\t\t\t服务维护\n\n\n\t\t 1 新增\n\n\t\t 2 更改\n\n\t\t 3 删除\n\n\t\t 4 查找\n\n\t\t 5 显示\n\n\t\t 6 全删\n\n\t\t 0 退出"<<endl;cin >> choice;switch (choice){case '1':cout << "输入被服务人员编号:";cin >> Serviceid;cout << "输入被服务人员姓名:";cin >> rname;addService (Serviceid,rname);break;case '2':cout << "输入被服务人员编号:";cin >> Serviceid;r=query(Serviceid);if (r==NULL){cout << " 该人员不存在"<<endl;break;}cout << "输入新的姓名:";cin >> rname;r->setname(rname);break;case '3':cout << " 输入被服务人员编号:";cin >> Serviceid;r=query(Serviceid);if (r==NULL){cout <<" 该被服务人员不存在" << endl;break;}r->delProject();break;case '4':cout << "读入被服务人员编号:";cin >> Serviceid;r=query(Serviceid);if (r==NULL){cout <<"该人员不存在"<< endl;break;}r->disp();break;case '5':disp();break;case '6':clear();break;default:cout<<"输入错误，请从新输入：";break;}}}//项目类，实现对项目的描述，项目的编号，项目名称等class Project{private:int tag;//删除标记1:已删0:未删int no;//项目编号char name[20];//项目名称int onshelf;//是否再架1:未服务2:已服务public:Project(){}char *getname() { return name; }//获取姓名int getno(){ return no; }//获取项目编号int gettag(){ return tag; }//获取删除标记void setname(char na[])//设置项目名称{strcpy(name,na);}void delProject(){ tag=1;}//删除项目void addProject(int n,char *na)//增加项目{tag=0;no=n;strcpy(name,na);onshelf=1;}int borrowProject()//服务操作{if (onshelf==1){onshelf=0;return 1;}return 0;}void retProject()//已服务操作{onshelf=1;}void disp()//输出项目{cout << setw(6) << no << setw(18) << name << setw(10)<<(onshelf==1? "欢迎使用本程序":"请服务下一位") <<endl;}};//项目库类，实现对项目的维护，查找，删除等class BDatabase{private:int top; //项目记录指针Project Project[Maxb]; //项目记录public:BDatabase()//构造函数，将Project.txt读到Project[]中{Project b;top=-1;fstream file("Project.txt",ios::in);while (1){file.read((char *)&b,sizeof(b));if (!file) break;top++;Project[top]=b;}file.close();}void clear()//全删{top=-1;}int addProject(int n,char *na)//增加项目{Project *p=query(n);if (NULL==p){top++;Project[top].addProject(n,na);return 1;}return 0;}Project *query(int Projectid)//查找项目{for (int i=0;i<=top;i++)if (Project[i].getno()==Projectid &&Project[i].gettag()==0){return &Project[i];}return NULL;}void Projectdata();//项目库维护void disp(){for (int i=0;i<=top;i++)if (Project[i].gettag()==0)Project[i].disp();}~BDatabase()//析构函数，将Project[]写到Project.txt文件中{fstream file("Project.txt",ios::out);for (int i=0;i<=top;i++)if (Project[i].gettag()==0)file.write((char *)&Project[i],sizeof(Project[i]));file.close();}};void BDatabase::Projectdata(){char choice;char bname[40];int Projectid;Project *b;while (choice!='0'){cout <<"\n\n\n\t\t\t项目维护"<<endl<<endl;cout<<"\t\t1 新增服务项目\n \t\t2 更改服务项目\n\t\t3 删除服务项目\n\t\t4 查找服务项目\n\t\t5 显示服务项目\n\t\t6 全删\n\t\t0 退出"<<endl;cin >> choice;switch (choice){case '1':cout << "输入项目编号:"<<endl;cin >> Projectid;cout << "输入项目名称:"<<endl;cin >> bname;addProject(Projectid,bname);break;case '2':cout << "输入项目编号:"<<endl;cin >> Projectid;b=query(Projectid);if (b==NULL){cout << " 该项目不存在"<<endl;break;}cout << "输入新的项目:"<<endl;cin >> bname;b->setname(bname);break;case '3':cout <<" 读入项目编号:"<<endl;cin >> Projectid;b=query(Projectid);if (b==NULL){cout <<" 该项目不存在" << endl;break;}b->delProject();break;case '4':cout << " 读入项目编号:"<<endl;cin >> Projectid;b=query(Projectid);if (b==NULL){cout <<" 该项目不存在"<< endl;break;}b->disp();break;case '5':disp();break;case '6':clear();break;default:cout<<"输入错误，请从新输入:";}}}//main() 函数的实现，程序的主界面的引导void main(){char choice;int Projectid,Serviceid;RDatabase ServiceDB;Service *r;BDatabase ProjectDB;Project *b;while(choice!='0'){cout <<endl<<endl<<"\t\t 欢迎使用售后服务管理系统\n\n\n";cout <<"\t\t\t1 服务\n\n\t\t\t2 维修\n\n\t\t\t3 项目维护\n\n\t\t\t4 消费者维护\n\n\t\t\t0 离开"<<endl;cin >> choice;switch (choice){case '1':cout <<" 服务：请输入被服务人员编号:";cin >>Serviceid;cout <<" 服务项目编号：";cin >>Projectid;r=ServiceDB.query(Serviceid);//按编号查找if (NULL==r){cout <<" 不存在该被服务人员，不能进行服务"<< endl;break;}b=ProjectDB.query(Projectid);if (b==NULL){cout <<" 不存在该服务项目，请进行下一项服务"<< endl;break;}if (b->borrowProject()==0){cout << " 该项目正在服务，请进行下一项服务"<< endl;break;}r->borrowProject(b->getno());break;case '2':cout<<"还书\n 被服务人员编号:";cin >>Serviceid;cout << " 服务编号:";cin >>Projectid;r=ServiceDB.query(Serviceid);if (r==NULL){cout <<" 不存在该人员，不能进行服务" << endl;break;}b=ProjectDB.query(Projectid);if (b==NULL){cout <<" 不存在该项目，不能进行服务·" <<endl;break;}b->retProject();r->retProject(b->getno());break;case '3':ProjectDB.Projectdata();break;case '4':ServiceDB.Servicedata();break;default:cout<<"输入错误，请从新输入：";}}}。