AK8120集团电话用户使用手册

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浩龙集团电话hl8120说明书(a、b、c)

浩龙集团电话hl8120说明书(a、b、c)

程控用户电话交换机用户手册录第一章安装注意事项1.1安装前注意事项请仔细阅读1.2安装开通注意事项,请仔细阅读1.2.1开通前检查1.2.2用户分机检查1.2.3出、入外线呼叫检查1.2.4电源及稳压设备的要求1.2.5电瓶的配置及使用1.2.6接地和地线要求1.2.7注意事项1.2.8端口连接1.2.9电瓶连接1.2.10接地第二章常见故障排除2.1常见故障排除第三章概述3.1概况3.2特点第四章结构和技术要求4.1结构和名称4.2技术要求第五章功能设置和使用方法5.1系统编程操作5.1.1指格令式5.1.2怎样将系统初始化5.1.3怎样进行功能代码批处理5.1.4怎样启动打印机5.1.5怎样设置(修改)系统日期5.1.7怎样设置分机号长5.1.8怎样设置(修改)虚拟总机5.1.9怎样进行系统软复位5.1.10系统怎样进行自检5.1.11怎样录制电脑话务员语音5.1.12怎样设置系统夜间服务功能5.1.13怎样设置编程话机功能锁5.1.14怎样设置弹性编码5.1.15怎样设置(修改)分机等级权限5.1.16怎样设置分机本地网(郊县)电话权5.1.17怎样设置分机特服号码权5.1.18怎样设置分机本地网电话权限5.1.19怎样设置分机允许外线呼入权5.1.20怎样设置内部分机呼叫权5.1.21怎样设置分机内线热线服务5.1.22怎样设置外线热线服务怎样取消内外线热线服务功能5.1.24怎样清除分机密码5.1.25怎样使用外线呼叫等待功能5.2外线编程操作5.2.1怎样设置(修改)外线局向5.2.2怎样选择外线出局方式5.2.3怎样设置外线呼入类型5.2.4、怎样指定代理总机5.2.5怎样设置外线端口开关5.2.6怎样设置外线呼入时音乐等待开关5.2.7设置某分机呼出时限5.2.8怎样选择外线计费开关方式5.2.9怎样将多条外线设置成不同组别和外线专线5.3计费编程操作5.3.1怎样选择系统计费方式5.3.2怎样设置(修改)市话计费方式5.3.3怎样设置市话费率5.3.4怎样设置市话计费延时时间5.3.5怎样设置市话(手机手续费和附加费5.3.6怎样设置手机费率5.3.7怎样设置手机延时时间5.3.8怎样设置特服号码的费率5.3.9怎样设置本地网电话费率5.3.10怎样设置本地网(特服号)计费延时时间5.3.11怎样设置(修改)本地网(特服号)手续费和附加费5.3.12怎样设置国内长途统一费率5.3.13怎样设置长途手机费率5.3.14怎样设置国内长途计费延时时间5.3.15怎样设置国内长途手续费和附加费5.3.16怎样设置国际长途统一费率5.3.17怎样设置国际长途计费延时时间5.3.18怎样设置国际长途手续费和附加费5.3.19怎样设置长途话费的特定优惠时段设置5.3.20怎样设置特定优惠率百分比5.3.21怎样设置话费优惠折率的百分比5.3.22怎样设置附加费的类型5.3.23怎样设置(清除)分机预置话费(IC卡功能)5.3.24怎样设置帐号密码5.3.25怎样实现帐号密码漫游5.3.26怎样改变帐号密码5.3.27怎样设置帐号特服权和本地网权5.3.28怎样打印某分机预置话费余额5.3.29怎样查询话单5.3.30打印操作命令5.3.31怎样打印系统版本号怎样打印某分机累计话费记录5.3.33怎样删除某分机累计话费记录5.3.34怎样选择打印方式(中/英文)5.3.35怎样设置打印话单的格式第六章总机和分机的话务操作6.1总机话务操作6.1.1总机怎样强插和分机通话6.1.2总机怎样替分机代拨长途6.1.3怎样转接外线等待6.1.4怎样设置系统的分机门数6.2分机话务操作6.2.1分机怎样呼叫总机6.2.2怎样呼叫内线分机6.2.3分机用户怎样呼叫外线用户6.2.4分机怎样呼出指定外线6.2.5怎样将外线来话转移到其他分机6.2.6怎样使用分机离位转移功能6.2.7怎样设置分机免打扰功能6.2.8怎样设置分机呼叫保护6.2.9怎样进行内部多方通话6.2.10怎样代接其它分机的来话(单键代接) 6.2.11怎样设置分机忙时代接6.2.13怎样设置分机长途密码锁6.2.14怎样设置是否利用密码限打市话6.2.15怎样设置分机闹钟提醒服务6.2.16分机怎样清除已设置的功能6.2.17怎样查询某外线被某分机占用6.2.18怎样实现内、外线三方通话第七章语音信箱功能服务7.1智能语音信箱操作7.1.1分机操作7.1.2总机操作7.2智能语言信箱设置7.2.1怎样设置语音服务功能位号第八章选配功能和使用方法8.1.1来电显示(选配)8.1.2怎样设置使用外线转外线功能(待开发) 8.1.3怎样使用免拨IP网关号功能(待开发) 8.1.4怎样设置系统话务台方式(待开发)8.2电脑话务管理8.2.1电脑话务管理系统简介(选配)8.2.2PC(电脑)连接第九章中文功能话机和分机直选台(待开发) 9.1中文显示功能话机简介9.1.1中文显示功能话机使用说明.2直选台简介9.2.1分机直选台使用方法第十章部分功能设置操作指令10.1.1系统操作指令表(一)10.1.2系统操作指令表(二)10.1.3系统操作指令表(三)10.2系统打印指令表(四)10.3分机功能操作指令表(五)第一章安装注意事项1.1安装前注意事项,请仔细阅读:1.1.1请在安装使用前,先仔细阅读本使用手册,以便正确地指导使用和安装。

企业热线通用户使用手册

企业热线通用户使用手册

公司热线通用户使用手册目录登岸用户管理系统 (3)用户基本资料 (3)改正密码 (4)查问详尽话单 (5)充值卡充值 (5)通话模式自动生成 (6)选择通话模式 (6)设置通话模式内容 (7)设置时间段模式内容 (8)设置白名单 (8)设置黑名单 (9)设置呼出绑定电话 (9)设置主叫呼出显示方式 (10)用户系统信息 (11)登岸用户管理系统请在阅读器中输入进入热线通用户登岸页面。

(如图1)选择你所在城市,输入号码和密码,点击“登岸”进入。

(如图 2)图 1图 2用户基本资料查察热线通用户开户资料。

(如图 3)用户能够改正除标有 * 号信息,点击“确立”达成操作。

图 3改正密码改正热线通用户登岸密码。

(如图4)图 4查问详尽话单查问你热线通号码详尽通话记录。

(如图 5)输入查问开端和结束时间。

点击“确认”达成操作。

图 5充值卡充值为热线通号码进行 IP 卡充值。

(如图 6)如图 IP 卡余额 O,将没法进行长途呼喊。

输入有效充值卡号码和对应充值号码,点击“确认”达成操作。

图 5通话模式自动生成在对应条件下输入有效号码,系统将依据用户输入四个号码自动生成 6 种通话模式内容。

(如图 6)依据注意事项,输入对应号码点击“确认”达成操作!图 6选择通话模式选择合合用户通话模式。

(如图 7)每个通话模式详细内容在“设置通话模式内容”中进行操作。

选择目前要使用通话模式,点击“确认”达成操作。

图 7设置通话模式内容设置对应通话模式详细内容。

(如图8)选择对应通话模式,而后在通话号码中设置,该通话模式中 3 个转接号码,并却选择号码呼喊方式。

挨次类推,设置多有通话模式。

设置达成后,页面下方显示目前所有通话模式相信信息。

(如图 9)图 8图 9设置时间段模式内容依据用户需要把各个时间段设置成适合自己通话模式。

(如图 10)图 10设置白名单公司热线通主人能够上网在系统操作菜单中设置优先用户电话号码,即白名单。

AK8120说明书

AK8120说明书

3.2 拨打外线电话 ······················· 14
1 拨号出中继 ······························ 14 2 直通中继(免拨号出局) ························ 15 3 指定出中继 ······························ 16 4 外线预约(中继遇忙回叫) ······················ 16 5 代拨 ································· 17
3.5 其它功能 ························· 25
1 分机末次(拨打外线)号码重拨 ····················· 25 2 分机长途密码设置、使用、修改 ····················· 26 3 帐号使用与密码修改 ·························· 27 4 分机自检 ······························· 27 5 分机听音乐 ······························ 28 6 查询分机弹性号码 ··························· 28 7 查询分机原始号码 ··························· 29 8 查询分机、帐号等级 ·························· 29 9 查询末次已接电话号码 ························· 30 10 查询末次未接电话号码 ························· 30 11 查询主机日期、时间 ·························· 30 12 查询分机、帐号末次通话费用 ······················ 31 13 查询分机、帐号总话费 ························· 31 14 查询分机、帐号押金余额 ························ 32 15 查询主机版本及分机组号 ························ 32

酒店集团电话解决方案

酒店集团电话解决方案

酒店集团电话解决方案篇一:酒店电话交换综合解决方案酒店程控电话交换系统解决方案AK8120-R集团电话系统简介本系列数字用户交换系统遵照ITU和CEPT规范标准设计,将传统的PABX演变为一个灵活的、适应各种通讯需求的语音交换平台;其设计思想既适应当今的语音通话的使用,又考虑到未来的技术及应用的发展趋势。

本系列数字用户交换机系统采用模块化的硬件结构、通用标准槽位为系统的配置及(转载于: 小龙文档网:酒店集团电话解决方案)扩充提供了极大的灵活性;开放的、工业标准的接口有利于系统自身与当今及未来的众多产品集成应用;采用通用软件的设计理念,有效加速了新功能/新应用的启用。

系统管理软件提供一个格式简单、友好的用户界面,除了具有话务实时监控、参数设置、话费查询/统计/结算等功能外,还具有话务呼叫转接处理的功能,通过鼠标即可实现电话的转接、保留、插入、呼出等操作,是从原单一话务观察向人机互动操作的创新发展。

交换系统构造如下系统连接图主机前视图主机后视图AK8120-R集团电话功能简介功能特点? 可连接PC机用于计费或话务台综合管理;? 增强型的话务管理软件,在话务监控界面,通过鼠标即可实现电话应答、保留、插入、呼出等操作;? 灵活的计费方式,能满足各家电信运营商不同费率标准的收费要求;? IP 主叫号码加发功能:系统自动加发运营商的主叫接入号,免除繁琐的IP拨号方式,既方便又省钱;? 押金管理功能,用户押金透支,降低呼出等级(透支后的等级、押金下限额等参数用户均可设);? 内外线来电显示(FSK、DTMF信号兼容),来电号码随机走(FOLLOWME);? 三段式中继引导语音提示服务:呼入引导、分机忙提示、无人接听提示且各段语音用户可以现场录制;? 用户语音信箱功能:输入相应的语音功能码可报分机号码、分机等级及系统时间等; ? 入中继群呼功能:入中继群呼分机同时振铃,(来电显示中继)同时显示来电号码,其中任一部分机提机均可与外线通话;? 入中继直拨功能:入中继无须人工转接,听引导语音后可直接拨分机号码;? 配置标准话务转接台,满足用户话务转接的各项需求:中继入-中继出汇接、呼入应答、呼出代拨;? 本局局号、分机号码可任意设置;? 中继、分机分组管理功能;? 内外线电话区别振铃功能,用户可根据振铃声来判断是内、外线电话;? 帐号漫游功能,系统提供900个帐号,帐号维持时间、等级、押金下限额等参数用户均可设;? 分机多权限管理:分机具备公网级别、专网级别、本地限拨、特服限拨、夜间权限、内入禁止、外入禁止7项权限管理;? 通话限时功能,限时类型和时间用户可设;? 分机具备日间和夜间二种不同呼出等级;? 分机(转接电话)拍叉识别时间可调节,能满足任意话机的‘闪断’(FLASH)键的拍叉时间;? 值班分机转接电话无须拍叉(最多4部),方便值班分机转接电话; ? 经理-秘书功能:呼叫经理电话先由秘书分机接听,秘书根据来话性质再转移到经理分机或作其它相应的处理;? 提供外接音乐输入接口,方便背景音乐的接入;? 提供广播输出接口;? 应用最新截铃技术,振铃提机不震耳;? 应用最新的忙音检测技术,在自动呼入方式时,外线用户挂机,内线分机自动及时停止振铃;? 内置UPS的开关电源,用户只需配置电瓶,即无停电之虞; ? 分机、中继端口均配备K20抗雷击保护电路。

微型注塑机使用说明书8120

微型注塑机使用说明书8120
台湾WEINVIEW
模块
台湾FATEK—VOM
温控器
日本RKC
继电器
日本OMRONΒιβλιοθήκη 电源台湾明纬行程开关
光电感应
漏电开关
浙江正泰
电机
日本东方电机
立柱
德国进口硬铬精密导杆,导套采用自润滑功能碳墨合金导套
主机铝合金部件
进口T651并氧化处理
注塑筒
NTP系列,全硬螺杆,合金等级A
语音部件
立体声扬声装置
四、操纵
产品名称规格数量备注六角扳手31651614各一把快速接头814维护与保养1故障现象及排除方式故障部位故障原因排除故障故障现象电源线电源线断线更换电线无法正常通电漏电保护开关漏电保护开关没开漏电开关复位第12故障部位故障原因排除故障故障现象实际温度已到进入动作选择界面软件系统加温时间未到点击窗口右上角语音提示温度未此处设有加温时间解除根据原料类型设置加热系统温度过低合理的温度参数点击射胶后退使炮筒未到复位炮筒回到原位溶胶传感器溶胶无法启动调整继电器开关溶胶电机溶胶电机未通电调整电机转速料斗进料口堵塞清理进料口料斗有剩余原料语音提示原水泵水泵未开开启水泵检查炮筒座冷却水料已用完炮筒座炮筒座温度过高流是否流通电机电机齿轮磨损有异响更换电机调速器调速器开关未开开启调速器开关无法合模触摸屏按键系统程序混乱重新开机启动传感器传感器未接收到感应检查传感器位置注塑机射胶时无电机损坏或电机未通电检查电机或电源法射胶或射胶速射胶电机模具唧咀与射咀中心位将模具唧咀位置对度缓慢模具进料口置有偏差正到射咀中心位水管接头水管接头损坏更换接头水泵系统漏水无炮筒座温度过高使水管变形更换水管水箱水位水位未到最低限制将水加至有效水位中间继电器无法通电检查线路电机不转传感器传感器未接收到信号检查传感器电机齿轮齿轮少齿或齿磨损更换电机齿轮第132禁止机床超出其使用范围3模具安装必须准确锁模压力调整合理

AK8120使用手册

AK8120使用手册
无 无 总台 无 双音 有 有 无 无 无 无 无 有 有 有 有 有 有 有 有 有 有 有 固定 0 端口
2
Rc
有 无 无 有 无 无 单段 12 秒, 用户可录 无
无 无 总台 有 和弦 有 有 有 有 有 2000 条 有 有 有 有 有 有 有 有 有 有 有 有 固定 0 端口
Re
有 有 有 有 无 有 三段 20 秒, 用户可录 有
说明 ◆ 内线预约无权限设置; ◆ 被预约方空闲后,二方同时振铃; ◆ 该功能只对占线的分机进行预约。
举 例 8008 拨 8002 分机听忙音,预约的操作如下: ◆ 8008 分机提机,听见内线拨号音; ◆ 拨 8002 分机听忙音; ◆ 拨 3,听证实音后挂机; ◆ 8002 分机空闲,8008 与 8002 分机振铃; ◆ 8008 分机提机听回铃音,8002 分机振铃; ◆ 8002 提机即与 8008 分机通话。
内置音乐 内、外线区分振铃
信号音选择 日、夜服功能
帐号漫游 计费功能 话单存储 押金管理 分机多等级管理 呼出号码限制 直接出局 多路由出局 组内、组外呼叫
代拨 拨号代接、快捷代接
入中继--人工方式 入中继—直拨方式 入中继--群呼方式 入中继--排队方式
带外线强插
Ra
无 无 无 无 暂无 无 单段 12 秒, 用户可录 无
适用对象 Ra、Rc、Re 型
相关项 ◆ *105 本机字头设置
3. 强拆分机(总机有权)
操作 ◆ 分机提机,听见内线拨号音;
13
◆ 拨打用户功能码+59+分机号码。 说明
◆ 用户功能码取值 0~9,出厂默认:1; ◆ 强拆分机功能固定为总机(即 8000 分机)有权; ◆ 若分机设置了呼叫保护后,总机强拆功能无效。 举 例 假设用户功能码为 1,8001 分机与 8002 分机正在通话,总机要与 8001 分机通话的操作

AK8120集团电话用户使用手册

AK8120集团电话用户使用手册
使用本产品时,请务必遵守下述事项: 1、请让本产品远离产生电噪声的设备,如荧光灯、马达和电视机等,此类噪声源会干 扰集团电话的性能。 2、请让本产品远离灰尘、湿气、高温(超过 40 度 )及振动等,此类环境会减少集团 电话的使用寿命。 3、本产品只能连接至产品标签上指定类型的电源。如果要连接电瓶,确保电瓶极性及 电压正确。备用电池应放在通风处并远离发热设备和火源。 4、系统主机的接地电阻应小于 4 欧姆。接地条件直接影响通话质量、防雷设施和系统 工作的稳定性,未接地或未正确接地,主机内 k20 抗雷击保护将不起作用,有时甚至可能 对工作人员的人身安全造成威胁。 5、请勿在有雷电时使用有线电话,雷电有导致电击的危险。 6、为减少发生电击的危险,非专业人员请勿拆卸本产品。 7、此为 A 级产品,在生活环境中,该产品可能会造成无线电干扰。在这种情况下,可 能需要用户对其干扰采取切实可行的措施。
4.9.2 优畅 Rh 与优尚 Rx 中继引导语音录制与试听·················································· 30 4.10 关于来电显示设置······················································································31 第五章 话机编程 32 一、话机编程须知·····························································································32 二、通用命令集································································································32

中联电话交换机常见问题及解决方法

中联电话交换机常见问题及解决方法
3.PC编程(Ra无PC编程):PC与交换机联机后,进入主机参数,在中继参数界面中将空中继端口关闭,修改完成后全部选中后保存,再下载即可。
如果无法确定未接外线的中继端口是多少,可以用以下方法找出:比如交换机是6+24的配置,一块中继板6个外线端口,从运营商接了3条外线进入,但是不清楚具体接在哪些端口,可以在任意分机上提机拨17+端口号,指定中继出局。如果拨1701后是拨号音,说明此端口是正常的;如果是忙音,说明此端口现在有人占用或者中继开关已经关闭;如果是静音,说明此端口外线有问题或者外线为空,这时01这个号就是前面所说的要找的空中继的端口号。一次这样下去从1701—1706去试,听静音就是空中继,记下相应的端口号。注意:01端口在软件中的端口号是对应00,02端口在软件中的端口号是对应01,以此类推。
常见问题及解决方法
AK8120系列()
问题描述
原因分析
解决方法
如何与宾馆酒店信息管理系统实现对接。
主机本身没有提供宾馆酒店信息接口。
1.CPU程序版本E3.10及以上,话务管理软件V3.10以上。
2.话务管理软件必须时时打开并需启动话单转发功能。
3.串口线连接:PC机的COM1口与交换机串口连接,PC机COM2口与COM3口通过DB-9S通讯线连接
中继引导语音无法录制
用户操作不当
在总机上(8000分机)提机输入*101*333333#听证实音后挂机;再提机输入*107*#后录音,录制完成后挂机即可。用*107#放音可听自录语音,录音不理想可输入*107*#重新录制。录音问题一般都是由于没有输入*101命令而无法录制。
修改分机弹性号码不成功
用户操作不当
拨0不能出外线,听静音。
外线自身问题或者有未接外线的中继开关没有关闭。
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3.7.3 重拨·······································································································21
3.7.4 广播设置使用·························································································· 21
3.7.5 三方通话(会议电话)·············································································· 22
3.7.6 分机长途密码设置使用·············································································· 22
第三章 用户操作 16 3.1 内线呼叫····································································································16 3.2 外线呼叫····································································································16 3.3 呼叫转移····································································································17 3.4 截接(代接)·································································································17 3.5 用户语音信箱····························································································· 18 3.6 新业务功能································································································19 3.7 其它··········································································································21
注意事项
当您安装、使用本产品时,请务必遵守下述事项: 1、请让本产品远离产生电噪声的设备,如荧光灯、马达和电视机等,此类噪声源会干 扰集团电话的性能。 2、请让本产品远离灰尘、湿气、高温(超过 40 度 )及振动等,此类环境会减少集团 电话的使用寿命。 3、本产品只能连接至产品标签上指定类型的电源。如果要连接电瓶,确保电瓶极性及 电压正确。备用电池应放在通风处并远离发热设备和火源。 4、系统主机的接地电阻应小于 4 欧姆。接地条件直接影响通话质量、防雷设施和系统 工作的稳定性,未接地或未正确接地,主机内 k20 抗雷击保护将不起作用,有时甚至可能 对工作人员的人身安全造成威胁。 5、请勿在有雷电时使用有线电话,雷电有导致电击的危险。 6、为减少发生电击的危险,非专业人员请勿拆卸本产品。 7、此为 A 级产品,在生活环境中,该产品可能会造成无线电干扰。在这种情况下,可 能需要用户对其干扰采取切实可行的措施。
一、话机编程须知·····························································································32 二、通用命令集································································································32 系统编程········································································································· 32 *100 编程模式选择···························································································· 32 *100 设置分机振铃方式······················································································32 *101 进入系统编程···························································································· 33 *000 主机初始化······························································································· 33 *102 设置主机日期···························································································· 34 *103 设置主机时间···························································································· 34 *104 交换网络检测···························································································· 34 *105 设置本机字头···························································································· 34 *106 信号音频率选择·························································································36 *108 主机自检·································································································· 36 *109 绳路占用方式选择······················································································36 *110 设置夜间时段···························································································· 36 *111 设置内线热线延时时间················································································37 *501 FSK 占用方式选择······················································································37 *503 分机无人接听,回振值班分机设置································································ 38 中继参数········································································································· 39 *200 中继开关·································································································· 39 *201 设置中继计费启动方式················································································39 *202 设置中继呼入方式······················································································39 *203 设置中继值班分机······················································································40 *204 设置中继群呼分机······················································································40 *205 设置中继发号方式······················································································41 *206 设置中继出局方式······················································································41 *207 设置中继路由···························································································· 42 *208 设置中继组号···························································································· 42 *209 外线来显“DTMF”制式振铃前后选择····························································· 43 *210 设置 IP 加发号码······················································································· 43 *211 中继来显制式选择······················································································43 *212 设置中继来显开关······················································································44 *113 出中继占用方式选择···················································································44 *322 人工转接呼入--中继来显延时时间调整·························································· 44 *323 直拨(自动)呼入--中继启动时间调整·························································· 45 *502 外线直拨呼入—拨错号、拨 0 处理································································ 45 分机参数········································································································· 45 *300 设置分机日间呼出等级················································································45 *316 设置分机夜间呼出等级················································································46 *301 设置分机号码···························································································· 46 *302 设置分机内部呼叫权限················································································47 *303 设置分机组号···························································································· 47
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