湖南电大商务英语写作试题

试卷代号：6320

湖南广播电视大学2014年1月开放教育期末考试

商务英语写作试卷

2013年12月

注意事项

一、将你的准考证号、学生证号、姓名及分校（工作站）的名称填写在答题纸的规定栏内。考试结束后，把试卷和答题纸放在桌上。试卷和答题纸均不得带出考场；

二、仔细读懂题目的说明，并按题目的要求答题。答案一定要写在答题纸的指定位置上，写在试卷上的答案无效；

三、用蓝、黑圆珠笔或钢笔答题，使用铅笔无效。

I.

Complete the letters with the words given. (10 points, 1 point each)

and,appreciate, appreciated,checked,for,in, irregular, satisfactory, Thank, write

(1)

Dear Ms Lee,

___1___ you for all the assistance you have given in the last six months. We do ___2___ yourwillingness to work long and ___3___ hours.

I should just like you to know that your understanding ___4___ sympathetic approach ismuch

___5___ by all of us.

Yours sincerely，

X X X

(2)

Dear Sir,

I have ___6___ my records and I have found that Mr. Fong is correct in his complaint. Iam afraid I was responsible ___7___ confusing his invoice with another invoice to Singapore. I

must apologize for making this mistake.

I suggest that I ___8___ immediately to him to apologize and tell him to ignore the invoicehe has. I shall then make sure that he gets a replacement invoice ___9___ the very near future.

I hope this suggestion is ___10___.

Yours faithfully，

X X X

II. Choose the best answer for each question.(10 points, 1 point each)

11. We recommended ______.

A. to buy

B. you bought

C. buying

12.We shall appreciate it if you will effect shipment as soon as possible,thus ______ our buyers to catch the

brisk demand at the beginning of the season.

A. enable

B. enabling

C. enables

13.I am writing ______ your advertisement for the position of Conference Manager.

A. in view of

B. in reply of

C. in response to

14. _______ the quality, you must assure that we would get the goods produced in2013.

A. In regard to

B. Due to

C. In view of

15. ______ we appreciate your cooperation in giving us the information about yourmarket,we regret that

we are unable to reduce our price to the level you indicated.

A. If

B. Since

C. While

16.The report is to be ______ o the Directors as soon as possible.

A. prepared

B. promoted

C. presented

17.As soon as we receive the signed form,we will add your name to the list of people ______ snow shoveling.

A. requiring

B. require

C. required

18. I am glad that I feel quite ______ for the position you advertised.

A. qualifying

B. qualified

C. qualification

19. I will phone you next week after you ______ a chance to go over the material.

A. have had

B. had

C. had had

20.After checking the goods against your invoice, we discovered a considerable shortage ______ number.

A. as

B. to

C. for

III. Match(10 points, 1 point each)

A. In the following, 21-25 describe the problems, and a —e give the solutions. Please match them.

21. The material is not up to the standard of the similar material we ordered from you.

22. The PCB may be faulty.

23. The television voltage selector may be incorrectly set.

24. The computer appears to be over-heating.

25. The sum of $1, 000 is now overdue.

a. You should replace the PCB.

b. You ought not to use the computer for long periods.

c. You need to make sure that you set the voltage selector correctly.

d. Please settle your payment within three days.

e. Our Packing Department is always extremely busy, and unfortunately the product was mistakenly packed.

B. Choosing from f —j to match 26 —30.

26. Our new toothpaste leads to fewer cavities.

27. The Micro Fax 2000 produces faxes which are clear and legible.

28. The CX2 is reliable.

29. According to our Accounts Department, the delay in delivery is because we didn't get your order until

th March.

930. Could you please send me the recent US Retail Trade Report within regard to the major trends and changes in the US retail industry?