湖南电大商务英语写作试题

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电大1365《高级商务英语写作》开放大学期末考试试题2019年7月(含答案)

Part 2 Translation (20 points)
Questions 11-15 are based on the following task. Directions: Translate the following sentences into Chinese CEnglish). 11. The respons 心 lities include receiving visitors, scheduling meetings, and writing routine letters and reports. 12. 我期望有机会亲自与您讨论我的资格。 13. Our company is renowned for having the most extensive ranges of products including furniture and handicraft. 14. 我们要感谢您和贵公司近期 300,000 美元的捐款。 15. We are pleased to inform you that we have covered the above shipment with the People's Insurance Company of China against WPA.
(20 points)
Part 3: Paragraph Organization
(20 points)
Part 4: Writing
(40 points)
• The total marks for this examination are 100 points. Time
allowed for completing this examination is 90 minutes.

商务英语写作考试试题

商务英语写作考试试题一、选择题（共 20 题，每题 2 分）1、 When writing a business email, which of the following salutations is the most appropriate?A Dear Sir or MadamB To whom it may concernC HelloD Hi2、 Which of the following is the correct format for the date in a business letter?A 05/06/2023B 5th June, 2023C June 5, 2023D 2023/6/53、 In a business report, which section should come first?A Executive summaryB IntroductionC FindingsD Conclusions and recommendations4、 When expressing gratitude in a business letter, which phrase is more formal?A Thank you very muchB I am truly gratefulC Many thanksD I appreciate your assistance5、 What is the correct way to write a subject line in a business email?A Meeting tomorrowB About the meeting tomorrowC Meeting about tomorrowD Tomorrow's meeting6、 In a business proposal, which part should provide detailed information about the solution to the problem?A BackgroundB Proposed solutionC BenefitsD Implementation plan7、 Which of the following is a proper closing for a business letter?A Best regardsB Sincerely yoursC Kind regardsD All of the above8、 When writing a complaint letter, which tone is most appropriate?A Angry and aggressiveB Polite but firmC Casual and friendlyD Indifferent9、 What is the purpose of a cover letter?A To introduce yourself and your qualificationsB To request informationC To follow up on a previous communicationD To express gratitude10、 In a business contract, which clause is essential?A Confidentiality clauseB Force majeure clauseC Termination clauseD All of the above11、 Which of the following is an example of a buffer in a negative business message?A I understand your frustration, butB Unfortunately, we cannotC This is a difficult situation, howeverD We apologize for the inconvenience12、 When making a request in a business email, which phrase is more polite?A I need you toB Could you pleaseC You mustD I want you to13、 What is the correct structure of a business memo?A Heading, date, to, from, subject, bodyB Date, heading, to, from, subject, bodyC Heading, date, from, to, subject, bodyD Date, heading, from, to, subject, body14、 In a business presentation, which visual aid is most effective for presenting data?A GraphsB PicturesC VideosD Maps15、 Which of the following is a common mistake in business writing?A Using jargon and technical termsB Writing in a passive voiceC Failing to proofreadD All of the above16、 When writing a job advertisement, which information should be included?A Job title, duties, qualifications, salaryB Company history, mission statementC Employee benefits, working hoursD All of the above17、 What is the difference between a memo and a letter?A A memo is more formal than a letterB A memo is used for internal communication, while a letter is for externalC A memo is longer than a letterD A memo does not require a salutation or closing18、 In a business email, how many paragraphs are ideal for the main content?A 1-2B 3-4C 5-6D As many as needed19、 Which of the following is an example of a positive message in business communication?A A promotion announcementB A layoff noticeC A price increase notificationD A delay in delivery20、 What is the purpose of a minutes of meeting?A To record the decisions made and actions agreed uponB To summarize the discussion pointsC To provide a detailed account of who attended the meetingD All of the above二、填空题（共 10 题，每题 2 分）1、 The three main parts of a business letter are the ＿_________, the body, and the closing2、 A ＿_________ is a short written message used for internal communication within an organization3、 In a business report, the ＿_________ section provides an overview of the report's purpose and key findings4、 When writing a business email, it's important to keep the message ＿_________ and to the point5、 The ＿_________ is the person or group to whom a business letter or email is addressed6、 A ＿_________ is a formal written offer to supply goods or services at a stated price and under specified conditions7、 In business writing, using ＿_________ language helps to ensure clarity and understanding8、 The ＿_________ of a business email should be specific and convey the main idea of the message9、 A ＿_________ is a detailed written plan for a project or activity10、 In a complaint letter, it's important to include specific ＿_________ to support your complaint三、简答题（共 5 题，每题 8 分）1、 Explain the difference between formal and informal business writing2、 Describe the steps involved in writing a business proposal3、 What are the key elements of a good business email?4、 How can you ensure the clarity and accuracy of your business writing?5、 Discuss the importance of proofreading in business writing and list some common proofreading errors四、写作题（共 2 题，每题 20 分）1、 Write a business letter to a potential client introducing your company and its products or services2、 Write a business report on a problem your company has faced and the solutions you propose。

电大网考《商务英语基础》试题及答案

电大网考《商务英语基础(1)》作业试题及答案一单选题1.Can I ____a message or would you like to ring him on his mobile phone?（5.00分）A. makeB. leaveC. haveD. take2.The engineer recommended________（5.00分）A. when we look at this question.B. that values his new ideas.C. that the process can be made simpler.D. which is the Mark 2 project.3.Shall we get straight ________to business?（5.00分）A. inB. downC. overD. for4.We’ll do our _____to make your visit worthwhile.（5.00分）A. bestB. muchC. mostD. worst5.We very much appreciate your efforts________（5.00分）A. our production costs must be no more than 15 percent.B. has done damage to our reputationC. to negotiate with youD. to make this product possible6.Because we can’t find a compromise________（5.00分）A. we’ve ever given before.B. but I got nothing out of it.C. and there are two hundred and sixteen thousand employees worldwide.D. I am afraid we can go no further.7. I have the authority________（5.00分）A. to negotiate with youB. has done damage to our reputationC. to make this product possibleD. what seemed an impossible problem8.Could you come______ to the development workshop for a second?（5.00分）A. upB. onC. downD. over9.Could you _________the times of flights to Atlanta and reserve me a seat?（5.00分）A. find throughB. findC. find overD. find out10.The company really needs the fax machine by tomorrow________（5.00分）A. we’ve ever given before.B. but I got nothing out of it.C. or it will have to look elsewhere.D. I am afraid we can go no further.11.I have a small token of our gratitude________ （5.00分）A. that the process can be made simpler.B. when we look at this question.C. which is the Mark 2 project.D. which I would like you to have.12.I wonder __________you could check Mr. Sakai’s European itinerary.（5.00分）A. howB. ifC. thatD. what13.Hello. my name is Edward Green. I _________to speak to Mr. Smith, please.（5.00分）A. would likeB. wantC. want toD. glad14.I think the discount is higher than anything________ （5.00分）A. or it will have to look elsewhere.B. we’ve ever given before.C. there are two hundred and sixteen thousand employees worldwide.D. but I got nothing out of it.15.The Greenfield site has made the campus .（5.00分）A. to look more beautifulB. looks more beautifulC. look more beautifulD. looking more beautiful1.Please me how to do the market research fora new product.（5.00分）A. takeB. haveC. showD. give2.We need to consider a couple of options________ （5.00分）A. which is the Mark 2 project.B. when we look at this question.C. that values his new ideas.D. that the process can be made simpler.3.The computerized doll the quality test. （5.00分）A. passedB. succeededC. madeD. got 4.The telephone line is busy at the moment. （5.00分）A. fairB. quiteC. wellD. quiet5.They look forward to the new products soon. （5.00分）A. sawB. seeC. seeingD. to see6.The seller was trying to sign a substantial order________（5.00分）A. that is made with certain conditions.B. that you have finalized the delivery dates.C. then he could get a large discount.D. to be more flexible over terms of payment.7.She mail the package before the post office closes.（5.00分）A. hasB. have toC. has toD. must to8.In those early days, the boy company’s business was model railways and cars.（5.00分）A. usefulB. fullC. easyD. core9.She said that she wouldn’t mind the typingwork for you.（5.00分）A. about doingB. to doC. doingD. do10.We use our tongue to .（5.00分）A. feelB. tasteC. touchD. see11.I just received a proposal________（5.00分）A. that you have finalized the delivery dates.B. to be more flexible over terms of payment.C. that is made with certain conditions.D. that could benefit both of us.12.The researcher has to start looking for a company________（5.00分）A. which I would like you to have.B. that values his new ideas.C. which is the Mark 2 project.D. that the process can be made simpler.13.The two parts reached no solution on the final item________（5.00分）A. which is the Mark 2 project.B. which I would like you to have.C. that the process can be made simpler.D. that values his new ideas.14.A provisional agreement is one________（5.00分）A. that could benefit both of us.B. that you have finalized the delivery dates.C. that is made with certain conditions.D. then he could get a large discount.15.The new executive has done well to make the wholesaler agree________（5.00分）A. that could benefit both of us.B. then he could get a large discount.C. that is made with certain conditions.D. to be more flexible over terms of payment. 1.A: Would you like a cup of coffee?B:_____________________.（5.00分）A. That’s Research and Development.B. No, thank you.C. Yes.D. Thank you.2.Is it possible________（5.00分）A. It is entirely our fault.B. to talk to the Manager?C. I’m terribly sorry.D. with our compliments.3.Our sales brochure for this summer should be by the end of July.（5.00分）A. excitingB. exactC. readyD. ingenious4., three months ago I could not have negotiated this deal.（5.00分）A. EspeciallyB. PartiallyC. EntirelyD. Obviously5.A: Welcome to Bibury Systems.B:___________________.（5.00分）A. Thank you.B. That’s Research and Development.C. No, thank you.D. Yes.6.__________________the Manager’s not available atthe moment. But the Assistant Manager is here. HowCan I help you, madam?（5.00分）A. I’m afraidB. with our compliments.C. to talk to the Manager?D. It is entirely our fault.7.Mr. McNeil asked Mr. Don Bradley to ship the goods ____ air.（5.00分）A. byB. onC. atD. in8.A: Good weekend?B: _________.（5.00分）A. Yes.B. Thank you.C. No, thank you.D. Excellent, thank you.9.No credit will be offered ____ you place an order for more than 40.000 units.（5.00分）A. afterB. whenC. ifD. unless10.The board room can fifty people.（5.00分）A. makeB. holdC. putD. support11.Could you the appointment next Monday?（5.00分）A. rearrange, forB. rearrange, atC. rearrange, untilD. rearrange, in12.The discussion has been until Monday. （5.00分）A. put up withB. put offC. put outD. put of13.We agreed in front of the building this afternoon.（5.00分）A. meetingB. meetsC. metD. to meet14.A: Are you Edward Green?B:_______________.（5.00分）A. Excellent, thank you.B. Thank you.C. No, thank you.D. Yes.15.A: I’m sorry,R&d?B:_______________________.（5.00分）A. No, thank you.B. Thank you.C. Excellent, thank you.D. That’s Research and Development.1.--- Here is the company structure of Bibury Systems. --- I see. Where does Kate fit the company structure?（5.00分）A. withB. intoC. inD. onto2.A._____________.B. Yes. I haven’t retired yet.（5.00分）A. That’s not exactly true.B. Peter, are you still doing consultancy work?C. How are things at Bibury System?D. Nice to meet you again. Peter. It’s been a long time.3.A:Good morning. Phil Watson’s office.B:___________.（5.00分）A. My name is Don Bradley.B. Hello. Can I speak to Phil Watson, please?C. Can you take a message, please?D. I’ll try his mobile.4.This result my research, Can you see it? （5.00分）A. provesB. approvesC. welcomesD. values5.We can make the new research an priority.（5.00分）A. entireB. obviousC. expensiveD. absolute6.A:Something important has come up.________.B:Can it wait? I’ll be through in ten minutes.（5.00分）A. Can you spare a minute?B. Can it wait?C. Sorry to interrupt.D. Do you mind…?7.We employ about seven hundred full-time people. But we causal staff when we need them.（5.00分）A. check inB. taken inC. check outD. take on8.A:I’m afraid Mr. Watson is not in the office at the moment.B:______. （5.00分）A. Can you take a message, please?B. My name is Don Bradley.C. Hello. Can I speak to Phil Watson, please?D. This is Don Bradley.9.--- Do you know our company at all?--- No, it’s the first time here.（5.00分）A. I had beenB. I am comingC. I wasD. I have been10.They have a very big budget. They five percent of their profit to that department . （5.00分）A. thankB. commitC. contributeD. make11.Sally, you have arranged for me tomorrow, it’s canceled.（5.00分）A. whateverB. whicheverC. whatD. however12.A: It’s good of you to see me.B:_________. I have heard a lot about your company.（5.00分）A. Good things, I hope.B. News travels fast in the toy industry.C. Not at all.D. They are very impressive.13.A: Do you like it?B:___________.（5.00分）A. Yes.B. It’s very good.C. Excellent, thank you.D. No, thank you.14.We always buy products with the sales performance.（5.00分）A. mostB. bestC. muchD. more15.A: As you know, JK Toys has a strong presence in Europe.B: Yes, I saw your sales figures for last year.____________.（5.00分）A. Not at all.B. News travels fast in the toy industry.C. They are very impressive.D. Good things, I hope.二判断题1.The new launch date is very tight. ‘Tight’ here means not leaving enough time.（5.00分）错误正确2.If you are stuck, change to a new point. ‘To be stuck’ means to be sure of something.（5.00分）错误正确3.I don’t think price can be a factor at this stage. The sentence means to consider the price matter now. （5.00分）错误正确4.That is the existing product range. “product range” means product portfolio.（5.00分）错误正确5.The engineer hasn’t got time to track down the problem. ‘To track down’ means to find out. （5.00分）错误正确1.Let’s move from the general to the specific. This sentence means let’s talk about some particular and about some part, but not about the whole.（5.00分）错误正确2.Mr. Smith isn’t available. This sentence means Mr. Smith is free and not busy.（5.00分）错误正确3.If you have any questions, please feel free to interrupt at any time. This sentence means if you have something that you don’t understand, you can make a break in at any time.（5.00分）错误正确4.They’re doing some very innovative work in solar energy. “innovative” here means something out of date.（5.00分）错误正确5.Let’s have a run through. This sentence means let’s run from one side to another.（5.00分）错误正确1.We have a very flexible position on licensing deals. “flexible” here means very hard and uneasy to bend. （5.00分）错误正确2.This is the latest prototype. “prototype” here means a standard or typical example.（5.00分）错误正确3.Big Boss deserves the best packaging designs. This sentence means the toy Big Boss is not very worth having the best out packing design.（5.00分）错误正确4.When it hears the trigger word, it plays it back. “trigger word” here means a word that initiates a process or course of action.（5.00分）错误正确5.We need to speak further about this. This sentence means we need to discuss the problem more.（5.00分）错误正确1.Something important has come up. This sentence means something important happens unexpectedly. （5.00分）错误正确2.The important thing is that this is a major breakthrough. “breakthrough” here means an important development or achievement.（5.00分）错误正确3. Could you charge it to my room? “charge” here means to add it to his account so he can pay for it later.（5.00分）错误正确4.I’m afraid our office is closed until nine o’clock tomorrow morning. This sentence means our office will be open after nine o’clock tomorrow morning.（5.00分）错误正确5.J.K.Toys company will launch Dealer Dan on January 20th. “launch” here means makes the toy available to the public.（5.00分）错误正确。

电大英语写作试题及答案

电大英语写作试题及答案一、选择题（每题1分，共10分）1. The correct spelling of the word "environment" is:A. enviromentB. envoironmentC. environmentD. enveronment2. Which of the following is NOT a form of writing?A. EssayB. ReportC. NovelD. Letter3. The phrase "at the drop of a hat" means:A. ImmediatelyB. With great difficultyC. Without hesitationD. At the end of a day4. What is the opposite of "pessimistic"?A. OptimisticB. RealisticC. CynicalD. Sceptical5. The word "meticulous" is closest in meaning to:A. CarelessB. ThoroughC. HastyD. Indifferent6. In academic writing, it is important to:A. Use informal languageB. Include personal opinionsC. Avoid plagiarismD. Use colloquial expressions7. The structure of an argumentative essay usually includes:A. Introduction, Body, ConclusionB. Body, Introduction, ConclusionC. Conclusion, Body, IntroductionD. Introduction, Conclusion, Body8. Which of the following is a common method to develop a paragraph?A. Chronological orderB. Emotional appealC. Cause and effectD. All of the above9. The purpose of a conclusion in an essay is to:A. Introduce the main ideaB. Summarize the main pointsC. Provide new informationD. Challenge the reader10. The correct form of the verb "to be" in the past tense for the third person singular is:A. WasB. WereC. AmD. Is二、填空题（每题1分，共10分）11. The first step in writing a research paper is to__________ the topic.A. narrow downB. broaden outC. ignoreD. dismiss12. When paraphrasing, it is important to __________ the original meaning.A. maintainB. alterC. omitD. enhance13. A thesis statement should be __________ and arguable.A. clearB. vagueC. complexD. simple14. The word "elaborate" means to __________ or explain in detail.A. summarizeB. clarifyC. expandD. condense15. In a narrative essay, the writer often uses __________ to tell a story.A. dialogueB. descriptionC. statisticsD. examples16. The use of __________ in writing can make the text more engaging.A. humorB. jargonC. clichésD. repetition17. To __________ means to express the same idea using different words.A. plagiarizeB. paraphraseC. copyD. imitate18. A well-organized essay should have a logical __________ of ideas.A. sequenceB. repetitionC. chaosD. randomness19. The word "ambiguous" means having more than one possible__________.A. meaningB. spellingC. pronunciationD. usage20. In academic writing, it is crucial to __________ the sources of information.A. concealB. discloseC. ignoreD. invent三、简答题（每题5分，共20分）21. What are the key elements of a good thesis statement?22. Describe the process of brainstorming for an essay.23. Explain the difference between a descriptive essay and a narrative essay.24. How can you avoid plagiarism in your writing?四、写作题（共60分）25. Write an essay on the topic "The Impact of Technology on Modern Communication." Your essay should include an introduction, at least three body paragraphs, and a conclusion. (60 points)答案：一、1-5: C, D, C, A, B6-10: C, D, A, B, A二、11-15: A, A, A, C, A16-20: A, B, A, A, B三、21. A good thesis statement is clear, concise, and arguable. It should present the main idea of the。

电大《商务英语4》试题及答案

电大《商务英语4》试题及答案一、选择填空题（每题 10 分，共 5 题）— Betty, we"ll have a buffet party ne_t Saturday.Will you join us? — _______, Susan.Thank you! 选择一项：A.I"d love to B.I"m afraid not C.By no means 反馈你的回答正确解析：本题考核表达“回复邀请”的交际用语。

第一说话人邀请对方参加聚会，听者表示有兴趣参加，所以答案是 A。

正确答案是：I"d love to — I had a really good weekend at the seaside.—____________.选择一项：A.Oh, that"s very nice of you B.Oh, I"m glad to hear that C.It"s a pleasure 解析：本题考核表达“赞赏”的交际用语。

第一说话人谈到在海边度过愉快的周末，选项 A表示感谢；选项Ｂ表示赞赏，选项 C 表示很乐意，所以答案是 B。

正确答案是：Oh, I"m glad to hear that Trademarks, proprietary service marks and regulations need _____ carefully.选择一项：A.to be observed B.be observed C.being observed 译文：要认真遵守商标权、专属服务标志权和规章制度。

解析：句中 need 表示“需要，应该......”时，是实意动词，后面可以接动词不定式作宾语，但是动词不定式 observe 与主语之间是被动关系，所以答案是 A。

电大《商务英语写作》形考任务二

试卷总分:100 得分:1001.If your prices are competitive, we are confident _______ the goods in great quantities in this market.A.to sellB.in sellingC.to be sellingD.in being sold答案:B2.We should be grateful ______ you would tell us ______ they are reliable for a credit up to US $30,000.A.if...thatB.if...whetherC.whether...thatD.whether...if答案:B3._______ subsequent amendments please see to it that the L/C stipulations are strictly in accordance with the contract terms.A.Being avoidB.Having avoidC.To avoidD.Avoid答案:C4.We shall appreciate ______ us FOB Sydney.A.you to quoteB.your quotingC.you quotingD.your being quote答案:B5.The shipment arrived late; ______,?several items were damaged.A.orB.thereforeC.furtherD.moreover答案:D6.Our new billing system totals all balance, gives weekly reports and _______.A.prints statementsB.statements printC.statements are printedD.printed statements答案:A7.We hope you will ______ our complaint.A.be fully settledB.full settleC.have fully settledD.fully settle答案:D8._______ heavy orders, we cannot advance shipment of your order.A.Owing toB.BecauseC.For thatD.Thanks to答案:A9.We are willing to renew the agreement on the same terms _______ the ones in the last agreement.A.toB.likeC.withD.as答案:A10.We find your term satisfactory and would like to order the ______.A.followingB.followC.followedD.follows答案:A11.We apologize for any inconvenience that this may ______.A.happenB.causeC.openD.produce答案:B12.We hope that it will not ______ you from doing business with us in the future.A.mislaidB.provideC.tellD.deter答案:D13.We would like to go ______ into your proposal for an agency in Guangzhou.A.more farB.aheadC.furtherD.far答案:C14.Now, with our stock ______, the maximum we can supply is 50 tons.A.diminishedB.diminishesC.diminishingD.diminish答案:A15.I am sure that this quality is superior _______ that one.A.fromB.toC.forD.than答案:B16.1. Unluckily, however, I am fully occupied and cannot meet you on November 13.2. Looking forward to seeing you again.3. Indeed, we have a lot of ideas to exchange, and I am convinced we will have an even better co-operation.4. I am delighted to know that you will come to Toronto and visit our company.5. My schedule is more flexible from November 15 to 18. I wonder if you can manage to meet me during these days.正确顺序：41532?答案:正确17.1. We have enclosed a catalogue of all the specifications and varieties of our products.2. Our products are always very popular in Europe and Japan. With your help, we are hoping to penetrate the huge?market in China.3. We are awaiting the opportunity of cooperating with you.4. With a long history and high reliability, this Company has established a good reputation at home and abroad.5. It's so nice to receive your letter dated 1 July 2020. Thank you for your interest in our products. Our products include facade boards of fiber cement with natural surface, polyurethane-coated fiber cement board and late-coated fiber cement boards.正确顺序：54321答案:错误18.1. In consideration of the very pleasant business relationship we have had with your firm for more than 15 years,2. We hope that our concession will result in a considerable increase of your orders and assure you that we shall always endeavor to execute them to your complete satisfaction.3. We shall, therefore, in future draw on you at 60 d/s, documents against acceptance (D/A), and trust that these terms will suit your requirements.4. We have received your letter of 15th April in which you ask for an extension of our terms.5. we have decided to agree to your suggestion.正确顺序：41523答案:错误19.1. They are not what we want, having a dull finish instead of a bright one.2. We are sorry to say that you will have to take them back.3. Thank you for your shipment of brass beds ordered by us on October 13, but much to our regret we have to inform you that they greatly disappoint us.4. Please send us the kind we ordered and let us know what disposal to make of these as soon as possible.5. We have received many complaints from our buyers. They state that the beds are not attractive enough. We are, however, making efforts to persuade our buyers to accept them, but it seems that the dull finish has made them quite unsalable in the market.正确顺序：31524答案:正确20.1. We hope the cookies wilt be distributed among potential customers as soon as possible.2. We are delighted to know that you are willing to try our Copenhagen Butter Cookies.3. Looking forward to your comment soonest.4. At your request, we are arranging the delivery of 50 boxes of the above-mentioned product, which is supposed to arrive at your city in two weeks.5. Please do not hesitate to contact us if you have any other request.正确顺序：24153答案:正确。

电大机考商务4英语作文

电大机考商务4英语作文1. The importance of communication skills in business cannot be overstated. Effective communication allows individuals to convey their ideas, express their thoughts, and collaborate with others. It is the foundation for building relationships, resolving conflicts, and achieving goals. Without strong communication skills, businesses may struggle to succeed in today's competitive and globalized market.2. In the business world, first impressions matter. When meeting new clients or partners, it is crucial to make a positive and memorable impression. This can be achieved through confident body language, a firm handshake, and maintaining eye contact. Additionally, being well-prepared and knowledgeable about the subject matter can help establish credibility and trust.3. Networking plays a significant role in business success. Attending industry events, conferences, andseminars provides opportunities to meet like-minded professionals and potential clients. Building a strong network can lead to valuable partnerships, referrals, and business opportunities. It is important to approach networking with a genuine interest in others and a willingness to help and support each other.4. Adaptability and flexibility are essential qualities in the business world. Markets and industries are constantly evolving, and businesses must be able to adapt to changes quickly. This includes being open to new ideas, embracing technology, and continuously learning and improving. By staying ahead of the curve and being adaptable, businesses can remain competitive and thrive in an ever-changing environment.5. Time management is a critical skill for business professionals. With numerous tasks, deadlines, and responsibilities, it is important to prioritize and manage time effectively. This involves setting goals, creating schedules, and delegating tasks when necessary. By effectively managing time, individuals can increaseproductivity, reduce stress, and achieve better work-life balance.6. Building strong relationships with clients and customers is crucial for business success. This can be achieved through excellent customer service, personalized communication, and going above and beyond to meet their needs. Building trust and loyalty with customers can lead to repeat business, positive reviews, and referrals, which are invaluable for long-term success.7. In today's digital age, online presence and branding are essential for businesses. Maintaining a professional website, engaging in social media marketing, and utilizing online advertising can help businesses reach a wider audience and increase brand awareness. It is important to create a consistent and compelling brand image that resonates with the target audience.8. Finally, ethical behavior and integrity are non-negotiable in the business world. Acting with honesty, transparency, and fairness not only builds trust andcredibility but also ensures long-term success. Businesses that prioritize ethical behavior are more likely to attract loyal customers, dedicated employees, and positive public perception.In conclusion, effective communication, strong networking, adaptability, time management, building relationships, online presence, and ethical behavior areall essential aspects of succeeding in the business world. By embracing these skills and qualities, individuals and businesses can navigate the challenges and opportunitiesthat arise, ultimately achieving their goals and objectives.。

商务英语写作-国家开放大学电大易考通考试题目答案

商务英语写作1、A. You have found the right range hood manufacturer. As a leading enterprise in our industry, we constantly translate high-tech technology into satisfactory products for our customers. And our products is hugely popular in most parts of Asia and Australia.B.Enclosed is the catalogue of our products.C.It’s a great pleasure to receive your letter of January 3, 2016.D.Looking forward to your order soon.E. A special offer we supply for each user is two free nets every year. 将以上五个句子重新排列，语序为：CAEBDA. 是B. 否正确答案：A2、We would appreciate _______ us a bid for the construction project.A. you sendB. your sendingC. you to sendD. of your sending正确答案：B4、I think the firm’s difficulties are ______ bad management.A. sinceB. as a result ofC. becauseD. due to正确答案：D5、Our new billing system totals all balance, gives weekly reports and ______.A. prints statementsB. statements are printedC. printed statementsD. statements print 正确答案：A6、At your request, we’ll _____ the L/C opened for your account two weeks ago.A. adjustB. correctedC. establishedD. amend正确答案：D7、A. It is an excellent opportunity, which came as a complete surprise, and which I feel that I cannot pass up.B.Therefore, I must decline your generous offer.C.I appreciate your letter offering me the position of Systems Analyst which I recently applied for.D.Thank you for all the courtesies extended me and I enjoyed my brief visit with you.E.Shortly after I arrived back at my office from my visit with you, I was told through our Administrative Vice president that I was being promoted to the position of manager of computer services.将以上五个句子重新排列，语序为：CEABDA. 是B. 否正确答案：A8、We were told that the consignment would be sent ______ to reach the final destinationby mid November.A. so asB. in orderC. in timeD. as正确答案：C9、______ the rich resources of herbal medicine in your country, we hope we can establish long term business relations with you.A. Interesting toB. Interested inC. Interested toD. Interesting in正确答案：B10、A. With your permission, we will keep your resume on file for other openings for which you might be better suited.B.Yours was one of 60 responses to our advertisement for the position of Vice President of Production.C.While your credentials are impressive, there were a number of candidates.D.Thank you for your interest in Crimson Steel Company.E. Their backgrounds more nearly meet our needs for this position. 将以上五个句子重新排列，语序为：DBCEAA. 是B. 否正确答案：A11、A. This leaves a debit balance of $ 880.B.We enclose a statement for the period ending on the 31st June.C.We would like to remind you that in your letter of the 22nd June you promised to repay before the end of June.D.Thank you for your letter of the 18th June and your payments of $ 603 on the 4th June.E. We would appreciate a prompt settlement of this account. 将以上五个句子重新排列，语序为：DACBEA. 是B. 否正确答案：A12、We hope you will ______ our complaint.A. fully settleB. full settleC. be fully settledD. have fully settled正确答案：A13、We are now enclosing a pricelist for all the items you ______ in your letter under reply.A. requiredB. inquired aboutC. saidD. informed正确答案：B14、There is ______ for a businessman than failing to meet the sales target.A. nothing frustratingB. no frustratingC. nothing more frustratingD. no more frustrating15、A recent market survey reveals that such articles are no longer ________.A. in demandB. demandedC. on demandD. for demand正确答案：A16、In ______ of quality, our make is superior.A. termsB. termC. connectionD. connections正确答案：A17、I'm sorry to _____ you that, after careful consideration, I wish to hand in my resignation.A. have to informB. have informedC. have informingD. have been informing正确答案：A18、Please do your utmost to ______ the shipment.A. speedB. add toC. expediteD. promote正确答案：C19、A. If our staff is at fault, you may rely on our correcting the error, or makinga generous allowance if you choose to take the goods.B.We have closely examined the sample taken from our last consignment and find it in no way different in quality from the TP-415 that we have here in stock .C.We can only surmise that there must be mistakes somewhere.D.Thank you for your attention.E.In order to settle the matter, we should be pleased to send a representative to conduct an inspection.将以上五个句子重新排列，语序为：BEACDA. 是B. 否正确答案：B21、I understand that Mr. Wood is the ______ officer of the bank.A. principleB. principalC. pricipledD. pricipality正确答案：B22、We would like to go ______ into your proposal for an agency in Guangzhou.A. furtherB. farC. more farD. ahead正确答案：A23、We find your term satisfactory and would like to order the ______.A. followsB. followC. followingD. followed正确答案：C25、You have not ______ in any way to our recent letters about your past due account.A. respondB. replied toC. respondedD. answer26、Send this form to ______ requests it.A. whomeverB. whoeverC. whomD. who正确答案：B27、Unless data can be assembled ______, we will lose business to our competitors.A. quickerB. more quicklyC. more quickD. much quickly正确答案：B28、A. Thank you.B.He told me you charge $50 an hour.C.Before scheduling an appointment with you to discuss the importance of my business, I asked your secretary about your legal fees.D.I will appreciate an explanation of my bill.E. I was therefore very surprised to receive a bill for $200 when I spent no more than one hour with you. 将以上五个句子重新排列，语序为：CDEBAA. 是B. 否正确答案：B29、Companies have to _____ new and exciting ideas.A. come up withB. look outC. look forwardD. put off正确答案：A30、A hundred dollars ______ to pay for a computer.A. are not manyB. are not too muchC. are not muchD. is not too much正确答案：D31、We accept, as an exception, your order ______ business with you.A. with a view to beginB. with a view to startC. with a view to closeD. with a view to initiating正确答案：D32、We ______ your name and address ______ the Chinese Embassy in Bonn.A. are learning...fromB. have learned...fromC. have come to know...ofD. have been given...from正确答案：B33、We hope that it will not ______ you from doing business with us in the future.A. provideB. tellC. deterD. mislaid正确答案：C34、______ you have entered your new office building, you probably would like to refurnishit.A. Now thatB. So thatC. ForD. Because正确答案：A35、Something about these insurance claims ________.A. appear questionablyB. appears questionablyC. appear questionableD. appears questionable正确答案：D36、I hope all staff can _____ the visitor programme.A. take outB. get involvedC. take upD. take part in正确答案：D37、A. Several complaints have been received from customers that information took 2-3 days to reach them.B.Please double-check the addresses of people you send property details to.C.Please make sure in future that details of properties are sent out by first class post on the day we receive the request.D.We have a good reputation for efficiency and we mustn't lose it.st week 3 letters were sent to the wrong address.将以上五个句子重新排列，语序为：ABEDCA. 是B. 否正确答案：B38、After ______, the teller told Mrs. Babar the balance in her account.A. checkB. checkedC. being checkedD. checking正确答案：D38、A. We hope that you have not been inconvenienced, and that you will enjoy your purchase for a long time to come.B.Thank you for your very courteous letter.C.We are sending you another one at once-- doubly well packed, this time, to make sure it reaches you safely.D.It was apparently damaged during shipment.E. We are sorry the TV set arrived in poor condition. 将以上五个句子重新排列，语序为：BEDACA. 是B. 否正确答案：B40、_______ heavy orders, we cannot advance shipment of your order.A. BecauseB. For thatC. Owing toD. Thanks to正确答案：C41、We would like to know ______ you can guarantee delivery within one month after receipt of order.A. andB. ifC. thenD. which正确答案：B42、We are willing to renew the agreement on the same terms ______ the ones in the last agreement.A. likeB. asC. withD. to正确答案：D43、A ______ for middle management personnel is typical in this country.A. $40,000-a-year-salaryB. salary of $40,000-a-yearC. $40,000 a-year-salaryD. salary of $40,000 a year正确答案：D44、The visitor has an ______ with Mr.Hanson.A. appointmentB. reservationC. meetingD. suggestion正确答案：A45、A. They are not what we want, having a dull finish instead of a bright one.B.We are sorry to say that you will have to take them back.C.Thank you for your shipment of brass beds ordered by us on October 13, but much to our regret we have to inform you that they greatly disappoint us.D.Please send us the kind we ordered and let us know what disposal to make of these as soon as possible.E.We have received many complaints from our buyers. They state that the beds are not attractive enough. We are, however, making efforts to persuade our buyers to accept them, but it seems that the dull finish has made them quite unsalable in the market.将以上五个句子重新排列，语序为：CAEBDA. 是B. 否正确答案：A46、These products are made to _____, to satisfy consumer demand.A. meet a needB. changeC. enter the marketD. develop正确答案：A47、Philip Morris, maker of Marboro, ______ more than $3 billion a year on advertisement.A. spendsB. wasteC. givenD. making正确答案：A48、We are sorry for our mistake in the number, _____ resulted _____ your receiving the wrong goods.A. that...ofB. this...fromC. which...inD. it...as正确答案：C49、A. If you have any questions, please let us know.B.I am pleased to tell you that we are able to provide you with 300 GL980 heat exchangers and 1,000 XCO-450 air dryers.C.Thank you!D.Enclosed are the price list and the payment terms.E. Your prompt reply would be appreciated. 将以上五个句子重新排列，语序为：BEADCA. 是B. 否正确答案：B50、In order to comply with the customer’s specifications, the factory had to make several ______ in the design.A. correctionsB. mistakesC. adjustmentsD. defects正确答案：C51、It ______ that we very much appreciate the support you have extended to us in the past.A. is necessaryB. is importantC. goes without sayingD. goes without doutful正确答案：C52、Please let us know which of our products _______.A. you are interestedB. are you interestedC. they are interestedD. you are interested in正确答案：D53、A. We sincerely hope that this order will be just the first of many during the year.B.The shipping department is working on this order.C.We are indeed glad to say “Welcome” and thanks for your order of 6th June, which arrived this morning.D.We will send it to you within the next two days.E. It gives us great pleasure to be able to write this letter welcoming you to T&T. 将以上五个句子重新排列，语序为：CBEDAA. 是B. 否正确答案：B54、I hope you ______ able to accept this invitation.A. to beB. wereC. will beD. being正确答案：C55、________ on time for the appointment is very important.A. You areB. You to beC. You beD. Your being正确答案：D56、It is important that you ______ the necessary insurance.A. coveringB. coveredC. has coveredD. cover正确答案：D57、It has come to my ______ that we have an ______ bill of $ 10,000 with your company.A. attention; outstandingB. acknowledge; unpaidC. attention; restD. acknowledge; outstanding正确答案：A58、You can find _______ for black tea here.A. a ready marketB. beneficialC. greatly popularD. selling fast正确答案：A59、We shall be glad if you will ______ that the L/C is amended without delay.A. pay attentionB. see to itC. noticeD. assure正确答案：B60、We are ______ the products at the children of well-educated and young professionals.A. sellingB. targetingC. buyingD. marketing正确答案：B61、We are glad that we have _______ an agreement on this matter.A. comeB. gotC. reachedD. arrived正确答案：C62、In this case, the buyer ______ cancel the contract.A. couldB. may have toC. has the right toD. reserve the right to正确答案：C63、Today we write to ______ your attention to the fact that the date of delivery is approaching.A. payB. giveC. inviteD. drive正确答案：C64、The shipment arrived late; ______, several items were damaged.A. furtherB. moreoverC. thereforeD. or正确答案：B65、A. Accordingly, this upgraded product carries with it a price increase to $1258.5 per item EXW.B.and these are not always reflected timely in our advertisements, which are prepared some months before they appear in the press.C.There has been an upgrade of the SX99, now renamed the SX99GT, which significantly enhances its performance and reliability.D.Prices of equipment and specifications are constantly changing,E. We thank you for your interest in our products.将以上五个句子重新排列，语序为：EDBCAA. 是B. 否正确答案：B66、We would make you the following offer, subject to your reply ______ us not later than November 25th.A. reachB. reachingC. reachesD. being reached正确答案：B67、Can I be of any _____?A. assistB. assistedC. assistanceD. assistant正确答案：C68、A. Best regards.B.Please inform us of the train they will take.C.We are delighted to know that Mr. Thomas Searle and Mr. Evans hatch are planning to visit our factory on 27 May, 2016.D.Miss Chen Fengyi is to meet Mr. Searle and Mr. Hatch at the factory’s conference room at 2:00 on the afternoon of 27 May, 2016.E. We’ll arrange Mr. Feng Xiaoyu to meet them at the railway station. 将以上五个句子重新排列，语序为：CBDEAA. 是B. 否正确答案：B69、A. However, when my credit card statement arrived this month, 1 noticed an extra $299 charge from Good Vibes, Inc.B.Although the salesperson discussed a three-year extended warranty with me, I decided against purchasing that service for $ 299.C.On August 8, I purchased a Panatronic VCR from Good Vibes, Inc.D.I would appreciate your correct this bill error.E.I suspect that this charge represents the warranty 1 declined.将以上五个句子重新排列，语序为：CBAEDA. 是B. 否正确答案：A70、I’m sure we can work out a ______ arrangement to handle the repair of the system.A. satisfiedB. satisfactoryC. satisfyD. satisfying正确答案：B71、Memos ______ routine matters.A. are used to handlingB. are used to handleC. used to handleD. used to handling正确答案：B72、Being closely connected with reliable wholesalers here, ______ do considerable import business with you.A. we are possible toB. it is possible for us toC. we are able toD. there is the possibility for us to正确答案：C73、A. We have enclosed a catalogue of all the specifications and varieties of our products.B.Our products are always very popular in Europe and Japan. With your help, we are hoping to penetrate the huge market in China.C.We are awaiting the opportunity of cooperating with you.D.With a long history and high reliability, this Company has established a good reputation at home and abroad.E.It's so nice to receive your letter dated 1 July 2000. Thank you for your interest in our products. Our products include facade boards of fiber cement with natural surface, polyurethane-coated fiber cement board and late-coated fiber cement boards.将以上五个句子重新排列，语序为：EACBDA. 是B. 否正确答案：B74、We shall appreciate ______ us FOB Sydney.A. you quotingB. your quotingC. you to quoteD. your being quoted正确答案：B75、______ you have probably seen in our advertisements in fashion magazines, our products appeal to a wide age group.A. AsB. LikeC. SinceD. Because正确答案：A76、I am writing ______ the invoice we received date May,1st.A. responseB. to ask forC. to commandD. in response to正确答案：D77、A. Staff development could be better thought out.B.We discovered that there were many areas that could be improved.C.In all, these kinds of improvements would lead to more harmony in the department.D.The organization of the department could be improved significantly,E. Staff morale could be raised.将以上五个句子重新排列，语序为：DAEBCA. 是B. 否正确答案：A78、A. Thanks and best regards.B.Kindly note the price should be USD 90 + 15% and a good view.C.We would be obliged if you would arrange the hotel accommodation for Mr. William Ghost on July 13, 2016 at Shangri- La Hotel in Shanghai.D.We appreciate your early confirmation.E.Please advise us of your confirmation before tomorrow.将以上五个句子重新排列，语序为：CBEDAA. 是B. 否正确答案：A79、Of all the books mentioned in the booklist, none ______ available recently.A. isB. has beenC. areD. have正确答案：A80、We have made _______ that we would accept D/P terms for your future orders.A. clearB. it clearC. that clearD. it is clear正确答案：B81、Steve has been invited to _____ an exposition.A. travelB. stayC. presentD. attend正确答案：D82、A. For dozens of yuan each month you can buy peace of mind for your wife and children, and for yourself.B.A client of mine is happier than he has been for a long time. For the first time since he got married 10 years ago, he says that he feels really comfortable about the future.C.Such protection would have been beyond his reach a year ago, but now a new insurance plan has enabled him to ensure this security for his family.D. Let me know if you like to know the details of the plan. I will call you any time you like.D.Should he die within the following 30 years, his family would be provided for. His wife would receive 500 yuan per month for a full 30 years, and then a lump sum of 10,000 yuan.将以上五个句子重新排列，语序为：BECADA. 是B. 否正确答案：A84、At our meeting earlier this month, Mr. Sharp ______ that he would approve the consignment contract.A. indicatedB. issuedC. arrangedD. remitted正确答案：A85、We cannot see any possibility of business _______ your price is too high.A. sinceB. whileC. thoughtD. that正确答案：A86、Our next step is to take legal action to ______ the money due us.A. payB. takeC. returnD. collect正确答案：D87、If the goods you require are out of _____, it means they are not available.A. discountB. stockC. creditD. profit正确答案：B88、We will soon increase our production to ______ the full capacity of the plant.A. getB. obtainC. meetD. reach正确答案：D89、The Finance Director argued _____ our Managing Director over profit sharing.A. onB. toC. withD. about正确答案：C90、The letterheads vary considerably in style, ______ they all give similar informationA. orB. thereforeC. butD. otherwise正确答案：C91、As agreed upon in our negotiation, payment ______ L/CA. byB. willC. are byD. is to be made by正确答案：D92、Because of the confidential nature of the deal, I was not ______ to announce it.A. supposedB. happyC. preventedD. reluctant正确答案：A94、This is a new product but it is gaining ______ popularity in the world market.A. many moreB. better and betterC. increasingly steadyD. steadily increasing正确答案：D95、If your prices are competitive, we are confident ______ the goods in great quantities in this market.A. to sellB. in sellingC. in being soldD. to be selling正确答案：B96、Please make us a firm offer, ______ the best possible shipment.A. indicatingB. which indicateC. to indicateD. being indicated正确答案：A97、The technical support engineers are trained to give efficient service ______ which you can depend.A. byB. onC. withD. at正确答案：B98、We should be grateful ______ you would tell us ______ they are reliable for a credit up to US $30,000.A. if...whetherB. whether...ifC. if...thatD. whether...that正确答案：A99、If you are prepared to increase your ______ to 15%, we shall be pleased to purchase the complete stock.A. priceB. discountC. sales volumeD. cost正确答案：B100、A. My schedule is more flexible from November 15 to 18.B.Unluckily, however, I am fully occupied and cannot meet you on November 13.C.Looking forward to seeing you again.D.I am delighted to know that you will come to Toronto and visit our company.E.I wonder if you can manage to meet me during these days.将以上五个句子重新排列，语序为：DBAECA. 是B. 否正确答案：A101、Please allow us to apologize ______ putting you so much trouble.A. forB. ofC. withD. by正确答案：A102、______, the buyers have urged us to expedite shipment of their order.A. The season approachingB. The season is approachingC. As season approachingD. The season was approaching正确答案：A103、It is best way to receive the business card with ______ when making presentation.A. the right handB. the left handC. the right or left handD. both handsE. 夏正确答案：D104、We apologize for any inconvenience that this may ______.A. happenB. causeC. produceD. open正确答案：B105、A. In addition, we have confidence in the medical value of the herb Liangmianzhen.B.We would be grateful if you could send us a catalogue of your products.C. We used to purchase toothpaste from other sources.C.We are interested in buying a large quantity of Liangmianzhen toothpaste advertised in the July Issue of China Today.D.Now we may prefer to buy from your company because we understand that you are able to supply larger quantities at more attractive prices.将以上五个句子重新排列，语序为：DBCEAA. 是B. 否正确答案：A106、We are convinced that after the visit you will be ______ more about our cooperation in future.A. confidentB. confidenceC. interestD. interesting正确答案：A107、I am writing ______ the invoice we received date January,5th.A. responseB. to ask forC. to commandD. in response to正确答案：D108、Before I left the corporation, I ______ six years’ experience as the chief accountant.A. hadB. had hadC. haveD. have had正确答案：B109、A. The goods are urgently required, so prompt delivery will be most appreciated.B.We thank you very much for your letter of February 15 with patterns and price lists.C.We have chosen three qualities (456, 890 and 134) for which we enclose Order No. 777.D.You will soon hear from your bank.E.We have instructed our bank to open a letter of credit (L/C) for the amount of this order.将以上五个句子重新排列，语序为：BCDEAA. 是B. 否正确答案：B110、______ subsequent amendments please see to it that the L/C stipulations are strictly in accordance with the contract terms.A. Having avoidedB. AvoidC. Being avoidedD. To avoid正确答案：D111、We think we can promise that the shipment will be ready ______ the end of August.A. forB. toC. byD. towards正确答案：C112、Yesterday the manager, along with the office secretary and accountant, ______ invited to the conference .A. wasB. wereC. isD. are正确答案：A113、I am sure that this quality is superior ______ that one.A. fromB. toC. thanD. for正确答案：B114、A. We hope the cookies wilt be distributed among potential customers as soon as possible.B.We are delighted to know that you are willing to try our Copenhagen Butter Cookies.C.Looking forward to your comment soonest.D.At your request, we are arranging the delivery of 50 boxes of the above-mentioned product, which is supposed to arrive at your city in two weeks.E. Please do not hesitate to contact us if you have any other request. 将以上五个句子重新排列，语序为：BDEACA. 是B. 否正确答案：B115、We are indebted to your Branch in Shanghai, ______ we learnt that you are a leading importer of electronic goods in your locality.A. from whomB. from whoeverC. from whoD. from that正确答案：A116、Please ______ payment in full three months from today.A. makeB. licenseC. remitD. indicate正确答案：A117、A. Unluckily, however, I am fully occupied and cannot meet you on November 13.B.Looking forward to seeing you again.C.Indeed, we have a lot of ideas to exchange, and I am convinced we will have an even better co-operation.D.I am delighted to know that you will come to Toronto and visit our company.E.My schedule is more flexible from November 15 to 18. I wonder if you can manage to meet me during these days.将以上五个句子重新排列，语序为：DAECBA. 是B. 否正确答案：A118、Competition ______ to the technical transformation and restructuring of these industrial production.A. contributesB. causesC. helpsD. promotes正确答案：A119、Now, with our stock ______ , the maximum we can supply is 50 tons.A. diminishesB. diminishedC. diminishD. diminishing正确答案：B120、______ our efforts, we have persuaded our clients to accept your offer.A. Result inB. Result fromC. As a result ofD. With a result in正确答案：C121、We will do our best to ______ shipment to meet your requirements in time.A. complyB. makeC. expeditingD. arranged正确答案：B122、Please send us a quotation ______ the regular supply ______ your refrigerators.A. of...forB. for...withC. with...forD. for...of正确答案：D123、A. In consideration of the very pleasant business relationship we have had with your firm for more than 15 years,B.We hope that our concession will result in a considerable increase of your orders and assure you that we shall always endeavor to execute them to your complete satisfaction.C.We shall, therefore, in future draw on you at 60 d/s, documents against acceptance (D/A), and trust that these terms will suit your requirements.D. We have received your letter of 15th April in which you ask for an extension of our terms.E. we have decided to agree to your suggestion.将以上五个句子重新排列，语序为：DAEBCA. 是B. 否正确答案：B124、It took more people to build the canal _____ it takes to operate it today.A. toB. thanC. thatD. as正确答案：B125、From now on, the Chinese products enter ______ competition ______ foreign products in the international market.A. in, withB. to, along withC. into, withD. on, over正确答案：C126、We ______ be obliged if you will furnish us with the following information. A. should B. will C. could D. might正确答案：B127、We confirm that we agree ______ your suggestion made in your last letter.A. toB. atC. inD. that正确答案：A。

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试卷代号：6320湖南广播电视大学2014年1月开放教育期末考试商务英语写作试卷2013年12月注意事项一、将你的准考证号、学生证号、姓名及分校（工作站）的名称填写在答题纸的规定栏内。

考试结束后，把试卷和答题纸放在桌上。

试卷和答题纸均不得带出考场；二、仔细读懂题目的说明，并按题目的要求答题。

答案一定要写在答题纸的指定位置上，写在试卷上的答案无效；三、用蓝、黑圆珠笔或钢笔答题，使用铅笔无效。

I.Complete the letters with the words given. (10 points, 1 point each)and,appreciate, appreciated,checked,for,in, irregular, satisfactory, Thank, write(1)Dear Ms Lee,___1___ you for all the assistance you have given in the last six months. We do ___2___ yourwillingness to work long and ___3___ hours.I should just like you to know that your understanding ___4___ sympathetic approach ismuch___5___ by all of us.Yours sincerely，X X X(2)Dear Sir,I have ___6___ my records and I have found that Mr. Fong is correct in his complaint. Iam afraid I was responsible ___7___ confusing his invoice with another invoice to Singapore. Imust apologize for making this mistake.I suggest that I ___8___ immediately to him to apologize and tell him to ignore the invoicehe has. I shall then make sure that he gets a replacement invoice ___9___ the very near future.I hope this suggestion is ___10___.Yours faithfully，X X XII. Choose the best answer for each question.(10 points, 1 point each)11. We recommended ______.A. to buyB. you boughtC. buying12.We shall appreciate it if you will effect shipment as soon as possible,thus ______ our buyers to catch thebrisk demand at the beginning of the season.A. enableB. enablingC. enables13.I am writing ______ your advertisement for the position of Conference Manager.A. in view ofB. in reply ofC. in response to14. _______ the quality, you must assure that we would get the goods produced in2013.A. In regard toB. Due toC. In view of15. ______ we appreciate your cooperation in giving us the information about yourmarket,we regret thatwe are unable to reduce our price to the level you indicated.A. IfB. SinceC. While16.The report is to be ______ o the Directors as soon as possible.A. preparedB. promotedC. presented17.As soon as we receive the signed form,we will add your name to the list of people ______ snow shoveling.A. requiringB. requireC. required18. I am glad that I feel quite ______ for the position you advertised.A. qualifyingB. qualifiedC. qualification19. I will phone you next week after you ______ a chance to go over the material.A. have hadB. hadC. had had20.After checking the goods against your invoice, we discovered a considerable shortage ______ number.A. asB. toC. forIII. Match(10 points, 1 point each)A. In the following, 21-25 describe the problems, and a —e give the solutions. Please match them.21. The material is not up to the standard of the similar material we ordered from you.22. The PCB may be faulty.23. The television voltage selector may be incorrectly set.24. The computer appears to be over-heating.25. The sum of $1, 000 is now overdue.a. You should replace the PCB.b. You ought not to use the computer for long periods.c. You need to make sure that you set the voltage selector correctly.d. Please settle your payment within three days.e. Our Packing Department is always extremely busy, and unfortunately the product was mistakenly packed.B. Choosing from f —j to match 26 —30.26. Our new toothpaste leads to fewer cavities.27. The Micro Fax 2000 produces faxes which are clear and legible.28. The CX2 is reliable.29. According to our Accounts Department, the delay in delivery is because we didn't get your order untilth March.930. Could you please send me the recent US Retail Trade Report within regard to the major trends and changes in the US retail industry?f. I regret, therefore, that we cannot guarantee delivery on the date agreed.g. In independence tests, the CX2 showed that it was up to twice as reliable as other leading brands.h. Our survey shows that most dentists suffer from less cavities than you or me.i. I take great pleasure in enclosing details of this report.j. Tests show that the Micro Fax 2000 can produce results up to 200% clearer than other fax machines inits category.IV. Translate the following into Chinese. (20 points)31. I was really glad to hear that you got that job we were speaking about the other day. Let me be amongthe first to congratulate you. Mind you, with all the hard work you have done in recent months, this promotion is all you deserve.I am sure that the future will hold much more for you, and this is just the beginning. You know that if there's anythingIcan do for you, you only need to ask for help.V. Writing (50 points, 32. 20poits, 33. 30 poits)32. Write a letter for the following situation. (20 points)Your friend, Jack, has recently got the job he had been applying for. Write a goodwill correspondence to congratulate him. Tell him let you know if there's anything you can help.33. Write a reply to the following letters.(30 points)th, 2013Dec 27Dear Sir,We recently saw the advertisement of your “White Healthier”cloth which could be made into ladies' skirts. We would be grateful if you could send us full details of this material.We are a large importer of textile products and would like to introduce a new type of material to our customers. Please send us a catalogue and pricelist, and tell us your terms of business.If your terms are favorable we shall probably order about 10, 000 meters, and more in future.We look forward to hearing from you.Yours faithfully(Hints: Be polite. Give a 10% discount on order of $25, 000 or more, payment is made by irrevocable letter of credit at sight, ask for trade and bank references.)．试卷代号：6320湖南广播电视大学2014年1月开放教育期末考试商务英语写作试卷答题纸题号I II III IV V 总分分数评卷人得分I. COMPLETE THE LETTERS WITH THE WORDS GIVEN.) 分，共10分(10小题，每小题1 1.2.3. 4.5.6.7. 8.9. 10.得分评卷人II. CHOOSE THE BEST ANSWER FOR EACH QUESTION. (10) 分小题，每小题1分，共1011 12 13 14 15 16 17 18 19 20评卷人得分III. MATCH. (10小题，每题1分，共10分)A: 21. 22. 23. 24. 25.B: 26. 27. 28. 29. 30.)分(20. TRANSLATE THE FOLLOWING INTO CHINESEIV 评卷人得分．31.评卷人得分WRITING(2大题，32题20分，33题30分，共V.50分)V—32（20分）V —33（30分）试卷代号：6320湖南广播电视大学2014年1月开放教育期末考试商务英语写作试卷标准答案及评分细则I. COMPLETE THE LETTERS WITH THE WORDS GIVEN. (10小题，每题1分，共10分)1. Thank2. appreciate4. and 3. irregular6. checked 5. appreciated8. write 7. for10. satisfactory9. inII. CHOOSE THE BEST ANSWER FOR EACH QUESTION. (10小题，每题1分，共10分)11 12 13 14 15 16 17 18 19 20CBACBACBCAIII. MATCH(10小题，每题1分，共10分)A: 21. e22. a 23. c 24. b 25. d20. i28. g 29. fB: 26. h27. jIV. TRANSLATE THE FOLLOWING INTO CHINESE. (1大题，20分)31. （20分）听说你已得到前些日子我们谈起的那个职位，我真替你高兴。