managerial theories

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最新管理学期末复习(中英文汇总)资料

最新管理学期末复习(中英文汇总)资料

第一章1.1管理者对组织很重要原因(1)在这个复杂、混乱和不确定的时代,组织需要他们的管理技能和能力(2)管理者对工作的顺利完成至关重要(3)有助于提高员工的生产率和忠诚度(4)对创造组织价值观很重要1.2管理者协调和监督其他人工作,以实现组织目标。

在传统结构的组织中,管理者可以被划分为基层、中层和高层管理者。

组织的三个特征:一个明确的目标;由人员组成;一种精细的结构1.3 广义上,管理就是管理者所从事的工作。

管理者协调和监管其他人以有效率、有效果的方式完成他们的工作或任务。

效率是以正确的方式做事;效果是做正确的事管理的四种只能:计划(定义目标、制定战略、制定计划);组织(对工作作出安排);领导(与其他人共事并且通过他们完成目标);控制(对工作绩效进行监控、比较或纠正)明茨伯格的管理角色(Mintzberg’s managerial roles)包括(1)人际关系角色(Interpersonal):挂名首脑figurehead领导者leader联络者liaison,这涉及与人打交道以及其他仪式性/象征性ceremonial/symbolic的活动(2)信息传递角色informational:监听者monitor传播者dissemination发言人spokesperson,指的是收集collecting、接受receiving和传播disseminating信息;(3)决策定制者decisional:企业家entrepreneur、混乱驾驭者disturbance handler、资源配置者resource allocator和谈判者negotiator,即制定决策管理者以三种方式来影响行为:通过对行为进行直接管理;通过对采取行动的人员进行管理;通过对推动人们采取行动的信息进行管理managing information that impels people to take action。

卡茨认为,管理技能包括katz’s managerial skills:技术技能technical(与具体工作相关的知识和技术)、人际技能human skill(与他人和谐共事的能力)和概念能力conceptual(思考和表达创意的能力)。

the managerial discretion theory

the managerial discretion theory

the managerial discretion theoryThe Managerial Discretion TheoryIntroduction:The managerial discretion theory is a popular theory in the field of management that explains how managers have the ability to exercise discretion in decision-making and shape the direction of their organization. This theory suggests that managers have a significant impact on organizational outcomes and that their discretion in decision-making plays a crucial role in determining the success or failure of an organization. In this essay, we will explore the various aspects of the managerial discretion theory, including its origins, key concepts, applications, and criticisms. Origins of the Managerial Discretion Theory:The managerial discretion theory emerged during the late 1960s and early 1970s, in response to the dominance of the bureaucratic management approach. This approach emphasized the importance of rules, procedures, and hierarchy in decision-making, leaving little room for managerial discretion. Theorists such as Richard Cyert and James March challenged this approach by arguing that managers should be allowed to exercise discretion and use their judgment in decision-making, as they possess unique knowledge and expertise about the organization and its environment.Key Concepts of the Managerial Discretion Theory:The managerial discretion theory is based on several key concepts that help to explain how managers exercise discretion and shape organizational outcomes. These concepts include bounded rationality, goal ambiguity, resource dependence, and institutionalpressures.Bounded rationality refers to the limitation of human rationality in decision-making. According to Cyert and March, managers are not capable of making fully rational decisions due to cognitive limitations, time constraints, and incomplete information. Instead, managers rely on heuristics and biases to make decisions, which may not always result in the optimal outcome.Goal ambiguity refers to the lack of clarity and consensus among organizational members about organizational goals. This ambiguity provides managers with room for discretion in interpreting and pursuing organizational goals. Managers can prioritize certain goals over others and allocate resources accordingly, based on their own judgment and interpretation of the situation.Resource dependence theory suggests that managers exercise discretion to manage their organization's resource dependencies. Organizations rely on external resources, such as capital, labor, and technology, to function effectively. Managers must negotiate and make decisions to acquire and allocate these resources, which gives them significant discretion in shaping the organization's strategy and direction.Institutional pressures refer to the external social, cultural, and political forces that influence managerial discretion. Managers face pressures from various stakeholders, such as employees, customers, suppliers, government agencies, and the broader society. These pressures shape the decision-making process and can limit orexpand the manager's discretion.Applications of the Managerial Discretion Theory:The managerial discretion theory has been extensively applied in organizational research to understand managerial decision-making and its impact on organizational outcomes. Researchers have examined how managers exercise discretion in various contexts, including strategic decision-making, organizational change, innovation, and corporate governance.Strategic decision-making is a key area where managers exercise discretion. They make choices about the organization's competitive positioning, resource allocation, product development, and diversification. The managerial discretion theory suggests that managers' cognitive biases, heuristics, and interpretation of organizational goals will influence these decisions and their subsequent impact on organizational performance.Organizational change is another area where managerial discretion plays a crucial role. Managers have discretion in initiating and implementing change initiatives, such as restructuring, mergers, acquisitions, and downsizing. The success of these change efforts depends on the manager's ability to exercise discretion effectively, navigate internal and external pressures, and align the organization's goals with the change initiative.Innovation is an important driver of organizational success and competitiveness. Managers play a critical role in fostering innovation within their organizations by creating a supportive culture, allocating resources, and providing necessary autonomyfor employees. The managerial discretion theory suggests that managers with high levels of discretion are more likely to support and promote innovation within their organizations.Corporate governance is the system of rules, practices, and processes by which a company is directed and controlled. The managerial discretion theory has been applied to understand how managers exercise discretion in corporate governance decisions, such as executive compensation, board composition, and shareholder relationships. Managers can shape the governance structure to align their interests with those of shareholders or other stakeholders, depending on their level of discretion.Criticisms of the Managerial Discretion Theory:While the managerial discretion theory has made significant contributions to the field of management, it is not without its criticisms. Some scholars argue that the theory overemphasizes the role of individual managers and neglects the importance of structural and contextual factors. They contend that managers' discretion is constrained by organizational structures, external pressures, and industry dynamics, which limit their ability to shape organizational outcomes.Another criticism of the theory is that it assumes managers always act in the best interest of the organization. However, managers may have their biases, self-interests, and personal agendas that can influence their decision-making and compromise organizational outcomes. This criticism raises questions about the ethical implications of managerial discretion and the need for accountability mechanisms to ensure that managers exercisediscretion responsibly.Conclusion:The managerial discretion theory provides valuable insights into how managers exercise discretion in decision-making and shape organizational outcomes. It emphasizes the importance of managers' knowledge, judgment, and interpretation of organizational goals in driving success. While the theory has been widely applied and has contributed to our understanding of managerial behavior, it is not without its limitations and criticisms. Future research should address these criticisms and further refine the theory to enhance its applicability and validity.。

管理学第7章(领导艺术)

管理学第7章(领导艺术)


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领 导 的 生 命 周 期 理 论
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(3)目标—途径理论 ( Path-Goal Theory ) 该理论是由豪斯(Robert J. House)等人提出的, 是以期望理论和领导行为四分图理论为依据而发展 出来的。该理论认为领导者的效率是以能激励下属 达到组织目标并在其工作中使下属得到满足的能力
执 行 •通过具体详细的计划监 •动员人们克服改革中的包括自身政
结果 •具有一定程度的预见,并 •改革取得较大的进展
建立良好秩序 •取得各利益相关者所期 望的成果(如用户的交货 期,股东的分红等) •具备了进一步改革的潜力,诸如开发 出了用户期望的新产品,改善了有利 于增强竞争力的人际关系等
领导理论
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•同协作者进行言语沟通,为他 们指明方向和路线 •帮助人们更好地理解目标和 战略,以及目标实现后的效益 •指引人们根据需要组建工作 组和建立伙伴关系
管理与领导的区别
活动 内容 管 理 领 导
控制和解决问题
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鼓动和激励
治思想和官僚主义作风等方面的种 种障碍 •在改革条件初具的情况下,鼓动人们 克服人力与资源不足的困难,努力实 现改革
来衡量的。当组织根据成员的需要,设置某些报酬
以激励组织成员时,组织成员就对获得这些报酬寄 予期望,并作出努力。但这种期望的实现必须有赖 于作出工作成绩,因此只有当员工确切地知道如何 达成组织目标时才能起到激励作用。领导应指明达

最准确银行常用单词中英文对照

最准确银行常用单词中英文对照

最准确银行常用单词中英文对照第一篇:最准确银行常用单词中英文对照本外币活期存款 RMB/foreign currency current deposit、本外币定期存款RMB/foreign currency time deposit 本外币通知存款RMB/foreign currency call deposit 协定存款 agreement deposit 固定资产贷款fixed asset loan 房地产开发贷款housing developing loan 单位流动资金贷款 working capitals loan 转贷款 transfers loan 银团贷款syndicated loan 委托贷款entrusted loan 票据贴现bill discount 证券公司股票质押贷款stock mortage loan 进口押汇import finance 出口押汇 export finance 打包贷款 packaging loan 外币存单质押贷款foreign exchange deposit certificate mortage loan 现金收付业务 cash/non-cash receiving and paying 银行汇票banks bill of exchange 银行本票banks promissory note 支票check 商业汇票commercial bill of exchange 汇兑(信汇、电汇)transfers(mail transfers、telegraphic transfers)票据承兑acceptance of bill 资信证明业务credit proof 代发工资wages paying 代理发行 agency of issuing 兑付债券 redeeming bond 代收公用事业费public utility charge collection 网上银行业务online banking 进口开证import letter of credit 进口代收import collection 出口信用证通知 advice of export letter of credit 出口信用证议付negotiation of export letter of credit 出口托收export collection 外汇光票托收 foreign exchange bill collection 外汇汇入汇款 foreign exchange outgoing remittance 外汇汇出汇款 foreign exchange incoming remittance 提货担保 shipping guarantee 银行保函 letter of guarantee 备用信用证standly letter of credit 结售汇money exchange 活期储蓄 current saving 定期储蓄 time saving 个人通知存款 individual call deposit 定期一本通 fixed time book 兴业卡存取款 depositing/drawing though XINGYE card POS消费转帐业务 POS consumptive transfers 银证通 transfer between bankand security company 银期通 transfer between bank and futures company 个人外汇买卖 personal money exchange 个人存款证明业务personal deposit proof 个人住房按揭贷款Personal housing mortgage loan 住房装修贷款 house renovation loan 个人有价单证质押贷款 personal valued certificate mortgage loan 汽车消费贷款automobile consumptive loan 个人旅游贷款personal travelling loan 个人商用房贷款 personal commercial housing loan 个人授信额度贷款 personal credit facility第二篇:管理学中英文单词对照[范文]第一章管理总论 Manager 管理者First-line managers 基层管理者 Middle managers 中层管理者Top managers 高层管理者Management 管理Efficiency 效率Effectiveness 效果Planning 计划Organizing 组织Leading 领导Controlling 控制Management process 管理过程 Management roles 管理角色Interpersonal roles 人际关系角色 Informational roles 信息传递角色Decisional roles 决策制定角色Technical skills 技术技能Human skills 人事技能 Conceptual skills 概念技能 System 系统Closed systems 封闭系统Open systems 开放系统Environment 环境Special environment 具体环境 General environment 一般环境Contingency perspective 权变观 Organization 组织 Universality of management 管理的普遍性Nonmanagerial employees / Operatives 操作者第二章管理的历史Division of labor 劳动分工Industrial revolution 产业革命Scientific management 科学管理Therbligs 基本动作元素General administrative theorists 一般行政管理理论家Principles of management 管理原则 Bureaucracy 官僚行政组织、层级组织Quantitative approach 定量方法Organizational behavior(OB)组织行为Hawthorne Studies 霍桑研究Workforcediversity 员工多样化 Entrepreneurship 企业家e-business(electronic business)电子商务e-commerce(electronic commerce)电子贸易、电子商务Intranet 内部互联网Total quality management(TQM)全面质量管理Learning organization 学习型组织Knowledge management 知识管理Workplace spirituality 团队精神第三章计划 Decision 决策Decision-making process 决策过程 Problem 问题Decision criteria 决策标准Implementation 实施Rational decision making 理性决策Bounded rationality 有限理性Satisficing 满意Escalation of commitment 承诺升级 Intuitive decision making 直觉决策Well-structured problems 结构良好问题Programmed decision 程序化决策 Procedure 程序 Rule 规则 Policy 政策Poorly structured problems 结构不良问题Nonprogrammed decisions 非程序化决策 Certainty 确定性 Risk 风险性Uncertainty 不确定性 Directive style 指导性风格 Analytic style 分析性风格 Conceptual style 概念性风格 Behavioral style 行为性风格 Planning 计划 Goals 目标 Plans 计划Strategic plans 战略计划Operational plans 作业计划Long-term plans 长期计划 Short-term plans 短期计划 Specific plans 具体性计划 Directional plans 指导性计划 Single-use plan 单一目标计划 Standing plans 标准计划Traditional goal setting 传统目标设定 Means-ends chain 手段-结果链Management by objectives(MBO)目标管理 Mission 使命Commitment concept 承诺概念Formal planning department 正式计划部门Strategic management 战略管理Strategic management process 战略管理过程Opportunities机会 Threats 威胁Core competencies 核心能力 Strengths 优势 Weaknesses 劣势SWOT analysis SWOT分析Corporate-level strategy 公司层战略 Stability strategy 稳定战略 Growth strategy 增长战略Related diversification 相关领域多元化经营Unrelated diversification 不相关领域多元化经营 Retrenchment strategy 收缩战略BCG matrix BCG矩阵波士顿咨询集团矩阵Business-level strategy 事业层战略Strategic business units 战略经营单位Competitive advantage 竞争优势 Cost leadership strategy 成本领先战略 Differentiation strategy 差异化战略 Focus strategy 集中化战略Functional-level strategy 职能层战略 Environmental Scanning 环境扫描Competitor intelligence 竞争者情报、竞争者信息 Forecasts 预测Quantitative forecasting 定量预测 Qualitative forecasting 定性预测 Forecasting Techniques 预测技术 Benchmarking 基准化、标杆 Resources 资源 Budget 预算Revenue Budgets 收入预算 Expense Budgets 费用预算 Profit Budgets 利润预算 Cash Budgets 现金预算 Scheduling 进度计划、规划 Gantt Charts 甘特图 Load Charts 负荷图PERT network 计划评审技术网络Events 事件Activities 活动Slack time 松弛时间 Critical path 关键线路Breakeven analysis 盈亏平衡分析 Linear programming 线性规划 Project 项目Project Management 项目管理 Scenario 设想方案第四章组织Organizing 组织Organizational structure 组织结构 Organizational design 组织设计 Work specialization 劳动分工 Departmentalization 部门化Functional departmentalization 职能部门化Product departmentalization 产品部门化Geographical departmentalization 地区部门化Process departmentalization 过程部门化Customer departmentalization 顾客部门化Cross-functional teams 跨职能团队 Chain of command 指挥链 Authority 职权Responsibility 职责Unity of command 统一指挥Span of control 管理幅度Centralization 集权化Decentralization 分权化Formalization 正规化Mechanistic organization 机械式组织 Organic organization 有机式组织Unit production 单件生产Mass production 大量生产Process production 连续生产 Simple structure 简单结构 Functional structure 职能型结构 Divisional structure 分部型结构 Team-based structure 团队结构 Matrix structure 矩阵结构 Project structure 项目结构Autonomous internal units 内部自治单位Boundaryless organization 无边界组织 Learning organization 学习型组织High-performance work practice 高绩效的工作实践Human resource management process 人力资源管理过程 Labor union 工会Human resource planning 人力资源规划 Job analysis 职务分析Job description 职务说明书Job specification 职务规范Recruitment 招聘 Decruitment 解聘Selection process 甄选过程 Validity 效度 Reliability 信度 Work sampling 工作抽样 Assessment centers 测评中心 Orientation 定向、导向Performance management system 绩效管理系统Written essay 书面描述法Critical incidents 关键事件法Graphic rating scales 评分表法Behaviorally anchored rating scales(BARS)行为定位评分法Multiperson comparisons 多人比较法 Group order ranking 分组排序法 Individual ranking 个体排序法 Paired comparison 配对比较法360 degree feedback 360度反馈skill-based pay 按技能付酬Career 职业生涯、职业Organizational change 组织变革Change agents 变革推动者Organizational development(OD)组织发展Stress 压力Creativity 创造 Innovation 创新第五章领导 Behavior 行为Organizational behavior 组织行为学 Attitudes 态度Cognitive component 认知成分 Affective component 情感成分Behavioral component 行为成分Job satisfaction 工作满意度Job involvement 工作投入Organizational commitment 组织承诺Organizational citizenship behavior(OCB)组织公民行为Cognitive dissonance 认知失调Attitude surveys 态度调查Personality 人性Big-five model 重要的五大模型 Emotional intelligence(EI)情感智商 Locus of control 控制点Machiavellianism 马基雅维里主义Self-esteem 自尊Self-monitoring 自我监控 Perception 知觉Attribution theory 归因理论Fundamental attribution error 基本归因错误 Self-serving bias 自我服务偏见 Selectivity 有选择地接受、选择性 Assumed similarity 假设相似性 Stereotyping 刻板印象 Learning 学习Operant conditioning 操作性条件反射 Social learning theory 社会学习理论 Shaping behavior 行为塑造 Motivation 动机 Need 需要Hierarchy of needs theory 需要层次理论 Physiological needs 生理需要Safety needs 安全需要Social needs 社会需要Esteem needs 尊重需要Self-actualization needs 自我实现需要 Theory X X理论 Theory Y Y理论Motivation-hygiene theory 激励-保健理论Hygiene factors 保健因素 Motivators 激励因素Three-needs theory 三种需要理论Need for achievement(nAch)成就需要Need for power(nPow)权力需要Need for affiliation(nAff)归属需要 Goal-setting theory 目标设定理论 Reinforcement theory 强化理论 Reinforcers 强化物 Job design 职务设计Job scope 职务范围Job enlargement 职务扩大化Job enrichment 工作丰富化 Job depth 职务深度Job characteristic model(JCM)职务特征模型 Skill variety 技能多样性Task identity 任务同一性Task significance 任务重要性Autonomy 自主性 Feedback 反馈Equity theory 公平理论 Referents 参照对象 Expectancy theory 期望理论 Compressed workweek 压缩工作周 Flexible work hours 弹性工作制Job sharing 职务分担Contingent workers 应急工Telecommuting 电子通信,远程办公Pay-for performance programs 基于绩效的薪酬管理Open-book management 公开帐簿管理 Leader 领导者 Leadership 领导Behavioral theories 行为理论Autocratic style 权威式Democratic style 民主式Laissez-faire style 放任式Initiating structure 定规维度 Consideration 关怀维度High-high leader 高-高型领导者 Managerial grid 管理方格论Fiedler contingency model 菲德勒权变模型Least-preferred co-worker(LPC)questionnaire 最难共事者问卷Leader-member relations 领导者-成员关系,上下级关系Task structure 任务结构 Position power 职位权力Situational leadership theory(SLT)情景领导理论 Readiness 准备状态 Maturity 成熟度Leader participation model 领导者参与模型 Path-goal theory 路径-目标理论Transactional leaders 事务型领导者Transformational leaders 变革型领导者 Charismatic leader 超凡魅力的领导者 Visionary leadership 愿景领导者 Legitimate power 法定权 Coercive power 强制权 Reward power 奖赏权 Expert power 专长权 Referent power 模范权 Credibility 可信度 Trust 诚信、信任Empowerment 授权 Communication 沟通Interpersonal communication 人际沟通Organizational communication 组织沟通 Message 信息 Encoding 编码 Channel 通道、渠道 Decoding 解码Communication process 沟通过程 Noise 噪音Nonverbal communication 非言语沟通 Body language 体态语言 Verbal intonation 语调 Filtering 过滤Selective perception 选择性知觉 Information overload 信息超载 Jargon 行话Active listening 积极倾听Formal communication 正式沟通Informal communication 非正式沟通 Downward communication 下行沟通、向下交流Upward communication 上行沟通、向上交流Lateral communication平行沟通、横向交流Diagonal communication 斜行沟通、越级交流 Communication networks 沟通网络 Grapevine 小道信息、谣言 E-mail 电子邮件Instant messaging(IM)即时信息 Voice mail 声音邮件 Fax 传真Electronic data interchange(EDI)电子数据交换Teleconferencing 电信会议Videoconferencing 视频会议Intranet 内部互联网 Extranet 外部互联网第六章控制 Control 控制Market control 市场控制Bureaucratic control 官僚组织控制、层级控制 Control process 控制过程Management by walking around(MBWA)走动式管理 Range of variation 偏差范围Immediate corrective action 立即纠正行动Basic corrective action 彻底纠正行动 Feedforward control 前馈控制Concurrent control 同期控制、现场控制 Feedback control 反第三篇:银行常用语中英文对照中国民生银行新街口支行China Minsheng Banking.Cop., LTD 网银体验区E-Banking Experience Zone 暂停服务,请稍后Out of Service, Please Wait 自动存取款机Automatic Withdraw/Deposit Machine 请刷卡 Please Swipe Card 营业时间 Business Hour 对公 For Corporate 储蓄 Saving 24小时自助服务Hour Self Service中国银行 Bank of China 新街口对公业务CORPRATE BANKING(拼写错误)节假日不办理Public Holiday Closed 个人业务 PRIVATE BANKING 节假日营业时间 Public Holiday Opening Hours 理财服务 Wealth Management 私人金融业务 Personal Banking 领取汇票 To draw the draft here 汇兑 EXCHANGE & TRANSFER 印鉴挂失 Report of lost seal 密码挂失Report of lost password 存款证明 Certificate of Deposit 10元/笔/份/张RMB 10 per item 退汇Refunding 挂失止付(汇票)Loss reporting and payment stopping(draft)存入收款人现汇账户Credit the payee’s amount of spot exchange 代售Agency sale 买汇Exchange purchase 光票托收Clean collection 现钞托收Banknote collection 退票Dishonor 年费Annual Fee 工本费(包括开卡和补发)Service Charge(card issue and replacement)个人人民币汇款Personal RMB remittance(CASH)人民币对公结算The Corporate settlement of RMB 外币对公结算The Corporate settlement of Foreign Exchanges 银行卡服务业务The custom service of bank card 服务星级SERVICE LEVEL 您对本次服务的评价PLEASE LEAVE YOUR VALUABLE OPINIONS 满意SATISFACTORY 基本满意AVERAGE 不满意DISSATISFIED 代保管业务SAFE DEPOSIT DEPT.货币兑换EXCHANGE 24小时自助服务hour self-service banking 理财Wealth Management 兑换机EXCHANGE MACHINE 自动取款机AUTOMATIC TELLER MACHINE 请将银行卡正确插入插卡处Insert your card into the slot correctly 输入正确密码(请注意安全防止他人窃取)Input your correct password(watch out to avoid being peeped)按屏幕提示进行转账、存折补登、代缴费、查询业务Make transfer, entry account to passbook, payment, and query according to the direction on the screen.出门请按钮(一按即放)PLEASE PRESS THE BUTTON(PRESS THEN REALASE)灭火器箱FIRE EXTINGGUISHER BOX东亚银行 The Bank of East Asia(China)Ltd.新街口 24小时自助服务Hour Banking Services 南京分行 Nanjing branch 营业时间Banking Hour 投诉箱 Complain Box 小心地滑Slippery Floor 请在此排队Please Queue Here 个人理财服务 Personal Financial Services 企业银行服务Corporate Banking 企业及银团贷款部Corporate Lending and Syndication Department 房地产贷款部Property Lending Department 贸易融资部Trade Finance Department 柜台服务Counter Services 小心地滑CAUTION WET FLOOR交通银行 Bank of Communications新街口 24小时自助服务Self Service Banking进门请刷卡,无需输密码Please Insert Your Card For Entry 营业时间Business Hour星期六、日休息Closed on Saturday and Sunday 储蓄时间Business Hours for Savings Deposits 存取款一体机Cash Recycling Machine 金融快线BOCOM EXPRESS 自动终端Multimedia Self Banking 现金服务Cash-related Services 对公服务Corporate Banking 交行理财BOCOM Fortune 交通银行湖南路对私服务Private Banking 理财服务Financing Service 外汇兑换Foreign Exchange 注意自动门Caution Automatic Door 中国建设银行China Construction Bank 新街口外汇储蓄营业点Foreign Currency Deposit Taking Office 24小时自助服务Hour Self Banking 中山路支行Zhongshan Road Sub-branch 对公服务Corporate Banking 节假日不办理Public Holiday Close 个人业务Private Banking 周一至周五Monday to Friday 节假日营业时间Public Holiday Operate Hours 个人理财中心Personal Finance Center 现役军人优先Servicemen Priority 大堂经理Lobby Leader 客户服务电话Customer Service Hotline 残疾人优先窗口Particular Counter for the Disabled 个人业务顾问Personal Banker 叫号机Queuing Machine 存款机Cash Deposit Machine 自动门Automatic江苏银行Bank of Jiangsu 总行营业部Headquarters Business Dept.广东发展银行玄武支行Guangdong Development Bank对公业务CORPORAT SERVICE拼写错误储蓄业务PRIVATE SERVICE 营业时间BUSINESS HOURS 24小时自助服务HOURS SELF-SERVICE 银行提示REMINDER请妥善保管银行卡和密码Please Safeguard Your Bank Cards and PIN 安全提示 SafetyHints 个人服务 Personal Banking 对公服务 Corporate Banking VIP服务VIP Banking 等候区Waiting Area上海浦东发展银行Shanghai Pudong Development Bank新街口对公业务Corporate Banking 个人业务Personal Banking 营业时间Business Hour 理财经理Financial Planner 叫号机Cueing Machine 24小时自助服务 Self Service Banking 现金业务Teller Counter 公司业务Corporate Account 等待区Waiting Area 理财专区Wealth Management Service 自助银行Self-service Banking 大堂经理Duty Manager中国工商银行Industrial and Commercial Bank of China 自助服务银行Self-service Banking 大堂经理CLIENT MANEGER 现金服务 CASH SERVICE华夏银行Huaxia Bank 新街口对公业务Wholesale Banking Service 对私业务Retail Banking Service 等待区Waiting Areas 保管箱Safe Deposit Box 自助银行区Self-service Areas长江路支行储蓄*出纳Savings 出纳Cash 涉外服务For Foreigners 保管箱Safe keeping box 收费项目Items 开卡工本费Administrative charge for card activation 补卡工本费Administrative charge for card replacement 卡挂失手续费Administrative charge for card loss reporting.免费Free of charge 每笔十元The charge is 10 yuan per transaction 外汇业务Foreign Exchange Business 汇入/汇出汇款Inward/Outward Remittance 多币种汇款Multiple currency remittance 电子邮件通知Email Notification 强行改密(密码挂失)Overriding change of password(loss of password)异地柜台存款Exterritorial counter deposit 取款Withdrawal 卡卡转账Card-Card Transfer 跨行取款Inter-bank withdrawal 跨行查询Inter-bank enquiry 退汇Rejected Remittance 止付Payment termination 自动取款机Self-Drawing 自动存款机Self-Saving 服务流程图Service Flow Chart 华夏银行湖南路营业时间Opening Time 节假日不营业Weekend/Holiday Closed渣打银行Standard Charted Bank 新街口业务办理时间Banking Hours 理财咨询时间Financial Consultancy Hours 投诉热线Complaint Hotline 电话银行服务Phone Bank Service中国邮政储蓄China Postal Savings浮桥外币储蓄点Foreign Deposit Service Available 意见箱Suggestion Box 业务办理Postal Service深圳发展银行Shenzhen Development Bank新街口自动查询缴费机Automatic Inquiry Payment Machine 营业时间Business Hours 存取款一体机CRS 大堂经理Lobby Manage 填单处Form Filling Area 业务咨询处Information 个人柜台Personal Banking Counter 本行网址Bank Web Address 网点咨询电话Network Information 非本行人员莫入Only Stuff自动取款机操作指引ATM Operational Guide 服务热线Service Line 存取款机操作指引CRS Operation Guide招商银行China Merchants Bank 营业时间Business Hours 个人营业时间Personal Business Hours 对公营业时间Corporate Business Hours 节假日照常营业Holiday Business as Usual 自助服务区Self Service Area 监督Oversight 理财中心Premier Customers 投诉Complaints 全国统一客户服务电话China Client Service Telephone 综合业务Integrated Services 代发业务Salary Release Service 现金快速通道Fast Track Deposit and Withdrawal 接待区Reception 理财服务区Financial Services 个人贷款业务咨询Personal Loan Business Consultant 会计结算Accounting Settlement 个人理财专柜Wealth Management Area 一卡通金卡业务All-in-one-card gold card service.储蓄专柜Cashier Service 因您而变We are here just for you光大银行China Everbright Bank新街口营业时间Customer Service 个人业务Retail Service 出纳Cashier 会计结算Accounting 理财缴费机Self Help Machine for Paying Bill 现金存取款机Cash Deposit & Drawing Machine 现金取款机Cash Drawing Machine 多媒体查询机Multi-media Checking Machine 取款机操作提示Note for ATM Operation南京银行Bank of Nanjing 新街口综合业务General Services 私人业务Personal Banking 公司业务Corporate Banking 国际业务International Banking 大堂经理Reception Manager 现金取款机Cash Drawing Machine 现金存取款机Cash Deposit & Drawing Machine 自助服务终端Self-help Service Terminal 操作说明Operating Instruction中信银行China Citic Bank湖南路营业时间Business Time 储蓄时间Deposit Time 大堂经理HALL MANAGER 对公业务Corporating Banking Business 对私业务Retail Banking Business 现金结算Cash Settlement 24小时服务热线Hour Hotline 紧急按钮Emergency Button中国农业银行Agricultural Bank of China 现金服务区Cash Service 自助服务区Self-Service Area 客户等候区Customer Waiting Area 咨询引导区Consulting Area 保管箱Lock Box 24小时自助服务Hours Banking 自助服务终端Self-service Terminal 操作指南Operation Instructions 插卡Insert card 输入密码Key in PIN湖南路查询Inquiry 转账Account Transfer 改密Modify PIN 挂失Reporting a loss 理财卡Wealth Management Card 查询子帐户Inquiry Subaccount 通知存款Call Deposit 外汇查询Foreign Exchange Inquiry 市价交易Market price transaction 委托Request 银证Banxecurity第三方存款The third partysafe keeping 银期转账Bank-option account transfer 银行转期货Bank-to-futures 查期方余额Inquiry the balance of the future 输入账号、密码Input account number, password 代缴费Charging service as agents 存折补登The passbook renewed 交易结束Transaction end 退出、取卡或存折Exit, take card or passbook 无卡存折Non-card deposit 核对户名Check Username 放入现金Put in Banknote 核对张数、金额Check up number of sheets, account 确认存款Confirm the deposit 活期存折Demand account for passbook 活期/定期Demand account/Time account 自动存取款机Automatic Deposit and Withdrawal Machine 自动取款机Automatic Teller Machine 自助服务终端使用说明User’s guides for Self-service Terminal 本机只受理农行金穗系列卡和存折等业务Kin card series and passbook of Agriculture Bank of China only 本机不能办理存取款业务Non-cash Business 客户热线Custom Service Hot-line 本机可受理加入“银联”的其他银联卡This machine can handle any “union pay” card 请妥善保管好银行卡和密码,在使用时请用时候身体挡住他人视线,谨防他人窥视您的密码Please take of your bank card and PIN, guide against others peeping your PIN while using the card 每次取款上限2000元,每日累计最多取款十次,每日累计取款限额20000元Ceiling of 2000 yuan per withdrawal, with 10 times at most, for amount of 20000 limit per day 存款现钞面额仅限100元Deposit domination: 100 yuan only 请不要将残币、不平整的钞票或其他异物放入本机Please do not put the damaged, untidy banknotes or things other banknotes into this machine.如遇机器吞卡,请于次日持本人有效证件到营业厅柜台领取In case of card-swallowing, please go to the business hall with your own identity documents to take back your card the next day恒丰银行Evergrowing Bank湖南路中国人寿保险股份有限公司China Life Insurance Company Limited第四篇:各类茶叶品种中英文单词翻译对照(音标)茶学专业英语词汇茶叶品种 Tea varietiesTea 茶Green tea 绿茶 Black tea 红茶White tea 白茶Scented tea花茶Pu'er tea;Pu Erh tea;Puu Eel tea普洱茶 Yellow tea 黄茶Dark tea黑茶 Sincha 新茶Yü-chien tea 雨前茶 Teabag 袋泡茶Mugi-cha 大麦茶 Herbal tea [ˈɜ:rbl]花草茶Jasmine tea 茉莉花茶 Chrysanthemum tea [krɪˈsænθəməm,-ˈzæn-]菊花茶Block Puer tea 普洱(砖)Aged Pu'er tea 陈年普洱Oolong tea;Oulung tea 乌龙茶 Bohea tea [boʊ'hi:] 武夷茶Hyson Tea 熙春茶 Kungfu Tea;Gongfu Tea 功夫茶Twankay Tea [ˈtwæŋkei]屯溪茶 Keemun Tea;Qimen tea 祁门茶Loungjing Tea; Longjing Tea;Lung Ching tea 龙井茶Drogon Well 是对“龙井”这一名词的非正规翻译,不建议使用。

管理学英文术语

管理学英文术语

[转载]管理学核心概念中英文对照原文地址:管理学核心概念中英文对照作者:jaywang第一章管理总论Manager 管理者First-line managers 基层管理者Middle managers 中层管理者Top managers 高层管理者Management 管理Efficiency 效率Effectiveness 效果Planning 计划Organizing 组织Leading 领导Controlling 控制Management process 管理过程Management roles 管理角色Interpersonal roles 人际关系角色Informational roles 信息传递角色Decisional roles 决策制定角色Technical skills 技术技能Human skills 人事技能Conceptual skills 概念技能System 系统Closed systems 封闭系统Open systems 开放系统Environment 环境Special environment 具体环境General environment 一般环境Contingency perspective 权变观Organization 组织Universality of management 管理的普遍性Nonmanagerial employees / Operatives 操作者第二章管理的历史Division of labor 劳动分工Industrial revolution 产业革命Scientific management 科学管理Therbligs 基本动作元素General administrative theorists 一般行政管理理论家Principles of management 管理原则Bureaucracy 官僚行政组织、层级组织Quantitative approach 定量方法Organizational behavior (OB) 组织行为Hawthorne Studies 霍桑研究Workforce diversity 员工多样化Entrepreneurship 企业家e-business (electronic business) 电子商务e-commerce (electronic commerce) 电子贸易、电子商务Intranet 内部互联网Total quality management (TQM) 全面质量管理Learning organization 学习型组织Knowledge management 知识管理Workplace spirituality 团队精神第三章计划Decision 决策Decision-making process 决策过程Problem 问题Decision criteria 决策标准Implementation 实施Rational decision making 理性决策Bounded rationality 有限理性Satisficing 满意Escalation of commitment 承诺升级Intuitive decision making 直觉决策Well-structured problems 结构良好问题Programmed decision 程序化决策Procedure 程序Rule 规则Policy 政策Poorly structured problems 结构不良问题Nonprogrammed decisions 非程序化决策Certainty 确定性Risk 风险性Uncertainty 不确定性Directive style 指导性风格Analytic style 分析性风格Conceptual style 概念性风格Behavioral style 行为性风格Planning 计划Goals 目标Plans 计划Strategic plans 战略计划Operational plans 作业计划Long-term plans 长期计划Short-term plans 短期计划Specific plans 具体性计划Directional plans 指导性计划Single-use plan 单一目标计划Standing plans 标准计划Traditional goal setting 传统目标设定Means-ends chain 手段-结果链Management by objectives (MBO) 目标管理Mission 使命Commitment concept 承诺概念Formal planning department 正式计划部门Strategic management 战略管理Strategic management process 战略管理过程Opportunities 机会Threats 威胁Core competencies 核心能力Strengths 优势Weaknesses 劣势SWOT analysis SWOT分析Corporate-level strategy 公司层战略Stability strategy 稳定战略Growth strategy 增长战略Related diversification 相关领域多元化经营Unrelated diversification 不相关领域多元化经营Retrenchment strategy 收缩战略BCG matrix BCG矩阵波士顿咨询集团矩阵Business-level strategy 事业层战略Strategic business units 战略经营单位Competitive advantage 竞争优势Cost leadership strategy 成本领先战略Differentiation strategy 差异化战略Focus strategy 集中化战略Functional-level strategy 职能层战略Environmental Scanning 环境扫描Competitor intelligence 竞争者情报、竞争者信息Forecasts 预测Quantitative forecasting 定量预测Qualitative forecasting 定性预测Forecasting Techniques 预测技术Benchmarking 基准化、标杆Resources 资源Budget 预算Revenue Budgets 收入预算Expense Budgets 费用预算Profit Budgets 利润预算Cash Budgets 现金预算Scheduling 进度计划、规划Gantt Charts 甘特图Load Charts 负荷图PERT network 计划评审技术网络Events 事件Activities 活动Slack time 松弛时间Critical path 关键线路Breakeven analysis 盈亏平衡分析Linear programming 线性规划Project 项目Project Management 项目管理Scenario 设想方案第四章组织Organizing 组织Organizational structure 组织结构Organizational design 组织设计Work specialization 劳动分工Departmentalization 部门化Functional departmentalization 职能部门化Product departmentalization 产品部门化Geographical departmentalization 地区部门化Process departmentalization 过程部门化Customer departmentalization 顾客部门化Cross-functional teams 跨职能团队Chain of command 指挥链Authority 职权Responsibility 职责Unity of command 统一指挥Span of control 管理幅度Centralization 集权化Decentralization 分权化Formalization 正规化Mechanistic organization 机械式组织Organic organization 有机式组织Unit production 单件生产Mass production 大量生产Process production 连续生产Simple structure 简单结构Functional structure 职能型结构Divisional structure 分部型结构Team-based structure 团队结构Matrix structure 矩阵结构Project structure 项目结构Autonomous internal units 内部自治单位Boundaryless organization 无边界组织Learning organization 学习型组织High-performance work practice 高绩效的工作实践Human resource management process 人力资源管理过程Labor union 工会Human resource planning 人力资源规划Job analysis 职务分析Job description 职务说明书Job specification 职务规范Recruitment 招聘Decruitment 解聘Selection process 甄选过程Validity 效度Reliability 信度Work sampling 工作抽样Assessment centers 测评中心Orientation 定向、导向Performance management system 绩效管理系统Written essay 书面描述法Critical incidents 关键事件法Graphic rating scales 评分表法Behaviorally anchored rating scales (BARS) 行为定位评分法Multiperson comparisons 多人比较法Group order ranking 分组排序法Individual ranking 个体排序法Paired comparison 配对比较法360 degree feedback 360度反馈skill-based pay 按技能付酬Career 职业生涯、职业Organizational change 组织变革Change agents 变革推动者Organizational development (OD) 组织发展Stress 压力Creativity 创造Innovation 创新第五章领导Behavior 行为Organizational behavior 组织行为学Attitudes 态度Cognitive component 认知成分Affective component 情感成分Behavioral component 行为成分Job satisfaction 工作满意度Job involvement 工作投入Organizational commitment 组织承诺Organizational citizenship behavior (OCB) 组织公民行为Cognitive dissonance 认知失调Attitude surveys 态度调查Personality 人性Big-five model 重要的五大模型Emotional intelligence (EI) 情感智商Locus of control 控制点Machiavellianism 马基雅维里主义Self-esteem 自尊Self-monitoring 自我监控Perception 知觉Attribution theory 归因理论Fundamental attribution error 基本归因错误Self-serving bias 自我服务偏见Selectivity 有选择地接受、选择性Assumed similarity 假设相似性Stereotyping 刻板印象Learning 学习Operant conditioning 操作性条件反射Social learning theory 社会学习理论Shaping behavior 行为塑造Motivation 动机Need 需要Hierarchy of needs theory 需要层次理论Physiological needs 生理需要Safety needs 安全需要Social needs 社会需要Esteem needs 尊重需要Self-actualization needs 自我实现需要Theory X X理论Theory Y Y理论Motivation-hygiene theory 激励-保健理论Hygiene factors 保健因素Motivators 激励因素Three-needs theory 三种需要理论Need for achievement (nAch) 成就需要Need for power (nPow) 权力需要Need for affiliation (nAff) 归属需要Goal-setting theory 目标设定理论Reinforcement theory 强化理论Reinforcers 强化物Job design 职务设计Job scope 职务范围Job enlargement 职务扩大化Job enrichment 工作丰富化Job depth 职务深度Job characteristic model (JCM) 职务特征模型Skill variety 技能多样性Task identity 任务同一性Task significance 任务重要性Autonomy 自主性Feedback 反馈Equity theory 公平理论Referents 参照对象Expectancy theory 期望理论Compressed workweek 压缩工作周Flexible work hours 弹性工作制Job sharing 职务分担Contingent workers 应急工Telecommuting 电子通信,远程办公Pay-for performance programs 基于绩效的薪酬管理Open-book management 公开帐簿管理Leader 领导者Leadership 领导Behavioral theories 行为理论Autocratic style 权威式Democratic style 民主式Laissez-faire style 放任式Initiating structure 定规维度Consideration 关怀维度High-high leader 高-高型领导者Managerial grid 管理方格论Fiedler contingency model 菲德勒权变模型Least-preferred co-worker (LPC) questionnaire 最难共事者问卷Leader-member relations 领导者-成员关系,上下级关系Task structure 任务结构Position power 职位权力Situational leadership theory (SLT) 情景领导理论Readiness 准备状态Maturity 成熟度Leader participation model 领导者参与模型Path-goal theory 路径-目标理论Transactional leaders 事务型领导者Transformational leaders 变革型领导者Charismatic leader 超凡魅力的领导者Visionary leadership 愿景领导者Legitimate power 法定权Coercive power 强制权Reward power 奖赏权Expert power 专长权Referent power 模范权Credibility 可信度Trust 诚信、信任Empowerment 授权Communication 沟通Interpersonal communication 人际沟通Organizational communication 组织沟通Message 信息Encoding 编码Channel 通道、渠道Decoding 解码Communication process 沟通过程Noise 噪音Nonverbal communication 非言语沟通Body language 体态语言Verbal intonation 语调Filtering 过滤Selective perception 选择性知觉Information overload 信息超载Jargon 行话Active listening 积极倾听Formal communication 正式沟通Informal communication 非正式沟通Downward communication 下行沟通、向下交流Upward communication 上行沟通、向上交流Lateral communication 平行沟通、横向交流Diagonal communication 斜行沟通、越级交流Communication networks 沟通网络Grapevine 小道信息、谣言E-mail 电子邮件Instant messaging (IM) 即时信息Voice mail 声音邮件Fax 传真Electronic data interchange (EDI) 电子数据交换Teleconferencing 电信会议Videoconferencing 视频会议Intranet 内部互联网Extranet 外部互联网第六章控制Control 控制Market control 市场控制Bureaucratic control 官僚组织控制、层级控制Control process 控制过程Management by walking around (MBWA) 走动式管理Range of variation 偏差范围Immediate corrective action 立即纠正行动Basic corrective action 彻底纠正行动Feedforward control 前馈控制Concurrent control 同期控制、现场控制Feedback control 反馈控制。

管理学英文术语

管理学英文术语

[转载]管理学核心概念中英文对照原文地址:管理学核心概念中英文对照作者:jaywang第一章管理总论Manager 管理者First—line managers 基层管理者Middle managers 中层管理者Top managers 高层管理者Management 管理Efficiency 效率Effectiveness 效果Planning 计划Organizing 组织Leading 领导Controlling 控制Management process 管理过程Management roles 管理角色Interpersonal roles 人际关系角色Informational roles 信息传递角色Decisional roles 决策制定角色Technical skills 技术技能Human skills 人事技能Conceptual skills 概念技能System 系统Closed systems 封闭系统Open systems 开放系统Environment 环境Special environment 具体环境General environment 一般环境Contingency perspective 权变观Organization 组织Universality of management 管理的普遍性Nonmanagerial employees / Operatives 操作者第二章管理的历史Division of labor 劳动分工Industrial revolution 产业革命Scientific management 科学管理Therbligs 基本动作元素General administrative theorists 一般行政管理理论家Principles of management 管理原则Bureaucracy 官僚行政组织、层级组织Quantitative approach 定量方法Organizational behavior (OB) 组织行为Hawthorne Studies 霍桑研究Workforce diversity 员工多样化Entrepreneurship 企业家e—business (electronic business) 电子商务e-commerce (electronic commerce)电子贸易、电子商务Intranet 内部互联网Total quality management (TQM)全面质量管理Learning organization 学习型组织Knowledge management 知识管理Workplace spirituality 团队精神第三章计划Decision 决策Decision-making process 决策过程Problem 问题Decision criteria 决策标准Implementation 实施Rational decision making 理性决策Bounded rationality 有限理性Satisficing 满意Escalation of commitment 承诺升级Intuitive decision making 直觉决策Well—structured problems 结构良好问题Programmed decision 程序化决策Procedure 程序Rule 规则Policy 政策Poorly structured problems 结构不良问题Nonprogrammed decisions 非程序化决策Certainty 确定性Risk 风险性Uncertainty 不确定性Directive style 指导性风格Analytic style 分析性风格Conceptual style 概念性风格Behavioral style 行为性风格Planning 计划Goals 目标Plans 计划Strategic plans 战略计划Operational plans 作业计划Long—term plans 长期计划Short-term plans 短期计划Specific plans 具体性计划Directional plans 指导性计划Single—use plan 单一目标计划Standing plans 标准计划Traditional goal setting 传统目标设定Means-ends chain 手段-结果链Management by objectives (MBO)目标管理Mission 使命Commitment concept 承诺概念Formal planning department 正式计划部门Strategic management 战略管理Strategic management process 战略管理过程Opportunities 机会Threats 威胁Core competencies 核心能力Strengths 优势Weaknesses 劣势SWOT analysis SWOT分析Corporate—level strategy 公司层战略Stability strategy 稳定战略Growth strategy 增长战略Related diversification 相关领域多元化经营Unrelated diversification 不相关领域多元化经营Retrenchment strategy 收缩战略BCG matrix BCG矩阵波士顿咨询集团矩阵Business-level strategy 事业层战略Strategic business units 战略经营单位Competitive advantage 竞争优势Cost leadership strategy 成本领先战略Differentiation strategy 差异化战略Focus strategy 集中化战略Functional-level strategy 职能层战略Environmental Scanning 环境扫描Competitor intelligence 竞争者情报、竞争者信息Forecasts 预测Quantitative forecasting 定量预测Qualitative forecasting 定性预测Forecasting Techniques 预测技术Benchmarking 基准化、标杆Resources 资源Budget 预算Revenue Budgets 收入预算Expense Budgets 费用预算Profit Budgets 利润预算Cash Budgets 现金预算Scheduling 进度计划、规划Gantt Charts 甘特图Load Charts 负荷图PERT network 计划评审技术网络Events 事件Activities 活动Slack time 松弛时间Critical path 关键线路Breakeven analysis 盈亏平衡分析Linear programming 线性规划Project 项目Project Management 项目管理Scenario 设想方案第四章组织Organizing 组织Organizational structure 组织结构Organizational design 组织设计Work specialization 劳动分工Departmentalization 部门化Functional departmentalization 职能部门化Product departmentalization 产品部门化Geographical departmentalization 地区部门化Process departmentalization 过程部门化Customer departmentalization 顾客部门化Cross-functional teams 跨职能团队Chain of command 指挥链Authority 职权Responsibility 职责Unity of command 统一指挥Span of control 管理幅度Centralization 集权化Decentralization 分权化Formalization 正规化Mechanistic organization 机械式组织Organic organization 有机式组织Unit production 单件生产Mass production 大量生产Process production 连续生产Simple structure 简单结构Functional structure 职能型结构Divisional structure 分部型结构Team—based structure 团队结构Matrix structure 矩阵结构Project structure 项目结构Autonomous internal units 内部自治单位Boundaryless organization 无边界组织Learning organization 学习型组织High-performance work practice 高绩效的工作实践Human resource management process 人力资源管理过程Labor union 工会Human resource planning 人力资源规划Job analysis 职务分析Job description 职务说明书Job specification 职务规范Recruitment 招聘Decruitment 解聘Selection process 甄选过程Validity 效度Reliability 信度Work sampling 工作抽样Assessment centers 测评中心Orientation 定向、导向Performance management system 绩效管理系统Written essay 书面描述法Critical incidents 关键事件法Graphic rating scales 评分表法Behaviorally anchored rating scales (BARS)行为定位评分法Multiperson comparisons 多人比较法Group order ranking 分组排序法Individual ranking 个体排序法Paired comparison 配对比较法360 degree feedback 360度反馈skill—based pay 按技能付酬Career 职业生涯、职业Organizational change 组织变革Change agents 变革推动者Organizational development (OD) 组织发展Stress 压力Creativity 创造Innovation 创新第五章领导Behavior 行为Organizational behavior 组织行为学Attitudes 态度Cognitive component 认知成分Affective component 情感成分Behavioral component 行为成分Job satisfaction 工作满意度Job involvement 工作投入Organizational commitment 组织承诺Organizational citizenship behavior (OCB)组织公民行为Cognitive dissonance 认知失调Attitude surveys 态度调查Personality 人性Big—five model 重要的五大模型Emotional intelligence (EI)情感智商Locus of control 控制点Machiavellianism 马基雅维里主义Self-esteem 自尊Self—monitoring 自我监控Perception 知觉Attribution theory 归因理论Fundamental attribution error 基本归因错误Self-serving bias 自我服务偏见Selectivity 有选择地接受、选择性Assumed similarity 假设相似性Stereotyping 刻板印象Learning 学习Operant conditioning 操作性条件反射Social learning theory 社会学习理论Shaping behavior 行为塑造Motivation 动机Need 需要Hierarchy of needs theory 需要层次理论Physiological needs 生理需要Safety needs 安全需要Social needs 社会需要Esteem needs 尊重需要Self-actualization needs 自我实现需要Theory X X理论Theory Y Y理论Motivation-hygiene theory 激励-保健理论Hygiene factors 保健因素Motivators 激励因素Three—needs theory 三种需要理论Need for achievement (nAch) 成就需要Need for power (nPow) 权力需要Need for affiliation (nAff) 归属需要Goal-setting theory 目标设定理论Reinforcement theory 强化理论Reinforcers 强化物Job design 职务设计Job scope 职务范围Job enlargement 职务扩大化Job enrichment 工作丰富化Job depth 职务深度Job characteristic model (JCM) 职务特征模型Skill variety 技能多样性Task identity 任务同一性Task significance 任务重要性Autonomy 自主性Feedback 反馈Equity theory 公平理论Referents 参照对象Expectancy theory 期望理论Compressed workweek 压缩工作周Flexible work hours 弹性工作制Job sharing 职务分担Contingent workers 应急工Telecommuting 电子通信,远程办公Pay—for performance programs 基于绩效的薪酬管理Open—book management 公开帐簿管理Leader 领导者Leadership 领导Behavioral theories 行为理论Autocratic style 权威式Democratic style 民主式Laissez-faire style 放任式Initiating structure 定规维度Consideration 关怀维度High-high leader 高-高型领导者Managerial grid 管理方格论Fiedler contingency model 菲德勒权变模型Least-preferred co—worker (LPC) questionnaire 最难共事者问卷Leader-member relations 领导者-成员关系,上下级关系Task structure 任务结构Position power 职位权力Situational leadership theory (SLT) 情景领导理论Readiness 准备状态Maturity 成熟度Leader participation model 领导者参与模型Path—goal theory 路径-目标理论Transactional leaders 事务型领导者Transformational leaders 变革型领导者Charismatic leader 超凡魅力的领导者Visionary leadership 愿景领导者Legitimate power 法定权Coercive power 强制权Reward power 奖赏权Expert power 专长权Referent power 模范权Credibility 可信度Trust 诚信、信任Empowerment 授权Communication 沟通Interpersonal communication 人际沟通Organizational communication 组织沟通Message 信息Encoding 编码Channel 通道、渠道Decoding 解码Communication process 沟通过程Noise 噪音Nonverbal communication 非言语沟通Body language 体态语言Verbal intonation 语调Filtering 过滤Selective perception 选择性知觉Information overload 信息超载Jargon 行话Active listening 积极倾听Formal communication 正式沟通Informal communication 非正式沟通Downward communication 下行沟通、向下交流Upward communication 上行沟通、向上交流Lateral communication 平行沟通、横向交流Diagonal communication 斜行沟通、越级交流Communication networks 沟通网络Grapevine 小道信息、谣言E—mail 电子邮件Instant messaging (IM)即时信息Voice mail 声音邮件Fax 传真Electronic data interchange (EDI)电子数据交换Teleconferencing 电信会议Videoconferencing 视频会议Intranet 内部互联网Extranet 外部互联网第六章控制Control 控制Market control 市场控制Bureaucratic control 官僚组织控制、层级控制Control process 控制过程Management by walking around (MBWA) 走动式管理Range of variation 偏差范围Immediate corrective action 立即纠正行动Basic corrective action 彻底纠正行动Feedforward control 前馈控制Concurrent control 同期控制、现场控制Feedback control 反馈控制。

管理学术语翻译及名词解释

管理学术语翻译及名词解释

操作者(Operatives) 效率Efficiency (Means) 效果Effectiveness (Ends)管理职能(Management functions) 管理者角色(Management roles)专业技能(technical skills) 人际技能(human skills) 概念技能(conceptual skills) 古典管理理论 (Classical Management Theories)科学管理理论(Scientific Management)行为管理理论(Behavior Management Theories)现代管理理论(Modern Management Theories)一般行政管理理论(组织管理理论)(General Administrative Theories)定量管理学派(Quantitative Management)系统方法(The Systems Approach)权变方法(The Contingency Approach)——也称“情境方法”开发方案(Developing Alternatives ) 程序化决策(programmed Decisions)非程序化决策( Non-programmed Decisions)组织层次(organizational level)组织生命周期(life-cycle) 环境不确定性程度(environment uncertainty)未来许诺期限(commitments) 资源(resource):指组织的资产能力(capabilities):开展企业活动所需要的技能核心竞争力(core competencies):指公司创造价值的主要能力和技能。

Vertical & Lateral Communication(垂直与水平沟通)Formal &Informal Communication(正式与非正式沟通)One-way &two-ways Communication (单向与双向沟通)Verbal &Nonverbal Communication (言语与非言语沟通)职能型结构(functional structure)分部型结构(divisional structure)复杂化(complexity)正规化(formalization)集权化(centralization)职能部门化(functional departmentalization)产品部门化(product departmentalization)地区部门化(geographical departmentalization)过程部门化(process departmentalization)顾客部门化(customer departmentalization)SOURCES(招聘渠道) DERECRUITMENT(解聘)解雇(Firing)临时解雇(Layoffs)绩效模拟测试(Performancesumulationtest)培训(Training)激励(motivation)激励过程(motivation process)Equity Theory (公平理论) Reinforcement Theory(强化理论)需要层次理论(Maslow’s Hierarchy of needs )X理论和Y理论(McGregor’s Theory“X” &TheoryY“Y”)激励—保健理论(Herzberg’s Motivation-Hygiene)赫茨伯格的激励—保健理论(Motivation-hygiene theory)当代激励理论(Modern Motivation Theory)组织设计organization design期望理论(Expectancy Theory) 挫折理论(Setback Theory)特质理论Trait Theory 行为理论(Behavioral Theories)领导的二维理论(Biaxial theories) 管理方格理论(Managerial grid)关怀维度(Consideration) 成就需要(need for Acheievement)权力需要(need for power)归属需要(need for affiliation)定规维度(Initiating Structure) 权变理论(Contingency Theories)菲德勒的权变模型(Contingency Model 路径-目标理论(Path-goal Theory)战略管理(定义)The set of managerial decisions and actions that determines the long-run performance of an organization管理者为制定组织战略而做的工作。

公共管理学完整版英文翻译XN

公共管理学完整版英文翻译XN

Chapter 2课本第一章An Era of Change改变的年代、时代Introduction引言There has been a transformation(转化、变革)in the management of the public sectors of advanced countries.在发达国家的公共部门的管理已经有了一个变革。

This new paradigm poses(形成,造成)a direct challenge to several of what had previously been regarded as fundamental principles of traditional public administration.这个新的范例对几个原先被认为是传统公共行政的基础规则提出了直接挑战。

These seven seeming verities(真理)have been challenged.这几个真理被挑战。

Economic problems in the 1980s meant governments reassessed(重新评估)their bureaucracies and demanded changes. 1980s的经济问题意味着政府重新评估他们的官僚制并且需要改变。

All these points will be discussed at greater length(长度)later, but the main point is there has been total change in a profession that saw little change for around a hundred years.这些观点会在以后做更大范围的讨论,但是这里强调的主要是一点:一百年来很少发生变革的公共职业领域发生了全面变革。

A new paradigm一个新的范例There is some debate over whether or not public managemnet, particularly the new public management, is a new paradigm for public sector management.有个争论,关于公共管理尤其是新的公共管理是不是公共部门管理的一个新的范例。

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Separation of ownership and management combined with the desire for steady performance which ensures satisfactory profits, tend to make the managers risk avoiders. Top Managers in the modern firm are generally reluctant to adopt highly promising but risk-prone projects. But this approach stabilises the economic performance of the firm and leads to development of orderly markets.
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Liquidity Ratio: Current ratio – ratio of liquid assets to total assets. Low liquidity increases the risk of insolvency (risk=+ve) Leverage/Debt or Debt-Equity ratio: ratio of debt to total assets. High debt-equity ratio exposes the firm to bankruptcy.(risk=+ve) Profit retention ratio: High retention of profits, adds to the reserves contributing to the growth of capital.(risk= -ve) Combining all the above into a single parameter will amount to financial constraint of the firm.
Marris’s Theory of The Managerial Enterprise(contd.) “ The Managers have other ideas. Their utility function includes variables such as Salaries, Job security, Power and status.
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Marris’s Theory of The Managerial Enterprise
“In Corporate firms, there is structural division of ownership and management which allows managers to set goals which do not necessarily conform with those of the owners. The shareholders are the owners. Their utility function includes variables such as profits, size of output, size of capital, market share and 10 public image.
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Baumol’s Model : (contd.)
4 A steady performance with satisfactory amount of profits is preferably to irregular spectacular profits in some one or two years. Having shown high profits, if the level is not maintained, it will lead to discontent of shareholders. 5. Large sales strengthens the competitive power of the firm vis-avis competitors, while low or declining sales diminishes this power of bargaining.
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Baumol’s Model : (contd.)
Rationale of the Hypothesis: 1. Management has been separated from ownership in modern times. 2. This has given powers to Managers who pursue their own goals rather than the goal of the owners. 3. Managers ensure a minimum acceptable level of profit to satisfy the shareholders, but would pursue a goal which enhances their own utility.
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Marris’s Theory of The Managerial Enterprise(contd.)
• Owners being interested in the growth of the firm want maximisation of the growth of the supply of capital, which is assumed to maximise the owner’s utility. • Managers wanting to maximise rate of growth of the firm rather than absolute size of the firm, believe that growth of demand for the products is an appropriate indicator of the growth of the firm.
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• There are two constrains in the Marris’s Model: • 1. The Managerial Team Constraint. Since Management is a teamwork, hiring new managers does not expand managerial capaqcity immediately. New managers take time to get integrated in the team. Managerial tream constraint sets limits to both the rate of growth of demand and rate of growth of capital. • 2. The Job Security Constraint. Managers want job security. Job security attained by pursuing a prudent financial policy which requires the three crucial financial ratios to be maintained at optimum levels.
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Baumol’s Model of Sales Revenue Maximisation
W.J.Baumol suggested Sales Revenue maximisation as an alternative goal to profit maximisation. Managers only ensure acceptable level of profit, pursuing a goal which enhances their own utility.
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Basic assumptions in Baumol’s Static Models:
1. A firm’s decision making is limited to a single period. During this period, the firm attempts to maximise total revenue rather than physical volume of sales. 2. Sales revenue maximisation is subject to provision of minimum required profit to ensure a fair dividend to shareholders, thus ensuring stability of his job. 3. Conventional Cost and Revenue functions are assumed – Cost curves are U-shaped, Demand curve is downwa’s Model : (contd.)
Why Managers attempt to maximise sales rather than profits:1. Incomes of top executives are closely related to sales rather than profits. 2. Banks and financial institutions are impressed by the amount of sales and treat this as a good indicator of the performance of the firm. 3. Large and continuing sales enhance prestige of the Managers, who ensure regular distribution of dividends.
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