酒店情景英语-1.1-Reservation
酒店客房服务英语口语情景对话中英对照
酒店客房服务英语口语情景对话中英对照Scene 1: Checking in at the hotel reception景1：在酒店接待处办理入住手续接待员：晚上好，欢迎来到大酒店。
有什么可以帮您的？Guest: Good evening. I have a reservation under the name Smith.客人：晚上好。
我有一个预订，预订人是史密斯。
Receptionist: Alright, Mr. Smith. Let me just check our records. Yes, here it is. You have a deluxe double room reserved for three nights starting today. Can I have your passport, please?接待员：好的，史密斯先生。
让我查一下我们的记录。
是的，在这里。
您预订了一间豪华双人间，入住三晚，从今天开始。
可以给我您的护照吗？Guest: Of course, here you go.客人：当然可以，给您。
Receptionist: Thank you. I just need you to fill out this registration form while I prepare your room keys.接待员：谢谢。
我只需要您填写这份登记表，我会准备好您的房间钥匙。
Guest: Sure, no problem.客人：好的，没问题。
Scene 2: Requesting room service景2：请求客房服务Guest: Excuse me, can I order some room service?客人：打扰一下，我可以订一些客房服务吗？Room Service: Of course, sir. What would you like to order?客房服务：当然，先生。
英语版酒店预订情景模拟
(R: Hotel Receptionist G : Guest)R: Good morning, reservation, may I help you ?G: Yes I’d like to book a room .R: Yes, sir. when for ,please ?G: December 1st,R: For how many nights ?G: For two nights.R: How many of you please?G: Just one.R: Which type of room would you prefer, a suite , a double or a single ? G: I’m traveling alone , so a single room will doR: one moment , please . I’ll check our room availabilities for those days. Sorry to keep you waiting , sir .we have a single at 538 yuan,is that all right?G: OK .I’ll take it.R: Thank you , sir. may I know your name , please ?G: Yes ,It’s zhao cunR: How do you spell that , please ?G: z-h-a-o,c-u-n.R: Yes, Mr.zhao .your phone number, please?G:My city code is 0312 , my phone number is 2569283R: What time do yo expect to arrive , sir ?G:Oh , around 5 p.m ,I suppose .R:OK. Sir . May I confirm your reservation,now?G:OK.R:Mr.zhao You have successfully reserved a single room at the price of 538 yuan .You will arrive at December 1,and you will stay for two nights your telephone number is 0312-269283. Is that all right?G:That’s right .R:Is there anything else I can do for you?G:No.R: OK ,Mr Zhao.We look forward to seeing you .Bye-bye.。
英语情景会话酒店前台订房对话带翻译
英语情景会话酒店前台订房对话带翻译如今没有一口流利的英语，了解一些简单的日常英语对话技巧也是很有必要的!今天店铺在这里为大家分享一些英语情景会话酒店前台订房，希望这些英语对话会对大家有所帮助!英语情景会话酒店前台订房：住一周的顾客打折吗A Hello, sir. Have you reserved already?您好，先生。
您预订了房间了吗?B No, is there a single room left?没有，还有空的单人间吗?A Yes, how long will you intend to stay?有，您打算住多久?B For a week or so. Do you give discount for a week or more?大概一个星期吧。
你们对住一个星期或更久的顾客打折吗?A Yes, we give 5% discount for a week and 12% for 2 weeks.有折扣，对住一个星期的顾客我们打95折，两个星期的打88折。
B All right. I will take a room for a week. Here is my passport.好的，我在这里住一个星期。
这是我的护照。
我想多住几天A Good morning, sir. Can I help you?早上好，先生，有什么可以为您服务的?B I'm due to check out tomorrow, but I'd like to extend my stay by two days.我明天应该结账，但是我还想再住两天。
A Could I have your name and room number?我可以问一下您的姓名和房间号吗?B Tom Black in Room 207.汤姆·布莱克，207房间。
A Please wait a moment, Mr. Black. I'll have to check the reservation records... I'm sorry, but we are expecting several tourgroups to arrive today. They have booked all the rooms on the 10th floor.请稍等，布莱克先生。
预订酒店英文情景对话
预订酒店英⽂情景对话 ⼩学英语对话课是整个⼩学英语教学的重要组成部分,主要内容以丰富的对话情境、简单的英语句型表达和课⽂相关的话题为主,主要⽬的是培养⼩学⽣初步运⽤英语语⾔进⾏交际的能⼒。
⼩编精⼼收集了预订酒店英⽂情景对话，供⼤家欣赏学习! 预订酒店英⽂情景对话1 R：Receptionist 接待员G：Guest客⼈ R：Good morning，Hilton Hotel.What can I do for you? 早上好。
这⾥是希尔顿酒店。
您需要帮忙吗? G：Yes，1 would like to book a room at your hotel. 是的，我想在你们酒店订⼀间房。
R：What kind of roonl would you like(prefer)?A single room or a double room. 您想要订什么样的房间?单⼈房还是双⼈房呢? G：A double room，please. ⼀间双⼈房。
R：From which date and for how many nights? 从什么时候开始?打算住多久呢? G：From July 25 to July 28，for three nights. 7⽉25号到7⽉28号，三个晚上。
R：Could you please hold on?I’11 check our vacancies for those days.(After a while)Yes，sir.We do have a double room for those days. 请稍等，我要查⼀下那些天有没有空房。
(过了⼀会⼉)先⽣，我们那些天有双⼈房。
G：Ok.What’s the rate/How much does that cost? 好的。
价钱多少? R：It’s 120 U.S.dollars per night. 120美元⼀晚。
办理酒店入住英语三人情景对话英语
办理酒店入住英语三人情景对话英语_酒店情景对话(双语版)第一组酒店情景对话A Hello,this is wanjiali hotel,is there anything I can help you,madam? 你好，这里是万家丽国际大酒店，请问您需要什么服务B Yes, I'd like to book a room. 我需要预订一间房A Sure,we have different type of rooms,which would you like to choose? 我们酒店有不同类型的房间，您需要哪种房间呢？B I'm not very certain,could you give me a brief introduction,please? 我不是很确定，你能不能给我做一下简单的介绍？A Ok,our hotel provides standard single room and doubleroom,accordingly,we also have special treatment for VIP. 好的，我们酒店提供标准单人间和标准双人间，除此之外还有对贵宾的特殊套房B Thank you,I want to reserve a single room which is better located between 4th floor to 7 floor.Well,I need the personnal in your hotel to open the window and clean the room before I arrive there.Is that ok? 谢谢，我想预定一间单人标准间，最好是介于4 楼到7 楼之间的。
嗯，我需要你们的工作人员在我到达九点前打开窗户并打扫房间，可以吗？A Ok,sir,I already taken some notes about your requirements.Now let me check the room on my computer.Well,one standard single room in 6th floor and the number is 0603,need clean and open the window,anything else? 好的，先生，我已经记下了你的要求。
酒店入住英语情景对话
酒店入住英语情景对话对话教学作为一种新型而有效的教学方式,主张教师和学生应具有对话心态,坚持对话原则,学生在互动交流与沟通合作中学习、使用英语,有效实现学生英语交际能力的锻炼与培养。
店铺整理了酒店入住英语情景对话，欢迎阅读!酒店入住英语情景对话一Good afternoon.Welcome to the Yunshan Hotel.May i help you,sir?下午好。
欢迎来到云山饭店。
先生需要我帮忙吗?Yes.I'd like to check in,please.是的，我想登记入住。
Certainly,sir.May i have your name,please?好的，先生请告诉我你的姓名?Yes,it's Charlie White.查理怀特Do you have a reservation with us,sir?先生，有向我们预订吗?Yes,for tonight.是的，今晚Just a moment,please.I'll check our reservation record...Thank you for waiting,sir.Your reservation is for a single room for three nights.Could you fill in the registration form,please?请等一下。
我查一下我们的预定记录。
让您久等了。
先生，你预定的是一个单人间，住3晚。
请您填写登记表，好吗?Sure.好的May i confirm your departure date?我想确认你的离开日期Yes,I should be leaving on the 8th.恩，我应该在8号离开How would you like to make payment?请问你想怎么付款?By Visa Card.Visa 卡May i take a print of the card,please?Thank you,sir.Your room is 888 on the 8th Floor.Just a moment please.A bellman will show you to your room.I hope you will enjoy your stay here.我能刷卡了吗?谢谢。
酒店英语1教学课件Unit 1 reservation
Unit 1 Reservation
Objectives:
After finishing this unit, you will be able to:
1 name different room types in English
2
make reservations for guests
Hotel : Shanghai International Hotel Room Type : deluxe suite Name of Guest : Bellow Telephone of Guest: 13960897323 Date of Arrival : May 26th Date of Departure: May 28th
Section C: Dialogues
Dialogue 1 Group Reservation
R=receptionist G=group leader R: Good afternoon, sir. Welcome to Beijing Shangri-la
Grand Hotel. What can I do for you? G: Good afternoon. I’m John Smith from Shenghua Trading
Company. I’ d like to reserve 10 double rooms for five days. R: For which dates? G: From May 23rd to 27th. R: One moment please. I!ˉll check our reservation record.
Unit 1 Reservation
酒店英语口语 making reservations 1
Useful Words & Expressions
Useful Words & Phrases
make a reservation 预订 e.g. We have made a reservation for a double room at the hotel. adjust a reservation 更改预订 = make an adjustment of the reservation e.g. I’m calling to adjust my reservation.
4. Could you give me your name please?
5. I have just confirmed one single room with breakfast for you. 6. Could you please confirm your booking in writing as soon as possible? 7. Would you like us to put you on our waiting list and call you in case we have a cancellation?
special rate 特价，优惠价 room availability
客房预订情况
deposit 押金 booking record
预定记录
Useful Words & Phrases
fully booked
房间预订满了
in case 以防万一 off-season
淡季
peak-season 旺季 minimum price
最低价
maximum price 最高价
Useful Expressions
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Fax （传真订房）
e-mail (邮件预定)
Reservation
预定
Warming-up
Watch a video and discuss: what are the key points in reservation?
Reservation
订房8大要素
➢客人/代订人/团体姓名 ➢联系电话 ➢所需客房类型 ➢价格或折扣 ➢所需客房数量 ➢抵/离店日期&时间 ➢入住天数 ➢订房入住当天的保留时间
Service Procedure服务流程
1. Greet the guest
Hello Sir/Madam, XXX hotel. May I help you?
2. Taking a reservation What type of room do you need/prefer? And how many person will there be in your party? 3. Referring to dates and times
7. confirm the details
I would like to confirm your reservation. Mr./Ms. XXX, you have booked/reserved …room from…to…, the price is …and your telephone number is…….. Is that right?
双人间 twin room
Room type
套房 suite
总统套房 presidential suite
Room type
大床房 double room
三人间 triple room
Room type
Deluxe suite 豪华套间 Business suite 商务套间 Economy room 经济套间 sea view./mountain view room 海景房/山景房 Beach villa /water villa沙屋 /水屋 Extra bed 加床 Face to the south / with a front view朝阳 With bath /shower 带浴室/淋浴
Dialogue
C: What time do you expect to arrive, Mr. Brown? J: Oh, about 6:30 p.m., I suppose. C: Well，I‘d like to confirm your reservation. A single room for Mr. Brown at 480 yuan per night for three nights from Sep. 15th to 18th. J: Right. C: Thank you, Mr. Brown.
C: For which date? J: From September 15th to 18th.
C: Which kind of room would you like, a double or a single? J: A single, please.
C: May I have your name and phone number? J: Jack Brown and the number is 3626833.
(room type) I am sorry, we are fully booked on those days. Would
you change your reservation date? 5.Stating the price It’s…per night. (we will give you …off). 6. Asking guest’s information. May I have your name and your telephone number? How do you spell your last name?
8.Thank the Guest
Thank you, we looking forward to seeing you.
Dialogue
C：Clerk 职员
J：Jack 杰克
C: Good morning. May I help you?
J: Yes, I‘d like to reserve a room for three days, please.
For what dates? How many nights do you wish to stay? 4. Accepting or refusing the booking. Let me see if there is a room available. Well. We
have….
It’s all right for (date )but not (date ) We don’t have any (room type), would you mind having
Reservation Card
Mr. / Mrs. / Miss: Arrival Date: No. of rooms:
Departure Date: Room Type:
No. of Persons : Booked by: Approve by:
酒店情景英语 Unit 1
Front desk
Lesson1 Reservation
Lesson1 Reservation
Front desk
How can I make reservations?
face to face 柜台预定
Telephone (电话预定)
reservation
Internet （网络订房）
Guest Name Telephone Number Room Type Price / Discount Number of Rooms Arrival Date/Departure Date Length of Staying Cut-off Time
Room type