酒店前台英语口语30句
酒店前台常用英语口语

酒店前台常用英语口语经常接待一些外宾,要掌握一些英语口语,如何学英语口语?这个问题难倒了很多酒店人。
下面整理了一些酒店前台常用英语口语,希望对大家有所帮助!1、I don't have a reservation.我没有预约。
2、Can I book a double room?我可以订一间双人间吗?3、Do you have any vacancies for tonight?今晚还有空房吗?4、I'd like to make a reservation for tomorrow.我要预定明天的房间。
5、Do you have a double room for tonight?今晚还有双人房吗?6、I'd like to reserve a room with a single bed.我想预定一间单人间。
7、I can let you have a room with a bath.我可以给你一间带浴室的.房间。
8、I'd like a room with a view.我想要景观好的房间。
9、It has a wonderful view of the sea.在那里可以看到美丽的海景。
10、We will put you in a deluxe room at no extra charge.我们会给您一套豪华套房,不额外收费。
11、I'm atraid not, sir. We're booked solid right now.先生,抱歉没有房了,现在都客满了。
12、I'm sorry, but we're fully booked up.对不起,我们这里已经客满了。
13、How much is it per night?住一晚多少钱?14、What is the rate?住宿费用是多少?15、How much is a twin room?双人房要多少钱?16、Does it include tax and service charge?这个价格含税和服务费吗?17、When would you like to stay here?您什么时候来住?18、How long do you plan to stay here?您打算在这里住多久?19、Do you have less expensive rooms?有没有便宜一点的房间?20、Could you give me a discount if I stay for three nights? 共3个晚有没有折扣?21、May I see the room, please?我可以先看看房间吗?22、I'll take the room.我要订这间。
酒店前台英文礼貌用语1

酒店礼貌英语HOTEL COURTESY ENGLISH接待处礼貌服务英语COURTESY ENGLISH FOR RECEPTION1、请填写登记表。
Please fill in the registration form.2、请稍等。
Just a moment please.3、先生,您有没有预约?Do you have a reservation with us, sir?4、您预备如何付款呢?How would you like to pay your bill?5、请问怎么拼呢?How do you spell that, please?6、我在贵店预订了房间。
I have a reservation with you.7、请让我刷您的信用卡好吗?May I print down your card, please?8、早上好***先生(女士),有一位先生(女士)在大堂想和您通话,请稍候。
Good morning/afternoon/evening, Mr/Mrs….There is a Mr/Mrs…in the lobby whowants to speak to you. Just a moment, please. 9、对不起,电话没人接。
I’m sorry, but nobody is answering the phone. 10、请您在这里签一下字,好吗?Would you sign here, please?11、您打算在这里逗留多长时间?How long will you be staying here?12、能对一下您的护照吗?May I see your passport?13、这是房间钥匙,您的房间号码是***。
Here’s the room key. Y our room number is***.14、我能和David讲话吗?May I speak to David, please?15、我能给他留言吗?Could I leave a message for him?16、我们希望您在这里和我们一起度过的时光非常愉快。
酒店前台英文礼貌用语1

酒店礼貌英语HOTEL COURTESY ENGLISH接待处礼貌服务英语COURTESY ENGLISH FOR RECEPTION1、请填写登记表。
Please fill in the registration form.2、请稍等。
Just a moment please.3、先生,您有没有预约?Do you have a reservation with us, sir?4、您预备如何付款呢?How would you like to pay your bill?5、请问怎么拼呢?How do you spell that, please?6、我在贵店预订了房间。
I have a reservation with you.7、请让我刷您的信用卡好吗?May I print down your card, please?8、早上好***先生(女士),有一位先生(女士)在大堂想和您通话,请稍候。
Good morning/afternoon/evening, Mr/Mrs….There is a Mr/Mrs…in the lobby whowants to speak to you. Just a moment, please. 9、对不起,电话没人接。
I’m sorry, but nobody is answering the phone. 10、请您在这里签一下字,好吗?Would you sign here, please?11、您打算在这里逗留多长时间?How long will you be staying here?12、能对一下您的护照吗?May I see your passport?13、这是房间钥匙,您的房间号码是***。
Here’s the room key. Y our room number is***.14、我能和David讲话吗?May I speak to David, please?15、我能给他留言吗?Could I leave a message for him?16、我们希望您在这里和我们一起度过的时光非常愉快。
酒店前厅接待常用的27句英语口语及会话

酒店前厅接待常用的英语口语及会话1.I'd like to book a double room for Tuesday next week.下周二我想订一个双人房间。
2.What's the price difference?两种房间的价格有什么不同?3.A double room with a front view is 140 dollars per night,one with a rear view is 115 dollars per night.一间双人房朝阳面的每晚140美元,背阴面的每晚115美元。
4.I think I'll take the one with a front view then.我想我还是要阳面的吧。
5.How long will you be staying?您打算住多久?6.We'll be leaving Sunday morning.我们将在星期天上午离开。
7.And we look forward to seeing you next Tuesday.我们盼望下周二见到您。
8.I'd like to book a single room with bath from the after-noon of October 4 to the morning of October 10.我想订一个带洗澡间的单人房间,10月4日下午到10月10日上午用。
9.We do have a single room available for those dates.我们确实有一个单间,在这段时间可以用。
10.What is the rate,please?请问房费多少?11.The current rate is$50 per night.现行房费是50美元一天。
12.What services come with that?这个价格包括哪些服务项目呢?13.That sounds not bad at all.I'll take it.听起来还不错。
酒店前台接待日常英语口语

HotelEnglishMarch2012Part 1Greetings问候1.Welcome to Shanxi World Trade Hotel . I’m..., what shouldIcallyou,please?欢迎光临山西国贸大饭店。
我是...,请问我该怎么称呼你呢?2.Good morning/afternoon/evening,Sir/Madam. What canIdo for you?先生/女士,你好!请问我能为您做点什么?3.My name is ...,is there anything else Icando foryou, just let me know.我叫...,如果需要我为您做些什么,请告诉我。
4.Ifyouhave any problems,pleasefeel freetocontact us .如果你有任何需要,请随时联系我们。
5.Have you make a reservation ?\Have youbookedthe room?\Areyou thevip?请问有预订吗?\请问你是会员吗?6.What kindofroom wouldyoulike?请问您需要什么类型的房间。
7.Sorry ,I don’t quite understand .对不起,我不是很明白。
8.I’m afraid we’vefully booked for that time.抱歉,我们那个时段已给订满了。
9.It’s the hot /peak/busyseason ,youknow?这是酒店业的旺季。
10.Excuseme,Howdo spell it ,please?打扰一下,您能拼写一下您的名字吗?11.We can only keep your table/roomtill…我们能保留您的房间直到...12.Let me show you to your room ,this way please .让我带您到房间,这边请。
酒店前厅常用英语口语

酒店前厅常用英语口语第一部分前厅Part one FRONT OFFICEUnit one Making a Reservation/Advance Reservation第一章预订Key Sentences例句1. Good morning/evening. Reservation. May I help you?早上好/晚上好,这里是...酒店客房预订部,请问需要什么帮忙吗?2. What can I do for you?我能为您帮什么忙吗?3. Hold on line, please. Could you please hold on?请稍等(电话中)请稍等,好吗?4. Could you wait a minute, please?请稍等,好吗?5. Are you with a company?您是公司预订吗?6. May I know you departure date?请问您的离店日期是哪天?7. How long will you stay with us?请问您住几天?8. How many people are there in your party?您们一共几个人?9. That will be four nights.四个晚上。
10. May I know the arrival date, please?请问哪天入住?11. Is it just for tonight?请问只住今天一晚吗?12. When do you check in?请问您什么时候入住?13. Would you like a single room or a double room?请问你想订单人间还是双人间?14. What kind of room would you like/prefer?请问您喜欢什么样的房间?15. Would you please tell me your full name, please?请问您的全名是?16. And your address, please?请问您的地址?17. May I know you telephone number, Mr Smith?史密斯先生,请问您的电话号码是?May I know your company name and how would you like to settle your payment?请问您的公司全称及付款方式?How would you like to guarantee your reservation?请问您的担保方式是?May I take your credit card number or Guarantee letterfor the guarantee?请提供您的信用卡号码或担保信给我做为担保。
前台英文接待简单口语

前台英文接待简单口语1. "Hi there! Isn't it great to say 'Welcome!' with a big smile? For example, when a guest comes in, you can simply say 'Hi, welcome to our place!' "2. "How about 'May I help you?' That's super useful! Like whena customer looks a bit lost, you go 'May I help you, sir/madam?' "3. " 'Please have a seat.' Such a nice thing to say! Say it when you want to offer a guest a place to sit, like 'Please have a seat and I'll be right with you.' "4. "Aren't 'Follow me, please.' words that make things easy? When guiding a guest somewhere, just say 'Follow me, please.' "5. "Can you imagine saying 'Here you are.' with a friendly tone? It's like when you hand something to a guest and say 'Here you are, sir/madam.' "6. " 'Is there anything I can do for you?' is a great question! For instance, you could ask a client 'Is there anything I can do for you today?' "7. "Doesn't 'Thank you!' make everyone feel good? Just like when a guest thanks you, you reply 'Thank you!' "8. " 'Have a nice day!' is such a warm thing to say! Say it as a guest leaves, 'Have a nice day, sir/madam!' "9. "How cool is it to say 'Sorry for the wait.'? When a guest has been waiting, you can say 'Sorry for the wait.' "10. " 'Enjoy your stay!' is a great way to end a conversation. Say it to a guest before they go off, 'Enjoy your stay!'My view is that these simple English phrases for the front desk can make a big difference in creating a good impression and making guests feel welcome and cared for.。
【英语口语】酒店前台日常基本英语用语

【英语口语】酒店前台日常基本英语用语欢迎和问候语:1.Good morning/afternoon /evening , sir/madam早上(下午、晚上)好,先生(夫人)。
2.How do you do?您好!(初次见面)3.Glad to meet you!很高兴见到您!4.How are you?您好吗?Fine,Thanks.And you?很好,谢谢。
您好吗?5.Welcome to our hotel/restaurant.欢迎到我们宾馆(餐厅)来。
6.Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。
答谢和答应语:1.Thank you (very much).谢谢您(非常感谢)。
2.You are welcome.不用谢。
3.Not at all.不用谢。
4.It’s my pleasure.非常高兴为您服务。
5.Thank you for staying in our hotel.感谢您住在我们酒店。
6.I’m sorry.很抱歉。
7.Excuse me.对不起。
8.I’m sorry,It’s my fault.很抱歉。
那是我的过错。
9.Sorry to have kept you waiting.对不起,让您久等了。
10.Sorry to interrupt you.对不起,打扰您了。
11.I’m sorry about this.对此表示抱歉。
12.That’s all right.没关系。
13.I beg your pardon.对不起,没听明白14.I’m sorry,I don’t understand.Could you repeat that?对不起,没听懂,可以重复一遍吗?15.Just a moment,please.I’ll get the manager.您稍等,我去叫经理。
征询语:1.Can(May)I help you?我能帮您什么吗?2.What can I do for you.我能为您干点什么?3.Is there anything I can do for you?有什么能为您效劳的吗?4.Just a moment,please.请稍等一下。
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前台英语口语30句
Wish you a most pleasant stay in our hotel . 愿您在我们宾馆过得愉快How was your stay in our hotel? 请问在我们酒店住的好吗?
Is there anything I can do for you ? 有什么我能为您效劳的?
How would you like to settle your account? 请问您用什么方式结帐?
Would you mind give me your business card? 请问能给我一张您的名片吗?
The room service is 24 hours in our hotel. 客房送餐服务是24小时的Would you like to leave a message? 您要留口信吗?
It’s on the second(third) floor.在二(三) 楼
Congratulations! 祝贺您!
Thank you for staying in our hotel. 感谢您在我们饭店下榻
I’m sorry . It’s my fault .对不起,那是我的过错
Excuse me. Where is the washroom(restroom, elevator)对不起,请问盥洗室(电梯) 在哪儿?
It’s in the lobby near the main entrance. 在大堂靠近门口的地方
Please don’t leave anything behind.请别遗忘您的东西Wish you a pleasant journey! Good luck! 祝您旅途愉快!
I’m afraid our hotel is fully booked on that date.对不起,我们饭店那一天的客房全部订满了
May I reconfirm your departure date? 我可以再次确认您的离店日期吗?
I’m sorry, madam. We don’t have any vacancy at the moment.对不起,小姐,我们现在没有空房间
Just a moment, please, sir. I’ll put you through.请稍等一下,先生。
我马上为您接通
Sorry , I’ve dialed the wrong number.对不起,我拨错号了
Sorry. He is not in at the moment . 对不起,他现在不在
How was your stay in our hotel? 请问在我们酒店住的好吗?
For outside calls, please press 9 first and when you hear the dialing tone, press the number you want.
打外线请先按9,听到声响后再按您所要的号码
The rate of your room will be paid by your company while the others should be at your expense..
您的房费将由接待单位支付,而杂费则应由您自己付
I’ll cancel Mr Bell’s reservation from Februar y 27th for three nights. 我将取消BELL先生从2月27日开始3个晚上的预订
You can get your money changed at the last counter
您可以去最后一个柜台兑换钱
According to today’s exchange rate, 100 USD is equal to 800 RMB
根据今天的外汇排价,100美金可以换取800元人民币
Here is your change and receipt, sir. I’ll send a bellman up to get your luggage.先生,这是您的找钱和收据。
我马上叫行李员上去取您的行李。
Anything from mini bar since last night, sir?
请问先生昨天晚上小酒吧用过吗?
Have you empty your safety box already?
请问房间保险箱东西都带走了吗?
Here is a brochure of our hotel and tariff.
这是介绍我们饭店的小册子和价目表。