跨文化交际期末term paper Hofstede`s value dimensions

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英语跨文化交际期末总结

英语跨文化交际期末总结

英语跨文化交际期末总结Introduction:Intercultural communication is the process of exchanging information and ideas between individuals from different cultural backgrounds. It involves understanding and respecting different cultural norms, beliefs, and values. As our final reflection, this paper aims to provide a comprehensive summary of the key concepts, lessons learned, and personal experiences gained during the course of studying intercultural communication.I. Overview of Intercultural Communication:1. Definition and Importance2. Challenges and Barriers3. Strategies for Effective Intercultural CommunicationII. Understanding Cultural Dimensions and Differences:1. Hofstede's Cultural Dimensions2. Individualism vs. Collectivism3. High-Context vs. Low-Context Cultures4. Verbal and Nonverbal CommunicationIII. Stereotypes, Prejudice, and Discrimination:1. Types of Stereotypes2. Ethnocentrism and its Impact on Communication3. Overcoming Stereotypes and Promoting Cultural SensitivityIV. Effective Communication in Diverse Contexts:1. Intercultural Communication in Business2. Intercultural Communication in Healthcare3. Intercultural Communication in EducationV. Case Studies:1. Miscommunication During a Business Negotiation2. Cultural Sensitivity in Multicultural Teams3. Communication Challenges in a Healthcare SettingVI. Personal Reflection:1. Cultural Identity and Self-Awareness2. Lessons Learned and Skills Developed3. Personal Growth and Future DirectionsConclusion:Intercultural communication is a complex and dynamic process that requires continuous learning and adaptation. Through this course, I have gained a deeper understanding of different cultural dimensions, communication styles, and the impact of stereotypes. I have also developed strategies for effective communication in various contexts, such as business, healthcare, and education. This knowledge has broadened my cultural sensitivity and self-awareness, allowing me to navigate intercultural interactions with more confidence and respect. Going forward, I intend to apply these learnings in my personal and professional life, fostering inclusivity and understanding in all my interactions.。

跨文化交际课程期末考试资料

跨文化交际课程期末考试资料

跨文化交际课程期末考试资料1. privacyprivacy: It could be understood as the right of an individual to self-determination as to the degree to which the individual is willing to share with others information about himself that may be compromised by unauthorized exchange of such information among other individuals or organizations.2.collectivist cultureCollectivist cultures place little value on individual identity and great value on group identity. They have been labeled as “we” cultures because basic unit is thein-group or collective.3. culture shockculture shock:It is a psychological phenomenon that is experienced most often by those who, whether voluntarily or involuntarily, in the process of adjusting themselves to a new culture. Culture shock refers to the traumatic experience that an individual may encounter when entering a different culture4.Non-verbal communicationIt refers to communication through a whole variety of different types of signal come into play, including the way we more, the gestures we employ, the posture we adopt, the facial expression we wear, the direction of our gaze, to the extent to which we touch and the distance we stand from each other.5. IndividualismIndividualism refers to the doctrine that the interests of the individual are or ought to be paramount, and that all values, right, and duties originate in individuals. It emphasizes individual initiative, independence,individual expression, and even privacy.6.Assimilation is the degree to which an individual relinquishes an original culture for another .when individuals are assimilated into a mainstream culture,they lose their previous culture.7. NormsNorms are culturally ingrained principles of correct and incorrect behaviors which, if broken carry a form of overt or covert penalty.8身势语行为Kinesics:is the term used for communicating through various types of body movements including facial expressions,gestures,posture and stance ,and other mannerisms that may accompany or replace oral messages.9.Subculture are formed by groups of people possessing characteristic traits that set apart and distinguish them from others within a larger society or dominant culture.10. ParalanguageParalanguage refers to the rate ,pitch and volume qualities of the voice,which interrupt or temporarily take the place of speech and affect the meaning of a message11.proxemics refers to the perception and use of space including territoriality and personal space.12.跨文化能力intercultural competence:refers to the ability to understand and adapt to the target culture;in another word,it refers to the sensitivity to cultural diversity,i.e,the ablity to behavein an appropriate way and to regulate one’s communication and interaction according to the context13.uncertainty avoidance deals with a society’s tolerance for uncertainty and ambiguity ;it ultimately refers to man’s search for truth.是关于一个社会对不确定性和模棱两可的容忍程度。

跨文化交际期末考问题及答案

跨文化交际期末考问题及答案

Chinese: To show respect to the other or give
the face to the other
American:Illegal as the child abuse
Warm up
• 2. What is a good friend in Chinese and
mind, you can buy me a red rose to show your apology.” Then the man bought her a rose and they went to a hotel together to study more about the skirt.
What is intercultural communication? What have you learned from this class?
3. Intercultural Communication
• Samovar & Porter
Intercultural communication is communication between people whose cultural perceptions and symbol systems are distinct enough to alter the communication event. intercultural communication refers to any communication between two members of any cultural communities.
• Non verbal communication includes those important but unspoken signals that individuals exhibit, specifically: body language (encompassing carriage/posture, appearance, listening, eye contact), hand gestures, and facial expressions. Non-verbal communication makes up the majority of the communication that we engage is, although it isn't always conscious.A very good example is:

跨文化交际(胡超版)期末试题

跨文化交际(胡超版)期末试题

Test Pa pe rⅠ. Filling the bla nks:1.Generally speak in g, in terms o f co ntextuality, theco mmun icatio n in the West is low-contextual while that in the East is high-contextual2.Generally sp eak ing,in terms o f wo rld views,the West ad op ts Dualistic view, whilethe East ado pt s holistic view3.Generally sp eak ing, in terms o f tho ught p atterns, the West fo llo ws Analytic andabstract thinking, wh ile the East fo llo ws synthetic and concrete thinking4.Generally speak in g, in terms o f d isco urse patterns, the West uses Deductive pattern,while the East uses inductive pattern5In the Axial Age,the great think ers in C hina are Confucius, Lao Tze, Mo Tze, and the great think er in Ind ia is Siddhartha Gautama,the great figure in P alestine are Hebrew prophets, and the great think ers in the West are Pla to, Ho me r and ArchimedesⅡ. Choose the best a ns we r:1.No n-verbal messages are classified into two co mp rehensive categories: tho se thatare p rimarily prod uced b y the bo d y, such as_________,________,_______; and tho se tha t the ind ivid ual co mb ines with the settin g, such as _______, _______, _______.DA.p hysical co ntact, eye co ntact, paralanguage; space, time, manB.facial exp ressio n, to uch, taste; sp ace, time, silenceC.app earance, mo vement, gesture; surro und in g, occasio n,manD.mo vement, smell, p aralanguage; sp ace, time, silence2.In C hinese writing,there are usually mo re ad jectives,p ro verbs and allus io ns thanin Eng lish writing.S o me Western scho lars name th is style “flo wery”,stating that its aim is to give a mo re fancifu l imp ressio n than in fo rmatio n, and the in fo rmatio n is usually o f beauty, fragrance, hap p iness, and any other “go od ness”aspects so as to attract p eop le. We may term this style as_______-o riented. Western writin g is mo re d irect with ob jective in fo rmatio n.To them, much-rep eated words may mean less after a while. We may term the Western writing as ________-oriented.CA. ad jective, o bjectiveB. C hinese, WesternC. imp ressio n, in fo rmatio n C. ind irect, d irect3. As to the hu man nature o rientat io n,the trad itio nal Western belief ho lds that_______, while the Asian p eop le b elieve that_______.BA. b asically goo d; basically b adB. ev il b ut perfectib le, basically go odC. the mixture o f go od and evil; the mixture o f good and evil;D. unk no wn4. As to the Man-N ature o rientatio n, the trad it io nal Western b elief ho ld s that _______,while the Asian p eop le b elieve that_______.DA. sub jugatio n to nature; harmo ny with natureB. harmo ny with nature; mastery o ver natureC. harmo ny with nature; sub jugatio n to natureD. mastery o ver nature; harmo ny with nature5. As to time o rientatio n, generally speak in g, the US A is______, the P hilip p in es,Mexico, and Latin America are _____, and Asia,Britain,Greece, F rance are______.CA. o n-time oriented; in-time o riented; late-time o rientedB. yo uth-o riented; ad ult-oriented; eld erly-o rientedC. future-o riented; present-oriented; past-orientedD. p resent-o riented; fut ure-oriented; past-oriented6. In terms o f activ ity or ientatio n, the US A is______, the P hilip p ines, Mexico,andLatin A merica are _____, and Asia is ______.DA. d o ing-o riented; p lay ing-o riented, b eing-o rientedB. p lay ing-o riented; bein g-oriented; do in g-orientedC. b eing-o riented; do ing-o riented; being-in-b eco min g o rientedD. d o ing-o riented; b eing-o riented; b eing-in-b eco min g o riented7. The d iv id ing world v iew is also referred to as mechanist ic view. It goes b y thefo llo wing d ifferent names: DA. reaso n versus result; religio n versus ar t; ob jectiv ity versus imaginatio nB.instinct versus intuit io n; science versus techno lo gy; imaginatio n versussub jectiv ityC. tuit io n versus intu itio n; regio n versus religio n; sub jugatio n versus sub jectiv it yD. reaso n versus int uit io n; science ve rsus religio n; ob jectiv ity versus sub jectiv ity8. The Greek think s in o rder to _______.It is speculatio n. The Hind u think s in o rd er to_______. It is med itatio n.The C hinese think s in o rd er to_______.It is co ntemp latio n.CA. d o; d ie; liveB. spectacle; medd le; co ntemp tC. understand; think; self-cult ivateD. think; self-cult ivate; understand9. “Yo ur bod y d oesn’t k no w how to lie”ind icates_____BA. so methin g is wro ng with yo ur bo d y and yo u can o nly stand.B. b od y language is impo rtant.C. b od y co ntact is dangero us.D. we can’t separate mind fro m b od y.10.Generally speak ing,in the US,p eo p le mak e friend s b y sharing ______,while inChina, peop le mak e friend s b y sharin g _______.BA. p erso na l relatio nship; activit iesB. activ ities; perso nal relatio nshipC. lo ve; b lo odD. b lo od; lo ve11.In terms o f p hysical co ntact, the high co ntact co untries are__________________________________, while the lo w co ntact co untries are ________________________________.CA. the US, Britain,most Northern Europ ean co untries; Arab world, Med iterraneanco untries, Indo nesiaB. the US,Britain, Japan; East Europ ean co untries, Russia, Mid d le EastC. Arab wo rld, Med iterranean co untries,Ind o nesia; the US, Britain,mo st No rthernEuro pean co untriesD. Arab wo rld, Med iterranean co untries, C hina; the US, Britain, mo st N orthernEuro pean co untries12.Generally sp eak in g,in terms o f co ntextualit y o f co mmu n icatio n,thehig h-co ntextual pe op le are __________________________________, wh ile the lo w-co ntextual co untries are ________________________________AA. Latin A mericans, C hinese, Japanese; the Americans, German, SwissB. the Americans, German, Swiss; Latin Americans, C h inese, J ap aneseC. Native Americans, C hinese, Ko reans; the Americans, Japanese,Brit ishD. the Americans, Jap anese, British; N ative Americans, C hinese, Ko reans13.Each perso n has a “b ub b le”o f sp ace (territo ry).S tud ies sho w that peo p le fro m________, ________,________have a smaller p erso nal territory than d o p eop le fro m ________, ________,_________.AA. So uth America,Arab co untries, and many Asian co untries; North America,Britain, GermanyB. No rth America,Britain, Germany; So uth America, Arab co untries,and manyAsian co untriesC. S o uth America,Britain, Germany; No rth America, Arab co untries,and manyAsian co untries.D. N orth America, Arab co untries, and many Asian co untries; So uth America,Britain, Germany14.In ___________cu lture,the nuclear family is much mo re imp o rtant to theind ivid ual than the extended family,while in ____________, ________, _______, ________ cu lture, the extended family is very impo rtant. CA. Hispanic; American, Asia n, Arab ian, AfricanB. Arab ian; American, Asian, African, Hisp anicC. American; Asian, African, Arab ian, Hisp anicD. African; American, Asian, Arab ian, Hispan ic15. In nuclear-family culture, p eo p le rely main ly o n ______, ______, ________for help,while in extended-family culture, peop le rely mainly o n ________for help.CA. families,friend s, pro fessio nals; familiesB. families, friend s, pro fessio nals; inst itutio nsC. friend s, pro fessio nals, institut io ns; familiesD. friend s, famil ies, inst itutio ns; p ro fessio nals16. In nuclear-family culture, ______ usually co mes first, while in extended-familyculture, _______ usually co mes first. BA. family; ind iv id ualB. ind ivid ual; familyC. husband; wifeD. wife; husb and17.W hen it c o mes to friend ship, an American friend wo uld feel that they had _______if the friend gave up a real need to stud y to go sho pp ing.O ne’s d uties and ob ligatio ns to ward friend s,even b est friend s are understo od to ______; o ne does not exp ect friend s to assume b urdenso me, ______ resp o nsib ilit ies toward o neself.A close friend in the US is a p erso n that o ne feels free to ask fo r help, reco gn izin g, ho wever, that the friend may _____, if they give yo u a reaso n. This is mayb e that in the West,p eop le p refer to be ______,so they do no t feel co mfo rtab le in a relatio nship in which o ne p erso n is ______ mo re and the o ther is dependent o n what is being given.Fo r Westerners friendship is mostly a matter o f p ro vid ing ______sup po rt and ______. BA. d ep end ed too much; limitless; small; say “OK”; dep endent; receiv ing; material;get sep arateB. imp osed too much; have limits; lo ng-term; say “No”; ind ep end ent; giv ing;emotio nal; spend time to gether.C. imp osed too little; have limits; sho rt-term; say “Yes”; free; earning; financial; getinvo lvedD. depended a little; limitless; b ig; say “S orry”; independent; giv ing; sp iritua l; getto gether.18. In C hina, the d uties and o b ligatio ns o f friend ship s seem v irtually ________for allpractical p urpo ses.C hinese friend s give each other much ________ ________help and assistance than Western fr iends do. F or examp le, they give each o ther _______ and might help each o ther _______fo r a _______period o f time. A friend in C hina is so meo ne who,sensing that yo u are in need in so me way,o ffers to assist yo u _________.CA. imp o ssib le; mo re sp irit ual; things; p ractically; short; when being askedB. eno rmo us; less sp iritual; mo ney; financia lly; lo ng; unwilling lyC. unlimited; more co ncrete; mo ney; financially; lo ng; witho ut wait in g to be askedD. limited; mo re co ncrete; things; materially; certain; if req uired19. In times o f tro ub le, bo th American and C h inese fr iends g ive each other emo tio nalsup po rt, b ut they do it d ifferently. A C hinese friend is mo re lik ely to be ________ to give _______ ad vice to a friend, while an American fr iend will be ________ to give ________ad vice,instead she may raise q uestio ns to enco urage her friend to co nsider carefu lly what may hap pen if she does o ne th ing instead o f ano ther. CA. cautio us; d etailed; read y; specificB. read y; amb iguo us; cautio us; guid elineC. read y; sp ecific; cautio us; d irectD. unwilling; d irect; read y; sp ecific20.When it co mes to the relatio nsh ip b etween parents and married so ns, in C hina, aman’s relatio nship with h is p a rents is _______ than that with h is wife. Thus in the event o f any q uarrel b etween his wife and his mo ther, a man sho uld ____________.At mo st he might hop e to__________, and this was regard ed as ________.In America, a man’s relatio nsh ip with his parents is _______ than that with his wife.He wo uld be expected to______________. He might even b e co unseled to _______________ the vic in ity o f his parents’ho me to ease the co nflict. DA.more imp o rtant; sid e with h is mo ther; sid e with h is father; ho norab l e; mo reimpo rtant; side with no o ne; mo ve intoB. less imp ortant; sid e with no o ne; say so mething; ho no rab le; less imp o rtant; sidewith his father; get away fro mC. less imp o rtant; sid e with h is wife; remain silent; d isho no rab le; mo re imp o rtant;side with h is wife; mo ve intoD. mo re imp o rtant; sid e with h is mo ther; remain neutral; d isho norab le; less imp o rtant;side with h is wife; mo ve awayⅢ. True o r fa lse:1.Generally sp eak ing, C hina is an eq ual so ciety, America is a hierarchy society. ( F )2.Generally speak in g, in C hinese so ciety, the po wer d istance is small, while inAmerica, the p o wer d istance is large. ( F )3.Bo th the Asian and Western co untries have the co ncep t o f “face”, and“face” has thesame so cial sig n ificance fo r these co untries in that o ne’s face is also the face o f o ne’s gro up.( F )4.The d ivid ing world v iew relies stro ngly o n “facts” as opp osed to“op in io ns”. ( T )5. A very ro ugh generalizatio n is that think in g for the Greek is to loo k up ward, fo r theHind u is to lo ok inward, fo r the C o nfucians is to loo k o utward. (F )6.Values are exp lic itly sto red in o ur mind. We are always aware o f them, and we makejud g ments accord ing to them. (F)7.Values are sep arate fro m each o ther. Each o ne work alo ne. ( F )8.Values can be co mp ared o n a co ntinu um rather than o ne o f o nly two p ossib lecho ices. Peop le everywhere p ossess the same values to d ifferent d egrees, and the impo rtance o f that co mmo n value, how it gets acted o ut, is a matter o f d egree.( T)9.“Lo ver”and“爱人”have the same meaning.( F)10.I n bo th C hina and We stern co untries,it is very co mmo n and usual fo r ad ults tofo nd le other peo p le’s b ab ies and very small child ren to sho w their affectio n and friend liness. ( F )Ⅳ.Tra nslatio n:1.Tra nslate the follo wing Englis h into Chinese:1)Nature and Man are b lend ed into o ne harmo nio us identity. 天人合一2)Nature affects hu man affairs and hu man behavio r find s resp o nse in Nature.天人感应3)Nature accords with hu man wishes. 天从人愿4)Yo ur character will b e tinted“red”(go od) if yo u are in the co mpany o f “red ness”,b ut “b lack”(bad) if yo u are in close co ntact with ink. 近朱者赤,近墨者黑5)Go d helps tho se who help themselves. 天助自助者6)Lo ok befo re yo u leap. 三思而后行7) A sing le arro w is easily b rok en, b ut no t a b unch.轻霜冻死单根草,狂风难毁万木林He who stirs ano ther’s p orrid ge o ften b urns his o wn. 狗拿耗子,多管闲事8)2.Tra nslate the follo wing Chinese into Eng lish:1)容忍tolerance of others2)中庸之道moderation, following the middle way3)修养self-cultivation4)不重竞争non-competitiveness5)信用trust-worthiness6)贞节chastity in women7)寡欲having few desires8)服从、孝敬、尊崇、赡养父母filial piety。

跨文化交际导论期末考试题

跨文化交际导论期末考试题

对外经济贸易大学《跨文化交际(英)》期末考试I.True-False: Decide whether each of the following statements is true orfalse. Write T for “true” and F for “false”.(每题1分,共20分)1.The term “intercultural communication” was first used by Geert Hofstede in1959.2.Hall defines culture as the "software of the mind" that guides us in our dailyinteractions.3.In most of Africa, Argentina and Peru, putting one’s index finger to his templemeans ‘You are crazy.’4.Stereotyping is a complex form of categorization that mentally organizes yourexperiences and guides your behavior toward a particular group of people.5.V alues are social principles, goals, or standards accepted by persons in a culture.They are the innermost “skin of the onion.”6.People from some cultures may lower their gaze to convey respect, whereas thismay be understood as evading or even insulting in other cultures.7.Unbuttoning one’s coat is a sign of openness, friendliness or willingness to reachan agreement.8.In order for intercultural negotiation to be successful, the parties must provide fora win-lose situation.9.Edward Hall’s theory states that the four levels embody the total concept ofculture like an onion – symbols, heroes, rituals, and values.10.Successful intercultural business communication involves knowing theethnocentrisms of persons in other cultures. Understanding the mindsets of both oneself and the person of another culture will result in more efficient communication.11.Ethnocentrism is the belief that somebody else’s cultural background, includingways of analyzing problems, values, beliefs, language, and verbal and nonverbal communication, is better than our own.12.People in the United States place a greater emphasis on history and do not likechange as compared with people of Asian and Latin cultures.13.When dealing with German business people, you should avoid jokes and otherforms of humor during the actual business sessions.14.In the business circle, American business people use first names immediately.panies should avoid sending female employees to the Middle East, as inArab countries men may refuse to work with women.16.In Southeast Asia, you should avoid presenting your business card with your righthand.17.When accepting a business card, German business people carefully look at thecard, observe the title and organization, acknowledge with a nod that they have digested the information, and perhaps make a relevant comment or ask a polite question.18.The OK sign may be interpreted as asking for money by Japanese businesspeople.19.Nonverbal communication is important to the study of interculturalcommunication because a great deal of nonverbal behavior speaks a universallanguage.20.In short, intercultural communication competence requires sufficient awarenessknowledge, motivations, and skills. Each of these components alone is sufficient to achieve intercultural communication competence.II.Translation: Translate the following Chinese terms into English and English terms into Chinese.(每题1分,共20分)1. stereotypes2. paralanguage3. ethnocentrism4. masculinity5. high-context culture6. monochronic time7. speech act 8. conversation taboos9. vocal qualifiers 10. power distance11. 译码12. 偏见13. 文化震惊14. 不确定性回避15. 概念意义16. 语用错误17. 礼貌原则18. 归纳法19. 空间语言20. 礼仪与礼节III.Multiple Choice: Choose the ONE appropriate answer.(每题1分,共20分)1. Understanding another culture ________.a.enables businesspeople to know why foreign associates believe and actas they dob.is best achieved through “do’s and don’ts” listsc.is important for businesspeople because they can appear to be betterinformedd.isn’t necessary for businesspeople2. Non-linear languages ______.a.are object orientedb.see time as a continuum of present, past and futurec.are circular, tradition oriented and subjectived.lead to short-range planning in business practices3. Which statement about values is incorrect?a. V alues are social principles, goals, or standards accepted by persons in aculture.b. V alues are learned by contacts with family members, teachers, andreligious leaders.c. V alues will be influenced by what is seen on television or read innewspapers.d. People in various cultures have basically similar values.4. People from cultures that follow the monochronic time system tend toa. do one thing at a time.b. be committed to people.c. borrow and lend things often.d. build lifetime relationships.5. Which statement regarding haptics is incorrect?a. In Thailand, it is offensive to touch the head.b. Japan is considered a "don't touch" culture.c. Greece is considered a "touch" culture.d. In Latin American countries, touching between men is unacceptable.6. The opinion that everyone has a position and clearly defined privileges is _____.a. a view of hierarchical structure of social relationshipb. a view of group orientation structure of social relationshipc. a view of individual orientation structure of social relationshipd.none of the above7. General guidelines to follow when conversing with someone from anotherculture include all of the following except:a. politics is a safe topic in most cultures.b. avoid telling jokes.c. avoid personal questions.d. keep the conversation positive.8. Which statement best describes an incorrect handshake?a. In the U.S., a handshake should be firm.b. An Asian handshake is usually gentle.c. Germans repeat a brusque handshake upon arrival and departure.d. A British handshake is firm and repeated frequently.9. Which statement referring to thought patterns is incorrect?a. Asians typically use the inductive method of reasoning.b. Thought patterns impact oral communication.c.When using the deductive method of reasoning, one starts with the factsand goes to generalizations.d. Recognizing different thought patterns is important in negotiation withdifferent cultures.10. Which statement is incorrect?a. Costly business blunders are often the result of a lack of knowledge ofanother culture's nonverbal communication patterns.b. Processes of reasoning and problem solving are the same in all cultures.c.Attitudes toward time and use of space convey nonverbal messages inintercultural encounters.d.When in another culture, an appropriate caution would be to watch thebehavior of the persons you are talking with and match their style.nguage is important because it _____a.helps us shape concepts, controls how we think, and controls how weperceive others.b.allows us to be understood by foreigners.c.is determined by colonialism.d.is stable, easily understood, and free of diversity.12. Which of the following countries uses high-context language?a.Canadab.Germanyc.Japand.United States13. Slang is generally _____a.understood by everyone.b.spoken by the masses.c.easily translated.ed by subgroups.14. Nonverbal communication does not include _____a. chromatics.b. chronemics.c.haptics.d. semantics.15. Dominance, harmony, and subjugation are all value orientations that correspond to which of the following cultural problems?a.What is the nature of human beings?b.What is the relationship of humans to nature?c.What is the orientation of humans to time?d.What is the human orientation to activity?16. Proverbs are significant to the study of intercultural communicationbecause_______.a.they provide a compact description of a culture’s valuesb.they tell a great deal about what a culture praises and what it rejectsc.they unite a people with the wisdom of their ancestorsd.all of the above17. Which statement highlights weak uncertainty avoidance?a. One group's truth should not be imposed on others.b. Scientific opponents cannot be personal friends.c. Citizen protest should be repressed.d. Negative attitudes are expressed toward young people.18. The main idea of the Sapir-Whorf Hypothesis is thatnguage is just a device for reporting a person's experience.b.two languages can represent the same social reality.c.the social reality can be conveyed to a person who does not speak thelanguage.nguage functions as a way of shaping a person's experience.19. Many multinational firms find that cultural shock can be alleviated bya. sending only top executives abroad.b. sending only young, single associates on overseas assignments.c. testing associates to see who is most qualified.d. selecting employees for overseas assignments who possess certainpersonal and professional qualifications.20. Which of the following statement is incorrect?a.Knowing cultural variations in the use of silence is helpful whenconversing with persons in another culture.b.We need to keep things in perspective and not get offended each time wedeal with someone who has a different attitude toward touchingc.Good advice when communicating with persons in other cultures is tokeep gestures to a minimumd.Although oral communication varies from culture to culture, non-verbalcommunication is almost always interpreted the same in each culture.IV.Answer the following essay question. (共20分)Compare and contrast the following proverbs from two different cultures: “It is the duck that squawks that gets shot”and “The squeaky wheel gets the grease.” How do people from these cultures perceive silence and talk? In light of their different perceptions, how might they view each other? What problems might arise in their interactions?V.Case Analysis: Analyze the following conversation from an intercultural perspective.(共20分)The following conversation took place between two Chinese friends.A: We’re going to New Orleans this weekend.B: What fun! I wish we were going with you. How long are you going to be there?A: Three days.B: Do you need a ride to the airport? I’ll take you.A: Are you sure it’s not too much trouble?B: No, no. It’s no trouble at all.Case Analysis: Analyze the following conversation from an intercultural perspective.参考答案及评分标准A卷VI.True-False: Decide whether each of the following statements is true or false. Write T for “true” and F for “false”.(每题1分,共20分)1. F2. F3. F4. T5. T6. T7. T8. F9. F 10. T11. F 12. F 13. T 14.T 15. T 16. F 17. F 18. T 19. T 20. FVII.Translation: Translate the following Chinese terms into English and English terms into Chinese.(每题1分,共20分)1. stereotypes 定势/刻板印象2. paralanguage 辅助语言/副语言3. ethnocentrism 民族中心主义4. masculinity男性特征5. high-context culture高语境文化6. monochronic time单一时间观念7. speech act 言语行为8. conversation taboos对话禁忌9. vocal qualifiers 声音修饰10. power distance权力距离11. 译码 decoding 12. 偏见 prejudice13. 文化震惊cultural shock 14. 不确定性回避 uncertaintyavoidance15. 概念意义denotational meaning 16. 语用错误pragmatic failure17. 礼貌原则the Politeness Principle 18. 归纳法inductivepattern19. 空间语言spatial language/proximics 20. 礼仪与礼节etiquetteand protocolVIII.Multiple Choice: Choose the ONE appropriate answer.(每题1分,共20分)1. a2. a3. d4. a5. d6. a7. a8. d9. c 10. b11. a 12. c 13. d 14. d 15. b 16. d 17. a 18. d 19. d 20. dIX.Answer the following essay question. (共20分)测试重点:Compare and contrast the proverbs “It is the duck that squawks thatgets shot”and “The squeaky wheel gets the grease.”The former is an English proverbwhile the latter is a Chinese proverb. In light of their different perceptions, the twocultures might differ in terms of silence and talk etc. and problems might arise in theirinteractions.评分标准:从以上角度进行分析,其他根据具体答题情况酌情。

跨文化交际期末复习资料知识点总结详细

跨文化交际期末复习资料知识点总结详细

Intercultural communication in English1. Globalization (what & why)1)Dictionary: to organize or establish worldwide2)Wiki: Globalization refers to the increasingly global relationships of culture, people andeconomic activity.3)Globalization refers to the establishment of a world economy, in which national borders arebecoming less and less important as transnational corporations, existing everywhere and nowhere, do business in a global market.4)Globalization refers to “time-spaces compression”. That is, the way in which the worldappears to be getting smaller. (Reasons: the increasing global mobility of people; the impact of new electronic media on human communications)5)At the same time, people all over the world are faced with the same environmental issuesthat affect all cultures.6)Global instability stems from clashes between cultures as humankind createscatastrophes(灾难) that are far worse than natural disasters.7)Culture interdependence: people from different cultures attempt to get along with eachother and try to decrease conflicts.Driving force: technology, particularly telecommunications, computers2. Culture1)People who are raised or live in a particular place probably speak the same language, holdmany of the same values, and communicate in similar ways.2)the group of people who share the same ancestry3)commodities or products that are internationally exported and imported4) a particular way to satisfy our human needs. Maslow: physiological, safety, belongingness,esteem, self-actualization5)The coherent learned, shared view of a group of people about life’s concerns that rankswhat is important, furnishes attitudes about what things are appropriate and dictates behavior.6)Culture is coherent, learned, the view of a group of people, ranks what is important,furnishes attitudes2.1 elements of communication1)Context: the interrelated conditions of communication(aspects: physical settings, historical,psychological, culture)2)Participants: the participants in communication play the roles of sender and receiver,sometimes of the messages simultaneously.3)Messages: elements: meanings, symbols, encoding and decoding.4)Channels: a channel is both the route traveled by the message and the means oftransportation.5)Noise: noise is any stimulus, external or internal to the participants, that interferes with thesharing of meaning. They include: external noise, internal noise, semantic noise6)Feedback: some kind of verbal or nonverbal response3. Different lands, different friendships1)European: friendship is quite sharply distinguished from other, more casual relations, and isdifferently related to family life.2)American: a friendship may be superficial, casual, situational or deep and enduring.3)French: F is one to one relationship that demands a keen awareness of the other person’sintellect, temperament and particular interests; friends generally are of the same sex;disagreement and argument are the breath of live; compartmentalized (a man play chess with a friend for years without knowing his political opinion)4)Germany: F is much more articulately a matter of feeling; friends are brought to the family;disagreement on any subject that matters to both is a tragedy.5)English: F is based on shared activity, and are formed outside the family circle.4. Comparing and contrasting culturesFrederick:Human nature orientation; man-nature orientation; time orientation; activity orientation; social orientationKluckhohns and Strodtbeck:Human nature; relationship of man to nature; sense of time; activity; social relationships4.1Cultural dimensions (Geert Hofstede)Individualism versus collectivismUncertainty avoidancePower distanceMasculinity versus femininityLong-term versus short-term orientation5. High & low context culturesAdding: from wikipediaLow context culture and the contrasting "high context culture" are terms presented by the anthropologist Edward T. Hall in his book Beyond Culture. Low context culture refers to a culture’s tendency not to cater towards in-groups. An "in-group" is defined by the authors as being a discrete group having similar experiences and expectations, from which, in turn, inferences are drawn. Low context cultures, such as Germany or the United States make much less extensive use of such similar experiences and expectations to communicate. Much more is explained through words or verbalization, instead of the context.High context culture and the contrasting "low context culture" are terms presented by the anthropologist Edward T. Hall in his 1976 book Beyond Culture. It refers to a culture's tendency to use high context messages over low context messages in routine communication. This choice of communication styles translates into a culture that will cater to in-groups, an in-group being a group that has similar experiences and expectations, from which inferences are drawn. In a high context culture, many things are left unsaid, letting the culture explain. Words and word choice become very important in higher context communication, since a few words can communicate a complex message very effectively to an in-group (but less effectively outside that group), while in a lower context culture, the communicator needs to be much more explicit and the value of a single word is less important.6. How is language related to culture?1)Culture and language are intertwined and shape each other.2)Culture influences language by way of symbols and rules for using those symbols, as well asour perceptions of the universe.3)All languages have social questions and information questions. The meaning comes out ofthe context, the cultural usage.4)Language reflects cultural values.5)Sometimes different cultures use identical words that have rather different meanings. Theresults can be humorous, annoying, or costly, depending on the circumstances.6)Even if two people from different cultures can speak a common language, they maymisinterpret the cultural signals.7)To summarize, in the culture itself, language-and-culture is embedded in cultural products,practices, perspectives, communities, and persons. One reflects the other, and they are best seem as joined. Language , as a product of culture, is infused with culture.7. The sapir-whort hypothesis8. Nonverbal communication (what)Nonverbal communication is usually understood as the process of communication through sending and receiving wordless,(mostly visual) messages between people. Messages can be communicated through gestures and touch, by body language or posture, by facial expression and eye contact. Nonverbal messages could also be communicated through material exponential; meaning, objects or artifacts (such as clothing, hairstyles or architecture). Speech contains nonverbal elements known as paralanguage, including voice quality, rate, pitch, volume, and speaking style, as well prosodic features such as rhythm, intonation, and stress. Likewise, written texts have nonverbal elements such as handwriting style, spatial arrangement of words, or the physical layout of a page. However, much of the study of nonverbal communication has focused on face-to-face interaction, where it can be classified into three principal areas: environmental conditions where communication takes place, physical characteristics of the communicators, and behaviors of communicators during interaction.I.e. voices, handshakes, hand gestures, eyes movement, face expressions (smile, laugh),touching behaviorIt is governed by culture.Functions: repeating, complementing, substituting, regulating, and contradicting.9. Social timethe peculiarities of the Past-Present-Future in social processes, and their unbreakable connection.10. Improving intercultural communication1)To begin with your own culture, regardless of what that culture might be.2)To identify those attitudes, prejudices, and opinions that we all carry around and that biasthe way the world appears to us.3)To learn to recognize your communication style.Advices:1)Both parties involved in intercultural communication should seek a common language andattempt to understand cultural differences in using the language.2)To develop empathy - be able to see things from the point of view of others so that we canbetter know and adjust to the other people.3)To be flexible when deciding on how to present yourself to another person.。

跨文化交际-期末复习资料-重点笔记

Culture: Culture is the total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned and passed down through the generations in an identifiable group of people.Objective Culture: history, religion, literature, language, food, etiquette, law, and customs.Subjective Culture: feelings and attitudes about how things are and how they should be –the concept of time, spaces, friendship, love, family, communication pattern, etc.Characteristics:Learned, transmitted from generation to generation, based on symbols, dynamic, ethnocentric.Doing Culture: It is meant to be a contrast to learning “about” culture underscores the idea that communicating across cultures is a process of making meaning, of people understanding one another so they can get to know one another, build relationships, and solve problems together. It should not be words on paper, but ideas in practice.Communication: Human communication is the process through which individuals –in relationships, groups, organizations and societies –respond to and create messages to adapt to the environment and one another.Characteristics: Dynamic and interactiveIntercultural Communication: Generally speaking, it refers to interaction between people from different cultural backgrounds, such as interactions between people from America and China, between whites and African Americans, between Hispanic and Japanese AmericansThe form of Intercultural Communicationa. Interracial communication –people from different racesb. Interethnic communications –the parties are of the same race but of different ethnic origins.c. Intercultural communication –communication between members of the sameculture, in which one or both of the participants hold dual or multiple memberships.(gay, disabled, Mexican American, African American, or female)Communication Competence (ICC competence)The cognitive component –how much one know about communication.The affective component –one’s motivation to approach or avoid communication The behavior component –the skills one has to interact competently. Perception: Perception is a cognitive process in which we attach meaning to objects, symbols, people and behavior in order to make sense of them.Pattern of Thought: The way people in a culture think influences the way they interpret strangers’ messages.World views: The grid (decentralized. This pattern does not have a fixed center) The radiating star (highly centralized. In this pattern important things are at the center and everything else radiates out from the center)The inside/ outside pattern (圈子)female maleprivate publichome market, mosque, coffee housethe outside is plain, not welcoming, even forbidding. The walls are thick to protect what is inside.highly centralized pattern: important people sit in the front middle;decentralized pattern: people sit equally.Stereotyping: People generalize to make sense of his experience. The result of the process of over generalizing based on limited or inaccurate information.The classification of stereotypes1. Negative stereotype of other cultures: Prejudice (severe prejudice)2. Positive stereotype of one’s own culture: Cultural superiority Characteristics: universal, unavoidable, stable, variable, ethnocentrismHigh context communication & Low context communicationHC culture (察言观色): Relies mainly on the physical context or the relationship for information, with little explicitly encoded.LC culture: provide most of the information in the explicit code itself.Perception: Perception is a cognitive process in which we attach meaning to objects, symbols, people and behavior in order to make sense of them.High contact and low contact culture:In high contact cultures people want to get close enough to one another and to objects to sense them in these ways.People in these countries stand closer, touch more, engage in more eye contact and speak more loudly than people do in lower-contact cultures.In a low contact cultures, people rely more on sight, and especially sight at a far distance. People are most likely to stand a certain distance away to get the whole picture, without actually feeling or sensing the other person’s body heat or subtle smell.So in low contact culture as America, one is taught not to breathe on people.However, this visual space seems unfriendly and indifferent to those from high contact cultures, which favor tactile space.When a person from a high contact culture goes to a low contact culture, he or she is likely to feel that people are cold, lack human warmth, and are indifferent and pay no attention to them.low-contact: Asia ; moderate-contact: Australia, Northern Europe, United States high-contact: South America, Mediterranean, the Arab worldLarge and smell Power Distancespower distance is an attempt to measure cultural attitudes about inequality insocial relationships.In high power distance cultures, position in a hierarchy is considered to benatural and important. People are expected to show only positive emotions toothers with high status and to display negative emotions to those with low status;tend to decrease gaze in the presence of powerful people.Low Power Distance Culture: Minimize and eliminate the differences in power and status; more emotional display, increase the amount of gaze. People believe that the differences in power between boss and workers should be reduced and not mphasized.Individualism VS CollectivismThe individualism index measures the extent to which the interests of the individual are considered to be more important than the interests of the group. People from individualist cultures are more likely to act on principles that apply to everyone, principles that are universal and apply to associates and strangers alike. Collectivists are not unprincipled, but when making decisions they tend to give a higher priority to relationships than individualists do. They expect people who are involved in a group relationship to have duties and obligations to one another. Masculinity (Toughness) VS Femininity (Tenderness)Masculinity means everyone in society embraces values that have traditionally been associated with men, that is assertiveness, competitiveness and toughness. On the feminine side of the scale we find societies in which people generally embrace values that have traditionally been labeled as feminine, that is modesty, cooperation and tenderness.Strong and weak Uncertainty AvoidanceThe Uncertainty Avoidance Index seeks to measure the extent to which people in a particular society are able to tolerate the unknowns of life. In high uncertainty avoidance countries people experience more stress and a sense of urgency as they go through their daily routines. Relationships are guided by strict rules. People from low uncertainly avoidance countries do not have a strong need to control things, people, and events by clearly defining and categorizing them. Relationships are guided by strict rules.Intercultural CommunicationIntercultural CommunicationGenerally speaking, it refers to interaction between people from different cultural backgrounds, such as interactions between people from America and China, between whites and African Americans, between Hispanic and Japanese Americans The form of Intercultural Communicationa. Interracial communication –people from different racesb. Interethnic communications –the parties are of the same race but of different ethnic origins.c. Intracultural communication –communication between members of the sameculture, in which one or both of the participants hold dual or multiple memberships.(gay, disabled, Mexican American, African American, or female)Language&CulturePeople pay attention to basic language in cross-culture communication because of the essential role these codes play in communication and they are part of object culture. The same word may stir up different associations in people under different cultural background, e.g. the word “dog”. In eastern culture, dogs are dirty, brutal and stupid. But in western culture, dogs are lovely, loyal and obedient. They are faithful friends and compassionate animals.Language reflects culture. Language expresses cultural reality, reflects the people’s attitudes, beliefs, world outlooks, etc. For example, American businessmen often encode their meanings in metaphors and images from these sports.Chinese traditional sport culture emphasizes the harmony between human beings and oneness between man and nature. It is morality, benevolence, entertainment and longevity. But western sports culture is competition and sportsmanship.Culture shock: Troublesome feelings such as depression, loneliness, confusion, inadequacy, hostility, frustration, and tension, caused by the loss of familiar cues from the home culture.U-Curuemodel:Excitement→Confusion→Frustration→Effectiveness→Appreciation。

跨文化交际期末复习资料知识点总结详细

Intercultural communication in English1. Globalization (what & why)1)Dictionary: to organize or establish worldwide2)Wiki: Globalization refers to the increasingly global relationships of culture, people andeconomic activity.3)Globalization refers to the establishment of a world economy, in which national borders arebecoming less and less important as transnational corporations, existing everywhere and nowhere, do business in a global market.4)Globalization refers to “time-spaces compression”. That is, the way in which the worldappears to be getting smaller. (Reasons: the increasing global mobility of people; the impact of new electronic media on human communications)5)At the same time, people all over the world are faced with the same environmental issuesthat affect all cultures.6)Global instability stems from clashes between cultures as humankind createscatastrophes(灾难) that are far worse than natural disasters.7)Culture interdependence: people from different cultures attempt to get along with eachother and try to decrease conflicts.Driving force: technology, particularly telecommunications, computers2. Culture1)People who are raised or live in a particular place probably speak the same language, holdmany of the same values, and communicate in similar ways.2)the group of people who share the same ancestry3)commodities or products that are internationally exported and imported4) a particular way to satisfy our human needs. Maslow: physiological, safety, belongingness,esteem, self-actualization5)The coherent learned, shared view of a group of people about life’s concerns that rankswhat is important, furnishes attitudes about what things are appropriate and dictates behavior.6)Culture is coherent, learned, the view of a group of people, ranks what is important,furnishes attitudes2.1 elements of communication1)Context: the interrelated conditions of communication(aspects: physical settings, historical,psychological, culture)2)Participants: the participants in communication play the roles of sender and receiver,sometimes of the messages simultaneously.3)Messages: elements: meanings, symbols, encoding and decoding.4)Channels: a channel is both the route traveled by the message and the means oftransportation.5)Noise: noise is any stimulus, external or internal to the participants, that interferes with thesharing of meaning. They include: external noise, internal noise, semantic noise6)Feedback: some kind of verbal or nonverbal response3. Different lands, different friendships1)European: friendship is quite sharply distinguished from other, more casual relations, and isdifferently related to family life.2)American: a friendship may be superficial, casual, situational or deep and enduring.3)French: F is one to one relationship that demands a keen awareness of the other person’sintellect, temperament and particular interests; friends generally are of the same sex;disagreement and argument are the breath of live; compartmentalized (a man play chess with a friend for years without knowing his political opinion)4)Germany: F is much more articulately a matter of feeling; friends are brought to the family;disagreement on any subject that matters to both is a tragedy.5)English: F is based on shared activity, and are formed outside the family circle.4. Comparing and contrasting culturesFrederick:Human nature orientation; man-nature orientation; time orientation; activity orientation; social orientationKluckhohns and Strodtbeck:Human nature; relationship of man to nature; sense of time; activity; social relationships4.1Cultural dimensions (Geert Hofstede)Individualism versus collectivismUncertainty avoidancePower distanceMasculinity versus femininityLong-term versus short-term orientation5. High & low context culturesAdding: from wikipediaLow context culture and the contrasting "high context culture" are terms presented by the anthropologist Edward T. Hall in his book Beyond Culture. Low context culture refers to a culture’s tendency not to cater towards in-groups. An "in-group" is defined by the authors as being a discrete group having similar experiences and expectations, from which, in turn, inferences are drawn. Low context cultures, such as Germany or the United States make much less extensive use of such similar experiences and expectations to communicate. Much more is explained through words or verbalization, instead of the context.High context culture and the contrasting "low context culture" are terms presented by the anthropologist Edward T. Hall in his 1976 book Beyond Culture. It refers to a culture's tendency to use high context messages over low context messages in routine communication. This choice of communication styles translates into a culture that will cater to in-groups, an in-group being a group that has similar experiences and expectations, from which inferences are drawn. In a high context culture, many things are left unsaid, letting the culture explain. Words and word choice become very important in higher context communication, since a few words can communicate a complex message very effectively to an in-group (but less effectively outside that group), while in a lower context culture, the communicator needs to be much more explicit and the value of a single word is less important.6. How is language related to culture?1)Culture and language are intertwined and shape each other.2)Culture influences language by way of symbols and rules for using those symbols, as well asour perceptions of the universe.3)All languages have social questions and information questions. The meaning comes out ofthe context, the cultural usage.4)Language reflects cultural values.5)Sometimes different cultures use identical words that have rather different meanings. Theresults can be humorous, annoying, or costly, depending on the circumstances.6)Even if two people from different cultures can speak a common language, they maymisinterpret the cultural signals.7)To summarize, in the culture itself, language-and-culture is embedded in cultural products,practices, perspectives, communities, and persons. One reflects the other, and they are best seem as joined. Language , as a product of culture, is infused with culture.7. The sapir-whort hypothesis8. Nonverbal communication (what)Nonverbal communication is usually understood as the process of communication through sending and receiving wordless,(mostly visual) messages between people. Messages can be communicated through gestures and touch, by body language or posture, by facial expression and eye contact. Nonverbal messages could also be communicated through material exponential; meaning, objects or artifacts (such as clothing, hairstyles or architecture). Speech contains nonverbal elements known as paralanguage, including voice quality, rate, pitch, volume, and speaking style, as well prosodic features such as rhythm, intonation, and stress. Likewise, written texts have nonverbal elements such as handwriting style, spatial arrangement of words, or the physical layout of a page. However, much of the study of nonverbal communication has focused on face-to-face interaction, where it can be classified into three principal areas: environmental conditions where communication takes place, physical characteristics of the communicators, and behaviors of communicators during interaction.I.e. voices, handshakes, hand gestures, eyes movement, face expressions (smile, laugh),touching behaviorIt is governed by culture.Functions: repeating, complementing, substituting, regulating, and contradicting.9. Social timethe peculiarities of the Past-Present-Future in social processes, and their unbreakable connection.10. Improving intercultural communication1)To begin with your own culture, regardless of what that culture might be.2)To identify those attitudes, prejudices, and opinions that we all carry around and that biasthe way the world appears to us.3)To learn to recognize your communication style.Advices:1)Both parties involved in intercultural communication should seek a common language andattempt to understand cultural differences in using the language.2)To develop empathy - be able to see things from the point of view of others so that we canbetter know and adjust to the other people.3)To be flexible when deciding on how to present yourself to another person.。

跨文化交际(四)解析

rception


Perception is the means by which we make sense of our physical and social world. As Gamble and Gamble state, “perception is the process of selecting, organizing and interpreting sensory data in a way that enables us to make sense of our world.” The physical mechanism of perception is pretty much the same in all people: sensory organs such as the eyes, ears, and nose permit us to sense our environment, and the sensations received by them are routed through our nervous system to our brains, where they are interpreted and accorded meaning in two-stage sequence.
Cultural Patterns

The manner in which we perceive the world rests on more than beliefs and values. Cultures are extremely complex and consist of numerous interrelated cultural orientations besides beliefs and values, including attitudes, norms, and material aspects. A useful umbrella term that allow us to talk about these orientations collectively instead of separately is cultural patterns, which refers to both the conditions that contribute to the way in which a people perceive and think about the world, and the manner in which they live in that world.

跨文化交际期末复习资料

Final examPart 1 prehensive Check (15*2)每课的练习APart 2 Multiple Choice (25*1)每课的练习E复习题的变体;另外请中看第五章Part 3 E-C Translation(10*1)每课的练习CPart 4 Term-matching(10*1)Part 5 Multiple function(5*5)其中三道是简答题,两道是案例分析。

Terms/questions:1. Economic globalization: the integration of national economies into the international economy through trade, foreign direct investment, capital flows, migration, and the spread of technology.2. Barber system–Farming munities traded their surplus produce in exchange for products and services without the medium of money.–Human society has always traded goods across great distances.3. Global village:real time events 、the time and space pression–All the different parts of the world form one munity linked together by electronic munications, especially the Internet.4. Melting-pot大熔炉: a socio-cultural assimilation of people of different backgrounds and nationalities.5. Diversity: refers to the mix of people from various backgrounds in the labor force with a full mix of cultures and sub-cultures to which members belong.6. Intercultural munication: refer to munication between people whose cultural backgrounds are distinct enough to alter their munication event. Perception7. Culture: can been seen as shared knowledge, what people need to know in order to act appropriately in a given culture.Culture: a learned set of shared interpretations about beliefs, values, and norms, which affect the behavior of a relatively large group of people8. Enculturation(文化习得): all the activities of learning one’s culture are called enculturation9. Acculturation(文化适应): the process which adopts the changes brought about by another culture and develops an increased similarity between the two cultures.10. Ethnocentric(文化中心主义):the belief that your own cultural background is superior.11. munication: mean to share with or to make mon, as in giving to another a part or share of your thoughts, hopes, and knowledge.12. ponents of munication:Source交际邀请The source is the person with an idea he or she desires to municate.Encoding编码Unfortunately (or perhaps fortunately), humans are not able to share thoughts directly. Your munication is in the form of a symbol representing the idea you desire to municate. Encoding is the process of putting an idea into a symbol. Message编码信息The term message identifies the encoded thought. Encoding is the process, the verb; the message is the resulting object.Channel交际渠道The term channel is used technically to refer to the means by which the encoded message is transmitted. The channel or medium, then, may be print, electronic, or the light and sound waves of the face-to-face munication.Noise干扰The term noise technically refers to anything that distorts the message the source encodes.Receiver交际接受The receiver is the person who attends to the message.Decoding解码Decoding is the opposite process of encoding and just as much an active process. The receiver is actively involved in the munication process by assigning meaning to the symbols received.Receiver response接受反应The receiver is the person who attends to the message. Receiver response refers to anything the receiver does after having attended to and decoded the message. Feedback反馈Feedback refers to that portion of the receiver response of which the source has knowledge and to which the source attends and assigns meaning.Context场景The final ponent of munication is context. Generally, context can be defined as the environment in which the munication takes place and which helps define the munication.13. Pragmatics语用学:the study of the effect that language has on human perceptions and behavior.14. Semantics语义学:a system that associates words to meaning. It is the study of the meaning of words.15. Denotation:the literal meaning or definition of a word --- the explicit, particular, defined meaning.16. Connotation:the suggestive meaning of a word --- all the values, judgment, and beliefs implied by a word the historical and associative accretion of the unspoken significance behind the literal meaning.17. Taboo禁忌语:refers to some objects, words or actions that are avoided by a particular group of people, or in certain culture for religious or social reasons.18. Euphemism委婉语:means the act of substituting a mild, indirect, or vague term for one considered harsh, blunt, or offensive.19. Chronemics(时间学):The study of how people perceive and use time.20. Proxemics(空间学):refers to the perception and use of space.21. kinesics(肢体语言):The study of body language .22. Paralanguage(副语言):Involving sounds but not word and lying between verbal and nonverbal munication .23. Monochronic time一元时间观念: means paying attention to and doing only one thing at a time.24. Polychronic time多元时间观念: means being involved with many things at once25. Planetary culture行星文化: is explored, which integrates Eastern mysticism with Western science and rationalism.26.Intercultural personhood(跨文化人格):Represents someone whose cognitive, affective, and behavioral characteristics are not limited but open to growth beyond the psychological parameters of his or her own culture.1. What are the four trends that lead to the development of the global village?P8~9Four trends that lead to the development of the global village: Convenient transportation systems/ Innovative munication systems/ Economic globalization/Widespread migrations2. What are the three aspects where cultural differences exist?Verbal difference: language, thought patterns…Non-verbal munication: body-language, time concept, spacious language, paralanguage, environment…Perception: values, worldviews, beliefs, attitudes3. What are three ingredients of culture? 文化的三个成分(three Ingredients)P5~6 An shared artifact(the material and spiritual products people produce)shared Behavior(what they do)shared Concepts(beliefs, values, world views……what they think)4. How to understand cultural Iceberg?P6~7Like an iceberg what we can see about culture is just the tip of the iceberg; the majority of it is intangible, beyond sight. and the part of culture that is visible is only a small part of a much bigger whole. It is said nine-tenth of culture is below the surface.(Just as an iceberg which has a visible section above the waterline and a larger invisible section below the waterline, culture has some aspects that are observable and others that can only be suspected and imagined. Also like an iceberg, the part of culture that is visible is only a small part of a much bigger whole. It is said nine-tenth of culture is below the surface. (P7))5. What are the tour characteristics of culture? Dynamic/ shared/ learned/ ethnocentricCulture is shared. All munications take place by means of symbols.Culture is learned. Culture is learned, not inherited. It derives from one’s social environment, not from one’s genes. Enculturation(文化习得): All the activities of learning one’s culture are called enculturation .Culture is dynamic. (P6)Culture is subject to change. It’s dynamic rather than static, constantly changing and evolving under the impact of events and through contact with other cultures. Acculturation(文化适应): the process which adopts the changes brought about by another culture and develops an increased similarity between the two cultures.Culture is ethnographic(文化中心主义). Ethnographic is the belief that your own cultural background is superior. Ethnocentrism: the belief that your own culture background is superior.6. What are the six characteristics of munication?Dynamic/ irreversible/ symbolic/ systematic/ transactional/ contextual munication is dynamic.munication is ongoing, ever-changing activity. A word or action does not stay frozen when you municate; it is immediately replaced with yet another word or action. munication is irreversible.Once we have said something and someone else has received and decoded the message, the original sender cannot take it back.munication is symbolic.Symbols are central to the munication process because they represent the shared meanings that are municated. Symbols are vehicle by which the thoughts and ideas of one person can be municated to another person.munication is systematicmunication does not occur in isolation or in a vacuum, but rather is part of a large system. It takes place in a physical and a social context; both establish the rules that govern the interaction.munication is transactional. (P8)A transactional view holds that municators are simultaneously sending and receiving messages at every instant that they are involved in conversation. munication is contextual. (P8)All munication takes place within a setting or situation called a context. By context, we mean the place where people meet, the social purpose for being together, and the nature of the relationship. Thus the context includes the physical, social, and interpersonal settings.7. How is Chinese addressing different from American addressing?(三方面)P22~24 In Chinese the surname es first and is followed by the given name/ but in English this order is reversed.Addressing by names: In China seniority is paid respect to. Juniors are supposed to address seniors in a proper way. The use of given names is limited to husband and wife, very close friends, juniors by elders or superiors/ Nowadays, more and more English-speaking people address others by using the first name, even when people meet for the first time. (intimacy and equality)Addressing by relationship: Chinese often extend kinship terms to people not related by blood or marriage. These terms are used after the surname to show politeness and respect/ The English equivalents of the above kinship terms are not so used. Even with relatives, Americans tend to use just the first name and leave out the term of relationship.Addressing by title, office, profession: A nother mon Chinese form of address is the use of a person’s title, office, profession to indicate the person’s influential status. In English, only a few occupations or titles could be used. (P24) Americans tend to regard titles as trivial unless they have a clear idea of what kind of work a person does and what his responsibilities are.8. How is the Chinese writing style different the American writing style?The Chinese employ a circular approach in writing. In this kind of indirect writing, the development of the paragraph may be said to be ‘turning and turning in a widening gyre’. The circles or gyres turn around the subject and show it from a variety of tangential views, but the subject is never looked at directly. A paragraph is set off by an indentation of its first sentences or by some other conventional devise, such as extra space between paragraphs.In contrast, the Americans are direct and linear in writing. An English expository paragraph usually begins with a topic statement, and then, by a series ofsubdivisions of that topic statement, each supported by example and illustrations, proceeds, to develop that central idea and relate that idea to all other ideas in the whole essay, and to employ that idea in proper relationship with the other ideas, to prove something, or perhaps to argue something.9. What are the different feature of m-time and p-time? P97M: Do one thing at a timeTake time mitments seriouslyAre mitted to the jobAdhere religiously to plans Emphasize promptnessAre accustomed to short-term relationships P: Do many things at onceConsider time mitments an objective to be achieved, if possibleAre mitted to people and human relationshipsChange plans often and easilyBase promptness on the relationship Have strong tendency to build lifetime relationshipsM-time is noted for its emphasis on schedules, segmentation, punctuality and promptness. It features one event at a time and time is perceived as a linear structure.P-time is less rigid and clock-bound. It features several activities at the same time and time is perceived as more flexible and more human-centered.10. What different worldview can be drive from Buddhism and Christianity? Buddhists do not believe in a god or gods who created the world. However, they do believe that there is a supreme and wonderful truth that words cannot teach, and ritual cannot attain.Buddhists are not favorably disposed to the notion of free enterprise and the pursuit of material well-being. Seen from a western worldview, having no desires adversely affects motives for personal enrichment and growth generally. Thus, little support is accorded to free enterprise.Christianity recognizes the importance of work and free ownership of property. Protestant, in particular, sees the salvation of the individual through hard work and piety.11. What is the American cultural value like in terms of value orientation?As far as the human nature is concerned, the American culture holds that it is evil but perfectible through hard work.As to the relation of man to nature, they think mankind can conquer the nature. They also have a linear time concept and therefore they are future-oriented. They focus on doing and think that only actions can solve the problem.They are quite individualistic and therefore they focus less on the benefits of the group.12. What is the Chinese cultural value like in terms of value orientation?P What is the character of innate human nature?What is the relation of man to nature?What is the temporal focus of human life?What is the mode of human activity?What is the mode of human relationships?11. It is evil but perfectible/ Man can conquer the nature / present / being-orienteda non-developmental model of society/ petitive12. Good but corruptible/ harmony with nature / Past/ being-and-being is a kind of spiritual good of inner harmony and peace/ cooperation13. How is gender different from sex? P119~120Sex: biological, permanent, with a individual propertyGender: socially constructed, varied over time and across cultures, with a social and relational quality14. What are the two primary influences processes of Gender Socialization? P121 Family municationRecreational interaction15. Identify the features of each of four Hofsted’s cultural dimensions and the contrast between high-context and low-context culture.(语境案例分析)P192~193 Individualism VS collectivism /Masculinity VS femininity /Power distance/Uncertainty avoidanceHigh-context VS. low-contextHigh-context cultures assign meaning to many of the stimuli surrounding an explicit message. In high-context cultures, verbal messages have little meaning without the surrounding context, which includes the overall relationship between all the people engaged in munication.Low-context cultures exclude many of those stimuli and focus more intensely on the objective munication event, whether it be a word, a sentence, or a physical gesture. In low-context cultures, the message itself means everything.谚语:Strike while the iron is hot 趁热打铁More haste, less speed. 欲速不达To pass fish eyes for pearls 鱼目混珠as stubborn as a mule 犟得像头牛dumb bell 笨蛋to fish in the air 水底捞月to drink like a fish 牛饮as dry as sawdust 味同嚼蜡to be at the end of one’s rope 山穷水尽landscape engineer 园林工人tonsorial artist 理发师sanitation engineer 清洁工shoe rebuilder 补鞋匠soft in the head 发疯的reckless disregard for truth 撒谎to take things without permission 偷窃industrial climate 劳资关系紧张justice has long arms 天网恢恢,疏而不漏diamond cut diamond 棋逢对手golden saying 金玉良言fat office 肥缺You will cross the bridge when you get to it船到桥头自然直better be the head of a dog than the tail of a lion 宁为鸡头,勿为牛后tread upon eggs 如履薄冰。

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DIFFERENT MANAGE SYSTEM IN DIFFERENT CULTUREA Term Paperpresented tothe Course of Intercultural Communication,Spring, 2012,College of *************************Universityby*******June 2012摘要以霍夫斯塔德文化维度理论为依据,通过对比分析,总结了造成不同文化的不同管理体系差异的缘由。

霍夫斯塔德维度理论又分为四个部分,即:权力距离、个体主义与集体主义、男性度与女性度、不确定性避免以及长期取向于短期取向。

在现代社会,管理体制对于企业的发展起着非常重要的决定性作用,这使得在不同文化体制下的相似机构,可能会产生截然不同的管理体制,这些管理体制不但影响着企业的发展模式和趋向,也从侧面反映了文化的内涵。

但是并不意味着某种体制就是绝对的合理的,这取决于不同的文化体制,在不同的国家,也就需要有不同的管理体制来适应社会文化。

关键词:霍夫斯塔德文化维度理论;不确定性避免;权力距离;管理体系AbstractHofstede cultural dimensions theory based on comparative analysis , summarizes the differences in the cause of the different management systems for different cultures . Hofstede dimension theory is divided into four parts, namely: power distance , individualism and collectivism , the degree of males female degree , uncertainty avoidance, and long-term orientation in short-term orientation .In modern society, the management system for enterprise development plays a very important and decisive role , which makes similar institutions in different culture system may have very different management system , management system not only affect development patterns and trends , but also from the reflection of the culture.But does not mean some kind of system is absolutely reasonable , depending on the different cultural systems in different countries , also need to have a different management system to adapt to the social and cultural .Key words:Hofstede cultural dimensions theory ,uncertainty avoidance index ,power distance ,manage systemOutline1. Introduction2. Different manage system2.1 Manage system in China2.2 Manage system in some other countries3. reason for the different manage system between different countries3.1 What factors have contributed to the different3.2 use Hofstede`s cultural dimensions theory to deal with it4. conclusion1. IntroductionManagement system plays an increasingly important role in modern society . It directly affects the status and prospects of the development of enterprises , and influence the composition of the culture . However, in different countries , has a different management system culture , this difference makes the different countries , the development model and the development of obvious differences.However , this cultural difference is not absolutely correct or incorrect, a different management system culture is based on the different countries and cultural backgrounds , that is, suitable for the system in some countries is not necessarily suited to another country , so study this system because , for our management system has an important role.Next, the different management systems in different countries will make to describe and explain.2. Different manage systems2.1 Manage system in ChinaEnterprises in China , focusing on the harmony between the employees , so in many cases , we can not see the very strong competition between employees . However , between the staff and leadership , but there are obvious differences . Employees are not and leadership on the same height , the obvious differences in status makes employees for the leader has a very strong fear , so in many cases , the fault of the leader,We dare to point it out , which makes the development of enterprises has been hampered in some sense , more than that , however terrible . When employees fear a sense of the leader have seriously affected the enthusiasm of the staff , making Arrested Development .On the other hand , the Chinese management system , there are obvious collectivism that everyone's interests above all else , if someone destroyed thecollective interests , it will be condemned by the collective , and will be punished accordingly .So ,in China ,there are obviously Collectivism , the development of enterprises by the collective impact.2.2 Manage systems in some other countriesIn other countries, this management system will be significantly different. For example, in the United States in the management system of the United States , focusing on individualism, everyone is fighting for in some respects superior to other people , which makes the enterprise , there is a clear competitive relationship.More importantly, there does not exist significant differences in status between the leader and staff , employees can choose their own views directly to tell the leader and the leader does not get angry , but will actively promote the recommendations this role in promoting the healthy development of enterprises.In most cases, the interests of the individual is the highest , which makes everyone's enthusiasm is very high.However, the management system of this individualism is not necessarily good. For example, if everyone is only thinking about their own interests, then will play an adverse impact on the development of the enterprises themselves , everyone cares about their own interests, so that companies can not meet everyone's needs , so that will be interests of many people by the threat of others,An obvious gap between the employees and the leader will be a great big undermine the prestige of the managers for the management of the business will have a bad effect.3. reason for the different manage systembetween different countries3.1 What factors have contributed to the differentFrist ,I think what`s more important is different values .For example ,in China ,Many people care about is the collective interests , followed by personal interests , while the United States on the contrary , they care about is their personal interests , which is the most important.Second ,is the attitude of the powers .in China ,employee is very care for power of leaders ,if someone have power strong than his ,he will do everything more carefully than faced with others , But in the United States and some other Western countries , leaders and staff is totally different in the attitude of the rights ,they care about is the ability , rather than power , in fact , and values is a certain relationship.Third ,it also relate to culture .For example ,in China , An individual to adapt to the collective culture , which makes people pay more attention to the integration into the collective , but in some countries, adapt to the individual's culture is a collective , where the role of the individual will be greater than the collective.Last one ,tradition also play an important role .In china ,our tradition is everyone should care about other ,we can`t live without others ,we should always think about others` benefit .But in America or other countries they think more about themselves ,in sometimes ,person benefit is important than other .3.2 Use Hofstede`s cultural dimensions theory to deal with itHofstede`s cultural dimensions theory has five parts ,that is power distance , individualism versus collectivism ,masculine versus femininity ,uncertainty avoidance index and long and short term orientation.Power distance ,For example, the United States is relatively small power distance countries, American workers tend to not accept the concept of administrative privileges , and lower levels generally considered superior and themselves . Between employees and managers in the United States, moreequal , more harmonious relationship , staff are better able to learn , progress and better ourselves and achieve their personal values . China is relatively large power distance countries , here a very important status symbol , superiors have the privilege is considered to be as it should be , such a privilege greatly contribute to the implementation of superior to subordinate power . Individualism refers to a combination of a loose social structure , each of whom value their own values and needs, relying on individual efforts to seek benefits for themselves in individualistic societies , interpersonal loose , everyone is their own to take care of their own and their families . " collectivism" refers to a combination of strong social organizations , which tend to groups within and outside " groups " to distinguish in a collectivist society , people from birth with a strong and cohesive groups within the combination of the care that they expect to get the "group " , but also to the group to maintain absolute loyalty in return .so ,in China ,we mostly see the collectivism than individualism .Also ,in Hofstede`s cultural dimensions theory ,tell us what influence the different manage system bring to enterprise incentive .there are three facts influence it ,that is individualism versus collectivism ,uncertainty avoidance index and masculine versus femininity .Like America ,Countries with a high degree of individualism ,incentive to these countries mostly from the personal to the individual self-fulfillment and personal dignity as the main content of the incentive . Third World countries and Japan , countries with a high degree of collectivism , incentives should focus on the relationship between the individual and the collective , over- reward individual often does not work .4. conclusionIn summary ,we know ,there are many factors influence the different manage system in different countries ,that is power distance , individualism versus collectivism , masculine versus femininity , uncertainty avoidance indexand long and short term orientation .they influence enthusiasm and attitude to the benefits in our surrounding . No matter which one factor ,they are all play important role in manage culture ,it give different culture different manage system ,no matter individualism o collectivism ,they are all fit in their own countries and own culture ,it make manage system more Reasonable in some countries ,there none system is fit in every countries ,so ,we should find out our system to make our enterprise more and more successful .Those other different kinds of manage system can only give us some example and suggestion .so ,in modern time ,we should manage our enterprise in our own way and Lesson from other kinds of manage system ,thus ,our country`s enterprise can be real successful .Bibliography1, Xuan,X.(2009).Cross -cultural scholars review: Hofstede .Retrieved June 7,2,[Hu ,J]胡军,(1995),跨文化管理[M],山东:暨南大学出版社。

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