外企招聘笔试面试题库AE-AssessorScoringGuide.doc

外企招聘笔试面试题库AE-AssessorScoringGuideSECTION 1: Example Exercise Outcomes SECTION 2: Competencies and Behavioural Indicators Contents SECTION 1: About Scoring Guides forAssessors ........................................................... .......................... 1 SECTION 2: The Scoring Guide for Assessors ........................................................... ............................... 3 Day-in-the-Life: Invest2Progress Analysis Exercise Scoring Guide for AssessorsPage 2 Document last updated 05-03-2013 SECTION 1: About Scoring Guides for Assessors This scoring guide is given to each assessor to help them take a consistent and robust approach to scoring each participant fairly. So even though multiple assessors will be involved, they will all be using the same scoring system and will each use the same scoring guide to reach consensus on individual ratings. This helps to reduce assessor bias or subjectivity. The assessors will each have familiarised themselves with the exercise before they assess participants. Indeed they will probably have taken the exercise themselves, so they will be comfortable with the exercise scenario and can concentrate on assessing participants performance. Assessors will give each participant numeric score for each competency. The competencies being assessed will have been agreed upon between the assessors and managers of the recruiting organisation. The organisation will have thought carefully about what competencies they deem to be important for the role and so will vary organisation to organisation, role to role. Each exercise will focus on assessing between four and six competencies, with the same competency often being assessed again in a separate exercise to form more of a reliable measure. Read the descriptions of the competencies being measured below, and consider the behaviours the assessors are looking for. This will help you appreciate that if the assessors dont see you demonstrate any behaviours they cant award you any credit for them! If you demonstrate a positive behaviour, you are likely to get plus scores, if you demonstrate negative behaviour you are risking negative scores, and if you do nothing you will stay on a zero score. To justify the scores assessors award to each participant, they record evidence of the behaviour they witnessed. There is an Evidence box for each competency where assessors will write down the behaviour they observed, and how that backs up their numerical score. The Evidence box is relatively small in theseexamples; they can go onto several pages in real life.Page 3 Document last updated 05-03-2013 SECTION 2: The Scoring Guidefor Assessors Problem solving Description: Analyses the problem, identifies what is key, can identify approaches for resolution, choosingan effective way to resolve the problem. Negative Indicators Positive Indicators Miscalculates the financial information about previous activities Focuses on one or two problems, with no reference to the rangeof problems that have arisen with previous charity activities Activitiesto raise funding do not link back to the evidence Has one solution for raising all the funds, or solutions are weak and unlikely to raise funding Has ignored health and safety issues Analyses the financial data in the exercise correctly Identifies all the different problems that have arisen previously with charity activities Makes a judgement over what type of activities are better to raise funds for the charity based on the evidence Produces a range of workable solutions to raise the funds Has considered the different health and safety issues in their solutions Evidence: Score (1 = poor/ 2 = development needs/3 = acceptable/4 = good/5 = excellent):Page 4 Document last updated 05-03-2013 Adaptability Description: Adapts to change, manages under pressure and copes with setbacks. Negative Indicators Positive Indicators Doesn't adapt presentation style to assessor responses Responds defensively to criticism and doesn't change their approach Becomes emotional under pressure Doesn't adapt their solution given assessor concerns Inappropriate in their response to challenges from the assessors during the presentation/QA Adapts presentation style to assessors responses Handles criticism well and shows learning from it Keeps emotions under control during the pressureof the presentation/QA Looks to consider how solutions need to change given assessor concerns Responds appropriately to challenges from the assessors during the presentation/QA Evidence: Score (1 = poor/ 2 = development needs/ 3 = acceptable/ 4 = good/ 5 = excellent):Page 5 Document last updated 05-03-2013 Organisation Description: Plans and prioritises activities, follows processes and procedures, delivers on time and highlights risks to delivery. Negative Indicators Positive Indicators Doesn't complete the report in the time and presentation is too short or over-runs Report fails to cover all the points in the instructions Presentation is not timely e.g. too slow/fast Presentation does not cover all the points in the instructions Idea/s ignore HS and financial requirements Doesn't highlight risks to deliveryin their idea/s Action plan is non-existent or weak, without deadlines,resources or review points Completes the report under the time pressuredelivers a timely presentation Report covers all the points in theinstructions including their fund-raising idea/s, the expected financialreturn and the rationale Presentation is delivered in a timely fashion(excluding the time for assessor questions) Presentation covers all thepoints in the instructions (focusing on their idea/s and the rationale)Idea/s comply with HS and financial requirements raised in the informationHighlights any risks to delivery in their idea/s Proposes an action planwith deadlines, resources and review points Evidence:Score (1 = poor/ 2 = development needs/ 3 = acceptable/ 4 = good/ 5 =excellent):Page 6 Document last updated 05-03-2013 Innovation Description:Identifies opportunities, ideas for improvements, new approaches whichare innovative and creative, seeks out learning opportunities. NegativeIndicators Positive Indicators Ideas are similar to the existing ideasalready tried by the charity Sponsors, clients and local community areinvolved in the same way as the past Doesn't build on or generate newsponsor links Fail to explicitly identify how they would be involved inthe ideas to gain learning Ideas are innovative and go beyond theprevious ideas tried by the charity Identifies new ways to involve thesponsors, clients and local community in their ideas Seek to build onexisting sponsors and generates new links Identifies their involvementin the ideas to increase their learning and experience Evidence: Score (1 = poor/ 2 = development needs/ 3 = acceptable/ 4 = good/ 5 =excellent):Page 7 Document last updated 05-03-2013 Commercial awarenessDescription: Balances business and customer priorities, focuses onresults and achieving objectives, can articulate benefits and risks,shows an understanding of business, commerce and finance, thinks broadlyand strategically. Negative Indicators Positive Indicators Ideas lackfinancial awareness Doesn't identify business opportunities in theirideas Ideas don't explicitly detail how they will raise 35,000 for thecharity Rationale for ideas doesn't consider the image of the charitywith the press and local Councillors Fails to consider press andmarketing opportunities in their ideas Ideas don't link clearly back torationale or broader aim of the charity Poor coverage of risks andbenefits of ideas Demonstrates financial awareness of ideas Identifiesthe business opportunities in their ideas Explicitly details how theywill raise 35,000 for the charity through their ideas Considers the imageof the charity and how they will approach it with the papers and the localCouncillors Identify press and marketing opportunities with their ideasIdeas clearly link back to rationale and fit with the broader aim of thecharity Identifies and covers risks and benefits of ideas Evidence: Score (1 = poor/ 2 = development needs/ 3 = acceptable/ 4 = good/ 5 =excellent):Page 8 Document last updated 05-03-2013 Influencing and PersuadingDescription: Presents a point of view effectively, logically, canpersuade others towards a course of action. Communicates effectively andappropriately with audience, good writing skills, and good verbalcommunication skills. Negative Indicators Positive Indicators Report ispoorly written, contains errors in grammar, spelling, punctuation, useof paragraphs and headers Presentation is poorly presented; they aredifficult to understand when spoken, hesitant and incorrect orinappropriate use of language e.g. slang Rationale and ideas areillogical in the report and presentation Don't use rationale and logicin their writing and presentation; are not persuasive Doesn't adapttheir communication style to the audience in the presentation Reportis well written, with no errors and correct grammar and spelling,punctuation and use of paragraphs and headers Presentation is wellpresented; they are clear and easily understood when spoken, sentencesflow and language is correct Rationale and ideas are presented logicallyin the report and presentation Persuasive in their writing andpresentation through rationale and logic Adapts their communicationstyle in the presentation to the audience Evidence:Score (1 = poor/ 2 = development needs/ 3 = acceptable/ 4 = good/ 5 =excellent):。