商务英语写作

商务书信开头和结尾常用句式

We received your letter of May15 in which you inquired about recent training programme conducted for our office personnel.

我们收到了你们5月15号的来信，信中你们询问我们办公室人员最近的培训计划。

We want to welcome you to the Hobby supplies family of satisfied customers.

我们欢迎你们成为对Hobby Supplies满意的客户的一员。

Thank you very much for your order of March 17, #209, which arrived today.

我们今天收到了你们3月17号的209号订单，非常感谢。

We were happy to receive your request to stock our Precision Watch Line.

我们很高兴收到你们对系列“精确手表”的垂询。

We were sorry to hear that our #209 bicycle did not meet your expectations.

很抱歉听说我们209号自行车没有令你们满意。

I’m the manager of … We’re one of the largest chains in the retail food industry with 432 stores and 45000 associates.

我是某公司的经理。我们是最大的零售食品店之一，拥有432个商店和45000名雇员。

I am writing to ask your help with an expensive problem faced by this company…

我写信想要求你们帮忙解决我们公司面临的一个重要问题……

A client of yours,XXX suggested that I contact you to request a favor.

我是你们的一个客户，XXX建议我和你们联系，请求帮助。

I am glad to confirm that…

Further to our telephone conversation…

结尾用语：

Your prompt reply is eagerly awaited.

We look forward to hearing from you.

We should appreciate your early reply.

Thank you for your kind cooperation in the matter.

We assure you of our careful attention to your interests at all times.

我方保证随时对你方利益给以足够的重视。

We hope to hear from you soon.

Call me if you have questions.

Thank you for answering our questions as soon as possible.

Best wishes for the success of your book.

If you wish any further information in this area, I shall be happy to cooperate with you.

询问信的常用句式

We shall be glad if you quote us your lowest price…

If you can supply it at the same price as that..

如果你能以和……同样的价格供应……

Please let us have information as to…

We should appreciate it very much if you could…

We are pleased to get in touch with you…

I am writing to inquire about…

We are a leading exporter of…and would like to establish business relations with you…

We would like to know if you could…

We would appreciate your paying…

We are grateful to you for your…

Would you please mail us…

I am writing about the possiblity of…

We learn from your representative office in Beijing that…

我们从你们在北京的代表处得知……

Your company has been recommended to us by…

……把你们公司介绍给我们。

We are willing to establish trade relations with your company.

You will be interested to hear that…

We are pleased to get in touch with you for the supply of…

回复询问信的常用句式：

Thank you for your interest in..

It’s a great pleasure of having your inquiry of… we are now sending…

We are writing to confirm the supply of…

We are pleased to inform you that…

Enclosed is our…

随信附寄我们的……

The brochure enclosed will…

随信附寄的小册子将……

In order to give you some idea of… we have pleasure in…

We find your price higher than…

We are sorry to inform you that…

订货信的常用语句：

We find both quality and prices of… satisfactory and enclose our trial order for prompt supply. 我们对……的价格和质量都很满意，随信附寄我们的试订货，请几起交货。

We accept your order on the terms of…

We shall be glad if you will send us the following goods as soon as possible.

In reply to your order No.123 for… we are pleased to inform you that..

We would like to order…

推销信常用语句：

Here is a chance to show how smart you are by wearing our new style dress.

Have you ever tried…

Complete the form enclosed right away.

If your… become damaged, just return it and we will…

Why not escape city noises and enter the peace of…

索赔信常用语句：

I am writing for a replacement of…

We feel it necessary to inform you that…

Upon inspection, it was found that…

On comparing the goods with the samples supplied, we were sorry to notice that…

It is regrettable to see that…

After having the parcel examined we found that…

回复索赔信常用语句：

We were grateful to you for pointing out the incident and have arranged…