外贸开发客户场景邮件模板及分析
外贸开发客户场景邮件模板及分析
2017-10-13外贸宝葫芦
Dear ***,
Sorry to troubleyou again!Please find mymail below. Could you please kindly check by return today? Because we'll be on holiday from May.1st to 3rd. Thank you in advance! Best regards,
Cindy
先写得委婉一点，把你上次写给他的邮件放在下面。如果他还是没回复，那就再重新发一遍，上面加上大写的红色或者粗体的“RE-SEND!!!”如果还是没消息，就打电话吧~
②展会上遇到客户写的开发信
Hi Alex,
How are you doing? Glad to get your name card from HK fair. This is Sandy
from ***. We specialized in parking sensor system, and all our products with
CE/FCC/FCCID approved! Regarding the FUN MINI DVR your selected on the fair, pls find the details with best offer in attachment. Hope to get good news from you! Thanks. Best regards,
Sandy Sales assistant
Sandy，我要说一点，你的情况和其他朋友又不一样了。你在展会上拿到过客人的名片，而且客人曾经对某一款产品感兴趣，那简直是一个相当好的机会!只要你把握住了，成交可能性是很大的!这种情况下，你特别要标注出他在展会上选的东西，而且主动提供详细资料和报价，这一点至关重要!
客人很忙的，他可能在香港展上去过很多同行那边，问同一个产品，他会收到很多很多邮件，恐怕根本没空回复或主动联系你，所以你一定要主动出击，提供完整的资料和好的价格，然后跟进，赢得他的信任!如果像你刚才那样，问他是不是有兴趣，有兴趣你会给他详细资料，客人会觉得很烦的，觉得你怎么需要推一下动一下，做业务要学会主动，客人一个眼色，你就要能完成三四个动作。客人问你价格，你连详细参数尺寸包装材料都一并提供了。
客人问你说明书，你连设计稿和文字都完整无误地给他参考。客人需要彩盒，你不止给了他图片，还有准确尺寸的刀模图，连别的客人的彩盒也一并给他做设计参考。你说，客人是不是会对你印象很好?
③寄样品运费让对方出(到付)的委婉邮件
Hi ***,
Thank you so much for your kind reply! Sure, samples will be prepared soon. Could you pls give me your courier account? Such as FedEx, DHL, UPS, TNT, etc. Each one is ok.
I'll inform you the tracking number after parcel picked! Please contact me if further questions. Thank you!
Kind regards,
④客户嫌价格高时，你的回复
政策：让他知道你的价格没有报高，不是人家一说便宜点，你嗖一下给人家少了一半价格，而是改变产品规格，比如包装由好的改次的，长度改短点，重量要少点，或者功率低点。
Dear Kelvin,
Thank you so much for your kind mail!
Sure, our models with top quality, and think all of them meet the quality level in your local market! If the price is not suitable in your price range, could you pls accept to do a little change? The price will be reduced 3%. That is, EUR2.13/pc.
Pls don't worry about the quality. Price is important, but quality counts for much more! Here is just a little change, the original length of the flashlight is 102mm, and now we just make it short, 89mm instead! And then, the total cost will be reduced 3% because of the material saved!
All the luminosity and the body look the same! I think it's workable for both of us. Any comments?
Best regards,
⑤发了PI后客户没回信，催!
Hi ***,
Sorry to trouble you again!
Regarding the PI dated on ***, could you pls sign and confirm by return asap? Because we need plenty of time for arranging mass production!
It's a long time since I have got your reply last time. How is everything going on? If anything changed, pls keep me posted!
Thanks and best regards,
***
⑥寄了样品，并且感觉客户应该是满意的，但是他没有回音
Dear ***,
Sorry to trouble you again!
Regarding the project we discussed last time, could you pls confirm by return today? Because we need plenty of time for mass production. P/I will be sent to you asap after your confirmation.
If anything changed, pls keep me posted! Thank you!
Best regards,
***
或者简单版
Dear ***,
What about the final decision about our samples? We need your comments to go ahead!
Thank you!
Kind regards,
Renee
*** Co. Ltd.
Tel: ***
Fax: ***
Mail: ***
Web: ***
⑦客人死命砍价时回复的邮件
这时你不能一下子给人家底价，可以用采购数量来给他打个小折，这样就算价格低了，数量上也补点进来。
Dear sir,
Pls find the re-checking the price as follows:
1) Super grade, USD***, give you a special discount of 2%
2) A grade, USD***, similar as super grade, but price much more competitive.
Hope we can deal. Thank you!
Rgds,
***
⑧你客户是中间商，他需要等其客户回应之后才能再和你联系，没事时发个邮件让中间商客户别把你忘了。
Hi Johnny,
Thank you for your prompt reply!
Please keep me posted for further details.
Kind regards,
***
⑨客户要来中国看你们厂了!激动时别忘记发邮件确认彼此联系方式呀!
Hi ***,
I'm so glad to hear that you'll be in China soon, and hope to have a face-to-face meeting with you!!!
Could you pls give me your time schedule and cell phone number? We'll arrange to pick you up from the airport!
My cell phone is ***. Pls call me if any questions. Thank you!
Kind regards,
***
⑩客户给你的价格太低做不了，给他可以选择的方案。
Dear kelvin,
Thank you for your kind mail! But unfortunately, this price also unworkable for us.
I sincerely hope to have business with you, pls realize our position. 2 suggestions as below:
1) everything keep the same, EUR2.45/pc, C&F air Stockholm
2) everything keep the same, EUR2.60/pc, with 3*AAA battery, C&F air Stockholm Comments, please. Thank you!
Rgds,
?客户明确对你说他的订单下给别人了，这时发封信感谢一下吧，生意不成交情在哈!
Hi ***,
Thank you soooooo much for your kind mail! I appreciate!
We sincerely hope to find a way to cooperate with you! If your customer would like to place the order to another vendor, that's ok! But if you have another chance in the near future, pls keep me posted! It's my pleasure to be on service of you!
By the way, will you plan to visit China soon? I really hope to have a face-to-face meeting with you!
Take care! Hope everything goes well!
Thanks and best regards
外贸邮件回复范文
收到客户询盘时的回复： Dear sir, We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below: The specification you required: The length: The diameter: The material ........ The price:XX usd /pes FOB(tian jin) I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my best Thanks and regards 签名 客户询盘模糊，向客户询问规格 Dear sir, Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok. After we confirmed,we are happy to provide you with our good quality and competitive price. Look forward your soonest reply, Thanks and regards 签名 针对客户的讨价还价的回复 Dear sir, Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality. But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you. I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think. If you any comments ,pls let me know. Thanks and regards Angela 这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦 应对客户的迟迟不回复的邮件: Dear sir, Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the
(完整版)外贸英文邮件范文(免费版)
外贸业务全套英文邮件 第一步 1. 向顾客推销商品 Dear Sir: May 1, 2001 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure. Yours faithfully 2. 提出询价 Dear Sir: Jun.1, 2001 We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon.. Truly 3. 迅速提供报价 Dear Sir: June 4, 2001 Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you. 交易的契机 4. 如何讨价还价 Dear Sir: June 8, 2001 We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you
外贸英语邮件模板
超实用跟进客户英文邮件模板，外贸人必备！ 1、询问客户对报价的看法 Dear xxx, Hope everything goes well with you！ Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you and your company. Best regards. 2、重新发送报价 Hello, xxx, Wish you have a nice day! May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us. Waiting for your favorable reply soon! Best wishes. 3、利用报价的有效期给客户一点压力 Hello, xxx, Hope everything goes well! It’s Judy. We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX . Pls kindly check whether the price is workable? Because the price will be invalid on xxxx. Wish we will promote business. Best regards. 4、追问客户的评价和反馈 Dear xxx, How are you recently? Several days no news from you have you got my enquiry for xxxx? Fully understand that you are too busy to reply us. But we are still await for your comments. We need your feedback to go ahead. Thank you in advance. Many thanks and best regards. 5、了解报价反馈，附上产品目录表 Good day! My friends, Judy again. My quotation of xxx you might have received and considered. Could you kindly advise your comments at your earliest convenience? Enclosed is the E-catalog of Kington, please kindly check! If there is any item you are in need of, please contact me! I’ll be more than pleasure to offer the information you
外贸订单英语邮件全过程范文
外贸订单英语邮件全过程范文 （1）开发信 Hi Kelvin, Glad to hear that you're on the market for flashlight and other promotional items. This is C from *** Ltd in China. We specialized in flashlights and premiums for 10 years, with the customers of Coca-Cola, Craft, Pepsi, etc., and hope to find a way to cooperate with you! Please find the pictures with models and different packaging in attachment. An American guy purchased this model in BIG quantity last year. I would like to try now, if it's suitable for Europe. FREE SAMPLES can be sent on request. Call me, let's talk more! Thanks and best regards, C *** Ltd Tel: *** Fax: *** Mail: *** （2）价格谈判 Hi Kelvin, Thank you so much for your kind mail! Sure, our models with top quality, and think all of them meet the quality level in your local market! If the price is not suitable in your price range, could you pls accept to do a little change? The price will be reduced 3%. That is, EUR2.13/pc. Looking forward to your early reply. Thanks. Kind regards, xxxx
外贸全套英语邮件范文
交易的第一步 1. 向顾客推销商品 Dear Sir: May 1, 2001 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure. Yours faithfully 2. 提出询价 Dear Sir: Jun.1, 2001 We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon.. Truly 3. 迅速提供报价 Dear Sir: June 4, 2001 Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the
外贸邮件回复常用语
产品报价 （一）客户主动询价，我方报价 Dear Mr./Ms XX Thanks for your inquiry about XX products by e-mail dd xxxx, 2007! Now we here kindly quote you our best XX price as following: Products name: Specification, weight and size: Packing: Payment: Delivery time: Shipment fee: Quantity: Validity: Others: Pls review the above price and let us know your confirmation in an early date. Looking forward to hearing from you soon （二）我方主动询价，向客户报价 Dear Mr/Ms XX We have met somewhere / we knew your inquiry about XX products on alibaba. We are pleased we can supply them, now we here kindly quote you our best price as follows: Products name: Specification, weight and size: Packing: Payment: Delivery time: Shipment fee: Quantity: Validity: Others: Pls review the above price and let us know your confirmation in an early date.
外贸邮件回复模板
外贸邮件－史上最全的回复询盘模板 未付款订单 Dear $buyer, We have got your order of XXXXXX。But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！ Best Regards $myname 译文：我们已收到你的订单，但订单似乎未付款。如果在价格和尺寸上有什么能帮助的，请随时与我联系。当付款完成，我将立即备货并发货。谢谢！ 提示：请根据您产品自身特点对描述内容进行修改。 已付款订单 Dear $buyer, Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks! Best Regards $myname 译文：您的订单编号为XXXXXXXXXXXXXX的款项已收到，我们将在承诺的XXX天内发货，发货后，我们将通知你货运单号。如果您有任何问题请随时联系我。谢谢！ 提示：请填上您的订单号和发货天数。 发货后 Dear $buyer, The item XXXXXXXXXXXXXX you ordered has already been?shipped out and the tracking number is XXXXXXXXXXXXXX. The shipping status is as follows: XXXXXXXXXXXXXX. You will get it soon. Thanks for your support! Best Regards $myname 译文：订单号为XXXXXXXXXXXXXX的货物已经发货，发货单号是XXXXXXXXXXXXXX，运输方式是XXXXXXXXXXXXXX，订单状态是XXXXXXXXXXXXXX。您将会很快收到货物，感谢您的支持和理解。 提示：请填写订单号、发货单号、运输方式和发货日期。 询问是否收到货 Dear $buyer, According to the status shown on EMS website, your order has been received by you. If you have got the items, please confirm it on https://www.360docs.net/doc/6d17022580.html,. If not, please let me know. Thanks！
外贸邮件回复范文-外贸老手示范(1)讲解
1.无法提供客户想要的产品时回复Dear Thank you for your enquiry of 12 March cate 9 cable. We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand. We would, however, like to take this opportunity to offer the following material as a close substitute: Cate 5, US$__ per meter FOB Shanghai, including your commission 2%. Please visit our catalog at https://www.360docs.net/doc/6d17022580.html, for more information on this item. If you find the product acceptable, please email us as soon as possible. Sincerely, 2.对客户一般讯盘的三种回复 Dear Mr. Jones: We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21. In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports. Shipment to be made within two months after receipt of your order payment by L/C payable by sight draft.
外贸邮件模板
Dear Mr/Ms, I will be out of office for a business trip during Jun 15th - Jun 25th 2012. With very limited access to email and voicemail, I cannot check or reply your email in time. If you have urgent matter to discuss with me, please call me at +86-xxx xxxx xxxx. If you have a question regarding inquiry of product or price, please contact XXX Durling If you have a question regarding documents of shipment, please contact Cindy Luo Thank you and have a nice day! 价格不能再低了模板 Thanks for your email. We regret that it’s hard to meet your target price. It’s a quite low price and below our cost / make us have no margin profit. Please note that the material cost rising about 5% per ton The exchange rate float from 6.34 to 6.20 during last two months We would like to work with you and we believe we can be good partners each other, but we really need a health start of cooperation and keep that long-term. Hope to get your understanding and support. 针对小型贸易商，提供大概价格，建议最重要！ Dear XXX, Glad to get your inquiry of PE gloves. According to your requirement, the food grade of PE gloves we are supplying to European markets are mainly 1.1gram/pc, 20micron, 100/pcs per bag, 100 bags/ctn. Under 50 ctns quantity, prices vary from 15 USD - 16USD per carton based on different material. Meanwhile, after a study of your company and sales channel, we found you're supplying food packaging items for many chain-store and xxx supermarket in Poland, so I think the regular packaging way is not suitable for these customers. We have another packaging wayspecialize in supplying store and supermarkets, it's 50 pcs gloves per bag with header block with a euro hole for hanling on, then 200 bags/carton. We believe this is more suitable for your demand. What's more, if you have plan to expand the product supplies, I think it's very worth to con sider our vinyl gloves, which are hot sell on Polish market. Vinyl glove now is more and more popular in European market, it's more durable and flexible. It's one of our most competitive products so I'm sure that will be helpful to expand your business. If you have interest in cooperating with us, we can provide both types of gloves for your
外贸函电 邮件回复 模板!!
开头： Mr. Hemant, 先生 Have a nice day Good day Thanks for your email Thank you very much for your email Thank you for your reply Thanks for your kind support to me first. Thank you for your inquiry. Thank you very much for your kind enquiry to us. Thank you for your order No.2012001 结尾： Your favorable reply will be highly appreciated. We are at your service at all times. Should you have any questions, pls feel free to contact us. Thank you for your attention and looking forward to your prompt reply We look forward to hearing from you soon. We look forward to the opportunity of being of service of you. We hope to hear from you soon we will be waiting for your confirmation We appreciate your comments and looking forward to working together with you soon. I f you have any enquiry and need our help, please don’t hesitate to contact me. Look forward to your further comments soon. 附件： Enclosed is our quotation sheet Enclosed is the proforma invoice, please confirm. The latest catalog enclosed Attached Attachment 报价： your enquiry is having our immediate attention and we hope to make you an acceptable offer in a few days. 我们正在研究你方的询盘几天便可以给你合适的报盘 our best offer is given below We''ll let you have the official offer next Monday. 下星期就给您正式报盘。 还价： this is our rock-bottom price, we cannot make any further concessions 这是我们的最低价,我们不能再让了 Moreover, We''ve kept the price close to the costs of production. 再说，这已经把价格压到生产费用的边缘了。 our price is fixed at a reasonable level我们的价格定的很合理
外贸推广开发信示范模板(内含10例范文)
福步外贸文档下载中心 外贸推广/开发信 (仅示范文本) 这个文档里的开发信全部是来自福步外贸论坛的，经过整理的，形式上面有些差别，大家可以经过自己的润色，来完善好属于自己的开发信。 ====================== 示例一================== Dear Sirs, We owe your name and address to the Commercial Counsellor's Office of the Swedish Embassy in Beijing who have informed us that you are in the market for Textiles. We avail ourselves of this opportunity to approach you for the establishment of trade relations with you. We are a state-operated corporation,handling both the import and export of Textiles. In order to acquaint you with our business lines,we enclose a copy of our Export List covering the main items suppliable at present. Should any of the items be of interest to you,please let me know. We shall be glad to give you our lowest quotations upon receipt of your detailed requirements. In our trade with merchants of various countries,we always adhere to the principle of equality and mutual benefit. It is our hope to promote,by joint efforts,both trade and friendshp to our mutual advantage. We look forward to receiving your enquiries soon. Yours faithfully,
外贸业务英文邮件模板
外贸业务英文邮件模板 交易的第一步 1.向顾客推销商品Dear Sir: May 1, 2001 Inquiries regardingour new product, the Deer Mountain Bike, have been coming in from all parts ofthe world. Reports from users confirm what we knew before it was put on themarket - that it is the best mountain bike available. Enclosed is ourbrochure. Yours faithfully 2.提出询价Dear Sir: Jun.1, 2001 Wereceived your promotional letter and brochure today. We believe that your woulddo well here in the U.S.A. Kindly send us further details of your prices andterms of sale. We ask you to make every effort to quote at competitive prices inorder to secure our business. We look forward to hearing from yousoon. Truly 3.迅速提供报价Dear Sir: June 4, 2001 Thank you foryour inquiry of June the 1st concerning the Deer Mountain Bike. It gives usgreat pleasure to send along the technical information on the model togetherwith the catalog and price list. After studying the prices and terms of trade,you will understand why we are working to capacity to meet the demand. We lookforward to the opportunity of being of service of you. 交易的契机 4.如何讨价还价Dear Sir: June 8, 2001 We have received yourprice lists and have studied it carefully. However, the price level in yourquotation is too high for this market, If you are prepared to grant us adiscount of 10% for a quantity of 200, we would agree to your offer. You shouldnote that some price cut will justify itself by an increase in business. We hopeto hear from you soon. Yours truly 5-1 同意进口商的还价Dear Sirs: June12, 2001 Thank you for your letter of June the 8th. We have accepted youroffer on the terms suggested. Enclosed our will find a special price list thatwe believe will meet your ideas of prices. You should note that the recentadvances in raw materials have affected the cost of this product unfavorably.However, for your order we have kept our prices down. Sincerely 5-2拒绝进口商的还价Dear Sirs: June 12, 2001 Thank you for your letter of Junethe 8th. We regret that we cannot meet your terms. We must point out that thefalling market here leaves us little or no margin of profit. We must ask you fora keener price in respect to future orders. At present the best discount offeredfor a quantity of 200 is 5%. Our current situation leaves us little room tobargain. We hope you will reconsider the offer. Truly 6.正式提出订单Dear Sir: June 15, 2001 We have discussed your offer of 5% andaccept it on the terms quoted. We are prepared to give your product a trial,provided you can guarantee delivery on or before the 20th of
纺织类外贸邮件英语
.外贸英语 1. Quotation报价 2. Sample样品 3. Catalogue型录 4. Order/purchase order订单 5. Contract合约 6. Shipment装船(运) 7. Damage损坏 8. Shortage数量短缺 9. Complaint抱怨 10. Agency代理权 11. Payment付款 12. Inquiry询问 较长的「主旨」说明，以提醒收信者注意您的商用书信，但是以不超过五个单字的简易句子为原则，以免过于冗长： 1. Making an appointment安排会议 2. Looking for Customers寻找客户 3. Extending Business拓展业务 4. Trade Proposal商务计划 5. Agreement on Conditions of Business交易条件协议 6. Trade Inquiry商务询价 7. Selling Offer卖方报价 8. Buying Offer买方报价 9. Placing an Order下订单 10. Follow-up进度查询 11. Sales Contract 买卖契约 12. Claims and Adjustments索赔与调处 13. Establishment of Agency Ship建立代理关系 「称谓」 Dear Sir,：「敬启者」，用在「只知其人不知其名」的状况下。 My dear Sir,：「敬启者」，用在「只知其人不知其名」的状况下。 Dear Sirs,：「敬启者」，用在只知为一群人中的「某一人」。 Dear Madam,：「亲爱的小姐」，表示对不分已婚或未婚也不知其名女士的称呼。 Dear Mr.[Mrs.] Wang,：「亲爱的王先生[王太太]」，用在知道对方的姓氏。 Dear Miss Jones,：「亲爱的琼斯小姐」，表示对未婚女士的称呼。 Dear Ms. Jones,：「亲爱的琼斯小姐」，表示无法确定对方是否已婚或未婚的女士称呼。