商务交际英语期末试卷
商务英语考卷(期末)
商务英语考卷（期末）一、选择题（每题1分，共5分）1. The main purpose of a business letter is to ________.A. provide detailed informationB. make a requestC. establish a personal relationshipD. All of the aboveA. IntroductionB. ConclusionC. Executive SummaryD. Bibliography3. When making a business presentation, you should________.A. speak as fast as possible to show your expertiseC. keep it simple and conciseD. focus on your own achievementsA. be vague and mysteriousC. include personal greetingsD. be written in all capital letters5. Which of the following is an example of passive voice?A. The manager approved the proposal.B. The proposal was approved the manager.C. The manager will approve the proposal.D. The proposal will be approved the manager.二、判断题（每题1分，共5分）1. Business writing always requires the use of formal language. ( )2. In a business meeting, it is acceptable to interrupt others while they are speaking. ( )3. A business plan should include a detailed financial forecast. ( )4. An elevator pitch should last for more than 5 minutes. ( )三、填空题（每题1分，共5分）1. A ________ is a written document that outlines the goals of a business and the strategies for achieving those goals.2. In a business contract, the ________ is the party that receives the product or service.四、简答题（每题2分，共10分）2. How can you effectively manage your time during a business presentation?4. Why is it important to proofread business documents?5. Describe the purpose of a SWOT analysis.五、应用题（每题2分，共10分）1. You are tasked with writing a business letter to a potential client. Outline the main sections and provide a brief description of each.2. You are preparing a business report on market trends. List three sources you would use to gather information.3. You are giving a business presentation on a new product. Describe how you would structure your presentation.5. You are creating a marketing plan for a new product. Identify three key marketing strategies you would use.六、分析题（每题5分，共10分）七、实践操作题（每题5分，共10分）八、专业设计题（每题2分，共10分）1. 设计一份商务英语课程大纲，包括课程目标、主要内容、教学方法及评估方式。
商务英语（下）期末考试卷（B）
商务英语（下）期末考试卷（B）15A（2）《商务英语(下)》期末考试卷 (B)班级学号姓名成绩一、配对题（每题2分，共20分）1.（） Through lengthy and on-and-off negotiations we now have reached an agreement.2. ( ) As a result of the exchange of e-mails and faxes between us, we have now come to terms.3. ( ) After long and friendly discussion we have now concluded the business.4. ( ) “No pains, on gains.” If not the strenuous efforts from both sides ,we wouldn’t have come to this happy ending.5. ( ) We are pleased to enclose our Contract No.567 in two originals for your counter –signature. Please send one copy back to us at your earliest convenience.6. ( ) Enclosed please find our Sales Contract No.HN726 in duplicate. If you find everything in order, please sign and return one copy for our files7. ( ) We attach hereto our Purchase Contract No.0371 with our signature. Please check and countersign, then return one copy to us for our records as soon as possible.8. ( ) The conclusion of the dealing is certainly not the ending. It is only the beginning, and a good one, of the long and friendly business relations between us.9. ( ) Thanks to mutual efforts, we were able to bridge the price gap and put the deal through.10. ( )“A good beginning makes a good ending.”We hope that from now on we shall enjoy a business relation profitable to both of usa．“好的开端带来好的结局。
（完整版）BEC期末试卷
（完整版）BEC期末试卷课程B E C商务英语考试形式闭卷（90）分钟考试⽇期阅卷教师得班级姓名学号Part 1 (12%)●Look at questions 1 – 12.●In each question, which sentence is correct?●For each question, mark one letter (A, B or C) on the Answer Sheet.1.LucyJane rang. Her train’s been cancelled. She says the meeting should go ahead without her. SandraJane telephoned to sayA.she will be late for the meeting.B.the meeting should begin at an earlier time.C.it is not possible for her to attend the meeting.2.To: Sales staffFrom: Helena McCarthyMonday’s sales meeting is now postponed. You will receive further information abouta new date and venue on Wednesday.What has Helena done?A.delayed a meetingB.arranged a meeting for Monday.C.announced a new date for a meeting.3.NOTICEIn which department is Jane Crew working at the moment?A. SalesB. MarketingC. Administration4.Export documentation may be required for non-EU destinations.Packages sent outside the EUA.must be documents only.B.will need special documents.C.might need special documents.5.Mrs. Rothe called –she’s unavailable for the meeting tomorrow.Mrs. Rothe willA.be late for the meeting tomorrow.B.take part in the meeting tomorrow.C.not be at the meeting tomorrow.6.Due to circumstances beyond our control, the conference will be postponed.A.The conference will take place as planned.B.The conference will not take place.C.The conference will take place at a later date.7.To: PRODUCTION MANAGERThere are complaints from customers that goods are arriving damaged. Please check the packaging is satisfactory. The Production Manager must find outA.who is packing the goods.B.which goods are damaged.C.how the goods are packed.8.Staff who wish to attend the dinnerA.are allowed to invite only one person each.B.must book today if they want to invite a friend.C.have to pay $100 each for themselves and their partner.9.Delegates are asked to check out by 10:30am.The delegates should leave their roomsA. before half past ten.B. at ten thirty.C. earlier than half past eleven.10.Delays expected on commuter train servicesA.People traveling to work by train may be late.B.There are problems with high speed trains.C.Due to problems, all trains will be late.11.Special offer! Limited period only.0% commission on foreign currency exchange./doc/7777074f571810a6f524ccbff121dd36a22dc44f.html mission is charged on some foreign currencies only.B.Customers can change limited amounts of money without paying commission.C.At present there is no charge for changing foreign money.12.Transport papers must include an approximate value of the shipment.The transport documents have to showA.how much the shipment is worth.B.the delivery charges for the shipment.C. a list of what is in the shipment.Part 2 (5%)●Look at the list below. It shows departments in a company.●For questions 13-17, choose the department (A-H) each person should contact.●For each question, mark one letter (A-H) on your Answer Sheet.●Do not use any letter more than once.13.Victor Morrison wants to order new furniture for the Human Resources departments.14.Martin Bright needs help in installing software designed to simplify accounting procedures.15.Sarah Wilde, a laboratory worker, wants to find out about forthcoming training courses.16.Tony Waites, from Sales, wants to discuss how his client’s complaints abou t a faulty product havebeen dealt with.17.Elizabeth Swift, who works in Advertising, has a question about her last salary.Part 3 (5%)●Look at the bar charts below. They show the number of people employed in eight different companies (A-H) in England and Germany between 2000 and 2002.●Which bar chart does each sentence (18-22) describe?●For each sentence, mark one letter (A-H) on your Answer Sheet.Do not use any letter more than once.20002001 2002 2000 2001 2002200020012002 2000 2001 200225E 25 F20202000 2001 2002 2000 2001 200218. The number of employees in Germany fluctuated between 2000 and 2002, whereas England saw asteady increase in staff numbers over the same period.19. Between 2000 and 2001 both countries had similar numbers of employees, but by 2002 numbers inEngland had fallen to half as many as in Germany.20. Employee numbers in Germany decreased steadily between 2000 and 2002, unlike in England,where the number of staff dropped slightly in 2001 before doubling.21. Although Germany had more employees than England in 2000 and 2001, by 2002 staff numbers in England had risen to the same level as in Germany.22. Although employee numbers in both countries increased over the three years, there were twice as many employees in Germany as in England by 2002.Part 4 (7%)● Read the newspaper article below about a hotel.● Are sentences 23-29 “Right” or “Wrong”? If there is not enough information, choose “Doesn’t say”.● For each sentence 23-29, mark one letter (A, B or C) on your Answer Sheet.23.The hotel has won two awards recently.A. RightB. WrongC. Doesn’t say24.The Hotel Grand is part of a national chain of hotels.A. RightB. WrongC. Doesn’t say25.The journey from the airport to the hotel takes under 30 minutes.A. RightB. WrongC. Doesn’t say26.The health center in the hotel has a new swimming pool.A. RightB. WrongC. Doesn’t say27.The Hotel Grand is very cl ose to the city’s main museum.A. RightB. WrongC. Doesn’t say28.Over half of the hotel guestrooms have their own balcony.A. RightB. WrongC. Doesn’t say29.The Hotel Grand has recently changed ownership.A. RightB. WrongC. Doesn’t sayPart 5 (7%)Match the following words with the correct meaning. For each word, mark the correct letter A-E./doc/7777074f571810a6f524ccbff121dd36a22dc44f.html mission A) does not worry about things being difficult/doc/7777074f571810a6f524ccbff121dd36a22dc44f.html zy B) person who buys and sell things for other people32.confident C) always arrives on time33.broker D) money paid to a salesperson for every sale he makes34.punctual E) does not work very hard35.experienced F) does everything very well36.capable G) has done the job for many yearsPart 6 (8%)Choose the word that is different from others in the same group.37. A) distribution B) dispatch C) distance D) delivery38. A) petrol B) fuel C) gasoline D) gallon39. A) schedule B) process C) plan D) organize40. A) wrap B) box C) package D) weigh41. A) install B) label C) fit D) load42. A) procedure B) budget C) costing D) figures43. A) invoice B) permit C) licence D) visa44. A) discountB) sale C) offer D) refundPart 7 (12%)●Read the article below about attending job interviews.●Choose the correct word to fill each gap from A, B or C.●For each question (45-56), mark one letter (A, B or C) on your Answer Sheet.45. A. be B. are C. is46. A. Any B. That C. Some47. A. which B. whose C. who48. A. fetch B. carry C. bring49. A. need B. ought C. could50. A. Despite B. Although C. But51. A. least B. little C. less52. A. longer B. further C. more53. A. What B. How C. Why54. A. try B. tried C. tries55. A. these B. this C. one56. A. nor B. not C. neverPart 8 (5%)●Read the email and the note below and complete the form.●Write a word or phrase or a number on lines 57-61 on your Answer Sheet.Mary,Could you book a room for the market research seminar in my name and let me have a copy of the form?We usually have an oval table. We’ll bring our own laptop, but to display the figures we’ll need a large screen.Call me if there’s any problem.RogerP.S. Don’t forget to ask for parking spaces!Room BookingsBOOKING REQUESTED BY: (57) ........................... D epartment NAME OF CONTACT: (58) ……………………………………DATE(S): 5-6 DecemberNUMBER OF PEOPLE: 9FURNITURE REQUIRED: (59) ……………………………………. EQUIPMENT REQUIRED: (60)……………………………………OTHER REQUESTS: (61) ……………………………………Part 9 (25%)●Complete the following sentences 62-86 with the correct option.●Mark one letter (A, B or C) on your Answer Sheet.a)starts b) takes off c) departs63.There were about 150 at this year’s conference.a)delegates b) invitations c) hosts64.Order some more A4 paper from the office department, will you?a)supplies b) support c) ordering65.Thank you very much for the to speak at your conference.a)invitation b) introduction c) instruction66.The chairman gave an excellent opening .a)show b) chat c) speech67.Could you just quickly this form while you wait, please?a)label b) write c) fill in68.She seemed very in the interview – very sure of herself.a)anxious b) careless c) confident69.We have regular health and safety training to help accidents.a)process b) protect c) prevent70.Make sure you get the customer’s address and .a)zip code b) postage c) direction71.It’s important we recruit someone with the right for the job.a)qualifications b) certificates c) studies72.Their interest on loans are very low at the moment.a)rates b) terms c) policies73.They’ve had to a lot of money from the bank this year.a)lend b) borrow c) credit74.I’d like to apply for the advertised in the FT last Wednesday.a)vacancy b) prospect c) application76.This computer’s very slow because it’s old and it hasn’t got much .a)hardware b) technology c) memory77.Some countries charge high import to protect domestic industry.a)fines b) duties c) fees78.The higher fuel costs will start to reduce our soon.a)prices b) margins c) schedules79.We’ll need to get an import before we’re allowed to sell there.a)acceptance b) visa c) license80.The new cooker’s in the warehouse right now, ready for next week.a)preparation b) production c) installation81.The bank said there weren’t enough in the account.a)deposits b) contents c) funds82.I spent the whole trade fair on our .a)stand b) show c) display83.Michael always wears a and tie when he travels on business.a)skirt b) blouse c) shirt84.It’s completely so customers will be able to use it anywhere.a)light b) portable c) compact85.I need a room with a telephone socket to my modem into.a)attach b) plug c) connect86.The UK conference is held at the same every year.a)stand b) venue c) bookingPart 10 Writing (14%)You are Daniel Black. You have organized a marketing conference for your company at the Karolin Conference Center, Prague.●Write a memo to the delegates:Saying where the conference will beSaying when the conference will beAsking everyone to confirm if they can attend.●Write 30-40 words.(On your Answer Sheet)。
商务交际英语2期末复习题
2022学年第一学期期末考试+商务交际英语（2）期末复习题一、单选题（共20题，40分）1、Effective listeners also share the responsibility（）communication and overcome poor listening habits that inhibit good listening.（2分）A、aboutB、forC、ofD、on2、— I don’t like the spots programs on Sundays. —（）.（2分）A、So do I.B、Neither do I.3、We can improve our listening comprehension by（）.（2分）A、focusing on the main ideaB、evaluating the message by comparisonC、providing feedbackD、all of the above4、A synonym for（）is difference.（2分）A、diversityB、groups5、（）is used to provide a realistic view of a specific item or place.（2分）A、A mapB、A pictureC、A drawingD、A table6、If verbal and non-verbal symbols in the sender's message conflict, receivers generally （）.（2分）A、believe the non-verbal symbols over the verbal symbolsB、believe the verbal symbols over the non-verbal symbolsC、don't know which to believeD、believe both the verbal and non-verbal symbols7、One way to maintain honest relations with customers is to offer them（）, not（）.（2分）A、facts, opinionsB、opinions, facts8、Which of the following is NOT included in the common abuses of memos?（）（2分）A、Written too frequently.B、Written to gain attention.C、Written to express one main idea.D、Written by a committee.9、Which of the following is NOT the nonverbal symbol in spoken messages?（）（2分）A、Font selectionB、Facial expressions.C、Appearance.D、Para-language.10、To communicate effectively, the sender must（）.（2分）A、use audience analysis, examine the message’s environment, encourage and interpret feedbackB、use audience analysis, read and listen effectivelyC、use audience analysis and overcome external and internal barriers to communicateD、speak and write clearly, and use proper equipment11、—What would you like, tea or coffee? —（）. （2分）A、Yes, I would.B、Coffee, please.12、Both external and internal customers should be treated the same with （）.（2分）A、respectB、courtesyC、honestyD、all of the above13、— Hello, could I speak to Don please? —（）.（2分）A、Who are you?B、Who’s speaking?14、The only external barrier to effective listening is（）.（2分）A、an environmental distractionB、our attitude about the speakerC、our prejudicesD、our lack of attention15、— Could you tell me where Mr. Lake is?—（）.（2分）A、From England.B、At the office.16、— May I help you, madam? —（）.（2分）A、Yes, I'd like 2 kilos of oranges.B、Yes, I know what to buy.17、An obstacle to the communication process is called（）.（2分）A、internal barrierB、communication barrier18、Each step in instructions （）.（2分）A、is numberedB、starts with a verbC、is listed sequentiallyD、all of the above19、A set of instructions explains how to perform a task, （）a process description explains how something works.（2分）A、whenB、whileC、beforeD、after20、Manuals are （）than instructions usually covering several related processes.（2分）A、longer but simplerB、longer and more complexC、shorter and simplerD、shorter but more complex二、判断题（共15题，30分）1、To communicate effectively, the sender must use audience analysis and overcome external and internal barriers to communicate.（2分）2、A letter contains both verbal and nonverbal symbols.（2分）3、Use passive listening and read nonverbal cues to interpret the listener’s response.（2分）4、A line chart is used to compare one or more quantities with another.（2分）5、When conversing with a coworker, the distance between the two of you sends a nonverbal message.（2分）6、Cultural difference can be communication barriers.（2分）7、If you are enthusiastic about your topic, you increase the probability of your audience becoming enthusiastic about it also.（2分）8、When a hitchhiker raises an arm and fist, and extends a thumb he is using nonverbal communication that substitutes.（2分）9、A service provider who makes a mistake is behaving unethically.（2分）10、Visual aids options include posters and flip charts; transparencies, slides, and computer presentations; whiteboards, and handouts.（2分）11、The stationary used for a company’s documents is a nonverbal symbol.（2分）12、When communicating with other people, remember that everyone wants to feel valued, respected, and understood.（2分）13、To overcome diversity in the workplace,the best plan is to overlook difference.（2分）14、An organization chart is used to show lines of authority and relationship among departments.（2分）15、People read a process description to learn how to perform a task.（2分）三、简答题（共6题，30分）1、【Translate the following sentences into Chinese】The nonverbal messages you send by means of your appearance, posture, and facial expressions are strong messages.（5分）2、【Translate the following sentences into Chinese】Then, I decided to put a constraint on myself: Just spend 15 minutes each day working toward this goal. Of course I have 15 minutes to invest in this project every day! In five days, I made more progress than I had in the previous five weeks. Progress begets progress, and now the project has momentum of its own.（5分）3、【Translate the following sentences into Chinese】Business letters are used to communicate written messages to persons outside an organization. Letters are also used to communicate formal written massages to employees within an organization. Business letters are considered to be more formal than memos.（5分）4、【Translate the following sentences into Chinese】A receiver is likely to remember a nonverbal message even after he or she forgets a specific verbal message.（5分）5、【Translate the following sentences into Chinese】“It’s my turn to take the minutes, so please let me know if there’s anything special you want me to make a note of.”（5分）6、【Translate the following sentences into Chinese】Innovation. It’s easy to talk about it — it’s probably one of your department’s key goals or built into your company’s mission statement — but it’s not so easy to do. It’s even harder to make it a habit in your day-to-day workflow.（5分）2022学年第一学期期末考试+商务交际英语（2）期末复习题参考答案一、单选题（共20题，40分）1.B2.B3. D4. A5. B6. A7. A8. C9. A 10. C11.B 12. D 13. B 14. A 15. B 16. A 17. B 18. D 19. B 20. B二、判断题（共15题，30分）1. T2. T3. F4. F5. T6. T7. T8. T9. F 10. T 11. T 12. T 13. F 14. T 15. F三、简答题（共6题，30分）1. 你通过外表、姿势和面部表情发出的非言语信息是强烈的。
《商务英语》期末考试试卷附答案
《商务英语》期末考试试卷附答案Ⅰ)Match each one on the left with its correct meaning on the right（2*10=20）1.motivation A. to make continual efforts to gain sth.2. pursue B. the action of obtaining, esp. by efforts of careful attention.3. mark up C. which by is its nature can not be known by senses,not clear and certain, not real.4. procurement D. the goods (freight) carried by a ship, plane orvehicle.5. intangible E. the amount by which a price is raised.6. cargo F. profit, interest.7. royalty G. the net value of assets or interest, invest.8. equity股本，资产净值H. not needing other things or people, taking decisionsalone.9. yield 投资收益，回报I. a share of the profits.10. independent J. need or purpose.Ⅱ)Fill in the blanks with the words or expressions given below and ifnecessary, put the word in the right form.（12*3=36）A. orientationB. diversifyC. seek outD.differentiate…fromE.take advantage ofF. undergoG. bring aboutH. correspondI. abandon J. amount toK. Come after L. approach1.That factory is trying to its products to sell in different markets.2. A successful businessman is always skilled in every possible opportunity.3. Reforming and opening to the world has great changes in our lives.4. Can you this kind of operating the others?5. Private firm going in for international business have a profit6. He his company and family and went away with all the money.7. The of winter brings cold weather.8. The manager’s words a refusal to the proposal.9. Company is always the best way to gain more while cost less.10. The city has many changes during the last ten years.11. Direct investment usually a firm has experience in exporting or importing.12. The goods don’t to the list of these I ordered.Ⅲ)Translate the following sentences into English.（44分）1.国际贸易有助于所有的国家促进经济的发展。
商务交际英语期末试卷---taohui
武汉船舶职业技术学院2012 -2013学年第一学期《商务交际英语》期末试卷（开卷） 10521班陶辉201005020112班级姓名学号一、将下列表达译成中文（本大题共10小题，每题3分，共30分）1.marketing manager 市场经理2.job-hopping 跳槽3. design center 设计的中心4. field trip 实习5. service charge 服务小费6. credit card 信用卡7. burglar-proof 防盗8. Brochure 册子，小册子手册9. means of transportation运输方式，运输手段10. departure time 离开时间二、问答题（每题 7.5 分，共 15 分）1.What should you prepare before you start to look for a job?(你在开始找工作之前你应该准备些什么？)主观题答案一：Whether you're a teen or older and looking for your first job, you'll need to prepare for a job search. Before you start looking for your first job, you will need to gather some information together including details and dates of your educational background, as well as your skills, and any volunteer or informal work experience you have.答案二：Preparing for a Job InterviewShowing up to a job interview without preparation is like showing up to a test without studying. Learn what you should do before your interview so that you look professional and knowledgeable on the big day.答案三：In my opinion,if you want to find a good job,you should prepare for below as follows.First of all,you should make your dress look tidy and neat,because the first impression is very important for the interviewer.Second,you should have confidence,believe in yourself and the active attitude always make you successful.Last but not least,you should be always honest.it is also play an important part during your interview.In a word,only you prepare to be confident and honest,you can get a good job答案四：The importance of job interview—Interview’s s kills (Four points we should keep in mind)The importance of job interview1.The most vital part in the job searching process2.A basics of getting a job3.The first step for us to walk into workplaceFour points we should keep in mind1know the company well;2formulate some interview's Qs;2think out some your own Qs;4watch out your appearance ;2.What aspects should be considered when you make an arrangementor an agenda for a business trip?这一题大家自己发挥，答案太长（当你出差做安排或议程时，你应该考虑哪些方面？）主观题答案：1Plan ahead. Once you have determined the dates of your business trip, it is necessary to plan ahead. Often, a business trip is done in a location farther than your local hub. Reserve your travel accommodations which can include air travel, hotel, and car reservations way in advanced. If you are planning on attending big conferences that will surely be attended by a lot of people from different parts of the globe, ensure that you do this months in advanced so that you can still get a confirmation for the travel accommodations as well as the conference itself.2Set goals. It is important that before you leave for your business trip to set your goals. What would like to accomplish when you arrive at your destination. Y ou would want to be as productive as possible for a very sort amount of time. Time management is the key in making sure that you meet your goals.3Set up appointments. Business trips cost companies money to pay for the travel accommodations as well as food. Make it worthwhile by hitting more than one bird with one stone. Try to schedule some appointments to meet up with your clients, vendors and other key business contacts. If you have staff members that report to you in the same location you are attending a conference, try to meet with them personally.4Set up tasks and deliverables. Before traveling set up tasks and deliverables. For example, if you are running a conference yourself, ensure that the equipment you will be using such as projection screen, projectors and microphones have beenreserved together with the meeting room. Contact the local admin in the branch you are visiting or the technical support personnel to ensure that you have a spot to do your work with proper network and phone connections. If there are certain tasks to be completed before your arrival by some people who are attending your meeting, set them up weeks in advanced to allow them enough time to prepare or complete such tasks.5Send information ahead. If you have agenda or power-point presentations for the meetings, send them via email ahead of time. Preparing your attendees on what needs to be discussed will allow them enough time to review the materials as well as prepare questions for you to answer. Doing this gives you also an opportunity to review your own materials and make necessary corrections prior to the meeting if needed.6Pack essential items. Get ready for your business trip by packing your luggage with essential items. Do not forget to bring enough outfit to use, especially if you anticipate attending formal dinners, bring an outfit that fits the occasion. Bring your personal effects and toiletries that you can use while away from home.7Bring tools: Don't forget to bring your laptop, PDA, address books, journals, cell phones, flash drives, disks, or anything that you would anticipate needing for you to be able to work. Be prepared by bringing files saved in a flash drive, CD or floppy disks. This way even if your laptop gets damaged or lost, you still have your documents safe to use on other people's computers.8Update contacts. Talking about hitting two birds with one stone, business trips is also an opportunity to update your contact lists. Add new contacts of people you meet while traveling and attending conferences. The person seated next to you on the plane may have something in common with you. Build your networking list for more future opportunities for your business and for you.三、完成对话题（每题 25 分，共 25 分）M: (1) What's on today's agenda?W: We have an appointment with a customer at 9:00 am, three interviews before lunch, and a project review this afternoon.M: (2) What about tonight?Will there be time to clean off my desk?W: Tonight we should have time to catch up on correspondence.M: Good! I’m always working against time to get letters out.W:(3)The project review is a week behind schedule What’s causing the delay?M: We haven’t had a sufficient amount of time for our review board to meet.W: (4) Can we still meet the target date?M: We should be able to. Even though this part of the project was due a week ago, we can still complete the whole program on time.W: Is that so? That’s wonderful. We’ll be able to cut down on our overtime.M: Y es. Oh, look at the time! (5)We should be in a hurry to make that first appointment 翻译：M：今天的议程是怎么安排的？W：早上九点要约见一个客户，午饭前有三个面试，下午有个工程检查。
商务交际英语试题及答案
商务交际英语试题及答案一、选择题（每题2分，共20分）1. When you are introducing yourself to a new colleague, which of the following is NOT appropriate?A. Extending your hand for a handshake.B. Saying "Hi, I'm Kimi, nice to meet you."C. Saying "You look like you're new here."D. Offering a warm smile.2. In a business meeting, which of the following statements is true about taking notes?A. It is not necessary to take notes.B. Notes should be taken discreetly.C. Notes should be taken loudly.D. Notes should be taken only when the boss speaks.3. What is the most appropriate way to end a business email?A. With "Best regards."B. With "Yours faithfully."C. With "See you."D. With "Take care."4. If you need to disagree with a colleague in a polite manner, which of the following phrases should you use?A. "I completely disagree with you."B. "I see your point, but have you considered..."C. "You're wrong."D. "I don't think that's a good idea."5. Which of the following is NOT a good practice when makinga business presentation?A. Dressing professionally.B. Using visual aids.C. Reading directly from a script.D. Maintaining eye contact with the audience.6. When should you use the phrase "I apologize" in a business context?A. When you are late for a meeting.B. When you have completed a task successfully.C. When you are introducing a new product.D. When you are asking for a raise.7. In a business negotiation, which of the following is NOT a good strategy?A. Listening carefully to the other party's needs.B. Being open to compromise.C. Insisting on your own terms without flexibility.D. Building rapport with the other party.8. What is the most effective way to handle a difficult customer on the phone?A. Hanging up immediately.B. Remaining calm and professional.C. Arguing with the customer.D. Ignoring the call.9. Which of the following is NOT a characteristic ofeffective business writing?A. Clear and concise language.B. Use of complex jargon.C. A well-organized structure.D. Attention to grammar and punctuation.10. In a team meeting, which of the following is the best way to express your opinion?A. Interrupting others to speak.B. Waiting for your turn and speaking clearly.C. Talking loudly to be heard.D. Mumbling so as not to draw attention.二、填空题（每题2分，共20分）1. When greeting someone in a business setting, it is customary to _______ your hand for a handshake.2. In a formal business letter, the date should be placed_______ the inside address and _______ the closing.3. If you are running late for an important appointment, it is polite to _______ the person you are meeting as soon as possible.4. During a business lunch, it is considered impolite to_______ your phone at the table.5. When giving a presentation, it is important to _______ your audience to ensure they are engaged and interested.6. In a business email, it is important to keep the subject line _______ and relevant to the content of the email.7. When negotiating, it is beneficial to _______ yourposition clearly but also be open to _______.8. In a team meeting, it is important to _______ your ideas in a way that is respectful and constructive.9. When writing a business report, it is crucial to use_______ language to convey complex information in a simple and understandable way.10. In a business setting, it is important to _______ cultural differences when communicating with international clients.三、简答题（每题10分，共30分）1. Describe the importance of non-verbal communication in business meetings and provide examples of what to avoid.2. Explain the role of active listening in a business negotiation and how it can lead to a successful outcome.3. Discuss the significance of cultural sensitivity in international business and provide examples of how it can impact a business relationship.四、案例分析题（每题15分，共30分）1. You are the manager of a team and one of your employees has made a significant mistake that has cost the company a major client. How would you handle this situation and what steps would you take to prevent similar incidents in the future?2. Your company is planning to expand into a new market and you have been tasked with researching the cultural norms and business practices of that region. What steps would you take to ensure a successful entry into the new market?五、写作题（20分）Write a short essay on the topic: "The Role of Technology in Modern Business Communication." Discuss the advantages and challenges。
商务英语期末试题及答案
商务英语期末试题及答案一、选择题（每题2分，共20分）1. What is the most common method of payment in international trade?A. CashB. Letter of CreditC. ConsignmentD. Barter答案：B2. Which of the following is not a function of a sales contract?A. To define the terms of the saleB. To serve as a legal documentC. To increase the sales volumeD. To specify the rights and obligations of the parties答案：C3. In business negotiations, what is the purpose of making a counteroffer?A. To reject the initial offerB. To show interest in the dealC. To indicate a willingness to compromiseD. To end the negotiation答案：C4. What is the meaning of "FOB" in international trade terms?A. Free On BoardB. Freight On BoardC. Full OverloadD. Forward Operating Base答案：A5. Which of the following is a benefit of using a franchise business model?A. Complete control over the businessB. Reduced risk due to established brand recognitionC. The ability to set your own pricesD. No need to follow the franchisor's business system答案：B6. What is the primary role of a business plan?A. To secure financingB. To provide a detailed roadmap for the businessC. To advertise the businessD. To serve as a legal document for the business答案：B7. In the context of business, what does ROI stand for?A. Return on InvestmentB. Risk of InvestmentC. Rate of InterestD. Revenue of Income答案：A8. What is the main difference between a sole proprietorship and a partnership?A. The number of ownersB. The type of business activitiesC. The legal structureD. The level of liability答案：A9. Which of the following is an example of a tangible asset?A. A brand nameB. A patentC. A piece of machineryD. A customer database答案：C10. What is the term used to describe the process of exchanging goods or services for other goods or services without using money?A. BarterB. TradeC. ExchangeD. Commerce答案：A二、填空题（每空1分，共10分）1. The term "B2B" stands for __________, which refers to business transactions between two businesses.答案：Business to Business2. In a business context, "SWOT" analysis stands for Strengths, Weaknesses, Opportunities, and __________.答案：Threats3. The process of evaluating a potential investment's profitability is known as __________ analysis.答案：Financial4. A __________ is a document that outlines the terms and conditions of a sale between a buyer and a seller.答案：Invoice5. The concept of "just-in-time" (JIT) inventory managementis often associated with the __________ production system.答案：Lean6. When a company's net income is divided by its total assets, the result is the __________ ratio.答案：Return on Assets (ROA)7. The __________ is the process of identifying and understanding the needs and wants of a target market.答案：Market Research8. A __________ is a type of contract where the ownership of goods is transferred to the buyer upon payment.答案：Sales Contract9. The term "due diligence" refers to the process of__________ before making a business decision.答案：Careful investigation10. In marketing, "4Ps" stands for Product, Price, Place, and __________.答案：Promotion三、简答题（每题10分，共20分）1. Explain the concept of "Net Present Value" (NPV) and its importance in investment decisions.答案：Net Present Value (NPV) is the difference between the present value of cash inflows and the present value of cash outflows over a period of time. It is used to analyze the profitability of an investment or project. NPV is important because it provides a method to compare the value of different investments, taking into account the time value of money. A positive NPV indicates that the investment is expected to generate more cash than the cost, making it a potentially profitable opportunity.2. Describe the role of a "Board of Directors" in a company.答案：A Board of Directors is a group of。
商务英语期末考试试卷
《商务英语》期末考试试卷(B)PART ONEQuestions 1-7. Read these sentences and the instructions that follow, which method does each sentence describe? For each sentence mark one letter (A, B, C or D) on your answer Sheet. (Example: You can dictate a message almost anywhere at your convenience.Answer: B)1. You speak, while your secretary types down your words.2. You have to speak slowly and very clearly.3. One of these methods can be used when you are in a hurry.4. While dictating, you use some tapes.5. One of the disadvantages of this method is that you are totally strange to the transcriber.6. The dictation is done with your speaking, a machine's recording, and your secretary's transcribing.7. The machine records your words and then provides the transcription.A. Dictation to your own secretary-"live" dictation, taken by a person who becomes familiar with your dictating characteristics.B. Dictation to a machine, with your secretary transcribing.Inexpensive cassette recorders provide great flexibility in dictation.You can dictate in the office, at home, in an automobile, in an airplane, and in any out-of-the-office situation. Your dictation tapes can be transcribed by being played back on modern transcribing equipment.C. Dictation to a machine, with a word-processing center providing the transcription in this case, the transcriber will probably not be familiar with your dictation manners and peculiarities.D. Other dictation methods, such as by telephone calls or by direct secretarial transcription at the typewriter. These methods are not routine but are used typically in "rush" situations. They require a slow voice speed and clear pronunciation.PART TWOQuestions 8- 11Read this text about South Korea's economic development, and choose the correct title for each paragraph for the box below. For each paragraph (l-4) mark one letter (A-G) on your Answer Sheet. Do not mark any letter twice.The Koreans see the Seoul Olympics as a chance to show their rapid progress. The Tokyo Olympic Games in 1964 served the same purpose for a developing Japan. Within 13 years, according to a detailed development plan, Korea is determined to be among the world's ten largest trading nations, up from the 13th now.1. Much of the economy's development in recent years comes from what Korean leaders call the three blessings-lower oil prices, lower world wide interest rates, and a currency that is weak against the Japanese yen. The Korean won is closely related with many other currencies, though the finance ministry will not say which ones. Obviously the U. S. dollar is the most important. When its value drops against the Japanese yen, the Korean won went down too. Since September 1985 the won has decreased about 40% against the yen, giving Koreaa huge advantage over Japan in the U.S. market.2. The Koreans made good use of this advantage, pouring 40% of their exports into America. When the U.S. responded with tough protectionism talk, they pretended to be surprised and angry. The Koreans still see themselves as relatively poor dependents of the U.S. and take American protectionism as betrayal by a big brother. They are right. The Korean economy is only 6% of Japan's. Tall buildings in Seoul resemble those in Tokyo, but the Korean capital is full of narrow streets and poor houses like a village. In the countryside some 20% of home lack running water. Moreover, Korea has a heavy defense burden as well as that big foreign debt.3. And Korea has suffered set tacks before In the 1970s the government supported heavy industry, creating some big but useless enterprises. The Treasury Ministry is still quietly supporting some ill shipping and overseas companies. Meanwhile the government does not know how to set up wining industries.4. The Koreans are also quick to point out that their 7.1 billion trade surplus with the U.S. is just 4% of the total American trade deficit. Japan account for 35%. In the U. S. the Koreans are competing with Japanese, not American Products. They complain that U. S. protectionism punishes them for Americans' lazy work habits and drug abuse. They say the union rules have ruined U. S. competitiveness. Questions 8-118. Paragraph 1 . . . . . . .9. Paragraph 2 . . . . . . .10. Paragraph 3 . . . . . . .11. Paragraph 4 . . . . . . .A. Economy's developmentB. Lessons from the pastC. Korean products in U. S. marketD. Exports into AmericaE. Favorable economic backgroundF. Trade surplusG. Disadvantageous factorsPART THREEQuestions 12-16. Your friend works as secretary in a British company in China. He has written a letter in answer to a Canadian Customer's complaint. In each line there is one wrong word, write the correct word in the space on your Answer Sheet.Example:Mr. Davidson works hardly every day and he is a model worker . . . hard. . .Dear Mrs. David,I received your letter dated December the 21st complaining12. about the qualify of our TL135 camera! checked with our13. manager and I am now answer your questions: You can mail14. the flawed camera to us and paying the postage by yourself. Then15. upon receiving your package, we'll immediate send you a new one.16. And the postage is on us. I look forward to hear from you.Thank your for your letter.PART FOUR: TranslationTranslate the following paragraphs into Chinese.17. Card-holders of Holiday Sunshine Hotel automatically become registered members of its Reservation Network. They are able to enjoy the services offered by its member hotels. We encourage card-holders to use the card as often as possible, and they will be awarded with prizes when their marks reach a certain amount. Before checking into a hotel, please always reserve your room first. When you check out, you will only have to pay the member price.18. The new Holiday Inn has everything you need for a weekend of family fun or business travel. Conveniently located, the Holiday Inn is within walking distance to the hot springs and the downtown shopping area. Each room has a refrigerator, coffee maker, and hair dryer. Guests will enjoy the Holiday Inn's swimming pool, as well as a free Western or Chinese breakfast every morning.Part Five: WritingWrite a composition on the topic “Table Manners in China”, your writing should be no less than 120 words.Table Manners in China_________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ ________________________。
商务导论英语期末考试试题
商务导论英语期末考试试题### 商务导论英语期末考试试题#### Section A: Multiple Choice Questions (20 marks)1. The primary goal of a business is to:- A. Maximize social impact- B. Achieve sustainability- C. Generate profit- D. Increase market share2. Which of the following is not a type of business structure? - A. Sole Proprietorship- B. Partnership- C. Corporation- D. Non-Profit Organization3. In the SWOT analysis, "S" stands for:- A. Strengths- B. Strategies- C. Situations- D. Systems4. The process of identifying and understanding the needs and wants of potential customers is known as:- A. Market research- B. Market segmentation- C. Market penetration- D. Market saturation5. Which of the following is a financial statement that showsa company's financial position at a specific point in time? - A. Income statement- B. Balance sheet- C. Cash flow statement- D. Statement of retained earnings#### Section B: Short Answer Questions (30 marks)6. Define the term 'Business Ethics' and explain its importance in the corporate world.7. Describe the differences between a 'push' and a 'pull' marketing strategy.8. Explain the concept of 'Supply Chain Management' and its significance in modern business.9. What is 'Corporate Social Responsibility' and why is it becoming increasingly important for businesses?10. Briefly describe the steps involved in the process of product development.#### Section C: Case Study Analysis (20 marks)11. Read the following case study and answer the questions that follow.Case Study:XYZ Corporation is a leading manufacturer of electronic devices. They have recently launched a new smartphone modelthat has received mixed reviews. The company is facing a decline in sales and is considering various strategies to improve its market position.Questions:- What strategic options might XYZ Corporation consider to address the decline in sales?- How can XYZ Corporation utilize market research to inform their strategic decisions?- Discuss the potential impact of implementing a corporate social responsibility program on XYZ Corporation's brand image.#### Section D: Essay Questions (30 marks)12. Discuss the role of innovation in business growth and sustainability. Provide examples to support your arguments.13. Analyze the impact of globalization on small and medium-sized enterprises (SMEs). Consider both the opportunities and challenges faced by SMEs in a globalized economy.14. Critically evaluate the statement: "In today's competitive business environment, effective communication is more important than ever for a company's success."Note: This is a sample examination paper designed to assess students' understanding of key concepts in business studies. It is important to answer all questions to the best of yourability, demonstrating a comprehensive grasp of the subject matter.。
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武汉船舶职业技术学院
2012 -2013学年第一学期《商务交际英语》期末试卷（开卷）班级姓名学号
一、将下列表达译成中文（本大题共10小题，每题
3分，共30分）
1.marketing manager
2.job-hopping
3. design center
4. field trip
5. service charge
6. credit card
7. burglar-proof
8. brochure
9. means of transportation
10. departure time
二、问答题（每题 7.5 分，共 15 分）
1. What should you prepare before you start to look for a job?
2.What aspects should be considered when you make an arrangement
or an agenda for a business trip?
三、完成对话题（每题 25 分，共 25 分）
M: (1)
W: We have an appointment with a customer at 9:00 am, three interviews before lunch, and a project review this afternoon.
M: (2) Will there be time to clean off my desk?
W: Tonight we should have time to catch up on correspondence.
M: Good! I’m always working against time to get letters out.
W: (3) What’s causing the delay?
M: We haven’t had a sufficient amount of time for our review board to meet. W: (4)
M: We should be able to. Even though this part of the project was due a week ago,
we can still complete the whole program on time.
W: Is that so? That’s wonderful. We’ll be able to cut down on our overtime. M: Y es. Oh, look at the time! (5)
四、论述题（每题 30 分，共 30分）
What are the essential qualities to have if you want to start your own business? Give one or two qualities and explain the reason.。