商务英语阅读与写作试题
商务英语三笔考试题及答案
商务英语三笔考试题及答案一、选择题（每题2分，共10题）1. Which of the following is not a typical characteristic of business English?A. Formal toneB. Concise expressionC. Emphasis on creativityD. Clear structure答案：C. Emphasis on creativity2. In business correspondence, which of the following is the most appropriate way to address a client?A. Dear Sir/MadamB. Dear FriendC. Dear BossD. Hi there答案：A. Dear Sir/Madam3. What is the purpose of a business proposal?A. To offer a product or serviceB. To request a meetingC. To provide a financial reportD. To share personal opinions答案：A. To offer a product or service4. When writing a business report, which of the following should be included?A. Personal anecdotesB. Objective analysis of dataC. Unverified rumorsD. Excessive use of jargon答案：B. Objective analysis of data5. In a business meeting, what is the most effective way to handle a disagreement?A. Ignoring the issueB. Yelling at the other partyC. Finding common groundD. Blaming others答案：C. Finding common ground二、填空题（每题2分，共5题）6. A ________ is a document that outlines the terms and conditions of a business agreement.答案：contract7. When negotiating, it is important to maintain a ________ approach to ensure a successful outcome.答案：win-win8. The ________ section of a business plan details the marketing strategies to be employed.答案：marketing9. In international business, ________ is the process of converting one currency to another.答案：currency exchange10. A ________ is a financial statement that shows a company's assets, liabilities, and equity at a specific point in time.答案：balance sheet三、阅读理解（每题3分，共3题）阅读以下商务邮件，并回答问题。
商务英语试题及答案大全
商务英语试题及答案大全一、选择题1. Which of the following is not a common business practice?A. Negotiating contractsB. Attending business meetingsC. Playing video gamesD. Networking with professionals答案：C2. What is the most important aspect of business communication?A. Using technical jargonB. Being concise and clearC. Using humor extensivelyD. Speaking loudly答案：B3. In international business, what is the primary purpose of cultural awareness?A. To make jokes about other culturesB. To avoid misunderstandings and conflictsC. To criticize other culturesD. To show off one's own culture答案：B二、填空题4. When writing a business proposal, it is crucial to include a(n) ________ section that outlines the benefits of your product or service.答案：benefits5. In a business setting, it is polite to address someone as________ if you do not know their name or title.答案：sir/madam6. When conducting market research, it is important to gather ________ data to make informed decisions.答案：reliable三、阅读理解题Read the following passage and answer the questions.In today's global market, businesses are constantly lookingfor ways to expand their reach and increase their customer base. One effective strategy is to enter into partnershipswith companies in other countries. This not only opens up new markets but also allows for the sharing of resources and expertise. However, such partnerships require carefulplanning and negotiation to ensure that both parties benefit equally.7. What is one advantage of partnering with a foreign company? 答案：Opens up new markets8. What is necessary for a successful international partnership?答案：Careful planning and negotiation9. What should be the goal of such partnerships?答案：Ensuring that both parties benefit equally四、写作题10. Write a short email to a potential business partner, introducing your company and expressing interest in exploring a partnership.[Your Name][Your Position][Your Company Name][Your Contact Information]Dear [Recipient's Name],I hope this email finds you well. My name is [Your Name] and I am the [Your Position] at [Your Company Name]. We have been following your company's work in [specific field/industry] and are impressed by your achievements.We believe that a partnership between our two companies could be mutually beneficial. Our company specializes in [briefly describe your company's expertise], and we think that our strengths could complement yours in [specific areas of potential collaboration].We would like to propose a meeting to discuss this further. Please let us know if you are interested and available for a call or video conference at your earliest convenience.Looking forward to the possibility of working together.Best regards,[Your Name]答案：(写作题无固定答案，以上为参考模板)请注意，以上内容为示例性质，实际的商务英语试题及答案可能会根据具体的教学大纲和考试要求有所不同。
商务英语写作考试试题
商务英语写作考试试题一、选择题（共 20 题，每题 2 分）1、 When writing a business email, which of the following salutations is the most appropriate?A Dear Sir or MadamB To whom it may concernC HelloD Hi2、 Which of the following is the correct format for the date in a business letter?A 05/06/2023B 5th June, 2023C June 5, 2023D 2023/6/53、 In a business report, which section should come first?A Executive summaryB IntroductionC FindingsD Conclusions and recommendations4、 When expressing gratitude in a business letter, which phrase is more formal?A Thank you very muchB I am truly gratefulC Many thanksD I appreciate your assistance5、 What is the correct way to write a subject line in a business email?A Meeting tomorrowB About the meeting tomorrowC Meeting about tomorrowD Tomorrow's meeting6、 In a business proposal, which part should provide detailed information about the solution to the problem?A BackgroundB Proposed solutionC BenefitsD Implementation plan7、 Which of the following is a proper closing for a business letter?A Best regardsB Sincerely yoursC Kind regardsD All of the above8、 When writing a complaint letter, which tone is most appropriate?A Angry and aggressiveB Polite but firmC Casual and friendlyD Indifferent9、 What is the purpose of a cover letter?A To introduce yourself and your qualificationsB To request informationC To follow up on a previous communicationD To express gratitude10、 In a business contract, which clause is essential?A Confidentiality clauseB Force majeure clauseC Termination clauseD All of the above11、 Which of the following is an example of a buffer in a negative business message?A I understand your frustration, butB Unfortunately, we cannotC This is a difficult situation, howeverD We apologize for the inconvenience12、 When making a request in a business email, which phrase is more polite?A I need you toB Could you pleaseC You mustD I want you to13、 What is the correct structure of a business memo?A Heading, date, to, from, subject, bodyB Date, heading, to, from, subject, bodyC Heading, date, from, to, subject, bodyD Date, heading, from, to, subject, body14、 In a business presentation, which visual aid is most effective for presenting data?A GraphsB PicturesC VideosD Maps15、 Which of the following is a common mistake in business writing?A Using jargon and technical termsB Writing in a passive voiceC Failing to proofreadD All of the above16、 When writing a job advertisement, which information should be included?A Job title, duties, qualifications, salaryB Company history, mission statementC Employee benefits, working hoursD All of the above17、 What is the difference between a memo and a letter?A A memo is more formal than a letterB A memo is used for internal communication, while a letter is for externalC A memo is longer than a letterD A memo does not require a salutation or closing18、 In a business email, how many paragraphs are ideal for the main content?A 1-2B 3-4C 5-6D As many as needed19、 Which of the following is an example of a positive message in business communication?A A promotion announcementB A layoff noticeC A price increase notificationD A delay in delivery20、 What is the purpose of a minutes of meeting?A To record the decisions made and actions agreed uponB To summarize the discussion pointsC To provide a detailed account of who attended the meetingD All of the above二、填空题（共 10 题，每题 2 分）1、 The three main parts of a business letter are the ＿_________, the body, and the closing2、 A ＿_________ is a short written message used for internal communication within an organization3、 In a business report, the ＿_________ section provides an overview of the report's purpose and key findings4、 When writing a business email, it's important to keep the message ＿_________ and to the point5、 The ＿_________ is the person or group to whom a business letter or email is addressed6、 A ＿_________ is a formal written offer to supply goods or services at a stated price and under specified conditions7、 In business writing, using ＿_________ language helps to ensure clarity and understanding8、 The ＿_________ of a business email should be specific and convey the main idea of the message9、 A ＿_________ is a detailed written plan for a project or activity10、 In a complaint letter, it's important to include specific ＿_________ to support your complaint三、简答题（共 5 题，每题 8 分）1、 Explain the difference between formal and informal business writing2、 Describe the steps involved in writing a business proposal3、 What are the key elements of a good business email?4、 How can you ensure the clarity and accuracy of your business writing?5、 Discuss the importance of proofreading in business writing and list some common proofreading errors四、写作题（共 2 题，每题 20 分）1、 Write a business letter to a potential client introducing your company and its products or services2、 Write a business report on a problem your company has faced and the solutions you propose。
商务英语BEC高级阅读训练题及答案
商务英语BEC高级阅读训练题及答案第一部分：阅读理解阅读理解一问题 1：根据文中的信息，请回答以下问题：（a）公司使用云计算可以带来哪些好处？（b）解决云计算安全问题的方法是什么？（c）在购买云计算服务之前，公司需要考虑哪些因素？答案：（a）公司使用云计算可以带来以下好处： - 提高效率和灵活性 - 节约成本 - 随时随地访问数据（b）解决云计算安全问题的方法包括以下几点： - 加强网络和数据安全 - 使用强密码和加密技术 - 定期备份数据（c）在购买云计算服务之前，公司需要考虑以下因素： - 服务提供商的信誉和安全记录 - 数据隐私保护政策 - 数据传输和存储的地理位置 - 协议和合同条款阅读理解二问题 2：根据文中的信息，请回答以下问题：（a）为什么企业需要进行风险评估？（b）企业进行风险评估的步骤是什么？（c）列举三个企业在风险评估中可能面临的挑战。
答案：（a）企业需要进行风险评估是因为它可以帮助企业识别和评估潜在风险，从而采取相应的措施进行风险管理和风险控制。
（b）企业进行风险评估的步骤包括： - 确定潜在风险和其可能导致的影响 - 评估风险的概率和严重程度 - 制定风险管理计划和控制措施 - 监测和追踪风险的发展和影响（c）企业在风险评估中可能面临以下挑战： - 获取准确和完整的信息 - 评估风险的不确定性和主观性 - 管理多个风险因素 - 制定可行的风险管理策略第二部分：答案解析阅读理解一问题 1：（a）公司使用云计算可以带来哪些好处？答案解析：公司使用云计算可以带来以下好处： - 提高效率和灵活性：云计算可以提供快速且灵活的计算和存储资源，企业可以根据需求随时调整资源的规模，并且可以减少时间和成本。
- 节约成本：云计算可以代替企业自己建设和维护服务器和硬件设备，从而节约成本。
- 随时随地访问数据：云计算可以让企业员工随时随地通过互联网访问和共享数据，提高工作效率和协作能力。
（b）解决云计算安全问题的方法是什么？答案解析：解决云计算安全问题的方法包括以下几点： - 加强网络和数据安全：企业可以采取防火墙、入侵检测和数据加密等措施加强网络和数据的安全性。
外语类《商务英语》初级(阅读)《初级(写作)》考试试题及答案解析
外语类《商务英语》初级(阅读)《初级(写作)》考试试题及答案解析姓名:_____________ 年级:____________ 学号:______________1、Rubber protector正确答案：橡胶防护罩，橡胶保护装置答案解析：暂无解析2、Safety inspection正确答案：安全检查答案解析：暂无解析3、A working fire extinguisher正确答案：功能良好的灭火器答案解析：暂无解析4、Rules and regulations正确答案：规章制度答案解析：暂无解析5、While only about 300 workers receive disablement benefit for industrial dermatitis every year, there may be between 15,000 and 60,000 new cases of this condition every year.正确答案：然而，每年只有300名工人因职业引发的皮肤炎症得到伤残救济金，而实际上每年都有1.5万~6万人得皮肤疾病。
答案解析：暂无解析6、These figures are gross underestimates of the true incidence of occupational ill-health. 正确答案：这些数据只是对实际发生的职业病伤害的不完全统计。
答案解析：暂无解析7、According to UK official statistics, every year about 2000 lives are lost through occupational disease or injury, about 20,000 major industrial injuries occur (e.g. skull fracture, loss of sight) and there are about 200,000 injuries resulting in a work disability of 3 days or more. 正确答案：根据英国官方的统计数据，每年大约有2000人因为职业疾病或伤害而丧命，每年大约发生2万起重大工伤事故(如脑部骨折、失明等)，有20万工伤事故导致工人在3天或者更长时间内丧失劳动能力。
商务英语专四试题及答案
商务英语专四试题及答案一、听力理解（共20分）1. 根据所听对话，选择正确答案。
A. 产品介绍B. 市场调研C. 客户反馈D. 销售策略[录音内容]（对话内容略）答案：C2. 根据所听短文，回答以下问题。
Q1: 公司的主要产品是什么？Q2: 公司面临的主要挑战是什么？[录音内容]（短文内容略）答案：Q1: 电子产品Q2: 市场竞争二、阅读理解（共30分）1. 阅读以下商务邮件，回答问题。
[邮件内容]（邮件正文略）Q1: 邮件的主要目的是什么？Q2: 发件人希望收件人采取什么行动？答案：Q1: 询问产品报价Q2: 提供报价单2. 阅读以下商务报告摘要，选择正确答案。
[报告摘要]（摘要内容略）A. 公司收入增长B. 市场份额下降C. 产品创新成功D. 客户满意度提升答案：A三、完形填空（共20分）阅读下面的商务文章，从所给选项中选择最合适的填入空白处。
[文章内容]（文章正文略）1. The company has been _______ for its innovative approach.A. recognizedB. criticizedC. ignoredD. forgotten答案：A2. Despite the challenges, the team _______ to meet the deadline.A. failedB. succeededC. hesitatedD. refused答案：B四、翻译（共15分）1. 将以下句子从中文翻译成英文。
“我们的产品在国际市场上享有很高的声誉。
”答案：Our products enjoy a high reputation in the international market.2. 将以下句子从英文翻译成中文。
"The negotiation process was lengthy but ultimately successful."答案：谈判过程漫长但最终成功。
商务英语(BEC)高级阅读真题及答案
PART ONEQuestions 1 - 8· Look at the sentences below and at five passages taken from a book about famous management thinkers on the opposite page.· Which passage does each sentence refer to?· For each sentence 1 - 8, mark one letter A1 B, C, D or E on your Answer Sheet.· You will need to use some of these letters more than once.Example:He has developed his own company to promote his work.0 A B C D E1 Others in his field think very highly of him.2 His ideas have spread beyond the business world.3 He felt that people should be able to enjoy their work.4 His ideas are more complex than they seem.5 He did a variety of interesting things before writing his books.6 His most successful book was written with a colleague.7 He is particularly skilled at forecasting important developments.8 Contact with the military was an early influence on his thinking.A John AdairAdair is the pioneering British thinker in the theory of leadership. He was the first person in the UK to hold a professorship in Business Leadership and has published a series of influential books on the subject.Despite his quiet appearance, Adair has had a colourful life, serving in a Bedouin regiment and working on an Arctic fishing boat! His initial interest in leadership came from his army experience and he used to lecture at the highly prestigious academy where British army offices are trained. He now works as an international consultant.B Edward de BonoDe Bono is unusual among major gurus for two reasons: firstly, he was born not in one of the great industrial nations but on the tiny island of Malta. Secondly, his ideas have reached a wider audience than just managers, so that his books have become essential rending in many different disciplines.Most of de Bono s work has been concerned with the way human beings can train themselves to think more creatively. This apparently simple idea has resulted in37 books and a highly successful career as a lecturer and consultant.C Peter DruckerProbably no other single thinker has done as much as Drucker to establish management as a serious area of study. Certainly, his fellow management thinkers consider him one of the founding fathers of the discipline, and his books and articles are quoted more than those of any other management writer.His first book was published as far back as 1939, yet he is still writing and teaching. His greatest distinction has been his ability to predict coming trendsin business and economics. As a result, his ideas are treated with the greatest respect and interest.D Frederick HerzbergAlthough relatively few contemporary management students will have read his books, Herzberg s name is instantly recognisable to anyone who has studied industrial organisations. This is because the American psychologist was responsible for introducing the concept of motivation into management thinking.As a young man, Herzberg became deeply interested in mental illness and the human need for mental and emotional satisfaction. This led him to criticise the approach of many companies to job design, and to argue for the need for job enrichment to stimulate employees efforts.E Tom PetersThe American s reputation was created in the I 980s by the spectacular success of one book, In Search of Excellence, co-written with Robert Waterman. The two were working together as management consultants and no-one expected their first (and only) book to end up selling 5 million copies worldwide!Although his ideas have been criticised, Peters popularity as a speaker and writer has continued to grow. So much so that Peters has created his own business to market books, videos and consultancy based on his work.PART TWOQuestions 9 - 14· Read this t ext from an article about health clubs.· Choose the best sentence from the opposite page to fill in each of the gaps.· For each gap 9 - 14, mark one letter A - H on your Answer Sheet.· Do not use any letter more than once.· There is an exam ple at the beginning (0).Travel stress brings boom to health clubsA rapid growth in business travel has provided a lucrative spin-off for British health clubs as companies try to prevent hard-working executives from suffering travel-related stress.Health clubs are fully booked throughout the coming months all around the country and many are planning to expand their facilities.0 H According to Gillie Turner, group marketing manager for the Champneys group of health clubs, during the last recession executives lost many of their extra benefits as companies cut back. . 9 She says that large companies also seem to have decided that it is no good sending someone to a country like Spain as a reward for doing a good job, because they will simply eat too much and flop onto a beach. . 10Champneys, the company acknowledged as the market leader in this field, is now planning to introduce a special "Profiting from Stress" course, which will run over three days. . 11 Jonathon Stapleton, general managerof Champneys, says that modern corporate life being what it is, most business travellers find that they are having to do the work which - even a year ago - was done by two. 12To meet this new demand, other health clubs are also thinking of introducing similar schemes. Clare Brandish, the sales and marketing director of another health club, has noticed a marked change in the clientele at her club. . 13Businesses of all kinds are anxious to reduce absenteeism. . 14 Much of the problem is caused by long periods away from home, irregular hours, business entertaining and jet lag.According to the Guild of Business Travel Agents, sales of business-class airline tickets have risen by 12% in the past year, hotel bookings have gone up by 36% and car hire has risen by 24%. Dave Reynolds, the GBTA chief executive, says that the trouble is that the same number of people are being asked to travel more often. He comments that it is nowonder they need to take a break in a health club.A It has been calculated that about 40 million working days are lost each year in Britain because of stress, ten times as many as are lost 10 industrial disputes.B This has involved a considerable rise in the number of business bookings, whereas previously most clients came as private individuals.C Now they are being restored, as industry realises that the health of its executives is vital.D But who will benefit most from these developments?E Because of the pressures this imposes, many companies have now decided that it is worthwhile paying for their senior executives to take a proper break and get advice on how to combat stress.F Executives taking part in it will be given massages and health treatments, workouts and a range of talks on how to deal with stress, especially when travelling.G So what s the reason for this now trend?PART THREEQuestions 15 - 20· Read the following article on recruiting and managing staff and the questions on the opposite page.· Each question has four suggested an swers or ways of finishing the sentence, A, B, C and D.· Mark one letter A, B, C or D on your Answer Sheet, for the answer you choose.As a manager in the service industry sector, I've looked at hundredsof CVs in my time. They are not necessarily the bland documents some bosses might think they are! They are full of little pointers towards individuals personalities and suitability for the job. The first thing I always look at is an applicant s employment record. I check for continuity and stability. If somebody has a long list of previous jobs, all of varying length, alarm bells start ringing. Rather than an irregular route from job to job, what I hope to see is stable career progression. What does their career path look like - is it all steps forward, or are there a lot of sideways moves? And I am always pleased to find a family person with children, because in my experience they tend to be responsible and reliable.I never rely on CVs alone. We get applicants to fill in one of our own application forms. We ask why they've applied, what their aspirations and personal goals are, and also about their interests and hobbies and any clubs they belong to. That gives you a useful insight into their personality and lifestyle. The application form also enables us to test how much people have actually been progressing in their careers, because we ask for details of the salaries they have received for each job.It s always worth looking at CVs and designing application forms with great care. Taking on employees might be rewarding, but it is also a big investment for any business. Mistakes in choosing staff can cost companies dear, so it makes sense to spend time ensuring you get the right person.In the service sector, one of the aims of companies is to maintain and improve customer service, and this is achieved partly through low staff turnover. You need to take on people who understand that, and will want to stay. That s why, when you've taken staff on, the next thing is getting the best out of them.My management style comes from the days when I took over my first business, an ailing road haulage firm which I was certain I could turn into a profitable company. The first thing is to treat others as you d like to be treated yourself. As soon as I took over the business, I talked to everybody individually, and looked for ways to make sure their particular skills benefited the company.I didn't have much experience then of managing people, but above all I always tried to be fair and honest with everyone. As a result, I think the staff knew that and accepted my decisions, even if they didn't agree with them all. Also, bosses must be able to communicate. You also need to create team spirit, and build on the strength of the team. I explained my plans for the company to all the staff, and let them all know what I needed from them. The lorry drivers responded brilliantly, and were thekey to turning the business round. They understood that we had to develop a professional reputation, and from then on the days of poor quality deliveries were over.Lastly, I am a great believer in profit-sharing. It takes a team to make a company work, so profits should be shared by all. Job satisfaction is important, but it doesn't pay the rent. Shared profit and bonuses help to strengthen team spirit by giving everyone a common goal that they work towards together.15 What fact does the writer hope to learn from applicants CVs?A that they have experience of many different jobsB that their careers have developed steadilyC the opinion their employers had of themD whether they are married or single16 The writer says the application form is useful because itA reveals something of the applicant s character.B gives information about the applicant s family.C explains what skills the applicant has for the job.D shows how much the applicant wants to earn.17 According to the writer, why are CVs and application forms so important?A Interviewing people is an expensive process.B They indicate whether applicants really want the job.C They indicate whether applicants are efficient or not.D Employing the wrong people can be disastrous.18 One reason why the writer was successful in her first business was thatA she was used to dealing with people.B she was open with the staff.C the business was already doing well when she started.D the staff agreed with all her decisions.19 The writer believes profit-sharing is a good idea becauseA it encourages a competitive spirit.B everyone earns the same salary.C everyone shares the same aim.D it creates job satisfaction.20 Which would make the best title for this text?A Profit-sharing as motivationB How I turned a business roundC People - the key to business successD The importance of a well-presented CVPART FOURQuestions 21 - 30· Read the article below about a method of learning languages for business people.· Choose the best word from the opposite page to fill each gap.· For each question 21 - 30 mark one letter A, B, C or D on your Answer Sheet.· There is an example at the beginning (0).Language learning for the busy executiveIf you've ever been told by your boss to improve your knowledge of a foreign language you'll know that ……(0)…… doesn't come quickly. It generally takes years to learn another language well andconstant ……(21)…… to maintain the high standards required for frequent business use. Whether you study in a class, with audiocassettes, computers or on your ……(22)…… sooner or ……(23)…… every language course finishes and you must decide what to do next if you need a foreign language for your career.Business Audio Magazines is a new product designed to help you continue language study in a way that fits easily into your busy schedule. Each audiocassette ……(24)…… of an hour-long programme packed with business news, features and interviews in the language of your choice. These cassettes won t teach you how to order meals or ask for directions. It is ……(25)…… that you can do that already. Instead, by giving you an opportunity to hear the language as it s really spoken, they help you to ……(26)…… your vocabulary and improve your ability to use real language relating to, for example, that all-important marketing trip.The great advantage of using audio magazines is that they ……(27)…… you to perfect your language skills in ways that suit your lifestyle. For example, you can select a topic and listen in your car or hotel when away on busines s. No other business course is as ……(28)…… And the unique radio-magazine format is as instructive as it is entertaining. In addition to the audiocassette, this package includes a transcript with a business glossary and a study ……(29)…… The components are s tructured so that intermediate and advanced students may use them separately or together ……(30)…… on their ability.Example: A B C D20 A gain B result C success D outcome21 A exercise B performance C practice D operation22 A self B individual C personal D own23 A after B then C later D quicker24 A consists B includes C contains D involves25 A insisted B acquired C asserted D assumed26 A prolong B extend C spread D lift27 A allow B let C support D offer28 A adjustable B flexible C convertible D variable29 A addition B supplement C extra D manuscript30 A according B depending C relating D basingQuestions 31 - 40· Read the article below about meetings.· For each question 31 - 40 write one word in CAPITAL LETTERS on your Answer Sheet.How to make more of meetingsYou should know what ends you want to achieve in a meeting before it starts and prepare for it (0)……reading any papers circulated beforehand, and carefully thinking about (31)…… you want to s ay. This may sound rather boring, but solid preparation is the key to successful meetings: A great (32)……of time and energy can be wasted through simple lack of planning.The most important issues are not always given the most time in the general runnin g of meetings. People are often unwilling (33)…… discuss important budgetary matters because they do not fully understand them, but (34)…… becomes an expert when it comes to discussing the colour of the new curtains, or what type of coffee to buy The discu ssion of (35)…… trivial matters as these, therefore, should be saved until the end of the meeting.During the meeting it is essential to stick to the agenda so (36)……to avoid the common problem of repetition. At the same time you (37)…… to be sensitive to other people s ideas and feelings, and never lose your temper. Be prepared to accept (38)…… implement a suggestion that is contrary to (39)…… own ideas if it is an improvement on them; such honesty and flexibility are signs of good leadership and earn respect.Finally, remember that when a decision is made it is important to act (40)…… it and to honour all the commitments you have made in the meeting.PART SIXQuestions 41 - 50· In most lines of the following text, there is one unnecessary word. It is either grammatically incorrect or does not fit in with the sense of the text.· For each numbered line 41 - 50, find the unnecessary word and then write the word in CAPITAL LETTERS on your Answer Sheet. Some lines are correct. If a line is correct, write CORRECT on your Answer Sheet. The exercise begins with two examples (0) and (00).Customer care0 Apart from ensuring that an efficient electricity supply for our00 customers, NatElectric provides an invaluable service in other areas41 as well. While our Customer Helpline (charged at local rates) is the42 first point of contact with when you want to make an enquiry and43 we receive a huge number of calls from customers - on44 average, there are 50 000 calls a one week. Available 24 hours45 a day, seven days a week, 365 days a year, our Helpline on advisors46 aim at to answer 95 per cent of all calls within 15 seconds. There47 are more than 200 advisors, working in around the clock to48 provide for this service, backed by a further 80 support staff49 who do handle any necessary paperwork. Although our target50 is to reply to letters within 10 working days, NatElectric regularly responds withinthree to four days, and we are especially proud of the standards achieved by ourcustomer relations team.BEC Higher AnswersReading1C 2B 3D 4B 5A 6E 7C 8A 9D 10B 11G 12F 13C 14A 15B 16A 17D 18B 19C 20C 21C 22D 23C 24A 25D 26B 27A 28B 29B 30B 31what 32deal 33to 34everyone 35such 36as 37ought 38and 39your 40upon 41while 42with 43correct 44one 45 on 46at 47in 48for 49do 50correctListening。
商务英语试题与答案
商务英语试题与答案一、阅读理解Passage 1Mary's Café– Marketing Manager PositionResponsibilities:- Develop and implement marketing strategies to promote Mary's Cafébrand and increase customer base.- Analyze market trends and competitor activities to identify opportunities for growth.- Plan and oversee marketing campaigns, including advertising, promotions, and social media.- Conduct market research to understand customer preferences and improve customer satisfaction.- Collaborate with the sales team to increase revenue and achieve sales targets.Requirements:- Bachelor's degree in Marketing or a related field.- Proven experience in developing and implementing successful marketing strategies.- Strong analytical and problem-solving skills.- Excellent communication and interpersonal skills.- Proficient in using marketing software and tools.Passage 2Meeting Room ReservationDear all,We would like to remind you of the meeting room reservation policy. To ensure the efficient use of our meeting rooms, all requests for room reservations must be made at least 24 hours in advance.Please provide the following information when making a reservation:- Date and time of the meeting- Name of the meeting organizer- Expected number of participants- Audio/visual equipment needed (if any)Please note that same-day reservations will only be accommodated if there are available rooms. Additionally, cancellations or changes to a reservation should be made at least 4 hours before the scheduled meeting time.Thank you for your cooperation.二、语法填空1. The CEO, ______ name is Mr. Smith, will be attending the conference.2. I have been working here ______ 2018.3. The company provides its employees ______ flexible working hours.4. ______ the meeting starts, please make sure all electronic devices are turned off.5. Our new product has received ______ positive feedback from customers.三、写作Write a sales report for the past quarter, discussing the performance of your team and outlining key strategies for achieving sales targets in the upcoming quarter. Include the following points:1. Overview of sales performance in the past quarter, including growth or decline compared to previous quarters.2. Analysis of factors contributing to the performance, such as market trends, customer feedback, or competitor activities.3. Evaluation of the effectiveness of current sales strategies and identification of areas for improvement.4. Proposed strategies for the upcoming quarter to increase sales and achieve targets.5. Conclusion summarizing the key points discussed in the report.注意：正文中不要出现题目或其他任何内容。
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商务英语阅读与写作月考试题一．翻译下列术语(6分)1 .L/C 2.D/A 3.D/P 4.T/T 5.CFR 6.B/L二. 单项选择（10分）1. I was really delighted that you _______ to the Board of Directors at AstonEngineering.a. have electedb. have been electedc. have been electing2. I should like to-------that the information you provide will be treated in the strictestconfidence.a. point outb. point toc. point3. ------------ Ms Xu is sometimes slow to understand, she is very enthusiastic.a. Butb. Howeverc. Although4. If we can be-------- any help, please let us know.a. ofb. muchc. offer5. ----------- that you no longer require our services was a great disappointment to me.a. To learnb. Learningc. Have learned6. We thank you for your letter of May 17and the ------catalogue.a.sentb.enclosedc.making7. -------------our findings, we believe that the future looks hopeful for the company ifthe following recommendations are taken up.a. In spite ofb. In terms ofc. In line with8. We have been waiting for delivery ------- July because of your promises.a. forb. sincec. on9. Our advice of shipment was faxed to you three days ago and you -------it by now.a.willb.receivedc.must have received10. I am writing to find out the facts--------- to your recent insurance claim.a. relatedb. relatec. relatin三.请按照会议记录的格式将下列内容重新排列.（14分）a.presentb.apologies for absencec.simple statements of what actually occurred at the meetingd.date of next meetinge.any other businessf.minutes of the previous meetingg.heading四．选词填空（12分）position spectrum receive get to know announce interest prices manufactures handling remuneration relations responsibleATo Asia Pacific-------Shanghai ASSEAI’m pleased to ____1____that Eva Chen Hong will join the HR department.Eva will report to the HR manager for China,a____2____which we are currently in the process of hiring.she will be ___3__for the full _____of HR functions including recruitment___4____and benefits,training and development and employee ___5____and communication.Wishing her all the best in her new position.BDear Sir/Madam,We------6------- your company from CPPT company with which we have been in good business-----7---- for many years,and that you are ----8-----import and export of all textile materials.We are one of principal -------9----of wool sweater in England,and are -----10--in importing sweaters of wool.We shall be pleased to ----11-----your details and -----12----of various sweaters with photos and and specifications .we shall be glad to study the sales possibilities at your end.Y ours truly五.按照汉语提示完成短文（18分）Dear Sirs,Thank you for your letter and samples-----1----(发送)on June 15.We are glad to inform you that our customers are very-----2----(满意) with the test result of your samples,but they are still------3----(犹豫) at the moment.After careful ----4---(比较) with similar goods,we find your offer -------5-----(偏高).The ----6--(目前) shampoo market is swollen up with various brands and quality brands such as Rejoice and Pond’s which are earsily-----7-----(可买到的).These brands have already gained recongnition of the local market. In terms of shampoo,many consumers are----8--(不情愿的) to accept new products.As a new brand,the biggest selling point of your produt will be its hair care----9---(功能).Although its quality has already ---------(符合)our customer s requirements,It still need price -----10----(优势) in order to open up a market here.Otherwise it can hardly ----11---(竞争) against the established brands.In view of this,our customers request you to---12-----(减少) your original price by 10%.Please consider this and give us a prompt reply.Y ours faithfully,六.请将下列内容正确编排，写成一完整的信件（20分）1) Sender’name: China National Light Industrial Products Import & Export Corporation.Shanghai Brunch2) Sender’s address: 128 Huchiu Road, Shanghai, China3) Date: March 23, 20054) Receiver’s name: H. G. Wilkinson Company, Limited5) Receiver’s address: 245 Lombart Street, Lagos, Limited6) Salutation used: Dear Sirs,7) Subject : Sewing Machines8) The Message:We thank you for your letter of March 16 enquiring for the captioned goods.The enclosed booklet contains details of all our Sewing Machines and will enable you to make a suitable selection.七．按照要求写一篇备忘录(20分)人事经理Mike print 与2003年7月10号给他的员工写了一封备忘录，大致内容如下：公司员工买书可以享受12%的折扣。
买书时须出示折扣卡，折扣卡可以在人事办公室领取。
答题卡一．翻译术语1.-------------------------------------------------2.---------------------------------------------------------3.-------------------------------------------------4.----------------------------------------------------------5--------------------------------------------------6----------------------------------------------------------二．单选1--------2--------3-------4-------5------6-------7-------8-------9--------10--------三．____________________________________________________四．选词填空．1-------------------- 2------------------- 3--------------------- 4--------------------5-------------------- 6-------------------- 7--------------------- 8--------------------9-------------------- 10------------------ 11-------------------- 12------------------- 五．按照汉语提示完成短文1-------------------- 2-------------------- 3--------------------- 4---------------------5--------------------- 6-------------------- 7--------------------- 8---------------------9--------------------- 10------------------ 11-------------------- 12--------------------。