[VIP专享]大学管理学常考题

1. A distinct purpose is important in defining an organization.

(True; easy; p. 4)

2. A manager does not have the operative responsibilities of working directly on tasks. (False; easy, p.5)

3.Supervisors and team leaders may both be considered first-line managers.

(True; moderate; p. 5)

4.Effectiveness refers to the attainment of the organization’s goals.

(True; moderate; p.6)

5.The four contemporary management processes are planning, organizing, leading, and

controlling.

(True; easy; p. 7)

6.Determining who reports to whom is part of the controlling function of management. (False; easy; p. 8)

7.Fayol’s management processes are basically equivalent to Mintzberg’s management

roles.

(False; moderate; p. 9)

8.Mintzbe rg’s informational management role involves receiving, collecting, and

disseminating information.

(True; moderate; p. 9)

9.Resource allocation and disturbance handling are both considered decisional roles. (True; moderate; p. 9)

10.First-level managers spend more of their time leading than planning.

(True; moderate; p.10)

11.Financial compensation for managers is primarily dependent on education and

experience.

(False; moderate; p.15)

12.The study of anthropology may help managers better understand differences in

fundamental values, attitudes, and behavior among people from different cultures. (True; moderate; p. 17; AACSB: Diversity)

13.Because management is affected by a nation’s form of government, an understanding

of political science is important for managers whose organizations do business

globally.

(True; easy; p. 21)

MULTIPLE-CHOICE QUESTIONS

14.Which of the following statements regarding managers in today’s world is accurate?

a.There is no set age range; managers may be younger than 18 or older than 80.

b.They are found only in large corporations.

c.They can be found exclusively in for-profit organizations.

d.The single most important variable in employee productivity and loyalty is the

quality of the relationship between employees and their direct supervisors.

(a; easy; p. 4)

15.One of the common characteristics of all organizations is _____________, which

clarifies members’ work relationships.

a.its people

b.its goals

c.its deliberate structure

d.its purpose

(c; moderate; p. 4)

16.Someone who works with and through other people by coordinating their work

activities in order to accomplish organizational goals is ___________.

a.an operative

b. a laborer

c. a manager

d. a salesperson

(c; easy; p. 5)

17.Operatives are defined as employees who ___________.

a.report to top executives

b.report to middle managers

c.supervise others

d.have no others reporting to them

(d; easy; p. 5)

18.Which of the following types of managers is responsible for making organization-

wide decisions and establishing the plans and goals that affect the entire organization?

a.first-line managers

b.top managers

c.production managers

d.research managers

(b; easy; p. 6)

19.Agency head or plant manager is most likely associated with which of the following?

a.team leaders

b.middle managers

c.first-line managers

d.top managers

(b; moderate; p. 5)

20.All levels of management between the supervisory level and the top level of the

organization are termed _____________.

a.middle managers

b.first-line managers

c.supervisors

d.foremen

(a; easy; p. 5)

21.Which of the following levels of management is associated with positions such as

executive vice president, chief operating officer, chief executive officer, and

chairperson of the board?

a.team leaders

b.middle managers

c.first-line managers

d.top managers

(d; easy; p. 6)

22.Wasting resources is considered to be an example of managerial _____________.

a.efficiency

b.effectiveness

c.inefficiency

d.ineffectiveness

(c; moderate; p. 6)

23.Good management is concerned with ______________.

a.low efficiency and high effectiveness

b.high efficiency and low effectiveness

c.high efficiency and high effectiveness

d.high efficiency and high equity

(c; moderate; p. 6)

24.How many management functions were originally proposed in the early part of the

twentieth century?

a.three

b.four

c.five

d.nine

(c; moderate; p. 7)

https://www.360docs.net/doc/b016867796.html,anizing includes _____________.

a.defining organizational goals

b.hiring organizational members

c.motivating organizational members

d.determining who does what tasks

(d; moderate; p. 7)

26.According t o Mintzberg’s management roles, the _____________ roles are those that

involve people and other duties that are symbolic in nature.

https://www.360docs.net/doc/b016867796.html,rmational

b.interpersonal

c.technical

d.decisional

(b; easy; p. 9; AACSB: Communication)

27.The emphasis that managers give to various roles seems to be based on their

_____________.

https://www.360docs.net/doc/b016867796.html,anizational level

b.tenure with the organization

c.experience in their field

d.personality

(a; easy; p. 10)

28.According to Mintzberg’s management roles, the ______________ roles involve

receiving, collecting, and disseminating information.

a.interpersonal

https://www.360docs.net/doc/b016867796.html,rmational

c.technical

d.decisional

(b; moderate; p. 9)

29.The effectiveness of managers of _____________ are generally not judged by their

ability to maximize profits.

a.small businesses

b.Fortune 1000 corporations

c.not-for-profit organizations

d. international organizations

(c; moderate; p. 10)

https://www.360docs.net/doc/b016867796.html,pared to the manager of a large organization, a small business manager is more

likely to be a(n) _____________.

a.specialist

b.figurehead

c.generalist

https://www.360docs.net/doc/b016867796.html,rmation monitor

(c; easy; p. 11)

31.The universality of management concepts have not been supported by studies

comparing managerial practices between _____________.

a.for-profit organizations in free-market democracies

https://www.360docs.net/doc/b016867796.html,anizations in countries with different political and economic environments

c.for-profit and not-for-profit organizations

d.small businesses and large organizations

(b; moderate; p. 12)

32.Almost all managerial tasks involve _____________.

a.decision making

https://www.360docs.net/doc/b016867796.html,anization skills

c.interpersonal skills

d.handling information

(a; moderate; p.12)

33.Understanding building codes would be considered a(n) _____________ skill for a

building contractor.

a.interpersonal

b.technical

c.conceptual

d.political

(b; easy; p. 12)

34.Managers with good __________ are able to get the best out of their people.

a.interpersonal skills

b.conceptual skills

c.technical skills

d.political skills

(a; easy; p. 12)

35.The ability to build a power base and establish beneficial connections requires

________________.

a.technical skills

b.assessment skills

c.political skills

d.human skills

(c; moderate; p. 12)

As a production supervisor, Joe decides on Friday afternoon how many units of output his employees will be able to produce and on which days certain products will be run in his department. He also decides which of his employees are going to be responsible for operating which machines within the department next week, as his employees are multi-skilled assemblers. On Monday, he informs his employees of their assignments to specific machines by handing out assignment sheets. He tells the employees that the schedule is going to be difficult this week due to the increased number of units. He goes on to tell them that he is sure they can fulfill the schedule because they are such good and skilled employees. Each day during the week, Joe checks the amount of output that the employees have completed and the number of units that have been rejected.

40.When Joe decides how many units of output his employees will be able to produce

and on which days certain products will be run, he is performing which of the

management processes?

a.controlling

b.leading

c.planning

https://www.360docs.net/doc/b016867796.html,anizing

(c; moderate; p. 7)

41.When Joe checks the amount of output that the employees have completed and the

number of units that have been rejected, he is performing which of the management processes?

a.controlling

b.leading

c.planning

https://www.360docs.net/doc/b016867796.html,anizing

(a; moderate; p. 8)

42.When Joe tells the employees that he is sure they can fulfill the schedule because they

are such good and skilled employees, he is performing which of the management processes?

a.controlling

b.leading

c.planning

https://www.360docs.net/doc/b016867796.html,anizing

(b; moderate; p. 7)