上海海洋大学《管理学原理》第一章作业

CHAPTER 1 Innovation for turbulent time TRUE/FALSE

1．Management is often considered universal because it uses organizational resources to accomplish goals and attain high performance in all types of profit and

not-for-profit organizations. （true）

2．Leadership involves the use of influence to motivate employees to achieve the organisation’s goals.（true）

3．Organising means defining goals for future organisational performance and deciding on the tasks and resources needed to attain them. （false）

4. Efficiency refers to the degree to which the organisation achieves a stated objective.（false）

5. The manager’s ability to ‘think strategically’ requires high technical skills and a proficiency in specific tasks within an organisation.（false）

6.First-line managers are the managers who have the responsibility for making the significant strategic policy decisions, often with staff managers assisting them in these decisions. （false）

Single Choice

1. The figurehead role involves: C

A. motivating and communicating with staff

B. initiating change

C. handling ceremonial and symbolic activities

D. developing information sources within the organisation

E.staying well informed about current affairs

2. How an organisation goes about accomplishing a plan is a key part of the management function of: B

A. planning

B. organising

C. leading

D. controlling

E. motivating

3. Which of the following is not a function of management? E

A. control

B. plan

C. organise

D. lead

E.performance

4. A social entity that is goal directed and deliberately structured is referred to as: A

A. an organisation

B. management

C. employees

D. students

E. tasks

5. Which of the following types of skills is the understanding of and proficiency in the performance of specific tasks? C

A. human skill

B. leadership skill

C. technical skill

D. conceptual skill

E. social skill

6. The informational role, according to Mintzberg, is a(n) ____________ role? E

A. entrepreneur

B. leader

C. figurehead

D. celebratory

E. monitor

FILL IN THE BLANKS

1. ______ Social forces ______are the aspects of a culture that guide and influence relationships among people.

2. ______Economic forces ______pertain to the availability, production, and distribution of resources in a society.

3. The______learning organization ______can be defined as one in which everyone is engaged in identifying and solving problems, enabling the organisation to continuously experiment, change, and improve, thus increasing its capacity to grow, learn and achieve its purpose.

4. ______Empowerment ______means giving employees the power, freedom, knowledge and skills to make decisions and perform effectively.

5. List three of the basic ideas of scientific management.

______Trained workers in standard method ______

______Developed standard method for performing each job ______

______Selected workers with appropriate abilities for each job ______

6. Weber’s vision of organisations that would be managed on an impersonal, rational basis is called a(n)______bureaucratic ______

7. List the three assumptions associated with McGregor’s Theory X.

______People are lazy; People dislike responsibility; People lack ambition ______ SHORT ANSWER

1. Briefly discuss the relationship between management skills and management level.

"Management Skills" involve "Conceptual Skills", "Human Skills" and "Technical Skills". With the raise of the “Management Level”，a manager should have more “Conceptual Skills” rather than “Technical Skills”，and vice versa. But, "Human Skills" are essential for every manager.

2. What is the difference between efficiency and effectiveness? Which is more important for performance?

"Effectiveness" is the extent to which the organization achieves a stated goal. "Efficiency" is the use of minimal resources such as raw materials, money, and people to produce a desired volume of output. I think the "effectiveness" is more important for performance. As for a manager, he or she is responsible for his or her organization and for seeing that resources are used wisely to attain organizational goals. So, I think the "effectiveness" is more important for performance as for a manger.