外贸询盘跟进邮件范文

外贸询盘跟进邮件范文
外贸询盘跟进邮件范文

外贸询盘跟进邮件范文

Foreign trade inquiry follow-up email model

外贸询盘跟进邮件范文

小泰温馨提示:写作是运用语言文字符号以记述的方式反映事物、表达思想感情、传递知识信息、实现交流沟通的创造性脑力劳动过程。本文档根据写作活动要求展开说明,具有实践指导意义,便于学习和使用,本文下载后内容可随意修改调整修改及打印。

外贸询盘应该很多人听说过,那么你们知道怎么写外贸

询盘跟进邮件吗?下面是小泰为你整理的外贸询盘跟进邮件范文,希望对你有用!

一、买家询盘为泛问所有产品

We are interested in all your products, could you please send us more information and samples about your products and price list?

可参考如下模板回复:

DearSir/ Madam,

Thanks for your inquiry at

We are professional supplier for plush toys at competitive price, located in Nanjing City, Jiangsu Province. Here is the attachment with some pictures of

our products that may suit your requirements, for more, please check our website, and select the products that you’re interested in.

We have great interest in developing business

with you, should you have any inquiries or comments, we would be glad to talk in details through MSN:XXX\ mails or any way you like.

(附件内容可挑选一些公司主打产品)

客户泛泛咨询时,往往真实购买意图一般,除非其正好

需要/感兴趣您现在的产品或您挑选出的主打产品。对能给予

继续回复的客户应继续重点追踪,没有回复的客户则可以考虑不必花费大量时间追踪。

二、买家询盘为针对公司具体产品发的询价

此类询价目标性较强,真实有效性较高,需重点跟进。

已经根据买家询盘内容做出了具体回复,并同时报了价格,但买家没有再发邮件过来。

建议可发以下类似邮件提醒买家:

DearSir/ Madam,

Good morning!

For several days no news from you, my friend. Now I am writing for reminding you about our offer for

item of XXX dated XXX according to your

relativeinquiry at Have you got (or checked) the prices or not? Any comments by return will be much appreciated. (可根据客户要求的产品加上自己产品的特色)It will be our big pleasure if we have opportunities tobe on service of you in near future.

Looking forward to your prompt response.

(可将第一次发给客户的邮件内容附在邮件下方以提醒

买家第一次邮件回复内容。)

若过段时间,买家还是没有回复邮件,建议可再发如下

类似邮件再次追踪:

DearSir/ Madam,

How are you? Hope everything is ok with you all along.

Now I am writing for keeping in touch with you

for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your request.

By the way, how about your order (or business)with item XXX? If still pending,I would like to offer our latest prices to promote an opportunity to cooperatewith each other.

如果连续三封邮件发出去之后买家仍然无动于衷,基本

证明买家可能对您产品/价格不感兴趣或者由于其他原因暂时不需要您的产品,我们应暂时搁置,将时间用在继续寻找新的目标客户上。

当然也有很多非常好的买家会被您的毅力感动,回复告

诉您一些关于产品进展的情况,我们千万不可急于求成,而应按照客户的提示有针对性得去保持追踪。

以下为几种经常收到的买家回复:

1、客户收到跟进邮件后,如果觉得还没有对我们产品有需求的话,他/她一般都会说以后联系,不管怎样,能让客户回复已经不错了,说明以后还是有机会的:

I’m doing fine, thanks for your information.

I’m still in the planning of building my new house, due to the work constrain Idecided to delay it first.

Anyway I will contact you once I decided. Thanks!

2、收邮件的人不是公司决策者

Thank you! I received your email and I sent it to my boss. He didn't tell me anything just now.

I will contact you soon once got any news.

3、告诉您不及时回复邮件的原因

I receive more than 10 offers every day and it

will take me some times to look into each and every offers. I will contact you in the future if you are in ourselection of companies.

Many thanks for your co-operation.

跟进技巧:这类客户建议可通过发新产品介绍或者新报

价的方式来保持联系,相信时间久了成为您客户的可能性还是

比较大的。至少让买家对您留有印象,即使暂时不需要您的产品,日后有需要的时候也会首先想到您。

4、可能暂时不需要您的产品,但会问其他产品或者详细

咨询一些与产品相关的问题,如:

Please excuse the delay in my reply.

I have been so busy searching through all the mails, concerning the plush toys project.

May I ask you, where you purchase your soft

fabric for the toys? We have acustomer who is

interested in this subject.

In the coming days, I will reply concerning some samples.

跟进技巧:这样的客户就要根据公司的实际情况来回复了,建议不管能否帮得上忙都能给些回复和建议,暂时不能成为客户也可以先做朋友嘛,至少他问的是与您产品相关的问题,中国有句俗话“多个朋友多条财路”,特别是生意上的朋友!

5、想借机刺探军情的

外贸邮件回复范文

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外贸英语函电的写作格式常用范文 外贸函电涉及到的知识很广泛,那么外贸函电的英语写作格式需要注意哪些问题呢,接下来为大家整理了外贸英语函电的写作格式,希望对你有帮助哦! 1.请求建立商业关系 Rogers Chemical Supply Co. 10E.22Street Omaha8,Neb Gentlemen: We have obtained your name and address from Aristo Shoes, Milan , and we are writing to enquire whether you would be willing to establish business relations with us. We have been importers of shoes for many years. At present, We are interested in extending our, range and would appreciate your catalogues and quotations.If your prices are competitive we would expect to transact a significant volume of business. We look forward to your early reply. Very truly yours 自米兰职权里斯托鞋类公司取得贵公司和地址,特此修函,祈能发展关系。多年来,本公司经营鞋类进口生意,现欲扩展业务范围。盼能惠赐商品目录和报价表。如价格公道,本公司必大额订购。烦请早日赐复。此致 2.回复对方建立商业关系的请求 Thank your for your letter of the 16th of this month. We

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一.询盘的回复和技巧 Ⅰ如何筛选询盘,我们可以把询盘分为七种: 1.有收件人称呼的 2.有详细产品询问的 3.有介绍自己公司背景的 4.有对工厂详细问卷的 5.有完整的公司名称、联系方式和网址的 6. Email的后缀是公司网址的 以上六种询盘比较有真实客户相,应该重点回复 7.没有称呼也没有具体产品询问,只是对公司感兴趣,标准的询问函模式 一开始要求寄送目录、价格xx样品的 只对公司产品感兴趣,要求快寄样品赶展会、赶促销,样品种类多但没有具体要求看看客户发来邮件的时间,根据时差判断客户发送邮件的时间,比如早上八九点从德国IP发送过来的邮件基本有问题。 上面说的几类询盘基本就是无效的询盘,只是为了扩大自己知名度,或者骗取点样品套个价格,时间比较紧的就不用理了。这样的客户基本是做不成生意的,即使做成也不会是大单子。时间比较充裕的可以联系下,权当练兵 Ⅱ如何回复询盘 1.及时 1),第一时间回复 2),根据时间差重点回复 港、台、日、韩、xx马上回复

xx上午11点之前回复 xx下午一点前回复 xx下午三点前回复 美国、加拿大、墨西哥及美洲、拉美国家,下午下班之前回复 3),不能回复或不能完整回复的 对由于种种原因暂时不能回复的,应尽早给客人邮件告诉他可以什么时候回复他提出的问题,而不是置之不理 对于不能完整回复的,应把可以回复的问题先告诉客人,另外告诉一个确切的日期来回复剩余的问题 2.全面完整专业 1)读完询盘有一个整体概念 国家和地区: 欧洲、美国对质量要求比较严格,可以承受较高的价格,讨厌讨价还价 印度巴基斯坦对质量基本无要求,只要价格优惠,就可能做成生意,基本每次联系都要求降价,可以承受的价格低 中东拉美对质量有一定要求,价格也比较挑剔,但可以承受比印巴略高的价格中间商和最终用户: 看对方是一个进出口公司还是一家经营此产品的批发商、分销商或者零售商产品和用途: 即使完全相同的东西,由于用途不同,价格也不同 用来焊轿车和铁壶的两块同样的焊铁价格可能差十几倍甚至几十倍 2)作答客户提出的问题

外贸英语邮件模板

超实用跟进客户英文邮件模板,外贸人必备! 1、询问客户对报价的看法 Dear xxx, Hope everything goes well with you! Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you and your company. Best regards. 2、重新发送报价 Hello, xxx, Wish you have a nice day! May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us. Waiting for your favorable reply soon! Best wishes. 3、利用报价的有效期给客户一点压力 Hello, xxx, Hope everything goes well! It’s Judy. We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX . Pls kindly check whether the price is workable? Because the price will be invalid on xxxx. Wish we will promote business. Best regards. 4、追问客户的评价和反馈 Dear xxx, How are you recently? Several days no news from you have you got my enquiry for xxxx? Fully understand that you are too busy to reply us. But we are still await for your comments. We need your feedback to go ahead. Thank you in advance. Many thanks and best regards. 5、了解报价反馈,附上产品目录表 Good day! My friends, Judy again. My quotation of xxx you might have received and considered. Could you kindly advise your comments at your earliest convenience? Enclosed is the E-catalog of Kington, please kindly check! If there is any item you are in need of, please contact me! I’ll be more than pleasure to offer the information you

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台布 我们从我国商务部处得悉贵公司的名称和地址,现借此机会与你方通信,意在建立友好业务关系。 我们是一家国营公司,专门经营台布出口业务。我们能接受顾客的来样定货,来样中可具体需要产品的花样图案,规格及包装装潢的要求。 为使你方对我各类台布有大致的了解,我们另航寄最新的目录供参考。如果你方对产品有兴趣,请尽快通知我方。一俟收到你方具体询盘,即寄送报价单和样本。 盼早复。 SPECIMEN:INTRODUCING BUSINESS OPERATION Dear Sirs, RE:TABLECLOTH We have your name and adress from Ministry of Commerce of the People's Republic of China.We take this opportunity to write to you with a view to set up friend business relations with you. We are a carpet manufacturer, our products are a unique style of novel, inexpensive..We are in a position to accept orders according to the customer's spmples.In the customer's spmples,request about the assorted pattern,specification and package of the needed goods can be indicated particularly. In order to give you a gengral idea of various kinds of the table-cloth we are handling,we are airmailing you under separate cover our latest catalogue for your reference.Please let us know immediately if you are interested in our products.We will send you our price list and sample to you as soon as we receive your specific inquiry. Looking forward to your early reply,we are. Yours faithfully Xiaoli

外贸邮件回复范文

收到客户询盘时的回复: Dearsir, WeherebyacknowledgereceiptyourinquiryofXX,(products)andijustgottheinformationfromourproductiondep artment,thesestandardisavailableforus.andthenowplscheckthequotationbelow: Thespecificationyourequired: Thelength: 签名 Lookforwardyoursoonestreply, Thanksandregards 签名 针对客户的讨价还价的回复 Dearsir, Sorryformylatereply,idiscusswithourbossforalongtime,butregardingtheprice,itisnearourbottomline,yo uknowthemarketischangingeveryday,anditishardtocutmoreoncostasweneedtheproductswithbestquality.

Butwetreasureourfirstcooperation,soweallowyoua2%discount,thisisthebesticandoforyou. Ihopethatifyouhavethewilltocooperate,plsdon’tjustfocusontheprice,themostimport antisthequality,it hink. Ifyouanycomments,plsletmeknow. Thanksandregards Angela Angela ves,sothatwemakespecialanddivideplanandscheduleforeachclient. Atthesametimewecanimproveourserviceaccordingtothem,ifth ere’ssomefaultandinourworks. Soplstakeafewtimetotellmesomeadviceonourbusiness.ok?thanksverymuch. 针对报价了不回复的 Dearsirormadam, Hopeyoustillrememberme,isentyouquotationforXX(products)onXX(date),wellmaybeyouareverybusy,andiunderstand. Ireviewyourwebsitverycarefully,andhavemuchintereststomakeastartforourcooperation,toprovidethebestspecialservice.

外贸函电常用范文

外贸函电原则 一、Courtesy 礼貌 语言要有礼且谦虚,及时地回信也是礼貌的表现。 例如: We have received with many thanks your letter of 20 May, and we take the pleasure of sending you our latest catalog. We wish to draw your attention to a special offer which we have made in it. You will be particularly interested in a special offer on page 5 of the latest catalog enclosed, which you requested in your letter of 20 May. 二、Consideration 体谅 写信时要处处从对方的角度去考虑有什么需求,而不是从自身出发,语气上更尊重对方。 例如: “You earn 2 percent discount when you pay cash. We will send you the brochure next month. ”就比“We allow 2 percent discount for cash payment. We won't be able to send you the brochure this month.”要好。

三、Completeness 完整 一封商务英语外贸函电应概况了各项必需的事项,如邀请信应说明时间、地点等,确忌寄出含糊不清的信件。 四、Clarity 清楚 意思表达明确,要注意: (一)避免用词错误: 例如:As to the steamers sailing from Hong Kong to San Francisco, we have bimonthly direct services. 此处bimonthly有歧义:可以是twice a month 或者once two month.故读信者就迷惑了,可以改写为:We have two direct sailings every month from Hong Kong to San Francisco. (二)注意词语所放的位置: 例如: 1. We shall be able to supply 10 cases of the item only. 2. We shall be able to supply 10 cases only of the item. 前者则有两种商品以上的含义。 (三)注意句子的结构:

外贸开发信询盘回复

几种外贸开发信英文模板(部分对你有帮助!选择适合自己的。) 1.主动跟新买家建立联糸 ① No.1 Dear friend, How are you doing Xiamen Top Point trading here, exporting antique furniture with good quality and low prise in China. E-catalog is a part of our antique furnitures for your reference (354.1KB) . Should you have any questions, pls don't hesitate to contact me. Thanks and best regard, No.2 How are you doing This is Rogen from Xiamen Top Point Enterprise Co., Ltd. Exporting antique furniture with good quality and low price in China. Enclosed is a small part of our products for your reference, call or email me let's talk details. ② Dear friend, How are you doing Long time there is no news from you, this is Rogen from Xiamen Top Point Enterprise Co.,Ltd. We are one of professional wooden furniture manufacturer from China, enclosed is some of our products for your reference, pls kindly check and let me know if you are interested in any items, meanwhile your any OEM order is warmly welcome. We look forward to receiving your any enquires soon. ③ Dear Mr. Jones: How are you doing this is Rogen from Xiamen Top Point Enterprise Co.,Ltd. (I'm sorry to have kept you waiting, We have received your letter of 9th April showing your interest in our complete product information.) We understand from your information posted on https://www.360docs.net/doc/d911196915.html, that you are in the market for furniture. We would like to take this opportunity to introduce our company and products, can cooperate with you is my pleasure. We are a joint venture specializing in the manufacture and export of furniture. Our brand is xxxx, a famous Chinese brand. we have enclosed our catalog(随函附我方目录), which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at which includes our latest product line. Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation(报价单)upon receipt of(一收到)your detailed requirements. The quality of ours is as good as that of many other suppliers,while our prices are not high as theirs. We are always improving our design and patterns to confirm to the world market.

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产品报价 (一)客户主动询价,我方报价 Dear Mr./Ms XX Thanks for your inquiry about XX products by e-mail dd xxxx, 2007! Now we here kindly quote you our best XX price as following: Products name: Specification, weight and size: Packing: Payment: Delivery time: Shipment fee: Quantity: Validity: Others: Pls review the above price and let us know your confirmation in an early date. Looking forward to hearing from you soon (二)我方主动询价,向客户报价 Dear Mr/Ms XX We have met somewhere / we knew your inquiry about XX products on alibaba. We are pleased we can supply them, now we here kindly quote you our best price as follows: Products name: Specification, weight and size: Packing: Payment: Delivery time: Shipment fee: Quantity: Validity: Others: Pls review the above price and let us know your confirmation in an early date.

外贸邮件回复模板

外贸邮件-史上最全的回复询盘模板 未付款订单 Dear $buyer, We have got your order of XXXXXX。But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks! Best Regards $myname 译文:我们已收到你的订单,但订单似乎未付款。如果在价格和尺寸上有什么能帮助的,请随时与我联系。当付款完成,我将立即备货并发货。谢谢! 提示:请根据您产品自身特点对描述内容进行修改。 已付款订单 Dear $buyer, Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks! Best Regards $myname 译文:您的订单编号为XXXXXXXXXXXXXX的款项已收到,我们将在承诺的XXX天内发货,发货后,我们将通知你货运单号。如果您有任何问题请随时联系我。谢谢! 提示:请填上您的订单号和发货天数。 发货后 Dear $buyer, The item XXXXXXXXXXXXXX you ordered has already been?shipped out and the tracking number is XXXXXXXXXXXXXX. The shipping status is as follows: XXXXXXXXXXXXXX. You will get it soon. Thanks for your support! Best Regards $myname 译文:订单号为XXXXXXXXXXXXXX的货物已经发货,发货单号是XXXXXXXXXXXXXX,运输方式是XXXXXXXXXXXXXX,订单状态是XXXXXXXXXXXXXX。您将会很快收到货物,感谢您的支持和理解。 提示:请填写订单号、发货单号、运输方式和发货日期。 询问是否收到货 Dear $buyer, According to the status shown on EMS website, your order has been received by you. If you have got the items, please confirm it on https://www.360docs.net/doc/d911196915.html,. If not, please let me know. Thanks!

外贸函电常用范文

本文档由实惠网(https://www.360docs.net/doc/d911196915.html,)编制,版权所有,尽供外贸交流学习商业目的请联系实惠网(https://www.360docs.net/doc/d911196915.html,) 外贸函电常用范文Set new business relationship 建立贸易关系,可以通过多种途径,比如通过驻外机构、国外商会、同业商行、银行、出国访问、商品交易会、报纸广告、市场调查等等。建立贸易关系的信函,要写得诚恳、热情、礼貌、得体,并将写信人的意图清楚地叙述完整,给对方留下深刻地印象,使其愿意与你交往。 Dear Mr. Jones: We understand from your information posted on https://www.360docs.net/doc/d911196915.html, that you are in the market for textiles. We 本文档由实惠网(https://www.360docs.net/doc/d911196915.html,)编制,版权所有,尽供外贸交流学习商业目的请联系实惠网(https://www.360docs.net/doc/d911196915.html,)

would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future. We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our website https://www.360docs.net/doc/d911196915.html,,which includes our latest product line. Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon. Sincerely, John Roberts 本文档由实惠网(https://www.360docs.net/doc/d911196915.html,)编制,版权所有,尽供外贸交流学习商业目的请联系实惠网(https://www.360docs.net/doc/d911196915.html,)

外贸询盘回复模板

新客户的主题建议写:we want to be your supplier for xxxxx(t-shirt, polo shirt, hoody ) Dear Miss Pamela, 主题:cata. for your ref. Thank you for your inquiry. The latest cata. attached, for your ref. our MOQ is 1000pcs. The price and the delivery time depend on your qty. Would you like to tell me more about your business type? Are you professional buyer? Do you have your unique logo needed print on the chest or anywhere? You can send it to me and we will make the design for your confirm it. We can also make it by your sample and ideals. ( check quality)Dear Sirs,(询盘) We owe your name and address to the Commercial Counselor’s Office of the Swedish Embassy in Beijing who have informed us that you are in the market for Textiles. We avail ourselves of this opportunity to approach you for the establishment of trade relations with you. We are a state-operated corporation, handling both the import and export of Textiles. In order to acquaint you with our business lines, we enclose a copy of our Export List covering the main items suppliable at present. Should any of the items be of interest to you, please let me know. We shall be glad to give you our lowest quotations upon receipt of your detailed requirements. In our trade with merchants of various countries, we always adhere to the principle of equality and mutual benefit. It is our hope to promote, by joint efforts, both trade and friendship to our mutual advantage. We look forward to receiving your enquiries soon. Yours faithfully, purchase more, discount more The more order, the lower price If you have a big order, I will give you a discount as soon as I can. Thank you for your inquiry. The price depends on your quantity, purchase more, discount more. Our quotation about this t shirt is X dollars for one unit. Do you have your unique logo needed print on the chest or anywhere? You can send it to me and we will make the design for you confirm it.

外贸邮件回复范文-外贸老手示范(1)讲解

1.无法提供客户想要的产品时回复Dear Thank you for your enquiry of 12 March cate 9 cable. We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand. We would, however, like to take this opportunity to offer the following material as a close substitute: Cate 5, US$__ per meter FOB Shanghai, including your commission 2%. Please visit our catalog at https://www.360docs.net/doc/d911196915.html, for more information on this item. If you find the product acceptable, please email us as soon as possible. Sincerely, 2.对客户一般讯盘的三种回复 Dear Mr. Jones: We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21. In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports. Shipment to be made within two months after receipt of your order payment by L/C payable by sight draft.

外贸邮件模板

Dear Mr/Ms, I will be out of office for a business trip during Jun 15th - Jun 25th 2012. With very limited access to email and voicemail, I cannot check or reply your email in time. If you have urgent matter to discuss with me, please call me at +86-xxx xxxx xxxx. If you have a question regarding inquiry of product or price, please contact XXX Durling If you have a question regarding documents of shipment, please contact Cindy Luo Thank you and have a nice day! 价格不能再低了模板 Thanks for your email. We regret that it’s hard to meet your target price. It’s a quite low price and below our cost / make us have no margin profit. Please note that the material cost rising about 5% per ton The exchange rate float from 6.34 to 6.20 during last two months We would like to work with you and we believe we can be good partners each other, but we really need a health start of cooperation and keep that long-term. Hope to get your understanding and support. 针对小型贸易商,提供大概价格,建议最重要! Dear XXX, Glad to get your inquiry of PE gloves. According to your requirement, the food grade of PE gloves we are supplying to European markets are mainly 1.1gram/pc, 20micron, 100/pcs per bag, 100 bags/ctn. Under 50 ctns quantity, prices vary from 15 USD - 16USD per carton based on different material. Meanwhile, after a study of your company and sales channel, we found you're supplying food packaging items for many chain-store and xxx supermarket in Poland, so I think the regular packaging way is not suitable for these customers. We have another packaging wayspecialize in supplying store and supermarkets, it's 50 pcs gloves per bag with header block with a euro hole for hanling on, then 200 bags/carton. We believe this is more suitable for your demand. What's more, if you have plan to expand the product supplies, I think it's very worth to con sider our vinyl gloves, which are hot sell on Polish market. Vinyl glove now is more and more popular in European market, it's more durable and flexible. It's one of our most competitive products so I'm sure that will be helpful to expand your business. If you have interest in cooperating with us, we can provide both types of gloves for your

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