酒店客房英语培训材料
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客房英语培训材料
1、乐意为您效劳I am at your survice.
2、很抱歉I’am sorry.
3、对不起Excuse me
4、很抱歉,那是我的过错I’am sorry, It’s my foult.
5、对不起,让您久等了sorry to have kept,you waiting
6、对不去,打扰您了sorry to in terrupt you.
7、对此表示抱歉I’m sorry about this.
8、没关系That’s all right
9、算了吧!Let’s forget it!
10、能帮你什么吗?好的。Can I halp you? Yes please.
11、请稍等一下Just a moment please.
12、在三楼It’s on the third floor.
13、请这边走This way please
14、左转/右转Turn left/Turn right
15、请走好Watch your step
16、请别遗忘您的东西Please don’t leave anything behind.
17、请不要在这里抽烟Please don’t snoke here
18、早上好good morning
19、中午好good afternoon
20、中午好good evening
21、您好?(初次见面)How do you do?
您好!很高兴见到您。How do you do! Glad to meet you.
22、您好吗?How are you?
好的,谢谢。您呢?Fine,thanks.And you?
23、欢迎到我们酒店来Welcome to our hotel
24、愿您在我们宾馆过得愉快。Wish you a most pleasant stay in our hotel.
25、祝您过的愉快!Have good time!
26、对不起,请再说一遍好吗?I beg your pardon?
27、这个房间每天都打扫。The room is cleaned every day.
28、生日快乐Happy birthday
29、新年快乐Happy new year
30、圣诞快乐Merry chris tmas
31、节日快乐have a nise holiday
32、非常感谢Thank you very much
33、不用谢Not at all
34、再见Goodbye
35、等会见See you later
36、晚安Good night
37、明天见See you Tomorrow
38、一路平安Have a nice trip!
39、祝您归途愉快!Have a nice trip home!
40、您能告诉我您的名字与房间号码吗?May I konow your name and room
number?
41、客房部Houst keeping\Department
客房服务员house keeping
客房女服务员Chamber maid
客房部经理house keeper
42、入住Cheak in
43、退房Cheak out
44、做夜床turn-down
45、单词
毛巾towel
浴帽Showel cap
擦鞋布Shoe Shine Cloth
剃须刀razor
梳子comb
牙具Tooth brush
润肤露Body lotion
香皂Soap
抽纸Facial Tissue paper
拖鞋
洗发液Champoo
沐浴液Body Cleanser