外贸函电Unit 5b Order and Reply
外贸函电询盘和回复范文
外贸函电询盘和回复范文文章1：外贸函电——询盘和回复范文外贸函电是国际贸易活动中不可缺少的一部分，能够顺畅的进行外贸函电沟通是成功开拓海外市场的关键。
在日常工作中，写外贸函电是重要的一环，尤其是询盘和回复，下面我们就来看看询盘和回复的范文。
一、询盘外贸函电中的询盘，即是询问和了解其它公司或供应商的产品报价、质量、型号、生产情况和交货期等信息的过程。
国际贸易中，询盘有着至关重要的作用，在客户和供应商之间搭建起了一座桥梁，是促成双方业务关系的一种方式。
范文：Dear Sir/Madam,We have learned from the Internet that your company is a well-known supplier of garment accessories. We are interested in purchasing some of your products.Could you kindly send us a catalogue and a price list of your most popular products? We would also like to know the minimum order quantity, delivery time, payment terms and your general terms of trade.We look forward to hearing from you soon.Yours faithfully,(签名)二、回复外贸函电中的回复，即是对买方的询盘做出回复，通知买方某些信息，如价格、交货期、包装、运输和支付方式等，也是商务往来和开拓市场的重要方式。
范文：Dear Sir/Madam,Thank you for your interest in our products. We are pleased to enclose our catalogue and price list.Our prices are competitive and we are willing to offer you a discount for a large quantity order. The minimum order quantity is 5000 pieces per item. Our delivery time is 30 days after receipt of your order and payment.We hope to establish business relations with your company and would be glad to receive your trial order.Yours faithfully,(签名)三、询盘回复范文：Dear Mr. Johnson,Thank you for your message of 23rd September inquiring about our product, 4-17k automatic temperature controller.This instrument has a temperature range of 0 to 800℃ with a control accuracy of ±0.5℃. The current price is USD75 per unit FOB Shanghai. The minimum order quantity is 500 units and the delivery time is 30 days after receipt of your purchase order.Attached please find our product catalogue and specification sheet. If you have any further questions, please do not hesitate to contact us.Yours sincerely,(签名)四、回复询盘并请求样品范文：Dear Mr./Ms. Su,Thank you for your email of 20th May inquiring about our product,the 3D printing pen.We are pleased to offer you our competitive prices and the following terms of trade:- Unit price: $15.5 FOB Shenzhen- Minimum order quantity: 1,000 units- Payment terms: 30% deposit by T/T, balance against copy of B/L - Delivery time: 30 days after receipt of depositIn order to help you make a better decision, we would like to send you a sample of our product. Would you please provide us with your Fedex or DHL account number for the freight charge? Alternatively, we can arrange sample shipment with freight prepaid by you.Please kindly let us know your feedback and we look forward to hearing from you soon.Best regards,(签名)五、回复购买意向范文：Dear Mr./Ms. Zhang,Thank you for your email of 10th July expressing your interest inpurchasing our product, the wooden bed frame.We are excited to provide you with the following details and terms of trade:- Product: Wooden Bed Frame (Size: 1800*2000mm)- Material: Solid Wood (Oak or Pine)- Price: $480 per set FOB Shenzhen- Minimum Order Quantity: 50 sets- Payment Terms: 30% deposit by T/T, balance against copy ofB/L- Delivery Time: 45 days after receipt of depositWe have attached the product specifications and several pictures for your reference. If you require a sample, we can send it to you for a unit cost of $80, which will be refunded upon receipt of your order.Please let us know if you have any additional questions or requirements. We look forward to working with you and appreciate your business.Best regards,(签名)六、回复取消订单范文：Dear Mr./Ms. Lee,Thank you for your email of 15th June informing us that you would like to cancel your purchase order for the metal bookends.We are disappointed to hear about your decision, but we understand that things can change. Please kindly provide us with your reasons for cancellation so that we can improve our service and products in the future.Regarding the cancellation process, we would like to remind you that according to our terms of trade, we will charge a fee of 20% of the total order value as a cancellation fee. As for the deposit, we will return 80% of it to you within two weeks.We hope that we can have the opportunity to cooperate with you in the future and that you will consider our products again. If there is anything we can do to assist you, please do not hesitate to contact us.Best regards,(签名)七、回复投诉范文：Dear Mr./Ms. Chen,Thank you for your email of 18th August expressing your dissatisfaction with our product, the aluminum case.We apologize for the inconvenience and the issue you have encountered. We would like to assure you that we take all customer complaints seriously and are committed to resolving the problem to your satisfaction.Could you please provide more details about the problem you are facing and attach some pictures to illustrate it? We will investigate the issue and take appropriate action accordingly.In the meantime, we would like to offer a refund for the damaged item or provide a replacement. Please kindly let us know which option you prefer and we will handle the matter promptly.We value your business and appreciate your feedback. If there is anything else we can do to assist you, please do not hesitate to contact us.Best regards,(签名)本文提供了七个不同情境下的英文商务邮件范文，包括回复询盘、发送报价单、确认订单、提供样品、回复购买意向、回复取消订单以及回复投诉。
Unit 5 Orders and Sales Confirmations外贸英语函电课件
4)to confirm one’s order 确认订单
• We are glad to confirm our cable order dispatched this morning as follows.
– 兹乐意确认今早拍发的电报订单如下
stated in your offer of May 5. • Would you please take special care of the quality and the package of this
order? The leather should be of the same quality as that used in the sample. We hope that you can pack each pair in an airtight polythene bag, a dozen pairs of gloves in a box and then 20 boxes to a strong seaworthy wooden case. We will order more if the first order with you prove to be satisfactory. • We are enclosing our Sales Confirmation No.2009-308 in duplicate for your signature. Please sign and return one copy for our file. Upon receipt of your confirmation, an L/C will be issued through our bank. • Sincerely yours
外贸函电
2.a firm offer usually has a validity period. though it is not an indispensable condition of an offer
Time of Validity or Duration of Offer（ expressing way) We offer you firm subject to (以 … 为条件) reply （your reply reaching us) by 5 p.m. our time,Wednesday ,3rd.oct. We offer you firm subject to reply here by10 a.m.,Tuesday our time. 2) Stipulate a period of time for acceptance We offer you firm subject to your reply （ reaching us) here within one week from today. The offer is firm(valid,good,open,enforce,for effective)for two weeks. 3) If an offer doesn’t clearly stipulate the time of validity, it will be valid within a reasonable time.
UNIT 5 OFFER
Introduction
Many Steps in Business Negotiation
enquiry
offer
counter-offer
acceptance
Introduction
外贸函电范文
Dear Sirs,We are pleased to have made with you an order for 200 metric tons of Groundnut Oil. Enclosed please find our order sheet and the relative credit will be telexed to you within the next few days.Our buyers have agreed to allow partial shipments for this order, which will enable you to make shipment within the three months from April to June. If you could spread out shipments by forwarding a proportionate quantity each month instead of making the whole lot of 200 metric tons be congested into the same month, it might interest you to know that the buyers concerned are among the leading importers of edible oils in this city. It is very likely that they might want to duplicate their order before the month is out.Thank you for your cooperation. We hope we will have more business in the future.Yours faithfully,Dear Sirs,We learn from our Commercial Office in your country that you are a large buyer of table-cloths. As articles of this kind fall within the scope of our business activities, we take this opportunity to express our wish to enter into business relations with you.Chinese table-cloths are known for their good quality, attractive designs and fine workmanship. They have enjoyed great popularity in the European market. We believe that through our joint efforts they will also meet with a favorable reception in your country.In our trade with merchants of various countries, we always adhere to the principle of equality and mutual benefit. The policy of ours greatly helps to strengthen trade relations and promote friendship between the Chinese people and the people of other countries. We are sure of good business prospects before us.In order to give you a general idea of our table-cloths, we are sending you, under separate cover, a copy of the latest catalogue. If you find any of the items interesting, please let us know as soon as possible. We shall be glad to send you quotations and samples upon receipt of your detailed enquiry.Your rapid specific enquiry will be appreciated.Yours faithfully,Dear Sirs,We confirm having received your enquiry of September 20 for our double-faced embroideries.Complying with your request, we are making you an offer for 2000 pieces “White Dove” Brand Double-faced Embroideries 30×50 cm at USD 57.50 per piece CFRC2 Hamburg for shipment in November,2010. The goods are to be packed in boxes of one piece each, twenty boxes to a carton. Payment is to be made by confirmed, irrevocable L/C payable by draft at sight. The offer is firm, subject to your reply reaching us before 5 p.m. September 28, our time.With the recovery of the market, there has been a strong demand for our goods since August and the manufacturers are heavily committed. Please fax us your confirmation as early as possible if you find the above acceptable.We are looking forward to your favorable reply.Yours faithfully,Dear Sirs,In reply to your letter of September 25, 2009, we have pleasure in confirming your order for 500 sets of Color TV. Enclosed you will find our Sales Contract No 202 in duplicate, a copy of which is to be returned to us after being countersigned by you.We understand that the covering letter of credit will be established immediately. Please make sure that the stipulations of the relevant credit are in strict conformity with the terms stated in our S/C so as to avoid subsequent amendment. On receipt of your L/C we will arrange to ship the goods without delay. The shipment, we believe, will turn out to your satisfaction.Taking this opportunity, we wish to thank you for your cooperation and express the hope that this transaction will pave the way for further development of business between us.Yours faithfully,Dear Sirs,With reference to our order No.335 for two machine tools, we are glad to inform you that a letter of credit in your favor has been opened yesterday. We have booked shipping space on S.S Stars which is due to sail from London to Hong Kong around the end of next month. Please get the goods ready for shipment at an early date and try your utmost to ship them by that vessel without delay.We would like to remind you that the machines must be packed in special crates with reinforced bottom, Meanwhile, please see to it that the shipping marks indicated in our order and the gross and net weight be stenciled on each crate.We trust that the above instructions are clear to you and the shipment will give our users entire satisfaction.Yours faithfully,。
外贸函电课程重点_外贸函电 Unit5
Unit 5. Offer第五章发盘Leading-in Tasks （任务导入）Try to finish the following tasks and predict the objectives and focus of this unit.Task 1.假设你是广东轻工产品进出口公司（Guangdong Light Industries Products Import and Export Corporation，联系地址：779 East Dongfeng Road, Guangzhou, P. R. China，Tel: 020-******** Fax: 020-******** E-mail：gdlip@）出口部的经理。
最近，你公司收到香港金鞋子公司（Golden Shoes Corporation，联系地址：1272 Royal Road, Hong Kong，Tel：00852-23232323 Fax：00852-23242324 E-mail: nsfz369@）发来的询盘信。
现在，请代表公司就你们的男式休闲鞋向其发实盘。
注意信中务必包含以下内容。
1) 贵公司2010年5月4日发来的询盘信已经收悉，谢谢你们对我们的产品感兴趣！2) 应贵公司要求，特此向你们报实盘如下：品名：远足牌男式休闲鞋（Hiking Brand Men’s Casual Shoes）规格：棕色橡胶底（Rubber Soles）、黑色棉布鞋面（Cotton Uppers）尺寸：大码50%，中码50%（Large 50%, Medium 50%）包装：每件塑料袋内装一双男式休闲鞋，每一加固板箱内装两打（Each pair in a poly bag, two dozens to an enforced carton）数量：200打价格：每打100美元，成本加保险费、运费至纽约价交货：2010年9月15日支付：在保兑的不可撤销的信用证条件下凭即期汇票支付3) 此盘为实盘，北京时间2010年5月15日下午5点前复到有效。
外贸函电_Unit 5国际贸易还盘和回复还盘信函
Company Logo
Section 2：Writing Principles of A Counter-Offer Letter
Unit Five
(9)The profit margin for these products is so thin that any price reduction would make business transactions pointless. 这些产品的利润很薄，任何降价都会使生意失 去意义。 (10) In order to conclude the transaction, we accept your price. 为了达成交易，我们接受你方的价格。
Company Logo
Unit Five
Section 2： Writing Principles of A Counter-Offer Letter
国际贸易还盘信函的基本内容、写作要点 国际贸易还盘信函的常用表达
Unit Five
Section 2： Writing Principles of A Counter-Offer Letter
Company Logo
Section 2：Writing Principles of A Counter-Offer Letter
Unit Five
(6)If you have taken everything into considerations, you may find our quotation lower than those you can get elsewhere. 如果把各种因素都加以考虑，您会发现我们的报价比别处 的报价要低。 (7)It’s absolutely out of the question for us to reduce our price to your level. 我们不将价格降到你方要求的那么低。 (8)This offer is based on an expanding market and is competitive. 此报盘着眼于扩大销路而且很有竞争性。
外贸英语函电订单接受和回绝
现在的许多贸易公司都使用正规的印刷 订单，以确保不会疏漏任何重要的条件。
A satisfactory order letter should include :
1. express pleasure in receiving the offer;
2. confirm the conclusion of the business and point out the full details of article number, quantity,specification, quality, unit price, total value, shipment, packing, insurance and terms of payment as agreed upon in preliminary negotiations between the exporter and the importer;
Dear Sirs,
We appreciate your immediate response dated June 20 to our request for a 5% reduction in price and through your full cooperation we have been able to confirm the following order with you at your revised price:
《外贸英语函电》教案1
《外贸英语函电》单元教学设计任课教师： $$$$单元教学设计基本框架第一部分：组织教学（时间：10分钟）因为本单元是该门课程的第一次课，因此本单元两节课中，第一节课我们安排是课程的概述。
通过同学都比较关心的国际贸易现状导出我们的课程教学。
第二部分：学习新内容【步骤一】说明课程教学目的（时间：15分钟）首先向学生呈现一份从网上截获的商机，要求大家仔细阅读后翻译，问学生在处理这样的信函时什么方面存在问题。
引导学生了解《外贸英语函电》课程教学的学习目的。
【步骤二】说明课程教学内容（时间：15分钟）引导学生一起回顾上学期国际贸易实务当中学到的知识，回答问题：一宗出口业务一般可以分成哪几个主要的阶段。
第一阶段：寻找贸易伙伴，建立销售渠道第二阶段：对外进行洽谈第三阶段：合同的履行结合书本的目录介绍本课程授课的内容。
【步骤三】学习新知识1、新知识导入（时间：20分钟）向学生呈现两份不同格式的英语信函，请同学结合书上的内容回答问题，从而导出我们接下来要介绍的内容：信函的格式。
2、新知识的介绍（时间：25分钟）分别介绍书信常见的几种格式和每种格式的特点。
通过范文，分别介绍一封商务信函的结构。
【步骤四】总结（时间：5分钟）我们回顾前面所学的重要知识点：信函的格式、信函的组成部分等。
单元教学设计基本框架第一部分：组织教学和复习上次课主要内容（时间：10分钟）回顾了上堂课的内容，在我们上堂课讲的例文中设计几个典型的错误让学生找出并修改，从而复习上堂课讲到的信函的构成等内容。
第二部分：学习新内容2、写信的原则【步骤一】提出问题（时间：20分钟）向学生展示两份信函：信函1：Dear John,Very many thanks to you, my dear friend, of the splendid present that you have sent me, and I feel deeply moved by this token of your affection. It is a great consolation for me, in my confinement to hospital by illness.I am glad to tell you, I am making rapid progress toward health every day.Looking forward to joining you at school as soon as possible.Yours affectionately,信函2：Dear Mr. Hunter,We hope that everything at your end is fine. We haven’t heard from you for a long time since the war broke out. We hope we could renew the business cooperation as quickly as possible.We confirm with thanks receipt of your first enquiry and look forward to your first order.Best regards,Yours faithfully,Henry让学生通过比较，发现外贸英语信函与一般信函不同点。
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本文是关于订货的信函，客户对订货满意， 会续订货因为彼此都有所了解。首先应表 达己方有续订的愿望，然后写明按照上次 条款再订若干该类产品，希望对方早日满 足要求等。
repeat order n.续订 guarantee v. 保证 advice of shipment 装运通知 invoice n. 发票 Bill of lading (B/L) 提单 bank draft 银行汇票
Different Samples of Order Letters
Order
Placing an Order Repeat an Order
Reply
Acceptance Declining
A listing format of an order form should include:
The quality and specifications of goods
An order letter should be as accurate and clear as possible, because any error may cause unexpected trouble.
Some letters omit the social complimentary remarks and start straightforward with “Please send the following merchandise to us.”
Acceptance
An acceptance or a confirmation is in fact an unreserved assent of the buyer’s terms.
When a seller receives the relative order and confirms / accepts its terms and conditions, he may begin to execute the order to the buyer’s satisfaction.
Sincerely yours,
Notes
这是一封订购函。此信函是双方的首次合作， 在写作上首先以subject/sub开头提出主题；然 后报出订购的数量，接着对质量提出了具体详 细要求；同时提醒对方首次合作的重要性。
dispatch V.发货, 派遣, 发送 as per 根据，按照 airtight adj.密封的 polythene bag n.聚乙烯塑料袋 seaworthy adj.适合海运的 Duplicate n.副本 Please sign and return one copy for our file. 请签
退一份供我方存档。
Dear Mr. Carter,
Please ship us orange marmalade as per the following terms:
Quantity
15,000 jars
scription
Orange marmalade, Quality A2
Price
US $2.10 per jar CIF Zhuhai
Letter 1 Placing an Order
Dear Mr. Gilson, Sub: Order for 2,000 Pairs of Sheep Leather Gloves
Please dispatch to us 2,000 pairs of sheep leather gloves as per the terms stated in your offer of May 5.
贵方5月20日报价函已收到，谢谢。 现向贵方订购下列商品。
若贵方能保证在10月9日之前将货物由上海 运至新加坡，则我方乐于向贵方订购下列 货物.
We are pleased to place the following orders with you if you can guarantee shipment from Shanghai to Singapore by October 9.
按照商法，买主的订单是对欲购货物的出价，在卖主接受以前， 不受法律约束。在接受以后，双方就要履行协议（如办理开立 信用证、付款、租船、装运、保险等手续 ），并受法律约束。
What are the points to remember while you are writing a letter of acceptance?
我方对贵方产品的质量和价格均感满意， 现寄去试订单，请供应现货。
3) to send (give) sb. one’s order for sth. 向某人下……订单
We are pleased to find that your material appear to be fine quality. As a trial, we are delighted to send you a small order for 2,500 dozen Rubber Shoes.
Expressions for Order Letters
1. Placing Orders
1) to place an order with sb. for sth. 给予某人订单
We thank you for your quotation of May 20 and now place an order with you for the following items.
Confirm the order Arrangement for delivery, payment etc.
Sample letter
Dear Sir,
We are pleased to receive your order No. BD/135 Canned Beef. We accept the order and are enclosing our Sales Confirmation No. 354 in duplicate of which please sign and return one copy to us for our file. We trust you will open the relative L/C at an early date.
The packing and the price of goods
Terms of payment
Time of shipment
订单或订购信函应： 1. 包含详细的说明、数量、价格以及货
号等
2. 说明包装方式、目的港以及装运期 3. 确认在初期洽谈时所同意的付款条件
What are the principle of writing an order letter?
谢谢贵方自行车报价，但遗憾的是，贵 方价格对此市场来说过高，我们不得不 向别处订购。
Thank you for your quotation for bicycle, but we regret that we have to place our order elsewhere as your prices are too high for this market.
2) to place (enclose) a trial order = to order as a trial 下（附寄）试订单
We find both quality and prices of your products satisfactory and enclose our trial order for prompt supply.
Would you please take special care of the quality and the package of this order? The leather should be of the same quality as that used in the sample. We hope that you can pack each pair in an airtight polythene bag, a dozen pairs of gloves in a box and then 20 boxes to a strong seaworthy wooden case. We will order more if the first order with you prove to be satisfactory.
Shipment
By December 10, 2013
Mode of Transport Ocean freight
Payment
5% special discount
We are awaiting your acknowledgement. Faithfully,
Letter 2 An Order for Marmalade
Notes
本文是一封订购函。这种以列表和数字订 购的写作方式是最直接、明确的订购。语 言简洁、明了，让人一目了然。写信时提 供的信息越全面越不容易出错。
marmalade n.果酱
acknowledgement n.承认, 确认, 感谢
Dear Sirs, We are pleased to place with you the following repeat order if you can guarantee shipment at California to Shanghai by September 25th 300 tons of Grade One California apples. Translation Kindly confirm acceptance of our order by return and send advice of shipment with three copies of your invoice with B/L to our office in Shanghai. We will send the bank draft upon receipt of them.