《商务英语》期末考试卷封面
商务英语考卷(期末)
商务英语考卷（期末）一、选择题（每题1分，共5分）1. The main purpose of a business letter is to ________.A. provide detailed informationB. make a requestC. establish a personal relationshipD. All of the aboveA. IntroductionB. ConclusionC. Executive SummaryD. Bibliography3. When making a business presentation, you should________.A. speak as fast as possible to show your expertiseC. keep it simple and conciseD. focus on your own achievementsA. be vague and mysteriousC. include personal greetingsD. be written in all capital letters5. Which of the following is an example of passive voice?A. The manager approved the proposal.B. The proposal was approved the manager.C. The manager will approve the proposal.D. The proposal will be approved the manager.二、判断题（每题1分，共5分）1. Business writing always requires the use of formal language. ( )2. In a business meeting, it is acceptable to interrupt others while they are speaking. ( )3. A business plan should include a detailed financial forecast. ( )4. An elevator pitch should last for more than 5 minutes. ( )三、填空题（每题1分，共5分）1. A ________ is a written document that outlines the goals of a business and the strategies for achieving those goals.2. In a business contract, the ________ is the party that receives the product or service.四、简答题（每题2分，共10分）2. How can you effectively manage your time during a business presentation?4. Why is it important to proofread business documents?5. Describe the purpose of a SWOT analysis.五、应用题（每题2分，共10分）1. You are tasked with writing a business letter to a potential client. Outline the main sections and provide a brief description of each.2. You are preparing a business report on market trends. List three sources you would use to gather information.3. You are giving a business presentation on a new product. Describe how you would structure your presentation.5. You are creating a marketing plan for a new product. Identify three key marketing strategies you would use.六、分析题（每题5分，共10分）七、实践操作题（每题5分，共10分）八、专业设计题（每题2分，共10分）1. 设计一份商务英语课程大纲，包括课程目标、主要内容、教学方法及评估方式。
国家开放大学电大专科《商务英语1》2024期末试题及答案(3897号)
A. It dorsn 11 matter.B. Not 1 can't.C. Surct why do you need it? 5. 一I bet that Mike wished you had told him that earlier.A. We should also find what the customers keep in their minds-B. So be careful with our job.C. WclL Mike isn f f a fool. he won 1： do thnt again.二、阅汇与结构（共计30分,每小JB 2分）6—20 B ：ffi ）读下面的句子,从A 、B.C 三个选项中选出一个能填入空白处的正确选项,井将答 案序号写在答IE 纸上。
6. You won't choose this brand namjA. wtll youB< won't youC ・ don'i you7. There WHKin the meeting room n 、 the gcncrnl munogcr predicted the compuny 1* niilcB iurgrhA. silenceC. silently8. rd like to know whnt time wc enn 帝 the contninrr it IH in the parh 国家开放大学电大专科《商务英语1》2024期末试题及答案（试卷号：3897）一,交际用语（共计10分.每小题2分）1一5 Jffi ：选择正确的语句完成下面对话，井将答案序号写在答题纸上。
L — Could you give me an example of good tcamwarking there?A- Sorry. 1 can see from yaur resume.B- Surc> I was the treasurer of the Students 1 Union.C ・ Not at all. 1 was in charge of saleji for Corporate Pan-Asia-2. - Thr senior managers need the results from Iasi month straight way ，so I can't stop to talk. P ve got tohurry.A. Stay longer.C. Ck ・ see you laten3. Hello* I'm Susan. Nice to meet you.B. Nice to meet you. too<C. How are you?4.Sally • could you lend me your calculator? Mine is not working.B. Go sluwly. A- Are you?% 1 have finished _________ your project plnn.A. read B- to readC. rrAdingl()> Price* niuy chnngc quickly if supply or dcmnnd _________ 一•A. changes B- changeC. will chnngc11. The re exAtninntian rr»ult!» indiente that onr-third of the good^ arc not ___________________ sundiirci.A・ up to withinC on12. The ten doy dtspUy and JHI I C_________ finished tomorrow.A. i»B. would beQ will beI3a ril __ ____ the rcmittoncc (or you in our rccor<h>A. check in Vk check outC. check up14. _______ i. very important thnT you don't make any mi?<tnkc^ when you calculntcthose figuresA. ThatC. Wh/it15a But fhr chnrKc will be and it aho Town down delivery^At more vjilunble B. cheaper(*. highrr16. Aftvr thin, we have to pout ___________ iettern.At A set of B. n lovI7> At iinivcrMfy I __________ never _________ my osMRnmentN in late.A. huvc^dinndB. hovc*w< handed(?• handedI土When a compnny necdai io HCM |jcoplr f ii rnny advcrtiMt the job in nnrwhpoper <n on ■ wHElcA. employB. retain('• use19. We'll let you know when we ____________ u decision.At take B> giveC> EAke20. - ____ your check in received within a week we shall have no altcrnnttvr.A. Unless AsC.If三■阅读理解(共40分.督小JE 4分)2)-25矩：阅读下列短文.从A,B、C三个选项中选出一个正璃答案•弁将答案序号写在答髓纸上.Passage IAccounting is More 1 han NumbersAccounting could date back to nbuut 7.000 years ago. People of thnt time relied on old accounting mcthoch to record the growth of crops and herds. Accounting Ms greiitly developed with the growth of joint-stock companies.When you think of Accountings you may find of table* nnd numbers. Thai imuRr (loe»n*• usually K»vt you loo much cxciTrmcnt When you have your own business t thought ihg numbers come to inran the world to you bccnwsv they Rive you the record of how much money you1 vr earned or IghActunlly• nccountinn IM not simply ubout strAngc dolbir timountA or boring numbers) they're your nalrn Sure, your co5t»t nnd your profits In other war(U t nccnuntinft is a hngungc of bu^incKH. Once you know how to wotk with ihone numbenif hew to rend fhonr THirnbtr5 nnd how to read the story ihry rcIL yon will be Able to your huMinrMfttoward grcutrr2L Accouniing could date back to nbout ________ ___ years ago.A.7.000 R 6,000G 5.000:22. I^ople in the old dnya rrlird on old accounting methods to record _______________ •A. how much money they hadK the mnnnKcmrnt of their businesA(二the growth of crops and herds23. Accounting hx伟grrwtly changed with the development o( ___________ .A. crop# nnd hrrda K joint stock compnnicAC・ internrf cnmpAmeA24. Accounting is very important in your business because it show,A. how much money you1 ve earned or lostK pwz full of rubles and nunthersC. Mrnngr dollor Amounts or boring numbers25> Accurding to thr writer, accounting is ___________ _ .A. o language al businessK your sales figurcst your cost«r and your profitsC» Both A and B26—30H：倜根!KMJ文内容判断始出的谓句是否正《l,正碗的的瑁并将答案可在答81纸上。
（完整版）BEC期末试卷
（完整版）BEC期末试卷课程B E C商务英语考试形式闭卷（90）分钟考试⽇期阅卷教师得班级姓名学号Part 1 (12%)●Look at questions 1 – 12.●In each question, which sentence is correct?●For each question, mark one letter (A, B or C) on the Answer Sheet.1.LucyJane rang. Her train’s been cancelled. She says the meeting should go ahead without her. SandraJane telephoned to sayA.she will be late for the meeting.B.the meeting should begin at an earlier time.C.it is not possible for her to attend the meeting.2.To: Sales staffFrom: Helena McCarthyMonday’s sales meeting is now postponed. You will receive further information abouta new date and venue on Wednesday.What has Helena done?A.delayed a meetingB.arranged a meeting for Monday.C.announced a new date for a meeting.3.NOTICEIn which department is Jane Crew working at the moment?A. SalesB. MarketingC. Administration4.Export documentation may be required for non-EU destinations.Packages sent outside the EUA.must be documents only.B.will need special documents.C.might need special documents.5.Mrs. Rothe called –she’s unavailable for the meeting tomorrow.Mrs. Rothe willA.be late for the meeting tomorrow.B.take part in the meeting tomorrow.C.not be at the meeting tomorrow.6.Due to circumstances beyond our control, the conference will be postponed.A.The conference will take place as planned.B.The conference will not take place.C.The conference will take place at a later date.7.To: PRODUCTION MANAGERThere are complaints from customers that goods are arriving damaged. Please check the packaging is satisfactory. The Production Manager must find outA.who is packing the goods.B.which goods are damaged.C.how the goods are packed.8.Staff who wish to attend the dinnerA.are allowed to invite only one person each.B.must book today if they want to invite a friend.C.have to pay $100 each for themselves and their partner.9.Delegates are asked to check out by 10:30am.The delegates should leave their roomsA. before half past ten.B. at ten thirty.C. earlier than half past eleven.10.Delays expected on commuter train servicesA.People traveling to work by train may be late.B.There are problems with high speed trains.C.Due to problems, all trains will be late.11.Special offer! Limited period only.0% commission on foreign currency exchange./doc/7777074f571810a6f524ccbff121dd36a22dc44f.html mission is charged on some foreign currencies only.B.Customers can change limited amounts of money without paying commission.C.At present there is no charge for changing foreign money.12.Transport papers must include an approximate value of the shipment.The transport documents have to showA.how much the shipment is worth.B.the delivery charges for the shipment.C. a list of what is in the shipment.Part 2 (5%)●Look at the list below. It shows departments in a company.●For questions 13-17, choose the department (A-H) each person should contact.●For each question, mark one letter (A-H) on your Answer Sheet.●Do not use any letter more than once.13.Victor Morrison wants to order new furniture for the Human Resources departments.14.Martin Bright needs help in installing software designed to simplify accounting procedures.15.Sarah Wilde, a laboratory worker, wants to find out about forthcoming training courses.16.Tony Waites, from Sales, wants to discuss how his client’s complaints abou t a faulty product havebeen dealt with.17.Elizabeth Swift, who works in Advertising, has a question about her last salary.Part 3 (5%)●Look at the bar charts below. They show the number of people employed in eight different companies (A-H) in England and Germany between 2000 and 2002.●Which bar chart does each sentence (18-22) describe?●For each sentence, mark one letter (A-H) on your Answer Sheet.Do not use any letter more than once.20002001 2002 2000 2001 2002200020012002 2000 2001 200225E 25 F20202000 2001 2002 2000 2001 200218. The number of employees in Germany fluctuated between 2000 and 2002, whereas England saw asteady increase in staff numbers over the same period.19. Between 2000 and 2001 both countries had similar numbers of employees, but by 2002 numbers inEngland had fallen to half as many as in Germany.20. Employee numbers in Germany decreased steadily between 2000 and 2002, unlike in England,where the number of staff dropped slightly in 2001 before doubling.21. Although Germany had more employees than England in 2000 and 2001, by 2002 staff numbers in England had risen to the same level as in Germany.22. Although employee numbers in both countries increased over the three years, there were twice as many employees in Germany as in England by 2002.Part 4 (7%)● Read the newspaper article below about a hotel.● Are sentences 23-29 “Right” or “Wrong”? If there is not enough information, choose “Doesn’t say”.● For each sentence 23-29, mark one letter (A, B or C) on your Answer Sheet.23.The hotel has won two awards recently.A. RightB. WrongC. Doesn’t say24.The Hotel Grand is part of a national chain of hotels.A. RightB. WrongC. Doesn’t say25.The journey from the airport to the hotel takes under 30 minutes.A. RightB. WrongC. Doesn’t say26.The health center in the hotel has a new swimming pool.A. RightB. WrongC. Doesn’t say27.The Hotel Grand is very cl ose to the city’s main museum.A. RightB. WrongC. Doesn’t say28.Over half of the hotel guestrooms have their own balcony.A. RightB. WrongC. Doesn’t say29.The Hotel Grand has recently changed ownership.A. RightB. WrongC. Doesn’t sayPart 5 (7%)Match the following words with the correct meaning. For each word, mark the correct letter A-E./doc/7777074f571810a6f524ccbff121dd36a22dc44f.html mission A) does not worry about things being difficult/doc/7777074f571810a6f524ccbff121dd36a22dc44f.html zy B) person who buys and sell things for other people32.confident C) always arrives on time33.broker D) money paid to a salesperson for every sale he makes34.punctual E) does not work very hard35.experienced F) does everything very well36.capable G) has done the job for many yearsPart 6 (8%)Choose the word that is different from others in the same group.37. A) distribution B) dispatch C) distance D) delivery38. A) petrol B) fuel C) gasoline D) gallon39. A) schedule B) process C) plan D) organize40. A) wrap B) box C) package D) weigh41. A) install B) label C) fit D) load42. A) procedure B) budget C) costing D) figures43. A) invoice B) permit C) licence D) visa44. A) discountB) sale C) offer D) refundPart 7 (12%)●Read the article below about attending job interviews.●Choose the correct word to fill each gap from A, B or C.●For each question (45-56), mark one letter (A, B or C) on your Answer Sheet.45. A. be B. are C. is46. A. Any B. That C. Some47. A. which B. whose C. who48. A. fetch B. carry C. bring49. A. need B. ought C. could50. A. Despite B. Although C. But51. A. least B. little C. less52. A. longer B. further C. more53. A. What B. How C. Why54. A. try B. tried C. tries55. A. these B. this C. one56. A. nor B. not C. neverPart 8 (5%)●Read the email and the note below and complete the form.●Write a word or phrase or a number on lines 57-61 on your Answer Sheet.Mary,Could you book a room for the market research seminar in my name and let me have a copy of the form?We usually have an oval table. We’ll bring our own laptop, but to display the figures we’ll need a large screen.Call me if there’s any problem.RogerP.S. Don’t forget to ask for parking spaces!Room BookingsBOOKING REQUESTED BY: (57) ........................... D epartment NAME OF CONTACT: (58) ……………………………………DATE(S): 5-6 DecemberNUMBER OF PEOPLE: 9FURNITURE REQUIRED: (59) ……………………………………. EQUIPMENT REQUIRED: (60)……………………………………OTHER REQUESTS: (61) ……………………………………Part 9 (25%)●Complete the following sentences 62-86 with the correct option.●Mark one letter (A, B or C) on your Answer Sheet.a)starts b) takes off c) departs63.There were about 150 at this year’s conference.a)delegates b) invitations c) hosts64.Order some more A4 paper from the office department, will you?a)supplies b) support c) ordering65.Thank you very much for the to speak at your conference.a)invitation b) introduction c) instruction66.The chairman gave an excellent opening .a)show b) chat c) speech67.Could you just quickly this form while you wait, please?a)label b) write c) fill in68.She seemed very in the interview – very sure of herself.a)anxious b) careless c) confident69.We have regular health and safety training to help accidents.a)process b) protect c) prevent70.Make sure you get the customer’s address and .a)zip code b) postage c) direction71.It’s important we recruit someone with the right for the job.a)qualifications b) certificates c) studies72.Their interest on loans are very low at the moment.a)rates b) terms c) policies73.They’ve had to a lot of money from the bank this year.a)lend b) borrow c) credit74.I’d like to apply for the advertised in the FT last Wednesday.a)vacancy b) prospect c) application76.This computer’s very slow because it’s old and it hasn’t got much .a)hardware b) technology c) memory77.Some countries charge high import to protect domestic industry.a)fines b) duties c) fees78.The higher fuel costs will start to reduce our soon.a)prices b) margins c) schedules79.We’ll need to get an import before we’re allowed to sell there.a)acceptance b) visa c) license80.The new cooker’s in the warehouse right now, ready for next week.a)preparation b) production c) installation81.The bank said there weren’t enough in the account.a)deposits b) contents c) funds82.I spent the whole trade fair on our .a)stand b) show c) display83.Michael always wears a and tie when he travels on business.a)skirt b) blouse c) shirt84.It’s completely so customers will be able to use it anywhere.a)light b) portable c) compact85.I need a room with a telephone socket to my modem into.a)attach b) plug c) connect86.The UK conference is held at the same every year.a)stand b) venue c) bookingPart 10 Writing (14%)You are Daniel Black. You have organized a marketing conference for your company at the Karolin Conference Center, Prague.●Write a memo to the delegates:Saying where the conference will beSaying when the conference will beAsking everyone to confirm if they can attend.●Write 30-40 words.(On your Answer Sheet)。
大学商务英语试卷A卷
D. Deciding on who picks up the bill.
24. Which statement is right about the Italians?
II. Reading Comprehension (30%)
A. The whole process of business entertaining is not important to them.
6. What do we learn from the conversation? A. He likes the hotel. B. He hates the hotel. C. He wants to change the hotel. D. He can’t find the hotel.
7. What does the man mean? A. They can call someone. B. They can stop working. C. He should ask a different person. D. They can have a drink.
C. They’d like the guest to pick up the bill.
订
each of them there are four choices marked A, B, C and D. You should decide on the best choice and mark
D. They never take their guests out for meals.
4. How was the weather when the man left home? A. Pretty warm.
Section B (10%＝1*10) Directions: In this section, you will hear a passage THREE times. When the passage is read for the first
中英合作商务英语样券(试题及答案)
中英合作商务英语样券（试题及答案）《商务英语》样卷考试时间：50分钟中英合作商务管理专业、金融管理专业（专科）合作课程考试《商务英语》课程代码：00796姓名：_________________ 准考证号：__________________ 考生注意事项1、严格遵守考场规则，考生得到监考人员指令后方可开始答题。
2、答题前考生须将自己的姓名和准考证号写在试卷上。
3、请用黑色字迹签字笔填写答题卡上“考生姓名”、“考点名称”、“考场号”、“座位号”、“准考证号”及“课程代码”，并将“准考证号”及“课程代码”对应的信息点使用2B铅笔涂黑。
4、所有答案须填涂在答题卡上，在试卷上作答无效。
填涂答案时，用2B铅笔把答题卡上对应题目的答案标号涂黑。
如需改动，用橡皮擦干净后再填涂。
5、考试结束后将试卷和答题卡放在桌子上，不得带走。
待监考人员收毕清点后，方可离场。
★ 任何个人或机构不得保留、复制和出版本试卷，不得以任何形式传播试卷内容。
违者必究。
教育部考试中心Part 1Questions 1-5Where can you see these notices?For Questions 1-5, mark A, B or C on your answer sheet. Example: 0 A at a meeting in a library in a shop Answer: 10 A B SILENCE! B C DANGER! DO NOT SWIM HERE A B Con a hill in a forest at a beach2Those with appointments to see the nurse should wait here. A B Cin an office in a hospital in a bankThe live test contains another three items in Part 1.商务英语样卷第 1 页（共 9 页）Part 2Questions 6-10Complete the five conversations.For Questions 6-10, mark A, B or C on your answer sheet.Example: 0A New YorkB SchoolC Home6Where do you come from?Answer:0 A BWe're from London. A B CNot at all. Yes, please. How interesting.7I hate getting up early.A B CYou are, too. I do, too. It can, too.The live test contains another three items in Part 2.商务英语样卷第 2 页（共 9 页）Part 3Questions 11-15Read the sentences about a university student. Choose the best word (A, B or C) for each space.For Questions 11-15, mark A, B or C on your answer sheet.Example: 0 Sarah Packer . . . . . . . . . . to university for the first time on Monday.A arrivedB wentC wasAnswer: 0 A B11 12Sarah is doing a four-year . . . . . . . . . . in Business Studies.A classB lessonC courseThe university secretary was there to . . . . . . . . . . all the new students.A inviteB speakC welcomeThe live test contains another three items in Part 3.商务英语样卷第 3 页（共 9 页）Part 4Questions 16-20Look at the messages or notices below.Choose the best option (A, B or C) to answer each question.For Questions 16-20, mark A, B or C on your answer sheet. Example: Telephone message Bill Ryan caught 9.30 flight �C due here 11.30 now, not 12.30. When does Bill Ryan expect to arrive? A 9.30 B 11.30 C12.30 0 A B Answer:――――――――――――――――――――――――――――――――――――16PLEASE NOTE THAT DUE TO HIGHER FUEL COSTS, CHARGES FOR OUR EXPRESS DELIVERY SERVICE HAVE NOW INCREASED. 17This service will cost more because A petrol prices have gone up. B Cthe delivery of goods is taking longer. motorbikes are more expensive to buy. ANNIVERSARY EVENT: 6 AUGUST Brickworks Ltd invites employees and theirfamilies to an evening entertainment in Weston Park.A B CBrickworks Ltd is celebrating its sixth anniversary in Weston Park. Employees will entertain Brickworks’ guests in Weston Park in August.Staff can take their families to Brickworks’ evening entertainment. The live test contains three more items in Part 4.商务英语样卷第 4 页（共 9 页）感谢您的阅读，祝您生活愉快。
《商务英语》期末试题与答案
上海外国语大学《商务英语》期末试题与答案1、FOB(Free On Board)：船上交货2、CIF(Cost、Insurance and Freight)：成本、保险费加运费3、L/C：信用证（Letter of Credit，L/C）4、B/L：提单（Bill of Lading,B/L）5、D/P，Documents against Payment 付款交单6、D/A全称为documents against acceptance 承兑交单Translate the following Chinese into English:1. 请随时向我方报告下列货物的最新价格。
Please keep us informed of the latest quotation for the following items.2. 我方打算按照当前的国际市场价格给你报个价。
We are prepared to give you a quotation which is based upon the prevailing international market price.3. 很遗憾，我们的价格与你方还盘之间的差距太大。
I’m sorry the difference between our price and your counteroffer is too wide. 4. 能不能互相让步 我想我们双方都坚持自己的价格是不明智的。
How about meeting each other half way? I don’t think it wise for either of us to insist on his own price.5. 我们不能做这笔交易 因为卖方提价百分之五 并降低数量百分之二十五。
We cannot do the business, because the sellers have increased their price by 5% and reduced the quantity by 25%.6.关于价格问题，我认为在购买商品时，应该考虑的不仅是价格，还有品质。
商务交际英语期末试卷---taohui
武汉船舶职业技术学院2012 -2013学年第一学期《商务交际英语》期末试卷（开卷） 10521班陶辉201005020112班级姓名学号一、将下列表达译成中文（本大题共10小题，每题3分，共30分）1.marketing manager 市场经理2.job-hopping 跳槽3. design center 设计的中心4. field trip 实习5. service charge 服务小费6. credit card 信用卡7. burglar-proof 防盗8. Brochure 册子，小册子手册9. means of transportation运输方式，运输手段10. departure time 离开时间二、问答题（每题 7.5 分，共 15 分）1.What should you prepare before you start to look for a job?(你在开始找工作之前你应该准备些什么？)主观题答案一：Whether you're a teen or older and looking for your first job, you'll need to prepare for a job search. Before you start looking for your first job, you will need to gather some information together including details and dates of your educational background, as well as your skills, and any volunteer or informal work experience you have.答案二：Preparing for a Job InterviewShowing up to a job interview without preparation is like showing up to a test without studying. Learn what you should do before your interview so that you look professional and knowledgeable on the big day.答案三：In my opinion,if you want to find a good job,you should prepare for below as follows.First of all,you should make your dress look tidy and neat,because the first impression is very important for the interviewer.Second,you should have confidence,believe in yourself and the active attitude always make you successful.Last but not least,you should be always honest.it is also play an important part during your interview.In a word,only you prepare to be confident and honest,you can get a good job答案四：The importance of job interview—Interview’s s kills (Four points we should keep in mind)The importance of job interview1.The most vital part in the job searching process2.A basics of getting a job3.The first step for us to walk into workplaceFour points we should keep in mind1know the company well;2formulate some interview's Qs;2think out some your own Qs;4watch out your appearance ;2.What aspects should be considered when you make an arrangementor an agenda for a business trip?这一题大家自己发挥，答案太长（当你出差做安排或议程时，你应该考虑哪些方面？）主观题答案：1Plan ahead. Once you have determined the dates of your business trip, it is necessary to plan ahead. Often, a business trip is done in a location farther than your local hub. Reserve your travel accommodations which can include air travel, hotel, and car reservations way in advanced. If you are planning on attending big conferences that will surely be attended by a lot of people from different parts of the globe, ensure that you do this months in advanced so that you can still get a confirmation for the travel accommodations as well as the conference itself.2Set goals. It is important that before you leave for your business trip to set your goals. What would like to accomplish when you arrive at your destination. Y ou would want to be as productive as possible for a very sort amount of time. Time management is the key in making sure that you meet your goals.3Set up appointments. Business trips cost companies money to pay for the travel accommodations as well as food. Make it worthwhile by hitting more than one bird with one stone. Try to schedule some appointments to meet up with your clients, vendors and other key business contacts. If you have staff members that report to you in the same location you are attending a conference, try to meet with them personally.4Set up tasks and deliverables. Before traveling set up tasks and deliverables. For example, if you are running a conference yourself, ensure that the equipment you will be using such as projection screen, projectors and microphones have beenreserved together with the meeting room. Contact the local admin in the branch you are visiting or the technical support personnel to ensure that you have a spot to do your work with proper network and phone connections. If there are certain tasks to be completed before your arrival by some people who are attending your meeting, set them up weeks in advanced to allow them enough time to prepare or complete such tasks.5Send information ahead. If you have agenda or power-point presentations for the meetings, send them via email ahead of time. Preparing your attendees on what needs to be discussed will allow them enough time to review the materials as well as prepare questions for you to answer. Doing this gives you also an opportunity to review your own materials and make necessary corrections prior to the meeting if needed.6Pack essential items. Get ready for your business trip by packing your luggage with essential items. Do not forget to bring enough outfit to use, especially if you anticipate attending formal dinners, bring an outfit that fits the occasion. Bring your personal effects and toiletries that you can use while away from home.7Bring tools: Don't forget to bring your laptop, PDA, address books, journals, cell phones, flash drives, disks, or anything that you would anticipate needing for you to be able to work. Be prepared by bringing files saved in a flash drive, CD or floppy disks. This way even if your laptop gets damaged or lost, you still have your documents safe to use on other people's computers.8Update contacts. Talking about hitting two birds with one stone, business trips is also an opportunity to update your contact lists. Add new contacts of people you meet while traveling and attending conferences. The person seated next to you on the plane may have something in common with you. Build your networking list for more future opportunities for your business and for you.三、完成对话题（每题 25 分，共 25 分）M: (1) What's on today's agenda?W: We have an appointment with a customer at 9:00 am, three interviews before lunch, and a project review this afternoon.M: (2) What about tonight?Will there be time to clean off my desk?W: Tonight we should have time to catch up on correspondence.M: Good! I’m always working against time to get letters out.W:(3)The project review is a week behind schedule What’s causing the delay?M: We haven’t had a sufficient amount of time for our review board to meet.W: (4) Can we still meet the target date?M: We should be able to. Even though this part of the project was due a week ago, we can still complete the whole program on time.W: Is that so? That’s wonderful. We’ll be able to cut down on our overtime.M: Y es. Oh, look at the time! (5)We should be in a hurry to make that first appointment 翻译：M：今天的议程是怎么安排的？W：早上九点要约见一个客户，午饭前有三个面试，下午有个工程检查。
商务英语期末考试
2009-2010学年第二学期《剑桥商务英语》期末考试（08商英1、2）PART ONE (10)Read this text about electrical power in Canada.Choose the best sentence from the list A-I to fill each of the blanks.For each blank (1-5) mark one letter (A-I) on your Answer Sheet.De not mark any letter twice.One answer has been given as an example.ELECTRICITY : WEALTH , MONEY , POWERCanadian industries have prospered for more than a century on the country's abundance of cheap, reliable electrical power...example...In fact, Canada consumes more electricity on a per person basis than any country except for Norway...1... Electricity is a significant source of export income for Canada...2...But in the 1970s, Canadian exports rose sharply to address the U. S. demand for cheaper and more reliable.In 1985, exports of Canadian electrical power reached 1,400 million US dollars electricity exports account for more than 60% of Canada's balance of trade.Domestically, Canada continues to generate electrical power, primarily from water ...4...Exports of electricity are now subject to forces far beyond the control of utility managers...5...Example: BA. Besides, electricity from coal and nuclear is 50/00 to 75/00 cheaper than many other industrial nations.B. Generated primarily by water, our power supplies have attracted and supported energy-intensive industries such as mining.C. It also ranks among the top three electricity producers in the world, behind the U. S. and Russia.D. Next to electricity, Canadian paper exports came to 900 million US dollars every year in the 1960s.E. Two large nuclear power plants began to generate electricity.F. Since then, electricity' exports have declined but they have continued to exceed 700 million US dollars.G. Environmental and trade policies all influence electrical production and trade.H. Canada and the U. S. imported and exported power in almost equal measures after 1901.I. therefore, the Canadian government has little influence on these forces.PART TWO (20)Questions 6-13Read this text about south Korea's economic development, and answer the questions that follow.The Koreans see the Seoul Olympics as a chance to show their rapid progress. The Tokyo Olympic Games in 1964 served the same purpose for a developing Japan. Within 13 years, according to a detailed development plan, Korea is determined to be among the world's ten largest trading nations, up from the 13th now.1. Much of the economy's development in recent years comes from what Korean leaders call the three blessings-lower oil prices, lower world wide interest rates, and a currency that is weak against the Japanese yen. The Korean won is closely2009-2010学年第二学期《剑桥商务英语》期末考试（08商英1、2）most important. When its value drops against the Japanese yen, the Korean won went down too. Since September 1985 the won has decreased about 40% against the yen, giving Korea a huge advantage over Japan in the U.S. market.2. The Koreans made good use of this advantage, pouring 40% of their exports into America. When the U.S. responded with tough protectionism talk, they pretended to be surprised and angry. The Koreans still see themselves as relatively poor dependents of the U.S. and take American protectionism as betrayal by a big brother. They are right. The Korean economy is only 6% of Japan's. Tall buildings in Seoul resemble those in Tokyo, but the Korean capital is full of narrow streets and poor houses like a village. In the countryside some 20% of home lack running water. Moreover, Korea has a heavy defense burden as well as that big foreign debt.3. And Korea has suffered set tacks before. In the 1970s the government supported heavy industry, creating some big enterprises. The Treasury Ministry is still quietly supporting some ill shipping and overseas companies. Meanwhile the government does not know how to set up wining industries.4. the Koreans are also quick to point out that their 7.1 billion trade surplus with the U.S. is just 4% of the total American trade deficit. Japan account for 35%. In the U. S. the Koreans are competing with Japanese not American. They complain that U. S. protectionism punishes them for Americans' lazy work habits and drug abuse. They say the union rules have ruined U. S. competitiveness.Questions 6-9For questions 6-9, choose the correct title for each paragraph for the box below.For each paragraph (l-4) mark one letter (A-G) on your Answer Sheet.De not mark any letter twice.6. Paragraph 1 ...7. Paragraph 2 ...8. Paragraph 3 ...9. Paragraph 4 ...A. Economy's developmentB. Lessons from the pastC. Korean products in U. S. marketD. Exports into AmericaE. Favourable economic backgroundF. Trade surplusG. Disadvantageous factorsQuestions 10- 13Using the information in the text, complete each sentence 10-13, with a phrase from the List below (A-G) .For each sentence (10-13) mark one letter (A-G) on your Answer Sheet.2009-2010学年第二学期《剑桥商务英语》期末考试（08商英1、2）Do not mark any letter twice.10. For the Japanese, the Tokyo Olympic Games was regarded...11. the Koreans think of the U. S. protectionism...12. the recent economic development of south Korea is due...13. the Japanese trade surplus accounts...A. to have three advantages.B. among the ten biggest countries in foreign trade.C. for thirty-five percent of the total American trade deficit.D. as an exhibition of rapid economic growth.E. against the Japanese currency.F. of narrow streets and poor houses.G. as cheating a little brother.PART THREE (10)Complete the sentences about business crises using the words in the box.fight collapsed damaged cost hit14. Share prices last night following the US political crisis.15. The retail sector was hard when interest rates went up against this month.16. Enron’s reputation was after the allegations of financial malpractice.17. The salmonella incident the poultry industry millions in lost sales.18. UK banks will back after online fraud chaos.PART FOUR (20)Questions 19-38Read this news.Choose the best word to fil1 each gap.For each question (19-39) mark one letter (A ,B ,C or D) on your Answer Sheet.Children find meanings in their old family tales.When Stephen Guyer’s three children were growing up, he told th em stories about bow his grandfather, a banker, 19 all in the 1930s, but did not lose sight of what he valued most. In one of the darkest times 20 his strong-minded grandfather was nearly 21 , he loaded his family into the car and 22 them to see family members in Canada with a 23 ,“there are more important thins in life than money. ”The 24 took on a new meaning recently when Mr. Guyer downsized to a 25 house from a more expensive and comfortable one. He was 26 that his children ,a daughter, 15, and twins, 22, would be upset. To his surprise, they weren’t 27 , their reaction echoed （共鸣）their great-grandfather’s. What they 28 was how warm the people were2009-2010学年第二学期《剑桥商务英语》期末考试（08商英1、2）in the house and how 29 of their heart was accessible.Many parents are finding family stories have surprising power to help children 30 hard times. Storytelling expects say the phenomenon reflects a growing 31 in telling tales, evidenced by a rise in a storytelling events and festivals.A university 32 of 65 families w ith children aged from 14 to 16 found kids’ ability to 33 parents’ stories was linked to a lower rate of anger and anxiety.The 34 is telling the stories in a way children can 35 . We’re not talking here about the kind of story that 36 , “When I was a kid, I walked to school every day uphill both ways, barefoot in the snow. ” Instead, we should choose a story suited to the child’s 37 , and make eye contact （接触）to create “a personal experience”,. We don’t have to tell children 38 they should t ake from the story and what the moral is . ”19. A. missed B. lost C. forgot D. ignored20. A. when B. while C. how D. why21. A. friendless B. worthless C. penniless D. homeless22. A fetched B. allowed C. expected D. took23. A. hope B. promise C. suggestion D. belief24. A. tale B. agreement C. arrangement D. report25. A. large B. small C. new D. grand26. A. surprised B. annoyed C. disappointed D. worried27. A. Therefore B. Besides C. Instead D. Otherwise28. A. talked about B. cared about C. wrote about D. heard about29. A. much B. many C. little D. few30. A. beyond B. over C. behind D. through31. A. argument B. skill C. interest D. anxiety32. A. study B. design C. committee D. staff33. A. provide B. retell C. support D. refuse34. A. trouble B. gift C. fact D. trick35. A. perform B. write C. hear D. question36. A. means B. ends C. begins D. proves37. A. needs B. activities C. judgments D. habits38. A. that B. what C. which D. whomPART FIVE (40)One of your important customers and his client suffered food poisoning at your restaurant recently. They write a letter of complaint. Now you need to write a letter of apology from the restaurant management, including the information below. Apologize for the poor service2009-2010学年第二学期《剑桥商务英语》期末考试（08商英1、2）Accept full responsibilityOffer a complementary dinner for two。
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广东技术师范学院2014-2015学年《商务英语》期末考试卷
学院：外国语学院
班级：12英语（师范）7班
出口商(Exporter)
姓名：郑佳意（Daisy）
学号：
进口商(Importer)
姓名：
学号：
信的格式：
The Wilson Company(前面不用空格！！)
1377 Main Street
Dallas, Texas 75226
U.S.A.
Nippon International Trading Co. Ltd.
xxx
xxx
February 5, 2007
Dear Sirs,
正文（注意：正文每段开头是不用空格的，参照书本11页的正文格式）Yours faithfully,（结束敬语也是要靠左边的，不用空格）
签名（笔签，靠左。
）
要求：
1、出口商和进口商的第一封信都要写信头，第二封开始只要日期、称呼、结束
敬语，日期写在dear sirs 的上一行。
2、字体用Times New Roman，字号大小可依照内容自己调节，最好是一封信就
是一页A4纸。
3、封面上的出口商和进口商姓名书写格式：中文名（英文名）。
4、每人至少写7封信
5、试卷上交时间2014.12.25
6、打印要求：A4单面打印。