餐饮部必备基础用语中英文版

Dressing (沙拉酱) Thousand Island (1000Island)千岛汁Italian Dressing意大利汁French Dressing法汁Blue Cheese Dressing奶酪汁Vinaigrette油醋汁Olive Oil橄榄油Mayonnaise蛋黄酱Herb香草Cooking Time 时间Rare二成熟Medium Rare三四成熟Medium五成Medium well七成Well Done全熟食品烹饪方法Cooking Method煮放在摄氏100度的开水中煮.Boiled To cook in water at 100红烧放在有盖的锅里慢慢的烧(干)Stewed To cook in water or juice, slowly in closed dish烩放在有盖的锅里,带水或汁慢慢的烧Braised To cook slowly in covered pan烘放在干热的炉中烘Baked To cook in using dry heat炸放在煮开的油中炸(很多的油)Deep-fried To fry totally covered in oil or fat煎放在小量的油中煎Fried To cook in hot fat or oil扒直接放在高热上或下中烤Grilled To cook gravitated or over direct heat煎放在没有油的锅中煮Pan-fried To fry without oil or fat卧(波) 放在没有烧开的热水(恒温)中煮Poached To cook in water under controlled heat (not boiling water)蒸放在蒸气中蒸Steamed To cook by allowing steam to heat food炒用少量的油,高热中炒SauteedTo cook quickly in a little hot oil or fat醺把食物放在烟中醺,带给食物一个特别的味道Smoked To preserve and give a special taste to meat by hanging in smoke 烧在烘箱中或明火中烤Roast To cook by dry heat in an oven or over an open fireWhat can you say when you greet the guest 当问候客人时你可以说些什么Good Morning /Afternoon / Evening早上好、下午好、晚上好How are you?您好吗？We haven’t seen you for long time.很久不见了。

Where have you been?您去哪里了？You look great.您看上去棒及了。

Courtesy Words礼貌及礼貌用语- Please 请- Thank you 谢谢- May I …我可以- Excuse me / I am sorry 对不起- I am glad to …我很愿意- It is my pleasure to …我的容幸We should be always courteous and friendly to our guest. Here aresome examples.我们应该时刻对客人保持礼貌及友善。

以下为一些例句When a guest say’s “Thank You”You always reply当客人答谢你时- You are welcome- With pleasure- It’s my pleasureIf you need to interrupt a guest, Say当你需要打断客人时- Excuse me, Sir / Madam- I am sorry to disturb youIf you didn’t hear what the guest said没听清楚客人的话时- Pardon me- Would you please repeat- I am sorryWhen a guest asks you to doing something, avoid do it without any answer, always say当客人要求你做某事时，应先回应客人- Yes, I will be right back- Yes, I will bring it for youWhen you want to clear the guest table / plates当你要帮客人收盘子或清理桌面时- May I take the plate- May I clear the tableThe Simple Restaurant Dialogue简单餐厅对话Taking a Breakfast OrderWaiter: Good Morning Sir, How are you doing this MorningGuest : Good, thank you.Waiter: My name is Jason, I will be your waiter this Morning.Are you ready to order?Guest : Yes, I would like to have American breakfast.Waiter: What kind of fresh juice or fruit would you like?Guest: I would like some orange juice.Waiter: How would you like your eggs, Sir?Guest: Fried eggs, over easy.Waiter: Would you like your eggs served with ham, bacon or sausage? Guest: Bacon please.Waiter: What would you like to drinkGuest: Coffee please.Waiter: Sure, would you like to have anything else?Guest: No thanks.Waiter: May I repeat your order?Guest: Yes, pleaseWaiter: You have ordered ……Guest: That all rightWaiter: Thank you Sir, I will be back soon to serve your order.Taking Food Order (if the guest decides to take a la carte) Waiter: Excuse me Madam, May I take your order?Guest : Sure, I would like grilled beef tenderloin.Waiter: How would you like your beef to be cooked?Guest : Medium.Waiter: What sauce would you like?Guest: Red wine sauce.Waiter: Would you like to have an appetizer?Guest: What is your soup of the day?Waiter: Cream of mushroom.Guest: I would like that, please.Waiter: Would you like to have anything else?Guest: No thank you, that’s all.Waiter: May I repeat your order, Madam?Guest: Yes, please.Waiter: You have ordered ……Guest: That’s all rightWaiter: Thank you Madam, I will be back soon to serve your order. Taking Beverage OrderWaiter: Good Evening Sir, Would you like to have some thing to drink before you order your food?Guest : Do you have fruit juice?Waiter: Yes, we have freshly squeezed orange juice, watermelon juice, and apple juice.Guest : Watermelon juice please.Waiter: Sure one watermelon juice, is there anything else you would like to have?Guest: No thank you.Waiter: You are welcome, I’ll be right back to serve you.Taking a Reservation 1Hostess: Good Morning, Coffee Garden, Alan speaking, How may I help you? Guest : How early do you open for Lunch?Hostess: Our Lunch open from 11:30am, Madam.Guest : Fine, I want to reserve a table for 4 at 12:30Hostess: The reservation is for whom? Madam.Guest: For me, I am Mrs. Woods.Hostess: Could you please spell it for me? Mrs. Woods?Guest: Is W-O-O-D-S.Hostess: Would you prefer smoking or non-smoking area? Mrs. Woods. Guest: Non-smoking please.Hostess: Sure, Mrs. Woods. I have reserved a table in your name for 4 peoples at 12:30am today in non-smoking area.Guest: Very good, thank you.Hostess: Thank you for calling Mrs. Woods. We are looking forward to seeing you. Good-bye.Taking a Reservation 2Hostess: Good Morning, Coffee Garden, Alan speaking, How may I help you? Guest : I want a table for 6:30 this Evening?Hostess: I am sorry, Sir. All the tables are reserved until 7:30. Would 7:30 be too late for you?Guest : Yes, I am afraid so.Hostess: May I suggest you to go to our Chinese Restaurant, Sir? They may have a table available at 6:30 tonight.Guest: Ok, I will try the chinese restaurant.Receiving the guest 1.Hostess: Good evening, SirGuest : Good evening , My name is Carson, I have booked a table for two for 8pmHostess: Yes, Mr. Carson. That’s right, a table for two.This way please, I will show you to your table.Guest : Thank you.Hostess: Will this table be all right for you Mr. Carson?Guest: Yes, it is fine, thank you.Hostess: Take a seat please. And this is the menu.Guest: Thank you.Receiving the guest 2.Waiter: Good evening Sir and MadamGuest : Good evening, Do you have a table for two.Hostess: Certainly. Would you prefer a smoking or non-smoking table Guest : Non-smoking pleaseHostess: Sure, this way please.How about this table?Guest: That’s fine.Hostess: Take a seat please.Would you like to have buffet or a la carte?Guest: A la carteHostess: Please have a look at the menu, I’ll be right back.Guest: Thank you.Hostess: You’re welcome.Useful Sentences常用例句- May I take your order我现在可以帮您点菜吗？- What kind of fruit would you like?您喜欢吃什么水果？- What would you like to drink?您喜欢喝什么？- How are you doing this morning?您今天怎么样？- May I have your name and room number please. 可以告诉我您的姓名和房间号吗?- I’d like to reserve a table for three.我要定张3 人台。