客房预订单(中英文)
和颐酒店各类中英双语票据
临时住宿登记表FO-0001 REGISTRATION FORM OF TEMPORARY RESIDENCE以下表格请用正楷填写Please fill in with block letters姓名性别国籍(籍贯) 年龄民族Name Gender Nationality(Native Place)Age Nation工作单位及职务Unit & Vocation户口所在地Permanent Address证件号码____ ____ _________ ____ ____ ____ ____ ____ ____ ____ ____ ____ ________ ____ ____ ____ ID NO.到店日期离店日期拟住天数Date of Arrival Date of Departure Occupancy Days由何处来目的：旅游商务同住关系From Purpose: Tour Business Relation of Occupants预定号码Reservation NO.结算方式Expenses will be paid by现金□Cash旅行社凭单□Travel Voucher信用卡□Credit Card公司□Company支票□Cheque客房类型Room type标准房□大床房□商务标准房□商务大床房□星月房□至尊房□Standard (Double)Single (Big Size)Business Double Business Single special Suite房间号码房价Room Number Room Rate【注Notes】1.贵重物品(价值￥600元以上)请寄存前台，否则失窃由旅客自己负责，与酒店无涉。
Please keep valuables above RMB 600 at Front Desk. Otherwise, the hotel will have no responsibility for any situation.2.每日离店时间为中午12:00。
最全酒店房型中英文对照
酒店房型英文名称基本房型(BASIC)：标准房Standard Room高级房Superior Room豪华房Deluxe Room商务房Business Room山景房Mountain-view Room市景房City-view Room湖景房Lake-view Room海景房Ocean-view Room江景房River-view Room行政房Executive Room特价房Special Promotion**双床房Twin Room**大床房Queen Room**单人房Single Room**双人房Double Room单人房Single Room单床房Single Room(double occupancy)大床房Queen Room三人房Triple Room家庭房Family Room套房Suite高级套房Superior Suite豪华套房Deluxe Suite商务套房Business Suite行政套房Executive Suite总统套房Presidential Suite阳光房Sunshine Room时尚房Superior Room崖景房Cliff-view Room限量房Special Promotion内景房Atrium-view Room豪华大房间Deluxe Grand Room情侣房Lovers’Room舒适房Deluxe Room电脑/数字房Smart Room大使套房Embassy Suite舒适房Superior Room大床房以床宽为准：bed width>=1.5m,queen bed room;>=1.8m,king bed room;>=2m, double bed room.常见后缀：Some suffix words**房（单人）(single occupancy)（套票）(package)（包价）(package)（特价）(special promotion)（包价*晚）(package for*nights)（限住*晚）(*consecutive nights only)（连住*晚及以上）(minimum of*nights)（提前*天预订）(*days advanced booking)（一室一厅）(one-bedroom)（二室一厅）(two-bedroom)（三室一厅）(three-bedroom)（无窗）(no window)（主楼）(main villa)（附楼）(affiliated villa)（带阳台）(with balcony)（A座）(villa A)（南/北座）(south/north villa)（内窗）(interior window)（阳面/阴面）(sunny/no sun)（圆床）(round bed)（水床）(water bed)（金座）(golden villa)供在酒店房型设计时参考。
酒店英语中英
酒店英语HOTEL ENGLISH人力资源部 Human Resources●团队成员 Associate●后线/前线 Back of House / Front of House●一线员工 Rank and File●行政委员会 Executive mittee / Ex●员工敬业度指数调查 Associate Engagement Survey●早会/班前会/部门会议 Morning Briefing / Pre-shift Meeting /DepartmentalMeeting●员工餐厅 Associate Restaurant●房屋补贴 House Allowance●年假 Annual Leave●个人简历 CV-Curriculum Vitae●排班表 Duty Roster●五险一金 Social Insurance & Housing Fond●早退 Early Leave●迟到 Be Late●月度优秀员工 Monthly Outstanding Associates●年度优秀员工 Yearly Outstanding Associates●部门优秀培训师-季度 Brilliant Department Trainer●背景调查 Reference Check●补休 pensation Day●人数 Headcount●内部调动 Internal Transfer●编制 Manning●AB级成员入职培训-熟悉计划 Familiarization●信息发布栏/公示栏 Notice Board●空缺职位 Vacancy●两头班 Split Shift●早班 / 晚班 Morning Shift / Night Shift●工作表现评估 Performance Appraisal●管理培训生 Management Trainee●实习生 Trainee●行为面试技巧培训 Behavior Based Interview●员工大会 State of Union●运营操作标准 Standard Operating Procedure●政策与程序 Policy & Procedure●岗位职责描述 Job Description财务部 Finance●应付 AP-Accounts Payable●应收 AR-Accounts Receivable●固定资产 Capital Asset●成本控制 Cost Control●汇率 Exchange Rate●损益 Profit & Loss●毛利 GOP-Gross Operating Profit●收益/收入 Revenue/Ine●单价 Unit Price市场销售部 Sales & Marketing●每日平均房价 ADR-Average Daily Rate●散客 FIT-Fully Independent Traveler●贵宾 VIP-Very Important Person●会议、奖励旅游、大型企业会议、活动展览和节事活动 MICE - Meeting, Incentive,Conference, Event●预订 Reservation●市场传讯部 Mar - Marketing munication●最优 BAR-Best Available Rate●宴会预订单 BEO-Banquet Event Order餐饮部 Food & Beverage●客房送餐服务 Room Service前厅部 Front Office●押金 Advanced Deposit●预授权 Pre-authorization●入住登记手续 Check In●离店手续 Check Out●礼宾部 Concierge●机场代表（接机人） Airport Representative●担保 Guarantee●住店客人 In House Guest●叫早 Morning Call●预订未抵达 No Show●自动取款机 ATM-Automatic Teller Machine客房部 Housekeeping●干净的空房 VC-Vacant Clean●请勿打扰 DND-DO NOT DISTURB●维修房 OOO-Out of Order●客人失物招领处 L&F-Lost & Found●自用房 House Use●干净的住客房 OC-Occupied Clean●住客脏房 OD - Occupied Dirty●脏的空房 VD - Vacant Dirty●国际长途 IDD-International Direct Dial●国内长途 DDD- Domestic Direct Dial安全部 Security●疏散演练 Evacuation Drill●疏散出口 Evacuation Exit●消防栓 Fire Hydrant●消防水泵 Fire Pump●急救 First Aid●灭火器 Fire Extinguisher●消防安全 Fire Safety工程部 Engineer●空调 AC-Air Conditioner●弱电 Audio & Video●转换器 Adaptor●配电箱 MCB Box / Distribution Box●有线电视 Cable TV●百叶窗 Blind●消防喷淋 Sprinkler●温度调节器 Thermostat●维护、保养 Maintenance ●维修 Repair。
酒店英语(客房预订)
豪华房 Deluxe Room 商务房 Business Room 高级套房 Superior Suite 豪华套房 Deluxe Suite 商务套房 Business Suite 总统套房 Presidential Suite
Suite
1. Look at the following pictures of different rooms, can you name them in English?
a twin room a standard room
a single room a suite
Ocean –view room Lake- view room Ocean-view Mountain-view room City customer: You are the customer. You prefers to book a twin room with ocean view, from July,5th to 8th. You agree to make a guaranteed reservation.
River-view room
Room type
a twin room a standard room a single room a suite ….
Bed-size
view
queensize king-size
Ocean –view room City –view room ….
Company Logo
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5. Review what is learned in the dialogue: Words: availability Expressions:您想要什么样的房间？ 我想要….. 180元的单间 让您久等了。 信用卡担保预定 保留房间至…
客房预定管理
第一节 客房预定的基础知识
• 一、房价的基本类型 （一）公布房价：是在饭店价目表上公布的各种类型的现行房价，也称基本价格、 门市价或散客价。 1、欧式计价（ep）：是指饭店的客房价格仅包含房租，不含餐食费用。在通常 情况下，只要饭店未向客人特别说明的报价，均为欧式计价形式。 2、美食计价（ap)：指饭店的客房价格包括房租以及一日早、午、晚三餐的费用。 只有少数地处偏远地区的度假饭店沿用。 3、修正美式计价（mp）：指饭店的客房价格包括房租和早餐以及午餐或晚餐的 费用，也称“半包餐”计价，既可以使客人有较大自由安排把你天活动，由 能为饭店带来一定的效益。 4、欧陆式计价（cp）：是指饭店的客房价格包括房租及一份简单的早餐——咖 啡、面包及果汁。 5、百慕大计价（bp）：指饭店的客房价格包括房租和一顿丰盛的西式早餐。这 种计价形式对商务旅客有较大吸引力。
二、折扣策略的实施(为实现定价目标而采取的营业手段）
1、数量折扣：即根据购买饭店产品数量的多少实行一定比例的折扣。购买数量 越多，折扣也就越大。具体还可以分为累进折扣和非累进折扣。 累进折扣是在规定的时间内同一购买者购买达到一定数量时，可给予一定的折扣 优惠。通常折扣随购买数量的增多而增大。这种方式有利于建立饭店与客人 之间长期固定的合作关系，有利于稳定客源渠道，保证销售量的稳定增长。 非累进折扣是规定购买者每次达到一定数量或金额时饭店给予的价格折扣，购买 的数量越多，折扣越大。它有利于鼓励和刺激购买者扩大买量，同时减少交 易成本。 饭店业常用的数量折扣方法有公司价、团队价、常住旅客价和会议价等等。 2、季节折扣：根据饭店产品季节性波动较大的特点，在淡季给予客人价格折扣。 它有利于饭店的设施和服务在淡季可被充分利用，从而利于饭店的正常经营。
四、客房预定的操作形式及分类方法
酒店预定确认书范文英语
酒店预定确认书范文英语Here's a sample of a hotel reservation confirmation in English, written in a conversational and informal tonewhile adhering to the given requirements:Alright, your hotel booking is all set! Just to confirm, you've booked a double room for two nights from the 10th to the 12th of next month. We've got you down for a non-smoking room on the 10th floor with a city view.We're really looking forward to having you as our guest. Don't forget to bring your ID and the confirmation email when you check in. It'll make the process smoother. Also, our breakfast is pretty awesome, so definitely give it atry!Oh, and by the way, the hotel is located in the heartof the city, so you'll find plenty of restaurants, shops, and attractions nearby. If you need any recommendations or help with directions, don't hesitate to ask our staff.They're always happy to assist.Lastly, we just wanted to mention that our check-in time is from 3 pm, and check-out is by 11 am. If you have any special requests or need a different check-in/out time, let us know in advance so we can accommodate you.So there you have it!。
客房预定
及持卡人姓名等以书面形式通知饭店，达到保证性预定的目的。 即使因各种原因客人不能按时抵店，饭店仍可以通过银行或信用 卡公司获取房费收入。例如，美国运通公司组织的“信用卡订房 担保计划”，对持有“运通卡”的客人，在订房后未按时到店， 饭店可以根据订房客人的信用卡号码，姓名及”no show”（预定 未到）记录等相关文件向美国运通信用卡公司或授权的机构收取 相关房费，减少饭店的经济损失。
预定概述
一、什么是客房预定 是指客人在抵店之前对饭店客房的预先的
定约。即客人通过使用电话、传真、书信 等各种方式与饭店联系预约客房，饭店则 根据客房的可供状况，决定是否满足客人 的订房要求。
二、客房预定工作的重要性
酒店客房的销售，并不只是销售部或客房 部的事，作为直接接受客人订房的预定工 作的前厅部在整个客房销售的过程中起着 承前启后的作用。主要体现在以下两个方 面：
6、熟悉房型
(1)单人间(Single Room) (2)双人间(大床间，Double Room) (3)标准间(双床间，twin Room) (4)三人间(Triple Room) (5)商务间(Business Room) (6)双套间(Standard Suite) (7)多套间 (8)立体套间(Duplex suite) (9)豪华套间(Deluxe Suite) (10)总统套间(Presidential Suite)
4．备好报表、表格、收据
按岗位工作任务及班次的区分，将所需要的各种报表、 表格、收据等分门别类，整齐有序地摆放在规定的位置。
房价种类
5、掌握房价
标准价(Rack Rate)
团队价(Group Rate)
酒店预定确认书范文英语
酒店预定确认书范文英语英文回答：Reservation Confirmation.Confirmation Number: 123456789。
Hotel: Grand Hyatt Hotel.Address: 123 Main Street, Anytown, CA 12345。
Phone: (123) 456-7890。
Guest Name: John Doe.Arrival Date: March 15, 2023。
Departure Date: March 18, 2023。
Room Type: King Room.Number of Guests: 2。
Rate: $100 per night.Total Amount: $300。
Booking Details:You have booked a King Room at the Grand Hyatt Hotel for 3 nights, from March 15, 2023 to March 18, 2023.The rate for your room is $100 per night, and thetotal amount due is $300.Your confirmation number is 123456789.Payment Details:You have already paid the full amount of $300 for your stay.Your payment was processed through [payment method].Cancellation Policy:This reservation can be cancelled without penalty up to 48 hours prior to your arrival date.If you cancel your reservation within 48 hours of your arrival date, you will be charged the full amount of your stay.Additional Information:Check-in time is 3:00 PM.Check-out time is 12:00 PM.You will be required to present a valid photo ID upon check-in.Please contact the hotel directly if you have any questions or requests.We look forward to welcoming you to the Grand Hyatt Hotel.中文回答：酒店预定确认书。