Key to Unit 1秘书英语答案(高职高专 王毅主编)

Key to Unit 1 How Does One Become a Secretary?
Section 1 Being Interviewed
I.
1.personnel
2.manager
3. in
4.answer
5.to
6. qualifications
7.personal
8.interview 9. graduated 10.from 11. Secretarial 12.Management 13. office 14.work 15. main 16.duty 17. typing 18. bilingual 19. apply 20.for 21. enjoys 22. challenging 23. deal 24.with 25. position 26. routine 27. teaming 28.up 29.with 30. confident 31. maximize 32. folk 33.songs 34. be
35.married 36. salary 37. assignment 38. benefits 39. insurance 40. opportunity
III.
2.
(1)what has made you decide to apply for a position here?
(2) My responsibilities include typing, filing, and answering telephone
(3) you’re looking for an executive secretary
(4) assist me in my daily routine, dealing with correspondence
(5) I am more confident that I am able to handle the office routine.
5.
1)I am very happy that I have the chance for this personal interview.
2)I had a part-time job for three months at Far East Trade Company as a
personnel assistant.
3)As a secretary I usually need to deal with people from other cultures.
4)My plan is to become a successful secretary because I have been well
trained for this.
5) A secretary must team up with other coleagues for a smooth operation
to maximize working efficiency.
6)I want to ask about the salary and benefits in the company.
Section 2 Preparing an Interview
I.
1.affair
2.employer
3.that
4.as
5.who
6.it
7.themselves
8.sector
9.ahead 10.advantage 11.capabilities 12.and 13.you 14.arrive 15.understand 16.and 17.Smile 18.or 19.remember 20.the 21.light 22.out 23.nature
III.
3. 1) besides, to 2) out, for, for 3) on, for, off 4) to 5) of
4. 1)To be 2) limited 3) will remember 4) interviews 5) to attract 6) to appear 7) avoiding 8) putting 9) requiring 10) are
Section 3 Writing a Letter of Application and Resume
I.
1. application
2. resume
3.. company
4. qualifications
5. arrange
6. sincerely
7. particular
8. truthful
9.emphasize 10. provide 11. interview 12. indicate 13. working 14 experience 15. concise 16. complete 17. page 18. address 19. graduation 20. objective 21. position 22. samples
III.
2.
1)I know from your advertisement in China Trade that your company is
looking for a secretary. This position has aroused my great interest. 2)My major and working experience will enable me to be competent for
this position.
3)Oriental company has been enjoying a very good commercial
reputation, so I have a keen interest in working for your company.
4)I hope I can have a chance for an interview regarding my qualifications
for this position.
5)I am sincere, enthusiastic, hardworking and of team spirit.
Section 4 Getting Some Knowledge of a Secretary
I.
1. employee
2. changed
3. private
4. secret
5. transact
6. society
7. Professional
8. office
9. judgment 10. employed 11. documents 12. arrangements 13. routine 14. executive’s 15. office
III.
2. 1) T 2) F 3) F 4) F 5) F
T apescripts
Unit 1 How Does One Become a Secretary?
Section 1 Being Interviewed
A: Come in, please. My name is Chu Tianshu, the personnel manager. How do you do?
B:I’m ZhangYi. How do you do?
A: Please have a seat.
B: Thank you.
A: We have received your letter in answer to our advertisement. I would like to talk with you regarding your qualifications for this position.
B: Yes, Sir. I am very happy that I have the chance for this personal interview.
A: Could you tell me a little bit about yourself, please?
B: I was born in 1979. I live in Beijing. I graduated from Beijing No. 4 Middle School in 1997. Then I went to Beihua University and studied in the Department of Secretarial Management and graduated only last year. A: Do you have any experience relating to office work?
B: Yes, I had a part–time job for three months at Far East Trading Company as a secretary.
A: Oh, really?
B: Yes, it was a very interesting experience.
A: What was your main duty?
B: Mostly typing and answering the phones.
A: Oh, very good. But you know that we're really looking for a bilingual secretary. May I know what has made you decide to apply for a position as a secretary here?
B: Well, I think your company enjoys a very high reputation in Beijing and working here is very challenging. And for me the most important thing is to find work where I can meet with and deal with people from other cultures. As a Chinese, this seems to be the most exciting thing I can do. Besides, I feel I am ready for a challenging position.
A: I see. Great. As secretary here, you will assi st your superior in his or her daily routine, dealing with correspondence and teaming up with people in the office for a smooth operation. How do you feel about routine work?
B: A secretary’s work is often routine work. I’m confident that I’m able to handle the office routine. I’ve been well trained for this.
A: What do you think of the new idea of “to work with the boss”?
B: “To work with the boss” means to work as a team-member with the boss in order to maximize efficiency. I believe it also means that the secretary and the boss have a mutual respect for each other.
A: What are your hobbies? What do you like to do in your spare time?
B: Well, I like reading, and listening to music, especially Chinese folk songs. I practice calligraphy and I like it very much.
A: What are your plans for the future?
B: My plan is just to become a successful secretary.
A: Will you be married and have a baby in the near future?
B: I don’t think I will have any baby within four years.
A: Good. Now do you have any questions you’d like to ask me about this company?
B: Yes, I’d like to ask about the salary. How is it determined?
A: Well, all new clerical employees begin at a standard salary of RMB 800 yuan per month. Then, after the training period, you are given an assignment. Someone like you may be given a higher-ranking assignment, and then you would get a higher monthly salary.
B: What about other benefits?
A: All employees must join the health insurance program, and there are many other benefits. I think most of them are explained in our brochure. Did you get a copy?
B: Yes, I did. Thank you.
A: Any more questions?
B: No. Thank you very much for giving me the opportunity.
A: You’re welcome. We’ll keep you informed of the result of the interviews sometime next week. Thank you for coming. Good – bye, Miss Zhang.
B: Good – bye.
.
Section2 Preparing an Interview
The first thing to remember when you go for a job interview is that this is not a one-sided affair. You can treat it in the same way that you treat a negotiation. After all, both you and the prospective employer are selling something. If you approach an interview with th e attitude “any job will do”, the interviewer will realize that immediately. If the job is worth anything, you won’t get it.
You should prepare yourself for an interview just as you would do for a negotiation. Find out as much as you can about the company and the person who is to interview you. Don’t be caught unawares. Go to the internet and look at the company’s website. Compare it with that of its competitors. Alternatively, look at the Yellow Pages or trade magazines to see how they advertise themselves. Make enquiries at the Chamber of Commerce and other relevant organizations. Find out at least a little about the sector so that you can ask interesting questions.
Think of and note down your strengths and the opportunities that lie ahead. No matter how high unemployment is, regardless of how miserable you are in your current job, it’s always an advantage to see things in a positive light. If you have little or no experience in a particular area, consider your capabilities in a similar area. Spend some time trying to imagine what type of employee the company is looking for and what makes you suitable for the job being advertised.
First impressions count, so look good and feel good before you go. Choose clothes that make you feel confident. Find out what clothes may put the interviewer off. Ensure you arrive at the interview with time to spare. According to more than one recruitment agency we spoke to, interviewees must understand the importance not only of their personal appearance but also of their body language. During the interview breathe calmly and try not to appear too nervous. Look the interviewer in the eye and adopt similar body language to theirs. Smile and feel relaxed, enthusiastic and assertive. Remember one thing, though, assertive does not mean aggressive.
Don’t just answer “yes” or “no” to questions. Treat every question as an opportunity to demonstrate that you are suitable for the job, but remember to stick to the point. When asked about your interests, include group as well as individual activities. Be on the lookout for tricky questions about your personal life. You don’t need to lie; just sell yourself in the best
light. This is something the interviewer needs to be able to do as well. You have the right to find out whether or not you want to work for the company. Furthermore, your interest in the nature of the company and how it is run may well end up being your big selling point.
Section 3 Writing a Letter of Application and Resume
A: Hey, here is an advertisement for the position of Personnel Assistant. I want to try it through a job application letter and my resume Do you know how to sell my qualifications to the company effectively?
B: According to what I know, in such a letter, you should present the organization your interests in and qualifications for the position, while in your resume you should introduce the main points of them.
A: Then how should I arrange it in the concrete form.
B: In the opening paragraph, you should state sincerely the reason for your letter, identify the particular position you’re applying for, and you may also indicate how you learned about the company. The opening should be short, and truthful.
A: I know, that is to attract the reader’s attention. How about the body part? B: This part is the most important part, you can have one or two paragraphs to highlight your strongest qualifications and relate them directly to the needs of the position you are applying for. And the secret to move the reader is to provide specific and credible information about yourself to support your statements.
A: I see. Then what’s the use of the ending?
B: Though this part is usually short, it is absolutely necessary. In it, you should ask for a personal interview politely and provide your phone number, your address or e-mail for the reader. And remember to indicate the time available.
A: Ok, I’ve got it. Now, how about a resume?
B: Well, a resume is always included with the job application letter. It should serve as a brief record of your personal qualifications and experience, including education and working experience.
A: Should I make it in details or …
B: Actually no. Typically, the readers only spend a very short time reading each resume and select some to study in more detail. So a successful resume should be very concise but complete, and usually no longer than one page for the entry-level positions.
A: Then what should be necessarily there?
B: The following information is generally believed to be essential in resume:
●Name, address, and telephone number
●Job objective
●Major, degree, name of your school, and date of graduation.
●Special aptitudes and skills
Jobs held, employing company, date of employment and job duty (if you have)
A: Can you explain a bit about the “job objective”?
B: Ok, it is simply what job or position you are looking for.
A: I hope I can do a good job before I get the job.
B: By the way, here are some samples for you to refer to.
A: How thoughtful you are. Thanks.
B: this is the application letter.
Dear Mrs. Swan:
I know from different media and my friends that you are a
company specialized in evening dress for more than ten years and
have a good commercial reputation. Your advertisement in
BEIJING DAIL Y of December 12th stating that you are looking
for “an executive secretary” has aroused my great interest.
I will graduate from Beihua University in June and I believe
that the skills I attained and the knowledge I gained will enable
me to be an efficient secretary in your company. During my four
years of study in the executive secretarial science program at
Beihua University, my goal was to become qualified to work as an
efficient secretary.
I am confident of dealing with office routine because I can
type at rate of 70 words per minute, take dictation at 120 words
per minute, transcribe telephone message, and file etc.. While
fluent spoken English and effective written English, efficient
travel and meeting arrangements, smooth business communication
skills and driving can enable me to perform a variety of duties for
a busy executive.
I have acquired a broad concept of the business world from
those business administration courses I studied. From my summer
jobs, listed on the enclosed resume, I learned the importance of
cooperating with the other workers and of being dependable.
I have a keen interest in working with ABC Company. May I
have an appointment to discuss my qualification as a secretary
with your company? You can find me at 23765898 anytime after
9:00 p.m..
Sincerely,
Miss Terry Roberts
B: And the following is the resume.
Zhang Yi
234 Xiaoquan Street
Xing’an City, Hebei 546123
OBJECTIVE: SECRETARY
EDUCATION
Beihua University
Degree: B. A. 2001
Major: Secretarial Management
Courses: Typewriting (70 words a minute); shorthand (120 words a minute); secretarial procedure (correspondence, filing,
telephone, financial, records, report research and writing,
travel arrangements); English; psychology; business law;
economics; statistics; business communications. ACTIVITIES
Assistant Editor, Red, Yellow and White, College student
literary magazine
Secretary, Student Union of Beihua University
PART-TIME WORK EXPERIENCE
Summer, 2000 Far East Trading Company, Beijing
Assistant to Sales Manager, Mrs. Li Min,
Checking assignments, answering telephone,
transcribing dictation, typing etc.
Autumn, 1999 Orient Company, Guangzhou.
Secretary and interpreter to the director, Mr. Zheng,
checking assignments, interpreting for business
negotiations and business communication
Section 4 Getting Some Knowledge of a Secretary The word of secretary comes from the Latin word sēcrētārius, meaning “confidential employee.” A secretary of today is still an employee who is privy to confidential information. In that respect, the job has not changed.
As The Oxford English Dictionary says, a secretary is one who is entrusted with private or secret matters and one who is employed to conduct correspondence, to keep records, and usually to transact various other businesses, for another person or for a society, corporation, or public body. While American Professional Secretaries International (APSI) defines a secretary as an executive assistant who possesses a mastery of office skills, demonstrates the ability to assume responsibility without direct supervision, exercises initiative and judgment, and makes decisions within the scope of assigned authority.
Accordingly, a secretary employed usually does almost everything in the office as follows: typing, keyboarding; transcribing; processing mail; telephoning; scheduling appointments; greeting visitors; composing and editing documents; researching and coordinating meetings, conferences, and teleconferences; making travel arrangements; handling reprographics; and organizing time and work, etc. These form the daily office routine for a secretary. In the modern society the secretary is an important member of the management team, responsible not only for carrying out the executive’s wishes but also for helping to maintain a well-organized and efficient office. In other words, a secretary entering the work force is to face a lot of possible job situations. Therefore only those who have received specialized professional training will be survivals in a world where the methods of handling information are complex.
Technically, according to the survey by APSI in 1981, the titles of secretaries can be classified into the five kinds: Administrative Assistant, Administrative secretary, Executive Secretary, Secretary, and Secretary-Receptionist Each of them has his or her respective techniques and qualifications but they all have to have: secretarial skills, organizational ability, administrative ability, good communication skills, self-starter and the like before they serve as a professional secretary.
译文
第一部分
A: 请进，我是人事经理楚天舒。

你好。

B: 我叫张一。

你好。

A: 请坐。

B: 谢谢。

A: 你对我们所登广告的信我们已经收到了。

我想和你谈谈你应聘这个职位的条件。

B: 好的。

我很高兴能得到这个面试机会。

A: 能请你介绍一下你自己吗？
B: 我1979年出生。

住在北京。

1997年从北京四中毕业。

接着在北华大学秘书管理系学习，去年刚毕业。

A: 你有相关的办公室工作经验吗？
B: 有，我曾经在远东贸易公司兼职当过三个月秘书。

A: 哦，是吗？
B: 是的，那是一段很有意思的经历。

A: 你的主要职责是什么？
B: 主要是打字和接电话。

A: 很好。

但你知道，实际上我们要招聘的是一位双语秘书。

你能说说你为什么来我们公司应聘秘书的职位。

B: 嗯，我想你们公司在北京声誉很好，而且这工作有挑战性。

就我自己来说，最重要的是找到一份能跟来自其它文化的人们打交道的工作。

作为中国人，这似乎是我能做到的最令人兴奋的事。

而且，我觉得我随时可以接受一个富有挑战性的职位。

A: 我明白了。

很好。

在这儿当秘书，你要协助你的上司处理日常事务，处理函件，并与办公室的人员合作顺利完成工作。

你对日常事务有什么看法？
B: 秘书工作往往就是些日常事务。

我自信我有能力处理好办公室日常工作。

我在这方面有过充分的训练。

A: 你是怎么理解“与上司共事”这一新理念的。

B:“与上司共事”意味着作为团队一员要与上司协作达到最高的工作效率。

我认为这同时也意味着秘书和上司要相互尊重。

A: 你有什么爱好吗？你在闲暇时间都做些什么？
嗯，我喜欢看书，听音乐，特别是中国民歌。

我也练书法，很喜欢书法。

A: 你对你的将来有什么计划吗？
B: 我的计划就是成为一名成功的秘书。

A: 你会很快结婚生孩子吗？
B: 我想我四年内不会要小孩的。

A: 是吗.你有什么关于公司的问题要问吗？
B: 有，我想问问工资是怎样算的。

A: 嗯，所有新招来的办公室人员都是每月人民币800元。

然后，过了培训期，就会给你新的任命。

像你这样的有可能被任命到一个更高的职位，你也会拿到更高的月工资。

B: 其他的福利如何呢？
所有的雇员都享受健康保险，还有其他的许多福利。

我想大多数福利在我们的简介材料中都有介绍。

你拿到了吗？
B: 有了，谢谢。

A: 还有其他问题吗？
B: 没有了。

非常感谢你给我这个机会。

A: 不客气。

下周我们就会通知你面试的结果。

很高兴你能来。

再见，张小姐。

B: 再见。

第二部分
准备面试
应聘面试，要记住最关键的一点是面试不是单向的。

你可以像看待一席谈判那样来看待它。

毕竟，你和你未来的雇主都在推销。

如果你抱着一种“什么工作都行”的态度去面试，面试官很快就会觉察到。

即使这个工作很好，你不会得到它。

你应该象准备谈判那样来准备你的面试。

尽你所能找出关于该公司和要面试你的人的一切资料。

别不知不觉被抓住。

可以上网去看看该公司的网站。

把它和它的竟争者作比较。

或者，查查黄页或贸易杂志看看它如何做广告。

至少找出一点应聘部门的资料以便于提问题。

考虑并记下你的长处和摆在面前的机会。

不论失业率有多高，也不管你目前的工作有多么不如意，能看到事物积极的方面是明智的。

如果你在某个领域没有或只有极少的经验，考虑你在相近领域的能力。

花点时间试着想想该公司可能会聘用什么类型的雇员，还有你应聘这份工作的优势。

第一印象是很重要的，因此要外表好看还要感觉良好。

应该选择让自己很自信的服装。

找出什么服装可能会使面试官反感。

确保你能提前到达面试的地方。

据我们所了解到的几家招聘机构称，应聘人不但要重视个人形象还应该注意他们的身势语言。

在面试过程中要镇静不应太过紧张。

要正视面试官并采用与他们相似的身势语言。

应微笑，放松，热情，并且自信。

但是要记住自信并不是要咄咄逼人。

别对每个问题都只回答“是”或“不是”。

应把每个问题都看作是证明你合适这份工作的机会，但是记住回答要中肯。

问到你的爱好时，集体的和个人的活动都要列举一些。

回答有关你私人生活的棘手问题时一定要小心。

你没必要撒谎，从你最好的角度展现你自己。

这也是面试官需要做到的一点。

你有权决定你是否想在这个公司工作。

另外，你对该公司性质和如何经营的兴趣可能最终将成为你最大的卖点。

第三部分写求职信和简历
A: 嗨，这儿有个招聘人事助理的广告。

我想写封求职信和一份简历去试试。

你知道怎们向那公司有效地推销我的能力吗。

B: 据我所知，在这份信中你应该向该公司描述你对该职位的兴趣和获得该职位的资格，而在你的简历中你应该介绍这些兴趣和条件的重点。

A: 那具体是如何组织的呢？
B: 在第一段中，你要如实陈述你写这封信的原因，指明你所申请的职位。

同时你也可以写你是怎么知道这个公司的。

第一段应简短，诚实。

A: 知道了，这是为了吸引读者的注意。

那正文怎么写呢?
B: 这是最主要的一部分，你可以有一两段来强调你最突出的条件并把它们和你正在申请的职位的需要联系起来。

打动读者的秘密在于向他们陈述具体可信的，能支持你的陈述的信息。

A: 明白了。

那结尾怎么写呢？
B: 虽然这部分通常很短，但它是绝对必要的。

在这部分，你应该有礼貌地要求面试并给读者留下你的电话号码，你的地址或电子邮件。

要记得说明你有空的时间。

A: 好的，我知道了。

那简历怎么写呢？
B: 唔，简历通常是包括在求职信中的。

它应该是你个人资格和经历，包括教育和工作经验的一个简短报告，
A: 我应该写得详细些吗还是···
B: 其实不用很详细。

实际上，看的人只会用很短的时间来阅读每份简历然后再挑出一部分来细看。

所以成功的简历应该非常简明而全面，入门水平职位的简历通常不超过一页。

A: 哪些东西是必要写的呢？
B: 以下这些信息通常在简历中是很必要的：
⏹姓名、地址、和电话号码
⏹工作目标
⏹专业、学位、学校和毕业时间
⏹特长
⏹以前的工作、聘用的公司、聘用的时间和工作职责（如果有
的话）
A: 你能稍微解释一下什么是“工作目标”吗？
B: 好的。

简单来讲它就是你正在找的工作或职位。

A: 我希望我在找到这份工作之前打个漂亮仗。

B: 顺便提一句，这儿有些样信给你参考。

A: 你真是周到。

谢谢。

B: 这是一封求职信。

斯旺女士，
很多媒体还有我的朋友都提到贵公司专门经营晚礼服已有十年了，一直享有很好的商誉。

贵公司在12月12日的北京日报上招聘“行政秘书”的广告引起我很大的兴趣。

今年七月份我将从北华大学毕业，我相信我所学的技巧和知识能让我胜任贵公司的秘书一职。

在北华大学学习行政秘书课程的四年中，成为一名高效的秘书一直是我的目标。

我有自信处理好办公室的日常工作。

这是因为我每分钟能打70个字，做记录每分钟120字，可以转录电话信息，会归档等等。

流利的英语口语和有效的英语书面表达、高效的旅游和会议安排、熟练的商业交际技巧和驾驶使我可以为忙碌的上司完成各种任务。

我在商业管理课程上学到很多商业理念。

在简历中所列的暑假工作中，我认识到与其他员工合作的重要性也认识到做个值得信赖的人的重要性。

我很有兴趣到ABC公司工作。

我能否有机会与贵公司面谈我做秘书的资格？请您拨打23765898晚上9点以后都能找到我。

谨启
张一
B: 以下是一份简历。

张一
小泉路234号
河北省兴安市546123
工作目标：秘书
教育背景
北华大学
学位：文学学士2001
专业：秘书管理
课程：打字（每分钟70字），速记（每分钟120字），秘书实
务（函电、归档、接电话、财务、记录、报告调查、
写作和旅游安排），英语，心理学，商业法，经济学，
统计学，商业交际等。

活动
助理编辑，《红黄白》大学生文学杂志
秘书，北华大学学生会
兼职经历
2000 夏天在北京远东贸易公司给李敏女士
做销售经理助理，核对工作安排，
接电话，誊写口述，打字等等
1999 秋天在广州东方公司
为郑经理做秘书兼翻译
核对工作安排，为贸易谈判和商业交际做口译
第四部分了解秘书
秘书一词源自拉丁语单词，意为“心腹雇员”。

今天的秘书仍然是与机密信息有关的人物。

从这一点来讲，这个工作并没有什么变化。

按《牛津英语大辞典》的解释，秘书是可以委以私人或秘密事务的人，他是指被雇佣来为他人、社团、公司和公众机构处理函件，做记录，以及处理其他各种事务的人。

《美国国际职业秘书》把秘书定义为掌握办公室技巧的行政助理，他具有不需要直接监督就能承担责任的能力，并能在授予的权力范围内发挥创造性，做判断，做决定。

因此,受聘的秘书通常需要完成几乎以下所有的办公室事务:打字、键盘录入，转录，处理邮件，接听电话，安排约会，接待来访者，编写和修订文件，调查和协调会议、会面和电话会议，做旅游安排，复印，并安排时间和组织工作等等。

这一些构成了秘书的日常办公室事务。

在现代社会，秘书是管理团队中重要的一员，不但要负责完成上司的意愿还要帮助维持组织良好、工作高效的办公室。

换句话说实际工作中的秘书会面临许多可能的工作情景。

因此，只有那些受过专门职业训练的秘书才能在一个处理信息方法很复杂的世界里生存。

从称谓上讲，根据ASPI1981年的调查表明秘书头衔可以分为五种：行政管理助理、行政管理秘书、行政秘书、秘书和接待秘书。

每一种都有它们各自的技巧和资格。

但是，在他们成为职业秘书之前都必须掌握：秘书技巧、组织能力、管理能力、良好的交际技巧和主动精神等等。