跨文化交际案例分析万能模板英语
跨文化交际案例分析万能模板英语
引言
跨文化交际是指在不同文化背景下的人们进行交流与沟通。由于不同国家和地
区的历史、地理、宗教、价值观念等方面的特点差异，跨文化交际中可能会出现一系列的问题和挑战。本文将通过分析一个跨文化交际案例来展示一个万能模板，帮助人们更好地理解和应对跨文化交际中的挑战。
案例背景
在这个案例中，我们将探讨一位英国商人在中国进行商务洽谈的经历。该商人
名叫约翰，他代表一家英国公司前往中国与一家当地公司进行合作洽谈。双方在商务洽谈的过程中遇到了许多跨文化交际的问题，这不仅对双方的商务合作产生了不良影响，也给他们个人之间的关系带来了一定的困扰。
案例分析
问题一：语言障碍
约翰在中国的商务洽谈中遇到了语言障碍。他虽然会一些基础的中文，但在专
业术语和商务用语方面仍感到困惑。当约翰试图用英文与中国合作方进行交流时，他发现对方的英文水平并不理想，而在这个重要的商务场合，使用自己的母语并不合适。这种语言障碍给双方的沟通造成了困难。
解决方案一：雇佣翻译或认可的语言中介
为了解决语言障碍问题，约翰可以雇佣一位翻译或是寻找一位可以提供专业翻
译服务的中介机构。这样可以确保双方沟通的顺畅性和准确性。同时，约翰也可以考虑提前准备一些常用商务用语的翻译，以备需要时参考和使用。
问题二：文化差异
文化差异是跨文化交际中常见的问题之一。在这个案例中，约翰和他的中国合
作方在价值观念、商务礼仪等方面存在着一定的差异。在一次商务会议中，约翰发现中国合作方会不断地打断他的发言并提出质疑。这让约翰感到被不尊重和不重视。
解决方案二：了解对方文化
为了更好地应对文化差异带来的挑战，约翰可以提前了解中国的商务文化和交
际礼仪。他可以阅读相关的书籍或咨询专业人士来获取更多的信息。同时，在商务会议中，他也可以适当地调整自己的表达方式，尽量避免给对方造成不适。
问题三：时间观念
中国和英国在时间观念方面存在差异。在这个案例中，约翰和他的中国合作方在商务洽谈的时间上产生了矛盾。约翰习惯于按时进行安排和约定，但他的中国合作方却常常会迟到或更改会议时间。这给双方的商务合作带来了一定的不稳定性。
解决方案三：灵活应对时间差异
约翰可以更加灵活地应对时间差异问题。他可以提前了解中国合作方的时间观念，并在安排会议时做出相应的调整。此外，他也可以提醒中国合作方事先告知任何可能的时间变动，以便他能更好地做出安排。
结论
跨文化交际在全球化时代变得越来越重要。对于任何一个从事国际商务的人来说，掌握跨文化交际的技巧和策略都是非常重要的。通过分析上述案例，我们可以总结出一些解决跨文化交际问题的万能模板，如雇佣翻译或认可的语言中介，了解对方文化和灵活应对时间差异等。当人们能够更好地理解和应对跨文化交际中的挑战时，他们可以更加顺利地进行商务合作并建立良好的跨文化关系。
跨文化交际案例分析
跨文化交际案例分析 LEKIBM standardization office【IBM5AB- LEKIBMK08- LEKIBM2C】
Case Study 1 Age and Status 两位同事的矛盾使一家数据处理公司的总经理遇到了麻烦。一方是一位踌躇满志的法裔加拿大小伙子，另一方是一位有特许签证的年长的中国女性，而此前两人确实很好的合作伙伴….. Case description: A manager in a data-processing company was having difficulty dealing with a conflict between a young, ambitious French Canadian male and his co-worker, an older Chinese woman who was on a special visa from China. She had recently become uncooperative and had made it clear to the manager that she would not be willing to travel to the capital with her co-worker to hold discussion with legislators about a new product with great enthusiasm. When the manager asked her what the problem was, he received no clear explanation. When he asked her co-worker, the young man had no insights to offer. The young French Canadian was clearly annoyed, however, that the Chinese woman was refusing to share her data with him. That meant he couldn’t make the presentation to the legislators because she had all the key data on her computer disks. The manager repeated questions to her but her “problem” got nowhere. So he changed his approach. He began explaining his concerns, as manger and as spokesperson for the company, about the upcoming meeting with legislators. His explanation about his position was unemotional. In that climate she then felt she could explain her position. She revealed she felt that that as an older, and to her mind, more senior person, she should not be sent to the capitol with a younger employee who would do the presentation of material she had worked hard to develop. That would diminish her status, she felt. The general manger knew the root of his headache. Questions: 1．What do you think caused the conflict? 2. What would you do to resolve the conflict if you were the general manager? 矛盾冲突 这位年长的中国女士投入极大的热情和精力开发产品．却在最后的关键时刻拒绝与年轻的同事一同去向议员做推介：当经理和同事问其原因．她并未做任何明确的回答：而当经理改变策略，不再直接询问原因，而是迂回地讲起自己的困境时，她才道出自己的顾虑。在这位资深年长的中国女士看来，同一位比她年轻的同事一同去国会，并且由对方来做推介会影响到她的地位和威信，因此她无法同意： 原因分析 造成这一矛盾的文化因素有两方面．对地位、年龄的不同态度以及这种不同的表达方式。人对权力的认识因文化背景的不同而不同。根据霍夫斯特的调查研
跨文化英语案例分析万能模板
跨文化英语案例分析万能模板 White Dress 女王的白色长裙:Case analysis: The Indian women might think the wedding ceremony is a funeral if they see the western bride in white gown. The case reflects the similes and metaphors in the text. 案例分析:印度女人可能觉得婚礼是一个葬礼, 如果他们看到西方的新娘的白色礼服。这个案例反映了明喻和隐喻在文本。 Culture is like an iceberg: we can identify the color of the dress worn by women in different cultures, but we do not know the values underneath. Culture is like the water a fish swims in: people wear dress of different colors for different context but they usually take it for granted and never ask why. 文化是像冰山:我们可以辨认颜色衣服的妇女所穿不同的文化, 但我们不知道下面的值。文化是像水鱼游在:人们穿不同颜色的衣服为不同的上下文, 但他们通常是理所当然的, 从不问为什么。 Case 4 (P18) Coconut-skating 椰子-溜冰:Case analysis: The case reflects the characteristics of culture. W e can tell from the case that
跨文化交际案例分析
案例分析 I. Linda Walker is a new American teacher in her fifties and has asked her new colleagues to call her Linda. She’s been invited for dinner to the home of her young Chinese colleague Xu, who is also an English teacher. When Linda arrives, she is introduced to Xu's 5-year old daughter. "Hello, granny," said the little girl in English. "No, not granny," the mother hurriedly corrected. "This is Linda. " ? “But why? She’s so much older than you! How can you be so impolite! “The little girl was puzzled and protested in Chinese. Then Linda's face flushed and didn't know what to say. Fortunately, Linda didn't understand Chinese, though she could sense something was wrong from the little girl' s reaction. What was the reason for the awkwardness in this situation?Why did the little girl think it was impolite to call Linda by her first name? II. Sun Yan was very happy to hear that she had been accepted by TDP Company, a well-known American company in Beijing, in which she had been looking forward to finding a position. When she came to the office on her first day and was introduced to her boss, Mr Blake, she could tell at once he was a kind of person and easy to get along with. Everything went smoothly. My Blake and Sun Yan worked together well. Mr Blake had confidence in Sun Yan and regarded her as sweet, smart and efficient. He would often discuss things together with Sun Yan before making decisions. One day when she ws ordering her files in the room outside Mr Blake’s office, Sun Yan heard Mr Blake opening his door and calling her. She looked up and saw Mr Blake extending his left hand, palm up, beckoning her with the forefinger. She put her work down at once and went into Mr Blake’s office. Mr Blake then asked to hear her opinion about a new project. Later that day, Sun Yan felt a little depressed. She recalled every detail of the day and to try to recall anything which may have upset her and finally found the answer. And when she recalled that scene again, she couldn’t help viewing Mr Blake in a rather less favorable light than before. What did Mr Blake do that made Sun Yan suddenly change her opinion about him? Why? III. Litz, a Finnish, once told a story about her mother-in-law. Ten years ago, I met a Taiwan Chinese doctor in the States, and fell in love with him. In less than 6 months we got married. After my graduation we returned to Finland. My husband had long wished to bring his mother to stay with use for a while. Last summer, after we re-decorated out house, we invited her over. You can well imagine how happy my husband was! And I was just as happy. I know being filial(孝顺的) to parents is a great value Chinese people cherish. As wife of a Chinese, I try to be as filial as my husband. Two days after my mother-in-law’s arrival, I talked to my husband whi le his mother was sitting in the garden enjoying the sunshine. Litz: Dick, how long is your mum going to stay? Dick: I don’t know. I haven’t asked her. Litz: Why not ask her? Dick: What do you mean by asking her?
(完整word版)跨文化交际英文案例
Case 1 Girl-ness As a visiting professor in an American university, Zhang Hua was invited to give a lecture to a group of American students. He talked about university students in China. During the question-and-answer period after the lecture, one female student asked a question that surprised Zhang Hua.“ When you talked about female students, you referred to them as girls. Why?” “ Because they are girls. That’ s what they are called,” Zhang Hua tried to answer, but he knew he did not really understand the tentin of the question.“ I don’ t quite understand your question, I’ m afraid.” “ In the States, we call ourselves‘ women’ if we’ re old enough to go to the university. Calling us‘ girls’ is insulting.” Do Chinese female college students prefer to be called women? Case 2 Many years ago, a Chinese man showed a photo of his wife to some American visitors. Out of courtesy, they all said,” She is very beautiful.” Also out of courtesy, the man replied with what he would have done in Chinese under the circumstance,” Where! Where! ” Quite taken aback, nobody said anything for a moment, until the most ingenious one among the visitors, taking another look at the photo, said,“ Oh, everywhere!” What did the Chinese intend to mean by replying with“ Where! Where!”? Case 1 Girl-ness As a visiting professor in an American university, Zhang Hua was invited to give a lecture to a group of American students. He talked about university students in China. During the question-and-answer period after the lecture, one female student asked a question that surprised Zhang Hua.“ When you talked about female students, you referred
跨文化交际案例分析
Case 1: She Has Three Hands In the following scenario, a Chinese doctor, a patient and a physiotherapist interact. A female neurologist from Beijing was working on a research project in a Toronto hospital. She shared a small office with a young Canadian male from a large family, who loved peanut butter. He was so fond of peanut butter that he kept a jar in the office. One day he came into the office and exclaimed, “Who took my peanut butter?” But the Chinese woman immediately felt accused. After all, there were only two of them in the office. She was deeply distressed, but true to her learned cultural behavior of never showing anger in public, she said nothing. Later that day she was working in a room where the physiotherapist was treating a patient who suffered paralysis of his legs and arms from a motorcycle accident. The physiotherapist moved one of the patient’s legs in a way that caused him pain. “Ouch!” he cried. “Oh, I didn’t do that,” said the physiotherapist. “It was that doctor over there,” and he pointed to the Chinese woman. “How could she have done it since she’s on the other side of the room?” the patient pointed out. “Ah, she has three hands.” the physiotherapist replied.
跨文化交际案例分析英文版
Case analysis Situation:Suppose you were Mr.Li, CEO of Rising Sun Incoparated, facing CTO, Mr. Robinson’s resignation, and the fevered laid-off employees because of the downsizing plan, please write down a speech to present to the employees or to Mr. Robinson in solving the problem (you can choose to write a speech either to Mr. Robinson or to employee in 500 words.) According to the situation we’ve got, I chose to write a short speech to persuade the fevered laid-off employees. And before the speech, I ‘d like to show you the train of my thought which I think is important, I will persuade the employees using these methods as following: I. Persuading oneself before others In business communication, before persuading others, one should in the first place persuade himself. Intrapersonal communication is a process of knowing oneself, improving oneself and surpassing oneself. Others people cannot read our minds, we are the ones that must translate the things we think so that the others can understand us. So we need to take movements to think about ourselves, about your wishes and desires. Until we persuaded ourselves, we can persuade others. II. Setting personal objective Setting personal objectives is the core of professional success. It can help us know what we have to do now and it also can save our time. When we definitely know what we will do and what our expectation is, we can persuade others follow this way we think. But sometimes there are obviously other considerations which must be woven into the objective specification. If we can not fulling committed at this stage, we are unlikely to achieve our objective. III. Applying the power of personality Knowing others different personality are very important for the leaders. Also we need to know our personality well. Everyone is different. There is no such thing as a right or a wrong personality. People just think and act differently in different influencing situations. If you learn more about others personality and weaknesses, you can use it in a right way to make a success in communication. IV. Say the right things in a right way (Choosing the right approach ) Depend on what outcome you want, how much commitment you seek, you will choose the style most suitable and follow it through. But remember that, no matter what kind of approach you chose, you must make sure it is the best choice. It’s must fit for the situation. Saying the right things , but what are the right things, I recommended these as following: a. Boss should rehearse what they will say, and even bring notes into the meeting,so they won’t say the wrong things or forget something important, b. Refrain from talking about other employees’situations, which could raise questions of fairness. c. Realize that they may not take in everything you say at such a tough time, so give the
大学英语跨文化交际案例分析
大学英语跨文化交际案例分析 Case 2 （P8) White Dress女王的白色长裙：Case analysis: The Indian women might think the wedding ceremony is a funeral if they see the western bride in white gown. The case reflects the similes and metaphors in the text。案例分析:印度女人可能觉得婚礼是一个葬礼，如果他们看到西方的新娘的白色礼服。这个案例反映了明喻和隐喻在文本。 Culture is like an iceberg: we can identify the color of the dress worn by women in different cultures, but we do not know the values underneath。Culture is like the water a fish swims in: people wear dress of different colors for different context but they usually take it for granted and never ask why。文化是像冰山：我们可以辨认颜色衣服的妇女所穿不同的文化,但我们不知道下面的值。文化是像水鱼游在:人们穿不同颜色的衣服为不同的上下文,但他们通常是理所当然的,从不问为什么。Case 4 （P18) Coconut-skating椰子—溜冰：Case analysis: The case reflects the characteristics of culture. We can tell from the case that culture is pervasive and it’s learned.案例分析：这个事件反映了文化的特点.我们可以告诉从案件,文化是普遍的，这是学习. People may invent different ways for things even as simple as the issue of floor moping. The Philippine woman must have learned this way of mopping from her own culture。人们可能发明东西甚至不同的方式为这样简单的问题的地板闷闷不乐.菲律宾女人必须学习这种方式从她自己的文化的拖地。 Case 7 （P30） Clean up the Bathroom！清理浴室!:Case analysis: Cultural differences decide the two students are going to communicate in different ways.案例分析：文化差异决定这两个学生要沟通的方式不同. The Chinese student wants the American student to understand the underlying means of his words, but the American student is used to the direct style of communication. This is decided by culture. In Chinese culture, people want to save face of both themselves and others，so they would not express their ideas directly。However，in the United States，unless you express yourself clearly and directly, the others cannot understand you.中国学生想要美国学生理解底层的手段，他的话,但是美国学生用来直接的交流方式.这是由文化决定的。在中国文化中,人们想要挽回面子的两个自己和他人,所以他们不会直接表达自己的想法。然而,在美国,除非你清楚地表达自己，别人不能直接理解你。Case 8 (P34） She Has Three Hands她有三个指针：This case can reflect the different communication styles between Chinese and Canadians。In western cultures, communication is the means of transmitting ideas. Western people usually communicate directly with each other。这种情况下可以反映出不同的沟通方式在中国和加拿大人.在西方文化中，沟通是传播方式的想法。西方的人们通常直接彼此通信. That is why the Canadian in this case says what is in his mind directly in front of the Chinese woman without hiding anything. While Chinese culture stresses harmony and emphasizes the relationships between the communicators。Chinese people view communication as a process where all parties are searching to develop and maintain a social relationship。So the Chinese woman in this case tries not to argue with th e Canadian face to face to keep the “harmonious relationship” between them.这就是为什么加拿大在这种情况下说什么是在他的脑海里的正前方的中国女人没有隐瞒任何事。虽然中国文化强调和谐，强调了沟通者之间的关系.中国人民视图通信作为一个过程，各方正在寻求开发和维护一个社会关系.所以中国女人在这种情况下努力不认为与加拿大面对面保持“和谐关系”他们。
【分析】跨文化交际案例分析
【关键字】分析 从三个方面分析案例 1.What cultural difference is reflected in this case? 2.What behaviors of each party cause the clash? 3.What might be done for each party to avoid the clash? 例如：case 1 A Danish Woman in New York Step 1. 这个案例反应了实现有效跨文化交流的一个障碍：assuming similarity instead of difference（假定一致性）。 Step 2. In this case, the Danish woman assumes that her behavior of leaving the baby alone, which is common in Denmark, is also appropriate in New York. Step 3. To avoid misunderstanding, the Danish woman should learn more about American culture and adjust his behaviors accordingly. Case 2 中国女教师与外国女教师的冲突1. 这个案例反应了个人主义与集体主义的冲突Li Hong comes from a collectivist culture which emphasizes deference paid to people older than oneself and modesty
跨文化交际案例分析(共7个)
跨文化交际案例分析(共7个) LT
of bread and a bottle of wine. After two hours’ chat, I found there was no hint of a meal and said good-bye to him. He only gave me a box of chocolate as a present for the New Year. After I got home, I found the box already been opened. I was very surprised, Question: What surprised me? 分析： 1) In China, a visit to home always includes a meal. And the guest always brings a relatively expensive present to the host. And the present should be well wrapped or untouched. 2) In the west, a visit to home only means a meeting, not necessarily including a meal. And the present is treated not as importantly as it is in China. 3) I acted in a way that was based on Chinese customs, so I felt the American way was very interesting (unusual). Case Five: Way of Entertaining Guests in China ---- Drink more and more 案例： Tom, an American, went to a Chinese home for the first time. He was offered some tea. Just when the first cup was about to finish, more tea was added. He drank the second cup. Then the cup was filled the third time. Then he drank it, then ⋯until he was quite full. Tom was totally confused by the way of entertaining. Question: Why was Tom totally confused? 分析： 1) Traditional Chinese custom requires that during the course of entertaining, the host has to always pour more wine or tea to the guest’s glass or cup, and always adds more food to the guest’s plate or bowl without asking whether it’s wanted. 2) Chinese guests know how to respond to this type of hospitality. They simply leave the wine, tea, or food in the container and stop having any more. But Tom, the American guest in the case didn’t know this. 3) He followed the politeness rule of his culture: it’s not good manners to leave food in one’s own plate at a dinner table. Therefo re, without any knowledge of the differences between the two cultures, an American guest would very likely suffer from either drinking or eating too much in such a situation. Case Six
外研社跨文化交际大赛案例分析
外研社跨文化交际大赛案例分析 Situation:Suppose you were Mr.Li,CEO of Rising Sun Incoparated,facing CTo,Mr.Robinson's resignation,and the fevered laid-off employees because of the downsizing plan,please write down a speech to present to the employees or to Mr.Robinson in solving the problem(you can choose to write a speech either to Mr.Robinson or to employee in 500 words.)According to the situation we've got,I chose to write a short speech to persuade the fevered laid-off employees.And before the speech,I'd like to show you the train of my thought which I think is important,I will persuade the employees using these methods as following: 1.Persuading oneself before others In business communication,before persuading others,one should in the first place persuade himself.Intrapersonal communication is a process of knowing oneself,improving oneself and surpassing oneself.Others people cannot read our minds,we are the ones that must translate the things we think so that the others can understand us.So we need to take movements to think about ourselves,about your wishes and desires.Until we persuaded ourselves,we can persuade others.