最新民航客运服务英语会话PPT课件
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《 民航空乘英语》ppt课件
Dialogues in Cabin
Reading and Writing
Short Announcements
1 Listen to the announcements and fill in the blanks.
Ladies and gentlemen, Would you give me your __at_t_en_t_i_o_n__, please?
edema of nearby soft tissues (附近软
bone fracture
a medical condition in which there damage in the continuity of the bone
you
know
what’s in
the first-aid
kit? Look at
the flowing
pictures
and try to
remember
them.
1. triangular bandage 2. safety pin 3. PBT elastic bandage 4. scissors 5. sterile gauze pad 6. tourniquet 7. non-woven medical paper tape 8. alcohol pad/film 9. band-aid 10. medical absorbent cotton swab 11. forcep/tweezer
There is a lady going to give birth1. Should there be any medical personnel2 on board, please _c_o_n_t_a_c_t _ any of our cabin attendants.
《民航服务英语》最新版教学课件Unit1 Check-in at teh airport
添加相关标题文字
Task C
添加相关标题文字
Activity 2 Task B Related picture
Describe the picture with the words and expressions below .
Activity 2 (Task C)
1.托运行李 • 2. 免费行李限额 • 3.头等舱票 • 4.超重行李 • 5.一件行李 • 6.超重行李费 • 7.窗口位/过道位 • 8.传送带 • 9.放在称上 • 10.非吸烟区 • 11.网上值机 • 12. 行李牌 •
Thank you.
Annoucements
英 [ɪ'miːdɪətlɪ] 美 [ɪ'midɪətli] adv. 立即，立刻
Ladies and Gentlemen,
May I have your attention please? Passengers for flight _____ to ______who have not been checked in for this flight please goes to counter
.
Annoucements
Ladies and Gentlemen,
英 [ə'pɒlədʒaɪz] 美 [ə'pɑlədʒaɪz] vi. 道歉；辩解
英 [ɪnkən'viːnɪəns]
美
[,ɪnkən'vinɪəns]
n. 不便；麻烦
May I have your attention please?
We regret to announce that the boa CA_____from_____to______
民航服务英语 教学课件 ppt 作者 叶宁 43222 民航服务英语1
Sydney is the state capital of _________ and the most populous city in Australia. It is located on Australia’s __________ of the Tasman Sea. As of June 2010, the greater metropolitan area had a population of ________ people. Inhabitants of Sydney are called Sydneysiders.
I can： ◇talk about the procedures of booking air tickets. ◇change the date of the booked flight.
Knowledge Base Words and Phrases
book [bʊk] vt. 预订 flight [flaɪt] n. 飞行；班机 available [ə'veɪləbl]adj. 有效的;空闲的 red-eye flight ['red'aɪ flaɪt] 夜间航班 departure [dɪ'pɑːtʃə] n. 离开；出发 department [dɪ'pɑːtmənt] n. 部；系 cancel ['kæ nsl] vt. 取消；删去 arrival time [ə'raɪv(ə)l taɪm] 到达时间
民航服务英语
Unit 1 Ticket Service
Part III Announcements
Exercise Read the announcement and fill in the blanks with the given words.
《民航客舱服务英语》课件Unit 4
.
Cabin Announcements
Unit 4 Flight delayed and cancelled
4.2.3 Reasons for the delay
Ladies and gentlemen, Attention please, here is the 1 speaking: Due to the bad weather conditions on our 2 airport, As there is a 3 problem that is now being corrected, As we are waiting for the 4 clearance from air traffic control tower, As we are waiting for 5 passengers, As we are waiting for the snow/icing 6 , We are sorry to inform you that our flight will be delayed.
To be able to give announcements based on the given similar situations
To be able to speak the cabin service English about flight delayed and cancelled
Pl.ease remain in your seat. Our flight attendants will supply
beverages to you later. We will let you know as soon as we got the further information. Thank you for your understanding and cooperation.
Cabin Announcements
Unit 4 Flight delayed and cancelled
4.2.3 Reasons for the delay
Ladies and gentlemen, Attention please, here is the 1 speaking: Due to the bad weather conditions on our 2 airport, As there is a 3 problem that is now being corrected, As we are waiting for the 4 clearance from air traffic control tower, As we are waiting for 5 passengers, As we are waiting for the snow/icing 6 , We are sorry to inform you that our flight will be delayed.
To be able to give announcements based on the given similar situations
To be able to speak the cabin service English about flight delayed and cancelled
Pl.ease remain in your seat. Our flight attendants will supply
beverages to you later. We will let you know as soon as we got the further information. Thank you for your understanding and cooperation.
民航客舱服务英语教程课件
➢boarding card =boarding pass
登机牌
e.g.： Excuse me. May I see your boarding pass/card?
打扰一下，我可以看一下您的登机牌吗？
luggage 【英国英语】行李= baggage 【美国英语】行李 carry-on luggage 随身携带的行李 hand luggage 手提行李 luggage rack 行李架 luggage tag 行李牌 trunk （旅行）大衣箱
Welcome aboard!
Can you guess what the flight attendants say to the passenger?
Excuse me, can I help you? Excuse me. May I help you to put your baggage?
5. overhead rack = overhead compartment
=overhead bin
舱顶行李架
6. valuable
下机时请带好您的贵重物品。 Please take your valuables with you when deplane(下飞机）.
7. emergency exit 紧急出口
possible onboard emergencies. 5. Assign and ensure proper handling of special passengers
and meals.
Introduction to Cabin Services
1. Check personal make-up and appearance. 2. Self-introduction 3. Introduction of flight duties 4. Introduction of flight routes 5. Emphasize the importance of the cabin safety
《民航客舱服务英语》课件Unit 13
I. Warm-up Questions II. Cabin Announcement III. Cabin Service English IV. Sentence Patterns
V. Supplementary Reading
Transfer Service 中转服务
Unit 13 Transfer Service
Unit 13 Transfer Service
II. Cabin Announcements -Transfer Service 中转服务
1. Listen to the ncements and fill in the blanks.
.
Cabin Announcements
Unit 13 Transfer Service
To be able to give announcements based on the given similar situations
To be able to speak the cabin service English about transfer service
U n i t 1 3 Transfer Service 中转服务
Unit 13 Transfer Service 中转服务
I.Warm-up Questions II. Cabin Announcement III. Cabin Service English IV. Sentence Patterns
V. Supplementary Reading
Transfer Service 中转服务
Th.ank you.
Cabin Announcements
Unit 13 Transfer Service
V. Supplementary Reading
Transfer Service 中转服务
Unit 13 Transfer Service
Unit 13 Transfer Service
II. Cabin Announcements -Transfer Service 中转服务
1. Listen to the ncements and fill in the blanks.
.
Cabin Announcements
Unit 13 Transfer Service
To be able to give announcements based on the given similar situations
To be able to speak the cabin service English about transfer service
U n i t 1 3 Transfer Service 中转服务
Unit 13 Transfer Service 中转服务
I.Warm-up Questions II. Cabin Announcement III. Cabin Service English IV. Sentence Patterns
V. Supplementary Reading
Transfer Service 中转服务
Th.ank you.
Cabin Announcements
Unit 13 Transfer Service
《民航服务英语》最新版教学课件Unit 12 Flight Connections
5. connection procedures
TWO 1.will fly to Chongqing with a connecting flight
2.Would you show me your passport
3. the Domestic Transfer
4. It’s one floor below
你可以在五号行李转盘上找到你的行李。
Activity1 Task A Discussion
1.Due to a heavy thunderstorm, a passenger missed his connecting flight. What should the passenger do to continue his journey? The passenger has to go to the domestic terminal to find the ticket counter and people working there will make a new arrangement for him. 2.Is there any difference between “non-stop flight”and “direct flight”? Yes. Non-stop flight won't make any stops during the flight.Direct flights just mean passengers don't have to make any connection on the way to the destination. 3.If a passenger has missed his connecting flight, what shall he do then? If a passenger has missed his connecting flight, he can ask for help. People working at the connecting airport will try their best to put him on another flight,but he will have to stay there a bit longer.
TWO 1.will fly to Chongqing with a connecting flight
2.Would you show me your passport
3. the Domestic Transfer
4. It’s one floor below
你可以在五号行李转盘上找到你的行李。
Activity1 Task A Discussion
1.Due to a heavy thunderstorm, a passenger missed his connecting flight. What should the passenger do to continue his journey? The passenger has to go to the domestic terminal to find the ticket counter and people working there will make a new arrangement for him. 2.Is there any difference between “non-stop flight”and “direct flight”? Yes. Non-stop flight won't make any stops during the flight.Direct flights just mean passengers don't have to make any connection on the way to the destination. 3.If a passenger has missed his connecting flight, what shall he do then? If a passenger has missed his connecting flight, he can ask for help. People working at the connecting airport will try their best to put him on another flight,but he will have to stay there a bit longer.
29民航客舱服务英语unit 5PPT课件
15
谢谢大家
荣幸这一路，与你同行
It'S An Honor To Walk With You All The Way
讲师：XXXXXX XX年XX月XX日
16
❖ Can you guess what the cabin attendants say to the
❖ Passengers?
3
实操口语练习一
❖ A：欢迎登机！ ❖ B：谢谢，请 Nhomakorabea我的座位在哪？ ❖ A：请给我您的登机卡。请沿着走道直走，你
的位置是右边中间位置。 ❖ B：谢谢！
B：劳驾，我的包放在哪？你能帮我一下吗？ A：好的，我帮您放到行李架上吧！
民航客舱服务实用英 语
1
Main idea：
❖ New words and expressions: ❖ Dialogues: ❖ Sentence patterns: ❖ Act out:
2
question：
❖ What are the cabin attendants doing in the picture?
4
❖ B：好的，请问厕所在哪？ ❖ A：沿着走道直走，在左边。 ❖ B：好的，能给我一杯水好吗？ ❖ A：好的，您还有其他的要求吗？ ❖ B：没有了，谢谢你。 ❖ A：如果您有其他要求，请不要犹豫呼叫我。
5
口语练习一
A :劳驾，你能帮我放一下我的行李吗？ ❖ B：好的，但恐怕你的行李太大，放不进去。
要我帮你办理托运吗？ ❖ A：好的，你真是太好了。 ❖ B：不客气。
6
Listen to dialogue two there is no space in the compartment for a passenger’s bag
谢谢大家
荣幸这一路，与你同行
It'S An Honor To Walk With You All The Way
讲师：XXXXXX XX年XX月XX日
16
❖ Can you guess what the cabin attendants say to the
❖ Passengers?
3
实操口语练习一
❖ A：欢迎登机！ ❖ B：谢谢，请 Nhomakorabea我的座位在哪？ ❖ A：请给我您的登机卡。请沿着走道直走，你
的位置是右边中间位置。 ❖ B：谢谢！
B：劳驾，我的包放在哪？你能帮我一下吗？ A：好的，我帮您放到行李架上吧！
民航客舱服务实用英 语
1
Main idea：
❖ New words and expressions: ❖ Dialogues: ❖ Sentence patterns: ❖ Act out:
2
question：
❖ What are the cabin attendants doing in the picture?
4
❖ B：好的，请问厕所在哪？ ❖ A：沿着走道直走，在左边。 ❖ B：好的，能给我一杯水好吗？ ❖ A：好的，您还有其他的要求吗？ ❖ B：没有了，谢谢你。 ❖ A：如果您有其他要求，请不要犹豫呼叫我。
5
口语练习一
A :劳驾，你能帮我放一下我的行李吗？ ❖ B：好的，但恐怕你的行李太大，放不进去。
要我帮你办理托运吗？ ❖ A：好的，你真是太好了。 ❖ B：不客气。
6
Listen to dialogue two there is no space in the compartment for a passenger’s bag
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艾灸：产后恢复的福星，一次调理正 产过程，可以增加女性10年的免疫力 以推迟更年期的到来!
如果产后缺乏正确调理，可使产妇产 疼痛、头痛、胃部不适、睡眠欠佳、 关节痛等不适症状的发生率大大增加 从此成为“病根儿”，影响今后的生
灸世传奇秉承古老灸疗治病求本的原 用现代科技手段研制成功的中医灸疗 于人体各个部位和穴位，操作简便， 一撕，一贴即可享受中医带来的神奇
谢谢观赏
Hale Waihona Puke 民航客运服务英语会话灸世传奇：产后调节 方法
艾灸可以助女子怀孕。随着怀胎十月 一朝分娩别以为万事大吉了。伴随产 的更大考验是，身体恢复，情绪调整 适应宝宝到来的各种情况。
女子一生都应该与艾相伴，在这个人 大阶段更是应该用艾守护好自己。常 妈妈们诉苦：我的病都是在坐月子的 下的！可见产后调理对女性的重要性
女性以气为本，以血为用。而分娩是 烈的生理过程，分娩中大量的出血和 疼痛往往会损伤人体的气血。
从中医学的角度而言，产后元气大损 骤亏，百脉空虚，又多瘀血，故有 虚多瘀” 的说法。
艾灸作为一种外治方法，能起到温经 活血化瘀、散寒除湿、补益气血的作 用艾灸方法进行产后调理，可以有效 妇的诸多不适症状。