酒店情景英语模块介绍
向客人介绍客房英语情景对话范文
向客人介绍客房英语情景对话范文Good afternoon, sir! Welcome to our hotel. How may I assist you with your room selection?We have a variety of rooms to choose from. Our standard rooms are comfortable and equipped with all the basic amenities you might need. But if you're looking for something more luxurious, our deluxe rooms offer a bit more space and a touch of elegance.If you're traveling with family or friends, our suites might be a better fit. They come with separate living and sleeping areas, as well as a kitchenette for your convenience.Of course, if you're here for business, we also have executive rooms with high-speed internet and a dedicated workspace. These rooms are designed to ensure maximum productivity while you're away from the office.And if you're in need of a relaxing getaway, our spa suites are the perfect choice. They feature a private spa area with a sauna and jacuzzi, perfect for unwinding after a long day.Our hotel is also pet-friendly, so if you're traveling with your furry friend, we have pet-friendly rooms available too.So, which one do you think would suit your needs best? Let me know and I'll be happy to arrange it for you.。
酒店情景英语作文
酒店情景英语作文Title: A Memorable Stay at the Riverside Hotel。
Introduction:During my recent trip to a charming riverside town, I had the pleasure of staying at the exquisite Riverside Hotel. The experience was nothing short of delightful,filled with captivating scenery, impeccable service, and unforgettable moments. Allow me to share my experience in detail.Arrival and Check-In:Upon arrival at the Riverside Hotel, I was immediately struck by its picturesque location nestled alongside the tranquil river. The grand facade of the hotel exuded elegance and sophistication, promising a memorable stay ahead. Stepping into the lobby, I was greeted warmly by the reception staff, who efficiently assisted me with thecheck-in process. Despite the bustling atmosphere, their professionalism and attentiveness made me feel valued as a guest.Accommodation:As I made my way to the room, I couldn't help but admire the tasteful decor and luxurious furnishings throughout the hotel. Upon entering my room, I was greeted by a spacious and impeccably appointed interior, complete with modern amenities and breathtaking views of the river. The plush bedding and soft lighting created an atmosphere of serenity, ensuring a restful night's sleep after a day of exploration.Dining Experience:One of the highlights of my stay at the Riverside Hotel was undoubtedly the dining experience. From hearty breakfasts overlooking the river to gourmet dinners at the hotel's fine dining restaurant, each meal was a culinary delight. The talented chefs showcased their expertisethrough a diverse menu of local and international cuisine, using only the finest ingredients to create unforgettable dishes. The attentive service and charming ambiance further enhanced the overall dining experience, making each meal a memorable occasion.Hotel Facilities:In addition to its luxurious accommodations and exquisite dining options, the Riverside Hotel boasted an array of impressive facilities for guests to enjoy. Whether unwinding by the outdoor pool, indulging in a rejuvenating spa treatment, or staying active at the state-of-the-art fitness center, there was something for everyone to enjoy. The hotel's commitment to providing a comprehensive range of amenities truly set it apart, ensuring that every aspect of my stay was nothing short of exceptional.Exploring the Surroundings:Beyond the confines of the hotel, I had the opportunity to explore the charming town and its surroundingattractions. From leisurely strolls along the riverbank to cultural excursions to nearby landmarks, there was no shortage of activities to enjoy. The hotel's convenient location served as the perfect base for exploration, allowing me to immerse myself in the rich history and natural beauty of the region at my own pace.Conclusion:In conclusion, my stay at the Riverside Hotel was a truly unforgettable experience that exceeded all expectations. From the moment of arrival to the final farewell, every aspect of the stay was meticulously curated to ensure maximum comfort and enjoyment. The combination of luxurious accommodations, exceptional dining, and top-notch service made it a destination I would eagerly return to time and time again. Without a doubt, the Riverside Hotel stands as a shining example of hospitality at its finest, leaving a lasting impression on all who have the pleasure of staying within its walls.。
酒店客房服务英语口语情景对话中英对照
酒店客房服务英语口语情景对话中英对照Scene 1: Checking in at the hotel reception景1：在酒店接待处办理入住手续接待员：晚上好，欢迎来到大酒店。
有什么可以帮您的？Guest: Good evening. I have a reservation under the name Smith.客人：晚上好。
我有一个预订，预订人是史密斯。
Receptionist: Alright, Mr. Smith. Let me just check our records. Yes, here it is. You have a deluxe double room reserved for three nights starting today. Can I have your passport, please?接待员：好的，史密斯先生。
让我查一下我们的记录。
是的，在这里。
您预订了一间豪华双人间，入住三晚，从今天开始。
可以给我您的护照吗？Guest: Of course, here you go.客人：当然可以，给您。
Receptionist: Thank you. I just need you to fill out this registration form while I prepare your room keys.接待员：谢谢。
我只需要您填写这份登记表，我会准备好您的房间钥匙。
Guest: Sure, no problem.客人：好的，没问题。
Scene 2: Requesting room service景2：请求客房服务Guest: Excuse me, can I order some room service?客人：打扰一下，我可以订一些客房服务吗？Room Service: Of course, sir. What would you like to order?客房服务：当然，先生。
英语情景对话五个角色酒店景区类
英语情景对话五个角色酒店景区类1) Booking a hotel roomReceptionist: Good evening, how may I assist you?Customer: Hi, I would like to book a room for tonight.Receptionist: Sure, what type of room would you like and how many people will be staying?Customer: I would like a double room for two people.Receptionist: Great, we have one available. Can I have your name and credit card information to confirm the reservation?Customer: My name is John Smith and here is my credit card.2) Checking into a hotelReceptionist: Good morning, welcome to our hotel. Can I have your reservation details?Customer: Yes, I booked a double room for two people under the name John Smith.Receptionist: Yes, I see your reservation here. Can I have your passport or ID and a valid credit card for security purposes?Customer: Sure, here they are.Receptionist: Thank you, Mr. Smith. Your room is on the 8th floor and breakfast is served from 7am to 10am in our restaurant. Enjoy your stay!3) Ordering food at a hotel restaurantWaiter: Good evening, what can I get for you?Customer: I would like the grilled salmon and a glass of white wine.Waiter: Would you like any side dishes with your salmon, such as mashed potatoes or steamed vegetables?Customer: Yes, please add mashed potatoes.Waiter: Great, and would you like anything else to drink besides the wine?Customer: No, thank you.Waiter: Your order will be ready shortly. Enjoy your meal!4) Buying tickets at a tourist attractionTicket counter staff: Hello, how many tickets do you need?Customer: Hi, I need two tickets for the museum tour.Ticket counter staff: Sure, here they are. The museum is divided into various sections and we recommend at least 2 hours for the full tour.Customer: Thank you, can you tell me where to start the tour?Ticket counter staff: Yes, please take the stairs to the second floor where you will find the audio guide and the starting point of the tour.5) Asking for directions at a tourist attractionTourist: Excuse me, can you tell me how to get to the exit?Staff member: Sure, you need to go straight ahead until you see the sign that says "Exit". It's a bit of a walk, but you will pass by some interesting exhibits on the way.Tourist: Thank you. Also, can you recommend any other must-see attractions in this area?Staff member: Yes, we have a famous cathedral just a few blocks away from here. It's definitely worth a visit. Here's a map of the area with the cathedral marked on it. Enjoy your stay!。
酒店英语情景模拟
客房情景对话Service Position:The Housekeeping Department is one of the main operational departments of a hotel。
It’s main duty is to see to the cleanliness and good order of all the rooms and public areas in the hotel, provide all kinds of facilities and services so as to create a convenient comfortable，tidy and secure living environment for the guests。
Moreover，it also provides supports for other departments and coordinates the work closely with other department。
Housekeeping is the heart of the hotel industry，though it doesn’t generate sales directly，as the Food&Beverage Department and the Sales Department do. The entire hotel depends on the smooth, efficient management of the Housekeeping Department。
H: HousekeeperG：Guest清洁房间、洗衣服务Procedure of Service:●Knock at the door gently three times。
●Say：“Housekeeping”.●Ask the guest whether he can clean the room now.●Greet the guest.H：Housekeeping。
酒店情景英语
酒店情景英语1、When you hear or meet something which is bad for the guest听到或遇到对客人不利的事时I’m sorry to hear that. I hope you will be better soon .听到这个我很遗憾，我希望您很快会好起来。
I’m sorry to hear that. Have a good rest .听到这个我很遗憾，您好好休息一下吧。
I’m sorry to hear that. Take it easy today .听到这个我很遗憾，今天您可别着急。
2、When the guest have some accidents客人碰到意外时（如电梯门碰到他）I hope you did not hurt yourself .我希望您没有受伤。
Are you hurt yourself ? 您伤着没有？Did you hurt yourself ?您伤着了没有？Would you like to see a doctor ?您要不要看医生？3、When the guest arrive hotel 客人到店时Welcome to Dolton Hotel Changsha .欢迎光临通程国际大酒店。
Wish you have a pleasant stay in our hotel .愿您在我们酒店入住愉快。
Welcome to staying in our hotel .欢迎您入住我们酒店。
4、When the guest leave hotel客人离店时Have a nice day .祝您今天过得愉快。
Have a nice evening .祝您今晚过得愉快。
Have a good weekend .祝您周末愉快。
Good luck .祝您好运。
We look forward to your next arrival .我们期待您的下次光临。
酒店情景英语
状况1：先和客户约定吃饭时间和地点A：我今晚想邀请您吃晚饭，不知您是否有空？Would you be interested in dinner with me. Are you free?B：谢谢您的邀请，我今晚有空。
Thank you for your invitation. I am free tonight.A：您喜欢吃哪种菜？中餐、西餐还是海鲜？Which food would you like best? Chinese food, western food or sea food? B：我比较喜欢西餐。
I prefer western food.A：好的，我晚上7：00去饭店接您。
Ok, I am going to the hotel to pick you up at 7:00 o’clock at night.B：很好，我会等候。
Ok, I’ll wait for you.A：待会儿见。
See you later.B：再见。
See you.状况2：刚到达餐厅A：请给两人的座位。
Please give me a table for two.C：(服务生)这边请。
This way, please.A：我要靠窗的位置。
I want a seat by the window.B：这位置不错。
This seat is not bad.A：很高兴您满意，请坐。
It’s my pleasure to satisfy you, have a seat, please!状况3：点正餐前，先点些饮料C：这是菜单和酒类表。
This is menu and wine list.A：您想喝点什么？Johnson先生，啤酒或酒？What would you like to drink? Mr. Johnson, beer or wine?B：我想试试台湾啤酒。
I want to try some Taiwan beer.A：来两瓶台湾啤酒。
酒店前台英语口语中最常见情景介绍
酒店前台英语口语中最常见情景介绍导读：在酒店前台英语口语中最常见到的对话场景是什么？答案非常简单，那就是给客人办理入住，所以如果你想做好前台的工作，知道如何用英语处理这种情况是必须的，下面就是对话的实例介绍。
Guest: Hello, I’d like to check in please.Guest: 你好,我想入住贵酒店。
Hotel staff: Certainly. Can I have the name please?Hotel staff: 当然可以,能把姓名给我吗?Guest: Mr Harold Smith.Guest: Harold Smith先生。
Hotel staff: Ok, Are you checking out tomorrow?Hotel staff: 好的,您是明天退房吗?Guest: Yes, I am. That’s right.Guest: 是的没错,是明天退房。
Hotel staff: Will you need a wake up call, sir?Hotel staff: 先生您需要唤醒服务吗?Guest: Yes please. At 6.30am.Guest: 是的,请在早上6.30唤醒我。
Hotel staff: Ok then, your room is 502 on the fifth floor. Breakfast is served between 6.30am and 9am. Enjoy your stay.Hotel staff: 好的。
您的房间号码是五层的502房间。
早餐是早晨 6.30到9点。
祝您入住愉快。
Guest: Thank you.Guest: 谢谢你。
补充：Can I take a credit card for the deposit? 我能用您的信用卡划账押金吗?Breakfast is served between 8am and 9am. 早餐是早晨8点到9点。
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目前考证费用：90元
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学校设置的模块课程
酒店管理（一学期） 酒店情景英语（一学期，所用教材均为 考试指定教材）
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此课件下载可自行编辑修改，供参考！ 感谢您的支持，我们努力做得更好！
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酒店情景英语模块介绍
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基本信息
证书名称：饭店情景英语（B级） 主考单位：上海市旅游事业管理委员会 适用范围：高星级酒店前厅、客房、餐 饮三大服务部门 针对人群：有意从事酒店工作但是英文 没过四级的同学；想掌握一门专业英语 的同学；想多一个技能证书的同学。
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关于考试
考试方法：笔试（包括听力）＋口试， 可以在前厅、客房、餐饮三个部分中选 一个考试