民航英语会话Unit2
《 民航英语口语》第二章 Ticketing
One
A: Good morning, Sir. This is Air China Booking Office. May I help you? B: Yes, I’d like to fly to Chengdu next week. Are there any flights left now? A: Which day do you plan to leave for Chengdu? B: I plan to leave next Monday. A: May I know how many seats do you want to reserve? B: Only one.
Chapter Two
Ticketing 票务
25
When do you plan to leave?
a. On the evening of May 16th. b. A single ticket. c. Economy class. d. Yes, I’d like to book a ticket. e. Good morning.
29
CONTENTS PAGE 目录页
01
Warm-up
02
Practical Dialogue
03
Practical Practice
04
Further Reading
机票小知识
Have I made myself clear? 我讲明白了吗？
航空机票有两种，分为传统机票和电子机票。 传统机票：传统机票就是纸质机票（现已停用），必须在登机时携带。 电子机票：它是传统纸质机票的一种电子映像，是一种电子号码记录。
Currency
《-民航空乘英语》2PPT优秀课件
life vest3 safe belt sign
life vest
emergency exit
Unit 2 Safety Service
4
oxygen mask1 safe belt
emergency exit2 safety demonstration4
life vest3 safe belt sign
Ⅰ. Listen to the dialogues and fill in the blanks.
1
M: Excuse me, madam. I’d like to remind you that passengers are not allowed to _r_em__o_v_e_ emergency equipment by themselves. Please put back the __l_if_e_v_e_s_t___.
Part
Part
1
2
3
4
Warm Up Announcements
Dialogues in Cabin
Reading and Writing
1
Match the following words and pictures.
ห้องสมุดไป่ตู้
oxygen mask1 safe belt
emergency exit2 safety demonstration4
safe belt
oxygen mask
Unit 2 Safety Service
5
oxygen mask1 safe belt
emergency exit2 safety demonstration4
最新民航客舱服务实用英语 Unit2
call button 呼唤铃
boarding music 登机音乐
audio 音频
hand baggage 手提行李
demonstrator kit 示范包
assigned seat 指定座位
life jacket 救生衣
fire extinguisher 灭火器
seat belt 安全带_________________________m__e_g__a__p_h__o_n__e__扩___音____器___ tray table 小桌板
3 、 What should cabin attendants pay attntion to
Dialogues
05
Two cabin attendants are talking about their
preflight check.
06
A cabin attendants reports to the purser after preflight check.
__________________________________________________
01
02
03
04
__________________________________________________
Twocabin attendants are talking about their preflight check.
The purser and a cabin attentant are talking about the preflight check.
_______________________________________________
民航英语Unit2PPT课件
_______ ________, _______,where she is _______ to and the ______ of the person who is going to______ him up ___ the _______. • P: Sure. • S: ______ your _______. • P: Thank you.
2021/7/23
5
• S: Good morning,sir. _____ i have your ticket and passport, please?
• P: I'm ________ in for my daughter today. • S: How old is your daughter? • P: She is ten years od. • S: Ok. You will have to _____ in a form with detail,
2021/7/23
• 办理登机手续 • 柜台 • 在机场 • 机票 • 护照 • 填表格 • 详情，细节 • 联系电话 • 地址 • （开车）接人
2
• at the airport • counter • passport • ticket • contact number • pick up • fill in a form • detail • address • check-in
民航专业英语unit 2 Travel documents
9/18/2015
apply
• 1. V-T/V-I If you apply for something such as a job or membership of an organization, you write a letter or fill out a form in order to ask formally for it. 申请 例： They may apply to join the organization. 他们 可能申请加入该组织。 • 2. V-T If you apply yourself to something or apply your mind to something, you concentrate hard on doing it or on thinking about it. 将…投入 例： Scymanski has applied himself to this task with considerable energy. 赛曼斯基已经花了相当多的精力致力于这项任务。
政府似乎在运用同样的原则。
Dirivatives: applicable 可适用的 application 申请，应用
9/18/2015
Text
• When traveling by air, passengers should take with them their air tickets, ID cards, and any other necessary travel documents. If the passenger happens to be a pregnant woman, she is required to bring the doctor's approval with her. legally acceptab • For international passengers, a valid passport is normally required. Along with the passport they need a visa, which indicates that the holder has been granted authority to enter or re-enter the country.
民航客舱服务英语-的课件-unit 2
Please listen to dialogue one check the equipment
How to offer helering help
Can I help you? What can I help you? Is there anything I can do for you? Do you need a hand?
Dialogue six reporting to the purser
When should the boarding music be switched on? It’s time to switch on the boarding music and welcome passengers board the aircraft.
What contents does the preflight checking consist of?
Dialogue four talking about checking the cabin
What contents does checking the cabin consist of? After you check, please come to the galley and help me check the galley.
Dialogue five checking galley
What should cabin attendants pay attention to during checking the galley? Report to 向谁汇报 I report to sales manager.
Listen to dialogue two check the entertainment system on board
民航乘务英语Unit2教案
湖南外国语职业学院教案首页Period 1-2ⅠLead-inReview1 Translate the words, phrases and sentences below:1) 航站楼2) 有效护照3) 分配位子4) 问讯处5) 乘机手续台6) 护照检查处7) 安检处8) 行李认领9) 健康证明、接种证明和海关申请表10) 被隔离11) 外币兑换处12) 地勤人员13) 称行李14) 超重行李15) 候机室16) 头等舱/商务舱/经济舱17) 行李箱18) 登机19) 当班地勤人员20) 国内航线21) 排队22) 插队25) 告诉某人做某事26) 监视屏幕27) 检查可疑物品28) 假设某位旅客携带有金属制品，金属监测仪就会叫。
29) 任何旅客都享有免税商品限额。
30) 约在起飞前一小时，旅客到达登机口。
2 Fill in the forms:1 Check ______Check-in desk ①_______2 Weigh luggage ②_______③_______3 ____________2 if they ____ the metal detector ____ to use hand- held metal_______ .1 _________Departure lounge 2 _________3 _________1 one hour before departure, ______ .Boarding 2 show _______ .3 _______ before boarding the aircraft.1 Luggage reclaim①______Arrival ②______2 Immigration and customs ③______④______⑤______3 ______________.ⅡGeneral Ideas about Unit 2:Aims：1 to get some ideas of the categories of airli ne personnel and each class’s responsibilities, etc.〔了解航空工作人员的分类及每类人员的工作职责；〕2 to learn the key words and expressions.Teaching’s important points and difficulties(教学重点与难点)：1 some key words and expressions:accelerate加速, arm使…处于可用状态, altitude海拔,pre-flight briefing起飞前会议, flight deck / cockpit驾驶舱,co-pilot / second officer副驾驶, chute滑道, ditching水上迫降, domestic国内的, elevator升降舵, eligible符合条件的,evacuation疏散, exit使离开, fasten系紧,fuselage机身, galley机上厨房, hydraulics液压的,inflate使膨胀, initiative首要的判断力, instruct发出指令,lavatory机上卫生间, prohibit禁止, purser乘务长,release释放, roar吼叫, rudder方向舵,steer控制…的方向, steward男乘务员, stewardess女乘务员,stow装载, taxi滑行, undercarriage起落架aerodrome controller机场管制, air traffic controller空管, air tug拖车, area controller地区管制, charter flight包机, control column操纵杆,cross check交叉检查, emergency equipment急救装置, first officer大副, flight engineer机上机械员, flight schedule飞行计划, flight service director主任乘务长, food and beverage supplies餐饮供给, fuel transfer换油,gear up收起落架, jump seat乘务员座椅, life vest救生衣,long haul长途〔旅行/ 运输〕short haul短途〔旅行/ 运输〕,main landing gear/ undercarriage主起落架, nose landing gear前起落架,on board在飞机上, parking stand停机坪, personality traits个性特征,pick up增加, public address system广播系统, pull up收起,put… full on把…全部加上, safety demonstration安全演示,seat- configuration座椅规格, seat- pitch座位间距, steering control方向控制, stretch out伸展, take off, touch down落地, wing flap翼襟2 Main roles of cabin attendants3 Long Sentences1) Airline Personnel is a generic term for people who work with aircraft in one capacity or another, whether they fly the aircraft, serve passengers or maintain an aircraft. 航空工作人员通常指的是以一种或另一种身份与航空工作有关系的工作人员，无论是飞机驾驶员，空乘服务人员，还是维修人员，都统称为航空工作人员。
民航专业英语unit2
Section A: Speaking
Situational Dialogues
Situation: A passenger is standing in the aisle because his seat is taken by another passenger. (P=Passenger, F=Flight Attendant) F: Could you please step aside and allow the other passengers to go through? P1: But that passenger is sitting in my seat.(To the sitting passenger) F: Excuse me, may I see your boarding pass? P2: OK, here you are.
Section A: Speaking
Situational Dialogues
F: I’m afraid you are in the wrong seat. Yours is that one, two rows ahead. The numbers are shown along the edge of the overhead compartment. P2: Oh, sorry. I thought it was mine. I’ll move, then. F: That’s all right. May I help you with your bags? P2: No, thanks, I can do it myself. F: (To P1) Sorry to keep you waiting, Sir. That’s alright now. Here’s your seat. P1: What a relief! Thank you very much. F: You are welcome.