民航乘务英语Unit教案
民航服务英语口语教程教案unit 5-1
Step3. Ss try to remember the meaning and the pronunciation of the words and phrases. (10 mins)
Terms:安全带，飞机座位布局，吸烟室，通信系统，中间座位，客舱设备，安全带指示灯，narrow-body aircraft，cruising altitude, window shade, reading light, seat configuration etc.
2.To know how to arrange the seats at the emergency exit (door ) for the passengers on aboard .
3.To get the idea of classification of seats in the cabin.
Step3. Ss role-play each dialogue and T corrects the wrong pronunciation. (7 mins)
V. Summary(2mins)
1.We havelearnt the new words and terms in unit 5；
2.We have learnthow to arrange passengers.
教 具
multimedia
教 学 过 程
复习与导入
1. Review the functional sentences in unit 4
教学内容与方法
I.Review the functional sentences in unit4 (10 mins)
民航乘务英语Unit2教案
湖南外国语职业学院教案首页Period 1-2I Lead-inReview1 Tran slate the words, phrases and senten ces below:1）航站楼3）分配位子5）乘机手续台7）安检处2）有效护照4）问讯处6）护照检查处8）行李认领9）健康证明、接种证明和海关申请表10）被隔离11）外币兑换处12）地勤人员13）称行李14）超重行李15）候机室16）头等舱/商务舱/经济舱17）行李箱18）登机19）当班地勤人员20）国内航线21）排队22）插队25）告诉某人做某事26）监视屏幕27）检查可疑物品28）若某位旅客携带有金属制品，金属监测仪就会叫29）任何旅客都享有免税商品限额。
30）约在起飞前一小时，旅客到达登机口2 Fill in the forms:1 /Check______①_______2 Y Weigh luggage f ②__________1 ③ _______3 I___________Passport con trolIF 1「to __________Security controlCheck-i n desk2 if they ____ the metal detector ______仃 1 r one hour before departure, __________ .Boardi ng 2 彳show ________ .3 匚______ before boarding the aircraft.1 Luggage reclaim广厂①________②________2- Immigration and customs V ③ _________彳④z__z_l⑤_________3（_____________ .n General Ideas about Unit 2:Aims :1 to get some ideas of the categories of airline personnel and each class ' s responsibilities, etc. （了解航空工作人员的分类及每类人员的工作职责；）2 to lear n the key words and expressi ons.Teaching'simportant points and difficulties （教学重点与难点）:1 some key words and expressi ons:accelerate加速,arm 使…处于可用状态,altitude海拔,pre-flight briefing 起飞前会议, flight deck / cockpit 驾驶舱,co-pilot / second officer 副驾驶, chute 滑道,Departure loungedomestic国内的, elevator升降舵, eligible符合条件的,evacuati on 疏散, exit使离开, fasten 系紧,to use hand- held metalArrivalditching水上迫降,seat- pitch 座位间距, steering control 方向控制9 , touch down 落地 , wing flap 翼襟2 Main roles of cabin attendants3 Long Sentences民航乘务英语 Unit2 教案fuselage 机身, galley 机上厨房 , hydraulics 液压的 , inflate 使膨胀 ,initiative 首要的判断力 ,instruct 发出指令 , lavatory 机上卫生间 ,prohibit 禁止 , purser 乘务长, release 释放,roar 吼叫 , rudder 方向舵, steer 控制…的方向,steward 男乘务员, stewardess 女乘务员, stow 装载 ,taxi 滑行 ,un dercarriage 起落架aerodrome controller 机场管制, air traffic controller 空管, air tug 拖车,area controller 地区管制9 ,charter flight 包机, control column 操纵杆 ,cross check 交叉检查, emergency equipmen 急救装置, first officer 大畐寸,flight engineer 机上机械员 , flight schedule 飞行计划 , flight service director 主任 乘务长 ,food and beverage supplies 餐饮供应,fuel transfer 换油, gear up收起落架,jump seat 乘务员座椅,life vest 救生衣 ,long haul 长途（旅行 / 运输） short haul 短途（旅行/运输）,main landing gear/ undercarriage 主起落架,nose landing gea 前起落架, on board在飞机上, parking stand 停机坪,personality traits 个性特征,pick up 增加 , public address system 广播系统,pull up 收起,put …full on 把…全部加上,safety dem on strati on 安全演示,seat- configuration 座椅规格 , stretch out 伸展, take off,1) Airline Personnel is a generic term for people who work with aircraft in one capacity oranother, whether they fly the aircraft, serve passengers or maintain an aircraft. 航空工作人员通常指的是以一种或另一种身份与航空工作有关系的工作人员，无论是飞机驾驶员，空乘服务人员，还是维修人员，都统称为航空工作人员。
Unit 3 民航英语Departure(2)
湖南交通工程学院
备课本 2016--2017学年第1学期
课程名称民航乘务英语会话
教材名称及版本民航乘务英语会话授课班级 15级航空班民航乘务教师姓名龙娟
审核人张晓兰
二〇一六年 9月印制
填写说明
1、此备课本用来书写教案，适用于所有专职教师、兼职教师和兼课教师。
2、所有承担教学任务的教师需书写纸质版教案，如因使用多媒体教学需要和教学任务繁重，可用电子版教案，但格式必须按纸质版格式，且所有教案的书写应与学期授课计划相符合。
3、备课过程中的各个环节和要素可根据实际授课内容进行填写。
如：
授课课题：（教学章、节、标题或项目名称）
教学目标和要求：（教学目标一般说应包含知识教学、能力发展和思想教育三方面内容，教学要求是指识记、理解、简单应用、综合应用等层次）
教学重点和难点：教学重点，是为了达到确定的教学目的而必须着重讲解和分析的内容；教学难点，是就学生的接受情况而言的，学生经过自学还不能理解或理解有困难的地方，即可确定为教学难点。
教学方法：（讨论、启发、演示、辩论、讲练结合、案例教学、情境模拟等）
教学手段：（多媒体教学、录像带、挂图、幻灯片等）
本节参考书目及资料：参考书目和相关资料
授课时间：第周,课时累计：按累计课时
教学过程：（体现教学步骤，包括时间分配和教学内容教学进程）
作业布置：（含思考题、讨论题）
课后反思：（因为课后反思是教案实施效果追记，课前还不能打印，只能课后用笔手写）
4、备课本的审核人为各教研室（项目中心）主任。
民航服务英语口语教程教案unit 6-1
I.Review the functional sentences in unit5 (10 mins)
[Activity：T asks questions and Ss answer.]
II.New words and phrasesΒιβλιοθήκη learning (15 mins)
Step1. Listen to the recording of the words and phrases twice.(2 mins)
Step2. T explains the phonetic symbols and the meaning of the words and phrases.(3 mins)
Step3. Ss try to remember the meaning and the pronunciation of the words and phrases. (5 mins)
Ⅲ.Exercise 2 & Exercise 3(40 mins)
Step1. T explains the phonetic symbols and the meaning ofthe terms.(15 mins)
Step2. Read after Ttwice. (5mins)
Step3. Ss try to remember the meaning and the pronunciation of the words and phrases. (10 mins)
《英语口语》授课教案
章节 课题
Unit6 Baggage Arrangements
课次序号
11
授课类型
理论
授课时间
2018年4月10日
民航乘务英语Unit教案
湖南外国语职业学院教案首页Period 1-2ⅠLead-inReview1 Translate the words, phrases and sentences below:1) 航站楼2) 有效护照3) 分配位子4) 问讯处5) 乘机手续台6) 护照检查处7) 安检处8) 行李认领9) 健康证明、接种证明和海关申请表10) 被隔离11) 外币兑换处12) 地勤人员13) 称行李14) 超重行李15) 候机室16) 头等舱/商务舱/经济舱17) 行李箱18) 登机19) 当班地勤人员20) 国内航线21) 排队22) 插队25) 告诉某人做某事26) 监视屏幕27) 检查可疑物品28) 若某位旅客携带有金属制品，金属监测仪就会叫。
29) 任何旅客都享有免税商品限额。
30) 约在起飞前一小时，旅客到达登机口。
2 Fill in the forms:1 Check ______Check-in desk ①_______2 Weigh luggage ②_______③_______3 ____________Passport control1 to __________.Security control2 if they ____ the metal detector ____ to use hand- held metal_______ .1 _________Departure lounge 2 _________3 _________1 one hour before departure, ______ .Boarding 2 show _______ .3 _______ before boarding the aircraft.1 Luggage reclaim①______Arrival ②______2 Immigration and customs ③______④______⑤______3 ______________.ⅡGeneral Ideas about Unit 2:Aims：1 to get some ideas of the categories of airline personnel and each cl ass’s responsibilities, etc.（了解航空工作人员的分类及每类人员的工作职责；）2 to learn the key words and expressions.Teaching’s important points and difficulties(教学重点与难点)：1 some key words and expressions:accelerate加速, arm使…处于可用状态, altitude海拔,pre-flight briefing起飞前会议, flight deck / cockpit驾驶舱,co-pilot / second officer副驾驶, chute滑道, ditching水上迫降, domestic国内的, elevator升降舵, eligible符合条件的, evacuation疏散, exit使离开, fasten系紧,fuselage机身, galley机上厨房, hydraulics液压的,inflate使膨胀, initiative首要的判断力, instruct发出指令,lavatory机上卫生间, prohibit禁止, purser乘务长,release释放, roar吼叫, rudder方向舵,steer控制…的方向, steward男乘务员, stewardess女乘务员,stow装载, taxi滑行, undercarriage起落架aerodrome controller机场管制, air traffic controller空管, air tug拖车, area controller地区管制, charter flight包机, control column操纵杆,cross check交叉检查, emergency equipment急救装置, first officer大副,flight engineer机上机械员, flight schedule飞行计划, flight service director主任乘务长, food and beverage supplies餐饮供应, fuel transfer换油,gear up收起落架, jump seat乘务员座椅, life vest救生衣,long haul长途（旅行/ 运输）short haul短途（旅行/ 运输）,main landing gear/ undercarriage主起落架, nose landing gear前起落架,on board在飞机上, parking stand停机坪, personality traits个性特征,pick up增加, public address system广播系统, pull up收起,put… full on把…全部加上, safety demonstration安全演示,seat- configuration座椅规格, seat- pitch座位间距, steering control方向控制, stretch out伸展, take off, touch down落地, wing flap翼襟2 Main roles of cabin attendants3 Long Sentences1) Airline Personnel is a generic term for people who work with aircraft in one capacity or another, whether they fly the aircraft, serve passengers or maintain an aircraft. 航空工作人员通常指的是以一种或另一种身份与航空工作有关系的工作人员，无论是飞机驾驶员，空乘服务人员，还是维修人员，都统称为航空工作人员。
(完整版)民航服务英语口语教案unit1-1
《英语口语》授课授课设计章节课题授课种类授课目的重点难点Unit 1 Booking Tickets 课次序号 1 理论授课时间2018 年 3 月 6 日学时数 2Teaching objectives:1.To learn how to enquire about flight Information.2.To get the idea of telephone reservation.3.To learn the change of reservations4.To master ticketing and change of tickets5.To learn how to deal with refunding the tickets bookedand paying for the cancellation.Teaching key points ：1.Some key words and expressions.2.To know the pricing structure for air tickets.Teaching difficult points ：1.Some key words and expressions.2.To know the pricing structure for air tickets.教具multimedia复习与导 1. Introduction of the learning plan.入1. Introduction of the learning plan. (10 mins)[Activity ：T explains.]教学授课过内容程与方法II. New words and phrases learning (15 mins)Step1. Listen to the recording of the words andphrases twice. (2 mins)Step2. T explains the phonetic symbols and the meaning of the words and phrases.(3 mins)Step3. Ss try to remember the meaning and the pronunciation of the words and phrases. (5 mins)Words and Phrases: available, alternative, reconfirm, stopover, round trip ticket, one way ticket, non-stop flight..Step4. T lets Ss read the words and phrases and correct the wrong pronunciation.(5 mins)Ⅲ. Exercise 2 & Exercise 3(40 mins)Step1. T explains the phonetic symbols and the meaning of the terms.(15 mins)Step2. Read after T twice. (5 mins)课堂总结部署作业备注Step3. Ss try to remember the meaning and thepronunciation of the words and phrases. (10 mins)Terms: 航班号，售票代理，往返机票，经济舱，集体票，承运人， direct flight, waiting list, original fare, ticket counter, overbooked flight, cancellation fee etc.Step4. T lets Ss read the words and phrases and correctthe wrong pronunciation.(10 mins)IV. Dialogues (20 mins)Step1.Listen to the recording of the dialogues twice, thenT asks Ss the main idea of the dialogues. (8 mins)Step2. T explains the difficult points of each dialogue; T lets Ss do exercise 1; T and Ss summarize the general meaning ofthe structures in each dialogue together. (5 mins)Step3. Ss role-play each dialogue and T corrects thewrong pronunciation. (7 mins)V. Summary(2 mins)1.We have learnt the new words and terms in unit ；12.We have learnt how to book tickets.Ⅵ. Assignments (3 mins)1.Review the new words and terms;2.Preview the dialogues we haven’tlearnt;3.Do exercise 4 and exercise 7.Blackboard designUnit 1 Booking TicketsⅠ. Introduce the learning planⅡ. New words and phrases learningⅢ . Exercise 2 & Exercise 3IV. DialoguesV.SummaryⅥ . Assignments1.We have learnt the new words and terms in unit ；12.We have learnt how to book tickets.1. Review the new words and terms;2. Preview the dialogues we haven’ t learnt;3. Do exercise 4 and exercise 7.。
民航乘务英语UNIT教案
民航乘务英语U N I T教案Document serial number【KK89K-LLS98YT-SS8CB-SSUT-SST108】教案首页Period 1-2Ⅰ Self-introduction:ⅡImportance and Definition of Cabin EnglishCompared with the train and bus, plane is the fastest and safest way of transportation. Approximately 3 million passengers are carried on commercial aircrafts every day and delivered safely to their final destination, so it is very important for us to get some knowledge of Cabin English. It includes what passengers should do at the airport; who are airline personnel（航空工作人员）;what CA’s should do before, in and after flight; how to deal with some difficult situations, etc.Ⅲ Lead–in 10’1 Ask the students to answer my questions: “Did you travel by air Can you describe the experience”2 I’ll introduce my experiences when I travelled by air twice.Ten years ago I travelled to Guizhou province with my friends. Because the train would last two days, we couldn’t bear it, so we chose to go there by air. Because it was the first time for me to travel by air, I was much interested in the flight, and everything was new to me. When the plane took off, I felt weight loss /weightlessness. Everything on the ground became smaller and dimmer gradually; at last what we could see was clouds. Clouds were flying in the sky like angels /fairies. How free they were! How clean they were! The food in the plane was delicious; the air stewardesses were rather pretty. Everything was perfect. Suddenly I felt dumpy, “What happened Is there anything wrong with our aircraft Will our plane crash?” I was frightened very much. After a while I was told that that was a little turbulence. Wow, only a false alarm! I released. After 45- minutes- flight, we arrived at Guiyang airport safely. That’s myfirst experience by air. It’s unforgettable!During this Winter Holiday, I travelled to Hainan province by air. We arrived and left there at midnight, so I saw nothing but some flashing lights on the wings.Those were my two experiences by air. I believe you will have your own experiences in the future.General Ideas about Unit 1:Ⅳ Aims：1 to get some procedures of how to check in, how to pass through the security control, how to board an aircraft, etc.（了解如何办理登机手续、通过安全检查、登机等流程）；2、to learn the key words and expressions.Ⅴ Teaching’s important points and difficulties(教学重点与难点)：1 some key words and expressions:adept, approximately, overhead compartment, considerably, destination, detect,embarkation, emit, exceed,exile, expire, expiry date,practice, portable, quarantine,reject, suspect, turbulent,valid, air stairs, aisle seat,baggage allowance, baggage reclaim, baggage tag,conveyor belt, hand luggage, excess baggage,boarding bridge, boarding car /pass, boarding gate,Bureau de Change, business class, economic class,check in, customs control, passport control, declaration form, immigration form, departure lounge,duty-free allowance, go through customs, flight number,ground crew, health certificate, the certificate of inoculation,terminal building, traveller’s cheque, etc.；2 to get some ideas of how to check in, how to pass through the security control, how to board the plane, etc. and more importantly, you can demonstrate the procedures by yourselves.（更重要的是能将从办理登机手续到登机的工作流程表演出来。
《空中乘务英语》教学实施方案
《空中乘务英语》教学实施方案实施方案名称：《空中乘务英语》教学实施方案编写日期：xxxx年xx月xx日一、教学目标1. 掌握常见的空中乘务英语词汇和常用表达，包括问候、引导乘客、提供服务、应答乘客问题、紧急情况处理等。
2. 能够流利、准确、自如地运用空中乘务英语进行日常工作对话和沟通。
3. 培养学生良好的服务意识和团队协作能力，在工作中能够友善、专业地与乘客沟通。
二、教学内容第一单元：问候与引导1. 问候乘客并引导他们到座位。
2. 询问乘客是否需要帮助，并提供帮助。
第二单元：提供服务1. 解答乘客关于机上设施、飞行时间等问题。
2. 介绍餐饮服务，并询问乘客的饮食偏好。
3. 为乘客提供饮料和小吃。
第三单元：应答乘客问题1. 回答关于航班和航空公司的问题。
2. 解答关于登机和行李的问题。
3. 回答关于目的地的问题。
第四单元：紧急情况处理1. 学习如何告知乘客飞机即将降落。
2. 学习使用紧急设备和处理紧急情况。
三、教学方法与手段1. 情境模拟：通过情境模拟的方式，让学生尽可能地接近实际工作环境，在仿真的场景中进行实际对话练习，提高实际应用能力。
2. 角色扮演：学生根据教师提供的角色设定，扮演乘务员或乘客，进行对话练习，锻炼语言表达和应对能力。
3. 多媒体教学：利用多媒体教学手段，展示真实的飞机内部环境和工作场景，帮助学生更好地理解和模仿。
4. 小组合作学习：鼓励学生进行小组合作学习，通过小组内互相激励和合作，提高学习效果和应用能力。
四、教学评估1. 阶段性测试：每学完一个单元，进行相应的测试，检查学生对该单元内容的理解和掌握程度。
2. 课堂表现：通过观察学生在课堂上的表现，包括参与度、主动性、口语表达等评估学生的学习情况。
3. 期末考试：根据教学目标和内容，设计期末考试内容，检验学生对整个课程的掌握情况。
五、教学资源1. 教材：选用符合教学要求的《空中乘务英语》教材，包括课本、教师用书、习题集等。
2. 多媒体设备：准备投影仪、电脑、音频设备等多媒体教学所需设备。
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湖南外国语职业学院教案首页Period 1-2ⅠLead-inReview1 Translate the words; phrases and sentences below: 1 航站楼2 有效护照3 分配位子4 问讯处5 乘机手续台6 护照检查处7 安检处 8 行李认领9 健康证明、接种证明和海关申请表10 被隔离 11 外币兑换处12 地勤人员 13 称行李14 超重行李 15 候机室16 头等舱/商务舱/经济舱 17 行李箱18 登机 19 当班地勤人员20 国内航线 21 排队22 插队 25 告诉某人做某事26 监视屏幕 27 检查可疑物品28 若某位旅客携带有金属制品;金属监测仪就会叫..29 任何旅客都享有免税商品限额..30 约在起飞前一小时;旅客到达登机口..2 Fill in the forms:1 Check ______Check-in desk ① _______2 Weigh luggage ② _______③ _______3 ____________Passport control1 to __________.Security control2 if they ____ the metal detector ____ to use hand-held metal _______ .1 _________Departure lounge 2 _________3 _________1 one hour before departure; ______ .Boarding 2 show _______ .3 _______ before boarding the aircraft.1 Luggage reclaim① ______Arrival ② ______2 Immigration and customs ③ ______④ ______⑤ ______3 ______________.Ⅱ General Ideas about Unit 2:Aims：1 to get some ideas of the categories of airline personnel and each class’s responsibilities; etc.了解航空工作人员的分类及每类人员的工作职责；2 to learn the key words and expressions.Teaching’s important points and difficulties教学重点与难点：1 some key words and expressions:accelerate加速; arm使…处于可用状态; altitude海拔;pre-flight briefing起飞前会议; flight deck / cockpit驾驶舱; co-pilot / second officer副驾驶; chute滑道; ditching水上迫降;domestic国内的; elevator升降舵; eligible符合条件的;evacuation疏散; exit使离开; fasten系紧;fuselage机身; galley机上厨房; hydraulics液压的; inflate使膨胀; initiative首要的判断力; instruct发出指令;lavatory机上卫生间; prohibit禁止; purser乘务长;release释放; roar吼叫; rudder方向舵;steer控制…的方向; steward男乘务员; stewardess女乘务员;stow装载; taxi滑行; undercarriage起落架aerodrome controller机场管制; air traffic controller空管; air tug拖车;area controller地区管制; charter flight包机; control column操纵杆;cross check交叉检查; emergency equipment急救装置; first officer大副;flight engineer机上机械员; flight schedule飞行计划; flight service director主任乘务长; food and beverage supplies餐饮供应; fuel transfer换油;gear up收起落架; jump seat乘务员座椅; life vest救生衣;long haul长途旅行/ 运输 short haul短途旅行/ 运输;main landing gear/ undercarriage主起落架; nose landing gear前起落架;on board在飞机上; parking stand停机坪; personality traits个性特征;pick up增加; public address system广播系统; pull up 收起;put… full on把…全部加上; safety demonstration安全演示; seat- configuration座椅规格; seat- pitch座位间距; steering control方向控制; stretch out伸展; take off; touch down落地; wing flap翼襟2 Main roles of cabin attendants3 Long Sentences1 Airline Personnel is a generic term for people who work with aircraft in one capacity or another; whether they fly the aircraft; serve passengers or maintain an aircraft. 航空工作人员通常指的是以一种或另一种身份与航空工作有关系的工作人员;无论是飞机驾驶员;空乘服务人员;还是维修人员;都统称为航空工作人员..2 In very busy airports; they could be either air controllers; who look after the planeduring landing; or ground controllers; who take over once it has touched down.在特别繁忙的机场;他们既是飞机着陆时的空中管制员;又是飞机落地后负责接管飞机的地面管制员..3 They direct them away from the boarding gate by giving permission tothe air tugdrivers to push back the aircraft. Then the Captain can take control of his aircraft andtaxi along the taxi runway to the end of the main runway in preparation for takeoff.管制员准许拖车司机将飞机从候机口“推出”..然后;由机长控制飞机;沿滑行跑道滑至滑行跑道端点位置;准备起飞..4 In addition; the majority of first class seats can be converted intoa bed at the touchof button; which is very comfortable for an overnight sleeping.另外;大多数头等舱的座椅;在按下按钮后;可以变成一张舒适的可以供晚间睡觉使用的床..5 Before boarding; the whole crew attend a pre-flight briefing held by the captain; who reviews the flight schedule and informs them of the weather conditions; special needs passengers; or any other concerns related to the flight.登机前;全体机组成员参加机长主持的飞行前准备会;机长再次检查飞行计划;向机组成员通告天气情况;有特殊需求的乘客和其它相关事宜..6 Once the airplane reaches certain altitude; depending on the size of the airplane; the length of the flight and time of the day; the CA’s prepare food and beverages; load the refreshment and trolleys; and serve the passengers with meals or snacks during the flight. 一旦飞机到达一定的高度;根据飞机的机型、当天飞行里程和时间早晚;乘务员准备饮食、装车;然后为顾客服务..Detailed Study:ⅢDefinition of Airline PersonnelAirline Personnel is a generic term for people who work with aircraft in one capacity or another; whether they fly the aircraft; serve passengers or maintain an aircraft.Categories of Airline Personnel1 Air Traffic Controllers ATC’s: They keep air traffic flying safely and efficiently. They help pilots to take off and land safely and make sure that planes are kept a safe distance from each other.air traffic controllersarea controllers approach controllers airport controllers direct planes in flight and decide when and where guide it to a safelanding andgive the safest route to each plane should land into a parking stand.their destinations and guide them into themost efficient order.2 Flight CrewA typical flight crew on board short haul flights or domestic routes; usually consists of the captain or the pilot; who is in command ofthe aircraft; and a Co—Pilot or the 1st Officer. On long haul flights or international flights on larger aircraft; there is a third flight crewmember- the flight engineer or the 2nd Officer who is mainly responsible for the mechanical and electrical side of flight operations such as fuel transfer and hydraulics.Boeing 747 Passenger AirlinerFuselage机身 main wing主翼wing flap襟翼 engine发动机rudder方向舵 elevator升降舵nose landing gear前起落架 main landing gear / undercarriage主起落架flight deck / cockpit驾驶舱 first-class cabin头等舱economy-class cabin经济舱 galley船/机上的厨房rear galley机尾厨房 lavatory 卫生间3 Passenger CabinsFrom the service point of view; they are divided into3 areas; first class; business class and economy class.4 Air Cabin CrewIt is a generic term for cabin attendants CA’s; air stewards; stewardesses; flight attendants or the rather old fashion name; airhostesses.one purserBoeing 737 Passenger Airlinerthree CA’sone flight director;Boeing 757 Passenger Airliner one purserfive CA’s5 Flight / Cabin Service director’s duty: to oversee the smooth running of the cabin and to assign the cabin attendants with specific jobs for every flight during the pre-flight briefing.6 Purser’s duty: to manage the cabin attendants and conduct the passenger safety announcements; to handle money taken during the flight and a lot of paperwork.CA’s work:1)greet and direct …2)stow the hand luggage …3)make sure …4)advise …5)check …6)arm and “c ross-check”…7)perform and show …8)strap …9)serve the passengers with meals or snacks during the flight.10) handle all emergency situations7 Main roles of Cabin AttendantsCA’s are expected to play a variety of roles during flight. The fist and most important is to ensure the safety of the passengers at all times; including passenger management; fire-fighting; aircraft evacuation; ditching; depressurization; provision of first aid is the second major reason for having CA’s on board the aircraft; it is the ability of CA’s to adapt to people from different countries and their culture; CA’s must be able to accept responsibilities.Ⅳ Ss are asked to read the whole text and then try to answer questions below.Question 1: Why should a CA check the emergency equipmentAnswers to Question 1:Question 2: What are the main responsibilities of the cabin attendants Answers to Question 2:Question 3: What should a CA do in an emergency situationAnswer to Question 3:Question 4: What does the captain talk about during the pre-flight briefingAnswer to Question 4:Question 5: How important are the social abilities of a cabin attendant as well as their personality traitsAnswer to Question 5:Period 3-4Ⅰ Review1 Translate the words and phrases below:accelerate加速; arm使…处于可用状态; altitude海拔;pre-flight briefing起飞前会议; flight deck / cockpit驾驶舱;co-pilot / second officer副驾驶; chute滑道; ditching水上迫降;domestic国内的; elevator升降舵; eligible符合条件的;evacuation疏散; exit使离开; fasten系紧;fuselage机身; galley机上厨房; hydraulics液压的; inflate使膨胀; initiative首要的判断力; instruct发出指令;lavatory机上卫生间; prohibit禁止; purser乘务长;release释放; roar吼叫; rudder方向舵;steer控制…的方向; steward男乘务员; stewardess女乘务员;stow装载; taxi滑行; undercarriage起落架aerodrome controller机场管制; air traffic controller空管; air tug拖车;area controller地区管制; charter flight包机; control column操纵杆;cross check交叉检查; emergency equipment急救装置; firstofficer大副;flight engineer机上机械员; flight schedule飞行计划; flight service director主任乘务长; food and beverage supplies餐饮供应; fuel transfer换油;gear up收起落架; jump seat乘务员座椅; life vest救生衣; long haul长途旅行/ 运输 short haul短途旅行/ 运输;main landing gear/ undercarriage主起落架; nose landing gear前起落架;on board在飞机上; parking stand停机坪; personality traits个性特征;pick up增加; public address system广播系统; pull up收起;put… full on把…全部加上; safety demonstration安全演示;seat- configuration座椅规格; seat- pitch座位间距; steering control方向控制; stretch out伸展; take off; touch down落地; wing flap翼襟Ⅱ Ss are asked to make dialogues between themselves.1 At a Booking Office2 At a Training Seminar3 After the Seminar4 Attending a Pre-flight Briefing5 Attending an Unaccompanied Child on the FlightⅢ Group workIn small groups; prepare a role-play based on the following topics: Topics:1 At the information desk2 Holding a briefing3 Attending an unaccompanied child4 After the training class5 Checking the emergency equipmentMaterials:Seatbelts life jackets tickets model planesⅣ Make announcements1 Announcement Prior to Take-off2 A Welcome Announcement3 Announcement for Moving Around4 Announcement for landingⅤ Summary1 Aims2 Important pointsⅥ Supplementary Reading- Flying in a Boeing 747。