导游英语试题1必备学习
英文导游资格证考试导游实务口试四十道题英文版

第一题导游人员的定义?导游员应该具备的基本素质有哪些?What is the definition of a tour guide and what basic qualities should a tour guide have?(1)A tour guide is a person who has acquired a tour guide certificate(证书)and is assigned by a travel agency to escort tourists on their travels, providing them with commentary and guiding service as well as other travel services.(2)a. moral character 良好的品质b. profound knowledge 渊博的知识c. sound ability 较强的能力d. proficient skills 较高的技能e. healthy body 健康的身体f. decent appearance 端庄的仪表第二题导游人员的基本职责是什么?List the basic tasks of a tour guide.(1)Arrange the itinerary(路线)of visits and sightseeing according to the contract(合同)signed between the travel agency and the tourists.(2)Guide the tourists to and around the sites and introduce them Chinese culture andthe local tourism resources.(3)Arrange for meals, accommodation, transportation, shopping and entertainment,and ensure the personal safety of tourists and the security of their property.(4)Answer tourists’ questions patiently and help them solve their problems during thejourney.(5)Report tourists’opinions and suggestions to the travel agency and, if necessary,help to arrange meetings for on-tour feedback.第三题导游员应该怎样熟悉接待计划?How does a tour guide get to know a reception plan?(1)The tourist group survey(旅游团概况): 1.客源地the name of the travel agencythat organizes the group in its source origin, nationalities, languages, name of the tour leader;2.组团社name of the travel agency, name and cell-phone number of national guides;3.旅游团name, number and standard of fees of the tourist group.(2)Members’ situation of the tourist group(旅游团成员情况): the total number人数, names, sex性别, occupations职业and religions宗教信仰.(3)Traveling route and the transportation(旅游路线和交通工具): the wholeroute of this group全程路线, places of departing and entering出入境地点, transportation交通工具and so on. The number, time and place of the vehicles they use while the tourists are arriving and leaving.抵离本地时所乘交通工具的班次、时间和地点。
英语导游试题及答案

英语导游试题及答案1. What is the primary responsibility of a tour guide?A. To ensure the safety of the touristsB. To provide information about the attractionsC. To manage the tour scheduleD. All of the above答案:D2. Which of the following is NOT a typical duty of an English-speaking tour guide?A. Conducting tours in EnglishB. Assisting with travel arrangementsC. Providing medical assistanceD. Ensuring customer satisfaction答案:C3. What is the best way to greet a group of tourists at the beginning of a tour?A. "Hello, everyone! Welcome to our tour."B. "Good morning, ladies and gentlemen."C. "Hi, folks! Let's get started."D. "Greetings, esteemed visitors."答案:B4. When should a tour guide provide information about ahistorical site?A. Before arriving at the siteB. While walking through the siteC. After leaving the siteD. During lunchtime答案:B5. What is the most important quality of a tour guide?A. PunctualityB. KnowledgeabilityC. PatienceD. Humor答案:B6. How can a tour guide handle a tourist who is lost during a tour?A. Ignore the situationB. Help the tourist find their way backC. Scold the tourist for being carelessD. Ask the tourist to follow the group more closely答案:B7. What is the appropriate way to end a tour?A. "Thank you for joining our tour. Goodbye."B. "It was a pleasure having you. Have a safe journey."C. "That's all for today. See you next time."D. "We hope you enjoyed the tour. Don't forget to tip."答案:B8. Which of the following is NOT a common problem a tour guide might encounter?A. Weather-related delaysB. Traffic congestionC. Tourist complaintsD. Language barriers答案:D9. What is the best way to handle a tourist who is asking too many questions?A. Ignore the questionsB. Answer them briefly and move onC. Ask another tourist to answerD. Provide detailed answers to each question答案:B10. What should a tour guide do if a tourist is feeling unwell during the tour?A. Continue the tour without themB. Offer assistance and find medical help if necessaryC. Suggest they rest and rejoin laterD. Ask them to leave the tour答案:B。
英语导游考试题目及答案

英语导游考试题目及答案一、选择题(每题2分,共20分)1. The most famous tourist attraction in Beijing is:A. The Great WallB. The BundC. The Terracotta ArmyD. The West Lake答案:A2. What is the primary language used by English-speaking tour guides?A. MandarinB. EnglishC. FrenchD. Spanish答案:B3. Which of the following is not a traditional Chinese festival?A. Spring FestivalB. Mid-Autumn FestivalC. ChristmasD. Dragon Boat Festival答案:C4. The Forbidden City was the imperial palace for the emperors of which dynasty?A. TangB. MingC. QingD. Both B and C答案:D5. What does the abbreviation "UNESCO" stand for?A. United Nations Educational, Scientific and Cultural OrganizationB. United Nations Economic and Social CouncilC. United Nations Environment ProgrammeD. United Nations International Children's Emergency Fund答案:A6. The Great Wall was built mainly to protect against invasions by:A. The MongolsB. The JapaneseC. The EuropeansD. The Arabs答案:A7. The Chinese character for "dragon" is:A. 龙B. 虎C. 凤D. 马答案:A8. Which of the following is a famous dish from Sichuan cuisine?A. Peking DuckB. Mapo TofuC. Dim SumD. Hot and Sour Soup答案:B9. The traditional Chinese medicine is based on the concept of:A. Yin and YangB. Five ElementsC. Four SeasonsD. Both A and B答案:D10. The Chinese New Year is also known as:A. Lunar New YearB. Spring FestivalC. Moon FestivalD. Both A and B答案:D二、填空题(每空2分,共20分)11. The capital city of China is _______.答案:Beijing12. The currency used in China is the _______.答案:Renminbi (RMB)13. The highest mountain in China is _______.答案:Mount Everest14. In Chinese culture, the color red is associated with_______.答案:Good luck and happiness15. The Chinese zodiac consists of _______ animals.答案:Twelve16. The famous Chinese philosopher Confucius lived during the _______ dynasty.答案:Spring and Autumn17. The traditional Chinese art of painting and calligraphyis done using brushes and _______.答案:ink18. The Chinese tea ceremony is known as _______.答案:Gongfu Cha19. The Chinese New Year is celebrated to welcome the _______.答案:New Year and the arrival of spring20. The famous Chinese novel "Journey to the West" waswritten by _______.答案:Wu Cheng'en三、简答题(每题10分,共40分)21. What are the four great inventions of ancient China?答案:The four great inventions of ancient China are papermaking, the compass, gunpowder, and printing.22. Describe the significance of the Silk Road in ancient China.答案:The Silk Road was a network of trade routes that connected the East and West, facilitating cultural exchanges and the spread of goods, ideas, and technologies.23. What are the main features of Chinese gardens?答案:Chinese gardens are characterized by their harmony with nature, the use of water, rocks, and plants to create a serene atmosphere, and the incorporation of pavilions, bridges, and winding paths.24. Explain the concept of "face" in Chinese culture.答案:In Chinese culture, "face" (面子) refers to a person's reputation and social standing. It is important to maintain and protect one's face, and to give face to others, as it is associated with respect and social harmony.四、论述题(每题20分,共20分)25. Discuss the role of English-speaking tour guides in promoting cultural exchange.答案:English-speaking tour guides play a crucial role in promoting cultural exchange by providing information aboutlocal customs, history, and traditions to international visitors. They bridge the gap between cultures, facilitating understanding and appreciation for different ways of life. They also help to dispel misconceptions and stereotypes, fostering goodwill and mutual respect among people from diverse backgrounds.。
导游英语试题

导游英语试题Part I: Listening Comprehension1. Listen to the following conversation and answer the questions.Guide: Good morning, ladies and gentlemen. Welcome to our city tour. My name is Roberto, and I will be your guide for today. Before we begin, I would like to give you some information about our itinerary.1. What is the guide's name?2. What will the guide provide before the tour?3. How long will the tour last?4. What will the guide talk about first?2. Listen to the following dialogue and choose the best answer to each question.Guide: Welcome to the historical museum. Here you can see artifacts from different periods of our country's history. The tour will last approximately one hour. Please follow me.Tourist 1: Could you tell us when the museum was established?Guide: Sure. The museum was founded in 1950 and has been showcasing national treasures ever since.Tourist 2: What are some of the notable exhibits we can expect to see?Guide: As we walk through the museum, I will point out significant items such as ancient pottery, traditional costumes, and important documents.1. What is the purpose of the tour?a) To visit a modern art museum.b) To see historical artifacts.c) To learn about traditional music.d) To explore local cuisine.2. When was the museum established?a) In 1950b) In 1980c) In 2000d) In 20103. What will the guide show the tourists?a) Famous landmarksb) Traditional foodc) Artistic paintingsd) Historical itemsPart II: Reading ComprehensionRead the following passage and answer the questions.As a tour guide, it is essential to have proficient English language skills in order to effectively communicate with foreign visitors. English is the most commonly spoken language worldwide, and being able to provide accurateinformation and answer questions in English is highly valued in the tourism industry.In addition to language skills, a knowledgeable guide must possess in-depth knowledge about the attractions and history of the destination. They should be able to share interesting facts, historical context, and cultural information with the tourists. A good guide also knows how to engage the group, making the tour interactive and enjoyable for everyone.Furthermore, the ability to adapt to different situations and handle unexpected challenges is crucial for a tour guide. They should be able to handle emergencies, provide assistance when needed, and ensure the safety and satisfaction of the tourists throughout the tour.1. Why is proficient English important for tour guides?2. What is another essential quality for a tour guide?3. How should a good guide engage the tourists?4. What is the responsibility of a tour guide in handling unexpected challenges?Part III: SpeakingImagine you are a tour guide in your hometown. Give a short presentation to a group of foreign visitors about the must-visit attractions and activities in your city. Provide information about the historical sites, cultural experiences, and local cuisine.。
导游服务规范题库60题(英文版)

导游服务规范题库60题(英文版)导游服务规范题库60题(英文版)should apologize to the tourist.27. What should a tour guide do when the tourists lose money or property?(1) To get know the shape, characteristic and value of the property, and analyze the possible lost time and place and assist him/her looking for it;(2) Provided that the lost thing is registration for entering or leaving the country or insured valuables, the reception agency should give proofs;(3) The owner could, by this proof, apply the theft certification through local Public security Bureau for the purpose of custom inspection or claim to insurance company.28. What should a tour guide do when a French tourist’s property is stolen in traveling around our country?(1) The local guide should immediately report to travel agency, public security and insurance company and assist them to look for clues for solving the case;(2) If the things lost cannot be found, the tour guide should assist the owner to apply to police station for theft certification so that the tourist can undergo custom inspection or submit claim to the insurance company;(3) Comfort the owner and calm him down.29. What should a local guide do when a North Korea tour group, who will travel in China, is arriving in Dingdong station and one tourist finds his luggage lost?(1) It is not the tour guide’s responsibility for the loss of tourist’s luggage, however, he/she should help the tourist findthe luggage;(2) Assist the owner in conducting the loss and claim document in Lost property office of airport;(3) During the tour, the guide should ring the tourist from time to time, asking about whether he/she finds the luggage. If not, the guide should assist the owner in buying some daily necessities;(4) If the tourist doesn’t find the luggage before leaving the loc al site, the tour guide should transfer the owner’s contact information to the airline company so that the luggage could be send to the owner successfully in future;(5) If the luggage is sure to be lost, the owner may claim to the airline company.30. When a local guide took a tour group from Taoxian airport to Fenghuang hotel and found that one of them didn’t get his baggage. At this time, what should the tour guide do?(1) The tour guide should look for it in the tourist room and examine whether the luggage is sent to the wrong room or the other tourist take wrong luggage;(2) If it cannot be found, the guide should contact with the baggage clerk of hotel to find the reasons;(3) If it cannot be found either, the guide should report to travel agency and ask for instructions;(4) If it is travel agency’s fault, the owner may write a list including all of lost luggage items. With this list and the local guide’s written stateme nt, the travel agency would claim to the insurance company for compensation;(5) The local guide should write accident reports for record.31. If you are in charge of guiding a Singapore educational tour group, unexpectedly one lady member came to you and saidthat her passport was missing, what should you do?(1) Comfort Miss Li, and allow her to recall the most possible lost place and assist her;(2) If this loss is confirmed, the procedures need to be applied in following order: First, the loss certification should be given by the local reception agency; with this certification, the owner can report to the Public security Bureau for the proof of it; after applying for the proof of passport loss, the owner can immediately go to Singapore embassy in China for getting a new passport; holding the new passport, the owner can go to Public security Bureau to apply for visa documents;(3) The expense will be paid by her.32. During the travel, if an overseas Chinese from Malaysia lost his/her passport, how to deal with this situation as a tour guide?(1) The tour guide should assist the owner in opening proof from the local reception agency;(2) With the proof of travel agency and the photos as well as relating materials, the owner can report to the designated public security Bureau for applying new passport;(3) After getting new passport, the owner can go to Malaysia embassy in China for applying visa documents;33. How do you cope with that as a tour guide if one tourist was lost in a trip of Qianshan Mountains?(1) To get to know the information and look for him quickly. Generally speaking, appoint the tour leader and some tourists to search for him separately. I will continue to guide the tour group, and notify them my phone number and next scenic spot;(2) Report to Qianshan Parkland and local Public security station and ask for help; Contact with the hotel to inquirewhether the lost tourist comes back; if he/she is still not found, the tour guide should report to travel agency or even the police station;(3) When the lost tourist is found, the tour guide should ask the tourist why he/she was lost. If it is the tour guide’s fault, the guide sho uld apologize to him/her. If it is the tourist’s fault, the guide should comfort him/her and remind him of being cautious;(4) Write the accident reports.Part three34. What should a local guide do when his/her tour group gets in a car accident on the way back and some tourists hurt?(1) Rescue the injured immediately and send him/her to the nearest hospital accompanying with the tour leader or national guide;(2) Preserve the scene and promptly report to the police station;(3) Report to the travel agency and notify relating departments in charge (Superior department or the Foreign office, etc.) and the insurance company;(4) Comfort the tourists and go on the visit;(5) Assist the relating department in doing the aftermath settlement(6) Give the written report and state the situation.35. What should a local guide do when his/her tour group is robbed or even threatened during the trip?(1) The tour guide should put his best self forward in keeping the tourists’ life and property safe;(2) Report to the police immediately and assist them;(3) Report to the leaders and bring them to the scene if case is serious. Try to call for the masses to catch the criminal andrecover the property;(4) Calm down the tourists and continue the visit;(5) Assist the relating department in doing a good aftermath settlement;(6) Write out the accident reports.36. What should a tour guide do when the hotel where tourist live catch fire in the evening?(1) The tour guide should report to police immediately;(2) Promptly inform the tour leader and all the tourists;(3) Assist the field staff in evacuating the tourists to escape way;(4) Lead the tourist to save themselves. Don’t let the guests jump out of the window blindly or taking lifts. Let them creep along with the wall with a wet towel covering the mouth. Follow the instructions of ambulance man and quickly move to the safe place;(5) When be saved, the tour guide should save other victims and resolve the difficulties caused by fire and manage to continue the tour activities;(6) Assist the leader in doing aftermath settlement and write out the accident reports.37. As a tour guide, what should you do when a customer asks his girl friend to go along with your group after arriving at someplace?(1) The tour guide should ask for the agreement of tour leader and other members of the tour group;(2) Contact with the travel agency to open the entering document if no special circumstances. Let her show valid document, fill in a form and pay relevant charges.(3) If foreign diplomatist wants to go with the tour group, theguide should check with travel agency first and strictly obey by the regulations of Chinese government.(4) For a journalist, the tour guide has to check with relating department for permission.38. If some tourists have the symptoms of vomiting, diarrhea, fatigue and coma because of eating seafood, what should the tour guide do and how to take precautions?(1) This is food poisoning symptoms of acute enteritis. If they are not rescued timely, there will be threatening to their lives. The tour guide should:(2) Try to help him vomit immediately, and let the patient drink more water to accelerate the excretion and relieve toxicity;(3) Send the patient to hospital for treatment and ask a doctor to diagnose;(4) Report to travel agency and the organization supporting the meal should be held accountable for it;(5) Precautions: have meals in fixed points; tell the tourists not to buy food at small market stall. If the food supplied is not healthy, the restaurant manager will be asked to apologize to the public.39. If some tourist gets carsickness during the travel, how does the tour guide deal with this?(1) Remind visitors not to feed too much, and take drugs against carsickness;(2) Let the person sit at the front of coach by the window;(3) Tell the tourist to tighten his belts for preventing visceral excessive vibration that aggravates illness.40. What should you do, if you take a French tour group made of high school students to travel Fenghuang Mountain in Dandong, and just when they walk down from the place ofLaoniubei, you find that a tourist fall down unluckily and cause leg fracture?(1) There are usually two kinds of circumstances for fracture: internal injury and trauma. The tour guide should take the emergency rescue at the scene. First, stop bleeding (by hand pressure, pressurized bandaging, using a tourniquet), binding (cleaning up the wood, bandaging moderately), on the plywood (fixed on both ends of the joint body to avoid turning fracture);(2) Send the injured to hospital and keep diagnosis, treatment charging list for claim to insurance company;(3) Report to travel agency and write out the accident report;(4) The tour guide should see the patient from time to time afterwards.41. How to cure the tourists suffering from heatstroke?(1) Rapidly transfer the patients to shady and ventilated place, relax the clothes and trouser belt and give patients a breeze;(2) Let the patient drink salty drinks, if possible, and takerheo-camphoradin or rendan mini-pills;(3) Wipe with cold water or alcohol to keep his body cooling;(4) If the patient appear delirious, the guide may use thumb to press philtrum-philtra and Hukouxue (one inch up the Hukou place) to wake him up, and then send him to hospital as soon as possible.42. What should a tour guide do to an old foreign tourist living in hospital due to heart attack?(1) Let the patient lie on the back and not to move;(2) Arrange emergency rescue immediately and tell the tour leader and the travel agency leaders come to the scene;(3) If the patient has to be in hospital, the guide should postpone the visa validity and assist him in conductingdocuments leaving the country;(4) The expense on treatment is paid by patients themselves, and the other fees on the service that the tourist didn’t obtain should be sent back according to the agreement of Sino-foreign travel agency.43.What should a tour guide do to a drowning tourist?(1) Clear a way the dirt in the drowned man’s nose and mouth, and immediately review whether there are false teeth in the mouth that block the airway;(2) Let the drowned man up by padding the stomach, and make him face down to compress the back so as to enable water to outflow from the nose and mouth;(3) Let the drowned man lie on his back and make artificial respiration;(4) Send the drowned man to hospital immediately without stopping rescue on the way.44. What should you do as a tour guide when Singapore tourists ask you to accompany them buying cloisonné and Tri-colored glazed pottery of the Tang Dynasty as gift to their friends in homeland?The tour guide should take the tourists to cultural relics and handicraft shop for purchase. Remind the tourists of keeping invoice well and not removing sealing-wax on the goods for custom inspection.45. What should a tour guide do when tourists want to buy calligraphy and painting at a street stall?The tour guide should persuade him and tell him China’s custom regulations that anyone who wants to carry cultural relics (including antiquated calligraphy and painting) has to submit app raisal certification to China’s departments on governmentof cultural relic, unless he cannot take it out. But this certification cannot be provided by a street stall seller. So, if the tourist really wants to buy it, the guide may take him to cultural relic shop. Remind the tourists of keeping invoice well and not removing sealing-wax on the goods for custom inspection.46. What should a tour guide do when tourists want to buy Chinese medicinal materials and patent drug?The tour guide should let relevant provisions of China’s customs get known: the entry visitors who want to buy reasonable quantity of traditional Chinese medicinal materials or proprietary Chinese medicine in foreign currency and carry them out of the country are required to submit to customs an invoice sealed “special seal for foreign exchange purchase” by State Administration of Foreign Exchange. It is not allowed to bring out if beyond the scope of a reasonable number. The total limit for going abroad is 300 RMB. The limit for going to Hong Kong and Macao regions is 150 RMB.47. What should a tour guide do when tourists ask to go to the store to buy their favorite product again?Generally speaking, if time permits, the tour guide might leave a note message (says the name of the product or something like asking salesman’s help) to the tourist and let him go shopping by a taxi. The guide can also go with him.48. What should you do when four tourists request you to change Chinese food to western food two hours before the dinner?(1) The local guide may try to contact with the restaurant server and do as relevant regulations if the proposal is given 3 hours before dinner;(2) If the tourists still insist on changing the meal, the requestcan be declined but the tour guide would better give a careful explanation;(3) If the tourists still insist on changing the meal, the tour guide can informs that the western food will be paid by themselves and without returning Chinese food fees.49. What should a tour guide do when a tourist request to have dinner on his own because of the disagreement with other tourists?(1) Explain to them carefully and ask the tour leader to mediate.(2) If the tourist insists on having meal on his own, the tour guide may follow his choice by negotiating with the restaurant server. But warn that the fees paid by himself without returning any other charges.50. What should a tour guide do when a tourist purpose special requirements on food due to religious belief?If the proposed requirements are prescribed in the tourism agreement, the reception agency should make an arrangement earlier. The local guide should check the execution of plans and fulfill the promise. If the requirements are proposed after the arrival of tour group, the tour guide may judge the case as appropriate. In general, the local guide could contact restaurant so as to meet these requirements if possible. If there are really existing difficulties, the local guide may help tourists resolve these themselves.51. What should a tour guide do when a tourist asks to leave the group in advance just because his requests cannot be satisfied?(1) The tour guide should persuade the tourist to continue the trip with tour group. If the reception agency really hasresponsibility for this, they have to make up for it;(2) If the tourist asks for unreasonable requirements, the tour guide should explain carefully. If it doesn’t succeed, the tou r guide may satisfy these requirements but notify them that the comprehensive service fees will not be returned;(3) No matter why the tourist wants to leave China in advance, the tour guide should, under the instruction, assist the tourist in reordering flight, seats, separating visa documents and so on with all the charges paid by the tourist.52. What should a tour guide do when a British tourist claims to withdraw from the tour group because of the urgent affairs at home?(1) These requirements can be satisfied through negotiation with the travel agency;(2) Assist the guest in applying relevant documents such as separating visa, reordering flight and seat. The fees covered by tourist himself;(3) The travel service fees should be returned partially or not according to the agreements.53. When some tourists from your Korea tour group request to watch “Snow Wolf Lake” in Liaoning Theate r instead of the original schedule—watching Northeast Errenzhuan at grand stage, what would you do?(1) If time permits, the travel agency can give an exchange;(2) If the tickets have been ordered with no exchanges, the tour guide should carefully explain to them for their understanding. If these tourists still insist on watching “Snow wolf lake”, the tour guide can help them buy tickets with charges paid by themselves;(3) Tell the drivers to try to make a convenience for thesetourists watching other pla ys if it’s on the same way.If it’s on a different way, the tour guide should arrange cars for them with charges paid by themselves;54. What should a tour guide do when the tourists ask to help them transfer some goods?(1) The tour guide should ensure what kind of goods that they want to transfer. If it belongs to taxable goods, the tourists should be promoted to pay the tax. If they are just valuables, the tour guide would refuse to do. When the tour guide has to accept the requirements, he will let the tourists write out a signed proxy that indicates the name and quantity and leave a mailing address;(2) The recipient has to give a receipt signed and sealed after receiving the goods;(3) The tour guide will hand the receipt and proxy together to travel agency for safe keeping;(4) If the goods transferred include food, the tour guide should refuse to them.55. What are the occasions that a tour guide need to discourage the tourists from free activity?(1) In order to the travel plan works smoothly, the tour guide should persuade them to go along with the tour group;(2) When the local public security is not very good, the tour guides should prevent the tourist from going out, much less go out individually;(3) As touring on the river or lakes, the tourist may purpose to swim ina swimming-forbidden area, at this time, the tour guide will neither agreetheir requirements nor accompany them to swim regardless of the benefits of tour group;(4) The tour guide should decline to the tourists when they are asking to visit some area still not opened to public;56. What should a tour guide do if the tourist gets a common disease?(1) The tour guide will persuade him to see doctor as soon as possible and take care of himself. If necessary, he will accompany the patient together to see doctor;(2) Take care of his condition. If the guest stays in hotel, the tour guide should go to see him and arrange for meals;(3) Do not buy the medicine or use drugs for the patient;(4) Tell the tourist that the charges for seeing doctor are paid by themselves.57. What should a tour guide do if the tourist gets a serious disease?(1) Take decisive action to send the patient to hospital accompanied by relatives or tour leader and inform travel agency that they need help. The local guide goes on guiding the group quickly;(2) In the process of rescue, the leader or the patient's relatives should be present. If the relatives don’t arrive, all arrangements should be follow the opinions of the embassies in China. T our guide may go to the hospital to visit from time to from;(3) When the patient turns the corner but still need to be in hospital, the tour guide should help him settle the separating visa, postpone visa, transportation bills and documents about leaving hospital or returning homeland;(4) As for the written material such as diagnosis, rescue report and treatment, the tour guide should copy the file for record in travel agency;(5) The fees on being in hospital and treatment as well as charges of staying in China for the relatives are all paid by themselves. The comprehensive service fees that not provided should be returned to the tourist by rules;58. What should a local guide do when a foreign tourist dies in the wash room?(1) Ring 120 immediately to conduct the emergency rescue;(2) Ring 110 immediately and keep the scene untouched;(3) Inform the travel agency that they should report to the departments for foreign affairs, public security office and the embassy in China, asking the personnel in charge come to the scene;(4) T he tour guide should stabilize the tourists’ emotion and continue his reception job;(5) As for anatomy or cremation, it must be done with the signature of the relatives or consular officials, or the tour leader;(6) Make a list of remain belongings to the victim;(7) Only if it is quarantined by epidemic organization and sent exit permit, the body cremated and coffin can be transported home;(8) The written transcript and rescue report of the whole process as well as exit permit of coffin transportation, signed by the physician and relating departments, should be kept by tour leader or travel agency who are in charge of sending to the deceased relatives.(9) Write out the accident report for record.59. In order to enrich the cultural life at night, the local guide decides to take the tour group to Tiger beach park and visit the lantern show,but four tourists would like to stay at hotel and make afortune by playing mahjong, as for this, what should a tour guide do?The tour guide should carefully explain to them that playing mahjong is illegal in China and persuade them to visit the lantern show and abandon gamble activities.60. What should a tour guide do when the tour leader or tourists purpose some requests inconsistent with the original itinerary and involved with the reception principles as well?The local guide may refuse to them. If there are specific reasons purposed by tour leader, the local guide need to ask to reception agency for instructions.。
英语导游证考试试题及答案

英语导游证考试试题及答案第一篇:导游证考试试题及答案尊敬的读者,如果您正在准备英语导游证考试,那么本篇文章将为您提供一些常见的试题及其详细答案。
希望这些资料能够帮助您成功通过考试。
1. 请问,在介绍景点时,以下哪种句子是正确的?A. "The weather is very good today."B. "I am a professional tour guide."C. "The Great Wall was built in the Ming Dynasty."D. "You can find the ticket office on the right side."答案:C. "The Great Wall was built in the Ming Dynasty." 这个句子提供了关于景点历史的相关信息。
2. 在哪里可以找到旅客的签证信息?A. A hotel reservation form.B. A tour itinerary.C. A passport.D. A transportation ticket.答案:C. A passport. 签证信息通常会在旅客的护照中找到。
3. 当解释文化差异时,导游经常使用哪种表达方式?A. "The food here is delicious."B. "In our country, people bow to show respect."C. "This market is very popular among locals."D. "You can find souvenirs in that shop."答案:B. "In our country, people bow to show respect." 这个句子指出了不同国家的文化差异。
实用英语之 导游英语01

Discussion before study
• Where have you been traveled? • Do you want to become a tour guide? Why • Do you know the obligations of a guide?
What is tour guide?
• Occupation of providing local services such as entertainment, accommodation and catering for tourists.
The classification of tour guide
• In your opinion, what is the relation between local guide, national guide and tour leader?
Special Terms
1 China Travel Service(CTS)中国旅行社 2. China Youth Travel Service (CYTS) 中国青年旅行 社 3. China International Travel Service (CITS) 中国国际 旅行社
4. passport and visa 护照和签证 5. tourist visa 旅行签证 6. group visa 团队签证 7.separate visa 单独签证/分离签证 8. business visa商务签证 9. visit visa 访问签证 10. transit visa边境签证 11. entry visa 入境签证
8
合计
口试补考
16
2
Course Design
导游英语试题必备学习

美式论文、报告写作技巧编者按:美式教育的特点即是课程内容强调学生参与及创新运用,因此,报告便成了常见的考核学生学习成果的方式,比如实验报告、学期报告、专题报告、研究报告及论文(含毕业论文)等。
研究生presentation 及seminar 的机会更是占很大的比重,有些甚至占学期成绩很大比例。
如何完成报告、论文同时得到良好的成绩,是本文提供给有志留学的有心人参考的目的。
美国大学生由於自小已养成自动寻找答案习惯,在启发式的教育环境下,写报告、论文对他们来说比较不陌生,虽然专业知识上美国学生不见得比外籍学生强,但是表达能力由於自小培养,加上英语能力的优势,常比外籍学生在报告、论文方面有较隹的利基。
反之中国学生比较缺乏报告写作的训练,因此如果在留学过程中无法适应美式教育会比较辛苦,其实论文、报告的写作要领其实不难,只要把握技巧就可水到渠成。
通常论文由篇首(Preliminaries),本文(Texts)以及参考资料(References)三部分构成;而这三大部分各自内容如下:(一) 篇首:封面(Title)序言(Preface)谢词(Acknowledge)提要(Summary)目录(Tables and Appendixes)(二) 本文:引言(Introduction)主体,含篇(Part)、章(Chapter)、节(Section) 、以及注释(Footnotes)(三)参考资料:参考书目(References or Bibliography)附录资料(Appendix)。
进行论文或报告写作之前,先要确定想要表达的主题,主题确定后,将其具体表达,即为题目。
题目可以提供研究者:一.研究的方向二.研究的范围三.资料搜集的范围四.预期研究成果通常在确定题目之後就开始找资料从事研究,建议在找资料之前最好去问教授有哪些参考资料来源可供参考引用。
构思为确定写作大纲或Proposal 的先前步骤,大纲是论文、报告的骨干,Proposal 是研究的架构、流程及范围的说明书。
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美式论文、报告写作技巧编者按:美式教育的特点即是课程内容强调学生参与及创新运用,因此,报告便成了常见的考核学生学习成果的方式,比如实验报告、学期报告、专题报告、研究报告及论文(含毕业论文)等。
研究生presentation 及seminar 的机会更是占很大的比重,有些甚至占学期成绩很大比例。
如何完成报告、论文同时得到良好的成绩,是本文提供给有志留学的有心人参考的目的。
美国大学生由於自小已养成自动寻找答案习惯,在启发式的教育环境下,写报告、论文对他们来说比较不陌生,虽然专业知识上美国学生不见得比外籍学生强,但是表达能力由於自小培养,加上英语能力的优势,常比外籍学生在报告、论文方面有较隹的利基。
反之中国学生比较缺乏报告写作的训练,因此如果在留学过程中无法适应美式教育会比较辛苦,其实论文、报告的写作要领其实不难,只要把握技巧就可水到渠成。
通常论文由篇首(Preliminaries),本文(Texts)以及参考资料(References)三部分构成;而这三大部分各自内容如下:(一) 篇首:封面(Title)序言(Preface)谢词(Acknowledge)提要(Summary)目录(Tables and Appendixes)(二) 本文:引言(Introduction)主体,含篇(Part)、章(Chapter)、节(Section) 、以及注释(Footnotes)(三)参考资料:参考书目(References or Bibliography)附录资料(Appendix)。
进行论文或报告写作之前,先要确定想要表达的主题,主题确定后,将其具体表达,即为题目。
题目可以提供研究者:一.研究的方向二.研究的范围三.资料搜集的范围四.预期研究成果通常在确定题目之後就开始找资料从事研究,建议在找资料之前最好去问教授有哪些参考资料来源可供参考引用。
构思为确定写作大纲或Proposal 的先前步骤,大纲是论文、报告的骨干,Proposal 是研究的架构、流程及范围的说明书。
如何构思大纲或Proposal为论文、报告写作前的必要准备工作。
好的论文或研究报告,要基于在完整、详实的资料上,而参考资料除了和教授商借之外,最主要的来源就是图书馆了,一般参考资料来源可分成教科书或手册、政府机构的报告、科技或商业方面的杂志,及会议性质的资料。
此外现代的电脑资料库也可帮助收集资料,在国外可利用学校的电脑连线资料库寻找自己需要的资料。
当一切准备就绪,即可开始着手写报告,一般报告还分大报告如期末、专题等报告,及小报告如Seminar 式的报告。
就算是小报告,也至少应含(一)TITLE PAGES :包含主题名称、作者、日期(二)Summary:即主要的结论(三)Introduction:包括理论背景及内容(四)Technical Sections:是论文的主体,为最重要的部份应再细分为几个片断。
(五)Conclusions:即扼要的结论(六)Appendixes:复杂公式的导引及叁考资料和电脑程式的报表可附加在此项美式报告的撰写通常要打字,两行式,行间若有未拼完的字要以音节来连接。
写报告通常需要用到电脑,如有计算数字统计图表的需求,也常会用到程式软体如PASCAL、LOTUS,统计分析软体如SAS,也是不可或缺的,电脑绘图在今日已成为工商界及学术界的重要工具,文书处理更是最基本的要求,因此Word for Window、Powerpoint、Excel便成了颇受欢迎的工具。
此外在英文语法、文法上的润饰与修改,如能请老美帮忙会比较好。
论文、报告完成后有时会需要做解说(Presentation),用英文来讲演对中国人来说算是一大挑战,通常课堂讲演时间为十五分钟到三十分钟,若是论文囗试则至少一小时。
投影机及麦克风的使用对讲演的效果有很大帮助,正式讲演前多预习几次,时间宜控制适中,上台时忌讳低头拿着报告照念,需留意听众的反应,切中主题,避免太多数字的导引。
导游英语试题1Part I. Translation.(20%)1.Write the Chinese meaning of each word below.1). 太平洋2)越南3)俄罗斯4)人口统计5)大约6)季风7)被子植物8)宪法9)国务院10)特区2. Translate into Chinese.1) legislative body 2) national badge 3) national anthem 4) family planning 5)population base 6) pensioner 7) the Contract Household System 8) traditional Chinese medicine 9) urban housing system 10) infrastructurePart II. Complete the following sentences in simulated dialogues. (20%) Excuse me local guide branch welcome group except fly meet cause visa arrangementsT: tourist C: clerkT: ___(1)__, I’m Allan Nixon from New Zealand. My wife and I have just _(2)___ with our two children.C: Y ou’re _(3)___. Have you made a __(4)_____?T: No. Could we have two ___(5)___ rooms with _(6)____ beds?C: Let me see……sorry, but we don’t have any adjacent rooms left. Would you like to have two _(7)___ rooms? One of them__(8)__ the beautiful Pearl River.T: Can I have two double rooms facing the lake?C: No. I’m sorry about it. It’s autumn now. Lots of tourists are _(9)__ into our city, so it’s __(10)___ to get rooms facing the lake in our hotel without ____(11)__.T: Okay, I’ll take the two rooms you’ve ___(12)__.C: They’re on the third floor, Room 325 and Room 328. Would you please _(13)___ this form?T: ___(14)____. Oh, by the way, I’d like to __(15)__ the room charge.C: Yes. The __(16)__is 320 yuan for each.T: What is the __(17)___ time?C: 12:00 noon and 06:00 p.m.And what are the ___(18)__ hour for the coffee shop? We’d like to get a bit to eat.C: It’s open from 9:00 a.m. to 12:00 p.m. Do you know where it is?T: yes. I’ve seen a _(19)__ showing the way.C: I hope you’ll _(20)_____.Part III. Reading Comprehension. (40%)Directions: After reading the following passages, you will find some questions or unfinished statements. For each question or statement there are 4 choices and mark the corresponding letter with a tick.Passage A.Touring and SightseeingAlthough not a large country, Britain has great attractions for tourists from all over the world. Every year more than 11 million tourists visit Britain. In fact, tourism is a important industry in Britain, employing thousands of people. Most tourists visitBritain during the summer months, when they can expect good weather. In July and August, the streets of London are full of foreign tourists, speaking various languages such as French, Italian, Japanese, Arabic and German.Tourists usually spend a few days in London, and then they go on to some other well-known cities. Oxford (where the famous Oxford University is) and Stratford-upon-avon (Shakespeare’s birthplace) are the two most popular places outside of London. Other cities popular with tourists include Bath in the west, known for its Roman ruins and beautiful 18th century streets, Y ork, the oldest city in the north, and Edinburgh, the capital of Scotland.Almost every tourist coming to Britain visits London. There are some sights and famous landmarks a visitor will want to see, however short his visit.1.How many people visit Britain every year?2.Why does the writer say that tourism is an important industry in Britain?3.Which is the best season for tourists visit Britain and why?4.How many foreign languages are mentioned in the passage and why?5.What is Bath famous for?Passage B.We enjoyed ourselves very muchWe left London on June 21st and flew to Athens. We went on a British airways flight. We left London at about 11 in the morning and arrived in Athens at about 3 in the afternoon. It was raining in London when we left, but it was fine and warm in Athens. After we came out of the airport building we took a taxi to the town center. We stayed for three nights at a hotel. While we were in Athens we visited some of the sights: the Acropolis, of course; the National Museum; and we went to a concert. On the 4th day we went to Athens Airport early in the morning and took and Olympic flight to a beautiful Greek Island, Santorini. We stayed at a small hotel in Phira, the capital of the island, the hotel was very high up and we had a wonderful view of the sea and the island, after we had spent a week on the island, we flew back to Athens for another three nights and them back to London on an Athens Airways flight. It was a wonderful holiday. We did a lot in tow weeks and enjoyed ourselves very much..True or false?6.It took the authors 4 hours to fly from London the Athens.7.After they came out of the airport, they went to the town center.8.In Athens, they stayed with a friend.9.They flew to Athens on a British Airways flight and returned to London on anOlympic flight.10.They flew back to London in early July.Passage C.I’m not lostA man from a big city with a new wagon and a beautiful pair of horses was driving along a country road. He did not give much attention to where he was going. Pretty soon he realized that he was lost, but he continued to drive, expecting to find his way or to meet someone who would tell him how to get back to the town.When it was almost dark, he saw in a cornfield a tall farmer plowing the land. He stopped and called out, “hello, farmer.”“Hello, yourself, ”the farmer replied, “Where does this road go?”“ I haven’t seen ever it go anywhere. It always stays right where it is,” said the farmer, without stopping his work. “How far is it to the next town?”said the stranger, speaking a little louder. “Don’t know, never measured it,”replied the farmer.By this time the city man was getting angry. “what do you know? Y ou’re the biggest fool I ever saw.” The farmer stopped the plow and turned and looked for a long time at the city man. Then he said scornfully, “Maybe I don’t know much. Perhaps I ama fool, but at least I am not lost”11.A countryman with a new wagon was driving along a country road.12.Soon he found that he was lost, but he went on driving.13.The man hoped to meet someone who would tell him how to get back.14.The man stopped to ask a farmer for directions.15.The story shows the farmer’s humor.Passage D.As price and building costs keep rising, the do- it- yourself (DIY) trend in the US continues to grow.“We needed furniture for our living room,,”says John Ross, “ and we just didn’t have enough money to buy it. So we decided to try making a few tables and chairs.”John got married six months ago, and like many young people these days, they are struggling to make a home at a time when the cost of living is very high, The Roisses took a 2-week course for $ 280 at a night school. Now they build all their furniture and make repairs around the house.Jim Hatfield has three boys and his wife died. He has a full-time job at home as well as in a shoe making factory. Last month, he received a car repair bill for $ 420. “I wasdeeply upset about it. Now I’ve finished a car repair course, I should be able to fix the car by myself.”John and Jim are not unusual people. Most families in the country are doing everything they can to save money so they can fight the high cost of living. If you want to become a “do-it-yourselfer”, you can go to DIY classes. And for those who don’t have time to take a course, there are books that tell you how you can do things yourself.16.We can learn from the text that many newly married people___A.find it hard to pay for what they needB.have to learn to make their own furnitureC.take DIY courses run by the governmentD.seldom go to a department store to buy things17.John and his wife went to evening classes to learn how to ____A.Run a DIY shopB.Make or repair thingsC.Save time and moneyD.Improve the quality of life18.When the writer says that Jim has a full-time job at home , he means Jim___A.makes shoes in his homeB.does extra work at nightC.does his own car and home repairsD.keeps house and looks after his children19.Jim Hatfileld decided to become a do-it-yourselfer when __A.His car repairs cost too muchB.The car repair class was not helpfulC.He could not possible do two jobsD.He had to raise the children all by himself20.What world be the best title for the text?A.the Joy of DIYB.Y ou can Do It Too!C.Welcome to Our DIY Course!D.Ross and Hatfields: Believers in DIYPart IV. Please write a welcome speech with 80-100 words.(20%)。